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Sheraton New Orleans Hotel
4 stars

Sheraton New Orleans Hotel

500 Canal Street, New Orleans, LA 70130, United States
New Orleans, LA
See location+1 504 525 2500
From
R2 246
Cheapest

rate per night

8,1
Very good
based on 2849 reviews
2 849 reviews
Room type
Provider
Nightly total
King room
R2 246
Deluxe room
R2 325
Traditional Room
R2 421

Photos of Sheraton New Orleans Hotel

Overview

Rating

Located in New Orleans, Sheraton New Orleans Hotel provides 4-star accommodation, as well as an outdoor pool and a bowling alley. It is situated a brief walk from The Historic New Orleans Collection, Harrah's New Orleans and Jackson Square.

Hotel Sheraton New Orleans has been recently refurbished and offers an express check-in and check-out feature, a sun deck and 24-hour room service. Staff are available 24/7 and can help with booking tours and tickets. Also on offer for guests are a 24-hour business centre, a concierge and valet parking.

All rooms are air conditioned and equipped with a hair dryer. There are also honeymoon suites available.

Sheraton Hotel in New Orleans features a conveniently located on-site café. Alternatively, there are plenty of dining options close by. Guests can also unwind with a drink at Pelican bar.

Sheraton Hotel New Orleans is situated amongst the area's sightseeing attractions, including Bourbon Street, which is within walking distance. The Saenger Theatre is also within walking distance.

Rating
8,1
Very good
Based on 2 849 verified guest reviews

Latest deals for Sheraton New Orleans Hotel

Tue 6/5
Wed 7/5
Executive room
1 king bed
bed type unknown
1 king bed
Double room
bed type unknown
2 double beds
bed type unknown
Deluxe room
2 double beds
2 double beds
2 double beds
Standard Room
bed type unknown
1 king bed
bed type unknown
Traditional Room
1 king bed
1 king bed
2 double beds
King room
1 king bed
bed type unknown
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Sheraton New Orleans Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Tour desk
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Internet
  • Wi-Fi
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

Dining

  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)
  • Dining area
  • Dining table

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Hypoallergenic
  • Allergy-free room
  • No smoking

General

  • Window
  • Executive lounge access
  • Family rooms
  • Sofa
  • Telephone
  • Carpeted
  • City view
  • Storage available

Media and entertainment

  • Radio
  • Flat-screen TV
  • Shared lounge/TV area
  • Cable or satellite TV
  • Pay-per-view channels
  • TV

Bathroom

  • Hairdryer
  • Toilet paper
  • Bathrobe
  • Private bathroom
  • Walk-in shower

Parking and transportation

  • EV charging station
  • Parking
  • Valet parking
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Fold-up bed
  • Alarm clock
  • Sofa bed

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Cribs available
  • Kids meals
  • Kid-friendly buffet

Health and safety

  • Daily housekeeping
  • Safe

Pool

  • Rooftop pool
  • Outdoor pool

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Sheraton New Orleans Hotel

8.1
Very good
2849 verified ratings
Wonderful
1507
Very good
429
Good
276
Okay
164
Fair
191
Mediocre
94
Poor
188

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, being close to attractions and restaurants. However, many reviews highlighted significant issues with cleanliness, including mold and mildew smells in rooms, and inconsistent housekeeping services. Additionally, service at the front desk was often described as discourteous, affecting the overall experience.
AI-generated from customer reviews
Location10 out of 10
Service1.5 out of 10
Cleanliness1 out of 10
Sort by:Most recent

