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New Orleans hotels near Basin St. Station
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Best New Orleans hotels near Basin St. Station
Hotel Monteleone, New Orleans is centrally located in New Orleans, a 3-minute walk from Bourbon Street and 7 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in New Orleans? This hotel has facilities measuring 24000 square feet (2230 square meters), including conference space.
Overall 9,0 Excellent
Based on 1 112 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Good
6,5
Excellent
9,4
Cons: room # 944 is a bit too small
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Pros: Excellent room service. The carousel bar was fun. It's located in a prime location.
Cons: N/A
Excellent
10,0
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Excellent
10,0
Pros: Gorgeous hotel with tons of history. Fairly priced and it's in the perfect location- close to everything, bourbon street, jackson square, casino, etc. Will be staying again!
Excellent
8,0
Pros: Great location, comfortable beds, clean, nice staff, fun bar. Will stay definitely stay here again.
Good
7,1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
8,5
Pros: Very historic and romantic. Room and bath a bit small, but made do.
Cons: Not real clear how to get your car upon departure.
Excellent
10,0
Pros: The location was perfect. We were able to walk everywhere we wanted to go
Excellent
9,4
Pros: BEautiful hotel, great location, gorgeous bar with jazz music!
Cons: Rooms could use some updating, mattress was very soft.
Excellent
10,0
Pros: Staff did everything to make stay perfect
Excellent
10,0
Pros: Total atmosphere, very clean, very good location.
Cons: not much,could have had more bell boys though. Not very acccomodating as far as helping with luggage.
Excellent
10,0
Pros: Great location at edge of French Quarter Beautiful large lobby Good size room with view of river Heated pool on high roof top good temperature control in room computer internet room available 24 hours good pleasnat staff from doormen to counter clerks
Cons: no complaints
Excellent
9,3
Pros: The entire staff was extremely professional and very friendly! Will come back.
Excellent
9,7
Pros: This is a beautiful hotel in a great location. Excellent service.
Cons: It is expensive, but for a special occasion, I would recommend it.
Excellent
10,0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Excellent
8,3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10,0
Pros: The room was great, staff fantastic,and the bar was awesome!
Cons: nothing
Excellent
10,0
Pros: Everything except pool deck locked at night
Excellent
10,0
Pros: Excellent service. Doormen were friendly and engaging; they greeted my two young children with our every entrance/exit and asked them about the activities in between, made some fun suggestions for meals and places of interest to visit- really added to the experience for each of the kids. Small rooms, but comfortable, good noise control - was not disturbed despite business of lobby and hallways. Beautiful foyer and delicious menu at Criollo, the restaurant downstairs. Will certainly return to this hotel for its service, comfort, attractiveness and convenient location.
Cons: Spa staff were not at the desk on more than one occasion, were haughty and were generally unfriendly during booking of appointments. Stark contrast to the rest of the hotel. Services provided were acceptable. Would NOT be likely to return to spa based on the unpleasantness of interacting with them.
Good
6,8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Excellent
10,0
Pros: We have always wanted to stay at the Hotel Monteleone. Since we were traveling to New Orleans with friends from Ohio who have never been to the south, we decided to splurge. The experience and treatment we received during our stay was far above my expectations. Upon arrival we were greeted and assisted by the valet, doorman, and bellman. While speaking to the man during check in, my husband asked if a king upgrade was available. He then moved us to a king room complimentary. Our room was so nice with custom items making the stay extra special. We wanted dinner suggestions and some tour suggestions. The concierge, Anita, was great! She was very patient and knowledgeable of the area. She could tailor her suggestions to your specific requests. She was very great with multi-tasking and never once made us feel rushed on a decision. When one of the tours we wanted to book was sold out, she called 3 other vendors until she found an opening. The staff at Hotel Monteleone are all very friendly and speak everytime they see you. Even a lady from housekeeping stopped to ask how we were enjoying our stay. The location is central to EVERYTHING. When in New Orleans, we typically walk 8-10 miles per day, but Hotel Monteleone is so close we averaged 4-5 miles. This hotel is definitely worth the price.
Cons: I really have no complaints about my stay. The only thing to note are the small bathrooms, but this is standard in New Orleans.
