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New Orleans hotels near Basin St. Station
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Best New Orleans hotels near Basin St. Station
Located in French Quarter, this spa hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 22 minutes by foot.
Overall 8,9 Excellent
Based on 986 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
9,3
Pros: Love the Carousel Lounge & the fact that the rooms had mini fridges to store my own drinks.
Cons: Pillows all the same, dished they had some flatter pillows to choose from.
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,5
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
9,7
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Location was great, room was nice and hotel was beautiful.
Cons: They didn't tell us in advance we wouldn't have a window in our room. Also the bathroom was pretty small. There is just not much room to set anything down.
Good
6,8
Pros: Nice hotel. Clean and comfortable.
Cons: Overly priced. Size of room not at all as expected.
Excellent
8,8
Pros: The hotel was very nice, located in convenient place and prices are reasonable.
Cons: Front entrance is very congested, rooms were a bit smaller.
Good
7,1
Pros: Overall, the facility was gorgeous. The beds were very comfortable, the room was clean, the pool was beautiful and atmospheric, but the service left too much to be desired. When we called to the front desk for assistance of any kind, we were met with tones of condescension. Almost as if asking for a room service menu, as are room had none, or ordering room service was a bother to them. We waited an hour for a Cobb salad to be delivered, only to find that it was missing bacon, egg, and avocado...practically half the salad! For the price of the salad, I expected so much more. I certainly could have called to notify them of the issue, but after having waited at long we did want to waste more time. Apart from the lack of care for customer satisfaction dealt out by the front desk, we also ran into issues with the bell man. At first, he offered to look out for our scheduled taxi, while we waited inside. But, we soon realized that he wasn't going to follow through on his offer as he was standing inside chatting it up with a co-worker as time came for our taxi to arrive. So, we got up and went to look for it ourselves. This is not to say that all of the customer service personnel were lacking. There were certain individuals who were kind, friendly, and attentive to our needs. But, I would say by and far that customer satisfaction is not apparent by their services rendered. If you're looking to feel like you as a customer and a person matters, then stay far away from Hotel Monteleone. If you're looking for a beautiful place to stay, then by all means, book that room!
Cons: See above,
Excellent
10,0
Pros: The location is excellent! This is an old hotel with lots of history. The Carousel Bar is wonderful.
Cons: Room was on the small side.
Excellent
9,4
Pros: Monteleone is marvelous and I will come again. My only criticisms are 1. It is not fully handicap accessible 2. The bathrooms are nice but small and dated, no walk in showers 3. Bedrooms are small by modern standards (limited to 2 to a room comfortably.
Cons: Restaurant, entertainment, bars, service par excellence, cleanliness, doormen extraordinarily helpful( (we needed extra assistance and always received what we needed and more)
Excellent
10,0
Pros: Top notch beautiful. I was impressed.
Cons: Nothing
Excellent
8,3
Pros: Hotel is lovely. Carousel Bar is definitely worth an afternoon of drinks and appetizers.
Cons: Room was small. Furniture was beat up. Bed was uncomfortable.
Good
7,3
Pros: Great location, amazing old but extremely clean hotel
Cons: Room service was good but very expensive. If you can, go downstairs and dine in some five star restaurants and it will be the same price.
Excellent
10,0
Pros: charming. wonderful staff and loved the spa
Excellent
9,3
Pros: Very nice room, great staff
Cons: Room was too small for a stay of more than a couple of days.
Excellent
10,0
Pros: LOVE this hotel!!! A+++!!
Excellent
10,0
Pros: Staff was very helpful and friendly. When our room was not ready on time, we were upgraded to a beautiful suite. Hotel bar was lively with friendly servers. Rooftop pool was a fun place to relax before dinner. Beautiful lobby. Perfect location near great restaurants in the Quarter and downtown spots.
Cons: Having o leave.
Excellent
10,0
Pros: Staff did everything to make stay perfect
Excellent
9,4
Cons: Double beds are hard on tall folk.
Good
6,0
Pros: The location is excellent
Cons: I thought the hotel looked a bit run down,not a 5 star hotel.. I did not like the fact that there was no complimentary coffee or news papers The coffee was available in the gift shop for $3.00+ / cup. Not acceptable for a supposed top flight hotel, Forget trying to get a seat at the famous Carousel bar, but it was the first weekend of Jazz Fest.
Excellent
10,0
Pros: location and roof top pool
Cons: expensive valet
Excellent
8,3
Pros: Location
Cons: More restaurant/bar seating in the lobby
Excellent
10,0
Pros: Everything except pool deck locked at night
Excellent
10,0
Pros: Rooftop Pool and Carousal Bar are a must to see when you stay here. The beds are also very comfortable and plush and the built in mini-fridge was very convenient (not filled with items meant to upcharge which I appreciate). This place is definitely a go to place to stay in New Orleans
Cons: For the price, the room furnishing is a bit aged, but still functional and not cheap feeling.
