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Washington hotels near Old Post Office Pavilion
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Best Washington hotels near Old Post Office Pavilion
Located in Downtown Washington D.C; this luxury hotel is within a 10-minute walk of Ford's Theater and National Archives. Washington Monument and CityCenterDC are also within 15 minutes. Federal Triangle Station is only a 2-minute walk and Center Station is 6 minutes.
Overall 9,6 Excellent
Based on 516 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Comfort and luxury in a historic building that's been updated to accommodate today's discerning business traveler. Helpful and friendly staff. The lobby bar also attracted recognizable federal officials and notable DC power brokers.
Cons: I got lost trying to find the elevator but that experience added to my sense of security (and awe) while staying the hotel.
Excellent
10,0
Pros: Everything about the hotel was first class. The staff at every level was amazing. A beautiful lobby and bar area. Will definitely be back again.
Located in Downtown Washington D.C; this luxury hotel is within a 10-minute walk of Ford's Theater, White House and National Museum of African American History and Culture. National Museum of American History and Washington Monument are also within 15 minutes. Federal Triangle Station is 8 minutes by foot and Center Station is 8 minutes.
Overall 9,3 Excellent
Based on 805 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
9,1
Okay
5,4
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Pros: Location is ideal for seeing the museums and monuments. Lobby and restaurant staff are warm and welcoming.
Cons: If you forget to tip housekeeping each morning, don't expect clean towels.
Excellent
9,4
Pros: Comfortable bed
Good
6,5
Pros: Nice lobby, courteous staff, comfortable bed.
Cons: Tiny gym, mold in the bathroom grout, room amenities were average, surprising amount of wear and tear in our room for a hotel in this category.
Excellent
8,2
Cons: Colonial parking provides valet parking at the Willard for $55 per night. They refused to tell me about any other options when there was another parking garage just behind the hotel. I won't return to the Willard until they lower their parking rates.
Excellent
10,0
Pros: Very clean, quiet and accommodating.
Excellent
9,4
Pros: Great staff. Great location. We really liked this place
Located in Dupont Circle, this romantic hotel is within a 15-minute walk of George Washington University Hospital, George Washington University and Dupont Circle. Kennedy Center and White House are also within 1 mile (2 km). Foggy Bottom Station is 8 minutes by foot and Dupont Circle Station is 13 minutes.
Overall 9,2 Excellent
Based on 908 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Good
6,8
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,1
Excellent
9,7
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Good
7,6
Excellent
9,7
Excellent
10,0
Excellent
9,3
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,8
Pros: Beautiful grounds and room was very nice. I loved being on the courtyard side and being able to open my doors to let in fresh air and to hear the birds was very nice. Conveniently located to Georgetown shops, restaurants and harbor.Only a few blocks to the Metro.
Cons: The internet was not very good and very difficult to use.I was locked out of my room while getting ice because my key wouldn't work. I had to go to the front desk and waited for quite a while to be escorted back to my room to verify who I was. Our last day the water was scalding hot and we couldn't get any cold water even the water in the toilet was steaming hot.
Okay
4,8
Cons: The staff was universally rude. Our room's toilet broke and flooded the bathroom. They "fixed" it, and then it happened again. Would not stay here again given all the other options in the immediate area.
Excellent
10,0
Pros: Several times during our stay, we found various staff members extremely helpful and always cheerful!
Cons: When we stay in $50 rooms in little Maine motels, the WiFi is free and as fast or faster than here! For $10-15, I expected much better.
Excellent
8,0
Pros: Bed and pillows were excellent. Room is well isolated sound wise.
Cons: Shower was much smaller than expected for a nice hotel. Doormen and valet service were inattentive and slow. Food and drinks the bar were hit or miss but overall slightly worse than might be expected.
Excellent
9,7
Pros: From the staff to the amenities, enjoyed the room, restaurant and proximity in DC.
Cons: WiFi in room should be free and food pricey.
Excellent
10,0
Good
6,8
Pros: - Location is good. - Staff is excellent. They took great care of us. - Many thanks for letting us use the gym showers after our athletic event, even though we had already checked out.
Cons: - Air conditioning so loud, it was similar to a Day's Inn. - Expensive parking. The parking fee increased 20% from the time I booked the room ($40/night) to the time I stayed ($48/night). Hotel should hold the parking rate for reservations locked in months prior to a rate increase.
Good
6,0
Pros: Decent room, nice lobby, comfortable bed
Cons: slow, to non-existent service in the lobby lounge, room wasnt ready until after 4PM. Rooms are smaller in size, and bathroom is not of the caliber of a 5 star hotel
Excellent
10,0
Pros: Extremely impressed by staff, facilities, comfort, cleanliness and overall level of quality.
Excellent
9,1
Pros: Overall hotel was in great condition and price was right.
Cons: Wireless charge of like $15 is ridiculous in this day and age.
Excellent
10,0
Pros: Loved the proximity to Georgetown. Ultra comfortable with their own apiary on the roof. Great products. Will purchase Rose 31 online!
Cons: Super high parking rates. UGH
Excellent
10,0
Pros: Near perfect stay
Cons: Everything very pricey, but not out of line with the area.
This family-friendly Washington hotel is located near the airport, within a 15-minute walk of White House, National Museum of African American History and Culture and Washington Monument. Capital One Arena and National Mall are also within 1 mi (2 km). McPherson Sq. Station is only a 3-minute walk and Farragut West Station is 7 minutes.
Overall 8,8 Excellent
Based on 1 132 reviews
All
- All
- Families with older children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Pros: Staff was very friendly and the room was clean, comfortable, and dark at night. At check in my wife asked about a refrigerator since she is pumping and the young lady had one sent to the room.
Cons: The refrigerator was broken. We were able to make due with ice from the hall.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: We experienced the sweetest women at the front desk, both named Anna. One even kindly gave us a room with a view at no additional charge since it was my boyfriends first time to DC. She recommended some great dinner spots which we loved. Also, the gentleman outside the next morning were so friendly, we chatted with them for a while before our Uber came. Kudos to everyone for welcoming us home after a long trip abroad. Made us feel so happy to be back.
Cons: Hair dryer could use an upgrade but was definitely sufficient to get the job done.
Okay
5,7
Pros: Location, excellent door men.
Cons: No premium channels. Broken toilet that was "fixed" twice but I had to fix it myself a couple times. No water pressure. House keeping only left us with 1 towel. View of a brick building 6ft from my window. Bar staff were disruptive and joking loudly with doormen while people waited at the bar.
Excellent
8,0
Pros: very comfortable bed and room
Cons: Most of the staff was excellent but one person was not friendly and didn't make effort to upgrade the room since the door of the room they gave me was broken. A second person immediately changed the room for the better.
Excellent
8,0
Pros: Bathroom was excellent, location was great.
Cons: Room service was very expensive, there was a $10 delivery fee, then 18% gratity automatically added, and when they deliver, then there’s another line for a tip the receipt. Also the air conditioning in the room was terrible. By day 3, I would say it finally got to 74 in the room, after being set to 65 the entire time.
Excellent
10,0
Pros: The people at the front desk, the concierges, the doormen, and the housekeeps were truly concerned about my comfort and seeing that I had the best possible time in Washington. Your concierges are extremely knowledgeable and took the time necessary to help me find stores and restaurants; making phone calls for me to get things done. My own family doesn't care for me that well!
Cons: Cannot think of anything. Oh, there is one little thing, the front door to my room, number 302, sticks. I meant to inform the front desk, but it was so insignificant compared to everything else, that I forgot.
Excellent
10,0
Pros: Location and cleanliness
Excellent
9,7
Pros: The staff was very friendly and helpful.
Cons: Miscommunication in the lounge regarding a wine selection, and subsequently being overcharged.
Excellent
8,5
Cons: No drinking water in the lobby. Beds not comfortable
Excellent
9,7
Pros: I liked everything. The room was modern, well appointed, with a comfortable bed, and spacious bath. The staff was as pleasant and helpful as any I have encountered in some time. The location is great! I ate in the restaurant once and I enjoyed my meal. I look forward to my next visit.
Cons: The closet space in the room I had was limited and would probably be tight for two people. This is a very small fault in an otherwise very pleasant stay.
Excellent
10,0
Pros: The staff and service was first-rate and the location made walking easy to the various monuments and museums. Also the train station was in easy walking distance.
Cons: I can honestly say that there was nothing bad about this trip...my wife and I had a wonderful time!
Located in Chinatown, this hotel is within a 5-minute walk of Smithsonian American Art Museum and CityCenterDC. Capital One Arena and Walter E. Washington Convention Center are also within 10 minutes. Gallery Place Chinatown Station is only a 3-minute walk and 7th St. Convention Center Station is 9 minutes.
Overall 8,7 Excellent
Based on 4 399 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,0
Excellent
10,0
Pros: The room is like staying with a friend and sleeping in their spare bedroom. The bed was super comfortable, bathroom was a perfect match to the size of the room. The roof top bar is a great place to catch views of the city day or night. The Crimson was a place to grab a quick bite to eat regardless of what meal it was.
Cons: The shower curtain gets a little friendly if you like your showers hot. Leaving the curtain open a few inches helped at the cost of having a damp floor mat.