Excellent
10,0
Excellent
9,6
Pros: The Hotel Monteleone is an outstanding property. We were pleasantly surprised with our King room. It was small, but very comfortable and tastefully decorated. The hotel bar is one of its trademarks. We enjoyed the carousel and the intimacy that it brings, all the while being able to chat with some of the other patrons. I had a 30 minute massage at the Spa Aria. The masseuse (Ellen) was excellent and very knowledgeable. The spa lobby was a bit overly crammed with merchandise for sale, but smelled great and had good attention at their front desk.
Cons: The concierge was not helpful to a guest, shrugging his shoulders and telling him he needed to get back in line for the front desk. It seemed to is like he could've assisted.
Excellent
8,8
Excellent
9,3
Pros: Location.. minutes walk from Bourbon St. and Canal St.
Cons: The rooms are REALLY small but it's a historic hotel in the middle of the city so understandable. Valet parking overnight was $45 for guests, which is a lot in my opinion. I am already paying over $200 for the room and did not expect to tack on another $50.
Excellent
10,0
Pros: I love these older hotels, like the Monteleone, that have been renovated and refurbished. They are the best of the old and the new. The staff provides outstanding service.
Excellent
8,2
Pros: Clean, excellent position, i spent some hours by the rooftop pool and have found it amazing
Cons: I have slept in a queen room and the bed was rather narrow and could have been more comfortable. I had to unplug the fridclge at night because of the loud noise coming from there
Good
7,3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Excellent
9,4
Cons: Double beds are hard on tall folk.
Excellent
9,7
Pros: What is not to like? Awesome location in the French Quarter and the Carrousel Bar! Be sure to chat with Marvin and ask about his mixology book. Rooms are good size for a downtown hotel and the amenities are nice. All of the staff are very helpful and attentive.
Cons: One night our room got hot despite the thermostat setting. Not sure what that was all about but was ok the following night.
Excellent
8,6
Pros: Staff was very friendly. Location great. Pool was very nice
Cons: Elevators were confusing. Some went to the 15th floor, some didn't. And only one set of elevators went to the rooftop pool. Also why would you close a pool bar at 7 when there are people wanting to buy alcohol and food. If guests are there you should stay open for them. And our air conditioner kept breaking.
Excellent
10,0
Excellent
9,7
Excellent
9,7
Pros: - The location was in perfect proximity to the French Quarter (in the French Quarter) on the gorgeous Royal St which is, in my experience, the prettiest street in the French Quarter - There are ample antique shops, art galleries, restaurants, jazz clubs and cafes nearby - The hotel is exceptionally lovely, very clean and well-maintained - The rotating carousel bar on the first floor is fabulous with a great jazz band on Saturday nights. - Rooftop pool is gorgeous but was always full - The Spa sounded fantastic
Cons: - The cost of the parking was extremely high (~40+ per day) Even after checking out and only being in the area for < 15 hours the last day, we still had to pay the full amount for the day. - The pool was always really crowded which speaks to the popularity of the hotel
Excellent
10,0
Pros: Everything. But make sure you ask for a suite. They have 1.5 bathrooms a jacuzzi and a giant glass shower. Room also has 2 rooms.
Cons: Nothing
Excellent
8,0
Pros: Service and location. Quietness and comfort were great. Loved the historical significance.
Cons: Did not see any of the hotels ghosts
Mediocre
2,0
Pros: Location
Cons: Booked this room over 6 months in advance for the night before our wedding. Turns out we booked a day earlier than what we needed. I called the hotel to see if we could switch, but was rudely spoken to, hung up on twice when I asked to speak to a manager and when I finally did get ahold of someone in charge, they were unwilling to work out anything. I was at a loss for words. I travel to NOLA every few months and have always wanted to stay at hotel monteleone. So disappointed with the customer service, the way they spoke to customers, and although we did end up staying there that night, it will be the last time. Go to the bar, don't spend the night
"Located in Lower Garden District, this bed & breakfast is within a 10-minute walk of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Mardi Gras World are also within 1 mile (2 km). New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 9,0 Excellent
Based on 417 reviews
All
- All
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,8
Excellent
10,0
Pros: Incredible home cooked breakfast! Lovely room with character. Staff that feel like family The courtyard and spaces to just hang out are beautiful and inviting Love the location-we could walk or take the Trolley to so many popular destinations This is where we stay when in NO!