Excellent
10,0
Pros: The hotel has a great atmosphere. All the hotel staff were very attentive and friendly. Conveniently located in the French Quarter with many restaurants, bars and not far from Bourbon Street.
Excellent
9,1
Pros: Friendly doormen, bellman, front desk. Love the gracious old hotel. Criollo's Restaurant had excellent food and service. One could not ask for a better location as a base of operations for leisurely tour of French Quarter.
Cons: While I don't think most rooms fit this category, we happened to get a very small room with window looking across a dark alley. Room could not have been more than 12' square, with king and furniture closet, one could not help but feel a bit claustrophobic. Be sure to ask for room with street facing widows. Housekeeping kept forgetting essentials - like TP. Had to call to request and then wait 15 min for delivery. Otherwise, excellent experience.
Excellent
10,0
Pros: Hotel Monteleone is beautiful and the perfect location, but even during Mardi Gras season it was a very quite hotel. Not the perfect place to stay if you're more looking for fun, but a great place for a romantic getaway or for business. Fantastic staff.
Excellent
10,0
Pros: Gorgeous, luxurious, elegant decor and accommodations Five-star service Carousel Bar and Lounge is not to be missed We didn't have the opportunity to try Criollo restaurant, but the menu looked excellent Beautiful rooftop pool with unbeatable views of the city Large gym with views of the river OUTSTANDING location right in the heart of the French Quarter Love, love, love this hotel. Do yourself a favor and don't consider ANYWHERE else but Hotel Monteleone if you're coming to New Orleans.
Good
7,3
Pros: Friendliness and helpfulness of the staff.
Cons: Door handle on my room had not been upgraded, and the door would not open. It took 4 trips down to the lobby plus the manager coming up to my room to fix the problem. A real hassle. Also, thermostat broken, and I nearly froze to death in my room. Would not recommend this hotel.
Good
7,7
Pros: Great location, ambience was nice.
Cons: Very limited room service menu. The directions to elevators and floors were confusing.
Located in Central Business District, this hotel is within a 10-minute walk of Smoothie King Center, Lafayette Square and Mercedes-Benz Superdome. Contemporary Arts Center and Bourbon Street are also within 15 minutes. New Orleans Union Passenger Terminal is 6 minutes by foot.
Overall 8,7 Excellent
Based on 2 385 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,0
Adding all the factors up, it was probably the worst stay at a hotel I have had. For the price and amenities it was just not worth it. Room was alright but the person next to us was screaming and slamming stuff at 2am. Front desk had to be called and that didn’t do anything. Told them at the front desk on the morning and they were pretty uncaring, more just a “sorry about that”. Water pressure was bad, no parking validation for the attached garage (only alternative is a more expensive valet parking), hotel layout is strange and everyone was confused where to go by hearing them talk. My opinion is to use a different hotel in the area.
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: The customer service was outstanding. Everyone was very friendly, and helpful. Nikki who helped check us in, went above and beyond to help make our stay extra memorable!! Can't wait to go back.
Excellent
8,2
Pros: Value and proximity
Cons: No fan in bathroom and convenient for one person not multiple.
Excellent
10,0
Pros: It was dope. Clean. Modern. New.
Good
7,4
Excellent
8,0
Okay
5,7
Excellent
9,4
Good
7,7
Excellent
10,0
Excellent
8,0
Excellent
10,0
Pros: Friendly courteous service with a smile.
Excellent
10,0
Pros: Easy check in
Excellent
10,0
Excellent
9,1
Excellent
9,3
Excellent
10,0
Excellent
9,1
Excellent
8,0
Excellent
8,5
Excellent
9,4
Excellent
10,0
Excellent
9,1
Excellent
8,0
Excellent
10,0
Excellent
9,4
Excellent
8,3
Excellent
9,7
Okay
5,4
Pros: Nice building
Cons: Almost everything
Excellent
10,0
Pros: Everything
Cons: Had trouble with my keycard several times but no biggie
Excellent
10,0
Pros: Thought I was staying at a 5 star hotel. It was very clean and upscale.
Excellent
9,1
Cons: Parking was too expensive!!! Limited unloading space But wonderful cleaning staff, bell service and front desk TOP NOTCH!
Excellent
10,0
Pros: Nice modern hotel
Cons: Put hand soap in guest rooms prior to check in
Excellent
8,6
Pros: I like the card elevator system. I was traveling alone with 4 girls under 12. It gave me an extra sense of security to know that random people couldn't get on the elevator or even get off at our floor.
Cons: The price was too high for the size of the room. Going to a concert at the superdome with 4 girls as the only adult...I felt like I had no other choice. We paid way too much. I stayed at the hotel for another local popular event that the hotel seemed to have even more guests....same room, same number of nights....same time of week...1 1/2 times less. One Direction= let's try to over charge customers. ..sad
Okay
5,7
Pros: Friendly staff
Cons: I've paid for an upgrade to a room with a city view. The so called city view was blocked by the adjacent Hyatt House. If you want a city view, move on to the near by Holiday Inn.