Excellent
8,0
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
9,4
Good
7,1
Pros: Location and great staff
Cons: Beds not very comfy, funny small in hallways
Excellent
9,7
Pros: You have to pay for what you had but location location location
Excellent
9,7
Pros: I love pod hotels, this is my third one (been to both Pod NY). Rooms are "compact" but public areas are always so enjoyable. The coffee bar at Pod DC is really nice, as well as the penthouse lounge which offers comfy seating and beautiful late afternoon light ! Location is perfect for sight seeing, bus to Georgetown is 2 blocks away.
Excellent
9,7
Pros: Everything new and confortable bed. Good amenities.
Cons: For a couple is necessary more space, at least for dispose luggage.
Excellent
8,0
Pros: Convenient location, friendly staff, aesthetically pleasing
Cons: Loud air conditioning unit and street noise.
Excellent
10,0
Pros: Estaba súper limpio y bien ubicado
Cons: Me gustaría que tuviera estacionamiento
Okay
4,8
Cons: Housekeeper took away my belongings before my check-out and front desk staff didn't find them for me after I complained.
Excellent
10,0
Pros: The Pod DC was super cute, very well maintained, and obviously recently updated. The room was quite small (like being in a pod!) but you don’t spend much time there anyway, and everything was nicely appointed. The bed was comfortable and the pillows were too, the tv was huge and the bathroom was nicely designed. Definitely not specious, but it really didn’t bother me! I’d stay there again!
Located in Downtown Washington D.C; this hotel is within a 5-minute walk of CityCenterDC and Ford's Theater. White House and Walter E. Washington Convention Center are also within 15 minutes. Center Station is only a 4-minute walk and Gallery Place Chinatown Station is 7 minutes.
Overall 8,7 Excellent
Based on 2 148 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Good
7,1
Excellent
10,0
Excellent
9,1
Good
7,1
Excellent
10,0
Good
6,5
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
8,8
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,2
Okay
5,1
Pros: The checking was quick and easy and the staff friendly. We only saw the concierge once, so not much help there-we asked the taxi drivers when we had questions. The room was clean and when we asked for one extra towel to be left we got an entire stack of towels within 5 minutes. We also appreciated the vending machine & ice machine down the hallway.
Cons: Unfortunately our room was on the street side (I did ask for a room with a view) and even though we were on an upper floor, the street noise was much more than expected. Sirens and honking and back-up beeping kept us up most of the three nights we stayed. The bed was lumpy and uncomfortable as well. There were no lights on the desk and tv side of the room-only on the bed side. We found that odd as it was difficult to see while reading or writing at the desk. The bathroom was spacious, but I would have liked a "night" light or dimmer in the bathroom for at night.
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
8,8
Excellent
9,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
9,4
Pros: Metro attached to hotel Liked comfort and flexibility of restaurant and bar. Very accommodating to our family of 15 for dinner.
Cons: As an Ohio State Buckeye fan, there on the annual rival between OSU and Michigan, we wore our OSU gear and decided we liked the hotel bar nooks of chairs around TV. We were so disappointed the bar only plays music and the TV’s are muted. There were other guests also asking to hear the game. First staff said they can’t play the TV volume. Then they said they would try but there was no one in house that knew how to. We certainly would have spent the time at another establishment. I’m glad I wasn’t hearing impaired. No one on site even knew how to put on subtitles to follow the story. Didn’t expect that negative experience.
Good
6,5
Excellent
8,8
Excellent
10,0
Good
7,1
Excellent
10,0
Good
7,7
Good
7,1
Good
7,1
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,3
Located in Downtown Washington D.C; this historic hotel is within a 10-minute walk of CityCenterDC, Walter E. Washington Convention Center, and Washington D.C. Madame Tussauds. Capital One Arena and Smithsonian American Art Museum are also within 15 minutes. 7th St. Convention Center Station is 8 minutes by foot and Center Station is 9 minutes.
Overall 8,6 Excellent
Based on 522 reviews
All
- All
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,2
Mediocre
3,4
Pros: Location...Its a short walk from the Washington Mall.
Cons: They dont have an AC.They have a heater and if you tell them your room is too hot, they asked us to open a window They gave a loud fan which made noise than cool the room. The room is tiny.The flush in the restroom was inefficient. There is no option to park your own car.The valet service is mandatory and is an additional 45$ per night. No inhome laundry service. We walked in from the rain soaking wet and they said they didnt have a dryer in house.
Excellent
10,0
Pros: Convenient location to my meeting. Staff is very courteous and helpful.
Cons: Be sure to ask for a quiet room. The traffic on Mass. Ave. side can be heard even on the higher floors.
Excellent
9,6
Pros: A very business-like but friendly hotel. The staff were particularly helpful but not over the top. Boutique - but not small. Very convenient for the local convention centre without the overblown prices of the other "standard" business hotels. An excellent restaurant, conducive for business meetings. I will make this my regular stay for future annual conferences.
Excellent
9,1
Pros: Charming, comfortable, everything we needed, great location. The staff was very pleasant and accommodating. Will definitely be our first choice again if the price is right. Lovely room.
Cons: Would have enjoyed better towels, a hook in the bathroom and an extra blanket. The air conditioning was a bit difficult to adjust.
Excellent
10,0
Pros: The elegance and the staff
Cons: No complaints
Good
7,1
Pros: The hotel is within 4 blocks on the Mt Vernon/Convention Center Metro station. There's a CVS close by for forgotten items and it's on the way to the metro. There's a few places to grab a meal within a one block radius. The staff was very friendly and the room was clean. They have a business center with a printer for printing boarding passes or emails. The TV has a great selection of channels.
Cons: The toilet was really low, hard for tall people with bad knees. The bed could have been a little more comfortable. The A/C blows on the bed if you don't adjust the levers. There's not enough light by the mirror for makeup, they need to have a movable mirror that you can take to the desk. Only one of the bedside lamps worked. One of the elevators was down, so it sometimes took a long time to get to the room.
Excellent
9,7
Pros: The hotel and the staff. Both warm inviting and beautiful!
Excellent
10,0
Pros: Great location??
Cons: ?
Excellent
10,0
Pros: CLEAN ROOMS AND COMFY BEDS, GREAT LOCATION
Excellent
9,7
Pros: Pleasant helpful staff, superlative room, great location, overall would visit again
Excellent
9,1
Pros: Conveniently located in downtown DC, easy to walk to most sights, restaurants and entertainment venues. The food was good and the hotel interior was quiet.
Cons: My only complaint is that the windows really need to be replaced. The up/down casement windows tended to slide down from the top, which let in a draft. Also, they are single-pane, which allow every noise outside into the room, and I was on the 7th floor. Tuesday morning trash pick-up was especially vivid, and a construction project that was a block away sounded like it was next door.
Located in Downtown Washington D.C; this hotel is within a 15-minute walk of Lafayette Square, Walter E. Washington Convention Center and White House. CityCenterDC and Warner Theatre are also within 15 minutes. McPherson Sq. Station is 7 minutes by foot and 7th St. Convention Center Station is 10 minutes.
Overall 8,5 Excellent
Based on 3 518 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
5,4
Good
6,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
4,2
Excellent
9,7
Excellent
10,0
Pros: From the moment we stepped out of our rental car the hotel staff was friendly, courteous, and helpful. We had just come in to DC from two days of flying and driving and right away the hotel staff made us feel right at home. They carried our bags, helped us with transportation in DC by pointing us in the right direction, and even gave us apples on our way out for the day. We had never been to DC and have 2 small children and did all the sight seeing we could pack in for 2 days. The location of the hotel was great. One night the weather was great and we all enjoyed the walk through the city back and forth from the Washington Monument. It is quite the walk, so if you are not up for it we also took a cab and used Lyft in which every place only cost about 10.00 to get a ride to and from the hotel. I also feel compelled to mention that maybe it was the look on our faces when we stepped out of our car after the long traveling experince with 2 small kids, but whatever it was they upgraded our room to a balcony! I think her name was Elena that offered the upgrade, and it was very much appreciated!
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: I really enjoyed the value and comfort of this hotel while still having elegant charm.
Excellent
10,0
Pros: The staff was very freindly, bed's and pillows were very comfortable, breakfast was delicious. Grear location in our Nation's Capital.
Excellent
9,6
Pros: The attention to detail.
Cons: We left our towels hung up to save them, and conserve energy, and they were replaced anyway.
Good
6,0
Pros: The location
Cons: Even the website saying parking was included, i guess when you book a reservation trough expedia or another website parking is not included.... they ripped me off 40 bucks when the week before it was included... Shady
Excellent
10,0
Pros: I felt like I got good value for my money. The room was nice, the staff were friendly and the location is excellent.
Cons: The only thing I’d have liked to have seen that was missing was a laundry room of some kind.
Excellent
10,0
Pros: Everything from check-in to helpful advice from reception staff was excellent. Bed was comfortable, location convenient.
Good
7,7
Pros: Great location with convenient valet parking!
Cons: They did not provide any miniature toothpaste or mouthwash in the bathroom and there were no robes! Most hotels of this caliber do, so I was surprised. The TV remote frustrated my husband!
Good
6,2
Pros: I liked the location, the staff was very friendly, and the complimentary water.
Cons: We had issues with our air conditioning which we told the staff about but nothing was fixed and our room was muggy and damp.
Excellent
9,7
Pros: Rooms were very clean. Beds were comfortable. Very nice outdoor pool with plenty of lounge chairs, an outdoor bar and poolside table for eating. Parking at the hotel was perfect.
Cons: Bathroom was slightly small but very clean.
Good
6,0
Pros: Comfy bed, clean, good location.
