Hotels near Baltimore/Washington Airport

Hotels near Baltimore/Washington Airport

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Baltimore/Washington (BWI) - Baltimore, MD, United States
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Best hotels near Baltimore/Washington Airport

Cleanliness
9,2
Comfort
9,3
Facilities
8,8
Location
9,3
Overall
8,8
Overall 9,1 Excellent
Based on 189 reviews
Cleanliness
9,2
Comfort
9,3
Facilities
8,8
Location
9,3
Overall
8,8
Cleanliness
9,2
Comfort
9,6
Location
9,2
Services
9,0
Staff
8,8
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,3
Comfort
9,3
Facilities
9,3
Location
9,3
Overall
9,3
Cleanliness
9,4
Comfort
9,4
Location
9,4
Services
9,4
Staff
9,5
Cleanliness
9,7
Comfort
9,7
Facilities
10,0
Location
9,5
Overall
10,0
Cleanliness
8,7
Comfort
8,9
Facilities
7,5
Location
9,0
Overall
7,5
Cleanliness
9,0
Comfort
9,2
Location
9,2
Services
9,0
Staff
9,2

Excellent 10,0
Pros: I loved everything. I loved the modern decor. It was very clean and I felt safe. The beds were super comfortable.
Cons: I disliked not having somewhere to throw trash away.
Excellent 8,0
Pros: Clean; quiet; excellent bed & shower; CrackerBarrel across the street
Cons: A bit far from I95
Excellent 10,0
Pros: The hotel was extremely clean, the room was clean and bed very comfortable. The front desk clerk Roxanne was extremely friendly. I came to this hotel for my Birthday and I'll definitely be returning
Excellent 10,0
Pros: How pleasantly surprised was I about my overnight getaway. The bed was super comfortable, the room was clean! Great TV channels, bagged breakfast and absolutely wonderful staff!!! I will book here again without hesitation!!!
Excellent 10,0
Pros: Clean, comfortable and well worth it!!
Cons: Nothing. It exceeded my expectations!!
Excellent 10,0
Pros: Great riom, really nice staff, good breakfast!
Excellent 8,0
Cons: We were told to call the hotel upon our return to BWI and we would be picked up by the shuttle at a particular location in the airport. We waited for nearly 45 minutes and had to call a second time in order to get a shuttle back to the hotel.
Holiday Inn Express & Suites Baltimore - BWI Airport North - Linthicum Heights
Rated no. 1
9,1
Excellent 9,1
Based on 189 reviews
Details
Reviews
R1 966

Cleanliness
9,2
Comfort
9,2
Facilities
9,3
Location
9,2
Overall
9,4
Overall 9,0 Excellent
Based on 510 reviews
Cleanliness
9,2
Comfort
9,2
Facilities
9,3
Location
9,2
Overall
9,4
Cleanliness
9,5
Comfort
9,5
Facilities
9,5
Location
9,5
Overall
9,5
Cleanliness
6,6
Comfort
8,6
Facilities
8,6
Location
9,3
Overall
8,6
Cleanliness
9,2
Comfort
9,3
Location
9,3
Services
9,1
Staff
9,3
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
9,5
Comfort
9,2
Facilities
9,5
Location
9,5
Overall
9,2
Cleanliness
9,2
Comfort
9,2
Location
9,3
Services
8,9
Staff
9,3
Cleanliness
9,2
Comfort
8,9
Facilities
10,0
Location
9,3
Overall
10,0
Cleanliness
9,2
Comfort
9,2
Facilities
9,2
Location
9,1
Overall
9,7
Cleanliness
9,0
Comfort
9,0
Location
9,0
Services
8,7
Staff
9,1

Excellent 9,0
Pros: The room was quite large, the bed extremely comfortable and I wanted to take the pillows home!
Excellent 10,0
Pros: Everything being that it was extremely close to the airport
Cons: Nothing
Excellent 10,0
Pros: Great place and love that car can be parked while we are away
Excellent 9,0
Pros: Large king size bed.
Cons: Not enough bathroom towels. Not enough staff to handle problems
Excellent 10,0
Pros: Came because we had a death in the family & needed to find a hotel close to where the funeral was being held. The place was nice & clean and the staff friendly. Couldnt ask for more.
Cons: Nothing!
Excellent 10,0
Pros: Friendly helpful staff location for business
Excellent 10,0
Pros: I love their King bed suite. Linens always fresh and clean. Housekeeping isn’t annoying in the am. Staff is super nice.
Good 7,4
Pros: The staff was very accommodating. I was only there for 8 hrs so I didn’t use the facilities other than to crash over night.
Cons: The room had not been vacuumed at all. There was a cocktail toothpick on the floor and several large pieces of debris/food. I was traveling with a one year old so that made me pretty upset and I couldn’t let her roam around without me as she puts everything in her mouth still. Even without a toddler, that’s gross.
Excellent 10,0
Pros: All workers were very friendly and welcome.
Cons: Nothing, it was a very nice stay and I will be back and stay again when i am in the area.
Excellent 10,0
Pros: The King size suite was large and comfortable. Staff was friendly and the room was clean.
Cons: I just wish they had a King Suite with Jacuzzi Tub and/or an indoor pool with Hot tub
Excellent 10,0
Pros: The bed was comfortable and the room smelled and looked clean! I was impressed.
Excellent 8,0
Pros: Very clean and comfortable.
Excellent 8,0
Pros: I loved the cleanliness of the room and that it was large enough for two people to sleep comfortably.
Cons: The furniture and room environment seems kind of dated.
Excellent 10,0
Pros: I loved it. I woul be staying there again real soon, breakfast was great, I had a comfortable sleep everything was amazing
Excellent 9,7
Pros: Room was clean and close to the airport.
Good 7,3
Pros: The restaurant within the hotel was great. Really good food and service. The lobby was also very welcoming, and the rooms, as well as the hotel overall, were very clean.
Holiday Inn Baltimore BWI Airport - Linthicum Heights
Rated no. 2
9,0
Excellent 9,0
Based on 510 reviews
Details
Reviews
R1 596

Cleanliness
9,2
Comfort
9,1
Facilities
9,3
Location
9,2
Overall
8,0
Overall 8,9 Excellent
Based on 252 reviews
Cleanliness
9,2
Comfort
9,1
Facilities
9,3
Location
9,2
Overall
8,0
Cleanliness
9,1
Comfort
8,9
Location
9,2
Services
8,9
Staff
9,2
Cleanliness
8,0
Comfort
4,0
Facilities
8,0
Location
4,0
Overall
4,0
Cleanliness
9,3
Comfort
9,2
Location
9,3
Services
9,1
Staff
9,2
Cleanliness
9,7
Comfort
9,4
Location
9,4
Services
9,2
Staff
9,0
Cleanliness
9,1
Comfort
9,0
Facilities
10,0
Location
9,0
Overall
10,0
Cleanliness
9,2
Comfort
9,0
Location
9,3
Services
9,0
Staff
8,9