Excellent
9,4
Pros: The room was very comfortable to be in. The bed was comfy and lighting was calming. Very little hallway noise and never heard the neighboring rooms. All the staff I encountered was friendly and courteous.
Cons: The bathroom was a little dirty, some mold growing in the crevice of the shower door. A soap wrapper was left in the bathroom from the last guest. Nothing too major though. Only other complaint would be how confusing it is to get from the main lobby to the room elevators and the parking garage. The signage isnt all that handy as in some areas the main lobby isn't mentioned at all, either is the parking garage. It's especially frustrating with the arbitrarily named conference halls displayed all over.
Okay
5,1
Pros: Was nice hotel - not much really close to the hotel but the french quarter is in walking distance.
Cons: our AC broke one night so it was 80+ degrees in the room and we had to wait up for an hour at 2am to get someone from the hotel staff to reset the thermostat. There was also quite a bit of road noise, even up at the 10th floor - was woken up by a garbage truck in the middle of the night.
Excellent
8,5
Pros: Rooms were very comfortable and clean. Location was great.
Cons: No free parking. Valet only or pay for parking garage. No breakfast.
Good
6,2
Pros: Location of hotel on streetcar line, availability of wifi, on-site dining options, interior atrium atmosphere.
Cons: The front desk was understaffed for a busy Friday check-in time causing huge delays. Staff in gen were not very friendly in the hotel. Bathroom was very small and chrome fixtures were rusting. Not enough washcloths, hand towels in room. Pillows on bed were uncomfortable/too hard.
Excellent
10,0
Pros: The customer service at this hotel was great. Whether you are going for business or pleasure this hotel has everything you need. I have have stayed in several hotels in New Orleans and this is by far my favorite,
Excellent
9,6
Cons: Parking rates
Excellent
10,0
Pros: Location Cleanliness Comfort
Cons: Nine
Excellent
10,0
Pros: Beautiful hotel! Convenient street car across the street to get all over the city. Staff is very friendly. Many restaurants and shops for in hotel wants.
Cons: Nothing!
Excellent
8,0
Pros: I attended a conference there so the facilities were nice and clean. I enjoyed the amount of restaurants and the affordability of them. The location is also stellar.
Cons: At least 2 lamps in my room didn't work. That was a major issue. Also, one of my rings that I didn't wear ended up on the floor after the housekeeper came by.
Excellent
10,0
Pros: Hotel, very friendly staff.
Cons: N/a
Excellent
10,0
Pros: This hotel is extremely clean. The beds are really comfortable. This is my second time staying here and my first choice when I travel to New Orleans. The staff are the best. I couldn't recommend this hotel more.
Excellent
8,2
Pros: We stayed here for the Rock n Roll Marathon. It was located right near the starting line, which was very convenient. They allowed us to have a late check out time so we did not have I rush after the race. The staff was friendly and the hotel was extremely nice.
Cons: The room was a little small.
Located in French Quarter, this romantic hotel is steps away from Canal Street, Bourbon Street and Royal Street. Harrah's New Orleans Casino and Jackson Square are also within 10 minutes. New Orleans Union Passenger Terminal is 20 minutes by foot.
Overall 8,6 Excellent
Based on 868 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Could walk anywhere
Excellent
8,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Pros: The customer service was amazing!
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
8,8
Cons: Ja
Excellent
8,0
Excellent
9,6
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,0
Excellent
8,5
Excellent
8,5
Excellent
8,5
Excellent
9,1
Excellent
8,2
Excellent
9,3
Pros: They had two awesome engineers that fixed our a/c. Terry and Carl (not sure on that guys name) but they were the nicest coolest gents we have met.
Cons: Being charged for water. Hate that.
Excellent
8,2
Pros: Location, service, facilites
Cons: Us very noissy, Trucks and service vehicles work oitside of the hotel every morning at 5 am. The hotel May change the windows for a sound proof windows.
Excellent
8,5
Pros: Normally i do not do reviews however this hotel was exceptional. Great friendly helpful staff. Unpon arrival was given an upgraded room. Extremely convenient location to everything. Spacious room. Thank you for an enjoyable stay,will be back
Cons: The bathroom was the only downfall. Could of had a larger vanity sink countertop area and a ceiling exhaust fan. Otherwise ideal room
Excellent
10,0
Pros: Staff members were helpful and friendly. Rooms were nice and roomy. Hotel was in excellent condition. It was close to Canal Street to view the parades.
Cons: Breakfast offerings. Other Hyatt’s have free breakfast. You would think that because the Centric is on the high end that breakfast would be offered. Chuck and the bar staff was excellent. The food was great.
