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Santa Fe hotels near New Mexico State Capitol
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Best Santa Fe hotels near New Mexico State Capitol
"Located in Downtown Santa Fe, this inn is within a 15-minute walk of Railyard Arts District, Santa Fe Plaza and Loretto Chapel. Santa Fe Railyard and New Mexico State Capitol are also within 10 minutes. Santa Fe Depot is only a 5-minute walk. "
Overall 9,4 Excellent
Based on 441 reviews
All
- All
- Couples
- Mature couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Loved the food variety for breakfast!
Cons: Having to leave
Travel Happy® with Drury Hotels. You have enough to worry about while you're traveling. Let us take a few things off your plate, so you can focus on the good stuff. Breakfast, Wi-Fi, dinnertime snacks, soft drinks, popcorn, business center, workout facilities and more - we've got you covered! A microwave and refrigerator can be found in all rooms. Drury Hotels is 100 percent family-owned and operated. At every one of our 150+ locations, you'll consistently experience rooms with crisp sheets, fine linens and cozy surroundings to ensure a good night's sleep.
Overall 9,3 Excellent
Based on 982 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,0
Pros: Staff was consistently welcoming. Several unexpected amenities found in more expensive hotels. Clean throughout.
Cons: Disappointed in the mandatory valet parking and respective fee.
Excellent
10,0
Excellent
10,0
Excellent
9,1
"Located in Downtown Santa Fe, this spa hotel is steps away from Palace of the Governors, Santa Fe Plaza and Loretto Chapel. New Mexico Museum of Art and Museum of Contemporary Native Arts are also within 5 minutes. Santa Fe Depot is 12 minutes by foot. "
Overall 9,3 Excellent
Based on 649 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
9,7
Excellent
9,1
Excellent
10,0
Excellent
10,0
Pros: Staff was friendly and helpful, facility was in great shape. our room was unique with original art and colorful furnishings. The lobby area is large and comfortable and well used.
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
8,0
Excellent
10,0
Good
7,7
Pros: Great location
Cons: Room not as described or pictured at all, Huge disappointment. Also first room they checked us into had someone's drinks on the desk along with other items. Also when checking in, the manager said "Oh, you booked third party". Why should that matter? Made me fell like a low class guest. Then finally after being checked in to 2 other rooms, the third room was satisfactory. Also the pool and spa is not very good. Have had much much better at a Holiday Inn Express for hot tub, pool, and fitness equipment.
Excellent
9,4
Excellent
10,0
Excellent
8,0
Good
7,4
Excellent
10,0
Pros: The hotel is beautifully appointed with southwestern antiques and details. Staff was helpful and friendly. Central location and easy parking.
Excellent
9,7
Excellent
10,0
Excellent
8,0
Pros: The bathroom was unique and the setting of the hotel was perfect. Great for spending time and walking around Santa Fe.
Cons: My view was of a parking lot.
Excellent
10,0
Excellent
9,4
Pros: The comfortable beds, beautiful decor, very friendly staff and good location.
Excellent
9,4
Excellent
10,0
Pros: I liked everything about this hotel. The room was wonderful, the staff excellent and polite, the restaurant was wonderful, and the location was the best. It even included free parking in a covered garage.
Cons: Every aspect of this hotel was excellent.
Good
6,2
Pros: Very tourist oriented. No an elegant place, but comfortable.
Okay
4,8
Pros: 1. Convenient location 2. Convenient parking 3. Holiday buffet was very good in restaurant.
Cons: 1. Room was very shabby and in desperate need of make-over. 2. Loud music from bar goes on every night until 11:00. Very disturbing. 3. So over-priced for what we got. 4. Did not find Stephen at the front desk to be helpful at all. 5. Will NOT use hotel again.
Excellent
10,0
Pros: My husband and I found La Fonda a very comfortable and beautiful place to stay. The central dining room, where we often had breakfast and dinner, is a beautiful setting, with courteous staff, and excellent cuisine.
Excellent
9,7
Pros: The building is wonderful, a pueblo style exterior with an art-filled interior. The staff was gracious and accommodating. We loved the folk art touches scattered throughout the public places and rooms. You could hear the Basilica bells pealing and walk to the place to mingle with the tourists.
Cons: The La Fonda is a fine, venerable institution. Santa Fe has an extraordinary architectural homogeneity (in a good sense). The must have very strict zoning rules for the historical district. That being said, it all seemed a bit artificial, without the sights and sounds of real town. Not far out, there are miserable reservations with dirt-poor housing and a feeling of desolation. That is not La Fonda's fault, of course, but it is a bit shocking.
Excellent
10,0
Pros: Year-in and year-out the LaFonda always sets the standard for my Santa Fe visits. Yes there are many great hotels in this wonderful town but for class, comfort, quality dining and loation you cannot beat this historic Inn.
Located in Santa Fe (Historic Eastside), Hacienda Nicholas Bed and Breakfast is within a 15-minute walk of Santa Fe Plaza and Loretto Chapel. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and multilingual staff. Free self parking is available onsite.