Okay 5,0
Pros: Cleanliness
Cons: A guy from the front desk accused us of smoking in the room and I don't smoke threatened to me out cause somebody in the hallway said they smelled it and it was a lot of noise coming from the room it was my daughters birthday nd the music wasn't loud at all..I never had this much problems at a hotel before he made me uncomfortable I paided my money like everyone else did..I won't be back there
Excellent 9,0
Pros: We liked the extra kitchen area. The AC ran well abs bit too loud. The woman who worked the breakfast area was very pleasant and efficient. (The man appeared a tad put out.)
Cons: There was a plastic bag covering the smoke detector which we reported (maybe a sanitary measure, tho it appears a potentially dangerous one?
Excellent 10,0
Pros: Friendly staff and clean rooms
Okay 5,7
Cons: The walls are so thin you could hear everything, my husband didn't sleep at all. There are obviously people staying there long term... kids running around unsupervised, people doing laundry, walking around with no shoes. It was like staying in a noisy apartment building.
TownePlace Suites by Marriott Baltimore BWI Airport - Linthicum Heights
Rated no. 3
8,9
Excellent 8,9
Based on 252 reviews
Details
Reviews
R1 866

Cleanliness
9,1
Comfort
9,0
Facilities
8,7
Location
9,1
Overall
8,5
Overall 8,8 Excellent
Based on 183 reviews
Cleanliness
9,1
Comfort
9,0
Facilities
8,7
Location
9,1
Overall
8,5
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
8,0
Overall
8,0
Cleanliness
8,0
Comfort
8,0
Facilities
7,0
Location
6,0
Overall
7,0
Cleanliness
9,0
Comfort
8,9
Location
9,2
Services
8,9
Staff
9,1
Cleanliness
9,0
Comfort
9,0
Facilities
9,0
Location
8,5
Overall
9,0
Cleanliness
9,1
Comfort
9,4
Facilities
9,1
Location
9,7
Overall
8,6
Cleanliness
9,1
Comfort
9,2
Location
9,3
Services
8,9
Staff
9,0
Cleanliness
9,3
Comfort
9,4
Facilities
8,0
Location
9,4
Overall
8,0
Cleanliness
9,2
Comfort
8,7
Facilities
8,8
Location
9,0
Overall
9,0
Cleanliness
8,7
Comfort
8,9
Location
9,2
Services
8,5
Staff
9,0

Excellent 9,0
Pros: Clean !!!!!!
Cons: Shuttle to airport not operating as early as we needed
Excellent 8,0
Pros: The beds were comfortable The room itself was clean The bathroom itself was clean it's just the ceiling needed a repair I don't expect to walk into a hotel in a room where repairs look like they need to be made
Cons: The ceiling in the bathroom didn't look very clean.
Excellent 8,0
Pros: Convenient location near the airport. Able to walk to a few restaurants and had a nice breakfast. Very good location to stay when traveling for work. The room was comfortable with a nice quality bed. Shower was clean and good water pressure. Would stay again if in the area.
Cons: The doors can slam hard. Makes a loud noise.
Excellent 8,0
Cons: Very little food left at breakfast. Breakfast was one of the reasons we chose your hotel. No spoons left. When we informed young female worker at counter, her solution was to remove all the cereal. This further limited scant breakfast options. Disappointing.
Okay 5,0
Pros: Breakfast was horrible. Hardly any food and the toaster didn’t work!
Cons: Need to replace the one nightstand in our room “ 123
Excellent 10,0
Pros: Courteous staff
Okay 5,7
Pros: Great location for my needs
Cons: No maid service for two days
Excellent 9,1
Pros: Very nice hotel. Breakfast space was nice and there was a lot of variety at breakfast. Good choice
Cons: Breakfast ends at 9 am during the week. We were there on labor day breafast ended at 9 am. By the time we came down they were cleaning up already it was 9:10 . Should last until 10 am
Excellent 8,8
Pros: The lobby was clean and convenient. And as a guest you felt welcomed. For the price can't go wrong.
Cons: No real complaints. The location and lack of restaurants or stores was the only issue. Their shuttle seemed very willing to drop off but not pick up near by. .
Excellent 8,8
Pros: Shower, bed
Excellent 10,0
Pros: Breakfast was perfect for grabbing something before hitting the road. Free wifi was essential for completing work after meetings. Room was clean and bed was comfortable.
Good 7,4
Cons: Called for the hotel shuttle getting off the airplane. Told "15-20" minutes. Called after 30, told 15 minutes. Called after 15, told 10. Called after 10. Was told 10 more. Asked to speak to Manager on Duty. Told there would not be a manager available until morning. Van showed up during phone call. It is a 5 minute drive to the hotel, maybe 7 if you hit all the stop lights wrong. Van driver said he was only notified shortly before he arrived. Someone was lying. Tell me the truth. If I had known it would take an hour for the van, I'm sure I wouldn't have been happy but we could have taken a cab and at least been there in time to take a short walk for dinner.
Excellent 9,7
Pros: Clean and modern.
Cons: Breakfast had many choices but eggs and bacon could have been much better.
Okay 5,4
Pros: I enjoyed the cleanliness of the room and friendliness of the front desk staff.
Cons: I didn't appreciate staff knocking on my door 2 hours before checkout to "see if I was still in the room" .
Okay 5,7
Pros: Glad it had a pool.
Cons: Elevator didn't work. Breakfast did not start until late so we didn't get to eat anything before our flight.
Excellent 8,0
Pros: great room with all the amenities
Cons: nothing
Excellent 8,6
Pros: The rooms were noisy. I was able to hear doors slamming, toilets flushing and people talking during the night. I could heat the person in the room next to me talking between 4 and 5 AM.
Cons: The facilities were good.
Excellent 10,0
Pros: We've stayed here at least three times. The service is excellent and we love to the quick airport transport.
Fairfield Inn & Suites Baltimore Bwi Airport - Linthicum Heights
Rated no. 4
8,8
Excellent 8,8
Based on 183 reviews
Details
Reviews
R2 037