Excellent
8,5
Pros: Nice remodeled old hotel within the French quarter. Modern decor with spacious rooms. Close to streetcar stop on Canal. Early check in through kayak
Cons: Employee at cash register in hotel breakfast restaurant was very rood. Carpets in hallways need replacing or at least cleaning. They were very dirty
Excellent
10,0
Pros: The hotel was nice and the staff was friendly. Everyone I spoke with wanted to make sure we were taken care of and it felt like they were willing to go the extra mile to make sure we were happy. I had a small reception for my wedding at The Redfish Grill that's attached to the hotel and it was a great experience. I believe our waitress was Anne or Anna and she was very kind, personable, and provided the best service possible. I would definitely recommend this Hyatt to someone looking to stay in NOLA.
Cons: The only con I have for the hotel is the Powdered Sugar cafe attached to the hotel. My husband and I didn't get our orders on time (in a busy setting, I would understand. There were only two or three other tables seated) and what we did get was continually incorrect with no apology or explanation. At some point my plate was taken from me without saying anything with my fork still on it where I had dropped it. Overpriced for what it is.
Excellent
10,0
Pros: Loved all the staff! We had a room with a great balcony and we really enjoyed the restaurants/lounge in the hotel.
Cons: Honestly we were satisfied completely.
Mediocre
2,0
Cons: I made a reservation on a busy weekend. When I arrived at the front desk told me they were overbooked and I did not have a room. There were no other hotels available so I went back to the airport, slept they're all night and purchased a ticket for a flight home.
Excellent
10,0
Pros: We stayed for 3 nights. We were able to walk out the door and be right in the French Quarter. We were traveling with a small child and everyone was very accommodating. they were able to put us in an area removed from most of the rooms, so we didn't have to worry about the baby disturbing other patrons. Restaurant on sight was perfect for a quick breakfast and facility was very clean. Rooms are good size and we had a great view of Canal St.
Cons: Canal St. side of hotel is very noisy at night.
Excellent
10,0
Pros: Great location, clean and lovely
Excellent
10,0
Pros: Location
Cons: High parking fees
Excellent
9,4
Pros: It was perfectly located and thr workers were all very helpful and friendly.
Excellent
10,0
Pros: Beds were really comfortable, room was huge, very quiet.
Cons: The option for late check out
Excellent
9,7
Pros: Super friendly staff and large rooms!
Located in French Quarter, this hotel is within a 10-minute walk of Canal Street and Jackson Square. Cafe Du Monde and French Market are also within 15 minutes. New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8,5 Excellent
Based on 3 121 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
8,5
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
8,8
Excellent
8,0
Excellent
10,0
Pros: Getting upgraded to Max club access
Cons: Having information where the elevators were on every floor
Excellent
10,0
Excellent
10,0
Good
6,6
Excellent
10,0
Excellent
9,7
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
8,8
Okay
4,0
Excellent
10,0
Pros: The atmosphere, from the employees to the location of the hotel. Everything was wonderful
Good
6,8
Pros: Staff is incredible. View from room was great
Cons: Bathroom was disgusting...hair from previous guest, bathtub filled up with water. Elevator is a joke...takes forever
Excellent
10,0
Pros: Nice hotel and location
Okay
4,8
Pros: Great location.
Cons: Small, dated room. Constant noise from Neighbors and some mechanical work or failing equipment.
Excellent
9,4
Pros: Location was great facilities well-maintained kid-friendly has a pool and it has a gym
Cons: The restaurant food was underwhelming was overpriced drinks were very expensive. Hotel elevators took a very long time for you to be able to get one and get to your floor and hotel staff seems confused or unable to do anything when asked. Phone was very difficult to get ahold of someone from your hotel room when you're calling the direct line operator or valet
Excellent
10,0
Pros: The staff were very friendly and helpful. Made us feel special. The rooms were nice and the new beds were the most comfortable I have experience in any hotel. The only complaint is they need to put more outlets in the room. I would stay at the Hotel Marriott again.
Excellent
9,6
Pros: Great service! The beds were extremely comfortable.
Cons: The only negative things I can say is I hate that you have to pay for wifi and the rooms are not as updated as the lobby.
Excellent
9,7
Pros: Great service, attentive, comfortable bed with fantastic views of the city from huge windows in the room. The room itself was nice and large and came equipped with a coffee maker and small fridge. Bathroom could use some updating (tub/shower) but was certainly adequate with decent amount of counter space. We didn't eat in the onsite restaurant, but did have cocktails and snacks at the bar. Great time there with drinks made to order and delicious small plates to share. The bar staff were friendly, served impeccable drinks and couldn't have been more accommodating. Hotel also has a Starbucks inside with full service and selection as you would find in an offsite Starbucks store. Loved our stay at the Marriott on Canal Street and can't wait to return!!