Overall 9,2 Excellent
Based on 108 reviews
All
- All
- Couples
- Business
- Groups
- Solo travellers
- Business travellers
An exquisite Santa Fe boutique hotel reflecting the culture and sophistication of its historic setting, the Inn and Spa at Loretto features 134 guestrooms, a full-service spa, casual fine dining, three art galleries and a tranquil sculpture garden. The Inn is ideally located in the heart of Santa Fe, near the Palace of the Governors and just one block from historic Santa Fe Plaza's galleries, museums, restaurants and boutiques. Built at the end of the historic Old Santa Fe Trail high in the spectacular Sangre de Cristo Mountains, the Inn and Spa at Loretto is an architectural recreation of the Taos Pueblo, a national historic landmark.
Overall 8,9 Excellent
Based on 399 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Pros: Diane & Mary with the concierge we’re excellent!!! Also, the desk staff, valet & bell staff were fantastic.
Cons: The spa was mediocre at best.
Excellent
9,1
Pros: The location is superb, the ambience was perfect. Clean large rooms, and a lovely view.
Cons: Mostly, the staff was great and friendly. However, a bad experience in the bar was really disappointing. I wanted to order a light meal (available there) and a glass of wine. I sat alone at my table for at least 15 minutes, while others who were couples were getting waited on and served. They had even come after me! After about 15 minutes, I realized that I wasn't going to be served. So I went up to the bar, where 3 of the bar staff were talking and laughing. Finally, "Luis" took my order of a glass of wine. I commented that I didn't realize thT I had to come up to the bar myself and get a drink. He never responded and gave a slight smirk. I am handicapped and have trouble walking due to 4 fractured vertebrae. I would have appreciated an apology and then have someone come back and check! I slowly drank my wine, and still no service, while others around me (couples) were served. I wanted another glass of wine and a light bite to eat. But obviously that wasn't going to happen unless I chased someone down. So I just left. Regarding Luminare, the restaurant, service was ok. Nothing stellar. At dinner, I wasn't informed of any specials, yet I heard other tables getting the full treatment. I feel that because I am a woman alone, I was sort of treated as a second class citizen. Lorenzo the bellhop was GREAT. So were the front desk staff.
Excellent
10,0
Excellent
10,0
Good
7,1
Pros: The location was good.
Excellent
8,5
Pros: The staff was really helpful. Lots of nice amenities. Very walkable and nice grounds.
Cons: I left a scarf behind in the room and housekeeping was not able to find it.
Good
7,7
Pros: The exterior of the hotel and landscaping are easily the best in town. On-site valet parking is quick and convenient, as parking in old town santa fe is very limited. The location is ideal. It's a quick walk to anywhere in the old town area.
Cons: The rooms are very average and dark. In my opinion, they are very overpriced, as is the restaurant. I expected better decorating in the rooms, considering the hallways and public areas of the hotel are very nice. One person in our party discovered their bed had been thrown-up in the night before and improperly cleaned. When they pulled down the comforter, they were greeted by the offensive odor and put a towel on the bed and found it was still wet. Their night was comped, but that's about as bad as it can get.
Excellent
8,0
Pros: Valet service was good
Cons: Food was overpriced and the breakfast was lousy Housekeeping service fee? Are you kidding
Good
7,6
Pros: I really loved the spa-like feel of the place and proximity to the plaza, all the shopping, restaurants, museums, and community activities. The decor - especially the lounge and the pool area have a resort atmosphere and you do feel like you are treating yourself.
Cons: I have stayed at other spa resorts. I don't think the Loretto should call itself a "spa" in the title since it doesn't have any sauna, steam room, or similar facilities. When I stay at a spa, I am really looking for those types of facilities. Also, although they were "nice," I didn't feel staff was really game for checking in with guests about their needs. For example, at the pool, there were several groups of guests the day I was enjoying the pool which also happened to be on the weekend of a big fiesta. Guests (including myself) had to go inside to ask for food/bev service and towels were at your own service. If this hotel really wants to be considered a destination for spa travelers, guests shouldn't have to walk into the lounge area in their swimming attire to ask for food/bev service (yes, there is a phone at the pool a guest can use to call the bar for service but it's just as easy at that point to walk 2 more steps into the bar). Food/Bev management, please schedule an extra waitstaff to attend to pool guests on weekends. Thanks! once I did touch base with the bartender, she was very sweet and attentive! oh and also, please offer guests water while they are at the pool especially since many travelers aren't used to the elevation. I enjoyed my stay, thank you.
Excellent
9,4
Pros: Loved the style and amenities. The restaurant, both indoors and outdoors, was very pleasant. Great service and food.
Cons: Didn't like having to valet our car.
Excellent
9,7
Pros: This may be the first time we've spent in a hotel that had really comfortable rooms (the bed and pillows were wonderful). The architecture was very interesting, and gave it an almost exotic feel (from east coasters at least). The location in Santa Fe let you do almost everything within walking distance, and it's a short drive to other great spots to visit like Los Alamos, Taos, and Albuquerque. The staff were always very helpful.
Cons: Only negative I can think of is their fitness center's a bit of an afterthought, especially when both treadmills were broken at the same time. If you're going to charge everyone a mandatory fee for its use, you should at least keep the equipment working. And while the valet parking staff were awesome, having to pay for valet if you wish to park there is also a little annoying. (I would have anyway, but I can certainly see how someone would not want to.)
Excellent
10,0
Pros: This was my first time and it was more than what I expect. Service was excellent.
Cons: Candy and snacks were too expensive.