Cleanliness
9,0
Comfort
8,9
Facilities
9,6
Location
9,2
Overall
9,5
Overall 8,7 Excellent
Based on 188 reviews
Cleanliness
9,0
Comfort
8,9
Facilities
9,6
Location
9,2
Overall
9,5
Cleanliness
10,0
Comfort
10,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
9,0
Comfort
8,8
Location
9,0
Services
8,6
Staff
8,6
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,9
Comfort
9,1
Location
9,4
Services
8,8
Staff
8,9
Cleanliness
8,5
Comfort
8,4
Location
8,4
Services
8,1
Staff
8,2
Cleanliness
9,3
Comfort
9,1
Facilities
10,0
Location
9,5
Overall
10,0
Cleanliness
9,3
Comfort
9,2
Location
9,5
Services
9,1
Staff
9,2

Good 7,0
Cons: Breakfast and coffee unavailable
Excellent 9,0
Pros: Great food and service
Cons: Staff was awesome
Okay 5,0
Pros: The price wasn't bad.
Cons: The beds felt like waterfalls, they didn't have edges. They were very uncomfortable and so were the pillows, they were flat. The pool didn't have a schedule, which sounded good at first. Once we were downstairs there was 10 people in the pool already, while the max were 6. Went downstairs to the snack shop while still grabbing stuff the lady at the front desk says she needed to ring things up before I took them...I knew that! But I had my kids with me, I was really close on just leaving everything and going down the street to 7-eleven. I asked about breakfast at the front desk, the nice young man at the front desk said they weren't serving breakfast, but Starbucks opened at 6am. The next day I went downstairs, but being that it was Easter Sunday the Starbucks in the hotel was closed.
Excellent 8,0
Pros: Fritz was a great host at the bar Shuttle service to and from airport was convenient and fast
Cons: Some decor seems outdated. Could use a refresh.
Excellent 10,0
Cons: Very slow drainage in the shower/bath.
Excellent 10,0
Pros: Everything was amazing. The fact that the pool was open and you didn’t have to reserve a time was even better. I was traveling with kids and the hotel accommodations fit them as well. We were treated with respect. I can’t say enough and I will be returning for future stays.
Good 7,0
Pros: It was nice. It was sanitary. It had great service.
Excellent 10,0
Pros: Desk personnel were very helpful
Excellent 10,0
Pros: Beautiful hotel right next to the airport. Clean, extra large rooms, very nice
Cons: Nothing - it was great
BWI Airport Marriott - Linthicum Heights
Rated no. 5
8,7
Excellent 8,7
Based on 188 reviews
Details
Reviews
R1 866

Cleanliness
9,1
Comfort
9,1
Facilities
7,8
Location
9,2
Overall
7,8
Overall 8,6 Excellent
Based on 549 reviews
Cleanliness
9,1
Comfort
9,1
Facilities
7,8
Location
9,2
Overall
7,8
Cleanliness
7,0
Comfort
8,0
Facilities
6,0
Location
8,0
Overall
6,0
Cleanliness
9,0
Comfort
9,1
Location
9,2
Services
8,8
Staff
9,0
Cleanliness
7,3
Comfort
8,3
Facilities
7,6
Location
8,3
Overall
7,6
Cleanliness
9,2
Comfort
9,0
Location
9,1
Overall
10,0
Services
8,7
Cleanliness
9,2
Comfort
9,1
Facilities
8,0
Location
9,2
Overall
10,0
Cleanliness
9,1
Comfort
9,1
Facilities
8,6
Location
9,3
Overall
8,0
Cleanliness
9,0
Comfort
8,9
Location
9,3
Services
8,6
Staff
8,9

Mediocre 2,0
Pros: Almost no communication as to how to work breakfast, nor the amenities for which you pay hilton rates.
Excellent 10,0
Pros: I really like this hotel. It's always my go to.
Cons: I just wish the rooms had microwaves in them. They do have a microwave downstairs in the concession area. I just would like the convenience of a microwave in the room.
Good 6,0
Pros: I liked that there was a free shuttle to the Amtrak station. The beds were MAGNIFICENT and the rooms were nice. The neighborhood was seemingly safe and there was a lot to do and it was close enough to everything.
Cons: The breakfast was SUPER expensive. The wait at the front desk was long like there wasn't enough clerks at the desk. The restaurants around the area were almost ALL packed. We couldn't find many spots to eat at.
Excellent 10,0
Pros: The decor was unique and upscale.
Cons: Nothing was an issue.
Good 7,0
Cons: That their was trash behind my bed my Iron did not work an the remote worked on occasion.
Excellent 10,0
Pros: We loved everything about the hotel. The staff was very friendly and helpful. This location was near all the destinations we went too.
Okay 5,0
Pros: Extremely rude front counter staff
Cons: Close to airport
Excellent 9,4
Pros: Great layout and great staff
Cons: No microwave in the room, but there were two community ones to use. Overall, a great experience
Excellent 9,4
Pros: The whole staff was great, the bar was fantastic and the food was fantastic.
Cons: Not enough regular coffee in room
Excellent 10,0
Pros: Great location, nice staff, and very clean.
Cons: There are no charging stations in the room. They do not have USB plug-in stations so don't forget your charging base.
Excellent 10,0
Pros: Very nice hotel and the front desk agent was very nice. The shuttle driver on the 7:30am shuttle was great very friendly.
Cons: They need to cut the trees around the sign on the street. It was a little hard to see.
Mediocre 3,7
Pros: Modern look of the room. Water in the room.
Cons: The holes in my shower curtain. The stains on my comforter and wash cloths. Being charged twice. Calling the hotel twice to get a refund and still not getting it. Having to call the corporate office to be refunded. Not being comped in any form or fashion.
Excellent 10,0
Pros: On site restaurant and bar. Decor was very elegant.
Hilton Baltimore BWI Airport - Linthicum Heights
Rated no. 6
8,6
Excellent 8,6
Based on 549 reviews
Details
Reviews
R1 795

Cleanliness
8,9
Comfort
8,8
Facilities
8,0
Location
9,1
Overall
8,0
Overall 8,6 Excellent
Based on 319 reviews
Cleanliness
8,9
Comfort
8,8
Facilities
8,0
Location
9,1
Overall
8,0
Cleanliness
8,6
Comfort
8,5
Location
8,9
Services
8,5
Staff
8,8
Cleanliness
9,3
Comfort
9,0
Location
9,4
Services
9,1
Staff
9,2
Cleanliness
8,4
Comfort
8,3
Location
8,4
Services
8,1
Staff
8,1
Cleanliness
8,8
Comfort
9,2
Facilities
8,0
Location
8,9
Overall
8,0
Cleanliness
8,5
Comfort
8,8
Location
8,5
Services
8,5
Staff
8,9

