Hotels near Albuquerque Airport

Pros: breakfast, clean, good service easy check in/out

Pros: Room was not close to the elevator. Staff was respectful but a bit awkward maybe he was new. But the stay was ok. Being so close to the airport was not a good idea but it was a last minute booking.

Cons: Airport noise and the detergent they use was irritating. That's a personal issue so keep that in mind.

Pros: Fresh breakfast.

Pros: Staff was very helpful, friendly and prompt.

Cons: Air to room was off until we arrived so room was 80° upon arrival at 11pm. When we turned the air on it was so full of dust that within minutes my wife had an asthma attack and we ended up sleeping in the heat after she took a treatment. It was bad enough that it is still bugging her a day later. The shower head would also not hold itself up. Side note, both elevators are hot and smell rancid.

Pros: The property is clean and well kept

Cons: I didn’t like that I had reserved a king size bed and when I arrived for check in I was given a double Queen room. When I questioned the room, I was told that Booking had reserved a double Queen room. He said that Booking always does that. (Book the wrong room). I reviewed my order and found him to be incorrect. Another thing I didn’t like is that the staffer did not try to make it right. He said that all the King rooms were taken, but didn’t state if they were booked for my entire stay.

Pros: The rooms were clean and I did enjoy the breakfast.

Cons: I thought the pool water was too cold and it would be nice if were warmed up.

Pros: The size and cleanliness of the room were the best features! The breakfast was hot and tasted great!

Cons: The noise level between the floors was the only disappointing part. The room above us was up 5-6 times and stomped across the floor all hours of the night. It was so loud, it made it hard to sleep! There is air traffic noise which is expected being so close to the airport. This didn’t really bother us, just alerting others this is to be expected.

Pros: The staff members were friendly, helpful, and efficient. They all seemed to go above and beyond the confines of their job. The breakfast was great. Using fairly basic ingredients, the staff provided us with a healthy, tasty breakfast -- yogurt, good fruit, good breakfast meat, oatmeal, as well as the standard waffles etc. It was probably the best breakfast that I've had at a Hampton. They kept it stocked and fresh. The dining room was really comfortable and well set up. There was a decent amount of space between diners; we weren't crowded. The people working there were gracious. Check in was fast and friendly, as was check out. Anything we requested was given quickly and graciously.

Cons: The pool area was not as clean as it could have been. The smell from the hot tub, while not strong, indicated that attention was needed. The rooms were clean enough, but not great. But they didn't feel as sharply maintained as other places. For example, there was a bug in the room. Although it was a suite, there was only one little bottle of shampoo and conditioner; we had to ask for more. It wasn't the end of the world. The front desk was incredibly helpful and generous. It was just not as good looking and well thought out as other Hampton rooms. The set up was odd, too. The suite had no dividing wall or door. Instead, a large credenza-type object divided the room. And the second sink was to the side as you entered the room.

Pros: We appreciated the price and the pool.

Cons: The pullout bed needs a new mattress…even children were miserable on the bed. We were also woken up by people talking loudly outside our windows in the middle of the night. (2:30 a.m.). That definitely frightened the children.

Pros: The rooms very spacey

Cons: The price!

Pros: We were close to the airport but our room was extreme quiet.

Cons: We had a major problem with our reservation through Booking.com but Leslie and hotel manager Brittany spent a lot of time making sure we got the Booking rate and that we got the room we requested.

Pros: Property followed Covid protocols, staff was very helpful and nice. Rooms were very clean and had comfortable bedding.

Cons: Elevators seem a bit slow, rather outdated and dirty. This is my one and only complaint.

Pros: The hotel would not refund my money after I spent a grueling day waiting in Sacramento then LA trying to get to NM for the holidays. I bought the hotel for the night so my family would not have to drive two hours to pick me up at 2am. When the flight was cancelled at 1:30am I called the hotel and they said to bad they would not refund me and that they were very sorry my flight was cancelled. It was a horribly long exhausting day - ending with an open room that was paid for and never slept in - I will never sleep at homewood or tell a friend to sleep there.