Excellent
10,0
Pros: Extremely friendly and accommodating service! So beautiful and comfortable with a lovely restaurant and outdoor areas galore for enjoying the perfect weather. Especially outstanding service from Vernon, Anita and Marcel! We'll be back!
"This family-friendly Santa Fe hotel is located in the historical district, within a 15-minute walk of Railyard Arts District, Santa Fe Plaza and Loretto Chapel. Santa Fe Railyard and Santuario De Nuestra Senora de Guadalupe are also within 10 minutes. Santa Fe Depot is only a 3-minute walk. "
Overall 9,0 Excellent
Based on 120 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
"Located in Downtown Santa Fe, this spa hotel is within a 15-minute walk of Santa Fe Railyard, Santa Fe Plaza and Loretto Chapel. Railyard Arts District and New Mexico State Capitol are also within 10 minutes. Santa Fe Depot is 6 minutes by foot. "
Overall 8,8 Excellent
Based on 570 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
6,0
Cons: Heard the guests staying above us throughout the entire trip. Kitchen closed half way through our trip, we were never given notice. Closet was dirty. Most of the staff was extremely pleasant and warm. Good location
Excellent
10,0
Excellent
9,4
Pros: Friendly staff.
Cons: Room was a bit small
Excellent
10,0
Pros: Loved it all! Comfy bed, great balcony view, but private, great meal in restaurant, very pretty surroundings
Good
6,2
Pros: Great location. Friendly staff.
Cons: Room was not fully cleaned. We were put right next to the kitchen, which got pretty loud around 5 am.
Excellent
10,0
Excellent
8,5
Pros: Room was quiet and comfortable, location pretty good for walking downtown SF tough several blocks off the Plaza. Very nice staff and very helpful.
Excellent
8,0
Excellent
9,7
Pros: The minute I walked in, the vibe was very relaxed, lighting was perfect and it felt inviting. The staff at the front ran were friendly, professional and very helpful.
Cons: The only thing I didn't like was the road noise. Weather was ideal so I had my door open and because it it located at a busy intersection, I heard a lot of car noise. Again, this is the ONLY thing I didn't like.
Good
7,1
Pros: Decor
Cons: The restraunt was very disappointing. The food appeared and tasted like frozen entrees from the grocery store, mediocre at best. The wait staff, while very pleasant, were slow and had to come back several times to clarify our orders.
Excellent
10,0
Excellent
10,0
Pros: Rooms, amenities, locatiin
"Located in Southside, this hotel is within 3 miles (5 km) of Meow Wolf, La Cieneguilla Petroglyph Site and International Museum of Collage, Assemblage & Construction. College of Santa Fe is 2.6 mi (4.3 km) away. "
Overall 8,5 Excellent
Based on 603 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7,4
Excellent
8,8
Excellent
10,0
Good
7,1
Cons: Cerritos Blvd is motel row and not the safest area in Santa Fe.
Excellent
10,0
Excellent
9,7
Excellent
8,2
Pros: The staff were exceptionally friendly and helpful, and the rooms were nice and quiet. The breakfast was also nice.
Excellent
8,8
Pros: Friendly, knowledgeable staff. Modern, clean, comfortable room.
Excellent
10,0
Good
7,6
Excellent
8,0
Pros: Very large room.
Cons: After a couple of days, the breakfast got old.
Excellent
10,0
Excellent
10,0
Excellent
9,1
Good
7,1
Pros: My room was clean and comfortable. The bed was very comfortable, and the lighting in the bathroom was very good, which is not always the case in hotels, and thus worth mentioning. The staff were friendly and helpful.
Cons: My room did not have a microwave. The "business center" only had 2 computers, one of which did not work at all, and the printer did not work. The breakfast was not really worth eating, even at no charge. The "fresh" fruit was especially disappointing.
Excellent
8,0
Cons: Parking lot lights blazed through the room all night despite full coverage curtains.
Okay
5,4
Cons: Won't stay there again. On the third floor, a beep sounded every 2 minutes - sounded like a smoke detector indicator of a low battery. Contacted the front desk the first night, they did nothing. Lasted our entire 3 day 2 night stay. There was little light in the room, not enough to work by. There was no electrical plug by the desk - have to unplug the TV and a light plus borrow an extension cord from the front desk to use my laptop. People were nice, but room wasn't.
Excellent
10,0
Pros: Great service and they accommodated our two dogs without fanfare
Cons: It's a seasoned hotel but you can't help that. It is properly maintained and kept very tidy by a friendly courteous staff. I look forward to many more visits in future
Okay
5,4
Pros: The hotel was decorated nicely and the staff was friendly.
Cons: The bathrooms are teeny and the room was small.
Excellent
8,0
Pros: Great breakfast for a help yourself. Lots to choose from. Rooms seem to be cleaned well. Hazelnut cream for coffee!
Cons: Room next to back door, too noisy as door bangs. Also a walls a bit thin, if you get a noisy neighbor you can hear them. TV could be up a bit higher so your feet aren't in the way when in bed.
Excellent
8,0
Pros: The gentleman who checked us in was very nice and helpful. We made the reservation an hour and a half before arrival and it ended up being one of their last rooms. I only wish that their had been some more dinner options. We were tired and ordered Jimmy Johns which was ok
Cons: The room was clean and spacious but a little dark. There were quite a few kids running up and down the halls which we didn't like but they quieted down after a while. The only thing we were a little unhappy with was the complimentary breakfast. It was not good.
