Hotels near Louis Armstrong New Orleans Airport

Hotels near Louis Armstrong New Orleans Airport

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Louis Armstrong (MSY) - New Orleans, LA, United States
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Best hotels near Louis Armstrong New Orleans Airport

Service
9,5
Value
9,4
WiFi
8,0
Cleanliness
7,9
Wellness
7,8
Overall 8,6 Excellent
Based on 1 398 reviews
Service
9,5
Value
9,4
WiFi
8,0
Cleanliness
7,9
Wellness
7,8
Service
9,6
Value
9,5
Cleanliness
7,8
Room
7,3
Breakfast
7,3
Service
9,6
Value
9,1
Breakfast
7,5
Cleanliness
7,4
Location
7,3
Service
9,6
Cleanliness
8,0
Room
7,1
Service
9,6
Room
7,4
Comfort
6,6

Excellent 9,0
Pros: The staff was very friendly and accommodating. The breakfast was good and the rooms were clean.
Cons: The elevator was very hot.
Mediocre 3,0
Pros: Good breakfast
Cons: Room had overpowering odor of urine.
Excellent 10,0
Pros: Excellent, helpful staff. Excellent price for the quality. Absolutely recommended
Excellent 10,0
Pros: The beds very comfortable.Rooms were spacious.Breakfast was nice-eggs,bacon,cereal,pastries,waffles,yogurt,fruit and juices.The front desk clerks were awesome
Cons: We have no complaints
Excellent 10,0
Pros: I liked the jacuzzi, and other stuff.
Cons: No thing
Excellent 9,0
Pros: Staff was nice and energetic!
Cons: Parking not so good and the elevator is slow, but overall I enjoyed my stay
Mediocre 2,0
Pros: location
Cons: housekeeping, excessive use of lysol that made us ill
Poor 1,0
Cons: Something bite me on the neck.
Excellent 10,0
Pros: The manager was awesome!!
Cons: Parking
Excellent 10,0
Pros: The staff was knowledgeable
Cons: No
Excellent 9,0
Pros: Clean and well maintained, staff was very nice. Free breakfast which was ok, waffles, oatmeal, hard boiled eggs, yogurt, breads, bacon and eggs. Basic but fine. Nothing fancy, just a good, basic hotel.
Cons: No problems with our stay.
Excellent 10,0
Pros: Cleanliness, staff
Cons: N/a
Sleep Inn and Suites Metairie - Metairie
Rated no. 1
8,6
Excellent 8,6
Based on 1 398 reviews
Details
Reviews
R1 677

Location
9,3
Service
9,1
Value
8,6
Breakfast
8,3
Comfort
8,0
Overall 8,5 Excellent
Based on 1 158 reviews
Location
9,3
Service
9,1
Value
8,6
Breakfast
8,3
Comfort
8,0
Location
9,5
Service
9,2
Breakfast
8,5
Comfort
7,7
Room
7,0
Service
9,3
Location
9,0
Breakfast
8,2
Comfort
8,1
Room
7,9
Service
9,2
Comfort
8,3
Room
7,7
Cleanliness
7,0
Service
9,0
Breakfast
8,4
Comfort
8,3
Room
7,3
Cleanliness
6,6

Good 7,0
Pros: Comfy bed, clean room. Quiet place.
Cons: Breakfast was the same on a daily basis but ok overall. Treadmill was out of order but wasn't fixed for a full week.
Excellent 9,0
Cons: Airport shuttle did not start till 5am-used to be 24 hours.
Excellent 9,0
Pros: location to airport
Cons: pool and hot tub not heated
Okay 5,0
Pros: Price location comfort
Cons: Pool and hot tub were freezing cold.
Excellent 10,0
Pros: Location
Cons: Breakfast was not the greatest
Excellent 8,0
Pros: The room was great, bed was awesome, breakfast was good.
Cons: The only problem was the indoor pool was not heated and the hot tub was not working. I did not see where the pool was even mentioned that it was heated, this was just a wrong assumption on my part.
Excellent 9,0
Pros: Beautiful room. Plump mattress and pillows. Hot water and good water pressure for bathing. Breakfast food and breakfast set up were great.
Cons: Biggest problem we had was that we book hotels with hottubs and business centers for a reason, both were out of order. We asked the clerk about the hottub,as advertised,she stated it is just a whirlpool, No it is a broken hottub. She did not seem to care
Good 6,0
Pros: Location
Cons: Room had unpleasant smell probably due to overindulgence on the part of guest.
Poor 1,0
Cons: Everything
Excellent 9,0
Pros: Quick shuttle service, pleasant driver, close to airport.
Cons: Bathroom very small and kind of beat up, but serviceable for a one night stay.
Excellent 8,0
Pros: Proximity to airport and I-10 and various restaurants. It was quiet.
Cons: The refrigerator made a lot of noise, had three legs and sometimes froze everything in there; Exhaust fan sounded like a plane taking off and it didn't have a separate switch from the light.
Excellent 10,0
Pros: Comfort
Cons: That I was ill and had to leave and one night wasn't refunded to me .
Comfort Suites Airport - Kenner
Rated no. 2
8,5
Excellent 8,5
Based on 1 158 reviews
Details
Reviews
R1 707

Service
8,5
Cleanliness
8,4
Location
8,4
Vibe
8,3
Room
7,6
Overall 8,4 Excellent
Based on 982 reviews
Service
8,5
Cleanliness
8,4
Location
8,4
Vibe
8,3
Room
7,6
Service
8,6
Location
8,4
Room
6,6
Service
8,7
Location
8,6
Room
7,0

