|"lol it was truly a great stay"||(in 3 reviews)|
|"The staff was AMAZING!"||(in 32 reviews)|
|""Clean, quiet and close to the airport!""||(in 34 reviews)|
|"I detest moldy bathtubs!"||(in 1 review)|
|"The bed was uncomfortable"||(in 2 reviews)|
|"and you MUST pay to park"||(in 19 reviews)|
|staff was friendly||in 92 reviews|
|close to the airport||in 87 reviews|
|hotel room||in 83 reviews|
|room was dirty||in 82 reviews|
|convenient location||in 55 reviews|
|pay to park||in 48 reviews|
|parking is free||in 44 reviews|
|breakfast was great||in 31 reviews|
|across the street||in 19 reviews|
|restaurant was good||in 17 reviews|
|food was not good||in 13 reviews|
|tub stopper||in 12 reviews|
|room was clean||in 10 reviews|
|thing good||in 10 reviews|
|bathroom is small||in 8 reviews|
|early flight||in 7 reviews|
|bed was uncomfortable||in 6 reviews|
|bed was comfortable||in 5 reviews|
|new orleans||in 5 reviews|
|great for my stay||in 4 reviews|
|detest||in 3 reviews|
|dining options||in 3 reviews|
Room was very clean. Bed was comfortable. Staff were very professional and personable. Ate one meal at the restaurant with no complaints. Shuttle driver was very pleasant.
My flight was laid over due to weather so I had no idea where to stay - especially with covid - but I booked the Hilton and really liked that it felt “normal” There was a sticker on the door that essentially told me the room was sanitized & the bed was very comfortable!
Have Free water bottles in the room.
- The airport shuttle is 24/7 and runs on at the :00 and :30 mark from the hotel. - My hotel room had a very comfortable king-size bed. - The room was very clean and spacious - Free WiFi if you're a Hilton HHonors member, and you can upgrade it with a paid service, but that wasn't necessary for me; I have NEVER paid for WiFi at a Hilton. - Comfortable desk chair and a regular chair - Plugs and USB ports everywhere - I found them on each nightstand so you had access no matter which side of the bed you were on; there was another on the desk. Loved the ones by the bed. - The bathroom was clean and had room to move. - The staff at the time I arrived was very polite. - My shuttle driver was quite nice considering I left for the airport at 2:30 AM! - Decent range of TV channels.
- I wanted a salad for dinner as I had been eating pretty good for 11 days (4 days in NOLA and then a 7-day cruise). In the in-room menu, one was priced for $9.99. I called and told them I would walk down in about 5 minutes to pick it up, in order to avoid the room delivery charge, gratuity and whatever else is attached to the room service. I was still charged $15.00 so I guess regardless of how you get it, you get charged the full room service price. Had I not been so hungry I wouldn't have bothered. There IS an area on the first floor which contains snacks, soft drinks, beers, and what appeared to be sandwiches. Maybe I would have done better there. Lesson learned. - I'm not sure if they have this or not as I didn't see it mentioned on the TV programming guide, but I wish Hilton had what I've seen in the Marriott system - being able to watch your own streaming services in addition to the cable/satellite offered. You plug in your info, and on check out the info is deleted. I've used it at both Marriott and Springhill Suites with no issues; I'd love to see Hilton do this as well. (And if they do, it needs to be more widespread).
It is very disappointing when you call ahead, let them know you'll be really late, but they go ahead and audit their overnights so you can't check in for about 30 minutes in the middle of the night anyways--the *very* reason you called in the first place to confirm your stay.
Across the street from the airport. 24 hour shuttle. Southern hospitality. Super clean rooms. Comfortable bed.
Location is great
I always stay at this hotel when I have an early morning flight the next day. The check in staff are always very nice, as is the shuttle driver to the airport across the street. The hotel is getting a little worn, but they are working on renovations...
Time to refresh the rooms!
Overnight for early flight
This hotel is well located for those seeking close proximity to MSY. We had a 7 o'clock flight and the hotel shuttle took 5 minutes to get us to the airport departures for check in. The hotel is good quality, reliably Hilton.
The lighting in the lobby was cold harsh white fluorescent. Felt more like a Walmart. Please warm it up!
it was clean ...the staff very friendly ...easy to check in and out
we could hear a child next door after midnight when we were trying to sleep ...could use a little more water pressure
Great staff, great bar and restaurant. Clean room and very comfortable bed, lots of amenities except for the WiFi.
Had to pay for the WiFi. In this day and age that is ridiculous especially considering the cost per night. Also when in the bathroom you could easily hear the guests in the next room.
This hotel was great. I had an early morning flight, so having the shuttle service and being so close to the airport was great for me. The room was clean and the air conditioning was fabulous.
Nice and clean, simple hotel.
The hotel was relatively close to New Orleans French quarter. Not much amenities but good enough for a place to stay. Great value!
The elevators are awkwardly placed
Layover Hotel Stay
Convenient location to airport & shuttle service. Staff was friendly & accommodating at the front desk & restaurant even though it was late evening!
There is nothing typical about the Hilton New Orleans Airport hotel except its location. Adjacent to the Louis Armstrong International Airport, the Hilton New Orleans Airport hotel is "Beyond Business as Usual." As the premier full-service hotel in the airport area of Kenner, Louisiana, Hilton New Orleans Airport hotel features 317 newly renovated guest rooms and two hospitality suites. Our Kenner, Louisiana hotel also features 21,000 square feet of professionally equipped meeting space including a high-tech amphitheater, a 6,000 square foot, pillar-free Grand Ballroom and a self-service business center available on a 24-hour basis. The Hilton New Orleans Airport hotel offers the Hilton Breakfast Buffet in Cafe LaSalle and lunch and dinner options featuring many local dishes in the Second Line Sports Edition. Grab n Go, located in the hotel lobby, is available 24 hours daily with hot breakfast options, fresh salads, sandwiches, fruit and parfait cups, Starbucks coffee, beer and wine. This Hilton hotel is located just 14 miles west of the heart of New Orleans and offers complimentary airport shuttle service and extended stay parking. It is an ideal spot for interviews, board meetings, seminars and special events.
based on 411 reviews
Policies vary by room type and provider.
All reservations at Hilton New Orleans Airport – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Hilton New Orleans Airport is located at 901 Airline Drive, 2,2 km from the centre of Kenner. Morgan Park is the closest landmark to Hilton New Orleans Airport.
Check-in time is 15:00 and check-out time is 12:00 at Hilton New Orleans Airport.
No, Hilton New Orleans Airport does not offer free Wi-Fi.
No, Hilton New Orleans Airport does not offer free parking.
Yes, Hilton New Orleans Airport offers free airport shuttle service.
Hilton New Orleans Airport is 0,6 km from New Orleans Louis Armstrong. Hilton New Orleans Airport is 105 km from Baton Rouge Ryan.
Yes, Hilton New Orleans Airport is a pet-friendly hotel.
Yes, Hilton New Orleans Airport has a pool on-site.
Hilton New Orleans Airport has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.