"Located in Southside, this hotel is 1.8 mi (2.8 km) from La Cieneguilla Petroglyph Site and 2.2 mi (3.5 km) from Meow Wolf. Santa Fe Plaza and International Museum of Collage, Assemblage & Construction are also within 6 miles (10 km). "
Overall 8,5 Excellent
Based on 546 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Good
7,4
Pros: It was a good hotel. I liked the layout. Great deal for the ($109/night). The shower pressure was perfect!
Cons: The light from the outside was overwhelming. With the lights out at night, we could have read a book! Luckily I brought my sleeping mask, but it was pretty bad. They also did not have a tub, if anyone cares.
Excellent
10,0
Okay
5,7
Pros: It was a very clean hotel with an excellent continental breakfast.
Cons: I don't think it was worth the price of the room. We stayed in a room with a king sized bed, and there was no bath tub in the bathroom. I just wanted to relax and was shocked to see no tub. I paid $179 a night-I think I was entitled to a hot bath at that price. For a hotel that is right off the interstate, nothing picturesque, not near any night life, not near the plaza; it was exceptionally overpriced. I am from Albuquerque and needed to stay in Santa Fe overnight. I know that Santa Fe runs a little more pricey than Albuquerque, but still...If I am going to pay that much, I'd like a little more value for my money. I will be finding a different hotel to stay in.
Excellent
9,7
Pros: Nice spacious room with very comfortable beds. Nice to have the extra living space. Breakfast was excellent!
Cons: Parking area filled up so I had to park quite aways way.
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Pros: Spacious room
Hotel St. Francis is the oldest historical hotel in Santa Fe, named for Santa Fe’s patron saint. The hotel celebrates New Mexico history by sharing the story of the Franciscan missionaries’ journey through New Mexico. Visitors looking for unique Santa Fe historic hotels will enjoy our lovely wide-open lobby and serene simplistic rooms inviting relaxation and reflection. As an authentic hotel in Santa Fe, New Mexico, our quaint rooms feature rustic hand-made wooden furniture and luxury Frette linens.
Overall 8,5 Excellent
Based on 476 reviews
All
- All
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Excellent
8,5
Excellent
10,0
Pros: Walk to Plaza and all the shops and restaurants....
Excellent
9,1
Excellent
10,0
Pros: Loved the location. Staff was amazing. Romantic room... Hotel design is so well done. Loved the whole experience!
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,1
Excellent
9,7
Pros: The rooms were clean and cozy. Since I'm from a tropical place and staying in Santa Fe during November I was fearful of the cold nights, but the heater worked great and I could open the windows for fresh air. The decor is modern with nostalgic and rustic sentiment. I did not have a car, so I appreciated the convenience of the hotels location as it was steps away from the plaza and great eateries.
Excellent
8,0
Cons: Great location . Clean and quite . Rooms are small
Excellent
8,8
Pros: Location, service, historical feature, comfort.
Cons: Not enough space in room to spread out but ample for the price.
Excellent
9,3
Pros: The location is terrific, the rooms are a little small but nicely appointed, the beds are comfy, lobby is nice, it's a historic property with a great bar!
Cons: There was no coffee maker in the guest room and no morning coffee in the lobby, and no one at the restaurant desk so we had to go out. Not a big deal but a little inconvenient since it was snowing!
Excellent
8,8
Pros: All of the staff are very pleasant in this boutique hotel in the heart of Santa Fe. The public areas are nicely appointed.
Cons: It is a historic hotel so the rooms are small with limited counter space.
Eldorado Hotel & Spa is one of the premier Santa Fe hotels, where award-winning luxury sets the stage for an enchanting visit. Our grand hotel is conveniently located near the Historic Santa Fe Plaza, offering the perfect embodiment of the spirit of the city.
Overall 8,5 Excellent
Based on 377 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,8
Pros: The front desk staff was amazing! I believe her name was kadeisha. She was friendly, informative and accommodating.
Cons: The valet staff was rather rude. They insisted we had to valet and even when we said we would pay the valet fee but prefer to park ourselves. He was quite condescending. I have traveled quite a bit and havent been to a hotel that wouldn't allow a guest to self park if they agreed to pay the prevailing parking rate. The rooms were spacious but were quite dark. The pool wasn't well cared for- the dirty towels were overflowing, the pool and hot tub had debris at the bottom, and there wasn't much to be desired.
Excellent
8,0
Excellent
10,0
Pros: Bed so relaxing. Nidah spa was very nice. I really pampered myself.
Excellent
9,7
Excellent
8,5
Pros: Staff was excellent. Very accommodating. Lobby and bar are updated.
Cons: The rooms are very dark. No overhead lighting, just floor lamps.
Excellent
9,4
Excellent
10,0
Good
6,0
Excellent
8,8
Excellent
8,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Great public spaces
Cons: Windows in room were a little janky
Excellent
9,1
Excellent
8,6
Excellent
8,8
Excellent
10,0
Pros: Great
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
8,2
Cons: Excellent for large groups or tours.
Excellent
8,5
Pros: The staff was super friendly and helpful. The spa was very nice. Room service was good.
