Hotels near Washington Dulles Airport

Pros: Great beds. Efficient check in. Pleasant staff

Cons: Pool closed due to covid

Pros: The customer service was excellent. The breakfast was great. The room was clean and the beds were very comfortable.

Cons: The room could have used more toilet paper. It could have also used more towels. Some complementary food would also have been nice.

Pros: Good breakfast. Nice area! Nice size room!

Pros: Clean

Cons: A little small

Pros: I did like the size of the room.

Cons: It was hard finding parking near my room

Pros: No comment

Cons: No comment

Pros: I liked Rita how she was pleasant she reached out through email about my early check in request. The rooms were clean good smelling and the room for the money was the best around. The room really was super nice.

Cons: The workers were very pleasant. It's just the food options was not enticing and not very many options. But it could have been worse.

Pros: Exceptional customer service

Pros: The rooms were laid out well and comfortable.

Cons: Was charged extra hidden fees post stay.

Pros: Great

Pros: N/a

Pros: The room was spotless and the bed was comfortable.

Cons: The water pressure coming from the bathroom sink was low. It took wat to long to fill a glass.

Pros: Everything was great as usual

Cons: Nothing

Pros: Great location, and the suite layout is fantastic if you are traveling with kids. Easy to get to Dulles, and the Reston Station metro station is only a few minutes drive.

Cons: I have stayed at this location several times over several years. Each time I wake up feeling like I did not sleep well. The mattresses (for me) tend to be very uncomfortable (although I can't quite pin down why). However, I assume this will vary from person to person, so I wouldn't let it dissuade you...otherwise the suites have a great layout, and it is quite convenient to Dulles and as a jumping off point to downtown DC.

Pros: Room was nice, "roomy" breakfast was very good

Cons: batteries died on my door lock and kept us locked out for an hour. but staff and engineer was nice and efficient

Pros: Staff were very helpful. TV was good. Lots of car parking. The swimming pool is big enough to swim in and the children had a great time playing.

Cons: It was all good.

Pros: The rooms were close together. The rooms were clean.

Cons: In 1 of our 2 rooms the telephone didn't work, the toilet wouldn't flushand there was a strong mold odor.

Pros: The staff was very accommodating. Complimentary toiletteries were available at no extra cost. Printing facility was also available at no extra cost. Airport shuttle was available at no extra cost.

Cons: There is no grocery store nearby. A small gas station shop is helpful but not great.

Pros: Breakfast was fine. More variety would be good.

Pros: This was a last minute stay for us. The shuttle was quick to pick us up at the airport! Check-in was easy and quick after a LONG day of travel. The room was clean and the bed and pillows were the most comfortable that I have had in a hotel in ages!

Pros: great staff

Pros: Very good breakfast!

Pros: Good location and convenient to the airport

Cons: Nothing comes to mind

Pros: The quite and the comfort

Cons: Price change

Pros: Great price on sorry notice stay

Pros: Duvet was beautiful and homey. Room was good for two people only.

Cons: Vending machines weren't on the floor of the rooms.

Pros: I LOVED this hotel. We had such a great experience here that started with our check-in process. Gina helped us and she was SO friendly & SO helpful with our questions. We stayed over night after a week long vacation on our way home. I was a little leery due to it being so reasonably priced- wasn't sure if we would have a "you get what you pay for" experience, but that wasn't the case. We had such a comfortable bed. The room was so clean. We had a nice few of planes landing outside. The hotel has free hot coffee in the lobby 24 hours- which was great for when we arrived. The bathroom and room were spacious. The shower was awesome. Most hotels have a tub, this was just a shower but so nice- The breakfast- we expected just cereal or bagels & pastries. There were hot items available as well as waffle maker, pastries, fruit, yogurt... juice options. overall really nice hotel. It was pretty close to the nearest metro station (within driving distance, not walking). We would definitely stay here again!!

Cons: we didn't dislike a single thing!

Pros: Nothing

Cons: They gave me a smoking room without telling me. It was like walking into an ashtray. When I complained, they said they were full and sent me packing. No offer to find me a habitable room.

Pros: The rooms were clean and well kept, pool and hot tub were great as well as fitness center. Breakfast every morning was delicious and well attended to. Overall a great experience.

Cons: The hotel shuttle only went to one airport (Dulles) and there is no metro availability at that airport, so you need to drive to get anywhere you need to go (other than the airport).

Pros: Everything was very clean and comfortable. We really appreciated the friendly staff and the breakfast was an added bonus. A good buy for your money.

