Good to know
|Distance to city centre||9,0 km|
|Nearest airport||San Juan Luis Munoz Marin Intl|
|Distance to airport||1,2 km|
Time of year
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The staff, room and pool area were lovely, the beach was spectacular!
I had not looked at the location detail and it is right next to the airport, so there was noise from the large planes when in the room. I would have still stayed here, just wish I would have researched the location.
Spa. And service
The beach cafeteria takes too long and always gets the order wrong
Overpriced and confused
Staff were very friendly and helpful. Facility was clean. Access to the ocean easy. Landscaping is mature and nice.
This resort is confused. It has high end and empty jewellery stores but a down market casino and resultant clientele. The hotel has only one pool which doesn't function as a central location. The hotel itself has no atmosphere. Feels very loud and downmarket inside. The prices for food etc are extortionate. The hotel is located literally alongside the airport runway, so planes take off all day and evening beside you. Deafening noise on the beach. The beach is sketchy, not cleaned each morning. Bed service is managed by guys in a truck which spews exhaust over you and adds more noise. The beach isn't big enough to need that. Clientele smoke and in in case smoke weed on the beach so it blows all over you. Other clientele - the casino types - drink heavily in the beach and get loud etc. then there are the cell phone junkies talking loudly about their dreary lives at the top of their voices. Time to zone the beach.
Nickle & Dimed. Pre-arranged amenaties, spa services and payment. All was lost somewhere between the concierge and front desk; so had to change plans and credit card.
The Ritz-Carlton San Juan offers guests a luxurious place to stay while vacationing in Puerto Rico. The property is located on eight acres which include the pristine beaches of Isla Verde. Guests can enjoy the Caribbean setting from the sandy beaches. Also included at The Ritz-Carlton San Juan is a luxuriant spa, a vibrant casino, and a deluxe fitness center. Guests will be conveniently located just 15 minutes from the airport as well as from the nightlife options available in San Juan. There are 416 rooms in total that are very well-appointed. Guests can choose from one of the standard rooms or a luxurious suite. There is the singular Ritz-Carlton suite, six executive suites, and four garden view suites. The property contains five restaurants including the famous BLT Steak and the II Mulino New York. The spa contains 12,000 square feet of treatment areas, and all of the spa treatments include ingredients indigenous to Puerto Rico. The pristine waters of the swimming pool can afford guests views of the ocean while they are taking a dip. Guest rooms are packed with amenities including flat-screen LCD televisions that have premium channels. The bathrooms are decked out in stately marble. There are in-room gourmet coffees and teas provided. Plus, the pillows are non-allergenic. The make-up mirror is lighted, and the terry bath towels are quite generously sized. All rooms are non-smoking and equipped with complimentary WiFi. There is a mini bar in each room that is fully stocked for guest convenience.
based on 450 reviews
Things to know
- Friendly service
- Great view
- Professional service
- Friendly atmosphere
Policies vary by room type and provider.
Most popular landmarks
- Isla Verde Beach 0,5 km
- Isla Verde 0,8 km
- Carolina Beach 0,9 km
- Barbosa Park 3,8 km
- Ocean Park 4,3 km
- University of Puerto Rico 5,9 km
|San Juan Luis Munoz Marin Intl||1,2 km|
|San Juan Isla Grande||9 km|