Cons: The room service was a little expensive for what it was. The massages are also a bit over priced as well.
Excellent
10,0
Excellent
9,1
Excellent
10,0
Excellent
10,0
Pros: The hotel was beautiful and so was my room. The bed was so comfortable. Location was great and staff were very helpful
Excellent
10,0
Excellent
9,1
Good
6,8
Pros: Location, atmosphere,
Cons: Was not told garage cost extra. Asked for extra towels twice and never got, bathroom exhaust fan inoperable, asked for quiet location but got room close to one with barking dogs and children playing in the hall.
Excellent
8,2
Cons: No resort fee if extra facilities not used
Excellent
8,5
Excellent
8,5
Pros: Great hotel marred by two issues
Cons: 1. "Heat is off in the summer" when outdoor temps are around 60 in the morning. Room was cold. 2. On check in, front desk tried to repudiate getaroom's reservation for a king size bed. They capitulated after I protested. Something to keep in mind: Getaroom, expedia, et al are agents of the hotel.
Excellent
9,1
Pros: Great location
Cons: We booked a king room, but when we arrived we got a double room. Told us they could not guarantee roomwhen booked through a third party vendor. Disappointed and would book directly through hotel, to insure we get the room we want.
Good
7,4
Pros: It's a very quiet hotel in the low season. Restful and I got a lot of work done. The historic area is within easy walk as are several very good restaurants.
Cons: I think it's time for a furniture/drapery upgrade in the rooms, especially the mattresses. I expected better in a "luxury" hotel. If I had paid full high season price for this hotel, I would have been dissapointed.
A stay at Inn on the Paseo places you in the heart of Santa Fe, within a 15-minute walk of Santa Fe Plaza and Loretto Chapel. Featured amenities include express check-out, a library, and coffee/tea in a common area.
Overall 8,9 Excellent
Based on 25 reviews
All
- All
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,2
Excellent
9,7
Excellent
9,0
"This family-friendly Santa Fe hotel is located in the historical district, 2 mi (3.2 km) from Poeh Museum, and within 6 mi (10 km) of Don Quixote Distillery and Winery and Cities of Gold Casino. Santa Fe Opera and Presbyterian Espanola Hospital are also within 12 miles (20 km). "
Overall 8,3 Excellent
Based on 506 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Pros: Everything about this property is awesome, plenty to do and your one-stop destination as you will not need to depart the property for anything if you truly take advantage of all that this hotel has to offer, I would stay again in a heart beat!
Good
7,7
Excellent
10,0
Excellent
9,4
Mediocre
2,0
Cons: First I would like to start with the fact that I never write a review. But I feel I must after my stay. I requested to have a room change, in which I received a less than pleasant call from the assistant manager. He would not assist me and his snarky and sarcastic tone was the icing on the cake. In the end he would not assist in my request. The room we stayed in was beat up with wallpaper peeling in the bathroom as well as tile falling off the corners. We used the stairs and each time I was shocked at the amount of garbage in the stairwell. One certain time a front desk employee was heading up the stairs the same time as us, looked at the trash and kept moving. We suggested he pick up the used light bulbs discarded and perhaps send someone to pick up. The last complaint I have is the vallet left our car windows open all night. Unfortunately it rained all night and our seats are soaked. With all noted above I would think by staying at a Hilton the customer service and overall cleanliness would be superior. My room was 250 dollars and I have stayed in a Holiday Inn that was far better this.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Pros: Beautiful artwork/decor, and great dining!
Excellent
8,0
Excellent
10,0
Pros: Relax, beautiful, staff friendly and helpful.
Excellent
10,0
Excellent
9,7
Okay
5,7
Pros: The Hilton Buffalo Thunder is a beautiful hotel with an attached casino, restaurants and small stores. We stayed there at the end of August and had a great stay. Then we stayed here in October and had a not so nice stay! This stay started out by them accenting the fact that we had made our reservations through a third party site. The room we were given was not what we had ordered. I went to discuss this with them at the front desk to which they replied you ordered through a third party so we can't refund money and we have nothing available for upgrade. On our first stay we had the most beautiful room, this time we had a regular sized hotel room and because of what they said we ordered through the third party booking site, it cost us an additional $80 more per night! They had a party before we arrived with a big white tent set up and a mess all over the grounds. That was never full cleaned up. The tent was taken down by our second day but cords and trash were still littered all around the nice grassed area. The last night we were there the power went out. It stayed out for almost 2 hours. They gave no explanation of what had happened. No apologies. The rooms were pitch black, no lights whatsoever. The room itself was small but clean. One of it's selling points was the in room fireplace. This was a joke because they had set the gas level already, turned on by a light switch. There was a small blue blame that went out all together after a few minutes. Their way of saving gas I suppose. The air conditioner was also regulated. It was warm in the room but said it was 69, when I tried to turn it down it went no lower than 65. The temp was so off. I would say that when it said 69 that it was really more like 74. Anyway, very annoying when you can get your room cool enough and remember, it wasn't because of the fireplace. It was like having a lit match in there. Put out very little, if any heat! One more thing, they charge for wifi unless you join their club. We had been there 5 days in the last two months. Two separate trips. No one even let us know about their club. I felt like they treated us poorly because we ordered off of Kayak. Their charge for wifi, $9.95 per device, per day! Ridiculous! My family and I really enjoyed this place in August! By the time October rolled around and I took my parents back to have a nice break, it was awful! Mainly in the way we were treated. Wrong room, littered grounds, long power outage, rude front desk attendants. We WAY OVERPAID this last time. $200+ per night for a regular small hotel room that they put a fancy name on, in a casino is overpaying!