Excellent 9,0
Pros: Location
Mediocre 2,0
Pros: Clean and close to airport
Cons: I reserved a room with 2 beds. First room had only 1, back to desk, new room, sign with room numbers did not list the room ( was 466 and numbers went to 464) back down to desk, given info that room did exist around the corner from the elevator. Finally!
Excellent 9,2
Pros: Shuttle to the airport
Excellent 9,4
Pros: - The airport shuttle is 24/7 and runs on at the :00 and :30 mark from the hotel. - My hotel room had a very comfortable king-size bed. - The room was very clean and spacious - Free WiFi if you're a Hilton HHonors member, and you can upgrade it with a paid service, but that wasn't necessary for me; I have NEVER paid for WiFi at a Hilton. - Comfortable desk chair and a regular chair - Plugs and USB ports everywhere - I found them on each nightstand so you had access no matter which side of the bed you were on; there was another on the desk. Loved the ones by the bed. - The bathroom was clean and had room to move. - The staff at the time I arrived was very polite. - My shuttle driver was quite nice considering I left for the airport at 2:30 AM! - Decent range of TV channels.
Cons: - I wanted a salad for dinner as I had been eating pretty good for 11 days (4 days in NOLA and then a 7-day cruise). In the in-room menu, one was priced for $9.99. I called and told them I would walk down in about 5 minutes to pick it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service. I was still charged $15.00 so I guess regardless of how you get it, you get charged the full room service price. Had I not been so hungry I wouldn't have bothered. There IS an area on the first floor which contains snacks, soft drinks, beers, and what appeared to be sandwiches. Maybe I would have done better there. Lesson learned. - I'm not sure if they have this or not as I didn't see it mentioned on the TV programming guide, but I wish Hilton had what I've seen in the Marriott system - being able to watch your own streaming services in addition to the cable/satellite offered. You plug in your info, and on check out the info is deleted. I've used it at both Marriott and Springhill Suites with no issues; I'd love to see Hilton do this as well. (And if they do, it needs to be more widespread).
Poor 1,0
Pros: They charge for wifi, which hotel does that anymore? Electricity outage and not a generator for elevators, no coffee...staff could care less. All could have been better with a staff that carried a smile.
Excellent 10,0
Pros: Miss lala and Tiffany were great at helping us with all our needs . The security guard for morning shift was super supportive and understanding .
Cons: When we first got into our room a random stranger tried to unlock our room and get in . He had a blue hoodie on and it freaked me out .
Excellent 10,0
Pros: Location was great to airport at old one. Especially with a early flight.
Excellent 9,0
Pros: Location and personnel
Cons: Chargeable wifi service
Good 6,0
Pros: Hot water in the bathroom was not hot enough, first a few minutes was fine but gradually getting cold.
Excellent 9,0
Pros: Cleanliness
Cons: Hallways cold. Had to pay for parking.
Excellent 10,0
Pros: Located very close to the airport...we've spent the night several times before early flights! Very convenient and comfortable!
Poor 1,0
Cons: The smoke alarm in the room went off at 1 am 1:15 am and 2 am. After security came and said there was nothing they could do and the alarm went off again my husband disabled it himself. We had to leave at 4:30 am and what was supposed to be an easier night was a Disaster!
Hilton New Orleans Airport - Kenner
Rated no. 3
8,4
Excellent 8,4
Based on 982 reviews
Details
Reviews
R2 950

Service
9,1
Location
8,2
Food
7,4
Value
5,7
Room
5,6
Overall 8,1 Excellent
Based on 865 reviews
Service
9,1
Location
8,2
Food
7,4
Value
5,7
Room
5,6
Service
9,2
Location
8,2
Cleanliness
6,1
Room
4,9
Amenities
3,8
Service
9,0
Comfort
5,4
Room
5,3

Excellent 10,0
Pros: Very clean
Cons: No
Excellent 10,0
Pros: The staff was extremely nice!
Cons: The only issue I could find were that none of the vending machines accepted cash and most didn’t accept cards.
Excellent 10,0
Pros: Great location , friendly staff, very clean.
Excellent 9,0
Pros: The staff is what I liked best about the hotel. I interfaces with the front desk and maid or cleaning service and the attention on the 8th floor was excellent.
Cons: Nothing that can be corrected. Just an older hotel.
Good 6,0
Pros: The staff were very helpful
Cons: The room I stayed in the water in the tub was filling as I showered. The wires were hanging over the tub no cap on it.
Excellent 9,0
Pros: Beds comfy, great shower!
Cons: There was a strong smell of marijuana in the 5th floor hallway each evening that was bothersome.
Excellent 10,0
Pros: The location was perfect for the type of trip. Staff was friendly and welcoming. Room was clean and so comfortable.
Cons: Breakfast wasn't included.
Excellent 8,0
Pros: The shuttle to and from the airport was nice. The beds were clean and comfortable .
Cons: The bathtub was old and dated with pealing paint. Breakfast was not included and expensive.
Excellent 10,0
Pros: Ease of access. Decor very appealing and very friendly.
Mediocre 3,8
Pros: Location
Cons: Loud, walls are paper thin. Staff no knowledge
Excellent 8,0
Pros: The girl who checked us in was very sweet. It was quick and easy, I used booking.com. She offered us a free drink. The rooms were VERY clean the housekeeper who cleaned our room while we were there was great as well. The food at the hotel restaurant is spendy but so worth it! I've rarely had food that tastes so good, I didn't want to stop eating it. I've never been picky about beds, as long as they're clean, I'm good. But I will say, I believe the beds were comfortable and they we're also clean, which was all I was concerned about.
Cons: Our second day, I woke up to no power, but that was not the hotel's fault. So no blame there. It happens. Also, we planned on being out and about all day anyway so it really didn't affect our plans. I don't have any complaints about the hotel itself.
Excellent 9,0
Pros: Very clean, spacious room. The location was perfect for what we needed. Friendly and professional staff.
Cons: The beds in our room were on the firm side. I like something a little less firm. I won't blame the hotel for that.
DoubleTree by Hilton New Orleans Airport - Kenner
Rated no. 4
8,1
Excellent 8,1
Based on 865 reviews
Details
Reviews
R2 291