Cons: Wireless Internet unusable. Even just casual surfing was painful. Don't even think about streaming video. Wired internet was plenty fast. Seems to be a wireless congestion issue. TV remote was VERY frustrating. Anything other than standing directly in front of the TV from about 3 feet away and the remote wouldn't work. The heater in my room did not work, just blew cold air. Rooms are tiny...don't seem like great value for the price. ($300/day average for one week's stay).
Excellent
10,0
Pros: Everything else. Got what I paid for with extras!!! WILL BE BACK!!!
Cons: Would be great if each room have a microwave
Good
7,1
Cons: We were upset at lack of complimentary breakfast.
Excellent
8,0
Pros: Clean, friendly, safe_ food was good
Excellent
9,7
Pros: We loved the lobby and how friendly everyone was. The cleaning ladies do a great job as well.
Cons: It was pretty inconvenient that our room didn't have a microwave. And having to pay for parking seemed absurd.
Excellent
9,3
Pros: Liked it all greay place comfortable good stay good staff
Cons: N/a
Excellent
9,7
Pros: Most friendly staff I've ever encountered at a hotel.
Excellent
10,0
Pros: The hotel staff was great and I liked that they had parking. The room was nice & location was great.
Cons: Everything about the hotel was great. One of the reasons I liked it was because it was smoke-free however, the room smelt of smoke the last night we stayed and even again in the early morning before we checked out. Not the hotels fault, was just disappointing.
Excellent
8,5
Pros: The staff at Washington plaza were very professional and friendly. We had checked in for 2 days (all paid) and having some emergency we checked out on the first day only to find out at the airport that we didn’t have to leave. I called the front desk and with no hassle they gave our room back. Thank you for a great service and friendly atmosphere.
Located in Capitol Hill, this eco-friendly hotel is within a 10-minute walk of National Japanese American Memorial, National Postal Museum and Union Station Shopping Center. United States Capitol and Library of Congress are also within 1 mi (2 km). Judiciary Square Station is 7 minutes by foot and Washington Union Station is 7 minutes.
Overall 8,5 Excellent
Based on 2 156 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6,2
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
8,2
Excellent
8,0
Excellent
9,4
Good
6,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Good
7,1
Pros: Clean And nice beds
Cons: Upon entering hotel the check in was poorly run I attempted to use the self check in terminal But it informed me after several pages and key strokes that it was not working So got in line at the personnel check in. I stood for 22 minutes as the two people working the counter dealt with 2 customers The staff would not make eye contact with those of us in line Poor customer service training The staff should always acknowledge those waiting with eye contact and a few words Such as " we will be with you as soon as we can thankuou for your patience" They did not get anyone to come help and deal with the issues of the two people that were wanting satisfaction over their bill or Parking fee Etc. Just a poor introduction to a nicely appointed hotel
Excellent
9,1
Excellent
8,2
Good
6,2
Excellent
10,0
Excellent
8,0
Okay
5,4
Pros: Location
Cons: Hidden charges. $58 a night to park. Nowhere did I see that when I booked the trip. $8 for a draft beer that should be $3, I get a call from security in the evening waking me up, stating that the policy is to call if the do not disturb sign is out. The do not disturb sign was out, I didn't want to be disturbed. Couldn't go back to sleep. I'm a small business owner, if I treated my customers that way, I would be out of business. I will never give that hotel a dime again.
Good
7,1
Cons: Handing me a sack of terrible food at my door is not room service.
Good
6,2
Pros: Very nice amenities and the shower was great!
Cons: I booked my stay two month prior for a King Bed for one night. When I got there, they said they were sold out of King Bed's and all they had were two doubles. Not the biggest deal, but what is the point of booking a King in advance if that is not what is available? Also, our room did have a musty smell to it when we first got it. After running the air for a bit, it went away.
Excellent
9,1
Pros: Quiet even though we were on lower floor and overlooked front of building. Great location.
Cons: Restaurant (breakfast) food just ok.
Excellent
8,2
Pros: Walking to distance to good lunch and dinner choices
Cons: Hotel lobby shop was typical "airport prices" for anything you'd want, making You feel like a fool if you didn't to walk across the street and buy a snack or coffee at 1/3 price.
Good
7,4
Pros: Overall clean and comfortable stay with friendly staff. Room was average. Close to capitol. Pool was clean.
Cons: Some areas close to the hotel didn't feel the safest for walking. Quickly figured out which direction was best to walk to avoid those areas. TV was broken (didn't complain while we were there because I only tried to watch the day we were packing to leave).
Good
7,7
Pros: The room was nice until we looked out the window and found we had a great view of the roof... (sarcasm)
Cons: Valet constantly begging for tips. Being from Vegas I tip almost excessively however if someone begs for it or nearly has his hand out the entire time it is not coming. It's called a gratuity for a reason. Then when delivering the vehicle no opening the trunk, and doesn't return the seat to where they found it or at least close. Not much effort in valet.
Excellent
10,0
Pros: We upgraded at check-in for an extra $50 which doubled the space. The location is excellent as it's walking distance to several sites. The fitness center is excellent and is included in the price of the room.
Cons: Lack of parking requires you to valet for $56 a day. If you are somebody that needs a great view you won't find it here.
Excellent
8,8
Pros: I requested an early check-in. I love that the hotel texted me about my room availability the morning of check-in. I texted them when I was a few minutes away and they informed me that the room was ready.
Cons: The bathroom wasn't fully clean upon check-in. I called the front desk and they quickly moved us to a new room.
Excellent
10,0
Pros: We could see the bottom floor of the capital from our room! We walked to the museums; the in-out valet parking worked great. Everyone was greatly.
Excellent
10,0
Pros: Spacious room, quiet, clean and well-appointed.
Excellent
10,0
Pros: Concierge service was amazing! Rooms were clean and well appointed.
Cons: Charge $48.00 per day to valet park your car.
Excellent
8,3
Pros: Good location.
Cons: No complimentary Wifi or cable TV
Excellent
8,8
Pros: good staff
Cons: Pool way too small,add a steam room
Excellent
9,1
Pros: Great hotel and reasonably priced. Amazing food. Great conference facilities. Comfy beds. Really only one issue (see below)
Cons: Strangely they never seemed to pick up the dirty dishes from room service except for once a day. The same dirty plates and half eaten food was sitting in the hallway outside of the rooms for more than 10 hours one day. Gross.
Excellent
8,8
Pros: Nice location with great staff.
Cons: Pool locker rooms out of date and in disrepair.
Excellent
9,1
Cons: The breakfast was very overpriced!!!
Good
7,4
Pros: The hotel was clean and close to the Union Station. Staff was friendly. Overall it's a nice hotel.
Cons: The restaurant was not appealing. Not many closeby restaurants or shops. No convenience stores nearby. Walmart is about 15 minute walk which is not far, but I'm not sure if it's safe to walk at night. There is a liquor store across the street, but it's not a convenience store so the items are limited. No refrigerator in the room.
Good
6,5
Pros: Close to Capitol and very convenient for my trip. Easy to check in with the self service screens. Taxis standing at entrance, so getting to other destinations was expedient, especially to the airport in the early morning.
Cons: Several bellmen standing out front when I arrived, but none greeted me as I exited the cab. Room had an odor, and bed was lumpy. Rates were high due to tourist season, so value was offset by 'not so goods'.
Okay
5,1
Pros: All staffs are super nice, excellent location and easy to find parking on the street
Cons: The room smells hearvy smoke
Good
7,1
Cons: Internet, parking, tv hdmi not working, deceiving "city view"
Excellent
10,0
Pros: The bed and location were the best part
Cons: I was pleased with all
Excellent
10,0
Pros: Location could not be better, rooms clean and spacious, incredibly friendly staff
Cons: No fridge/microwave
Excellent
9,1
Pros: Loved the lobby area, the staff was great. Great convenient location.
Cons: Air conditioning seemed to be not working so well. A small mini fridge is always a plus in any hotel.
Excellent
10,0
Pros: Clean sheets, very comfortable bedding, clean showers and floors. Great location with respect to the national mall. Gym is great. Would definitely recommend.
Cons: Nothing.
Excellent
10,0
Pros: Excellent Capitol Hill location. Comfortable base for young children on their first tour of the Capital.
Excellent
8,8
Pros: The staff was far above any expectation and the facility was very nice and comfortable. The staff made the experience better than any 5 star hotels I have been to.
Cons: The location was not good. I did not feel safe walking back to the hotel day or night. The hotel was surrounded by homeless.
Excellent
10,0
Pros: This was our second stay at this hotel. Very pleasant stay.
Cons: The only critical comment I can make is that the conditioner toiletry bottle was empty.
Okay
4,2
Pros: Location
Cons: Found a roach in the bed! Parking was very expensive.
Excellent
10,0
Pros: Location, the room was clean and quiet.
Cons: Nothing.
Located in Woodley Park, this hotel is 1 mi (1.5 km) from Smithsonian's National Zoo. Woodley Park-Zoo Station is only a 4-minute walk and Cleveland Park Station is 20 minutes.
Overall 8,5 Excellent
Based on 2 049 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Excellent
9,1
Pros: Staff was extremely friendly and helpful! Located close to underground Metro stop that made it very easy to get around.
Cons: I would suggest providing free in-room wifi for free to keep business travelers wanting to return for ease and amenity.