Cons: Bathroom tub could use updating
Good
6,8
Pros: Room was nice and comfortable, looked to be recently remodeled.
Cons: Nothing is included. I had to pay extra to park, extra for the wifi and extra for the breakfast. If I had known this I definitely would have not stayed here. Staff seemed very busy and did not have time to answer any questions that you might have.
Excellent
9,1
Pros: Good price, really liked the option to earn rewards for not having room cleaned by staff for duration of stay, location, and bag storage
Cons: No kitchen appliances in room, expensive breakfast
Excellent
10,0
Pros: Great location. Close to everything in the French Quarter. Friendly and helpful staff
Good
7,0
Pros: Location was great.
Cons: Front desk staff was unenthusiastic. No maid service on Mardi Gras until 3:30 in the afternoon. Room we were assigned was an accessible unit. We had no where to hang clothing. Also no in room safe, mini-fridge or microwave.
Good
7,7
Cons: Room was musty smelling
Good
7,7
Pros: It does maintain the Marriott standards
Cons: The hallways are noisy at night
Excellent
8,5
Pros: The Bed was very comfortable, liked the linens too.
Cons: A/c was intense when on, room got muggy when off. Specifically called to say we were arriving late, special occasion, could we be not near the elevator. We were put right next to the bank of elevators and had to listen to them all night.
Excellent
10,0
Pros: Best staff ever!!! Very good location. One of the safest hotels in NOLA. ***** stars!
Mediocre
2,0
Cons: We were unable to reach our hotel. No one told us when we made our reservations that Mardi Gras parades (at least two) would be passing by our hotel after 4:00 p.m. (which is check in) making it impossible to get to our hotel. We waited in traffic for over 3 hours trying to reach our hotel, then the New Orleans police started diverting all the traffic and set up barriers making it impossible to be anywhere near Canal Street. The front desk at the Marriott told us they couldn't guarantee we could reach the hotel by midnight. We had to drive to Baton Rouge to get a hotel and missed out being with family the next day for our grandchild's 1st birthday.
Good
6,8
Pros: Location
Cons: To many drunks
Excellent
9,4
Pros: Central location right near Bourbon St and friendly staff
Cons: Hotel would not allow later check out and maids were knocking on our door at 930 am. Be sure to put privacy sign on door if you want to sleep in.
Excellent
8,0
Pros: The hotel is in a prime location with a few amenities to make your stay comfortable.
Cons: Follow thru with reservations that have been made thru other web sites, like Kayak. They lost my reservation, then found only one day, then the four days I paid for.
Excellent
8,3
Pros: Loved the hotel and the staff great location.
Cons: My only complaint is the room had no vents in the bathroom. When someone goes #2 it stinks the entire room up.
Excellent
8,3
Pros: Location was great, rooms were clean and the staff was very helpful.
Excellent
9,4
Pros: large rooms, view of river, lighted pool, nice lobby, locations
Cons: not crazy about wifi in room.. took fee off the bill but was confusing.
Excellent
9,3
Pros: The rooms were clean, rooms comfortable, location great, and the staff were accommodating.
Cons: There was no fridge in the room, and free wifi was only on the lobby.
Excellent
8,0
Cons: Parking
Excellent
9,6
Pros: I thought the staff was very helpful and attentive at all times. The location was great. We enjoyed our stay! Thanks!
Good
7,6
Pros: I liked the location and its access to the French Quarter. The hotel was very crowded as it was the start of Mardi Gras so the lounge in the lobby was very busy and sometimes it was sometimes hard to find a seat there but fund anyway. Elevators were prompt and staff very polite and helpful.
Cons: Our room was small and the bathroom was clean but so small that there were no towel bars and yet there was a sign saying that you could be environmentally helpful if you would use your towel more than once. If that was your wish, the sign to the housekeeper would be that your towel would be hung on the towel bar. We just found it humorous.
Excellent
8,2
Pros: Lobby was excellent. Open and spacious with good food and service. Great for watching games and spending time with a large group.
Cons: Small room
Located in Central Business District, this hotel is within a 5-minute walk of Lafayette Square, Canal Street and Royal Street. Bourbon Street and Harrah's New Orleans Casino are also within 10 minutes. New Orleans Union Passenger Terminal is 15 minutes by foot.
Overall 8,4 Excellent
Based on 1 306 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
8,2
Good
7,4
Pros: Awesome, clean
Excellent
10,0
Excellent
9,4
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
8,0
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: We were upgraded as Ambassador members, and the suite was lovely, and ever better than a certain other nearby favorite 5 star hotel in NO. Staff was welcoming and the bedding and bathroom superb. We also like the self parking in the adjacent Pan American parking garage--a NO bargain.
Excellent
9,6
Pros: Very nice hotel
Cons: Valet parking $45 a day
Good
7,1
Pros: We really loved the room bed and service.