Location
8,7
Service
7,5
Room
7,0
Value
6,6
WiFi
6,3
Overall 7,8 Good
Based on 1 150 reviews
Location
8,7
Service
7,5
Room
7,0
Value
6,6
WiFi
6,3
Location
8,0
Service
7,6
Room
6,9
Value
6,5
Food
6,1
Location
9,1
Service
7,0
Value
6,4
Room
6,0
Food
5,6
Location
8,9
Service
7,7
Cleanliness
6,6
Room
6,0
Food
5,5
Service
7,5
Room
6,5
Cleanliness
6,3

Good 6,7
Pros: Very convenient to the New Orleans airport. Staff was knowledgeable and helpful
Cons: My room had a foul moldy odor which seemed to be coming from the HVAC system
Good 6,0
Pros: Idk
Cons: Not as nice or as clean as I expected for a Radisson
Excellent 10,0
Pros: Erika, front desk was exceptional in her personality , demeanor , appearance and guidance at check in . The front of the house is always the first impression and Radisson scored a
Mediocre 2,0
Pros: Location and shuttle driver (evening gentlemen)
Cons: Shuttle service, hotel personnel, cleanliness.
Okay 5,0
Pros: Close to airport, has shuttle
Cons: They were very unorganized. Fridgerator did not work. We waited for 3 hours to get a room
Good 6,0
Cons: No staff, airplane noise was extremely loud
Good 7,0
Pros: It was a good value. Our stay was pleasant.
Cons: The location is in a rough neighborhood. I didn't feel safe leaving my car in the parking lot. It could have been a little cleaner.
Excellent 10,0
Pros: The bartender and front desk staff were phenomenal. My flight had been cancelled (along with many other delays) and I just wanted a comfy bed and some food. I got to the bar just a minute too late to order dinner but the bartender did everything he could to make me happy! It was a small thing that made everything better.
Mediocre 2,0
Pros: Close to the Airport
Cons: Sheets are like tissue, check it was rude no where to get food.
Okay 5,0
Pros: Proximity to the airport. I actually thought it was a little closer but it wasn't bad.
Cons: I couldn't get a good flow of hot water, and what was coming out wasn't hot enough. The more you turned the hot water, the louder the pipes got. It was really ridiculous. Couldn't shower, too slow for bath, took a spit bath
Okay 4,0
Pros: The woman who picked us up was super friendly
Cons: I had called the day before and was told a shuttle would come to the airport every 30 min I wouldn't have to call them when we got there. We just missed one, an hour later there still wasn't another shuttle. Had to call hotel to send another. Bad show
Good 7,0
Pros: Price
Cons: Had to catch a flight in the afternoon. No late check-out unless you paid 50 bucks at that was just until 1 pm. So I just sat at the airport. Not cool!!
Radisson Hotel New Orleans Airport - Kenner
Rated no. 5
7,8
Good 7,8
Based on 1 150 reviews
Details
Reviews
R2 051

Service
9,0
Location
8,5
Breakfast
8,4
Value
6,3
Room
5,2
Overall 7,7 Good
Based on 818 reviews
Service
9,0
Location
8,5
Breakfast
8,4
Value
6,3
Room
5,2
Service
9,0
Location
8,3
Amenities
5,1
Cleanliness
5,0
Vibe
4,8
Service
9,1
Room
3,8
Service
9,1

Excellent 9,7
Pros: Clean comfortable room
Good 7,0
Pros: Friendly staff, great location, comfy beds, downstairs lobby and outdoor areas are very nice!
Cons: The room smelled sweaty and stale as if a group of men had been in the room for days with no air conditioning - I had to use the air freshener spray for my vehicle in attempts to rid the smell (it took quite a bit but it finally worked).
Good 6,0
Pros: The breakfast was nice. There were many varieties.
Cons: Due to technical problems, we had to wait for about an hour to check in.
Okay 4,2
Pros: Service was good.
Cons: Outdated, pricey, 12 minutes from airport...Just generally not what we expect from the Hilton chain.
Excellent 9,0
Pros: Proximity to the convention venue. Bible in the room.
Cons: The room was penetrated by too much noise from outside.
Excellent 9,0
Pros: The location is perfect for me,only for one night,good price ..
Cons: nothing
Excellent 10,0
Pros: Wonderful staff. Friendly professional knowledgeable xabout city
Cons: No
Excellent 9,0
Pros: Location. Close to everything
Cons: Housekeeping long strands of hair on bath towels.
Mediocre 3,0
Cons: Could not shut bathroom door light fixture out in entry fourth time staying with y'all will not be staying again
Excellent 10,0
Pros: Location & cleanliness
Cons: No
Excellent 10,0
Pros: Upon check in they told us they didn't have a confirmation/booking for us and did everything they could to get us in a room for the night. Great customer service.
Excellent 8,0
Pros: Staff was friendly, accommodating and helpful! Exceptional really.
Cons: Common areas dated and worn. Website showed a far nicer place than it was.
Hilton Garden Inn New Orleans Airport - Kenner
Rated no. 6
7,7
Good 7,7
Based on 818 reviews
Details
Reviews
R2 515

