Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
8,1
Very good
based on 2957 reviews
2 957 reviews
Sat 15/11
-
Sun 16/11
1 room, 2 guests
Deals from
R1 861
/Cheapest rate per night
Room type
Provider
Nightly total
Traditional Room
R1 861
King room
R2 020
Standard Room
R2 211
82 more Sheraton New Orleans Hotel deals
82 more Sheraton New Orleans Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

8,1
Very good rating
Based on 2 957 verified guest reviews

Latest deals for Sheraton New Orleans Hotel

Sat 15/11
Sun 16/11
Double room
2 double beds
R2 307
nightly with fees
2 double beds
R2 308
nightly with fees
2 double beds
R2 313
nightly with fees
Standard Room
bed type unknown
R2 211
nightly with fees
bed type unknown
R2 362
nightly with fees
1 king bed
R2 627
nightly with fees
Traditional Room
1 king bed
R1 861
nightly with fees
1 king bed
R1 965
nightly with fees
1 king bed
R2 267
nightly with fees
Executive room
1 king bed
R4 878
nightly with fees
1 king bed
R9 386
nightly with fees
bed type unknown
R9 795
nightly with fees
King room
1 king bed
R2 020
nightly with fees
1 king bed
R2 268
nightly with fees
1 king bed
R2 345
nightly with fees
Deluxe room
bed type unknown
R2 483
nightly with fees
1 king bed
R2 554
nightly with fees
bed type unknown
R2 745
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Allergy-free room

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe

General

  • Window
  • Executive lounge access
  • Family rooms
  • Storage available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Parking and transportation

  • Parking
  • Private parking
  • EV charging station
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Things to do

  • Gift shop
  • Bicycle hire

Fitness

  • Fitness centre
  • Gym

Pool

  • Outdoor pool
  • Rooftop pool

Outdoor

  • Beach chairs

Reviews of Sheraton New Orleans Hotel

8,1
Very good
2957 verified ratings
Wonderful
1580
Very good
440
Good
276
Okay
166
Fair
196
Mediocre
95
Poor
204

Summary of reviews

Guests say
Guests appreciated the fantastic location and friendly staff, but many expressed dissatisfaction with the cleanliness and maintenance of the rooms. Issues with service, particularly at breakfast and check-in, were also noted, along with concerns about value for money, especially regarding parking fees and additional charges. Overall, while the hotel has its strengths, there are significant areas for improvement.
AI-generated from customer reviews
Location9.5 out of 10
Room Size8 out of 10
Service3 out of 10
Cleanliness2.5 out of 10
Value for Price2.5 out of 10
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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sept 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

August
April
R2 078
Cheapest month to stay with an average 23% drop in price.
Most expensive month to stay with an average 23% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Sheraton New Orleans Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and April.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0,2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18,6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108,4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

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3-star hotel
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3-star hotel
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Cheapest

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3-star hotel
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3-star hotel
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2-star hotel
26% cheaper
The Rubenstein Hotel
8.7 Excellent (176 reviews)0,15 kmBar/Lounge, Free Wi-Fi, Valet parkingR1 703+
3-star hotel
25% cheaper
Hotel Indigo New Orleans - French Quarter By IHG
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Most recommended

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4-star hotel
Hotel Monteleone9.2 Excellent (1 967 reviews)0,25 kmOutdoor pool, Fitness centre, RestaurantR3 058+
4-star hotel
JW Marriott New Orleans9 Excellent (618 reviews)0,1 kmOutdoor pool, Fitness centre, RestaurantR2 975+
Stunning Condo - Near Bourbon & Caesars Casino
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,0
0,2 km
New Orleans Louis Armstrong
18,6 km

Everything you need to know for your stay in New Orleans