The Condado Plaza

4 stars
6,8
Okay
based on 1299 reviews
1 299 reviews
999 Ashford Avenue, San Juan 00907, Puerto Rico
999 Ashford Avenue, San Juan
+1 787 721 1000
Mon 16/11
-
Tue 17/11
2 guests, 1 room
Pool
Pool
Bedroom
Pool
Bedroom
Lounge
Lounge
Outdoor view
Bedroom
Living room
Pool
Pool
Outdoor view
Bedroom
Restaurant
Banquet hall
Other
Restaurant
Outdoor view
Outdoor view
Balcony
Other
Bedroom
Other
Banquet hall
Living room
Pool
Restaurant
Bedroom
Bedroom
Hallway
Other
Gym
Other
Bedroom
Other
Bathroom
Front desk
Banquet hall
Bedroom
Pool
Bedroom
Bedroom
Other
Bedroom
Building
Other
Bar
Restaurant
Banquet hall
Restaurant
Bedroom
Conference room
Other
Bathroom
Other
Bedroom
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. Popular amenities, such as an outdoor pool, a sauna and outdoor tennis courts, make for an enjoyable stay in San Juan.

There are a variety of facilities available to guests of the resort, such as an express check-in and check-out feature, a kids pool and water slides. The 24-hour reception provides services like car rentals and luggage storage, and parking is also available. The resort also features a well-equipped fitness centre.

The Condado Plaza Hilton offers 570 air conditioned rooms filled with all the essentials to ensure an enjoyable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

The Condado Plaza Hilton provides a varied dining experience with Pikayo and Eternal Lounge. Places to dine at the resort include Café Caribe and Aqua Bar & Grill.

The Condado Plaza Hilton has easy access to Condado Lagoon. Guests will find lots to see and do in the surrounding area, with Castillo San Cristobal, Old San Juan and the Fort San Felipe del Morro a short car ride away.

6,8
Okay
1299 reviews

Latest deals for The Condado Plaza

Mon 16/11
-
Tue 17/11
Deals from
R2 675
•Cheapest rate per night
Compare prices for Deluxe room, Resort Room and 47 more The Condado Plaza deals.
Deluxe room, 2 queen beds
R2 675
nightly with fees
Resort Room, 1 king bed
R2 985
nightly with fees
King room, 1 king bed
R3 439
nightly with fees
Deluxe room, 1 king bed
R3 468
nightly with fees
King room, 1 king bed
R3 135
nightly with fees
Deluxe room, 1 king bed
R3 135
nightly with fees
Standard Room, bed type unknown
R3 247
nightly with fees
King room, 1 king bed
R3 202
nightly with fees
Deluxe room, 1 king bed
R3 266
nightly with fees
Queen room, bed type unknown
R3 806
nightly with fees
Deluxe room, bed type unknown
R3 223
nightly with fees
King room, bed type unknown
R3 489
nightly with fees
Queen room, bed type unknown
R4 129
nightly with fees
Deluxe room, 1 king bed
R3 266
nightly with fees
King room, 1 king bed
R3 314
nightly with fees
Queen room, 2 queen beds
R3 722
nightly with fees
King room, 1 king bed
R3 266
nightly with fees
Deluxe room, 2 queen beds
R3 634
nightly with fees
Queen room, bed type unknown
R3 845
nightly with fees
Deluxe room, 1 king bed
R3 266
nightly with fees
King room, 1 king bed
R4 579
nightly with fees
Queen room, 2 queen beds
R4 901
nightly with fees
King room, 1 king bed
R3 274
nightly with fees
Deluxe room, 1 king bed
R3 346
nightly with fees
Standard Room, bed type unknown
R4 090
nightly with fees
Deluxe room, bed type unknown
R3 486
nightly with fees
Resort Room, 1 king bed
R3 563
nightly with fees
King room, bed type unknown
R3 685
nightly with fees
Double room, 1 king bed
R3 802
nightly with fees
King room, bed type unknown
R3 705
nightly with fees
Deluxe room, bed type unknown
R3 822
nightly with fees
Queen room, 2 queen beds
R4 001
nightly with fees
Deluxe room, 1 king bed
R3 876
nightly with fees
King room, 1 king bed
R4 107
nightly with fees
Double room, 2 double beds
R5 046
nightly with fees
Deluxe room, 1 king bed
R4 905
nightly with fees
Standard Room, 1 king bed
R6 608
nightly with fees
Deluxe room, 2 queen beds
R5 367
nightly with fees
King room, 1 king bed
R9 014
nightly with fees
Queen room, 2 queen beds
R9 424
nightly with fees
Standard Room, bed type unknown
R5 629
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Condado Plaza

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Reviews of The Condado Plaza

6,8
Okay
1299 verified ratings
Wonderful
449
Very good
171
Good
152
Okay
113
Fair
112
Mediocre
79
Poor
223

