The Condado Plaza

4 stars
6,8
Okay
based on 1277 reviews
1 277 reviews
999 Ashford Avenue, San Juan 00907, Puerto Rico
999 Ashford Avenue, San Juan
+1 787 721 1000
Sun 30/8
-
Mon 31/8
2 guests, 1 room
Deals from
R2 597
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 2 queen beds
R2 597
Resort Room, 1 king bed
R2 898
King room, 1 king bed
R3 314
52 more The Condado Plaza deals
52 more The Condado Plaza deals
Pool
Pool
Living room
Lounge
Outdoor view
Lounge
Pool
Bedroom
Living room
Outdoor view
Bedroom
Outdoor view
Pool
Other
Restaurant
Banquet hall
Restaurant
Other
Outdoor view
Banquet hall
Restaurant
Bedroom
Bedroom
Pool
Hallway
Bedroom
Other
Living room
Gym
Bedroom
Other
Front desk
Banquet hall
Pool
Bathroom
Room amenity
Building
Bedroom
Other
Other
Conference room
Restaurant
Bar
Restaurant
Other
Bedroom
Bathroom
Bedroom
Other
Banquet hall
Living room
Shop
Other
Banquet hall
Banquet hall
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

6,8
Okay
1277 reviews

Latest deals for The Condado Plaza

Sun 30/8
-
Mon 31/8
Deluxe room, 2 queen beds
R2 597
nightly with fees
Resort Room, 1 king bed
R2 898
nightly with fees
King room, 1 king bed
R3 635
nightly with fees
Deluxe room, 1 king bed
R3 648
nightly with fees
King room, 1 king bed
R3 314
nightly with fees
Queen room, bed type unknown
R3 457
nightly with fees
Deluxe room, 1 king bed
R3 712
nightly with fees
Deluxe room, bed type unknown
R3 384
nightly with fees
King room, bed type unknown
R4 500
nightly with fees
Queen room, 2 queen beds
R4 886
nightly with fees
Queen room, 2 queen beds
R3 406
nightly with fees
Deluxe room, 2 queen beds
R3 425
nightly with fees
Resort Room, 2 queen beds
R3 791
nightly with fees
Resort Room, 1 king bed
R3 459
nightly with fees
King room, bed type unknown
R3 578
nightly with fees
Double room, 1 king bed
R3 691
nightly with fees
Standard Room, bed type unknown
R3 488
nightly with fees
King room, 1 king bed
R3 750
nightly with fees
Deluxe room, 2 queen beds
R4 148
nightly with fees
King room, bed type unknown
R3 611
nightly with fees
Deluxe room, bed type unknown
R3 750
nightly with fees
Queen room, bed type unknown
R5 132
nightly with fees
Deluxe room, 1 king bed
R3 638
nightly with fees
Queen room, 2 queen beds
R3 959
nightly with fees
King room, 1 king bed
R4 124
nightly with fees
King room, 1 king bed
R3 666
nightly with fees
Queen room, bed type unknown
R3 733
nightly with fees
Deluxe room, bed type unknown
R4 172
nightly with fees
Deluxe room, bed type unknown
R3 711
nightly with fees
Queen room, 2 queen beds
R3 884
nightly with fees
King room, bed type unknown
R7 846
nightly with fees
Deluxe room, 1 king bed
R3 763
nightly with fees
King room, 1 king bed
R3 987
nightly with fees
Double room, 2 double beds
R4 899
nightly with fees
Deluxe room, 2 queen beds
R4 053
nightly with fees
King room, 1 king bed
R4 280
nightly with fees
Queen room, 2 queen beds
R4 657
nightly with fees
Standard Room, bed type unknown
R4 289
nightly with fees
Deluxe room, 1 king bed
R4 762
nightly with fees
Standard Room, 1 king bed
R6 415
nightly with fees
Deluxe room, 2 queen beds
R5 210
nightly with fees
King room, 1 king bed
R8 751
nightly with fees
Queen room, 2 queen beds
R9 149
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Condado Plaza

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle hire
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkelling
  • Shopping
  • Pool table
  • Water sport facilities (on site)
  • Windsurfing

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Safety deposit box
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24-hour front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Accessibility and suitability

  • Disabled access
  • Lift
  • Hypoallergenic
  • Accessible parking
  • Allergy-free room
  • No smoking
  • Toilet with grab rails

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Pool and spa

  • Saltwater pool
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Water slide

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony
  • Private beach
  • Garden

General

  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Family friendly

  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment
  • Babysitting/child care services (surcharge)