Cons: The last night we stayed there the people in the room above were extremely loud and running around all night as well as the room next door had a baby crying several times. It was very hard to get rest that night

Cons: The pets that other people had. You could clearly hear a dog barking upstairs and banging consistently!!!

Pros: Very family oriented

Cons: Oder in Hallway

Pros: I liked the location and how there was enough parking outside the Hotel.

Cons: Upon arriving, we were told our rooms would be ready by 4pm. I arrived a little after 4pm to check in. I asked the front desk lady if the room was ready and she said it was. As soon as we get to the rooms the maids were still making the beds. They told us it wasn’t a problem and to go ahead and come in. I felt like we were in the way and rushing them. There was no dishwasher soap, and paper towels for the room. The shampoo dispenser looked broken, and a piece of the dispenser was just left beside it. For the price of the room, I expected more.

Pros: The night clerk was kind and incredibly helpful. The breakfast staff were friendly. Pet friendly. Common areas were clean. Clean room.

Cons: They need to hire more housekeeping staff. Front desk in check in and check out were obviously overwhelmed. Aside from night clerk, male desk staff were abrupt, assistant manager had too much going on and not enough help. Trash overflowing in hallway left by people who stayed there was left for too long, and made hallway smell. Asked for a rollout bed, never got one. Obviously not the fault of staff as much as the fact that they need to hire more people and the chain needs to offer pay scales high enough to create an environment that is beneficial to their employees.

Pros: Good breakfast in the morning, staff moved me to a different room when I requested with no questions asked.

Cons: One big on the entry way outside that appeared to be a cockroach, but no bugs inside my room or in the hallway at all. Everything was clean and orderly, good breakfast

Pros: Big room , quiet , comfy beds, clean bathroom, great location very near airport

Cons: The house keepers left a basket of dirty towels in closet, a dirty mask on a chair.Breakfast has limited options& poor quality.

Pros: Pool was open. Breakfast was delicious!!

Cons: Bathroom in the suite was just ordinary bathroom. We wanted something more comfortable and bigger for that price.

Pros: Everything was excellent! Clean friendly

Cons: Hot tub

Pros: Comfortable beds

Pros: The room was nice and clean.

Cons: The door to the bathroom was very hard to open and made lots of noise every time you opened it. There was very little toilet paper in the bathroom. I had to go to the front desk to ask for more.

Pros: The lady at the front desk was very friendly and helpful after I had a glitch with my booking.com reservation. It's close to the airport.

Cons: The refrigerator made a little too much noise and bright lights outside of the window were difficult to keep out.

Pros: very good location. Staff were very helpful. We enjoyed ourselves at your place.

Pros: Dalton Lujan at the front desk was especially accommodating. Great job!

Pros: I liked how the room was set up and the bed was very comfortable. Cleanliness was very good.

Cons: The reason I stayed here was because it was close to the airport and I could take the shuttle over. Unfortunately, they need to work on the system of which they use to secure shuttle times. I frantically woke up to try and catch an earlier flight and waited with two gentleman that had ordered a 5AM shuttle for flights at 6AM. From what I got out of the stories was that they shuttle was ordered, but no one told the driver and the front desk had to run to the sister chain and get a alternate driver, whom told us she had no idea one was ordered. When the front desk gentleman returned he had told us that the driver needed gas... not too sure I would trust this chain again until a new system is in place.

Pros: The room was extremely large and well cared for. There was a nice small kitchen fir those staying longer than a few nights. The morning breakfast was amazing, a little bit of everything, even for kids

Pros: Very convenient to ABQ Airport, with shuttle to and from, and my car stays free!

Pros: Great stay overall friendly staff great reception room was great price was good overall impression was great I'd recommend for others to stay the night law enforcement friendly is what made my stay better for mygirlfriend and I.

Pros: Bed comfortable

Cons: Location kind of random

Pros: Spacious, lots of seating, comfy bed

Cons: No freezer compartment in fridge

Pros: Clean

Cons: Room were not big enough

Pros: Everything

Pros: This motel has been re-done to display a modern, clean look in the check-in areas as well as the rooms. The staff was very pleasant and helpful.

Cons: Unfortunately, there was a glitch in the internet, but I don't think this is a common occurrence. The staff was restricted from giving the guests a good picture of the road conditions ahead in touchy weather.