Excellent
10,0
Pros: My husband and I stayed at Creole Garden B&B for a weekend getaway. I immediately fell in love with the charming atmosphere. Even though we arrived late Joe was gracious enough to welcome us and show us around. The ladies working there are so intriguing and everyone was very friendly. I expected the traditional continental breakfast, but instead it was something I would have received from my grandmother as a child (Real eggs no powder, pancakes, ham, grits, toast, etc)! The location was conveniently located a block away from the trolley and an array of restaurants. This will be my top choice from now on when staying in New Orleans.
Excellent
10,0
Pros: Everything was great- friendly staff, convenient location, free parking, hot breakfast, and pet friendly.
Cons: The only thing i wold really request would be a fridge in the bedroom and a rug or carpet on the wooden stairs in the upper corner of the building. During a rainy morning, I slipped down several steps on the way to breakfast.
"This family-friendly New Orleans hotel is located in the historical district, within a 5-minute walk of Bourbon Street, Jackson Square and Preservation Hall. Cafe Du Monde and The Shops at Canal Place are also within 10 minutes. New Orleans Union Passenger Terminal is 26 minutes by foot. "
Overall 8,8 Excellent
Based on 1 107 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
8,8
Excellent
8,8
Excellent
8,5
Excellent
10,0
Good
6,5
Pros: Location
Cons: The room was too small especially the rest room. The hotel is nice but needs an update. The mattress was old and lumpy. I would not recommend this hotel to a friend.
Excellent
10,0
Pros: The Location
Excellent
10,0
Excellent
8,5
Pros: Staff was great! Location is excellent.
Cons: Our room was really small but it still worked. The cinnamon smelling toiletries should be changed to something more refreshing.
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
9,1
Pros: Royal, old-fashioned feel consistent with New Orleans old city.
Cons: Room was a bit smaller than expected, but sufficient for a couple.
Excellent
10,0
Pros: Friendly staff. Clean. Quiet. Conveniently located in the French Quarter.
Excellent
9,7
Excellent
10,0
Excellent
9,3
Pros: The historical atmosphere
Cons: The valet parking garage was a bit tight to manipulate
Excellent
9,0
Pros: It's the attention to detail that left us with a lasting favorable impression. Each employee of the hotel was very polite and at the top of their game at every brief interaction. It was a brief stay and what created the lasting impression was when we were departing the hotel a bellman made sure to tell us Good Morning, how nice is was to have us, and to have a wonderful day. We could have made it out the door without him saying much but he made sure to tell us these things with conviction and we felt that it wasn't just lip service. Nice job folks, from check in to check out. We'll be back.
Excellent
8,0
Pros: Pool and viewing deck
Cons: Bathroom set up no counter with rack above toilet
Excellent
10,0
Pros: Everything
Cons: Nothing
Excellent
8,0
Excellent
9,1
Good
6,2
Okay
5,4
Excellent
10,0
Pros: In the middle of the French Quarter, but still accessible to the Convention Center. Great staff. Beautiful historic hotel.
Excellent
10,0
Pros: * Staff was very helpful, sorted out a room mixup quickly and appropriately, and compensated us for our time waiting * Fantastic pool and view from the roof, the rooftop bar was great * Really a perfect location - about two blocks from Bourbon made it close enough to the street to feel like you're in the bustle, but far enough away to recover after a long night in peace * We were able to get a great value for the room. * Hospitality staff restocked our room's ice and bottled water every night
Cons: * Super small room, was not able to fit a single cot in the room without moving the dresser * Bed barely fit two people. * Slightly misleading depending on the website you book on, "Double" or "Queen" in our case meant a single bed, and assumedly the same room * Tiny bathroom. Towels were forced under the sink. * Bar closed earlier than I would have expected
Excellent
10,0
Excellent
10,0
Pros: The beds were the best I had a hard time trying to get my girls to leave
Cons: The sandwich we got from room service
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,4
Pros: Elegance Central for visiting French Quarter Customer-Friendly Historic
Cons: Small room for Big Price
Excellent
10,0
Pros: Hotel offers a great lobby, bar area, and dining. If your trip includes the French quarter this location is outstanding. You are surrounded by great dining of all types. I would stay here again
Excellent
9,7
Excellent
9,1
Pros: This hotel has a classic feel with updated amenities and a fantastic roof top pool.