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,4
Excellent
8,8
Excellent
8,0
Excellent
9,1
Excellent
9,7
Excellent
10,0
Excellent
10,0
Good
7,1
Excellent
10,0
Excellent
9,7
Excellent
8,8
Excellent
9,7
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
8,2
Good
7,7
Excellent
10,0
Excellent
10,0
Pros: This is a gorgeous hotel. The entrance is very grand with beautiful chandeliers. The staff was attentive and polite. We checked in quickly and were given a large room with a balcony - even a spacious bathroom. The metro is very close if you're heading to the monuments or museums. Also the zoo is about a half mile up Conn. Ave. which was convenient. Adams Morgan is nearby and there are lots of great restaurants in between. You can't beat this location anywhere in D.C. I've stayed at the Omni in New Orleans, New York, and Richmond over the years. They are all an excellent choice.
Cons: Nothing.
Excellent
10,0
Excellent
8,5
Pros: I enjoy staying at the OMNI because it has the ambiance of a luxury hotel from a previous time. The decor is representative of bringing guests together in a more formal atmospehere. The concierge, valet, and service personnel dress in formal attire. Everyone is very very courteous and display a more service oriented approach. However, the atmosphere is not stuffy as al the staff is very courteous. Rooms are well appointed and up to date. You can easily get to the hotel via the metro and there are restaurants within walking distance. It is about one mile to walk to the zoo and there is the trail behind the hotel. The fitness center is also fine. The bar and restaurant in the hotel are a bit more pricey but food and service is good.
Cons: The location is a bit out of the way if you need to be in the city for mreetings and sometimes it is hard to get a taxi. Also, there is only one coffee shop, which is expensive, and there is no coffee in the rooms.
Okay
4,0
Pros: The gym was exceptional and housekeeping was nice for cleaning my two tee shirts for me the night before I had to leave free of charge.
Cons: Everyone else that wasn't at the gym or cleaned my t for free wasn't very nice. I always smile and say thank you and please it isn't even hard to be nice to me. Just polite would be enough but most the staff was pretty confrontational for no reason it was a torture b/c i don't like confrontation at all. It's doesn't seem that hard to me to simply answer to a question without a frown. Makes me feel very bad. Hated that really. And they made me wait like 20 mins at the restaurant and didn't take my order. All I did was ask to sit next to the garden (smiled said please and even thank you).
Excellent
8,5
Excellent
9,1
Excellent
10,0
Excellent
8,0
Excellent
8,5
Excellent
8,6
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,2
Good
6,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Good
6,2
Cons: My key didn't work as soon as I got there and I had to go back downstairs twice and then they had to send someone to program to key to the door. The style of the hotel is not modern at all its very old style which I didn't like.
Excellent
9,7
Pros: Close, convenient, nice.
Cons: Dirty towels in bathroom not cleaned up from previous guest Room service tray still outside/full of food when I arrived at hotel to check in Not very quiet, pretty early. Was in wing near rooms being used for convention and heard clatter of plates and furniture very early and very loudly.
Good
7,7
Good
6,0
Cons: A party on our floor was raging til 4am when it was finally ended due to police intervention despite many phone call to front desk beginning at 10pm. Got $50 off stay but should have been completely comped.
Good
6,0
Cons: The hotel is dated. The window air conditioner kept the room too cold and woke me up often
Excellent
10,0
Pros: Drinks on the veranda, dinner and breakfast at Robert's, comfy bed and bedding, attentive staff, classic building and grounds, proximity to Metro.
Located in Downtown Washington D.C; this luxury hotel is within a 5-minute walk of Lafayette Square and White House. National Theatre and CityCenterDC are also within 15 minutes. Farragut West Station is only a 4-minute walk and Farragut North Station is 6 minutes.
Overall 8,6 Excellent
Based on 76 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,4
Excellent
10,0
Excellent
10,0
Okay
4,2
Pros: Service was excellent
Cons: They changed me an extra 200 dollars when I checked into the hotel, despite prepaying on Kayak
Excellent
9,7
Pros: Location. Easy walk to many attractions as well as to my business destination.
Located in Downtown Washington D.C; this historic hotel is within a 10-minute walk of Lafayette Square, White House, and CityCenterDC. Walter E. Washington Convention Center and Warner Theatre are also within 15 minutes. McPherson Sq. Station is only a 2-minute walk and Center Station is 10 minutes.
Overall 8,4 Excellent
Based on 4 610 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,8
Pros: The hotel is a beautiful place with excellent finishes. Everything was in great condition and high quality.
Cons: The rooms were small, which in understandable given the location, but this was a double bed room so it seemed even smaller.
Excellent
10,0
Pros: The staff
Cons: Felt a bit hurried to finish our breakfast.
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Good
6,0
Pros: The actual hotel was clean and updated, the staff was friendly and helpful. Overall the actual stay was great. Nice little happy hour offered at the bar.
Cons: Valet parked my car for 1 night, and took it upon themselves to charge $50 to my credit card, plus a $17 convenience fee. No lot in the surrounding area exceeded $25 for overnight parking. I should have parked my own car. I feel that the hotel was nervy and rude to charge us double the going rate for parking - without notifying me. I felt taken advantage of, since we were already paying top dollar for a 1 night stay. The hotel was nice, but not that nice. I stay in DC all the time, but I may not return unless this problem is rectified.
Excellent
10,0
Excellent
8,2
Excellent
9,4
Excellent
10,0
Mediocre
3,1
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
8,0
Excellent
8,5
Excellent
8,2
Pros: K
Cons: K
Excellent
9,4
Excellent
10,0
Pros: Yes n yes
Cons: Nothing
Excellent
9,4
Pros: Great location, grade A service and the hotel itself is for the most part well kept.
Cons: The elevators were small and during “rush hour” it would take about 10 -15 minutes before finding an elevator that was open
Okay
4,0
Pros: Location
Cons: Horribly overpriced
Excellent
10,0
Pros: The staff were very friendly and the hotel was beautiful. We'd definitely stay here again!
Excellent
10,0
Pros: Amaizing service with very friendly staff
Cons: Beds and pillows were amaizing
Good
7,7
Pros: We were in a suite and it was spacious and nicely furnished. Most staff were nice. Great having a Starbucks in the lobby. Nice central location.
Cons: The bathroom was small, especially the corner sink. There was no counter space. Front desk clerks were hit and miss. Some nice, some not. Concierge staff were great. The breakfast was OK, not great.
Excellent
8,0
Pros: Comfort of the room
Cons: Lack of phone service or free wifi.
Excellent
8,0
Pros: Good location. Friendly staff. Clean room. Quiet. Nice bar in the lobby. Beautiful decor.
Cons: Parking was ridiculously expensive. It’s in DC.
Excellent
10,0
Pros: Excellent service. I ask them if I could make my check in before 3 pm (the official hour) because I was going to arrive at 9 am, and they had my room ready for that hour.
Excellent
8,0
Pros: The hotel was operating with limited staff and facilities (restaurants closed, no valet parking) but the staff that were there were very friendly and professional.
Cons: Maintenance in the room could have been a little better. The blind wouldn’t close all the way and the faucet leaked onto the sink.
Good
7,7
Cons: Location
Located in Capitol Hill, this hotel is within a 15-minute walk of Smithsonian National Air and Space Museum and National Mall. Washington Monument and Capital One Arena are also within 1 mi (2 km). L'Enfant Plaza Station is only a 4-minute walk and Federal Center Station is 6 minutes.
Overall 8,4 Excellent
Based on 2 024 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,6
Pros: Really liked how clean the entire hotel was, the rooms were amazing! I asked one of the staff members if all the rooms were like that because I had read some reviews that said the hotel was a little out dated. That was definitely one of my concerns when booking the rooms, thankfully I was put on the floor that was fully remodeled. He proceeded to tell me that the entire hotel was gonna be remodeled. This is great news because I booked 3 rooms for my friends and I. We had nothing bad to say about the rooms! Clean white sheets, with working air in every room and not to mention the bathrooms! AWESOME! Clean and remodeled as well! Which is something that makes me really happy because I'm big on bathrooms being clean when I stay at a hotel! I had a huge cake that needed to be stored and the staff also took care of that with no problem! If you are looking for a long stay or even short stay in Washington DC this is your place! I have nothing bad to say about the place! I will for sure be recommending this hotel and will be coming back for sure! Thank you Holiday Inn!
Cons: The parking was 37 dollars a night for one car. It wasn't really an issue to me though since I parked right on the sidewalk the hotel was on! It was free after 6:30 p.m. Saturday night. I'm pretty sure Sunday is free I wanna say until 5 p.m. We left around 1:00 p.m. Sunday morning and didn't have any trouble with parking tickets! It says it on the meter just can't remember! Again not a big fall back but something to be aware of 37 per night per car!
Good
7,1
Pros: The hotel and staff were nice and excellent in that order. Two negatives... Biking with other than the hotel does not give the hotel recourse for problems. AC did not stay on all the time when it was set as such on thermostat. Hotel could not give any refunds or comps. Also it was quite obvious that a couple of women in the restaurant/bar were of dubious occupation and I heard one guy tell one of them "I can tell you whatever the "F" I want. Took away from the family atmosphere add this took place in the lobby area.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
4,0
Excellent
9,7
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
8,5
Excellent
8,0
Excellent
10,0
Good
7,1
Excellent
8,2
Excellent
10,0
Excellent
9,7
Pros: Location and customer service
Cons: Restaurants need to be better in the hotel
Excellent
9,4
Pros: Great bed, friendly staff, nice furnishings, with photographs of Washington, D.C. sites. My son and granddaughter loved the food and I thought it had improved since last year. We always eat there in the morning and evening, giving us a good start and a restful evening.
