Sheraton New Orleans Hotel

4 stars
8,2
Very good
based on 3167 reviews
3 167 reviews
500 Canal Street, New Orleans, LA 70130, United States
500 Canal Street, New Orleans, LA
+1 504 525 2500
Thu 24/9
-
Fri 25/9
2 guests, 1 room
Lobby
Lounge
Banquet hall
Banquet hall
Buffet
Building
Lobby
Buffet
Restaurant
Outdoor view
Lounge
Pool
Outdoor view
Living room
Bathroom
Lobby
Lobby
Lounge
Living room
Conference room
Other
Conference room
Living room
Lobby
Other
Lounge
Bedroom
Pool
Bedroom
Shop
Lobby
Restaurant
Conference room
Lounge
Bedroom
Buffet
Banquet hall
Conference room
Banquet hall
Outdoor view
Banquet hall
Conference room
Bedroom
Bathroom
Lobby
Conference room
Bathroom
Bedroom
Conference room
Conference room
Other
Bedroom
Other
Conference room
Restaurant
Conference room
Conference room
Bathroom
Conference room
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

8,2
Very good
3167 reviews

Latest deals for Sheraton New Orleans Hotel

Thu 24/9
-
Fri 25/9
Deals from
R1 748
•Cheapest rate per night
Compare prices for Traditional Room, Deluxe room and 58 more Sheraton New Orleans Hotel deals.
Traditional Room, 1 king bed
R1 748
nightly with fees
Deluxe room, 1 king bed
R4 283
nightly with fees
Double room, 2 double beds
R1 943
nightly with fees
Traditional Room, 1 king bed
R2 274
nightly with fees
King room, 1 king bed
R3 343
nightly with fees
King room, 1 king bed
R1 971
nightly with fees
Double room, 2 double beds
R2 373
nightly with fees
Deluxe room, bed type unknown
R2 373
nightly with fees
King room, 1 king bed
R1 975
nightly with fees
Double room, 1 twin bed
R2 615
nightly with fees
Traditional Room, 1 king bed
R2 698
nightly with fees
Double room, 2 double beds
R1 979
nightly with fees
King room, 1 king bed
R2 102
nightly with fees
Traditional Room, 1 king bed
R2 306
nightly with fees
Traditional Room, 1 king bed
R2 070
nightly with fees
Double room, 2 double beds
R2 141
nightly with fees
King room, 1 king bed
R2 190
nightly with fees
Double room, 2 double beds
R2 086
nightly with fees
King room, 1 king bed
R2 105
nightly with fees
Deluxe room, bed type unknown
R2 332
nightly with fees
Standard Room, bed type unknown
R2 103
nightly with fees
Traditional Room, 1 king bed
R2 122
nightly with fees
King room, bed type unknown
R2 298
nightly with fees
King room, bed type unknown
R2 156
nightly with fees
Deluxe room, 1 king bed
R2 735
nightly with fees
Executive room, 1 king bed
R9 658
nightly with fees
Traditional Room, 1 king bed
R2 220
nightly with fees
Deluxe room, 1 king bed
R2 373
nightly with fees
King room, bed type unknown
R5 433
nightly with fees
Double room, 2 double beds
R2 306
nightly with fees
King room, bed type unknown
R2 373
nightly with fees
Deluxe room, 2 double beds
R2 673
nightly with fees
Traditional Room, 1 king bed
R2 361
nightly with fees
King room, bed type unknown
R2 392
nightly with fees
Deluxe room, 1 king bed
R2 708
nightly with fees
Deluxe room, 2 double beds
R2 399
nightly with fees
Standard Room, 1 king bed
R2 966
nightly with fees
King room, 1 king bed
R5 368
nightly with fees
Deluxe room, 2 double beds
R2 451
nightly with fees
Double room, 2 double beds
R4 497
nightly with fees
King room, bed type unknown
R2 661
nightly with fees
Traditional Room, 1 king bed
R2 665
nightly with fees
King room, bed type unknown
R3 701
nightly with fees
Double room, bed type unknown
R3 961
nightly with fees
Deluxe room, bed type unknown
R6 424
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Reviews of Sheraton New Orleans Hotel