Pros: breakfast had a very wide variety of food

Cons: n/a

Pros: Served hot breakfast everyday!! Pool area tables never cleaned same spots on table all 5 night's.

Cons: Would of been nice to have the size room I reserved. Front desk does not greet you when you walk in. The pool walls very sharp. All the kids cut the bottoms of feet in the pool. Pool gate not locked last night. Was left wide open for anyone to get inside. Ice cube makers don't work in rooms. Some televisions didn't work. Annoying to switch room when already settled.

Pros: The swimming pool

Cons: The room smile

Pros: I loved the spacious rooms and the large tv.It was the best hotel I have stayed in

Cons: The brekfast .only cheese omlets nothing else was hot and it could have better coffe that was terrible

Pros: Close to airport

Cons: Employees rude and not pleasant to interact with. They are short with you and not polite. Not a single smile from any employee while we were there. Just a lot of unhappiness. Also, nobody came to clean our room after our first day.

Pros: Very comfortable bed and pillows, spacious room.

Cons: The breakfast

Pros: The room was spacious and was well beyond my expectations. There was a living room, kitchen, large closet, big bathroom, and an amazing workspace

Cons: I wish the gym had more than just one elliptical and 3 treadmills. I would still come back again though.

Pros: Nothing. I wasn’t actually allowed to stay at the hotel because they overbooked and sent me to another hotel nearby. This was after making me wait in the lobby of the Hyatt House for nearly an hour (11:30pm to 12:15am) after they misrepresented the situation and told me that “housekeeping was still preparing your room”. After waiting in the lobby, I was then nonchalantly told that there was no rooms available due to overbooking, and that I should “go next door”.

Cons: Honesty and transpareny would have been appreciated. Don’t lie to a customer that their room is being prepared when you know that you don’t have a room available. Additionally, NOT OVERBOOKING would be a generally good practice. After this experience, I will do whatever I can to avoid using Hyatt or Kayak

Cons: Clean rooms and 24/7 coffee

Pros: We liked everything about this hotel!

Cons: We found no faults.

Pros: Love the hot breakfast, free parking and wifi included. We had the Deluxe King Suite. Simply amazing and spacious suite. More like an apartment unit. Newer and quiet appliances with huge closet and washroom. Tons of room for two. Both my wife and I loved our stay here. Highly recommended and can’t wait to be back.

Cons: Nothing...... This place checked off all our boxes.

Pros: Convenient to local shopping area. Airport minutes away while not on airport grounds. Decent breakfast selection. Rooms are quite and comfortable.

Cons: Nothing bad to say about this property. Have stayed here a couple of times and would do so again.

Cons: My flight got in late and when I got to my room it was extremely hot. The air conditioning was broken, they told me there were no other rooms available and no one was available to come look at it. The next morning I talked to three other people about it and nothing was done. It was 87 degrees in my room the whole time I was there, it was miserable.

Pros: The housekeeping lady.

Cons: The staff was unaccomodating. Refused to acknowledge the room I paid for. I travel 300+ days of the year. One thing I know is good customer service skills and working with an unhappy customer within reason. And they did none of the above.

Pros: Staff was very friendly, helpful & welcoming! Room was very large & beds were extremely comfortable. Morning breakfast buffet was very good with many choices, even cooked to order egg station. Free airport shuttle - just call hotel when you arrive. A very nice feature was that the hotel shuttle will take you to restaurants, malls, etc. within a 5 mile radius. When you are ready to return simply call the hotel and the shuttle will pick you up. Very nice feature!!!

Cons: Terrible flashing light on smoke detector in bedroom made sleep impossible. Heating unit didn't work and was terribly loud. Sympathetic blankets and tiny than bed pillows made it feel like Comfort Inn than a Hyatt. Would never ever return.

Pros: The room was clean, and the staff was polite as well.

Cons: I called the front desk when I arrived at the airport; though they told me the driver would be there soon, it took 45 minutes of standing in the cold. I had to call the front desk a few times - the lady at the front desk said that the driver picked up some people and came back. I had to explain to her that he neglected to pick me up, and that I was waiting in the cold. Also, the business center was offline, so I couldn't print my boarding pass, and the coffee pot in the room was broken as well.

Pros: It was nice the room had a full kitchen. From what I could tell the room was very clean. I would stay again.

Pros: kitchen

Cons: no airport shuttle

Pros: Close to Dulles Airport and offers a free shuttle.

Cons: No complimentary water bottles in the rooms.

Pros: Good value. Good food. Clean and comfy

Cons: Didnt have my booking.com reservation or comfirmation

Pros: Spaciousness of the room: it was set up as an accessible space. Layout gave us everything we needed to relax. We’ll-maintained.