Cons: Our room was very small and had very little storage space and the bathroom had no counter space for toiletries.
Excellent
10,0
Excellent
10,0
Pros: The staff was great! Everyone is so friendly The hotel is perfectly located for all the touristy things but you don't hear any of the noise. Super nice stay!
Cons: Nothing!
Excellent
8,8
Pros: Comfortable room, great AC, beautiful lobby, outstanding Sunday brunch.
Cons: Ac in the bathroom!
Excellent
10,0
Pros: The rooms were large and accommodating. Car parking service was excellent. All the staff were courteous and did their best to accommodate customer wishes.
Cons: The mini-bar was a source of frustration. I could not refrigerate my medication. If the mini-bar had the little plastic fastener cut, the room would be charged : (
"Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot. "
Overall 8,7 Excellent
Based on 2 678 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Okay
4,0
Excellent
10,0
Good
6,8
Pros: Location
Cons: To many drunks
Excellent
10,0
Pros: Nice hotel and location
Mediocre
2,0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Excellent
10,0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7,7
Excellent
8,0
Cons: Parking
Good
7,0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Excellent
8,3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
9,6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Excellent
9,7
Excellent
9,4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
10,0
Excellent
9,6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
10,0
Excellent
10,0
Okay
4,8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
10,0
Excellent
8,5
Good
6,0
Excellent
9,7
Excellent
8,2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Excellent
10,0
Excellent
9,4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Excellent
10,0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Good
6,6
Excellent
8,3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
10,0
Good
7,7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
10,0
Good
7,7
Cons: Room was musty smelling
Excellent
8,8
Excellent
8,8
Excellent
9,7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Excellent
10,0
Excellent
9,1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Good
6,8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Good
7,0
Pros: close proximity to bourbon street.
Cons: Over priced, small rooms, no microwave, no fridge, expensive valet parking $38 per night, hotel elevators were confusing to use for most of the guest not familiar with those elevators. Held $464 on my credit card for for what they say was misc charges. $464 that was not available to use. I will never stay there again. what a ripoff. $23 for breakfast buffet that was very limited. My wife ordered 3 pancakes and they charged us $12 for 3 freaking pancakes that were not very good.
Good
6,8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
8,0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Good
7,6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8,5
Pros: Perfect location to explore new orleans
Cons: The elevators were terrible. Waited up to 10 minutes for the cars to show up each time!
Excellent
10,0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
8,2
Pros: I like that we upgraded to the corner room on the 35th floor.
Cons: We stay from Saturday til Monday. This was during the time of the potential threat of Hurricane Nate. Luckily the hurricane did not hit New Orleans. Sunday our room was never clean, nor did we receive any new towels. I called down to the desk (3) and no answer. This was disappointing.
Excellent
10,0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
9,4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Excellent
8,8
Pros: Our room had an amazing view. This hotel is perfectly situated on the edge & within walking distance of the French Quarter, street car, etc. Beds were really comfy. Liked the efficiency of the elevators (pressing what floor you want to go to on the outside rather than up & down) as floors were grouped together
Cons: Honestly for a hotel of this price & quality I would expect a larger bathroom. It was barely big enough for 1 person. The ceiling was also very low in the bathroom causing me to bump into it several times while doing average tasks.
Excellent
9,3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
"Located in French Quarter, this romantic hotel is steps away from Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot. "
Overall 8,7 Excellent
Based on 777 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Cons: Ja
Excellent
9,4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
10,0
Excellent
8,5
Excellent
10,0
Pros: The customer service was amazing!