Cons: I would have liked a light weight blanket in addition to the light down blanket on the bed.
Excellent
9,4
Pros: I enjoyed my quiet room, which was impressive given how close we were to train tracks.
Cons: I thought that the gym could use a facelift. Parking was not included, I paid $20 for 7 hrs., but the rate is $37/24hr. Thermostat was a little inconsistent.
Excellent
8,2
Pros: Staff attention great!
Cons: Noisy rooms. Air conditioners are too noisy!
Excellent
8,2
Pros: Location, staff, facilities
Cons: Noise reduction in the room. You can hear activities in hallway and in the other room. Aldo you can hear the train but I knew that and it is not possible solve for the hotel
Excellent
10,0
Pros: Great location , close to metro , musiems , the national mall
Cons: Parking was not included cost an extra $37
Excellent
10,0
Pros: Everything! this is a beautiful affordable facility
Cons: $40 for parking
Excellent
9,7
Pros: Great proximity to the national mall
Excellent
8,0
Pros: Great location. Very close to the national mall. Room was comfortable. Pool area was much nicer then I was expecting.
Cons: restaurant and bar were not that great. Only near by food options were a McDonalds and some food trucks.
Good
7,7
Cons: Parking was not included
Good
6,8
Pros: Location was good
Cons: Concierge desk did not know hours of museums. Hotel is a block away from Air and Space. Pool and fitness center, not communicated until we got there. Could not use rooftop to survey area and plan trip.
Excellent
8,2
Pros: Location is excellent with rental bikes nearby. Starbucks onsite and McDonalds and CVS on same block. Food trucks nearby. Very clean. Comfortable beds and linens.
Cons: Train whistle heard throughout the night.
Excellent
10,0
Pros: Friendly, helpful staff.
Located in Downtown Washington D.C; this hotel is within a 15-minute walk of Lafayette Square, White House and Walter E. Washington Convention Center. CityCenterDC and Dupont Circle are also within 15 minutes. McPherson Sq. Station is 7 minutes by foot and Farragut North Station is 10 minutes.
Overall 8,4 Excellent
Based on 402 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
10,0
Good
6,0
Excellent
9,4
Excellent
9,1
Excellent
10,0
Excellent
8,0
Excellent
9,1
Excellent
9,7
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
8,0
Excellent
9,7
Excellent
8,0
Excellent
10,0
Okay
4,8
Excellent
10,0
Excellent
8,0
Okay
5,7
Excellent
8,2
Okay
4,8
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,6
Pros: The location was fantastic (Dupont Circle), you are within walking distance of most of the big sites in DC and if you aren't, then rent a bike about a block up and ride around. My room was excellent. I stayed alone and had plenty of space, I really liked the look of the hotel from the room window, it was a unique design. The staff was very nice and accommodating. I think I got a pretty good bargain on my room and would definitely stay here again.
Cons: I wasn't a fan of paying $13 a night for Wi-Fi. Although, if I remember this right, if you are paying for a week it is considerably cheaper. I considered ordering breakfast but the prices are a little steep so I went out. While the location is superb for the main attractions the one catch is that you are about 2 miles from Union Train and Bus station. Even though I walked, it would be best to take a cab. The bed was pretty comfortable but I had to sleep more on one side than in the middle because of a slight raise. I'm usually picky about pillows but these were pretty good though a little too big.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,3
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
9,7
Excellent
10,0
Good
7,4
Excellent
8,8
Excellent
9,7
Pros: Everything exceeded my expectations. The room was clean and the bed was super comfortable. Loved the rainfall shower.
Cons: The valet fee is overpriced. We were unable to get into our room because our lock needed to be charged. This was an inconvenience.
Okay
5,7
Cons: no self-parking. valet parking only. when I tried to do valet parking, they didn't allow me to do it.
Excellent
9,3
Pros: Loved the renovations!
Cons: Disliked how thin the walls are; I heard the occupant on the other side of the wall my bed was against all night.
Details
Reviews
Located in Dupont Circle, this hotel is within a 5-minute walk of Embassy of India and Dupont Circle. George Washington University and White House are also within 1 mile (2 km). Dupont Circle Station is only a 2-minute walk and Farragut North Station is 12 minutes.
Overall 8,3 Excellent
Based on 1 019 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
9,7
Okay
5,6
Excellent
10,0
Excellent
8,8
Okay
5,6
Pros: Location
Cons: The Embassy Row Hotel Website shows pictures of what the hotel is suppose to look like after a renovation that is coming in the Spring of 2015. As of Fall 2014, the rooms are small with poor lighting. Needless to say, the amenities are outdated. I stayed here over Labor Day Weekend 2014 and the base boards in the hallways on every guest floor were ripped off. Dehumidifiers were set up in the hallways by a company named Flood Tech. For the price, I thought I would be staying in a new, modern boutique hotel. However, until the renovation is complete The Embassy Row Hotel is old, dilapidated and apparently has a flooding problem.
Excellent
8,0
Excellent
8,6
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
8,5
Mediocre
3,1
Excellent
8,2
Okay
5,3
Pros: The rooftop bar was the only positive experience I had while staying at this hotel.
Cons: The hotel's front desk staff was rude and very inhospitable. When we arrived they didn't have the room I booked available and since I booked through a third party (kayak.com) they were extremely unaccomodating. We were a group of 4 adults and they would only offer us one room with one double bed. (Large enough to fit two but it's smaller than a queen. ) We did not understand how they expected 4 grown adults to fit in one bed but they offered us nothing else. As this was our first night in DC after traveling for 5 hours, we were extremely unhappy with this hotel's service.
Mediocre
3,6
Pros: The location is excellent.
Cons: The service is poor with many of their desk staff having trouble with English particularly on the evening/night shift. The breakfast area is so small that not once did I get a table for breakfast. There were flies floating in the juice one morning and the toaster smoking for over 10 minutes another morning making a terrible smell. The hotel is under construction at present as well, which they don't tell you until you step off the evaluator at your floor into a construction zone. My hopes are not high for the product as I had what appeared to be a renovated room and their were numerous poor construction problems e.g. one can't turn on the tap in the sink without holding down the base. I could go on. Finally when there was a problem the hotel staff blamed getaroom who I used to book ad getaroom blamed the hotel. Net net nothing was done. I will try not to stay here again and never use getaroom.
Excellent
8,2
Pros: Very cool rooftop pool and bar geared towards adults with excellent live DJ. Gay-friendly atmosphere. Clean and modern furnishings. Fun, young vibe.
Cons: Service could have been more professional. Hotel seemed understaffed. Pool area needs more lounge chairs as seating was very limited. Rooftop bar offerings were limited and bartender skill was somewhat below expectations for such a cool space.
Okay
5,1
Pros: It was a beautiful hotel, and the staff was very friendly.
Cons: There were no ice machines, the wifi never worked the whole time we were there and they charged you for it. We had to call maintenance 4 times because AC would not turn off.
Mediocre
3,4
Cons: Staff attitude was terrible. It took over 25 minutes to check in at one o'clock in the morning. The lobby was dirty and dusty and the construction elevator came to bring me to my room had all sorts of debris . I was woken up to a fire alarm and walked down 8 flights of partially (dangerous) lit stairwell. When I arrived in the lobby it was thankfully declared a false alarm . I checked out of the hotel out of breath unshowered and a disheveled mess.
Excellent
8,2
Pros: The Embassy Row is a trendy well-decorated hotel in a modern style, recently renovated. Excellent location, nice rooftop with small pool. Good food on rooftop... they have a limited selection but only $10 for each item at the grill.
Cons: The staff seemed confused at every turn whenever we asked a question, particularly about pool access. They were friendly but unclear. The hotel charged us an extra $10 per day for amenities without fully explaining this ahead of time. When we asked about this upon check-out, front desk staff said it is for wi-fi, rooftop, fitness center, etc. Why is that not just included in the nightly rate? Also, parking is very expensive ($45/night).
Excellent
8,0
Pros: Easy access to Dupont Circle Metro station, comfortable, good breakfast selection for being complementary, friendly staff and great value.
Cons: Rooms are a little dated, but it looks like they are in the process of updating.
Excellent
8,8
Pros: Staff were nice and polite and answered most of my questions even the checkout was very quick
Cons: They going renovation and made a lot of nice in the monrning
Okay
4,0
Pros: Location
Cons: In the middle of renovations. Booking through Kayak made it incredibly complicated. My original reservation was for 2 rooms, they only received one. It was a mess at check-in and check-out trying to get through to them that i pre-paid for two rooms. Probably wont be staying there again.
Good
6,3
Pros: Great location, close to Dupont Circle and the Metro line
Cons: Can't believe the hotel is still under renovation which is why I initially hesitated to book it. Areas near the elevator look terrible and my bathroom wall had holes in it. Front desk person seemed irritated when I was checking out early the next morning and needed to get my car out of valet. Overrnight parking is $45 plus add'l tax, ouch!
Good
7,3
Pros: Friendly staff, good location, rooftop bar and grill
Cons: I hate to say it but they must have had fleas in the carpet I had several bites all over my feet, ankles and lower legs.
Good
6,2
Pros: Beautiful and clean
Cons: We were given a handicapped room and the bathroom facilities made it difficult to shower and relax. We were also told there was no charge on parking when booking and then charged.