Summary of reviews

Guests say
Guests consistently praised the hotel's prime location, often mentioning its proximity to the beach, Old San Juan, and local attractions. Many also appreciated the friendly and helpful staff. However, several reviews expressed disappointment with the cleanliness of rooms and common areas, outdated facilities, and issues with the pool's availability and amenities. While some found the rooms comfortable, others noted maintenance problems and a need for renovation. Overall, the location and service were the main highlights, but improvements are needed in cleanliness and amenities.
AI-generated from customer reviews
Location10 out of 10
Service8.5 out of 10
Cleanliness3 out of 10
Room Size3 out of 10
Pool3 out of 10
Sort by:Most recent

Show results that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sept 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewh...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach235 m
  • Fort San Jeronimo0.4 km
  • San Juan Bay Marina0.8 km
  • Parque del Tercer Milenio1.2 km
  • Luis Muñoz Rivera Park1.3 km
  • Museo de Arte Contemporaneo de Puerto Rico1.4 km
  • Centro Europa2.1 km
  • Parque Central de San Juan2.1 km
  • National Guard Museum2.3 km
  • The Capitol of Puerto Rico2.7 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.3 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

The Condado Plaza

Which month has the cheapest rates at The Condado Plaza?

The cheapest month to stay at The Condado Plaza is October, with an average nightly rate of R4 022. The most expensive month is February at R6 989 per night.

What is the cheapest day to book The Condado Plaza?

The cheapest day to book The Condado Plaza is Saturday, with an average nightly rate of R4 564. The most expensive day is Friday at R6 255 per night.

How far in advance should you book The Condado Plaza?

To get the best price at The Condado Plaza, book around 5 weeks in advance. This could save you approximately 32% compared to booking last minute.

FAQs when booking at The Condado Plaza

  • Where is The Condado Plaza located?

    The Condado Plaza is located at 999 Ashford Avenue in Santurce, 2,9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza.

  • When is check-in time and check-out time at The Condado Plaza?

    Check-in time is 16:00 and check-out time is 11:00 at The Condado Plaza.

  • Does The Condado Plaza offer free Wi-Fi?

    Yes, The Condado Plaza offers free Wi-Fi.

  • How far is The Condado Plaza from the airport?

    The Condado Plaza is 1,8 km from San Juan Isla Grande. The Condado Plaza is 8,6 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza have a pool?

    Yes, The Condado Plaza has a pool on-site.

  • How does KAYAK find such great The Condado Plaza hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hilton Garden Inn San Juan Condado
8.3 Excellent (510 reviews)0,05 kmSnorkelling, Outdoor pool, beachfrontR3 892+
4-star hotel
Condado Ocean Club8.3 Excellent (381 reviews)0,43 kmAdults only, snorkelling, Outdoor poolR5 189+
3-star hotel
41% cheaper
Costa Bahia Hotel Paseo Caribe
6.9 Good (1 220 reviews)0,55 kmFitness centre, Restaurant, Bar/LoungeR2 264+
4-star hotel
Olv Fifty Five - Adults Only
8 Excellent (285 reviews)0,56 kmAdults only, Outdoor pool, RestaurantR5 910+

Cheapest

See cheapest stays in San Juan
3-star hotel
41% cheaper
Costa Bahia Hotel Paseo Caribe
6.9 Good (1 220 reviews)0,55 kmFitness centre, Restaurant, Bar/LoungeR2 264+
4-star hotel
Hilton Garden Inn San Juan Condado
8.3 Excellent (510 reviews)0,05 kmSnorkelling, Outdoor pool, beachfrontR3 892+
4-star hotel
Condado Ocean Club8.3 Excellent (381 reviews)0,43 kmAdults only, snorkelling, Outdoor poolR5 189+
4-star hotel
Olv Fifty Five - Adults Only
8 Excellent (285 reviews)0,56 kmAdults only, Outdoor pool, RestaurantR5 910+

Most recommended

See most recommended stays in San Juan
5-star hotel
Condado Vanderbilt Hotel8.7 Excellent (1 426 reviews)0,58 kmSnorkelling, Outdoor pool, beachfrontR7 019+
4-star hotel
Hilton Garden Inn San Juan Condado
8.3 Excellent (510 reviews)0,05 kmSnorkelling, Outdoor pool, beachfrontR3 892+
4-star hotel
Condado Ocean Club8.3 Excellent (381 reviews)0,43 kmAdults only, snorkelling, Outdoor poolR5 189+
4-star hotel
Olv Fifty Five - Adults Only
8 Excellent (285 reviews)0,56 kmAdults only, Outdoor pool, RestaurantR5 910+

Good to know

Distance to city centre

Nearest airport

Distance to airport

2,9 km
San Juan Isla Grande
1,8 km

More options for your stay in San Juan