Cons: Short-staffed on the late-night kitchen.

Pros: Good location. Staff was friendly and helpful.

Pros: Clean, beautiful and staff!

Cons: Bed was uncomfortable other than that awesome place 🙂

Pros: Location was good

Cons: Very basic breakfast and outdated interior.

Pros: Overall a very good weekend. Well appointed and clean in all the public areas and upon arrival. Staff was very attentive and friendly. If returning to the area, would have no hesitation in another stay.

Cons: Returned from hot day at the Zoo and National Mall to a room uncleaned. Not the end if the world, but a noticeable miss.

Pros: Location

Cons: Keys didn't work when we arrived at room after long elevator wait. Fridge did not work. Ice maker did not work on floor. AIR CONDITIONER did not work properly. HOT all night! Breakfast omelet was overcooked.

Pros: We traveled with 3 girls, and staying here with the swans made them feel like Princess's, the Breakfast was wonderful, so many choices. Swimming area was Great, he was on point to ensure No one got hurt, which sometimes its nice to know that someone is looking out for your kids to have a safe time while playing. Overall I would Love to stay there with the family again. Thank you for giving them a Wonderful hotel. They won't see any other ever the same again

Pros: The remodeled rooms are really nice. Large rooms with chairs. Large TV, seamless shower and warm lights in the bathroom, removable table in the bedroom. Really nice.

Cons: Microwave should be in all rooms. They need larger carts with sides to help bring in bags.

Pros: In the middle of nowhere but great for the airport. Good shuttle service. Simple and clean hotel for a night before flying out. Staff was helpful to get another room as the first room we were given was vey noisy from electrical equipment. Second room was good, far away from the central lift area. Aircon was also not too noisy and cool.

Cons: Perfectly acceptable and value for money

Pros: Bad rating due to having to pay for parking while I traveled. $49 total.

Cons: Pay to park.

Pros: Nice, quiet hotel located near the airport. Nice and cheap.

Cons: Breakfast is free but no bacon. Just walk to old country buffet I guess?

Pros: Staff were very hosipitable and shuttle service was excellent! Thank you all!

Pros: Hotel staff were friendly and helpful.

Pros: The staff had our rooms ready and allowed us to check in hours before official check in time. The rooms were clean and quiet, free breakfast, friendly staff and we took advantage of the workout room.

Pros: The building was very clean, staff very kind. The location to the airport was great. I was a little disappointed with the pool. The picture on the website makes it appear as though there is a hot tub by the pool, which is not. I didn't read the information, so possibly it stated no hot tub, but the pictures made it look like there was one. The pool area was clean, but the room was terribly hot, while the pool water seemed pretty cool.

Pros: Very nice stuff and good location 👍👍👍Fair price

Pros: I love the freedom of having a kitchen, and one with plates, bowls and pots too! But the top joy of this stay was the bed - so comfortable, and some of the best pillows I’ve ever slept on. Amazing!

Cons: I had expected more breakfast-like foods, like little bottles of milk, and maybe rice crispies or cereal containers. If the food selection was geared toward breakfast, as well as the snacks and a bit of dinner, it would be well rounded!

Cons: Front desk lady had a attitude and began getting smart when she asked for my card without telling me a amount and got mad when I said I don’t want my card swiped until I know why

Pros: Everything

Cons: Nothing

Cons: The TV was on a cabinet shorter than the bed and it was difficult to see from the bed. The thermostat control did not work. We had to manually change from air-conditioning to heat as needed

Pros: breakfast

Cons: nothing

Pros: It’s a very nice hotel. Love being able to watch the airplanes.

Cons: I don’t like that they charge to park in the parking lot. As much as I pay for my room the parking should be free. I’ve never had to pay to park where I’m staying.

Pros: Decent location.

Cons: They charged $7 per night for parking in a regular parking lot in a suburban location. This seems unnecessary.

Pros: All of it

Cons: Nothing

Pros: The rooms were very spacious.

Cons: We had to wait over an hour to be picked up by the airport shuttle. We called several times but we're not able to reach anyone at the front desk. We finally had to call the reservations number before talking to a real person. Even after speaking with someone we never saw the van. We were finally able to get a nearby hotel van to give us a lift to the hotel. This is especially disappointing because we called ahead to let them know when our flight would be arriving.

Cons: Staff was EXTREMELY rude and disrespectful. I had a late check in, I called in before hand to make sure my room was held and not overbooked. The lady on the phone was rushed and said "yeah no worries we got you taken care of" When I arrived same lady said we overbooked you. Then told me to go next door to the Sheraton which was $40 more expensive.

