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|"Extremely friendly and helpful staff."||(in 71 reviews)|
|"Bed was super comfortable!"||(in 5 reviews)|
|"We had a great time."||(in 6 reviews)|
|"Extemely disappointed in the rooms."||(in 28 reviews)|
|"30 dollar daily resort fee?"||(in 4 reviews)|
|"Very disappointed in that poor service and lack of problem solving for my family."||(in 7 reviews)|
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I had some issues with the shower.
The shower. Couldn’t regulate temperature. Nearly scalded myself
Room and beds were comfortable but with a family of four they were a bit tight. The room heater was not operating properly but a single call to hotel service had the HVAC technician fix the heat pump within the hour. Vallet service was awesome
Fitness center needs updating to compliment the Spa. Disappointed with the facility but could be updated and modernized. Could be a good selling point for the Inn.
This is not our first stay here, and certainly won't be our last. It is perfectly located making walking, shopping, browsing the shops on the Plaza convenient and unhurried. The staff here is exceptionally personable, helpful, knowledgeable about the area. Valet parking services were exceptional and timely. And no tipping necessary as I was told the staff is paid "very well" and there is a "services fee" built into the room price.
Ice machine location was not conveniently located relative to our room, and was along walk from our room. And, while I understand the pillow top mattress is expensive and luxurious, it just is not my "cup of tea". I found the bed far too soft, preferring sleep on a firm mattress. The lack of electrical outlets was a bit annoying, especially at the table making charging a phone and computer a minor problem, and finding a plug for the coffee maker was really poorly planned. I believe ALL hotels and motels should place a small shelf outside the room entry door. Why? When I went to the lobby to retrieve two cups of coffee, and returned with full hands, there is simply no convenient place to set one cup so I can use the keycard to open the door. Simple solution: the small shelf. Finally, the waitstaff in the bar at happy hour was not all that friendly, seemed hurried and made us feel our presence was an annoyance; quite the opposite of all the rest of the delightful facility staff.
Location and friendlyness/helpfullness of staff.
Other than the good location relative to the central plaza, I felt the room and facilities were overpriced.
The Inn and Spa at Loretto is a historic hotel in Santa Fe, New Mexico. Described as iconic, it sits at the far end of the Santa Fe Trail and provides guests with an astonishing view of the region, including the Sangre de Cristo Mountains in the distance. While it is in the heart of town, it is also within easy walking distance of the Plaza, the Georgia O’Keeffe Museum, New Mexico History Museum, State Capitol, and a bit farther to the Museum of International Folk Art, Santa Fe University of Art and Design and famous Santa Fe Opera.
Ideal for outdoor enthusiasts, art fans, and travelers of all kinds, it is less than 10 miles from the Santa Fe Municipal Airport and around an hour to Albuquerque International Sunport Airport. Though there is much to see and do in the area, many of the amenities at the hotel itself make it difficult to depart. There is the full-service spa, 24-hour fitness center, free tour options, beautiful gardens with firepit area, swimming pool, laundry service, onsite shops, an artist in residence, and two gourmet eateries.
The rooms are all decorated using Native American folklore as inspiration, and range in size from doubles to kings. Though they vary in their size and opulence, all feature free Wi-Fi, mini-refrigerators, hot beverage stations, premium bath amenities that include spa robes and slippers as well as signature toiletries, HD TVs with cable, and much more.
Whether it is a quick getaway to beautiful Santa Fe or a longer exploration of this famous region, the Inn and Spa at Loretto is a great choice.
based on 341 reviews
Value for money
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Most popular landmarks
- Cathedral Basilica St. Francis of Assisi 192 m
- Museum of Contemporary Native Arts 200 m
- San Miguel Mission 203 m
- Santa Fe Plaza 256 m
- Palace of the Governors 292 m
- New Mexico Museum of Art 343 m