Cons: The pool was small and dark no sunlight and it was a outside pool that had freezing water. The restaurant connected to the hotel was ok but some of the waitress were really rude and slow we saw 5 family leave during our wait for our drinks. Meanwhile when we got the menus we didn't see anything we wanted so we told the waitress we needed the check. She left and never came back! We had to track her down and talk to her manager to get a check !!!!
Excellent
10,0
Pros: Hotel was clean and close to everything. Across the street from Luke. Great Oysters 1/2 price Happy Hour 3-5
Mediocre
2,8
Cons: Intercontinental is supposed to be IHG's flagship hotel. During my stay I killed three spiders in the bed. The duvet cover was torn and tattered in multiple places. The carpets were not vacuumed. Someone else's dry-cleaning tags were left on the floor (2). The drinking glass in the bathroom had dried toothpaste stains from someone previously before me. For three days in a row I turned the same drinking glass up thinking that it would be washed and would return to my hotel room to find that it had just been flipped over, uncleaned. The best yet was the last night that I stayed the cleaning staff had left a dust in my room by the door. I guess since they werent cleaning they decided to leave the tools for me do their work. The front desk staff seemed unconcerned about the cleanliness and too busy to give it much thought. Valet also higher than any other hotel in area. Will go back to the Holiday Inn Chateau LeMoyne north of the quarter, always clean in 5+ stays there.
Excellent
10,0
Pros: I loved everything about this hotel. Extremely close to everything and the staff was excellent
Excellent
10,0
Pros: The hotel is newly renovated and totally updated and modern from its previously 80s styling. I have stayed at this hotel many times over the years and it was nice before but amazing now. Try a balcony room and go down to one of the bars for a signature New Orleans cocktail. It's 2 blocks from Canal and 3 blocks from Famous Bourbon Street. It's also perfectly located for catching games and events at the super dome. Bout 3-5 blocks. Not a bad walk at all. It's where I stay when I go to watch the Saints
Excellent
8,5
Pros: Great location, quiet neighborhood but close enough toFrench Quarter and Bourbon St. Great facilities and clean as well as friendly staff.
Excellent
9,0
Pros: The location was great. The rooms were very nice and clean. The Staff was very helpful.
Cons: The bartenders at the hotel bar were rude.
Excellent
9,7
Pros: Beautiful hotel with extremely close beds and quiet area
Cons: Not exactly in the French quarter but definitely close
Excellent
10,0
Pros: The hotel concierge George and Richard were most helpful!
Excellent
9,1
Pros: The room was very nice and clean. The bathroom and shower was great especially for New Orleans. The bed was very comfortable.
Cons: Breakfast buffet was not included with our room. When my wife called the front desk, they left her with the impression that breakfast was included. We were surprised that it was $27 per person. What a rip off!
Located in French Quarter, this luxury hotel is within a 10-minute walk of Bourbon Street and Jackson Square. French Market and National World War II Museum are also within 1 mi (2 km). New Orleans Union Passenger Terminal is 21 minutes by foot.
Overall 8,3 Excellent
Based on 2 019 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
China, the current manager, was absolutely the rudest manager at a hotel that I gave ever encountered. I couldn’t reach the valet the bring my car around for a flight that I needed to make. I asked for the manager at the front desk and requested that that try to reach them and have my car pulled around. This is what valet should do and a manager should be able to take care of this. She told me to take care of it myself and I told her that’s why I am asking her to do it. She hung up on me. But that’s not all. I tried for 2 days to get the concierge to book a dinner reservation. It never happened. We tried to eat at the Desire restaurant attached to the hotel. The food was cold, not prepared well and took 45 min for 1 breakfast dish that we ordered at 7am when they opened. We were told it was a new cook. Ultimately, the entire bill was comped. We just walked out. I will never stay there again and I’ll make sure to tell everyone I know about my experience.
Mediocre
2,0
Pros: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Cons: I drove a hour away to get there only to be told I was never booked when I received a confirmation number . I'll never book with this site again !!!!!!!
Excellent
10,0
Pros: Confortable accomodations
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
8,5
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,8
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
8,8
Excellent
9,4
Okay
4,5
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
8,6
Excellent
8,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Pros: Ii liked Royal Sonesta's central location, sense of history, in house restaurants and jazz club. The beds, linen and towels were luxurious.
Cons: The hotel is showing some signs of age. Light to right of bed did not work. All the elevator buttons would not light up. Small things.
Excellent
8,0
Pros: The salt water pool was nice.
Cons: I really wanted a balcony room and they didn't even asked me if I want one. The water didn't even get hot shower
Okay
4,2
Pros: Location & parking
Cons: Quality, condition & service not up to par with reputation and cost. Not family oriented. Very old rooms. Certainly not a luxury property.
Excellent
9,1
Pros: Great location. Close to restaurants and nightlife. Fabulous Staff. Try Restaurant R'evolution, it was a fabulous experience.