Excellent
10,0
Pros: Great location, clean and lovely
Good
7,4
Excellent
8,5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
8,5
Excellent
10,0
Pros: Could walk anywhere
Excellent
10,0
Pros: Location
Cons: High parking fees
Excellent
9,1
Excellent
8,0
Excellent
8,2
Excellent
10,0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
9,7
Pros: Super friendly staff and large rooms!
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
9,0
Excellent
9,6
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
8,2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
10,0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Mediocre
2,0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
8,5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10,0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
9,3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Excellent
10,0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Le Pavillon Hotel is centrally located in New Orleans, a 5-minute walk from Lafayette Square and 8 minutes by foot from St Patricks Church. Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 1 092 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Excellent
8,8
Pros: The staff was very friendly. The rooms were very nice and welcoming. I honestly don't know why people said it was dirty. But the lobby is elegant, the rooms well furnished and comfortable.
Excellent
10,0
Pros: Everything
Cons: Leaving
Excellent
8,0
Mediocre
3,7
Pros: It's very antique and beautiful
Cons: Our room was not clean
Excellent
8,5
Pros: The staff was very friendly and accommodating. The hotel is beautiful and the rooms are comfortable and spacious.
Cons: The elevator took forever and many people ended up using the stairs. The parking fee is way too high.
Excellent
10,0
Okay
5,4
Excellent
10,0
Excellent
8,5
Excellent
8,2
Excellent
9,1
Excellent
10,0
Pros: It was beautiful!!! The room was spacious, the staff was amazing, the food was delicious
Mediocre
3,1
Pros: Great location. Had a great stay in 2015.
Cons: No notice upon arrival or in lobby about renovations. Ongoing construction in suite next door until 6:30PM one night, and non- stop another night - we finally requested to change rooms/floor at 9:30 pm because they would not stop. Intermittent hot water. Fresh paint peeling off the door. Shower rod came down. Our room was not cleaned either day until we requested it upon our return to the room late in the day. Construction workers taking bins of rubbish down the guest elevators; hallways never vacuumed from debris at the end of the day. Staff were indifferent about our circumstances and at times denied what was going on. Wrote a letter to the manager and still have not received any response 5 days later. Very disappointing. Recommend not staying here until construction is complete.
Good
7,4
Pros: Friendly staff Convenient location PB&J sandwiches from 10-11pm
Cons: In need of renovation Dirty carpet Dirty bed sheets Did not provide bottled water as stated on sight
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Mediocre
2,0
Excellent
10,0
Excellent
8,0
Excellent
9,7
Pros: Friendly staff, easy check in and close enough to walk to everything!
Cons: Small bathroom but not really a big deal
Excellent
10,0
Pros: The staff was incredible at every turn. We were treated like old friends.
Excellent
8,2
Pros: Our stay was great. The staff made my 17 year old daughter feel like a queen. PB&J and Hot Coco nightly is great.
Cons: The bathroom could have been a little cleaner.
Excellent
8,0
Pros: Service of the lobby staff the
Cons: rude waitress in main resturant
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Our room was luxurious! The linens were crisp and clean and the beds were so comfortable!!! The staff was friendly and helpful.
Cons: We were sitting at the bar for a drink and wanted a quick bite to eat. After a few minutes one of the bartenders made an announcement that there was a private event in an hour and a half and that we would all have to leave in an hour. At that time they started pouring our drinks in plastic and did not want to let us order food. Fortunately, he changed his mind and let us order a bowl of gumbo and the Thai ribs. It only took 15 min to get our order and we were out of there in plenty of time. The transition to a private event at the bar could have been a little less rude.
Excellent
10,0
Good
7,0
Cons: Everything was ok except the $50 parking charge was hidden and know one told us until we checked out!
Excellent
10,0
Pros: The location is fantastic for anything in that part of the city. Staff was amazingly friendly and courteous. Very clean and quiet. We had a great stay and definitely plan on staying there again the next time we need to stay in that area.
Cons: Parking cost was a tad expensive and is in an open lot.
Excellent
10,0
Pros: Staff was absolutely amazing. Accommodated every request efficiently.
Cons: Location was a bit off the beating path but nothing a stroller and long legs couldn't fix.