Cons: The rude front desk attendants. The small room. The littered grounds not cleaned up. Regulators being put on the fireplace and air conditioner so one could barely use them. The wifi that cost $9.95 per device, per day! This place is huge, which is not a bad thing, but if you have trouble walking long distances beware. It's a mini marathon to walk up to your room down to the buffet and then way back over to your room. Wear your tennis shoes.
Okay
4,8
Pros: The artwork at the hotel was beautiful. The pottery, paintings, and architecture was amazing. The food was decent. Went to both the cafe and buffet. It was decent.
Cons: The spa which was 15$ separate from the room fee was tiny. I didn't book a massage or anything after already paying 181.00 for the room, so I had high hopes that the spa amenities would be worth it. They weren't. The spa was a tiny single hot tub, a tiny sauna that maybe fit three people, and a tiny steam room that maybe fit four. The room I was promised when I booked had a queen size bed plus additional amenities hopefully included. Because I was promised a king size bed, I was hoping the room would also include a balcony and/or fireplace like what is advertised on the website. They put us in a tiny room with two queen beds and a standard bathroom. No amenities that are advertised online or when I booked. It sucked. When I asked the woman at the desk she said no rooms with those anemities were available and that the small queen room was our only option. She said this sort of rudely as well. Won't be coming back.
Excellent
8,2
Pros: The decor and the art on the premises is superb! The rooms are spotless.
Cons: We reserved a king size bed, but the hotel had things mixed up and gave us a queen.
Excellent
8,0
Excellent
10,0
Pros: The room was beautiful and the staff was friendly. Price was quite affordable and less than I would expect. We will be going back.
Cons: Better deals can be found online but be sure of what you are booking if you go through a third party agency!!. The staff will not work with you or match prices, at all!! I wish they were a bit more flexible on this matter.
Excellent
9,7
Pros: On site casino, pool and golf course. There was a shuttle that ran to the train station in Santa Fe and was easy to use if you needed to get to town.
Excellent
9,7
Pros: The rooms we had were great and amazing for the price. Everything was clean and the facilities at the hotel were great. The dining was just varied enough and easy to get into. My server was top notch and went out of his way without being asked, to locate the tortillas that were used to make the chips because of an allergy concern. Bravo!
Cons: The only thing I did not like was the downstairs casino. It could use some more air scrubbers to circulate and clean the air. It really smelled so bad we had to leave it after only a couple minutes.
Okay
4,0
Pros: Decent stay for a casino or golf.
Cons: View of air conditioners that were running 24 hours a day. Loud sound for a balcony view. Didn't spend much time on the balcony due to the noise and the view. Couldn't leave balcony door open due to sound running constantly. Make sure you ask what you're getting a view of ? Wifi is an extra cost in some rooms
Excellent
10,0
Pros: Staff in ALL areas of hotel, casino and gold course were so helpful and friendly. We really enjoyed our stay. We have stayed before and will continue to come back!
Cons: Kayak did put in the wrong amount from what I reserved online and I was overcharged. Of course the excellent staff reviewed my confirmation paperwork and adjusted the charge.
Excellent
10,0
Pros: Great and friendly service. Clean comfortable. Large room beautiful facilities scenic views. Lots of activities. Excellent security.
Excellent
10,0
Pros: Our stay at Fort Marcy was very pleasant. Our suite was quite, very pretty and comfortable. We had our grandsons with us and they had their own bedroom with twin beds. The beautiful mosaic tile and decor was beautiful with the Santa Fe theme. The staff were very nice and gave us a warm welcome.
Good
7,4
Pros: Lovely facility, great room.
Cons: No concierge, bell staff not helpful at all, was given cold coffee from coffee shop.
Excellent
8,0
Pros: Multiple restaurant , native Indian decors and kiva fireplace in the bedroom oh yeah the balcony to enjoy the views.
Cons: Lack of shuttles to museum and plaza
"Located near the slopes, this Downtown Santa Fe hotel is in the city centre, and within a 5-minute walk of Lensic Performing Arts Center, Georgia O'Keefe Museum and New Mexico Museum of Art. Santa Fe Plaza and Palace of the Governors are also within 5 minutes. Santa Fe Depot is 8 minutes by foot. "
Overall 8,3 Excellent
Based on 366 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
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- Business travellers
Excellent
9,1
Excellent
10,0
Pros: Excellent stay at Hilton Santa Fe Historic Plaza. Great service, clean and amazing decor. Loved the pillows!
Excellent
9,7
Excellent
9,4
Excellent
10,0
Pros: The proximity to shopping and great restaurants was perfect. The ambiance, customer service and room all exceeded our expectations. When we had trouble with the ac, someone was up to fix it within the hour and everyone was so helpful, from the parking attendant to the front desk and concierge. The daily offering of cider and cookies in the lobby was such a nice touch, too!