Pros: This was a great location, convenient to Dulles Airport and the companies I needed to visit. A shuttle is provided to and from the airport, and to local businesses to the hotel.

Cons: The rooms were furnished with "well worn" 60's era furniture, uncomfortable beds, and loud air conditioners.

Pros: Great hotel . great staff.

Cons: The staff sucked and the hotel had all kinds of problems, will never stay there again!

Pros: Clean. Good free hot breakfast

Cons: Pool was closed in evening on weekday. Not a big deal. Very nice place nonetheless

Pros: Rooms were big and clean Breakfast has quite some choices of food and was included with the room. Free wifi!!! Location was great not far from the Dulles airport

Cons: We waited for a while for airport shuttle because they work with Sheraton, so pay attention to Sheraton airport shuttle when it comes so you don't wait forever...

Pros: It is a great location in reference to the airport and the surroundings. They were eateries nearby and great places to take a walk if you're into that. The rooms were updated and very practical. They were also spacious and I love the options for connecting to the 42 inch TV. The bed was comfortable as well.

Cons: The location is being developed and there is construction across the street which can be noisy.

Pros: Proximity to Dulles Int'l Airport Free shuttle to airport beginning at 5 a.m.

Cons: No amenities - I needed Tylenol/Ibuprofen badly, and there was no small shop or convenience store in the hotel. Coffee and breakfast not available until 6 a.m. Bare-bones Front desk had sign stating that their representative was out delivering something, and he was out front smoking a cigarette, peering through the window at those who were waiting to be helped.

Pros: The hot breakfast was great. The room was very clean and spacious.

Cons: The pool was closed the first day we were there. The shower pressure is very weak.

Pros: Nothing. The best I can say is it was dry and the snow was not in the room.

Cons: Parking lot not plowed, very poor English spoken by staff, noisy families everywhere and my credit card # was used in a fraudulent transaction several days after my stay, at a facility very close to the hotel. I can only assume the # was stolen during my stay when i used the card at the hotel.

Pros: The price was very affordable. The room size was very comfortable with: a bar, separate couch, desk area from the bed. Everything was clean, and by me traveling alone, I felt very safe even to outside and jog even though they had a fitness area.

Cons: I wish there were a waffle or pancake maker (instead of pre-made pancakes). Breakfast was still ok though there were limited options, also being a Diabetic they should have had sugar free syrup, but at least breakfast was free which was nice.

Pros: Customer service.

Cons: International guests have hard time coping with U.S culture.

Pros: Huge rooms. Very comfortable. Decent hotel style breakfast

Cons: Great location for the airport but not the best location for visiting the area.

Pros: I Just Love Everything About This Hotel!! Great Location, Friendly Front Desk, Clean Rooms, Complementary Breakfast & Good Value For Money!!

Cons: They Should Open The Pool For Longer Period Of Time, Not Only 5 To 10!!

Pros: Breakfast

Cons: Housekeeping

Pros: We liked just about everything. The WiFi was exceptionally fast from our room...

Cons: The only thing that we didn't like is that the sink was not in the same room with the toilet and shower.

Pros: Big rooms I really recommend it to Families

Pros: Probably the best to spend a night before taking a flight.

Pros: Clean & comply

Pros: Best bed ever. Show is hot and strong.

Pros: The bed and the stylish designs.

Cons: Having a working air system in the bathroom.

Pros: Everything exactly like you would expect from an airport hotel of this brand. Driver of the shuttle was very nice and friendly.

Cons: Very noisy hotel with extremely thin walls. Group of young teenagers staying on the same floor I was on. Noisy until 2 a.m. two nights in a row. Complained to the front desk several times but without satisfactory resolution. Noisy on the third night from a different group until 1 a.m. I'm a business traveler, so I was very surprised when I was given a room on this floor. Even though the management left a wine and cheese plate the day after the noisy incident, I doubt if I would stay here again due to the thin walls.

Pros: I was checking in very late and the staff was really friendly and the bed was very comfortable.

Cons: Bathroom was a little small, but otherwise perfect

Pros: Convenient location to Dulles airport. Nice view from room.

Cons: Poor quality of rooms interior, inattentive service, restaurant not open on Sunday night, room service menu missing from room had to call twice to get, food not very good and weirdly delivered in shopping bags.

Pros: The room layout was lovely and large. The bed was comfortable.

Cons: The extra blanket in the closet looked like something you'd find in Grandma's closet....old and ripped. It was cold in the unit even though I adjusted the thermostat. The blankets should be able to be pulled up over a person's shoulders.