Cons: Currently the hotel is renovating. Our room was near the construction area, so it made the visit less than optimal and not our normal Sonesta experience. I look forward to a future visit once the renovations are completed.
Excellent
10,0
Pros: location, value and decor
Cons: breakfast was overpriced
Okay
4,5
Pros: The lobby area was nice and the bellman were very helpful and friendly.
Cons: The room was lacking basic items like bath towels, coffee cups. We were “upgraded” to a suite which had a queen spring with a twin mattress with the springs sticking out so we were unable to use this for our kids but still had to pay the upgrade price. Therefore the “upgrade” did not provide us with any additional sleeping space. The room door key did not work because they had to charge the lock. The concierge desk was impossible to reach to get towels, sheets, ect. It would just ring and go to voicemail. We tried to order food from the in house restaurant and they directed us to their in room menu which did not exist. Our room was two levels with an exit door on each level. I asked if they could deliver our sheets to the second level because we may not hear the knock on the first level and they said they were unable to go to the second level, even though this is a normal hotel floor with a normal hallway door entry so I was confused by this. Many of these issues are likely because they are short staffed with COVID-19 and hopefully will be improved.
Excellent
10,0
Pros: right on bourbon street, a little noisy at night....but hey, what fo you expect if youre looking for a hotel ON bourbon street?? beautifully decorated lobby for christmas and extremely friendly staff
Excellent
10,0
Pros: Everything but mostly location
Cons: N/A
Excellent
9,0
Pros: Decor, hotel pool , downstairs bar
Cons: Elevators but they're putting new ones in
Good
7,3
Pros: location
Cons: $40 per night parking fee
Good
6,0
Cons: Parking $45 too high. Noise and construction would have pick other hotel if known.
Excellent
9,4
Pros: Staff. Comfort. Location. Jazz lounge.
Cons: Pricing is very high during Mardi Gras weeks. Jazz lounge closed at 10pm
Excellent
9,4
Pros: Very nice hotel. Prices reflect hotels location. Service was excellent. Please note that during our stay that there was construction, both road and building, being done right in front of the hotel. That made it difficult traveling the one way streets to get to the hotels parking garage. Choose your dates carefully if you select this hotel.
Located in Central Business District, this romantic hotel is within a 5-minute walk of Spanish Plaza, Canal Street, and Audubon Aquarium of the Americas. Harrah's New Orleans Casino and Julia Street Cruise Terminal are also within 10 minutes. New Orleans Union Passenger Terminal is 23 minutes by foot.
Overall 8,2 Excellent
Based on 1 902 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Excellent
9,7
Pros: Riverside Pool
Mediocre
2,0
Pros: Nothing
Cons: Everything.
Excellent
9,4
Pros: The food at Draggo’s was outstanding
Cons: Nothing
Excellent
10,0
Excellent
8,2
Good
7,7
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Pros: Clean
Cons: We were not able to check in until eleven that nite
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
10,0
Good
7,4
Excellent
10,0
Good
6,2
Excellent
10,0
Good
6,0
The front desk staff needs to provide better service.
Excellent
9,0
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
5,7
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Mediocre
3,4
Excellent
9,1
Excellent
10,0
Excellent
8,0
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
8,0
Located in Lower Garden District, this hotel is within a 10-minute walk of Magazine Street and Lafayette Cemetery. National World War II Museum and Ernest N. Morial Convention Center are also within 2 miles (3 km). New Orleans Union Passenger Terminal is 24 minutes by foot.
Overall 8,2 Excellent
Based on 509 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Everything except the little water pressure in our bathroom sink.
Cons: Little water pressure in lavatory
Excellent
8,0
Cons: No pool
Excellent
9,4
Excellent
9,7
Excellent
10,0
Excellent
10,0
Good
6,8
Excellent
8,2
Okay
5,1
Excellent
10,0
Excellent
9,7
Excellent
8,5
Pros: loved the convenience to everything in the garden district and magazine street
Cons: our room and bathroom was clean and well made, however, the carpet had not been vaccumed-only on the left side of the bed and was still not vaccumed during our 3 night stay-even after requesting maid service-I just put down towels-carpet had grass and debris and king size bed had very worn spots were people had slept that had worn mattress down-Oh, there seemed to be only 2 tiny elevators that hardly fit you and your luggage-and housekeeping had to use same elevator-very inconvenient for them and guests.
Located in Lower Garden District, this bed & breakfast is within a 10-minute walk of Magazine Street and National World War II Museum. Ernest N. Morial Convention Center and Mardi Gras World are also within 1 mile (2 km). New Orleans Union Passenger Terminal is 16 minutes by foot.