Excellent 9,0
Pros: The whole facility was non smoking. The location is about 5 minutes from the casino/mall. If you do not like the breakfast the hotel provides it’s a Denny right out front.
Excellent 10,0
Pros: Super clean. Great location. Friendly staff
Cons: Better breakfast selections for people on special diets
Excellent 10,0
Pros: Location, shuttle, breakfast
Excellent 10,0
Pros: The bathtub was amazing. The space was great and everything was clean and so comfortable!
Cons: The tv in the den area kept turning off. I think it's the neighbors turning it off because they are so close to each other and the frequencies are getting scrambled. It was fine though bc there was another tv in the room.
Excellent 9,0
Pros: Everything else
Cons: The heater Make so much noise
Okay 4,0
Pros: The location was nice, staff was great.
Cons: The king suit bed was hard as a rock, the pull out couch was more comfortable. We didn’t notice it until the last night there but the main tv wouldn’t stay on.
Excellent 10,0
Pros: Everything else, especially the front desk service.
Cons: No hot tub and pool was closed
Holiday Inn Express Baltimore-BWI Airport West - Hanover
Rated no. 7
8,6
Excellent 8,6
Based on 319 reviews
Details
Reviews
R1 752

Cleanliness
8,8
Comfort
8,7
Facilities
6,0
Food
8,5
Location
9,0
Overall 8,5 Excellent
Based on 666 reviews
Cleanliness
8,8
Comfort
8,7
Facilities
6,0
Food
8,5
Location
9,0
Cleanliness
8,5
Comfort
8,5
Location
8,9
Services
8,3
Staff
8,5
Cleanliness
6,0
Comfort
6,0
Facilities
8,0
Location
4,0
Overall
8,0
Cleanliness
4,6
Comfort
4,6
Facilities
4,6
Location
7,3
Overall
5,3
Cleanliness
8,9
Comfort
8,7
Location
9,1
Services
8,6
Staff
8,9
Cleanliness
8,9
Comfort
8,8
Facilities
6,0
Location
8,9
Overall
10,0
Cleanliness
9,0
Comfort
9,1
Facilities
6,8
Food
8,5
Location
9,0
Cleanliness
8,8
Comfort
8,8
Location
9,2
Services
8,6
Staff
9,1

Poor 1,0
Pros: Nothing
Cons: It was loud all night and day. The pool water was filthy. The hotel claimed they blocked off times to clean the pool but that is a lie. I took plenty of pictures to report to the Health Department.
Poor 1,0
Cons: Some of the staff was very short with us. We were rushed out of the pool early for another family to swim even though I was supposed to have the last time slots because I had two rooms and I asked for the last time slots so we could let everyone else go before us and it was another family in the pool with us that wasn't apart of my family and I didn't think that was fair especially because we had to wait our turn.
Excellent 10,0
Pros: Plenty of spacious rooms, free parking. 1
Cons: Before I made my reservations. I called the hotel to ask if the parking was free and if they had microwaves in the rooms. The staff said, the parking is free and you have to put in a request for a microwave for your room. When I arrived, I was then told the rooms do not come with microwaves. The only microwave available to use was in the dinning area, of the hotel lobby.
Excellent 10,0
Pros: Good breakfast they had you fill out a order form so you could choose your own food!
Cons: Nothing the hotel was very clean!
Good 7,1
Pros: Staff, easy checking-in/out, proximity to the airport.
Cons: Cleanliness, attention to detail, more modern amenities.
Excellent 9,1
Okay 4,0
Pros: easy check in close to highway into the city
Cons: Clogged sink, very loud, poor appliances our iron and hair dryer barely worked and when asked about it they said it was functioning as normal.
Excellent 10,0
Pros: very friendly - willing to go the extra mile for you
Excellent 8,5
Pros: The Quality
Cons: Nothing.....
Okay 5,7
Cons: My toilet kept getting clogged and my tv wouldn't turn off and couldn't change the channel
Hyatt Place Baltimore BWI Airport - Linthicum Heights
Rated no. 8
8,5
Excellent 8,5
Based on 666 reviews
Details
Reviews
R1 439

Cleanliness
8,7
Comfort
8,8
Facilities
9,7
Location
9,2
Overall
9,6
Overall 8,5 Excellent
Based on 259 reviews
Cleanliness
8,7
Comfort
8,8
Facilities
9,7
Location
9,2
Overall
9,6
Cleanliness
9,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,9
Comfort
9,0
Location
9,3
Services
9,0
Staff
8,8
Cleanliness
8,0
Comfort
8,0
Facilities
10,0
Location
10,0
Staff
8,0
Cleanliness
8,8
Comfort
9,1
Location
9,3
Services
8,8
Staff
9,2
Cleanliness
7,6
Comfort
7,7
Location
8,9
Services
7,7
Staff
7,4
Cleanliness
8,9
Comfort
9,0
Facilities
9,6
Location
9,2
Overall
9,5
Cleanliness
8,8
Comfort
9,0
Location
9,2
Services
8,7
Staff
9,2

Poor 1,0
Pros: The mattress and pillows at the aloft.
Cons: I booked 3 rooms for my birthday, with my 2 sisters. We get their, and I'm told they didn't have rooms. Then she said I have one their, but they didn't know the other 2rms. We're under me and gave my sisters rooms in the Aloft. They were over booked. I ended up giving my room up to be with them. That place had drugs being smoked their, any and everybody in and out. Looked like shelter. When I booked, the sight said cancelation upto the 2nd. The hotel tels me no cancelation, so I was forced to stay other than what I booked. False and misleading advertisements. My neice spoke so highly of the element from her staying their yrs. Ago. And she wanted me to enjoy myself. BIG DISAPPOINTMENT 😞
Excellent 9,0
Pros: The room was really nice. Everything you could think of (short of an oven) was in the room.
Cons: The floors were not clean which made me nervous about the rest of the room. And the pillows where a little flat.
Good 6,0
Pros: Location and convenient
Cons: Front desk very rude. I asked was about the breakfast. What she got us an ear full of someone who feels anoyed that she was asked anything. This lady should not be servicing people. Long breaded young lady. We will not return to this hotel.
Excellent 10,0
Pros: Literally the one hotel my boyfriend and I frequent for all types of stays. Always clean and always very helpful
Poor 1,0
Pros: Nothing! This hotel made my stay in Maryland miserable and unpleasant.
Cons: The staffs are unfriendly. The room is run down, the furniture damaged and scruffy the hot water never really got hot in the middle of March, the coffee maker was left dirty from the guess before me, which means housekeeping is not doing a good job at keeping the rooms clean in the middle of a pandemic. I have absolutely nothing good to say about this place. I stayed here 4 years ago and it was a beautiful hotel back then.
Excellent 9,7
Pros: The room was nice and spacious and the kids loved the pool! The staff was great!
Cons: The last day there was a bunch of people whom checked in and everything became noisy and loud everywhere in the hotel.
Excellent 10,0
Pros: The staff at the Element were Courteous and professional. Well maintained facility - consistently; as I have stayed at this hotel on four separate occasions in the last three years.
Excellent 8,0
Pros: Modern
Cons: B
Excellent 8,3
Cons: Elevator carpet floors were dirty. For such a clean looking, contemporary hotel, that was a disappointment.
Excellent 10,0
Pros: Hotel was very clean. Rooms are nice and spacious. Breakfast was great.
Element Arundel Mills Bwi Airport - Hanover
Rated no. 9
8,5
Excellent 8,5
Based on 259 reviews
Details
Reviews
R1 909