Pros: Thanks for the great deal

Pros: The shuttle drivers where caring, charismatic and comforting. There is one who's last name is Abdullah that caters to his riders and make your short trip a ball.

Pros: Bed and room

Pros: Location, size of room, amenities

Cons: Bed sheets were light. Should have included heavier covers.

Pros: Inexpensive

Cons: The staff is rude. I had a poor experience with a front desk staff Nov 21, 2015. Her name is Julia. The staff has hair over their badges so their name is not revealed. I ask her her name.

Pros: Room was clean and comfortable. Staff were great.

Cons: Good job

Pros: Loved there room and all of the complimentary items. Really a great place overall.

Cons: The breakfast was about $20 for a buffet... However it was delicious

Cons: Nothing

Pros: Great service. Breakfast buffet was excellent. Room was nice.

Cons: Due to construction traffic, did not arrive at Dulles until 2:30 a.m. Sunday morning and needed to be at airport for flight to Mexico (via Houston) at 6:00 a.m., so I never checked in. Tried to cancel this reservation and was not successful. Because of this difficulty, I will never use Kayak again. Gloria Tadlock

Pros: I like the way ur staff was at the wedding reception and they was always made sure we were okay through out the night.

Cons: The bed was so hard it was very uncomfortable. Woke up my back my hurting bad..

Pros: Parking, location

Cons: Restaurant, bathrooms in the room, clean!

Pros: Pet friendly. Where other hotels wanted to charge us $100 to bring our pets for the night, Westin happily welcomed our two small dogs. Breakfast was also good. Highly recommend this hotel.

Cons: Parking costs $8

Pros: Close to airport

Cons: Having hot water!!!!

Pros: Only the location

Cons: Couldn't sleep because of bed bugs, and the shuttle takes about one hour to come even they say it's only 15 minutes

Pros: The bathroom was large with a rainfall showerhead which was amazing. The bed was inviting and comfortable. Complementary Starbucks coffee in the room, my favorite too, Pike Place Coffee!

Cons: The Lobby near the bar area had a section of the floor that had no tile but an extremely sticky blacktop flooring. It seemed like it was the underlay to the tile flooring. Very strange and odd to be walking on something like that in the Lobby.

Pros: Close to Dulles, and convenient for a stopover

Cons: An older hotel in need of renovations.

Pros: The hotel is close and looks nice. The room was nice and clean. Comfortable beds.

Cons: Only there for a few hours due to a missed flight. Staff were nice but didn't go the extra mile to help. I was tired and hadn't slept in 24 hours. Getting basic hotel info was like pulling teeth. It would have been nice to have some better late night room service options after being trapped in an airport all day. The airport shuttle was late leaving which was annoying, but ultimately fine since we were so close.

Pros: The service was great and the hotel was so clean!

Cons: There was nothing. I loved everything

Pros: Staff was very friendly & helpful. I requested a room away from elevators and it was granted. Also recieved a free 2pm check out. Loved the bathroom especially the Kolher square rainforest shower head.

Cons: Tv signal keep going in& out so I had to use my tablet instead. But wifi is free on weekends so no worries :)

Pros: The staff was highly helpful and very nice. The room was really clean and spacious, overall we had a great stay and would come back again.

Pros: Location

Cons: No food options at night. Our flight landed after midnight and we were told the kitchen was closed and there was no room service. All we were offered (initially) was junk food (candy, etc). After a few minutes of looking in vain for something healthy to eat in amongst all the junk food the desk clerk admitted actually there *might* be some chicken salads left in the kitchen and called someone to bring them out. Now, obviously I can never prove this but I'm convinced that they were keeping these meal aside for staff and that, presumably, leftover fresh food that expires at the end of the day (like salads) are given to staff. Anyway, that's the last time we'll be staying there.

Pros: The design and comfort of the room were great. The bathroom was outstanding - very nice change from most other hotels! The cost of the room was a great value. We would stay again at this hotel without hesitation.

Cons: Our waitress in the Padella restaurant was terrible. We were there around 7:30pm on 9/7/15. She was very rude to me (husband) and addressed all of her comments and questions only to my wife, constantly finishing her sentences with "Ma'am" and looking only at my wife, not me. When we first sat down, her first sentence was "Can I get you drinks?". Before we had a chance to answer, she immediately said to be "Do you want to order the rib eye?". We did not even have our menus yet. I said nor did absolutely anything to cause her "men hater" attitude. It took forever for her to bring out the bill. When she finally did, she never returned to collect the credit card. We were by a window. During all of this time, I saw her spending a lot of time gossiping with someone at a particular table, as well as walking around cleaning up other tables and setting up place settings on tables. We ended up going to the bar to pay the bill. The bar tender was extremely nice. After paying the bill, we ordered two drinks to take up to the room. The bartender did an outstanding job in making the drinks.