Overall 9,4 Excellent
Based on 7 reviews
All
- All
- Young couples
Excellent
8,8
Excellent
10,0
Excellent
10,0
Pros: My husband and I stayed at Creole Garden B&B for a weekend getaway. I immediately fell in love with the charming atmosphere. Even though we arrived late Joe was gracious enough to welcome us and show us around. The ladies working there are so intriguing and everyone was very friendly. I expected the traditional continental breakfast, but instead it was something I would have received from my grandmother as a child (Real eggs no powder, pancakes, ham, grits, toast, etc)! The location was conveniently located a block away from the trolley and an array of restaurants. This will be my top choice from now on when staying in New Orleans.
Excellent
10,0
Pros: Incredible home cooked breakfast! Lovely room with character. Staff that feel like family The courtyard and spaces to just hang out are beautiful and inviting Love the location-we could walk or take the Trolley to so many popular destinations This is where we stay when in NO!
Excellent
10,0
Pros: Everything was great- friendly staff, convenient location, free parking, hot breakfast, and pet friendly.
Cons: The only thing i wold really request would be a fridge in the bedroom and a rug or carpet on the wooden stairs in the upper corner of the building. During a rainy morning, I slipped down several steps on the way to breakfast.
Located in Central Business District, this hotel is within a 10-minute walk of Julia Street Cruise Terminal, National World War II Museum and Harrah's New Orleans Casino. Ernest N. Morial Convention Center and Canal Street are also within 10 minutes. New Orleans Union Passenger Terminal is 16 minutes by foot.
Overall 7,9 Good
Based on 588 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5,1
Good
6,0
Excellent
10,0
Excellent
9,1
Excellent
8,5
Excellent
8,3
Good
7,3
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
10,0
Pros: We chose this hotel due to its proximity to the French Quarter and reasonable rates. It didn't disappoint. We enjoyed our stay and service.
Cons: There were a few service issues that could be addressed: faucet for sink was backwards. Shower pressure could not be adjusted. Closet door was very sticky and required much effort to open and close.
Excellent
8,5
Cons: Very clean, smaller room but good for family of 3
Excellent
8,0
Pros: We stayed here this past Sunday (March 2) just for one night. The rooms themselves were great - nice and clean with comfortable beds. They had fridges in the rooms which was great and a very nice pool/spa.
Cons: The customer service was awful. When we arrived (about 10 AM) we could not even park at the hotel and the valet was extremely rude. Two people were in the process of getting their cars back so I asked if we could take their spots (there was no one else around the hotel lobby or valet area). The valet told me no and that it would be 2 hours before I could park. I asked what I was supposed to do with my car and he rudely replied that he didn't know and that check in was at three. I continued to ask why I couldn't take the new spots for the people leaving and he replied "Check in is at 3 PM, is that fair?". Once again in a very rude tone. I did not appreciate how I was being treated as a customer. I realize this is a busy time for New Orleans, but I felt that I didn't deserve his short temper or rude behavior. I still don't understand why we couldn't park where the cars were being moved from.
Excellent
8,2
Pros: Everything was wonderful
Cons: The price for parking . It was outrageous 28 dollars for one night or park on some side street blocks away. You kinda got us on that one.
Good
6,8
Pros: Room and facilities were good.
Cons: There was a club or rave party across the street that went into the late hours and it was very loud. A vibrating window in the room made an intolerable noise. It was not a good stay.
Located in French Quarter, this hotel is steps away from Canal Street, Bourbon Street and Royal Street. Decatur Street and Saenger Theatre are also within 5 minutes. New Orleans Union Passenger Terminal is 19 minutes by foot.
Overall 7,6 Good
Based on 2 934 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Cons: Only problem I had, and reason for 4 instead of 5 stars was the Wi-Fi was not free. Otherwise, great place
Good
6,5
Cons: The bullshit with the parking!! And why do you charge $19 for wifi? I didn't pay it, but I'm sure some idiots do!
Good
7,4
Cons: Size of bathroom & cleanliness of the tub
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
8,8
Good
7,4
Okay
5,4
Excellent
10,0
Mediocre
2,0
Pros: Nothing
Cons: Everything
Excellent
10,0
Pros: Gorgeous, clean, affordable
Cons: Nothing
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Good
6,2
Good
6,8
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,5
Excellent
9,4
Good
7,7
Excellent
8,0
Okay
5,7
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
8,0
Good
6,2
Excellent
10,0
Okay
5,4
Okay
5,7
Excellent
9,7
Excellent
10,0
Good
6,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,1
Excellent
10,0
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- Canal Street
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- Le Petit Theatre Du Vieux Carre
- New Orleans Station
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- Ogden Museum of Southern Art
- Old Ursuline Convent
- Louisiana Children's Museum
- Musee Conti Wax Museum
- The Shops at JAX Brewery
- The National WWII Museum
- Veterans Affairs Medical Center
- French Market
- Contemporary Arts Center
- Audubon Aquarium of the Americas
- Beauregard-Keyes House