Location
8,9
Wellness
8,6
Service
7,1
Value
5,8
Breakfast
5,7
Overall 7,6 Good
Based on 1 669 reviews
Location
8,9
Wellness
8,6
Service
7,1
Value
5,8
Breakfast
5,7
Location
9,0
Service
7,3
Value
5,9
Breakfast
5,7
Food
4,6
Service
6,2
Room
4,8
Comfort
4,5
Amenities
3,3
Location
8,6
Service
7,3
Value
5,7
Room
5,0
Room
5,3

Okay 4,0
Pros: N/A
Cons: Very outdated
Mediocre 3,0
Pros: Large room
Cons: Run down, uncomfortable bed, bad shower, broken chairs, hallways blocked off with metal doors that looked like a prison. Paid parking when plenty of parking available all around the hotel (in other words not in a garage), unfriendly front desk
Excellent 10,0
Pros: My experience here was great, no complaints. I’m in New Orleans often, please send deals.
Cons: No microwave and refrigerator
Poor 1,0
Pros: i mean. there was a bed. and I got to sleep in it some.
Cons: got in at 11pm, check-in took 45 minutes. breakfast wasn't open early enough for me to eat before my flight. pretty disappointing.
Excellent 8,0
Pros: The bed was comfortable and the room was clean - recently remodeled
Mediocre 3,8
Pros: Close to airport
Cons: Staff was blah. Limited menu restaurant. No sidewalks. Unable to leave property without a car.
Poor 1,0
Pros: Money was charged to my card after front desk gave me free parking passes, even after we offered to pay CASH!! not once was i called or warned about it. I work at an IHG hotel so im familar with hospitality. The least they could've done was investigated before taking my money while i was on vacation. MONEY I STILL DIDNT GET BACK ! this hotel is just unprofessional period. IHG should be embarrassed. i called for management for an HOUR they didn’t answer i had to call over 15 times just to speak with someone & the issue was never resolved
Mediocre 3,3
Cons: It is very old, needs to be updated! Toilet had several rust stains, unknown stain on a towel,the bed was worn out!!! I expected a much better up to date place called the Crown Plaza!! I made this Res. In a hurry, I won’t do that again!! My back is still hurting from that bed!! I was charged over one hundred dollars!! I was not pleased at all! I drove from Birmingham,Al (5hours) to buy a vehicle, so the location wasn’t important to me, but a good night sleep was! I have use book it several times, I’m surprised book it list this place! Also, shower head leaked and sprayed water everywhere!
Excellent 10,0
Pros: Everything
Cons: Just in need of refrigerator s in room when u bring food or drinks back to your room.
Okay 5,0
Pros: Bed was really comfortable
Cons: Front desk clerk not very friendly. The tub had a hair in it. The desk and night table had water marks from a glass that I was able to wipe off but housekeeping did not. No refrigerator in room
Okay 5,0
Pros: Close to airport and shuttle runs every 30 mins but a long way from NO itself.
Cons: Had someone walk into our room when we were already in bed, room had been reassigned to other person. Their booking/room allocation system needs serious review as this also happened to the couple in front of us when we were checking in.
Mediocre 3,0
Pros: The bathroom outside room was nice
Cons: No microwave or ice box for room is ridiculous
Crowne Plaza New Orleans-Airport - Kenner
Rated no. 7
7,6
Good 7,6
Based on 1 669 reviews
Details
Reviews
R2 156

Location
9,0
Bar
8,9
Service
8,3
Pool
8,1
WiFi
5,8
Overall 7,5 Good
Based on 3 712 reviews
Location
9,0
Bar
8,9
Service
8,3
Pool
8,1
WiFi
5,8
Bar
8,9
Location
8,9
Service
8,5
Pool
8,3
Breakfast
5,3
Service
8,8
Location
8,6
Breakfast
5,4
Room
5,1
Comfort
4,6
Location
9,2
Service
8,5
Breakfast
6,0
Room
4,9
Vibe
4,4
Location
8,7
Service
8,3
Breakfast
5,0
Room
4,5
Cleanliness
4,2