Pros: Lobby is beautiful, the rooms clean and spacious. Front office staff was great at check in and bar staff was friendly and attentive.

Pros: The hotel was beautiful and the rooms were modern and very clean.

Cons: The staff wasn't attentive. I felt like we were being nickeled and dimed (We had to pay for breakfast and for internet)

Pros: The room was well-appointed and nicely arranged, but the bathroom was exquisite, with a big walk-in shower that included a rainwater sprinkler and separate hand shower. The staff couldn't have been more pleasant and helpful. The Sunday buffet breakfast was reasonably priced, though the selection was fairly simple and routine.

Cons: Wi-Fi wasn't visible in our room. Fortunately not critical for this stay but could be frustrating for a business traveler. The mattress needs to be replaced. No support and sagged toward the center.

Pros: Love the room it was clean and comfortable also the bathroom was so spaces and clean. The pool my kids loved it they where in from the time it open until is was closing time I must say we did enjoyed our self.

Cons: Nothing not to like.

Pros: Comfortable, good facilities and clean.

Cons: Internet was not free. Internet is too basic to not be included in the price nowadays.

Pros: It was close to the airport and it was clean. The parking was free

Cons: There was no direction from the parking garage to the lobby so you wandered around the convention center till you lucked upon it. The room was poorly arranged so that my wife and I were bumping into each other and the furniture constantly. The air was not fresh in the room. In the restaurant my wife got moldy strawberries and the waitress was rushing us to pay.out

Pros: Travel often and this hotel is one of the best examples of what a stay should be like. Stayed here many times and staff is consistently pleasant, helpful and courteous. Rooms are clean, updated and comfortable. Parking lot is well lit. Towel animal was cute!

Cons: No complaints.

Pros: Location, everything

Cons: No complaints very nice

Pros: the rate was reasonable

Cons: the room not being cleaned and the lack of towels

Pros: Everything

Cons: No maid service

Pros: Budget-wise this lodging option is very affordable. The room is furnished with a good-size table for someone who needs to work. I was pleasantly surprised that the room is equipped with a mini kitchen (full size refrigerator, stove and oven, microwave and a small collection of kitchenware.

Cons: No dinning room in the premise so had to arrange for outside delivery.This was a minor inconvenience

Pros: Room

Cons: Breakfast

Pros: Very clean!

Cons: It was all good!

Pros: Only good thing about this property is the fact it was quiet and close in location to my son.

Cons: Staff not very helpful. Got lost finding our room. Didn’t even tell us where it was located just told us to pull around and park that way.

Pros: Never received my refund

Cons: Never received my refund

Pros: Real Hotel where the guest comes first

Pros: I liked the cleanliness.

Cons: I didn't like that majority of the staff was rude. Also the original room they gave me was horrible. I couldn’t even open the door. They seemed annoyed when I asked for a new room.

Pros: Staff were very courteous, seemed genuinely glad I was there Cleaning service each morning was timely and good quality Food at restaurants was excellent quality

Cons: My room was right by the ice machine, so I was kept awake by that.

Pros: Restaurant on site, nice room, swimming pool, convenient to Dulles

Cons: Lots of random hairs in the room and the lifeguard at the pool didn't seem qualified to help in an emergency. Also, the hotel has been recently redone but they didn't replace the toilet seat. So, very modern nicely decorated room with a toilet seat from mid-80s complete with cracks and possibly some burn marks. Weird to leave that after a complete remodel. Makes you wonder what else they didn't update.

Pros: Great room and friendly staff

Cons: TV reception very bad. Kept getting no signal on most channels Even locals Kept going on and off. Breakfast was not very good.

Pros: Airport shuttle and location for an early flight. The staff was helpful in arranging the shuttle and confirming times to meet the shuttle.

Pros: Room was very small., dirty, not comfortable and congested. The ventilation was not good. Microwave was just below the sink which is not good.

Cons: Nothing. It was really a very bad experience. Will never pick this hotel again,

Pros: Friendly staff, great breakfast, clean and comfortable room.

Pros: location to airport, price, free shuttle that ran early enough for my 8AM flight.

Pros: parking was convenient, room size was good, staff was friendly

Cons: The carpets were dirty. we had to wash our feet and where flip flops in the room. The room felt damp or clammy even with the AC on.