Okay
4,5
Pros: Nothing
Cons: Small room and very noisy
Excellent
8,3
Pros: The free breakfast is excellent and substantial. The hotel is affordable, clean, and in a great location! There is a neat little pool on the roof; unfortunately, we didn't get to use it because of the weather.
Cons: The only bar is on the rooftop, which is OK except during inclement weather, the bar is closed. There was a light wind on Friday evening (no rain) and the bar was closed before 7pm. Also, the reception area seems inefficient; I stood in line for 20 minutes attempting to check in to my room. I was tired and hungry. Other than that, the hotel was good.
Excellent
10,0
Pros: The beds were very comfortable, the decor is very stylish and the staff couldn't have been more welcome and helpful. The perfect place to stay in DC near great restaurants, the metro, cool neighborhood. Will stay again!
Mediocre
2,5
Pros: Good location.
Cons: the hotel was in a very poor shape. The room was not clean and while the staff is friendly the hotel is overall in a poor condition. Not worth the price paid. There's also a 'service fee' which they make you aware of and charge it on your card only during check-out (therefore you are given no option of opting out). Also there is no breakfast even though they advertise it on their booking site.
Excellent
8,6
Pros: The location was ideal, near the Metro and shops. The staff was helpful and the room was pleasant.
Excellent
9,6
Pros: Cleanliness, excellent staff & location. Bed was very comfortable & quiet.
Cons: Breakfast, while free, wasn't outstanding.
Okay
4,6
Pros: The rooftop pool
Cons: Tired and shabby hotel under renovation. Small dark room with scarce amenities. Public space and room smelled of insect repellent. Inadequatesecurity; the room key was only required to access the pool floor. Several steps and no elevator to the lobby. They hit you with a $10 "facilities fee" before you check out for "using the phone etc" which is in the fine print when you check in and not shown in the rate quoted for Kayak.
Good
6,2
Pros: Ideal location.
Cons: Some issues with the AC. It was ok, just not ideal.
Excellent
9,7
Pros: Great location, very trendy, rooftop pool and bar excellent!
Cons: Parking a little pricey, small but clean (and cute) rooms
Excellent
10,0
Pros: This hotel has just been totally renovated, it is literally steps away from a metro station (key in DC). I stayed here at the last minute recently and will be back.
Good
6,6
Pros: The location The rooftop pool//bar//lounge area was nice
Cons: I was shocked to find out upon check-in that there is a $45 per night parking fee....as well as a $9.95 daily fee for the use of "free" Wi-fi at this hotel. Needless to say, we went and found a nice, safe place to park our car for 2 days in a residential neighborhood. Our toilet did not flush...there was no fan//vent in the bathroom. Our A/C unit crapped out at about 7:15 a.m. Sunday and water came gushing out of the ceiling for about 20 minutes...took 3 calls back and forth to the front desk for them to actually send someone to repair the unit. The free breakfast was nice, but would have been better if we had actually been informed that it was only from 7a - 10a we (foolishly) "assumed" it would be till 11 a.m. The additional "charges" make this on-line bargain NOT such a bargain. Will be going to DC again in the fall and will find other accommodations.
Excellent
10,0
Pros: Embassy Row is a gorgeous area to stay. The interior design aesthetic was fun and well done! It was easy to relax and feel comfortable. The "Adult Rec Room" was a fun detail as well. Never did I see the staff without a smile. They were eager to help with everything from handling wet umbrellas to dining recommendations . Very close to the Metro, so navigating was a breeze.
Cons: The A/C is loud inside the rooms. (But only a problem if you're a light sleeper.)
Excellent
9,4
Pros: Excellent staff
Cons: Parking expensive and with there was free breakfast like neighboring hotels
Good
6,6
Pros: location, walked to many fine restaurants METRO very handy
Cons: breakfast was included but boring. each morning, same uninteresting basics. exercise room was useless. inadequate.
Excellent
9,4
Pros: The renovation & new decor is pretty much complete! The hotel looks beautiful! The facility is great, comfy, and has a lot to offer. Our stay was okay and went smoothly. The young man who checked us out on Sunday was super friendly and very nice! (wish we would've had him at check in)
Cons: Check in at 1am was a bit rough and staff was not very friendly. Being giving some information or offer of any help or to answer questions would have been nice. Knowing about the breakfast foods in the AM would have made things a little nicer also.
Okay
4,3
Pros: Great location
Cons: Hotel under renovation. Didn't know till I book and went read review.
Located in Downtown Washington D.C; this hotel is within a 10-minute walk of Lafayette Square and White House. George Washington University and Dupont Circle are also within 15 minutes. Farragut West Station is only a 2-minute walk and Farragut North Station is 3 minutes.
Overall 8,1 Excellent
Based on 4 581 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Good
7,4
Excellent
8,0
Mediocre
2,0
Excellent
10,0
Excellent
8,0
Excellent
8,2
Excellent
8,5
Good
7,7
Excellent
10,0
Excellent
8,2
Excellent
8,5
Pros: The staff was warm and welcoming from the moment I stepped through the door with my 12 year old. I detest the hold hotels put on your credit card and don't release for days and was told I could pay the $50 incidental in cash (which I received back at checkout before the housekeeper had even cleaned the room). The room was indeed small with only 1 bed which would have been a problem if I hadn't been traveling with family. However, it was clean, along with the bathroom. I did whack my elbow against the wall as I was showering as the stall was a bit cramped. We received great instructions on how to make our way to the White House and monuments - - all within walking distance. We finished our running around a bit early so we took advantage of the 2nd floor lounge for about a half hour before heading back to Union Station. There was an industrial coffee/espresso/cappuccino maker, tea bags, newspapers, a big screen tv set to CNN, a charging station, computers etc. The rooms are too small for friends to convene comfortably so the lounge is a nice spot. Convenience: A block away from the Circulator, a block away from the Farragut North and Farragut West station (it is actually on top of the Farragut West station, however, the entrance is closed so it's necessary to walk to the other side a block down). The complimentary bottled water saved us some money and we surely took advantage.
Cons: The shower was uncomfortably small for a tall lanky person like me. Whacking my elbow against the wall isn't something I expect to happen in a hotel (usually hotel bathrooms are more comfy than my micro bathroom at home in NYC). Also, the room did not have a mini fridge which would have been nice for our leftovers. The hotel is downtown so the area at night is sparse (still feels safe though). You'll need to take a little walk to find some good breakfast if you set out early on a weekend because the nearby places are either never open on the weekends or only open closer to 9 am.
Excellent
8,6
Excellent
8,8
Excellent
10,0
Good
6,0
Good
6,2
Pros: Location, convenience
Cons: Rooms are dated, small and dark
Excellent
10,0
Pros: The location is tremendous! I loved being able to hop onto the metro and get to all of the tourist locations/museums around D.C. It is only a 5-7 minute walk to the White House from the hotel. The staff is very friendly and will try to accommodate you with anything you may need. The price of the hotel was superb considering the location, amenities (free pop/snacks in the lounge), and the atmosphere the hotel creates for travelers. I would highly recommend this hotel to anyone traveling to D.C.!
Good
6,2
Pros: Cleaness
Cons: I paid over 200 dollars for calling home international for less than 30mts.... And yet no one explained to me the fee of using the phone.. . I had no budget for that. .. . It was bad
Excellent
10,0
Pros: We went to DC to celebrate my husband's birthday for a long weekend. We looked for a long time online and a lot of the offering was overpriced for the amenities available. The Club Quarters was a great find!!!! The staff was very helpful throughout our stay. There is an espresso bar on the 2nd floor!! We were a few blocks from all the greatest attractions, walked to every site. Never had to take a cab or the Metro. Overall, we had a wonderful stay and will come back. We found a gem in D.C. and will be recommending it to our family and friends.
Excellent
10,0
Pros: Well maintained older hotel convenient to restaurants and tourist attractions. Nice linens and towels. Great cocktail lounge. Friendly and welcoming service.
Cons: Street noise; will bring earplugs next time.
Excellent
10,0
Pros: Staff and free snacks were great.
Cons: Nothing
Excellent
8,2
Pros: The location 24 hr coffee station clean rooms
Cons: Small room configured & supplied for the single business traveler. One bath towel 4 the family.
Excellent
8,2
Pros: This is a great hotel, simple and convenient. The rooms are small, but quiet and the location is perfect. Right next to the metro and near the White House and mall.
Cons: A little small... but otherwise great.
Good
7,1
Pros: food and service was good
Cons: My husband and i were given an end corner room 302 that was way to small and gave a confined effect. We spent as much time out of the room as possible. Parking was also difficult due to lack of easy access to our vehicle asit was in an underground garrage.
Excellent
8,0
Pros: Location is excellent
Cons: I paid $15 extra (a "discount") for a "Jr. Suite" with only one queen bed that seemed as big or smaller than a standard room.
Excellent
8,0
Pros: Great response to staff, easy access due to text line
Cons: Some clarity on what features were and weren't available due to covid.
Excellent
9,3
Pros: The location for downtown dc couldn't be better, and staff was excellent and very helpful
Cons: Room was small but for the price value of everything else it didn't matter
Excellent
10,0
Pros: The location was great as was the staff.
Excellent
8,2
Excellent
9,4
Pros: We were in DC to visit our son at GWH. Clean and efficient. Perfect location to the occasion.
Cons: The bed could have been positioned 90° to the 8' room width.