Good 6,0
Pros: The proximity to airport
Cons: The a/c system was extremely loud busing difficulty in getting sleep
Poor 1,0
Cons: Roaches. Disgusting German roaches with eggs on board and it was putrid. Mama roaches with eggs ready to lay in my things. Travelling is exhausting and sterilizing my things because of roaches is beyond exhausting
Poor 1,0
Pros: No
Cons: Roaches. Disgusting German roaches with eggs on board and it was putrid. Mama roaches with eggs ready to lay in my things. Travelling is exhausting and sterilizing my things because of roaches is beyond exhausting
Poor 1,0
Pros: Nothing
Cons: Awful carpet smell, careless receptionist, defective toilet flushing, difficult finding the parking area.
Okay 5,0
Pros: It was convenient to the airport and there was coffee and a few breakfast items out even when we left at 5 am
Cons: Our room was not clean, the bathroom in particular. There was what looked like a small blood spatter on the ceiling,walls dirty,behind the toilet was nasty with some kind of droppings, obviously had not been cleaned in a while. The floor was grimy.
Good 6,0
Pros: Friendly staff
Cons: A little too dated
Good 7,0
Pros: It was clean,looked nice, I did wonder was the bathroom fan working,
Cons: No it was pretty good, we did expect a real breakfast, eggs, sausage, bacon etc.
Okay 4,0
Pros: location free shuttle to airport
Cons: room was dirty and bathtub was a mess peeling paint in bathtub no drainage when taking a shower, toilet took forever to flush. Walls were peeling paint also.
Excellent 10,0
Pros: The shuttle was convenient, check in super smooth and staff very friendly
Good 6,0
Pros: The proximity to the airport and the breakfast lady made my rating at least average. Both were terrific!
Cons: There was one evening shift desk clerk with the burgundy hair who was completely rude and inappropriately texting at the desk the entire time and everytime I walked through the lobby.
Excellent 8,0
Pros: Which that has more option for the breakfast
Cons: Everything was good
Okay 4,0
Pros: Breakfast included
Cons: The stopped up drain when I showered. I think it must have had large amounts of hair in it. I don't know why the cleaning staff didn't notice the extremely slow drain. My long hot shower turned into a small flood.
La Quinta Inn & Suites by Wyndham New Orleans Airport - Kenner
Rated no. 8
7,5
Good 7,5
Based on 3 712 reviews
Details
Reviews
R1 662

Location
8,1
Service
6,7
Value
6,2
Comfort
4,6
Amenities
4,4
Overall 7,0 Good
Based on 2 586 reviews
Location
8,1
Service
6,7
Value
6,2
Comfort
4,6
Amenities
4,4
Location
8,0
Service
6,9
Vibe
4,6
Comfort
4,5
Amenities
4,5
Location
8,4
Service
7,8
Comfort
4,9
Amenities
4,6
Vibe
4,5
Location
7,7
Service
7,3
Comfort
5,3
Vibe
4,8
Amenities
4,3
Service
6,8
Value
6,6
Amenities
4,1
Food
3,5
Room
2,9

Good 6,0
Pros: They serve the same microwave breakfast buffet every 2 star has for free, but charge $10. I've stayed 3 times for location and airport shuttle. The staff are helpful.
Cons: Peeling ceiling, over priced bar drinks, overpriced food, bathroom not clean.
Excellent 10,0
Pros: The location was perfect. Easy access to everything. The staff was very friendly. The beds were comfortable. Beautiful Christmas decor.
Cons: The rooms were very outdated and cleanliness was not the best in the bathroom. Hair was left on the side of the toilet. The toilets were extremely low.
Good 7,0
Pros: The price was affordable. The free parking is a plus. The staff was friendly.
Cons: The rooms need a refrigerator and microwave.
Mediocre 3,0
Pros: Close to airport with a free shuttle
Cons: Hallways were damp with dehumidifiers plugged in ,ice machine was broken ,room door had to be slammed with force to close fully ,room carpet had a huge sticky spot on it ,bathroom outlets didn’t work and room needed a deep cleaning overall. Gros
Okay 4,0
Pros: The lobby was nice
Cons: The rooms were poorly kept, there were spider webs in the room, I didn’t get the room that I reserved, the rooms smelled like mold, we couldn’t find parking spots. We had to double part along the sides of the building
Excellent 10,0
Pros: The front desk clerk was very friendly and helpful. The room was clean, large and the bed was comfortable.
Good 7,0
Pros: Good location. Good Coffee. Comfortable bed.
Cons: Charge 10.95 for very basic breakfast. Room floor/carpet dirty and "sticky". Shower had no pressure, sink was stopped up. no body soap in bathroom, no place to set anything on sink or counter, no soap holder in shower.
Good 7,0
Pros: The hotel room was clean except for the carpet. The staff was friendly. The beds were comfortable.
Cons: The carpet had an unpleasant odor. I alerted the front desk upon checking in and someone came up with a bottle of airfreshner which quickly went away and the smell came back. I alerted the front desk again the next morning to ask that the carpet be shampooed and was told that it would be taken care of. When I returned to my room it smelled the same. I just asked for the airfreshner as continued to spray as needed.
Good 6,0
Pros: It was convenient to get to the airport.
Cons: The bathroom wall behind the toilet was covered with mold. The door to the room had issues, was apparently re-done somehow, appeared to have been damaged. Wouldn't open and close very well. The shuttle driver was less than professional.
Poor 1,0
Cons: Location
Good 7,0
Pros: Close to the airport and served its purpose of needing somewhere to stay before flying out the next morning
Cons: We stayed 3 years ago and the hotel was perfect. This time there was no water pressure in the shower, our first room the tv didn't work and toilet wouldn't flush.
Good 6,0
Pros: The lady who checked me in at the overnight hrs. Super nice and sweet.
Cons: is just a dirty smelly room and not well taken care hotel. My bathroom towel had a yellow large bugger.!
Wyndham Garden New Orleans Airport - Metairie
Rated no. 9
7,0
Good 7,0
Based on 2 586 reviews
Details
Reviews
R1 557

Location
9,2
Service
7,2
Comfort
3,7
Food
3,6
Room
3,5
Overall 6,9 Good
Based on 498 reviews
Location
9,2
Service
7,2
Comfort
3,7
Food
3,6
Room
3,5
Location
9,3
Comfort
3,4
Room
2,5
Cleanliness
2,1
Room
3,1
Room
3,4