Excellent
8,0
Good
7,7
Pros: The room was clean, very clean. The bed was comfortable.
Cons: The fireplace in the room didn't work, they charge 22 a day to park.
Excellent
10,0
Okay
4,8
Pros: Location
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Okay
5,7
Pros: Location
Cons: Facility - sewer smell, heat not working
Excellent
10,0
Good
6,5
Cons: Staff was glum at check and unhelpful. Room was musty smelling. Toilet kept running all night
Excellent
10,0
Pros: Great experience from the front desk to the room. Perry was exceptional as our concierge and treated our Mother on her 80th with a split of champagne and strawberries that made her special day.
Cons: First floor rooms have no cell phone service due to the solid construction of the hotel.
Excellent
10,0
Pros: From the smiling face at the desk, and the attentive staff, this was a memorable stay the entire time. As a place to stay that was convenient to the historic plaza and all of its attractions, this was an excellent choice of places to stay
The DoubleTree by Hilton Santa Fe hotel reflects the culture of New Mexico’s capital city in a mid-town suburban location near shopping and dining. Our full-service hotel is convenient to I-25, six miles west of downtown Santa Fe and five miles east of Santa Fe Municipal Airport (SAF). Situated across from Santa Fe Place Mall, the DoubleTree offers first-class accommodations. Santa Fe Community Convention Center and New Mexico State University are also nearby. Warmly furnished guest rooms and suites feature spacious baths, flat panel HDTVs, generous work surfaces with data ports, our luxurious Sweet Dreams® bedding, and complimentary wireless high-speed Internet access. Some rooms include mountain views and balconies. Hotel amenities include an indoor-outdoor heated pool and spa, Fitness Center, Adobe-style sun patio and in-room dining. Start your day right with our extensive DoubleTree Breakfast buffet or end it with a glass of wine or a cocktail at Mezcal. Join us for convenient onsite dining at Patinas, serving freshly prepared American favorites and regional New Mexico cuisine daily. When travelling on business, the DoubleTree has everything needed to stay productive. Flexible meeting and pre-function spaces can accommodate groups up to 150. Support services include a professional sales and catering staff to handle all the details, modern AV and connectivity solutions, and a 24-hour Business Center with wireless HSIA. Allow us to host your next important Santa Fe area meeting, conference, or party. Santa Fe is home to dozens of art galleries, museums and art markets. Explore attractions such as The Plaza, Canyon Road, or the Georgia O’Keefe Museum – all within 20 minutes of the DoubleTree hotel. Santa Fe’s Opera House is open year around, while outdoor enthusiasts can hit the slopes at Ski Santa Fe, or hike in the picturesque Sangre de Cristo Mountains. Whether you travel to New Mexico for business or leisure, our friendly hotel staff looks forward to welcoming you to Santa Fe with our signature, warm DoubleTree chocolate chip cookie at check-in.
Overall 8,3 Excellent
Based on 272 reviews
All
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- Couples
- Mature couples
- Young couples
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- Business travellers
Good
7,1
Pros: Tammy helped me on the morning of September 3 to figure out how to print out a very important document. She stuck with me until it was successfully printed out. In addition to that situation, I found Tammy to be very receptive, helpful, and professional. I hope you will shared my feedback with her.
Cons: I returned to the hotel on the evening of September 3 to find that my room key would not work. When I went to the front desk, as staff person named Michael, I believe told me that I had only had a reservation for one night. All my belongings had been removed from my room. This was a shock. He was incredibly rude. Finally, he said I had to show him proof that I had a reservation, and I was able to show him my online reservation confirmation. He became very contrite and found an accommodation for me, which was satisfactory and comped my room. I had had a very good experience up to that incident, which was truly appalling. He made no effort to try problem solve at the outset. He just lit into me. I hope that you will work with Michael to improve his behavior toward guests.
Excellent
8,2
Excellent
8,0
Good
6,8
Pros: They got us a room and gave us cookies. We had to ask but we got them
Cons: There was no booking when we arrived. They had to call the booking company and get a voucher faxed. A bit of a circus for a while.
Excellent
10,0
Pros: I loved the cookies given out at the front desk, the overall cleanliness of my room, and the amount of space available in my room.
"Located in Southside, this hotel is 0.2 mi (0.3 km) from International Museum of Collage, Assemblage & Construction and within 3 miles (5 km) of Meow Wolf and Santa Fe Plaza. Loretto Chapel is 2.7 mi (4.3 km) away. "
Overall 8,2 Excellent
Based on 517 reviews
All
- All
- Families with older children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Excellent
9,7
Pros: How glean and fresh everything looked...Was so impressed.
Cons: Nothing
Excellent
8,0
Mediocre
2,0
Cons: We actually didn’t stay there . Looks NOTHING like there website! Horrible musty smell in the lobby Cheap and dirty. Looked at the room and left.
Good
6,0
Pros: The location was good as I needed to be south for a conference.
Cons: The pool doesn't open until 8:30 am, which is too late as I had to be at my conference by 9, the pillows on the bed were an odd very very small size, all the faucets were backwards, cold was hot and vice versa. Staff was so so. Most of the women working during the week were great, helpful and friendly. On the weekends, not so much. On Saturday morning I reported that my shower was spraying water all over the bathroom. Sunday morning it still hadn't been repaired. Bar staff has somewhat of an "attitude" as well, which is unfortunate. I guess because I asked for some ice, rather than buying a drink?? The hotel feels overpriced for what you get especially since there are so many other options in Sante Fe.