Cleanliness
8,7
Comfort
8,6
Facilities
9,1
Location
9,1
Overall
9,0
Overall 8,3 Excellent
Based on 902 reviews
Cleanliness
8,7
Comfort
8,6
Facilities
9,1
Location
9,1
Overall
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
10,0
Location
10,0
Overall
10,0
Staff
10,0
Value for money
10,0
Cleanliness
8,6
Comfort
8,5
Location
9,0
Services
8,4
Staff
9,0
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,5
Comfort
9,3
Facilities
9,3
Location
8,0
Overall
7,7
Cleanliness
8,7
Comfort
8,6
Location
9,1
Services
8,6
Staff
8,8
Cleanliness
8,4
Comfort
8,5
Location
8,8
Services
8,0
Staff
8,5
Cleanliness
8,8
Comfort
8,9
Facilities
8,0
Location
9,2
Overall
10,0
Cleanliness
8,6
Comfort
8,7
Location
9,0
Services
8,4
Staff
8,9

Excellent 8,0
Pros: beautiful hotel great staff i liked the outdoor seating in front if it were warmer it would have been fun to utilize it centrally located so everything is around you food gas more hotels airport .
Cons: NO hot water please fx this problem
Excellent 8,0
Pros: Close
Cons: Hot water
Excellent 9,0
Pros: Was all good very plesent staff
Good 7,0
Pros: No breakfast do to covid
Excellent 9,0
Pros: Beds are very comfortable
Cons: Nothing
Excellent 10,0
Pros: This hotel is very close to the airport & even had the shuttle pick my family and I @ 1200am. The customer service was impeccable & the room was what was advertised. Overall excellent
Excellent 10,0
Pros: The staff was excellent--the most effective and pleasant that I've experienced in a long time. From the shuttle drivers to the front desk, they were anexcellent team.
Excellent 8,2
Pros: The shuttle service was excellent. The lady that picked us up arrived about 5 minutes after we called at 1:30am and was very friendly and helpful.
Okay 4,3
Pros: The tv in the room was nice and I had no problems connecting to Wifi.
Cons: The bathroom was not clean at all. There were some sort of stains on the tub and the floor. The toilet seat had a burn mark on the top. Also the room smelled musty when I first walked in. This is an older hotel and needs some major upgrades. I could barely get the door open when I got to the room. It was practically stuck. Had to force it open.
Country Inn & Suites by Radisson, Baltimore Air - Linthicum Heights
Rated no. 10
8,3
Excellent 8,3
Based on 902 reviews
Details
Reviews
R1 553

Cleanliness
8,8
Comfort
8,6
Facilities
8,8
Location
8,8
Overall
8,8
Overall 8,4 Excellent
Based on 111 reviews
Cleanliness
8,8
Comfort
8,6
Facilities
8,8
Location
8,8
Overall
8,8
Cleanliness
10,0
Comfort
8,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
8,6
Comfort
8,8
Location
8,8
Services
8,8
Staff
8,2
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
8,6
Comfort
8,2
Location
8,7
Services
8,0
Staff
8,5
Cleanliness
9,6
Comfort
9,1
Facilities
10,0
Location
8,8
Overall
10,0
Cleanliness
8,9
Comfort
8,8
Facilities
8,0
Location
9,0
Overall
8,0
Cleanliness
9,2
Comfort
8,9
Location
8,9
Services
8,7
Staff
9,1

Okay 5,0
Pros: Nothing my phone is not working I told the staff that my phone is not working twice but it was not being fix
Cons: Someone in the 2nd lobby is smoking marijuana
Excellent 10,0
Pros: Always stay here when flying out of BWI. Very relaxing. I leave my car here til I come back and there has never been an issue.
Cons: Never have any issues.
Excellent 8,0
Pros: No breakfast in that lovation
Cons: Breakfast
Excellent 10,0
Pros: Simple and comfortable style of the room with very comfortable beds.
Cons: なにもない
Excellent 10,0
Pros: Clean, to the point. All employees I interacted with were professional and friendly.
Good 6,2
Pros: Security could have been better, but I enjoyed myself. Also, airport's fault...sent me to wrong Marriott. But, I got there 3 hrs after my plane landed. BWI Marriott was on my confirmation (nothing said Courtyard). Bed was comfortable! Check out time is nice:)
Courtyard By Marriott Baltimore BWI Airport - Linthicum Heights
Rated no. 11
8,4
Excellent 8,4
Based on 111 reviews
Details
Reviews
R1 581

Cleanliness
8,7
Comfort
8,7
Facilities
6,8
Location
8,9
Overall
8,0
Overall 8,2 Excellent
Based on 198 reviews
Cleanliness
8,7
Comfort
8,7
Facilities
6,8
Location
8,9
Overall
8,0
Cleanliness
6,0
Comfort
7,0
Facilities
5,0
Location
7,0
Overall
6,0
Cleanliness
8,5
Comfort
8,4
Location
8,8
Services
8,0
Staff
8,5
Cleanliness
10,0
Comfort
10,0
Facilities
10,0
Location
10,0
Overall
10,0
Cleanliness
7,0
Comfort
8,0
Facilities
7,0
Location
8,0
Overall
10,0
Cleanliness
8,9
Comfort
8,9
Location
9,1
Services
8,7
Staff
9,0
Cleanliness
8,9
Comfort
8,8
Location
9,1
Services
8,6
Staff
8,4
Cleanliness
8,8
Comfort
9,3
Location
8,8
Services
8,5
Staff
8,5
Cleanliness
9,0
Comfort
9,2
Location
9,0
Services
8,5
Staff
8,8