Excellent 9,0
Pros: Staff was very helpful
Okay 5,8
Pros: The location was near the Pontartrain Center.
Cons: I had blood on my pillow. The room smelled like the carpet was very old.
Excellent 10,0
Pros: The staff was professional and very polite
Mediocre 3,0
Pros: Close to the airport
Cons: It had blood on the wall and dead roaches
Okay 5,0
Pros: Location near airport
Cons: We expected basic - but, clock was broken, light fixture had broken switch so had to plug into wall socket under desk; no spare toilet paper, partial roll in b/r; partially used shampoo jammed in the tub apparatus and had been there long enough to mold
Okay 5,0
Pros: Staff was friendly
Cons: All fixtures were broken and carpet horribly stained.
Okay 5,0
Pros: Proximity to the airport
Cons: The cleanliness of the room. The sheets were stained. The refrigerator was dirty on the outside.
Okay 4,0
Pros: Distance from airport - less than 5 minutes
Cons: I did not feel safe.
Mediocre 2,0
Pros: Location
Cons: The first room was musty so I got moved to a room the shower over head was broke big cock roaches
Excellent 10,0
Pros: Staff were very accommodating during an 8 hour power outage....
Okay 5,0
Pros: Nothing
Cons: The room was not up to par. Not what I'm accustomed to or expected. I didn't even use the room. Slept somewhere else.
Excellent 8,0
Pros: Staff
Cons: Room had old garbage under the counter
Extended Stay America - New Orleans - Airport - Kenner
Rated no. 10
6,9
Good 6,9
Based on 498 reviews
Details
Reviews
R1 467

Bar
10,0
Location
8,9
Service
8,2
WiFi
7,9
Breakfast
6,0
Overall 6,7 Good
Based on 1 403 reviews
Bar
10,0
Location
8,9
Service
8,2
WiFi
7,9
Breakfast
6,0
Value
9,1
Location
9,0
Service
8,3
Breakfast
5,8
Room
4,3
Location
9,2
Service
8,5
Breakfast
6,4
Room
4,1
Cleanliness
3,2
Service
7,7
Room
3,5
Cleanliness
3,5

Okay 5,0
Pros: The beds we’re very comfortable, and the cleanliness was very well done.
Cons: The room smelled very bad of animal urine, and the room was a lot smaller than expected.
Okay 4,0
Pros: Easy to book
Cons: Bad customer service. Also the breakfast had like 2 options and closed at 9? Too early. My room keys didnt work and had to get them reset everytime and the guy at the counter was rude and super slow
Good 6,0
Pros: Staff
Cons: Breakfast
Good 6,0
Pros: Location
Cons: All equipment are old
Good 6,0
Pros: Nice pool & excellent front desk person.... She wwsverynhelpful
Cons: It wasnt that clean in the bathroom but clean enough. The bed squeaked all night long. And what happened to LADIES FIRST???
Good 7,0
Pros: price, location to airport
Cons: hotel is dated and needs a refresh
Mediocre 2,9
Pros: The price was fair for the time of year.
Cons: They tried to charge my room before I got there and it popped up as fraud and locked my account and cancelled my room. Got it taken care of just to wake up to a flooded bathroom floor. Had the entire room smelling badly. When ask for some time of compensation I just got a bewildered looked. Won’t be going back to this one.
Good 7,5
Pros: Nice size and clean
Cons: No hot water.
Mediocre 2,0
Pros: The breakfast
Cons: Room smelt of dirty dog. Shower didn’t work.
Okay 5,0
Pros: Nothing front desk reception was very nuce
Cons: Housekeeping need to improve 100%
Poor 1,0
Cons: Very noisy
Excellent 8,0
Pros: the staff was wonderful and very helpful
Cons: everything was perfect
La Quinta Inn by Wyndham New Orleans Veterans / Metairie - Metairie
Rated no. 11
6,7
Good 6,7
Based on 1 403 reviews
Details
Reviews
R1 467

Location
8,3
Value
6,8
WiFi
6,1
Service
5,8
Room
4,8
Overall 6,4 Good
Based on 1 242 reviews
Location
8,3
Value
6,8
WiFi
6,1
Service
5,8
Room
4,8
Location
8,1
Value
6,3
Service
5,7
Room
4,0
Breakfast
3,8
Location
8,3
Value
6,2
Service
5,8
Room
4,3
Breakfast
3,9
Location
8,4
Comfort
4,9
Room
4,5
Breakfast
4,2
Room
3,9