Cons: After many advance discussions with the staff about my flight arrival and shuttle availability, I was left outside for an hour in the cold and dark in the early morning hours unsure whether a shuttle was coming. The desk woman would not lift a finger to make sure I was safely in a shuttle, even saying I could take an Uber with no reimbursement. The whole reason I stayed at the hotel was because of assurances made by the staff in advance about the shuttle. Will not stay at this hotel ever again.

Pros: Staff, near the airport

Cons: Far from shops, restaurants

Pros: Friendly staff. Airport shuttle. Clean and big room. Nice breakfast.

Cons: Not too many places near around to do something during the day.

Pros: Exceptional service, staff friendliness and room maintenance. I would definitely stay again.

Pros: Friendly staff, neatness, Breakfast.

Pros: We liked the front desk staff. Very attentive and polite. The room was clean and worked for the few hours we were there (sleeping). Room service was quite overpriced for what we got but it was decent food.

Cons: The shuttle from airport to hotel was confusing and difficult to locate. Make sure to be clear on where they will pick you up. They didn't stop at. Oth locationa for us so We waited for over an hour but when it finally arrived it was fine.

Pros: The room was right where I park

Cons: It didn't have the walk in shower that was described to me

Pros: Shuttle availability to airport. Breakfast offering. Coffee service late in the day.

Pros: The staff was cordial and attentive. The room was updated and clean. The breakfast was excellent.

Cons: There was a lot of moisture in the room and the air conditioner struggled to keep the room cool.

Pros: We liked we were convenient on and off highway but without highway noise.

Cons: Staff could not find our prepaid reservation for 15 minutes on check-in. Staff gave poor directions to room and ice machine; it was like they did not care to be clear enough. Ice machine was small, had a solid metal refrigerator door without handle and was back in pantry kitchen, under a work counter and all they said, twice, was it was "in there." I ahd to go around the room and try several appliances before finding it while the staff was just talking at the front desk.

Pros: Hotel was clean and the free breakfast included hot food. The location was very convenient to the Air and Space Museum at Dulles and only a short drive into downtown D.C.

Cons: The first room we were given didn't have functioning heat and air. We had no difficulty getting a new room but it did separate us from the rest of our group.

Pros: The staff was very nice and the room was spotless. It was also quiet for being outside condo set up.

Cons: Couldn't shower before I left because of no hot water. That should at least be the basic. You can mess almost everything else up but really no hot water? Very annoying.

Pros: Closeness to airport. Friendliness of staff. Breakfast area.

Cons: No elevator to 2nd floor.

Pros: The building looked good as we pulled up, and the room had been re-done, with nice sink top, large TV and new towels.

Cons: Start with doors opening on the parking lot [very dangerous] and on the outdoor balcony. No elevator. Old building spruced up, but small and uncomfortable room. AC didn't work very well, kept cycling on and off all night but didn't actually cool the room much. At least the AC unit was loud enough to cover [most of] the noise from the parking lot just outside the window. Uncomfortable bed, old saggy pillows. We didn't stay for breakfast.

Pros: Staff was friendly and able to assist with any issues I had while staying there. Location was convenient and the price was decent.

Cons: Rooms were clean but very dated. The door didn't seem to seal up properly in frame allowing quite a bit of noise into the room.

Pros: excellent breakfast and service was very good

Pros: The rooms were ok, nothing fancy. But the staff was great.

Pros: Not far from the Airport IAD

Cons: Bad service No staff No food resturant open No one to curry your luggage No one answer ur phone calls Non friendly staff I will never stay in this hotel Bad Coustomer service

Pros: Lobby

Cons: The staff weren’t friendly. Rooms are old school and dusty.

Pros: The bathrooms and the outside fire pits

Cons: Outside fire pits needed to be cleaned

Pros: The only think likeable about this location is the size of the rooms. The location is decent but a bit off the beaten path for Dulles.

Cons: This location is in desperate need of updating. There are rips in the hallway carpet. The bathrooms have outdated finishes. The bedding and curtains are 1980s.

Cons: the hotel is very long instead of tall so I had to drive to front entrance for check in and check out. Be aware of where your room is and try to get it near an entrance.

Cons: The curtains in my room had horrible stains. Looked like blood stains.

Pros: No breakfast provided

Cons: Broken mattress, stained linens,

Pros: We did a reverse park sleep and fly. A park fly and sleep. We needed a crash pad upon our return.

Cons: Long walk to elevators and carpets make it hard to wheel luggage.

Pros: Location.

Cons: The beds. The mattress was old and saggy. The box spring had collapsed, so that we each rolled towards the middle of the bed. The lamp shades were torn. The elevator was broken. Awful.