Excellent
9,7
Excellent
10,0
Pros: This hotel is A+++....the staff was extremely friendly & gave us A++ service!! The rooms were very luxurious & clean w/comfortable beds...the hotel was classy & the rooftop pool was incredible!! HIGHLY RECOMMEND!!
Cons: No negative comments about this hotel...TOP RATED!!
Excellent
10,0
Pros: The whole staff was so amazing. Place was perfection all around.
Cons: Creepy pictures on the 3rd floor.
Okay
5,7
Pros: The old world luxury decor and Christmas decorations. Very clean. Friendly staff.
Cons: Staff somewhat disorganized and inept. We were given very poor directions to points of interest. Cost of parking $39.95 per day. Christmas brunch $75 pp was very poor and disorganized. Food was either undercooked or overcooked and they ran out of some dishes.
Good
7,7
Pros: - Well-appointed rooms with comfortable beds. - Incredible concierge who knew everything about the city & gave very good advice. - Lobby and the property in general were decorated well and in good repair. - Incredible hot cocoa at night to make up for the lack-luster PBJ bar
Cons: - "Gourmet" Peanut Butter & Jelly bar was disappointing, chunky peanut butter with wonder bread is not gourmet! - Saturday night during our stay, they closed down their lobby bar for a private wedding reception. Wouldn't have been a big deal ... but, they attempted to set up a temporary bar near the front desk that was a joke with few drink choices an inexperienced bartender. The majority of the staff was obviously focused on serving the wedding party & not the other hotel guests. - The entrance is very small, has a very steep, slippery incline and is difficult to navigate with luggage and vehicles.
Excellent
10,0
Pros: I adore classic New Orleans art and history so my friend recommended this place - its a perfect blend of the newest culture and classic. i not only stayed here once but twice when my flight got pushed - thats 4 nights over a series of 9 days. I loved all of it! the gym the rooftop pool the paintings the beds the PB&Js at night! i could live here for years! thank you so much for all you did during my stay and i cannot wait to return in the fall to once again live it up at Le Pavillion!
Excellent
9,6
Pros: location, rooftop pool, PB&J social
Cons: expensive valet parking ($36 per night)
Excellent
9,1
Pros: Staff was exceptional
Excellent
10,0
Pros: The service was great. The rooms were beautiful. The PB&Js and Hot Chocolate were excellent and there was a rooftop pool and hot tub.
Excellent
10,0
Pros: I loves the staff and I loved how absolutely beautiful the hotel was!
Cons: Nothing! Our stay was excellent
Excellent
10,0
Excellent
10,0
Excellent
9,1
Good
6,2
Pros: Large room, clean, air conditioned
Cons: I was inexplicably placed in a room near where construction was being done on a suite. The pounding, hammering and loud conversation woke me early every morning.
Excellent
8,0
Pros: Beautiful property
Cons: Inconsistent housekeeping.
"Located in Central Business District, this hotel is within a 5-minute walk of Lafayette Square, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot. "
Overall 8,6 Excellent
Based on 655 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
8,2
Excellent
10,0
Excellent
8,5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Pros: The hotel concierge George and Richard were most helpful!
Mediocre
2,8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
9,7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Excellent
10,0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
9,7
Excellent
9,0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
8,0
Excellent
8,8
Good
7,4
Pros: Awesome, clean
Excellent
9,6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Excellent
10,0
Excellent
10,0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Good
7,4
Excellent
10,0
Excellent
10,0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
8,0
Excellent
8,0
Excellent
10,0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
9,1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Good
7,1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
9,7
With a stay at Royal Sonesta New Orleans in New Orleans (French Quarter), you'll be steps from Bourbon Street and 8 minutes by foot from Jackson Square. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in New Orleans? This hotel has facilities measuring 20000 square feet (1858 square meters), including conference space.
Overall 8,5 Excellent
Based on 1 204 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
9,4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
8,2
Excellent
10,0
Excellent
9,4
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
8,6
Excellent
8,0
Excellent
9,0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
7,3
Pros: location
Cons: $40 per night parking fee
Excellent
10,0
Okay
4,5
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
8,0
Excellent
10,0
Pros: Confortable accomodations
Excellent
9,7
Excellent
8,0
Pros: Great location! Down in the heart of French Quarter. Kayak didn't inform me we needed to pay for Valet parking, but a great stay.