Excellent 10,0
Pros: The staff was amazingly accommodating
Okay 4,0
Pros: Staff was friendly however it is the only motel I ever stayed in that they had to inspect your room before they reimbursed a 50.00 damage deposit but didn't do a thing about the mold on the bathroom ceiling.
Cons: Grounds were dirty with trash all over 3 of the 4 ice machines were not working. The breakfast was missing fruit, milk, oatmeal, sweet rolls and yogurt. Public bathroom in office area ran out of tolet paper.
Excellent 10,0
Pros: soft bed and pillows, I slept like a baby
Cons: no
Poor 1,0
Pros: The location
Cons: The place had some type of infestation,my wife was bitten and had to go to the hospital.I would never stay here again..
Excellent 10,0
Pros: Location
Cons: No
Excellent 10,0
Pros: Staff was amazing we were booked at another hotel and arrived at 8:30 am they told us we’d have to wait till at least 1pm. Super 8 was more than happy to accommodate us and our 2 service dogs
Mediocre 2,0
Pros: Location
Cons: The hotel is old and outdated. The towels are old the rugs are old and unclean. Some lights didnt work and the bed was falling apart. The pool in the pictures does not exist! Some of the pics are from the early 2000's when the hotel had a different owner!
Excellent 9,0
Pros: My receipt has a different amount than what my bank account was charged. It was the perfect place.
Mediocre 3,0
Pros: Saw what was there. Didn't bother to eat it. Coffee was okay.
Cons: This facility is not what I have experienced in the past stays at Super 8 motels. This facility is old and not updated. The room was not vacuumed as evidenced by debris on the carpet when we arrived and after our first night stay the same debris was on the carpet. Next trip I will look elsewhere.
Okay 5,0
Pros: It was easy to get to wherever we needed to go!
Cons: Manager was rude, wanted to charge multiple cards. We thought cruise parking was included, it was not. It was an additional $10/day, which is still cheaper than the port, but after paying Uber both ways it’s about the same cost as just parking at the port.
Mediocre 2,0
Pros: Front desk staff was welcoming
Cons: There were cigarette burns in the pillowcase in a non-smoking room, stains on most towels, smelled like smoke and pee, floor was sticky, window opens up to walkway so anyone can look in.
Good 7,0
Pros: The location was perfect and close to all the attractions. It was easy access to everything I had planned
Cons: The television signal wasn’t great and I couldn’t watch television when I was relaxing
Super 8 by Wyndham Metairie - Metairie
Rated no. 12
6,4
Good 6,4
Based on 1 242 reviews
Details
Reviews
R1 123

Location
8,9
WiFi
8,1
Service
7,5
Food
5,6
Breakfast
4,5
Overall 5,9 Okay
Based on 1 984 reviews
Location
8,9
WiFi
8,1
Service
7,5
Food
5,6
Breakfast
4,5
Location
9,4
Service
7,7
Breakfast
5,1
Room
3,1
Comfort
2,7
Location
8,9
Service
7,3
Breakfast
4,5
Cleanliness
3,0
Room
3,0
Location
9,0
Value
8,4
Service
8,0
Cleanliness
2,8
Room
2,6
Location
9,1
Value
8,0
Service
7,1
Room
3,2
Cleanliness
3,0

Poor 1,0
Pros: Only thing close to airport and rental car drop off
Cons: The whole room. The building. The smell of the room. It absolutely made us sick. We didn't know we were going to be stuck in a smoking room. I left all plugged up and with a migraine. Not cool for traveling
Excellent 8,0
Pros: I was happy for a smoking room. Hotels usually do not have them anymore.
Cons: No breakfasts are provided here, hotel room carpet could use a shampooing. I have an issue with an extra charge charged to my card I am trying to clear up.
Excellent 8,8
Pros: Looked very nice
Cons: The fact I paid for five nights but only got 4 nights I paid from the 5th to the 10 and the front desk said I need to pay more on the 9th to stay on my 10th day
Okay 5,4
Pros: Common areas, hallway, elevators and gym was filthy. The room and everything in it was way out dated. The staff and the free airport shuttle was the only positive in my stay at this hotel.
Okay 5,0
Pros: Good location with shittle. Pool
Cons: It seems very run down. Really pretty poor even for the price.
Mediocre 2,0
Pros: Not much
Cons: Dirty, everything is dirty. Luckily we only crashed there for the night but still had concerns about sleeping in that bed. Floor was dusty, sink/tub dirty with bad stains, closet/hangers dusty. Couldn't wait to get out of there. Never again. I just hope I didn't get any bedbugs.
Excellent 10,0
Pros: Easy access baby
Cons: Parking was very bad... Nowhere to park
Mediocre 3,0
Pros: Its location is good in regards to how close it is to the airport rental car companies.
Cons: The whole hotel is in need of repair. Our room was clean but in poor repair.
Mediocre 2,0
Pros: Nothing
Cons: Dirty
Good 7,0
Pros: Location.
Cons: Curtain was torn.
Okay 4,0
Pros: Staff (front desk and shuttle driver) was friendly and I love the location and easiness of getting to the airport.
Cons: Room was old dated and had a stale odor. Parking was horrible. Breakfast area was dirty and the hot water container had brown floating pieces in it.
Good 6,0
Pros: The location is right across the street from the airport. Also they have a free airport shuttle.
Cons: They charge a $50.00 deposit to your card and state it will be refunded in about 3 days. Anyone who uses a debit card would be out that money until they refund it.
Days Inn by Wyndham New Orleans Airport - Kenner
Rated no. 13
5,9
Okay 5,9
Based on 1 984 reviews
Details
Reviews
R1 363

Location
8,8
Breakfast
4,6
Service
4,2
Comfort
2,9
Vibe
2,6
Overall 5,6 Okay
Based on 815 reviews
Location
8,8
Breakfast
4,6
Service
4,2
Comfort
2,9
Vibe
2,6
Breakfast
4,1
Service
3,9
Comfort
2,6
Room
1,7
Amenities
1,7
Location
9,0
Service
3,8
Comfort
2,7
Room
2,6
Cleanliness
1,8
Room
1,6
Cleanliness
1,3