Mediocre 3,0
Cons: I did not have a hot shower at all Sunday morning , evening or even Monday morning. Very disappointed in not having simple comfort of warm shower . Now I’m traveling here every month but don’t think I’ll be staying here when I can’t count on warm shower !
Excellent 10,0
Pros: Everything
Excellent 10,0
Pros: Rooms are very nice and the staff gives great service.
Cons: There was nothing not to like.
Excellent 8,0
Pros: The toilet was clogged and we had to clear it ourselves.
Cons: Having to plunge a clogged toilet.
Good 7,0
Pros: My Partner and I was in the need if a peaceful week long vacation not to far from home, just to get a away. We figured Maryland would be perfect. When we arrived the check in process was very smooth. The room was very nice and spacious. Very well cleaned, they already had some utensils and etc to use. Although we had brought our own from home (due to COVID reasons) but what we did we made sure to clean first. The King size bed was very comfortable. The kitchenette felt at home i loved cooking in our room. Was a little bummed that the pool was closed but i guess a lot still isn’t back to somewhat normal in Maryland so i’ll take that. Breakfast was minor, nothing special. The checkout process was easy. I love how everything can be done from your phone especially the digital room key. That was cool. Parking was great.
Cons: The bathrooms definitely needs to be updated. The shower curtain doesn’t cover or stay in place for the entire tub to keep water from going out. The bathtub head wasn’t properly in the wall. There was no active ventilation in the bathroom. The toilet had a very terrible flushing system. There was also mold inside of the toilet, as well as w horrible “cigarette” smell in the bathroom. There were some paint chips on the dining table and some spots on the chairs (thats to be expected after many uses).
Excellent 9,7
Cons: There was nothing I didn’t like
Excellent 10,0
Pros: Very clean and comfortable room. Every staff member we met was friendly and helpful.
Cons: Hot tub didn't work.
Homewood Suites by Hilton/Baltimore-Washington Intl Apt - Linthicum Heights
Rated no. 12
8,2
Excellent 8,2
Based on 198 reviews
Details
Reviews
R1 909

Cleanliness
8,4
Comfort
8,3
Facilities
6,9
Location
9,0
Overall
7,0
Overall 8,1 Excellent
Based on 452 reviews
Cleanliness
8,4
Comfort
8,3
Facilities
6,9
Location
9,0
Overall
7,0
Cleanliness
5,0
Comfort
4,0
Facilities
4,0
Location
6,0
Overall
4,0
Cleanliness
7,0
Comfort
7,0
Facilities
7,0
Location
7,0
Overall
7,0
Cleanliness
8,1
Comfort
8,3
Location
9,0
Services
7,8
Staff
8,8
Cleanliness
8,0
Comfort
7,0
Facilities
8,0
Location
8,0
Overall
6,0
Cleanliness
8,9
Comfort
8,7
Location
9,0
Services
8,2
Staff
8,9
Cleanliness
8,2
Comfort
7,9
Facilities
9,0
Location
8,9
Overall
9,0
Cleanliness
8,2
Comfort
8,3
Facilities
6,8
Location
8,9
Overall
7,4
Cleanliness
7,8
Comfort
7,9
Location
8,6
Services
7,5
Staff
8,2

Mediocre 3,0
Pros: Location
Cons: Tv wasn’t working. Shower was dirty. I had to be moved to another room. It wasn’t worthy the amount I paid.
Okay 5,0
Pros: Promptly attended needs.
Cons: Airport Shuttle service is NOT 24 hours. Call ahead to confirm times. Had to get a taxi/shared ride at 11pm to get to hotel from airport. Disorganized/outdated system. I was given a dirty/used room. It hadn’t been attended by housekeeping. They switched my room promptly. The second room had a non-functioning toilet. They switched the room Promptly. The third room is was clean but had POOR plumbing. Water wouldn’t drain in shower, and multiple flushes needed just for toilet paper.
Okay 4,0
Pros: The staff was friendly the shuttle driver was very helpful and not just driving the shuttle.
Cons: The manager had a bad attitude upon check in. Covid guidelines are misrepresented on website. Some people were offered vouchers , while others received nothing. The website stated free breakfast daily. No substitutions were offered but listed.
Excellent 10,0
Pros: Was clean and quite.... A lot like the one i worked for here in Cleveland ohio.... Staff was friendly and polite....
Cons: French Vanilla creamer....lol
Excellent 8,0
Cons: Not enough towels
Excellent 8,0
Pros: Clean and comfortable. Very nice breakfast.
Cons: Undergoing remodel. It was awkward entering from parking due to closure of the normal entrance.
Excellent 10,0
Pros: How friendly everyone was that I encountered on the staff
Cons: Nothing
Okay 5,4
Pros: The hotel itself was nice, there were renovations going on and I got a renovated room.
Cons: I was going to give this an excellent review but I made a mistake and booked for 3 days rather than 3 nights which I take full responsibility for. Instead of calling me, the staff took all of my clothes and things and stuffed them into my bags, mixing my clean and dirty clothes, shoes, laptop, anything you would normally have. Then taking the bags which were left open and putting them in a housekeeping closet, keep in mind, my laptop and kindle were in there. Then they called me at 330 pm making me aware that they noticed I vacated the room but didn't vacate my things. I called them back within 10 minutes and explained to them what happened. At first she thought she had mixed up the days and then she said that no, actually I had made the mistake. I asked them because they had my credit card on file if they charge another night. The person shut me down immediately and said I had to go back through the 3rd party to book another night. (kayak, priceline) I got off the phone and booked another room there immediately; which I wish I hadn't done but I was panicked because I was there for work. I got back to the hotel and got my bags which my stuff had been shoved in them without being closed. I asked if I could speak to a manager. I was really upset they went through my things and I did not understand why they didn't call me first to see what might have happened. The manager was not there so I called the corporate office. The could not have been any nicer, they said the would have the hotel manager call me within 24 hours. The manager called me back. I said that I took full responsibility for making the error but I was really upset with them that they did not contact me first before going through all my things, they had my credit card on file, I would have charged another night with no problem. He said that this was 50% my fault and so I should take part of the responsibility. Mind you, I said that this was partly my fault but I thought what he said was a totally inappropriate thing to say. He then said he did not have my contact information and they could not call me. I reminded him, they had all of my information from priceline which included my phone number. I also told him that his employee called me after they had done it so they must have had it on file. He acted surprised and said he would look into it. He then said that they were completely booked and this was the reason. I let him know that as soon as I got off the phone that I booked a room there immediately so it was not a no vacancy issue. Basically, I was really upset with the way I was treated and really upset that someone had gone through all of my things including electronics. The manager then called me back and said he talked to the employee and that upon further investigation he would comp my room. I'm not someone who complains a lot but I really want this place to understand that it is not okay to go through people's things and it should have been approached much differently.
Okay 4,0
Cons: The smell from some sort of air freshener was very overwhelming. Had to turn on the air and open the window. Asked the person at the front desk if every room had this strong fragrance and was told he had no way to know. Not very helpful. Would not stay at this location again.
Good 6,0
Pros: Breakfast was good. Staff was very friendly.
Cons: Room smelled stale and a bit musky
Okay 4,0
Pros: Fast check in, free breakfast
Cons: Booked for 4 adults, but given 1 king bed. I called ahead to inform them that we are checking in late due to very heavy traffic in the hi-way. When we got there it was already 3am but they already have our key ready which about the only positive.A big surprise when we got to the room as there was only 1 king size bed. Another problem was the parking, they didn't have enough for all guests. We will not stay at this hotel again.
Okay 4,5
Pros: Near bwi. Nice towels and linens. Bed was comfy.
Cons: No eggs, bacon, sausage, potatoes, gravy, biscuits in the breakfast you come to expect at la quintals. The hotel is in need of an update. Material condition is poor.
Good 6,5
Pros: It served its purpose as a place to sleep before an early flight and was perfectly fine for that.
Cons: The bed was a tad hard.
Excellent 10,0
Pros: The free USA Today newspaper A very tasteful and complete breakfast. The Internet Wi-Fi connectivity. The friendly and courteous ladies at the front desk. The hard working ladies that cleaned my room.
Cons: The noisy people in the room next door.
La Quinta Inn & Suites By Wyndham Baltimore Bwi Airport - Linthicum Heights
Rated no. 13
8,1
Excellent 8,1
Based on 452 reviews
Details
Reviews
R1 667