Okay
4,5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
9,7
Pros: We have been using the Sonesta for many years. Location, Location, Location and an excellent hotel. Relaxing. Great Pool scene, THE BEST street scene. NOLA's best.
Excellent
9,4
Good
6,0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Okay
4,2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
8,0
Excellent
10,0
Excellent
10,0
Pros: location, value and decor
Cons: breakfast was overpriced
Excellent
10,0
Excellent
9,4
Excellent
8,2
Excellent
9,7
Pros: Well located for easy walk to all attractions on the French Quarter. Elegant, well maintained LARGE roomsnothing
Excellent
8,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
10,0
Excellent
9,4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Excellent
10,0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Excellent
9,1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Mediocre
2,0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
10,0
Pros: Everything but mostly location
Cons: N/A
"Located in Central Business District, this hotel is within a 10-minute walk of Julia Street Cruise Terminal, National World War II Museum and Harrah's New Orleans Casino. Ernest N. Morial Convention Center and Canal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot. "
Overall 8,2 Excellent
Based on 486 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
8,0
Excellent
9,1
Excellent
10,0
Excellent
8,0
Pros: We stayed here this past Sunday (March 2) just for one night. The rooms themselves were great - nice and clean with comfortable beds. They had fridges in the rooms which was great and a very nice pool/spa.
Cons: The customer service was awful. When we arrived (about 10 AM) we could not even park at the hotel and the valet was extremely rude. Two people were in the process of getting their cars back so I asked if we could take their spots (there was no one else around the hotel lobby or valet area). The valet told me no and that it would be 2 hours before I could park. I asked what I was supposed to do with my car and he rudely replied that he didn't know and that check in was at three. I continued to ask why I couldn't take the new spots for the people leaving and he replied "Check in is at 3 PM, is that fair?". Once again in a very rude tone. I did not appreciate how I was being treated as a customer. I realize this is a busy time for New Orleans, but I felt that I didn't deserve his short temper or rude behavior. I still don't understand why we couldn't park where the cars were being moved from.
Excellent
8,3
Good
7,3
Excellent
10,0
Excellent
10,0
Excellent
8,5
Cons: Very clean, smaller room but good for family of 3
Excellent
8,2
Pros: Everything was wonderful
Cons: The price for parking . It was outrageous 28 dollars for one night or park on some side street blocks away. You kinda got us on that one.
Good
6,8
Pros: Room and facilities were good.
Cons: There was a club or rave party across the street that went into the late hours and it was very loud. A vibrating window in the room made an intolerable noise. It was not a good stay.
Excellent
8,5
Excellent
10,0
Pros: We chose this hotel due to its proximity to the French Quarter and reasonable rates. It didn't disappoint. We enjoyed our stay and service.
Cons: There were a few service issues that could be addressed: faucet for sink was backwards. Shower pressure could not be adjusted. Closet door was very sticky and required much effort to open and close.
Okay
5,1
"Located in Lower Garden District, this hotel is within a 10-minute walk of Magazine Street and Lafayette Cemetery. National World War II Museum and Ernest N. Morial Convention Center are also within 2 miles (3 km). New Orleans Union Passenger Terminal is 24 minutes by foot. "
Overall 8,2 Excellent
Based on 467 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Pros: loved the convenience to everything in the garden district and magazine street
Cons: our room and bathroom was clean and well made, however, the carpet had not been vaccumed-only on the left side of the bed and was still not vaccumed during our 3 night stay-even after requesting maid service-I just put down towels-carpet had grass and debris and king size bed had very worn spots were people had slept that had worn mattress down-Oh, there seemed to be only 2 tiny elevators that hardly fit you and your luggage-and housekeeping had to use same elevator-very inconvenient for them and guests.
Excellent
8,0
Cons: No pool
Excellent
9,7
Excellent
9,4
Excellent
10,0
Pros: Everything except the little water pressure in our bathroom sink.