Excellent 8,0
Pros: Clean good value and lots of eating places within walking distance. Free breakfast is always a plus.
Poor 1,0
Pros: Absolutely nothing
Cons: I arrived at 2:30 and tried to check in. I was informed I cannot check in till three. When I went back to the counter at 3 PM to check in they told me I would have to wait because they’re switching shifts. Once I finally got assigned a room and giv
Poor 1,0
Pros: The staff was friendly.
Cons: I will never stay here again. From midnight until after 3:00 am there was a party or something going on with people screaming and fighting. 3 hours and noone intervened or quieted them. Felt unsafe.
Excellent 10,0
Pros: Had smoking rooms
Cons: Did not have bus to airport
Poor 1,0
Pros: Close to the airport. That's the only positive aspect of this entire place. Please don't waste your time or money at this hotel!
Cons: Staff is RUDE! Manager is completely UNPROFESSIONAL. The lobby was dirty. I can only imagine how bad the rooms must be! I wouldn't let a wild pack of dogs stay here.
Poor 1,0
Pros: Nothing
Cons: The quality of the room, the aged furniture, the smell when I walked in, the unattentiveness of the staff at the front desk,
Excellent 8,0
Pros: Nice people. Very clean.
Excellent 9,0
Cons: Bed was too hard
Excellent 10,0
Pros: The location and quiet environment are very favorable. Everything about the room was newly renovated and so clean. We had everything we needed necessity related right at hand.
Cons: The lack of a microwave oven in the room, even though there’s access to one in the lobby.
Good 6,0
Pros: I like that the hotel was 15 minutes from the city and in a good neighborhood. The hotel was effective for cost efficiency.
Cons: I hate when the electricity went pout the hotel did not have a generator. My friends and I had to take cold showers and couldn't return to our rooms until after 6pm.
Poor 1,0
Pros: Nothing, White stains on the bed skirting, holes in the couch and chair. I checked out within an hour after we took pictures of the room. It smelled of chemicals, Desk clerk told me they all smelled that way and refused to give me a receipt when I left.
Cons: I came in as a late arrival we checked in. I walked in to a smell of chemicals. I went to the front desk. I told him the room smelled like chemicals. He stated they just painted. They might have painted the walls but the ceiling had paint peeling. I asked
Poor 1,0
Pros: Nothing.
Cons: Extremely rude employees. Mold in the room. Extremely loud location due to planes.
Econo Lodge - Kenner
Rated no. 14
5,6
Okay 5,6
Based on 815 reviews
Details
Reviews

WiFi
8,6
Location
7,9
Value
6,2
Service
4,9
Comfort
2,5
Overall 4,2 Okay
Based on 504 reviews
WiFi
8,6
Location
7,9
Value
6,2
Service
4,9
Comfort
2,5
Service
5,0
Comfort
2,6
Room
2,4
Amenities
2,4
Cleanliness
1,4
Service
5,3
Comfort
3,1
Room
2,2
Cleanliness
1,3
Location
8,2
Room
2,3
Comfort
2,4
Room
2,2
Cleanliness
1,9

Poor 1,0
Pros: Absolutely nothing. The pictures posted with the hotel is not UPDATED!
Cons: Everything .. will never stay there again!
Good 7,0
Pros: Conveniently located
Poor 1,0
Pros: When checking in to hotel, the line was enormous. After waiting about 1 hour, we were all told that although we had valid reservations the hotel only had one room left to rent! There were no other hotels with vacancies in all of New Orleans!
Cons: Apparently they overbooked and need an upgrade on their booking program. We did not stay in New Orleans this Saturday night.
Good 7,5
Pros: The price
Cons: The location
Poor 1,0
Pros: Infested with roaches
Okay 5,0
Pros: The best parts of my stay are the convenient location and affordable weekly cost rate. I stay at many Intown Suites all over the country and the location and costs are the best attributes of my stay.
Cons: At the Metairie location, the reception staff needs a lot of work on their manners & professionalism. They need to be more friendly with the customers. They need in training in positive customer service and professionalism. They seem to be miserable and spread their misery to the customers. The staff is rude and unhappy and needs to be better trained at dealing with customers in a more professional manner. If the customers are not rude to the staff, then the staff should not be rude to the customers. I'm never rude to staff unless staff is rude to me. I'm always a pleasant positive person until someone is rude to me. I'm all about the golden rule "Treat others with the same kindness and you want for yourself". The staff need to think positive thoughts before they speak. When they come to work, they need to be positive, helpful, and professional. The staff need to leave their personal problems at home. It's not the customer's fault if they hate their life. *This problem of rude staff is a problem at ALL the Intown Suites locations that I stay at all over the country. It's a shame that the staff is rude because I really like the convenient location and affordable weekly cost rate at ALL the Intown Suites locations.
Poor 1,0
Cons: when I arrived to the hotel, despite having printed confirmation of the reservation and being within the check-in time, the receptionist told me standing by the door that they gave my room to someone else leaving me on the street. Rude and disrespectful.
Poor 1,0
Pros: Na
Cons: I had a reservation for this location and they rented all rooms. It didn't matter if you had a reservation
Poor 1,0
Pros: I didn’t like anything it was filthy and they wouldn’t give me my money back horrible stay. Stains on bed, carpet stunk and was dirty horrible.
Cons: Everything worst hotel ever!!!! Someone needs to do something.
Good 7,0
Pros: Cheap, great location
Cons: Dirty, the 1st room the toilet didn't work. Lots of outlets and lights that don't work. Slow inet....
Good 7,0
Pros: The staff was nice and the beds were so soft.
Cons: Noisy neighbors and the couch was tore up.
Poor 1,0
Pros: The breakfast was OK.
Cons: Looks like the place hasn't been rennovated since Hurricane Katrina 15 years ago. Roaches in the room, threadbare blankets on the bed, mold on the ceiling in the bathroom. Card keys for door rarely worked. One of two elevators out of service.
Intown Suites Metairie - Metairie
Rated no. 15
4,2
Okay 4,2
Based on 504 reviews
Details
Reviews
R1 048

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