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The Condado Plaza Hotel
4 stars

The Condado Plaza Hotel

999 Ashford Avenue, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 721 1000
From
R3 225
Cheapest

rate per night

6,9
Okay
based on 1244 reviews
1 244 reviews
Room type
Provider
Nightly total
Deluxe room
R3 225
King room
R3 299
Double room
R3 711

Photos of The Condado Plaza Hotel

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

Latest deals for The Condado Plaza Hotel

Wed 16/7
Thu 17/7
Queen room
No inclusions
2 queen beds
R3 941
nightly with VAT
No inclusions
2 queen beds
R4 420
nightly with VAT
No inclusions
bed type unknown
R4 449
nightly with VAT
No inclusions
bed type unknown
R4 799
nightly with VAT
Double room
No inclusions
1 king bed
R3 711
nightly with VAT
No inclusions
1 king bed
R4 516
nightly with VAT
No inclusions
bed type unknown
R4 875
nightly with VAT
No inclusions
1 king bed
R5 454
nightly with VAT
Standard Room
No inclusions
bed type unknown
R4 607
nightly with VAT
No inclusions
bed type unknown
R5 360
nightly with VAT
No inclusions
bed type unknown
R5 393
nightly with VAT
No inclusions
2 double beds
R6 092
nightly with VAT
Deluxe room
No inclusions
2 queen beds
R3 225
nightly with VAT
No inclusions
1 king bed
R3 325
nightly with VAT
No inclusions
bed type unknown
R3 432
nightly with VAT
No inclusions
1 king bed
R3 739
nightly with VAT
King room
No inclusions
1 king bed
R3 299
nightly with VAT
No inclusions
1 king bed
R3 406
nightly with VAT
No inclusions
bed type unknown
R3 985
nightly with VAT
No inclusions
1 king bed
R3 997
nightly with VAT
Resort Room
No inclusions
1 king bed
R3 885
nightly with VAT
No inclusions
1 king bed
R5 478
nightly with VAT
No inclusions
1 king bed
R7 091
nightly with VAT
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at The Condado Plaza Hotel

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Pool table
  • Water sport facilities (on site)

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Pool and spa

  • Saltwater pool
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Water slide

General

  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • Allergy-free room
  • No smoking

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza Hotel

6.9
Okay
1244 verified ratings
Wonderful
425
Very good
155
Good
153
Okay
116
Fair
111
Mediocre
78
Poor
206

Summary of reviews

Guests say
Guests appreciated the beautiful location and views, but many expressed disappointment with the hotel's cleanliness and service. Issues such as broken amenities, rude staff, and a lack of maintenance were frequently mentioned, leading to an overall negative experience despite some positive interactions with certain staff members.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness2 out of 10
Service1.5 out of 10
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Score by provider

All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed ani...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later...
Read more
7.4
Good
Anonymous, Oct 2015
Cons (-) Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a differ...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach234 m
  • Fort San Jeronimo390 m
  • San Juan Bay Marina0.7 km
  • Parque del Tercer Milenio1.2 km
  • Luis Muñoz Rivera Park1.2 km
  • Museo de Arte Contemporaneo de Puerto Rico1.4 km
  • Centro Europa2.1 km
  • Parque Central de San Juan2.1 km
  • National Guard Museum2.3 km
  • The Capitol of Puerto Rico2.7 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Condado Plaza Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Condado Plaza Hotel

  • Where is The Condado Plaza Hotel located?

    The Condado Plaza Hotel is located at 999 Ashford Avenue in Santurce, 2,9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hotel.

  • When is check-in time and check-out time at The Condado Plaza Hotel?

    Check-in time is 16:00 and check-out time is 12:00 at The Condado Plaza Hotel.

  • Does The Condado Plaza Hotel offer free Wi-Fi?

    Yes, The Condado Plaza Hotel offers free Wi-Fi.

  • How far is The Condado Plaza Hotel from the airport?

    The Condado Plaza Hotel is 2,3 km from San Juan Isla Grande. The Condado Plaza Hotel is 7,9 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza Hotel have a pool?

    Yes, The Condado Plaza Hotel has a pool on-site.

  • How does KAYAK find such great The Condado Plaza Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza Hotel in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza Hotel.

See more FAQs

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5-star hotel
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4-star hotel
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4-star hotel
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,7
2,9 km
San Juan Isla Grande
1,7 km