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza

6,8
Okay
1277 verified ratings
Wonderful
437
Very good
171
Good
151
Okay
112
Fair
111
Mediocre
79
Poor
216

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to the beach and ocean views. Many also highlighted the friendliness and helpfulness of the staff. However, several reviews noted issues with cleanliness, outdated facilities, and maintenance, particularly with the elevators. Some guests felt the hotel did not offer good value for the price, mentioning high costs and a need for upgrades.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness3 out of 10
Value for Price2.5 out of 10
Lifts2.5 out of 10
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All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewh...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit wit...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach235 m
  • Fort San Jeronimo0.4 km
  • San Juan Bay Marina0.8 km
  • Parque del Tercer Milenio1.2 km
  • Luis Muñoz Rivera Park1.3 km
  • Museo de Arte Contemporaneo de Puerto Rico1.4 km
  • Centro Europa2.1 km
  • Parque Central de San Juan2.1 km
  • National Guard Museum2.3 km
  • The Capitol of Puerto Rico2.7 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

The Condado Plaza

Which month has the cheapest rates at The Condado Plaza?

The cheapest month to stay at The Condado Plaza is September, with an average nightly rate of R3 936. The most expensive month is February at R6 753 per night.

What is the cheapest day to book The Condado Plaza?

The cheapest day to book The Condado Plaza is Monday, with an average nightly rate of R4 171. The most expensive day is Tuesday at R9 648 per night.

How far in advance should you book The Condado Plaza?

To get the best price at The Condado Plaza, book around 11 weeks in advance. This could save you approximately 31% compared to booking last minute.

FAQs when booking at The Condado Plaza

  • Where is The Condado Plaza located?

    The Condado Plaza is located at 999 Ashford Avenue in Santurce, 2,9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza.

  • When is check-in time and check-out time at The Condado Plaza?

    Check-in time is 16:00 and check-out time is 11:00 at The Condado Plaza.

  • Does The Condado Plaza offer free Wi-Fi?

    Yes, The Condado Plaza offers free Wi-Fi.

  • How far is The Condado Plaza from the airport?

    The Condado Plaza is 1,8 km from San Juan Isla Grande. The Condado Plaza is 8,6 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza have a pool?

    Yes, The Condado Plaza has a pool on-site.

  • How does KAYAK find such great The Condado Plaza hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hilton Garden Inn San Juan Condado
8.2 Excellent (453 reviews)0,05 kmSnorkelling, Outdoor pool, beachfrontR3 580+
4-star hotel
Condado Ocean Club8.3 Excellent (379 reviews)0,43 kmAdults only, snorkelling, Outdoor poolR3 776+
3-star hotel
47% cheaper
Costa Bahia Hotel Paseo Caribe
6.9 Good (1 139 reviews)0,55 kmFitness centre, Restaurant, Bar/LoungeR1 777+
4-star hotel
O:Lv Fifty Five
8.1 Excellent (276 reviews)0,56 kmAdults only, Outdoor pool, RestaurantR4 240+

Cheapest

See cheapest stays in San Juan
3-star hotel
47% cheaper
Costa Bahia Hotel Paseo Caribe
6.9 Good (1 139 reviews)0,55 kmFitness centre, Restaurant, Bar/LoungeR1 777+
3-star hotel
19% cheaperCourtyard by Marriott San Juan Miramar7.7 Good (543 reviews)0,59 kmOutdoor pool, Fitness centre, RestaurantR2 696+
4-star hotel
Hilton Garden Inn San Juan Condado
8.2 Excellent (453 reviews)0,05 kmSnorkelling, Outdoor pool, beachfrontR3 580+
4-star hotel
Condado Ocean Club8.3 Excellent (379 reviews)0,43 kmAdults only, snorkelling, Outdoor poolR3 776+

Most recommended

See most recommended stays in San Juan
5-star hotel
Condado Vanderbilt Hotel8.6 Excellent (1 421 reviews)0,58 kmSnorkelling, Outdoor pool, beachfrontR5 168+
4-star hotel
Condado Ocean Club8.3 Excellent (379 reviews)0,43 kmAdults only, snorkelling, Outdoor poolR3 776+
4-star hotel
Hilton Garden Inn San Juan Condado
8.2 Excellent (453 reviews)0,05 kmSnorkelling, Outdoor pool, beachfrontR3 580+
4-star hotel
O:Lv Fifty Five
8.1 Excellent (276 reviews)0,56 kmAdults only, Outdoor pool, RestaurantR4 240+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

6,5
2,9 km
San Juan Isla Grande
1,8 km

Everything you need to know for your stay in San Juan

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