Located in Downtown Washington D.C; this hotel is within a 10-minute walk of Lafayette Square and White House. Dupont Circle and National Theatre are also within 15 minutes. Farragut North Station is only a 5-minute walk and Farragut West Station is 5 minutes.
Overall 8,1 Excellent
Based on 1 372 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
When we first checked in the room smelled like smoke. The front office guy was super nice and immediately accommodated us and put us in a different and larger room. This is great customer service
Okay
4,6
Pros: The room was made up in typical Hilton style with decent bedding/bathroom stuff.
Cons: This hotels has seen better days. One of the elevators was out of service (seemingly for a long time - a piece of tape covering the outside) the button to the elevator was cracked, and the whole thign was worryingly slowly and creaky. The room itself smelled musty - like it hadn't been aired out in years. Outside the window was the HVAC system which was *loud*. It was a crazy-horrible room. My best guess is that because Kayak booked the room through Priceline Hilton felt it was okay to give me the worst room they could find. I checked out immediately and went to another hotel nearby for the same price, but with a much nicer room and hotel in general.
Excellent
10,0
Excellent
10,0
The room was big and very clean. Beds very comfortable. Bathroom was very nice. Location of the hotel is perfect; very close to several different Metro lines. All staff that we encountered were friendly and helpful. We didn't eat in the hotel, so I can't comment on the food. All in all, we had no complaints, and a wonderful stay.
Good
7,1
Okay
5,4
Excellent
8,8
Excellent
9,4
Excellent
8,2
Excellent
8,2
Excellent
10,0
Good
7,7
Excellent
10,0
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
8,2
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Good
7,4
Excellent
9,1
Excellent
9,7
Excellent
8,8
Excellent
9,7
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
8,8
Pros: Friendly, attentive staff. Clean rooms and facilities. Location is within walking distance of many places to eat and a short ride from the national mall. Would stay again.
Cons: Very cold lobby/restaurant/bar area. Thermostat in room kept malfunctioning. The maintenance guy brought us a space heater at one point. Requested shampoo at one point and three different staff people delivered some three separate times. Very friendly, but obviously some lack of communication. Staff was very apologetic about the thermostat and offered us a variety of comps.
Excellent
8,0
Pros: Proximity to WH
Excellent
9,1
Pros: The location and comfort here is great! Overall very good value!!
Cons: The room was a little tight. Room had empty box of tissues, could of been a bit cleaner, dust.
Excellent
8,0
Pros: It was in a great location and has a very opulent feel when you enter.
Cons: The gym is not included in your stay unless you are a certain level Hilton Rewards member. The beds were not as comfy as I expected for a Hilton.
Excellent
10,0
Pros: This is a luxury hotel for an unbelievable price. The hotel is centrally located to about everything you want to see or do. What first caught our attention is the fact that you can look down the street and see the White House just a few short blocks away. Yes, there are a lot of hotels in Washington D.C., but if you are looking for a GREAT hotel at an unequaled price, this is it. This would be our first choice when returning to Washington DC.
Cons: There was nothing not to like about this hotel.
Good
6,0
Pros: Spacious room with super comfortable bed.
Cons: No warning for the loud construction noise just outside our bed window at 6:30 am Sunday and then 5:30 Monday am. When we complained the front desk said nothing could be done.
Good
6,0
Pros: Location
Cons: Room wasn't clean. Carpet smelt like cigarette. They charged me for parking that I did not use.
Excellent
9,4
Pros: Location
Excellent
8,0
Cons: I did not like the fact I had to pay valet for parking or find my own. I feel if I m paying for the comfort of staying out of town then that is something that should be included.
Excellent
10,0
Pros: The hotel was very nice and extremely close to all the sites (just blocks from the White House). The room, service, and location were far above what I would expect for the price. Would stay here again and will recommend to anyone visiting the DC area.
Okay
4,2
Pros: Excellent location for much of downtown DC.
Cons: Around Midnight my room filled with old cigarette smoke as someone began smoking in the stairwell. The air quality overall in my particular room was poor, requiring the windows to be opened as much as possible. This of course made it difficult to sleep as the city sounds in DC near The White House are loud and replete with sirens 24/seven. Normally, one might cover one's ears to have silence. However, at this hotel the pillows are the size for small children.
Excellent
9,7
Pros: The staff was excellent, friendly and welcoming! Great location, clean and very spacious room. Will definitely book again when back in DC!
Cons: Nothing
Excellent
9,6
Pros: Staff amazing and SO CLOSE to Everything! Also, very easy to Metro and DCA.
Excellent
8,0
Pros: Locations
Cons: View
Excellent
8,0
Pros: It was right downtown near the white house and monuments, so we could walk everywhere
Cons: Everything closes down so it's hard to find a late night restaurant or pharmacy
Excellent
8,5
Pros: Room. Cleanliness. Privacy.
Excellent
8,2
Pros: Friendly helpful staff in downtown DC.
Cons: The air conditioning in the room wasn't very good. It didn't feel like it dropped below 70F while set to 60F in November.
Excellent
10,0
Pros: Staff very helpfil. Close to DC metro and attraction
Excellent
8,0
Pros: The room was excellent. Staff very courteous, friendly and helpful.
Cons: I thought the cost for overnight parking at $59.00 was high for a guest in the hotel
Excellent
8,0
Pros: It's a great location behind the white house but I wish they'd offered a free breakfast
Cons: at least letting us know they're going to be replacing AC units on the roof and not having to look at a giant crane truck the next morning
Excellent
9,1
Pros: you can find a better price at hilton homepage. I got a free wifi at lower price. building is quite old( built in 1943 and is a national heritage) but managed excelently. I arrived at noon and a staff gave a room just cleaned-up for an early check-in. official check-in time is 4pm. staffs are super-friendly. location is just behind the whitehouse and at the K street known as a DC's splendid street. we could find every kinds of restaurants within 10-min walk. I want to use this hotel again if I could visit DC with my family again.
Cons: When I opened room door, I found directly two beds. if there were a person at the corridor, he could have seen anything going on in the room.
Located in Capitol Hill, this boutique hotel is within a 10-minute walk of Union Station Shopping Center and United States Capitol. Capital One Arena and Supreme Court of the United States are also within 15 minutes. Judiciary Square Station is 6 minutes by foot and Washington Union Station is 6 minutes.
Overall 7,4 Good
Based on 362 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,8
Pros: The hotel is very nice and up to date overall. FYI if you get a good deal your going to get a small room with a even smaller bathroom.
Cons: While checking in, a friend and myself was told the pool for closed for an event(it was 98 degrees )! One of the main reasons we even picked the hotel was for there rooftop pool. After getting in the room I then called the operator because the staff at the front desk seemed unsure and it was three of them. All i asked was, when was the event going to end ? We then went to the roof top for drinks and seem guest kids etc in the pool. We then asked the bartender about the event, she had no clue what we were talking about.
Okay
5,4
Pros: The location was good. The decor was nice and what you would expect from a 4star hotel.
Cons: They tried to charge us for umbrellas that were returned to the front desk. When I returned the umbrellas to the front desk, the lady was very rude for no reason. Two of the elevators were out of service and the other two seemed as if they would break soon. It was scary everytime getting into the elevator because it would shake and make a noise. Twice the door didn't close all the way completely, leaving a small crack, and the elevator would not move. I highly doubt I would stay here again because of the lady I dealt with that was rude and tried to charge me for umbrellas that were returned.
Okay
5,4
Pros: The rooftop pool cannot be beat. It is a beautiful space with cabana and plenty of seating. The room was on the 10th floor making the pool and fitness center easily accessible. Within walking distance to the capital and the mall.
Cons: Hidden fees, and outrageous parking price, poor attitudes of front desk staff, "free coffee" pretty pathetic, coffee maker in the room not ideal. We couldn't take personal food up to pool despite no signs saying so. I felt like a teenager being reprimanded for sneaking candy into a movie theater. Bar at pool does have food, but be prepared to pay high dollar for pretty average food, without a lot of options. Poor communication regarding hotel activities, woke up for yoga class early only to find it must have been canceled without anyone letting us know. Pool was closed at 5 pm, we weren't even allowed to put our feet in because there wasn't a lifeguard. Website clearly says pool open until 10. It overall was fine, nothing miserable, but some of these details led to a less then impressive stay.
Excellent
9,4
Excellent
10,0
Okay
4,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Good
7,4
Pros: I liked the decor and unique style of the hotel. I checked in at night so when we arrived we were able to appreciate the dim lighting and music. There was a lot of activity going on over at the bar/restaurant. People seemed to be enjoying them selves. The room was nice and clean. I liked the products in the bathroom. The bed was comfy and the lighting was modern and unique.
Cons: It took 20 minutes of standing in a very short line before I was checked in. There was a jug with fruit infused water for guests to enjoy. But there was also an overflowing trash can of plastic cups right next to it. There was only one person assisting customers. When I gave my name and info, the representative had a hard time. I showed her my reservation on my phone. She looked at it for at least 3 minutes and then told me that I need to call Kayak to get my confirmation#. I was confused and asked shouldn't she call them (since I stood in line for so long). Luckily I found what she missed on my reservation and she was able to check me in. Later that evening, we were given the number to a local restaurant that delivers. We ordered food. The next morning there is a receipt for a long distance call on the floor near the door. When I called the front desk about it, the rep said they would talk to their manager. When I checked out that day, I mentioned it and the representative at the desk dismissively said that her boss took care of it. No apology or friendly demeanor to spare I suppose. The carpet in the lobby needed vacuuming. It looked like the day after a party in the lobby.
