2.0 MediocreAug 14 2020
Cons: I wasn't aware there was an additional deposit fee for the rental -- if there was information or details about this it wasn't noted or highlighted enough to inform my decision/commitment of renting from here
10.0 ExcellentJul 17 2020
Pros: Fast service; friendly, efficient staffCons: Great experience - they did everything right.
10.0 ExcellentApr 1 2020
Pros: The staff was very nice, gave me some clorox wipes to clean up the car (even though it was already very clean, it was just to be sure). Enterprise is also waiving the normal fee to drop the car in a different location, which was incredibly helpful.Cons: It was great, no problems.
10.0 ExcellentOct 10 2018
Enterprise takes care of BusinessPros: Well staffed office knows you are there to get your car and scoot. Manager even introduced himself...very professional. With the great Kayak deal it was a win-win.
10.0 ExcellentMay 27 2018
Beautiful upgradePros: New Car
10.0 ExcellentMay 17 2018
Pros: Quick and easy, very freindly
10.0 ExcellentApr 16 2018
Enterprise: excellent car rental experiencePros: Quick, easy, best price.. and I was lucky to have a new car (less than 100 miles on odometer!)Cons: None
8.0 ExcellentMar 29 2017
good value, mechanical problem with car, long waitPros: Car performed well and was clean. Great value for 1 way rentalCons: Car was smaller than I was expecting Right headlamp not adjusted properly Long wait to pickup the car
10.0 ExcellentFeb 14 2017
Pros: Very customer focused, very helpful and willing to go the extra distance for you.Cons: Return was difficult due to my lack of attention to return location hours of operation. The manager explained a local security issue regarding the use of after hours drop box that precludes the local area offices from using this option. After hours drop will improve in the Santa Fe area as an airport location is due to open soon (they have the concession rights, just waiting on the airport to move on execution of new lease/concession.
10.0 ExcellentJan 6 2017
Pros: What an amazing team--they were so considerate, generous, professional, prompt, and courteous. Give them all a raise. Seriously!Cons: Nothing to say here--everything was awesome.