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All reviews

8.0
Very good
Anonymous, Jan 2024
The staff was really great.
8.0
Very good
Heather, Apr 2021
Pros (+) The room/bed/view were lovely.
Cons (-) For the price, it was ridiculous to not have complimentary wifi or breakfast options. Was placed in a handicap room which meant a very small, uncomfortable shower/sink set up. Again, not the experience I wanted for the price I was paying. Front desk was very slow to answer phone and seemed to be unsure of answers to simple question
6.8
Okay
Anonymous, Nov 2019
Pros (+) Location
Cons (-) The elevators are a disaster. Honestly this would cause me to pick a different hotel
9.4
Wonderful
Anonymous, Aug 2019
Pros (+) I liked the elevator system, how the staff got the homeless folks out of the lobby, and the quick professional staff when seeking attention.
Cons (-) I didn’t like how many folks were sitting on the front step blocking the doorway. Doormen should be pushing folks along. Then get benches out front for guests to sit instead of them blocking the doorway.
9.1
Wonderful
Anonymous, Jun 2019
Pros (+) Location was ideal. Staff were friendly.
9.4
Wonderful
Shakeidra, Apr 2019
Pros (+) Great location
Cons (-) Rooms could use some sprucing up
10
Wonderful
Anonymous, Mar 2019
Cons (-) They were replacing the hotel sign and I drug across out window for the entire stay. That was the only issue.
6.0
Okay
Dawn, Oct 2018
Cons (-) The room I got was right next to the elevators. Very noisy, you can hear everything that goes on.
10
Wonderful
Natika, Sept 2018
Pros (+) Loved the location for all sorts of entertainment and access to transport. Clean and airy rooms with a great view!
10
Wonderful
Ronnie, Jul 2018
Pros (+) Everthing
Cons (-) Nothing

Location

500 Canal Street, New Orleans, LA 70130

What's nearby

  • Place St. Charles261 m
  • Historic New Orleans Collection0.6 km
  • Saenger Theatre0.6 km
  • Jackson Square0.7 km
  • Bourbon Street0.8 km
  • Robert E. Lee Monument1.1 km
  • New Orleans Morial Convention Center1.2 km
  • Caesars Superdome1.3 km
  • New Orleans Mint1.4 km
  • French Market1.5 km
  • Frenchmen Street1.6 km
  • Mardi Gras World2 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Sheraton New Orleans Hotel

Low season

April

High season

October

Average price (weeknight)

R3 574
Cheapest month to stay with an average 44% drop in price.
Most expensive month to stay with an average 44% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Sheraton New Orleans Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Sheraton New Orleans Hotel

  • If you’re after a cheap room at Sheraton New Orleans Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and October.
  • The cheapest price a room at Sheraton New Orleans Hotel was booked for on KAYAK in the last 2 weeks was R3 574, while the most expensive was R3 574.
  • How long should you stay at Sheraton New Orleans Hotel? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Sheraton New Orleans Hotel

  • Where is Sheraton New Orleans Hotel located?

    Sheraton New Orleans Hotel is located at 500 Canal Street in Central Business District, 0,2 km from the centre of New Orleans. Place St. Charles is the closest landmark to Sheraton New Orleans Hotel.

  • When is check-in time and check-out time at Sheraton New Orleans Hotel?

    Check-in time is 16:00 and check-out time is 11:00 at Sheraton New Orleans Hotel.

  • How far is Sheraton New Orleans Hotel from the airport?

    Sheraton New Orleans Hotel is 18,2 km from New Orleans Louis Armstrong. Sheraton New Orleans Hotel is 108,6 km from Gulfport Biloxi Regional.

  • Does Sheraton New Orleans Hotel have a pool?

    Yes, Sheraton New Orleans Hotel has a pool on-site.

  • How does KAYAK find such great Sheraton New Orleans Hotel hotel deals?

    KAYAK scours the web for all room deals available at Sheraton New Orleans Hotel in New Orleans and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Sheraton New Orleans Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Sheraton New Orleans Hotel.

See more FAQs

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3-star hotel
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4-star hotel
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4-star hotel
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3-star hotel
7% cheaper
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Good to know

Value for money

7,8

Distance to city centre

0,2 km

Nearest airport

New Orleans Louis Armstrong

Distance to airport

18,6 km