Cleanliness
8,0
Comfort
8,1
Facilities
7,5
Location
8,6
Overall
8,0
Overall 7,7 Good
Based on 988 reviews
Cleanliness
8,0
Comfort
8,1
Facilities
7,5
Location
8,6
Overall
8,0
Cleanliness
8,0
Comfort
7,5
Facilities
7,5
Location
9,0
Overall
7,5
Cleanliness
7,6
Comfort
7,9
Location
8,5
Services
7,4
Staff
8,0
Cleanliness
6,0
Comfort
6,0
Facilities
4,0
Location
6,0
Staff
5,0
Cleanliness
7,3
Comfort
7,7
Facilities
7,3
Location
9,1
Overall
7,3
Cleanliness
8,0
Comfort
8,0
Location
8,6
Services
7,8
Staff
8,1
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,8
Overall
10,0
Cleanliness
8,1
Comfort
8,3
Facilities
8,1
Location
8,6
Overall
8,4
Cleanliness
8,1
Comfort
8,2
Location
8,5
Services
7,9
Staff
8,4

Good 7,0
Pros: Clean room reasonable price.
Cons: N/A
Excellent 10,0
Pros: I like everything
Cons: N/A
Excellent 10,0
Pros: Everything
Cons: I loved it
Excellent 10,0
Pros: My 2nd time staying here easy for airport access
Cons: they keep switching shuttles so we missed it at the airport we waited over a hour and decided to take lyft.. our last stay it was red now it's white with little writing
Excellent 8,0
Pros: Location
Cons: Not having to call for the shuttle
Good 6,2
Pros: It was convenient and price was good.
Cons: Night staff was grumpy. Room was a little smelly
Excellent 8,0
Pros: All essential, very clean. The employed charmers.
Excellent 8,8
Cons: Everything was okay so far
Excellent 10,0
Pros: Clean room Quick staff
Good 6,5
Pros: I liked that my check in went very smoothly and the room was pretty decent.
Cons: We go no warning that maintenance was being down on the streets and we were going to be out of water and there was absolutely no parking. We had to park next door at the Hilton. When we called the front desk the lady told me I could park on the grass or something but there was no guarantee that my car wouldn't be towed because she didn't work for the Hilton.
Excellent 8,5
Pros: The room was clean and nice overall. Loved how they accepted our pets.
Cons: Sheets had a few stains and needed to be changed. TV service was out for the first few hours we were there. No breakfast
Excellent 8,0
Cons: I was disappointed that there was no microwave or fridge in my room. I ended up moving and paying another ~$12 to get them. Otherwise fine.
Good 6,8
Pros: New room with desk for work.
Cons: No frills.
Excellent 9,6
Pros: Scott at front desk was very professional and helpful. I was looking for a place near the airport for one night and with shuttle service to and from airport and not too expensive. The shuttle service also drove me to dinner and picked me up after.
Okay 5,6
Cons: Clientele....there was an aggressive panhandler roaming the grounds. Whether they were or not, some guests seemed to be living there semi-permanently. Although the rooms have been redone, the motel seems dated. The clock was difficult to figure out as to how to set it. There seemed to be people roaming around all evening.
Excellent 8,0
Pros: The front desk clerk was exceptional. The first room I had had a small odor and what appeared to be mold. I went to the front desk and they moved me to a new room and he gave me a snack to boot
Excellent 8,6
Pros: Good staff
Cons: No breakfast
Okay 5,3
Cons: very disappointed with the transportation to and from the airport, as we chose to stay here because of an early morning flight from BWI
Good 6,3
Pros: Location
Cons: What I really didn't like was Kayak listing a two-bedroom room as a "triple." As a result, the three of us had to book a second room, unexpectedly. When I complained to Kayak after the fact, I was told that "triple" means "two beds." That makes sense only if "double" means "one bed" and "single" means "sleep on the floor." Also, there were cockroaches--real ones, not the ones who work at Kayak. But whatever.
Red Roof PLUS+ Baltimore - Washington DC/BWI Airport - Linthicum Heights
Rated no. 14
7,7
Good 7,7
Based on 988 reviews
Details
Reviews