8,2
Very good
3167 verified ratings
Wonderful
1696
Very good
470
Good
282
Okay
175
Fair
210
Mediocre
101
Poor
231

Summary of reviews

Guests say
Most guests praised the hotel's excellent central location, making it convenient for exploring the city and accessing local attractions. However, many reviews highlighted significant issues with service, including unhelpful or unfriendly staff, long wait times, and poor communication. Cleanliness was another concern, with several guests noting outdated furnishings, dirty carpets, and lack of proper housekeeping. Many felt the hotel was overpriced for the quality and amenities provided, citing hidden fees and a lack of value for the price paid. Breakfast quality and service also received criticism, with guests finding it expensive and not up to expectations. Despite these negatives, a few guests appreciated the friendliness of some staff members and the overall comfort of the rooms.
AI-generated from customer reviews
Location10 out of 10
Breakfast2 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
Value for Price1 out of 10
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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sept 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

April
April
R2 851
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

Sheraton New Orleans Hotel

Which month has the cheapest rates at Sheraton New Orleans Hotel?

The cheapest month to stay at Sheraton New Orleans Hotel is August, with an average nightly rate of R2 475. The most expensive month is February at R6 449 per night.

What is the cheapest day to book Sheraton New Orleans Hotel?

The cheapest day to book Sheraton New Orleans Hotel is Saturday, with an average nightly rate of R2 569. The most expensive day is Sunday at R4 370 per night.

How far in advance should you book Sheraton New Orleans Hotel?

To get the best price at Sheraton New Orleans Hotel, book around 9 weeks in advance. This could save you approximately 22% compared to booking last minute.

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0,2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18,6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108,4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

Closest

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4-star hotel
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3-star hotel
8% cheaper
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8.6 Excellent (502 reviews)0,09 kmWi-Fi, Tea/coffee maker, Coffee machineR2 069+
4-star hotel
JW Marriott New Orleans8.9 Excellent (641 reviews)0,1 kmSnorkelling, Outdoor pool, Fitness centreR3 827+
3-star hotel
36% cheaperBest Western Plus St. Christopher Hotel7.6 Good (3 190 reviews)0,12 kmFitness centre, Restaurant, Bar/LoungeR1 434+

Cheapest

See cheapest stays in New Orleans
3-star hotel
43% cheaperLa Quinta Inn & Suites by Wyndham New Orleans Downtown7.4 Good (3 949 reviews)0,19 kmOutdoor pool, Fitness centre, Bar/LoungeR1 281+
3-star hotel
36% cheaperBest Western Plus St. Christopher Hotel7.6 Good (3 190 reviews)0,12 kmFitness centre, Restaurant, Bar/LoungeR1 434+
3-star hotel
34% cheaperLa Galerie French Quarter Hotel8 Excellent (2 244 reviews)0,12 kmFitness centre, Restaurant, Free Wi-FiR1 480+
3-star hotel
25% cheaper
Hotel Indigo New Orleans - French Quarter By IHG
8 Excellent (177 reviews)0,2 kmFitness centre, Restaurant, Bar/LoungeR1 694+

Most recommended

See most recommended stays in New Orleans
3-star hotel
The Monarch Hotel, Hq Collection New Orleans
10 Excellent (1 review)0,18 kmBar/Lounge, Room service, Free Wi-FiR2 801+
Sleek Historic Southern Hotel Suite 5 min to FQ
10 Excellent (2 reviews)0,23 kmWi-Fi, Tea/coffee maker, Coffee machineR5 179+
Rockstar Room at International House New Orleans!
9.5 Excellent (9 reviews)0,15 kmFitness centre, Coffee machineR2 331+
3-star hotel
3% cheaper
Wydham La Belle Maison
9.1 Excellent (161 reviews)0,14 kmOutdoor pool, Fitness centre, RestaurantR2 199+

Good to know

Distance to city centre

Nearest airport

Distance to airport

0,2 km
New Orleans Louis Armstrong
18,6 km

More options for your stay in New Orleans