Pros: Staff was good

Cons: god awful carpeting and other furnishings in the hallways and (to a lesser degree) in the rooms. It looks (and smells) like they haven't updates it since around 1975. It's time. There was a stain on our comforter.

Pros: front desk restaurant bar

Pros: Location

Cons: Rooms and hotel in general are in need of an update. Very noisy which made it difficult to sleep. Front desk clerk spoke with such a heavy accent that I could not understand a word he said. Got charged $50 for something we did not incur. Listed as a four star hotel on Kayak, which it is not even close to being. (Ritz Carlton Pentagon City, also in Northern VA, is also listed as four stars.)

Pros: The room was big enough for a family stay.

Cons: The shower door couldn't close, and took forever to fix it. When you flushed the toilet, the water splashed everywhere.

Pros: Friendly and helpful staff . Free wifi.

Cons: The construction (fence) by the entrance. Wifi can be slow.

Pros: Close to the airport. Shuttle goes every 30 min

Cons: Nothing. Reasonably priced for one night layover in Washington

Pros: Lobby and front entrance is good

Cons: Room, Refrigerator is not working they replaced but still it didnt work. No expecting this from 4 start hotel.

Pros: Electronic check in/out. Use of smart phone to unlock room door.

Pros: Very high value

Cons: Next time we stay in Washington, we will look for a place close to metro

Pros: I liked the bed

Cons: I can't believe a major hotel chain is still charging for internet in 2015.

Pros: Bed

Cons: Nothing

Pros: Satalite tv didnt work. No breakfast. Pool closes too early. Room is hot. No fridge no microwave. No stamps to mail things.

Cons: Everything was horrible. Tv sucked pool closed to early no free breakfast no kid friendly place to eat. No stamps no fridge no microwave.

Pros: The beds were very comfortable! The executive lounge was nice but should have been available more hours. The shuttle to the airport was convenient.

Cons: There were no fridges in the rooms which was very inconvenient. The room service menu was very limited. Almost no vegetarian options. And breakfast should be available all day. There was a huge middle school group that refused to share the pool with any other guests all night. Very rude!

Pros: Concierge lounge was nice, though the decor is 1970's burn orange. Staff member in lounge was excellent. The gym was very nice. They carried Pepsi products! I like Hilton properties.

Cons: Not close to public transportation. TV service inconsistent- frequent 'no signal' messages during the 90 min I tried to watch. Very 1970's decor and layout- needs updating.

Pros: Liked amenities, the room and the service.

Cons: All was great.

Pros: Loved the bathroom and the comfort of the beds!

Cons: I wasn't aware it was pet friendly. Some dogs were barking in the early morning hours. Other than the noise the stay was amazing

Pros: I really didn't have an opportunity to see all of the facilities the hotel had since this was a weekend business trip. However, the room, the concierge lounge, the dining facilities, and the lounge, were all very accommodating. Clean, neat, in order, and very inviting. Also the staff seemed to, ALL, be some of the friendliest of any place I have stayed before. The easy highway access and location to the airport and convention centers was perfect and also a very short commute. I will happily stay with this hotel again.

Pros: Everything went off without a hitch. We were here for a quick overnight to catch a very early flight the next morning. But we were able to check in, get room service, wander around the property, have a quick swim, watch a movie and relax before our flight. The shuttle was right on time. Staff was professional and attentive.

Cons: more environmentally friendly solutions to room service, although I understand that with corona some adjustments must be made.

Pros: The only thing good is the location near IAD

Cons: Honestly, the front desk team, they are rude and disrespectful and treat you sleeve. They never like to him and explain anything, that’s why they never scored high on the facility, always low. Even their manger are the same. So, I don’t recommend to anyone. If I could, I rate them as ZERO.

Pros: Staff was great

Cons: had to pay for wifi and everything was under construction or not opened. indoor pool was tiny

Pros: Staff was very helpful in quickly getting us items that we had forgotten in closet.

Pros: Location

Cons: Expense/Tax

Pros: Close to the airport. The staff was helpful.

Cons: Meals were difficult and expensive and you are not able to go out to get anything if you don't have a car It would be nice to have a better understanding of what was not being done during covid precautions.

Pros: Manage was super helpful as he made a plan for our baggage. Also helped us with the shuttle to airport. We appreciate the staff and all their help.

Pros: Beds were very comfortable.

Cons: Limited lunch/dinner menu with not many kid-friendly options

Pros: Will stay there anytime I come to town.

Cons: Everyone was nice .the rooms were very clean and did smell

Pros: Lovely hotel. Nice clean rooms.