Sheraton New Orleans Hotel

4 stars
500 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
+1 504 525 2500
8,1
Very good
based on 3126 reviews
3 126 reviews
Fri 26/6
-
Sat 27/6
2 guests, 1 room
Deals from
R1 759
/Cheapest rate per night
Room type
Provider
Nightly total
Traditional Room
R1 759
Double room
R2 218
King room
R2 311
76 more Sheraton New Orleans Hotel deals
76 more Sheraton New Orleans Hotel deals
Lobby
Lounge
Banquet hall
Banquet hall
Buffet
Building
Lobby
Buffet
Restaurant
Outdoor view
Lounge
Pool
Outdoor view
Living room
Bathroom
Lobby
Lobby
Lounge
Living room
Conference room
Other
Conference room
Living room
Other
Lounge
Bedroom
Bedroom
Shop
Lobby
Restaurant
Conference room
Lounge
Bedroom
Buffet
Banquet hall
Conference room
Banquet hall
Outdoor view
Banquet hall
Conference room
Bedroom
Bathroom
Lobby
Conference room
Bathroom
Bedroom
Conference room
Conference room
Other
Bedroom
Other
Conference room
Conference room
Conference room
Bathroom
Conference room
Living room
Conference room
Photos of Sheraton New Orleans Hotel
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

8,1
Very good rating
Based on 3 126 verified guest reviews

Latest deals for Sheraton New Orleans Hotel

Fri 26/6
-
Sat 27/6
King room
1 king bed
R2 311
nightly with fees
bed type unknown
R2 389
nightly with fees
1 king bed
R2 406
nightly with fees
Traditional Room
1 king bed
R1 759
nightly with fees
bed type unknown
R2 142
nightly with fees
1 king bed
R2 265
nightly with fees
Double room
1 king bed
R2 218
nightly with fees
2 double beds
R2 226
nightly with fees
1 king bed
R2 288
nightly with fees
Deluxe room
bed type unknown
R2 347
nightly with fees
bed type unknown
R2 595
nightly with fees
bed type unknown
R2 732
nightly with fees
Standard Room
bed type unknown
R2 362
nightly with fees
2 double beds
R2 495
nightly with fees
bed type unknown
R3 818
nightly with fees
Executive room
bed type unknown
R11 029
nightly with fees
1 king bed
R13 674
nightly with fees
1 king bed
R18 626
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Wi-Fi (surcharge)
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible parking
  • Allergy-free room

General

  • Window
  • Executive lounge access
  • Family rooms
  • Interconnected room(s) available
  • Storage available
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Toilet paper
  • Walk-in shower

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Pay-per-view channels
  • Radio
  • Shared lounge/TV area
  • TV

Health and safety

  • Daily housekeeping
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • Parking
  • EV charging station
  • Valet parking

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Bicycle hire
  • Shopping

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Fitness

  • Fitness centre
  • Gym

Pool

  • Outdoor pool
  • Rooftop pool

Outdoor

  • Beach chairs

Reviews of Sheraton New Orleans Hotel

8,1
Very good
3126 verified ratings
Wonderful
1662
Very good
469
Good
286
Okay
174
Fair
209
Mediocre
99
Poor
227

Summary of reviews

Guests say
Guests frequently praised the hotel's excellent location, which offers easy access to attractions and vibrant areas like the French Quarter and Bourbon Street. Many appreciated the friendly and helpful staff, as well as the comfortable beds and clean rooms. However, some guests experienced issues with service, including billing problems, slow check-in, and inattentive staff. Cleanliness and room maintenance were concerns for a few, with mentions of musty smells and outdated facilities. Parking was criticized for being expensive and inconvenient. Overall, the hotel is favored for its prime location and welcoming atmosphere, despite some service and maintenance drawbacks.
AI-generated from customer reviews
Location10 out of 10
Service1.5 out of 10
Sort by:Most recent

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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sept 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

High season

Average price (weeknight)

August
April
R2 417
Cheapest month to stay with an average 19% drop in price.
Most expensive month to stay with an average 19% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Sheraton New Orleans Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and April.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was R1 964, while the most expensive was R1 964.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0,2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18,6 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108,4 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

Nearby hotels and places to stay

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3-star hotel
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Cheapest

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3-star hotel
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3-star hotel
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2-star hotel
33% cheaper
The Rubenstein Hotel
8.8 Excellent (193 reviews)0,15 kmBar/Lounge, Free Wi-Fi, Valet parkingR1 443+
4-star hotel
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Most recommended

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3-star hotel
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Rockstar Room at International House New Orleans!
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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,0
0,2 km
New Orleans Louis Armstrong
18,6 km

Everything you need to know for your stay in New Orleans