The Ritz-Carlton, San Juan

6961 Avenue of the Governors, Isla Verde, Carolina 00979, Puerto Rico
+1 787 253 1700

Cheapest
rate per night

9,0

Excellent
based on 450 reviews
The Ritz-Carlton, San Juan - Carolina, Puerto Rico
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Provider Nightly total
Cancelon R8 228
AMOMA.com R8 472
Cancelon
AMOMA.com

Good to know

Distance to city centre 9,0 km
Location rating 8,9
Nearest airport San Juan Luis Munoz Marin Intl
Distance to airport 1,2 km

Rooms

Check-in
Check-out

Double rooms

R8 472+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R14 655 per night
IMAGE
Unknown
R8 472 per night

Reviews

Traveller rating

23
10
3
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jan 2017
    10,0

    The staff, room and pool area were lovely, the beach was spectacular!

    I had not looked at the location detail and it is right next to the airport, so there was noise from the large planes when in the room. I would have still stayed here, just wish I would have researched the location.

  • Excellent
    Nov 2016
    10,0

    Spa. And service

    The beach cafeteria takes too long and always gets the order wrong

  • Okay
    Feb 2016
    4,8

    Overpriced and confused

    Staff were very friendly and helpful. Facility was clean. Access to the ocean easy. Landscaping is mature and nice.

    This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and evening beside you. Deafening noise on the beach. The beach is sketchy, not cleaned each morning. Bed service is managed by guys in a truck which spews exhaust over you and adds more noise. The beach isn't big enough to need that. Clientele smoke and in in case smoke weed on the beach so it blows all over you. Other clientele - the casino types - drink heavily in the beach and get loud etc. then there are the cell phone junkies talking loudly about their dreary lives at the top of their voices. Time to zone the beach.

  • Good
    May 2014
    7,6

    Friendly staff.

    Nickle & Dimed. Pre-arranged amenaties, spa services and payment. All was lost somewhere between the concierge and front desk; so had to change plans and credit card.

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About

Overview

The Ritz-Carlton San Juan offers guests a luxurious place to stay while vacationing in Puerto Rico. The property is located on eight acres which include the pristine beaches of Isla Verde. Guests can enjoy the Caribbean setting from the sandy beaches. Also included at The Ritz-Carlton San Juan is a luxuriant spa, a vibrant casino, and a deluxe fitness center. Guests will be conveniently located just 15 minutes from the airport as well as from the nightlife options available in San Juan. There are 416 rooms in total that are very well-appointed. Guests can choose from one of the standard rooms or a luxurious suite. There is the singular Ritz-Carlton suite, six executive suites, and four garden view suites. The property contains five restaurants including the famous BLT Steak and the II Mulino New York. The spa contains 12,000 square feet of treatment areas, and all of the spa treatments include ingredients indigenous to Puerto Rico. The pristine waters of the swimming pool can afford guests views of the ocean while they are taking a dip. Guest rooms are packed with amenities including flat-screen LCD televisions that have premium channels. The bathrooms are decked out in stately marble. There are in-room gourmet coffees and teas provided. Plus, the pillows are non-allergenic. The make-up mirror is lighted, and the terry bath towels are quite generously sized. All rooms are non-smoking and equipped with complimentary WiFi. There is a mini bar in each room that is fully stocked for guest convenience.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,0 Excellent

based on 450 reviews

10,0

Bar

9,4

Vibe

5,3

Value

3,8

Comfort

Things to know

  • Friendly service
  • Great view
  • Professional service
  • Friendly atmosphere

Check in

16:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
ATM on-site
Business centre
Concierge service
Gift shop
Laundry service
Meeting/Banquet facilities
Casino
Spa
Outdoor pool
No smoking
Bar/Lounge
Beauty salon
Express check out
Hairdryer
Air-conditioned
24-hour front desk
Sauna
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Parking (surcharge)
Steam room
Storage available
Wedding services
Outdoor tennis
Terrace/Patio
Lift
Cribs available
Room service
Cable or satellite TV
Safe
Laundry facilities
Restaurant

Photos

The Ritz-Carlton, San Juan - Carolina - Bedroom All photos (35)
The Ritz-Carlton, San Juan - Carolina - Balcony Balcony (1)
The Ritz-Carlton, San Juan - Carolina - Banquet hall Banquets (2)
The Ritz-Carlton, San Juan - Carolina - Bar Bar (1)
The Ritz-Carlton, San Juan - Carolina - Beach Beach (2)

Location

Most popular landmarks

  • Isla Verde Beach 0,5 km
  • Isla Verde 0,8 km
  • Carolina Beach 0,9 km
  • Barbosa Park 3,8 km
  • Ocean Park 4,3 km
  • University of Puerto Rico 5,9 km

Getting around

San Juan Luis Munoz Marin Intl 1,2 km
San Juan Isla Grande 9 km

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