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The Condado Plaza Hotel
4 stars

The Condado Plaza Hotel

999 Ashford Avenue, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 721 1000
From
R3 134
Cheapest

rate per night

7,1
Good
based on 1174 reviews
1 174 reviews
Room type
Provider
Nightly total
Deluxe room
R3 134
King room
R3 344
Queen room
R3 602

Photos of The Condado Plaza Hotel

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

Latest deals for The Condado Plaza Hotel

Fri 20/12
Sat 21/12
King room
No inclusions
1 king bed
R3 344
per night
No inclusions
1 king bed
R3 614
per night
No inclusions
1 king bed
R3 703
per night
No inclusions
1 king bed
R3 715
per night
Double room
No inclusions
bed type unknown
R4 852
per night
No inclusions
1 king bed
R6 374
per night
No inclusions
bed type unknown
R6 383
per night
No inclusions
bed type unknown
R8 598
per night
Resort Room
No inclusions
1 king bed
R3 867
per night
No inclusions
1 king bed
R7 058
per night
Deluxe room
No inclusions
1 king bed
R3 134
per night
No inclusions
1 king bed
R3 437
per night
No inclusions
1 king bed
R3 643
per night
No inclusions
bed type unknown
R3 658
per night
Queen room
No inclusions
2 queen beds
R3 602
per night
No inclusions
2 queen beds
R3 730
per night
No inclusions
2 queen beds
R4 941
per night
No inclusions
2 queen beds
R4 941
per night
Standard Room
No inclusions
bed type unknown
R4 584
per night
No inclusions
bed type unknown
R4 585
per night
No inclusions
bed type unknown
R5 413
per night
No inclusions
bed type unknown
R5 592
per night
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at The Condado Plaza Hotel

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Pool table
  • Water sport facilities (on site)

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Pool and spa

  • Saltwater pool
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Water slide

General

  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • Allergy-free room
  • No smoking

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza Hotel

7.1
Good
1174 verified ratings
Wonderful
402
Very good
146
Good
143
Okay
114
Fair
103
Mediocre
78
Poor
188
Guests say
Guests predominantly appreciated the hotel's location, highlighting its proximity to the beach and local attractions. However, many were dissatisfied with the overall condition of the hotel, pointing out issues such as lack of cleanliness, poor service, and insufficient amenities, especially considering their expectations related to value for money. The overall sentiment reflects a need for significant improvements to restore the hotel's former glory.
AI-generated from customer reviews
Location9.5 out of 10
Service2 out of 10
Amenities1.5 out of 10
Cleanliness1 out of 10
Value for Price1 out of 10
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Show results that mention

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Score by provider
8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed ani...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later...
Read more
7.4
Good
Anonymous, Oct 2015
Cons (-) Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a differ...
Read more
10
Wonderful
jcote09, May 2015
Pros (+) Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for t...
Read more
8.8
Very good
Thomas, Feb 2015
Pros (+) The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assi...
Cons (-) The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need ...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach234 m
  • Museo de Arte de Puerto Rico2.1 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km
  • The Poet's Passage3.7 km
  • Plaza de Armas3.8 km
  • Viejo San Juan3.8 km
  • Catedrál de San Juan Bautista3.9 km
  • Paseo de la Princesa3.9 km
  • San José Church4 km
  • La Fortaleza4 km
  • San Juan National Historic Site4.1 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at The Condado Plaza Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at The Condado Plaza Hotel

  • Where is The Condado Plaza Hotel located?

    The Condado Plaza Hotel is located at 999 Ashford Avenue in Santurce, 2,9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hotel.

  • When is check-in time and check-out time at The Condado Plaza Hotel?

    Check-in time is 16:00 and check-out time is 12:00 at The Condado Plaza Hotel.

  • Does The Condado Plaza Hotel offer free Wi-Fi?

    Yes, The Condado Plaza Hotel offers free Wi-Fi.

  • How far is The Condado Plaza Hotel from the airport?

    The Condado Plaza Hotel is 2,2 km from San Juan Isla Grande. The Condado Plaza Hotel is 8 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza Hotel have a pool?

    Yes, The Condado Plaza Hotel has a pool on-site.

  • How does KAYAK find such great The Condado Plaza Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza Hotel in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza Hotel.

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