Cleanliness
8,1
Comfort
8,1
Facilities
7,5
Food
10,0
Location
8,7
Overall 7,6 Good
Based on 1 235 reviews
Cleanliness
8,1
Comfort
8,1
Facilities
7,5
Food
10,0
Location
8,7
Cleanliness
8,0
Comfort
8,0
Facilities
8,0
Location
8,0
Overall
8,0
Cleanliness
6,0
Comfort
6,6
Facilities
6,0
Location
7,3
Overall
7,0
Cleanliness
7,9
Comfort
7,9
Location
8,8
Services
7,7
Staff
8,4
Cleanliness
6,0
Comfort
6,0
Facilities
6,0
Location
8,0
Overall
6,0
Cleanliness
8,0
Comfort
7,6
Facilities
7,4
Food
10,0
Location
8,1
Cleanliness
8,1
Comfort
8,1
Location
8,6
Services
7,9
Staff
8,3
Cleanliness
8,1
Comfort
7,9
Facilities
10,0
Location
8,6
Overall
10,0
Cleanliness
8,4
Comfort
8,3
Facilities
7,7
Location
8,8
Overall
7,3
Cleanliness
8,2
Comfort
8,0
Location
8,8
Services
7,9
Staff
8,4

Good 7,0
Pros: Staff was pleasant
Cons: My only issue was that when i was laying in bed i saw a few ants on the bed as well as on the bench near windows. I asked to switch rooms and they did with no hesitation.
Okay 4,0
Pros: Nothing
Cons: Nothing
Excellent 8,0
Pros: I like the fact it was close for me to handle business.
Cons: The could upgrade there beds not very comfortable.
Excellent 8,0
Pros: The staff was the most courteous ppl I’ve encountered in awhile. Excellent customer service.
Cons: There was a lot of marijuana smoke that I kept smelling in the hallways and elevators. It made it uncomfortable for me bcuz I have asthma and it aggravates it.
Okay 5,0
Pros: Proximity to the airport is good. Location is too industrial for my vision of aloft as an upscale travel and leisure hotel.
Cons: I really did not like the room decor and amenities.
Excellent 10,0
Pros: I think this was the best hotel I've ever had based on my budget. It was a beautiful large space with lots of natural light, a partitioned bathroom on the backside of bedroom. The best part was the extraordinary view. If you look directly out the window from the bed all you see are trees. I'm at a Westin now. Surprisingly there aren't any outlets in the bathroom, and I couldn't get online for a day; I wish I could be back at the Aloft.
Cons: The shower didn't close, but at least it didn't leak water all over the floor.
Mediocre 2,8
Pros: The Aloft BWI is filthy. My room had a 6 inch glob of hair on the bathroom floor, significant mold on bathroom floor, large hole patches on the walls, pea size particles on shower glass door 6 x 6 area of carpet near AC unit soaking wet, substance residue on night stand and terrible smell.
Cons: 6 inch glob of hair on the bathroom floor, significant mold on bathroom floor, large hole patches on the walls, pea size particles on shower glass door 6 x 6 area of carpet near AC unit soaking wet, substance residue on night stand and terrible smell.
Good 6,8
Pros: Location is very convenient. Easy access to Rt 295 and the airport.
Cons: They might just fixed paints in the room and there were stains of paints everywhere: on the carpet, desk, shelf, etc. The elevator door does not open/close properly and I almost got locked in once. The AC was set to cool when I entered the room and it was almost Christmas!
Good 6,2
Pros: Clean Great location near BWI Lots of friendly "try" by staff Good amenities (pool, bar, breakfast and snack available)
Cons: New hotel where processes at the hotel are not aligned completely with options on web site (like "breakfast included"). Over-reserved for parking spaces allotted.
Excellent 10,0
Excellent 10,0
Pros: The staff was amazing, Tamera, Jamal, Gladys, Cliff and last but certainly not least Niya! They were so amazing I'd take a trip from Phoenix to Baltimore JUST to see them. They truly are the definition of hospitality
Cons: My only concern was it took almost 2wks to receive my incidentals deposit back. But that's attributed to processing times through financial institutions.
Okay 5,4
Cons: Facility is quite old $ tired. Various things were missing or didn't work. Location is isolated, not close to many restaurants or shops. Staff did all they could to make up for facility shortcomings.
Good 6,8
Pros: Check in was easy, no hassle. The room was nice, what you would expect for the price.
Cons: The bartender was rude. No knowledgeable in the basics of bartending. No continental breakfast. Had to pay $3 for a basic razor
Excellent 10,0
Pros: Friendly staff, clean rooms, comfortable beds, convenient to airport
Cons: No continental breakfast
Mediocre 2,0
Pros: The bar
Cons: Room was dirty staff unprofessional
Excellent 10,0
Pros: I always feel comfortable at Aloft locations. All service staff including housekeeping were very friendly and responsive to a "Hello". In general the hotel and room seemed very clean and smelled fine. The bed was very comfortable and the linens bath etc were all in good order
Cons: But due to some abuse by guests the room was looking a little worn. ie:Scratches in wall finish & headboard.
Okay 5,7
Cons: There were no towels in my room. I called 4 times to ask for towels and got no answer.
Good 7,3
Pros: close to the airport very comfortable bed free coffee non smoking-supposedly
Cons: some guests were smoking and none of the staff called them on it the entertainment system in the room required a special cord to connect your personal device, which signage said was available at the desk- the 2 girls looked at me as if I had 2 heads and could not find the cords
Excellent 8,3
Pros: Decor & layout was unique along with a great snack area, billiards table & social areas in lobby area,. Friendly staff.
Cons: Though clean lots of scuff marks on walls, stains around shower door hinges , and similar"long term" maintenance things is starting to give a run down appearance to an otherwise unique and fun place to stay.
Mediocre 3,3
Pros: Nothing
Cons: This establishment over the duration of four days charged my credit card four times after I had prepaid for the room, not including an incidental charge, totaling $360.00. The staff was not able to explain the charges, and could not get a manager on the phone to speak with me. According to the staff, every time I asked to speak with a manager, there wasn't a manager on duty. The staff would call the manager in my company and be directed to a voice mail, and leave a message. They do have a pool, but the hours of operation are slim. The pool is not open until 4pm when a lifeguard is on duty. That brings me to another issue, I caught the lifeguard smoking marijuana just outside the back door to the hotel (which is right by the pool). I'm not normally against people smoking marijuana, however, I do have an issue with it when peoples lives could be in jeopardy. Because of this experience, I will never stay at another W hotel.
Aloft BWI Baltimore Washington International Airport - Linthicum Heights
Rated no. 15
7,6
Good 7,6
Based on 1 235 reviews
Details
Reviews
R1 923

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