Cons: My room smells like marijuana

Pros: He let me sit in the lobby while I found another room

Cons: They did not have a room for me

Pros: quiet non congested traffic close to downtown

Cons: room are smaller than usual

Cons: Sketchy neighborhood felt unsafe leaving the property at night . Pool had very imited hours. internet strength was up and down

Pros: Clean room, friendly staff, decent complimentary breakfast

Pros: Rooms were a decent size. Staff was nice. Beds were comfortable.

Cons: Breakfast could have been better for the price. Not enough towels in the rooms. Not enough selection of lobby food and necessities.

Cons: My room was a mess when I walked in. Coffee table was upside down and room was in disarray. Once I used the toilet it ran until I fixed it out of frustration as there was no staff available to help me and no other room to transfer me to. I’ll never be back.

Pros: We got a room with two double beds and a sofa bed, enough space for two adults and three children. We’ve travelled across the country and it has been hard to find rooms with enough space, so we loved the setup. We got in super late and we were able to order food from the bar until midnight! Also, the staff was super nice!

Pros: Nothing particularly wrong, the staff was friendly enough.

Cons: Nothing particularly wrong with my stay...just the state of the building, while the lobby looked like it was renovated. The room and building as a whole is noticably dated. Sections of carpet were beginning to peel up. The carpet in the room was well past needing to be replaced, with noticeable stains. Also areas of hallway walls throughout the building had wallpaper peeling. Similar in the room while some furniture looked like it was replaced, other fixtures were clearly old and out of date.

Pros: Great location along freeway and liked the living room/kitchen area. Very spacious.

Cons: $75 pet fee is the most we’ve paid so far and a bit excessive

Pros: Was good place to stay and the comfort was good.

Cons: Nothing to change

Pros: ......

Cons: Water pressure. No restaurant

Cons: Hotel .com messed up my reservation They never put my reservation into the system the Hyatt check in staff had to call hotel.com to find reservation even then hotel.com did not put it in the system they faxed Hyatt the info and Hyatt then had to enter it into the system Took about 30 minutes to get my room Hyatt hotel staff did a great job in finding out what hotel.com messed up will stay at Hyatt’s again will never use hotel.com or kayak agaib

Pros: Loved our whole experience.

Pros: The location was the best thing about the hotel. It was centrally located to everything.

Cons: I found the food options aside from the breakfast to be very limited and not very good. The toilet in the bathroom upon arrival had strands of long hair in it and being bald I knew they were not my own. The mattress on the bed also seemed to be a bit old and not very comfortable.

Pros: Breakfast, clean room, staff are very helpful

Pros: The tv was on a swivel.

Cons: The carpet was dirty, the pillows were flat lumps of fill, the room was hot even after we adjusted the temperature, there are no plugs by the beds for your phone, the staff at check in was rude. Overall I don’t see how this hotel rates as three stars. I will not be staying at Hyatt hotels in the future.

Pros: Front desk was very friendly!

Pros: comfort of room and friendly staff. I had booked a King size, hoping my husband would meet up with me. But he could not, and the King was not available. Desk person said this sometimes happen with internet reservations. As I was leaving to go to my room, I picked up a soda and bag of chips to pay for, and it was given to me complimentary. Nice

Cons: Parking was difficult as the parking lot was full, however a security guard was outside at 2am watching the parking lot, and she helped me find a spot. Super nice!

Pros: Modern decor. Friendly staff. Excellent breakfast.

Cons: Internet didn't work at all from my room

Pros: Great service; staff is friendly and make sure you are enjoying your stay.

Cons: The eating area for breakfast could use a few more tables. Double beds seemed too small.

Pros: Large room. Comfortable bed.

Cons: Not the room we reserved. Told sold out though our reservation paid for and our sheet clearly showed room type. Sheets never changed during 3 night stay. Used cups and glasses not removed by housekeeping. First night, no toiletry products in room. Housekeeping substandard. All else great.

Pros: Friendly staff, awesome room for the price. Breakfast was amazing!

Pros: Staff was nice and friendly! Only stayed one night to get to my very early flight next morning. Very comfortable room and very clean!