Excellent
9,4
Mediocre
3,1
Pros: This place is way overdue for a serious overhaul. We requested and early check in and were assured by the female manager that she'd get us in around 1:30. We arrived closer to 2pm and were told the room would be done shortly. By 3:30pm my wife and I decided to sleep in the car until it was ready (we'd been traveling since late the night before). After we got into the room we thought sleeping in the car might be the best bet: the AC unit didn't make the room much cooler and made a terrible, high pitched whine. The cleaning lady told us we shouldn't have to put up with it and called the maintenance man. However, he told us it was perfectly normal. The "Suite" consisted of a single bed by the front door and a second single bed in what was probably meant to be a closet. I'm not exadurating. The room had a midevil wrought iron hanging lamp and no room to walk around the bed. Outside was little better. The patio was in the parking lot and consisted of a table and two iron chairs all chained and bolted to an eyebolt drilled into the parking lot.
Cons: Clean it up or condemn it.
Okay
4,0
Pros: The room was big and clean. The grounds are beautiful.
Cons: The front desk staff was rude when I checked in. The refridgerator kept me up all night, in fact, the room was noisy.
Excellent
9,7
Pros: The location is a little far away from town, so you wouldn't want to walk from the hotel, but it's a great value and a great looking property. I highly recommend it.
Excellent
9,4
Cons: Some more snack options in the main lobby as there are no restaurants close. Pool was drained for the winter season still but it’s was 75 degrees all weekend.
"Located in the heart of Santa Fe, this hotel is within 1 mile (2 km) of Railyard Arts District, Santa Fe Plaza and Loretto Chapel. Santa Fe Railyard and New Mexico State Capitol are also within 15 minutes. Santa Fe Depot is 8 minutes by foot. "
Overall 7,9 Good
Based on 2 263 reviews
All
- All
- Families with older children
- Families with young children
- Couples
- Mature couples
- Young couples
- Business
- Groups
- Solo travellers
- Business travellers
Okay
5,1
Pros: The beds and pillows were comfortable
Cons: The space in the room and bathroom were very small
Excellent
10,0
Pros: It was great; Location, reasonably priced.
Excellent
10,0
Excellent
10,0
Okay
5,1
Pros: Decent location. Good, comfy bed.
Cons: You won't hear about: -$5 for parking (at the desk, at check in) (also, what a rip off). -Poor shower quality (Half the water goes into the tub, poor pressure from showerhead as a result) -Random cleaning schedule (staff knocked on our door to see if we were leaving at 9:00. Check out isn't until 11, and check in isn't until 1. Why not just do a printout of rooms that need cleaning between those times?) -We had an "upgraded" room because they couldn't initially find our reservation. This room had a huge cabinet thing that wouldn't fully open, had janky drawers, and filled the whole room. It looked nice and seemed totally nonfunctional. -TV took ten minutes to stabilize the signal.
Excellent
9,4
Pros: The hotel was close to everything we wanted to check out! Front desk staff was great and the room was cute and comfortable.
Cons: The bathroom was little and the shower was a little weird.. That's my only complaint!
Excellent
8,0
Pros: Serene, but easy access to downtown and markets
Cons: Our room bathtub was very slow to drain
Excellent
8,2
Good
6,0
Pros: Decoration, location, staff is friendly and polite
Cons: The pillows! They are high and uncomfortable for the neck . Mattress not the best either
Good
6,2
Pros: The beds were comfortable and the breakfast was good. The drapes in the room were stained and the cabinet under the sink was falling off. The tv was full of static. So overall the experience was average.
Excellent
10,0
Pros: Honestly, when you book an old style motel, you think crack heads and cheap linens, and no character. Well, this was the opposite, for about the price of a Super 8, we pulled up to a gorgeous lobby with a beautiful restaurant inside and well appointed NM style decor. The room was equally unique and cute. Real artist copies, varied between rooms, genuine buffalo hide comforter, it was just stunning for the value. No room service, but restaurant is just a short walk. Really a gem!
Okay
5,4
Pros: Location was great.
Cons: We checked in late at night. Our keys did not work, so we had to get them reprogrammed. The room was so small that I could not roll my suitcase back to the luggage stand. Breakfast ended at 10. At 9:45 an employee was restocking the jelly, peanut butter, sugar, etc. and blocking all of the food to where we could not fill our plates. When I asked to reach around her she said she would be just a minute. This place was way overpriced for the amenities and service.
Excellent
9,1
Pros: It is comfortable, cozy, convenient and a great deal. Also quiet! Breakfast area is nice and breakfast was a fine continental breakfast. Right across from the Railyard park- great for kids. I like the area- easy to get to plaza. Staff was friendly and efficient. This isn't a super fancy place, but absolutely comfortable with all ammenities I need.
Good
6,2
Pros: Clean and nice staff . Close enough to get to every thing down town and not to far from museums, grocery stores and restaurants.breakfast is offered.
Cons: At first I was given a single bed when I had reserved two . The room was a little small but forgivable due to location. The rooms heater/ ac did not work .had to pay for parking . Not a great breakfast selection.
Good
6,0
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