Good
6,2
Pros: The service was great.
Cons: The overall hotel was just blah. The walls are thin and the hotel is located next to a fire station and so we heard sirens all night. Our hotel room overlooked dumpsters but we weren’t expecting much more. The room overall just felt shabby and needing updates - wall paper bubbling, chipping tub tiles, etc the bed wasn’t the most comfortable either but it was good for what we needed - a place to sleep. However the parking situation was the most irritating because to park is $50 but we were told if we stayed less than 24 hours we would only be charged the hours we parked. This was not the case and still had to pay the $50 for only being parked there for 18 hours.
Good
7,7
Pros: The best part of my stay was the consierge! She was amazing... Extremely knowledgeable and nice. Although the restaurant was overpriced the food was tasty. The location is impeccable. I was able to walk to several sights and get to union station in minutes to take public transport. The decor is nice, and the water gets very hot. Tv was very nice.
Cons: The hotel was nice, I do think I would have gotten a suite if I'd known how small the rooms were. Definitely not for an extended stay. Perfect for a single person on business. Are rate was 200$ a night AND YOU DONT GET ANYTHING EXTRA!!!! Wifi is extra, the business center is extra, breakfast not included, no shuttle of any kind, they charge 10$ + 18% tip to BRING FOOD UPSTAIRS (from Art&Soul), bottled water in room is extra! Our stay was overall average, nothing wowed me. Walls are thin I could hear a crying baby that woke me. If you are able to get a low rate off season then this facility is good. Average hotel for an above average price
Okay
5,4
Cons: They didn't let us into our hotel room until very late in the day we arrived due to slow housekeeping service. Upon checkout, we realized we had forgotten a few items in the closet. I called the front desk to tell them of the issue and they said they would take care of it, but when I showed up a few hours later to grab my bags from the coat room and go to the airport, they had no record of me having called and couldn't locate our items left in the closet. One bellman went out of his way to help out and was able to find some but not all of our clothes.
Mediocre
2,0
Pros: We enjoyed our stay at the Washington court hotel after the liaison did not have a room for us.
Cons: We arrived at the liaison at 12 am hoping to get into our room quickly and get some rest. We waited in line for at least 30 minutes to check in, as other guests appeared to be having issues with check in. After finally reaching the check in desk, we were told that the room we had reserved was not available. The only available room had no bed, just a pull out couch that could only sleep one person. This situation was the same for another 5-6 parties attempting to check in after us. We were given the option of staying at another hotel down the street and switching back to the liaison for the second night of our stay. We decided to cancel our liaison reservation and stay at the other hotel for both nights. The entire situation was handled in a very unprofessional manor, adding stress and confusion to what we hoped to be a relaxing weekend.
Excellent
9,4
Excellent
9,1
Excellent
10,0
Pros: Exceptionally helpful, friendly staff and the location. The rooftop pool and casual seating areas were family friendly.
Cons: The front entrance construction was unexpected; however, the alternate entrance was inviting. The food from the restaurant was a bit pricey ( but several places in D.C. were overpriced also.
Excellent
9,4
Pros: very nice hotel, comfy beds. Great location.
Cons: Price
Okay
4,8
Pros: Decor was nice.
Cons: They were 2 hours late for check in and did not offer any type of reconciliation for that. When we finally got to the room I noticed the tv and dresser was a little dusty. The location is terrible, right next to a firehouse. There were loud noises of people and the fire engines at night. Also, right next to a homeless center with people just hanging out in the streets nearby. The room decor was nice but sheets felt like paper. I would not stay here again.
Good
6,2
Pros: The exterior and common areas were nice and well maintained. The location was great. Close to museums, the state capital, Union station, and restaurants. The room was fairly clean and reasonably comfortable.
Cons: For the price, the room we had was not adequately maintained. The bathroom door was heavily chipped at the bottom, the carpet sagged in some locations, and some of fixtures were dated. Not what I would expect from a "boutique" hotel in this price range. In addition, the room we reserved (and paid for ahead of time) was not available when we checked in (we reserved a king deluxe room) and we had to switch to a room with queen beds and no refund was offered.
Mediocre
3,4
Cons: Pool not open because they didn't get the chemicals test early enough before the open time , act not working , room not clean, no tub , can't check in until 4 pm
Mediocre
2,2
Pros: Nothing. You live and learn.
Cons: Dirty, toilet didn't work, expensive with no value, bad service by manager. Uncomfortable bed. Pillows horrible. Can easily hear sound from other guests through the walls. Crazy expensive parking. Valet only. No refund after staying one of the two nights even with a 24 hour notice before the 2nd night checkout. AVOID AT ALL COSTS! worst hotel experience I have ever had in my life. So bad I will not be re-visiting DC anytime soon. Stay Away.
Excellent
10,0
Pros: lovely place...great location. close to everything..congenial staff they even came to our door and asked if we needed more towels!
Cons: No Pay Per View movies..and dish has them!
Good
6,0
Pros: fine location. Decor not insufferably boring.
Cons: small bathroom, windows were all fogged up, too much scented air freshener used in room. When i emailed after my trip asking for a receipt they told me i had to request it from expedia.
Excellent
9,4
Pros: The location was great, good value for the room however parking was an additional $54/night. Try out Art and Soul restaurant, delicious!
Cons: Parking. But in DC I guess it's standard...
Excellent
8,2
Pros: Location
Cons: There was a musty smell in the corridor, no fridge and creamer sachets instead of real milk
Excellent
8,6
Pros: It was clean, comfy, and modern
Cons: No vending machines , couldn't find a drink after midnight. Staff found me one on her own.
Excellent
10,0
Pros: Everyone was cheerful. We couldn't stay longer
Cons: We couldn't stay longer.
Excellent
8,8
Pros: Value for money was good. There wasn't anything over-the-top in terms of luxury or "wow" factors, but it was just fine and comfortable. Also, a good value.
Cons: The restaurant was too expensive, the menu way too short, and the food was just so-so.
Excellent
8,0
Pros: Everything was nice. Great location. Fantastically comfortable bed. Slept like a baby
Cons: Parking $48. My only complaint :(
Excellent
10,0
Pros: Clean. Nice rooms. Comfortable bed. Nice staff. Great ancillary location to sites, restaurants, and the metro/union station. It's own restaurant, Art and Soul, is wonderful. Very reasonable price compared to other DC hotels.
Okay
4,8
Cons: There was a hidden "Service Fee" $52.00 tacked on at the end. When I booked I thought I was getting the real price.
Excellent
8,8
Pros: Either the hotel or this booking service gave misleading info. Internet was listed along with TV, sofa, etc., as included. But then the hotel said internet was $14.95/day. They eventually agreed to not charge me for it.
Good
6,8
Pros: - Great location. - Friendly staff.
Cons: - Gym doesn't seem to be well maintained. - Noisy.
Good
6,2
Pros: The patio bar was wonderful. The food at Art & Soul was worth trying. If you need to stay on Capitol Hill or be near Union Station, this is a good choice.
Cons: The "rooftop bar" isn't much of a bar. No free wi-fi in the rooms, and for only one day in the lobby. The bathrooms are tiny - no counter space. No great restaurants on the street except Art & Soul. Union Station has a wide range of restaurants, but after that you'll have to walk a ways.
Excellent
10,0
Pros: All good. I only stay in union hotels and it was superb
Good
6,5
Cons: The room was a little bit too much in regards to modern art deco. There was no two lamp that was the same. Parking cost $48 overnight,
Excellent
10,0
Pros: Very friendly and helpful staff, including housekeeping. Everything else was excellent, especially for good rate we had gotten through Kayak.
Good
7,1
Pros: Breakfast was not as advertised Hyatt across the street has buffet that was way better or the West Wing Cafe across the street was more affordable
Good
7,1
Pros: Great location! We loved bring able to walk to Union Station and the Capitol! Friendly staff. Reasonable price per room for the area. Good atmosphere. Flexible with late checkout!
Cons: Restaurant too expensive. Weird suggestions for dinner from concierge service. Beds/sheets not that comfortable but okay overall.
Good
7,7
Pros: Very clean, good concierge help, great value, rooftop pool and bar were very cool! I would come back again...
Cons: The area. Just a block down from the hotel it looked like a rough part of town. After the first night, definitely wanted to be back in my room before the sun came down or take a cab to the front door of the hotel. Also, no accessibility to water unless you were willing to pay $6 for the fiji bottle in your room.
Okay
4,5
Pros: Bed was comfortable.
Cons: The staff was terrible and tried not honoring my reservation before they somehow found a room for us. Multiple guests came up to me while I was trying to check in with the same issues. Parking way too expensive.
Excellent
10,0
Pros: The rooms are clean, the beds are super comfortable. The staff is very quick to help and assist. They obviously want you to enjoy your stay. I have stayed here a few times a year and always find this hotel to be tops in service and cleanliness.
Cons: The mini coffee makers don't work sometimes, but if you inform the desk they are quick to respond.
Excellent
10,0
Pros: staff was friendly and very accommodating
Cons: we paid to have 4 people in the room we went to shower and there were only 3 towels . I Called housekeeping and they brought one to us
Okay
5,7
Pros: the room was perfect
Cons: had to pay for parking internet and food I i didn't like the customer service the elevator was not working my room was floor 8 even though i tried to connect the internet and pay it did not work when i talked to to the reception did not help they asked me to bring my laptop and phone down stairs
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