Cons: Little water pressure in lavatory
Excellent
10,0
Okay
5,1
Excellent
10,0
Good
6,8
Excellent
8,2
Excellent
9,7
Excellent
10,0
"Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot. "
Overall 8,1 Excellent
Based on 2 524 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Good
6,0
Pros: Having no working remote control for the TV (who doesn't love bonding time), and no free lotion (ashy legs for the win!).
Cons: There was a swingers convention going on at this hotel, which we were not made aware of, and were continuously cruised by older couples while simply trying to smoke cigarettes. We're not bored with our sex life just yet.
Excellent
9,7
Excellent
9,4
Pros: Location
Cons: Weather
Excellent
9,4
Good
6,0
Good
6,2
Excellent
10,0
Excellent
9,4
Pros: I love that the room was very clean.
Cons: The valet service charge was high. Also the staff was not very friendly.
Mediocre
3,4
Pros: Not much to like, but location
Cons: Tiniest room ever and we booked delux king. Most noises hotel next to a motel on the Las Vegas strip. Staff horrible. Inadequate linen in room, desk clerk slow, slower and slowest. Never sure if room would be cleaned(often not)
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
8,0
Excellent
9,1
Excellent
10,0
Pros: Location, Cleanliness and size of the room! Fitness Room, Pool, Miltary Discount
Cons: No breakfast included
Excellent
10,0
Excellent
8,2
Pros: Room was quiet and perfect location by Boubon Street
Good
7,7
Excellent
10,0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10,0
Excellent
8,0
Excellent
10,0
Good
6,8
Excellent
10,0
Good
6,2
Excellent
10,0
Excellent
8,0
Good
6,5
Cons: The bullshit with the parking!! And why do you charge $19 for wifi? I didn't pay it, but I'm sure some idiots do!
Excellent
8,5
Pros: We arrived at the hotel just before midnight on St Patrick's day. The area was still very much lively with St Patty's festivities. This gave us a chance to quickly check in (with friendly and helpful staff!!), drop off our bags and check out Bourbon St, which was the cross street of the intersection where the hotel is located. Bourbon St is what it is, but the hotel's prime location made it really easy to explore part of the French Quarter in the wee hours of the night feeling safe walking around.
Excellent
8,0
Okay
5,0
Pros: Location
Cons: Checkin wasn't until 4pm with a 11am checkout! Only a conference hotel.
Mediocre
3,7
Pros: Location
Cons: My room was not clean properly...a pair of dirty women underwear were hanging on my bathroom door. The bed had stains on the sheets and the room smelled. I will not stay at this hotel again!!!
Excellent
9,4
Pros: Great place for the price.
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
8,0
Excellent
8,0
Cons: Our hotel was so cold. Extremely. Called the desk to fix our heat. But it didn't work.
Excellent
10,0
Excellent
9,1
Excellent
8,0
Pros: Great for partying!
Cons: Reported that the shower was stuck in spray mode and could not be used as a faucet to fill the tub. No response to correct it. We only stayed one night. No fridge.
Good
7,1
Pros: Sink evidently backed up with copious amounts of "black sludge". 2 calls to the front desk never produced a maintenance worker. We used the tub for normal sink activities. Not what you expect anywhere, much less a luxury hotel
Cons: See above
Excellent
8,0
Pros: The crown plaza is a nice hotel. Older but nice
Cons: You cannot go outside without someone on the sidewalk wanting money, cigs, food.....something. I had one person start cursing me because I wouldn't give him anything.
Excellent
8,2
Pros: The staff was very pleasant. Everyone we came in contact with had a smile and wanted to help.
Cons: The bar area is a little plain and closes early, 11pm. Obviously they're competing with others in the area but their bar area could use updating.
Good
7,7
Pros: Friendly staff, clean rooms. Decent price if you wanna be right in the middle of all the fun.
Cons: If you happen to rent a car be forwarded there is no where to park your car except for their valet parking which runs about $40 a night! This goes for any hotel on Canal street so just keep that in mind.
Okay
5,7
Excellent
10,0
Excellent
9,4
Pros: Close proximity to Bourbon St. Staff was wonderful.
Cons: No coffee pot with the coffee maker, no fridge
Okay
5,4
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