Pros: Great hybrid concept. Upscale accommodations with limited services served our purposes at a reasonable rate.

Cons: When we checked in we were given a handicapp room which we didn't reserve. We also were not impressed with the morning staff. Our shuttle was late to the airport because we had to hunt down staff. The person driving the shuttle would not buckle their seat beat so an alarm went off every 2 minutes. Next time we will look for places elsewhere.

Pros: Location and staff

Cons: Pubic hair in bathroom and shower

Cons: Nice beds

Pros: Location, price, roominess, parking were great. The quietness was exception for the city and airport location.

Cons: The hotel was a little worn. The walls in our room were dingy in the high use areas and the sofa arms were notably dirty. Room cleaning and fresh towels apparently were only on request. I had to ask twice.

Pros: The bed were so comfortable. Slept like a baby. Wry clean rooms, no noise and very clean.

Cons: The property was excellent. Very clean. Would definitely rent again soon. Thank you

Pros: Location

Cons: Customer Service

Pros: I usually seek out a Marriott property for my travels. The Courtyard provides everything I need at a reasonable price. It is almost like coming home.

Pros: Very attractive decor in lobby and room. Very quiet. Some view of mountains from my room.

Cons: AC was at a low setting, room was very chilly when I arrived and took quite a while to adjust to what was comfortable for me.

Pros: Nice upgraded room, loved having a balcony! It had a mini fridge. Friendly staff including a kind security guard who made rounds of the building all night. Great breakfast bar to your order and 24 hr mini store if you forgot something or were hungry in the middle of the night. Overall very impressed I would definitely stay again!

Cons: A microwave would be nice, bed was a tad too hard for my liking but still good.

Pros: Overall, it was nice. Very much needed on a Route 66 exploration. Good food, too.

Pros: The hotel was quiet and clean, and the staff was really friendly and helpful, all of which are the most important things at a hotel to me. The beds were a little uncomfortable for my liking, but that's totally person-dependent; my husband thought they were okay.

Pros: The staff were friendly an the room had a great view. The bed was so comfortable that I slept the whole night. I haven't slept that good in a long time! I'll definitely be back!

Pros: I like that it was clean. Loves the free WiFi.

Cons: I did not like that breakfast was not included. And the swimming pool was way to cold!

Pros: The people and the beds were comfortable

Cons: There was no sugar in the room so had to waste my coffee and they advertised this big breakfast and all they had was half frozen eggos and black bananas and no sugar for coffeee

Pros: Seemed safe we had 2 room suite with kitchen it was nice

Cons: Breakfast could be better

Pros: Location was fine room was the size I needed we had enough space to stay comfortably especially traveling with small children.

Cons: Breakfast definitely could have been better due to COVID restrictions. No fresh fruit,very limited options.

Pros: Friendly accommodating staff. Great amenities. Clean inside and out. Wi

Cons: I

Pros: I liked the room. The size and amenities available, were exceptional. After our initial interaction with the staff, they were excellent as well.

Cons: I did not like the perceived judgement I received during my check-in. I travel with a PayPal debit card for security purposes. I was told that the hotel did not accept this kind of card. I felt looked down on and judged. The general manager was indifferent and cold. The staff had a conversation about my card right in front of me, like I wasn’t present. I have the financial means to stay at this establishment. And the issue was resolved. However the way that it was handled, in my experience, was not acceptable. The general vibe from the GM during our stay was one of condescension. Perhaps she is short-staffed or overworked, either way I did not like or appreciate her overall attitude.

Pros: Room was nice

Cons: Asked for our room to be cleaned and clean towels and when we arrived back at 4pm it wasn’t.

Pros: Their shuttle service is excellent. My daughter returned our rental car last night and they picked her up at the rental agency and will be shuttling us this morning to the airport.

Pros: We only stayed one night at this Residence Inn, while we were on our way to Tucson. Very fast check-in process as we arrived late. The staff was very friendly and welcoming. The room was very clean. The kitchen area was big, and had everything we needed to have a warm meal and store the food that we had with us. It was a comfortable short stay.

Pros: Mostly a very good value for the money. Room was clean, well-equipped, and the breakfast was a cut above most of the "included" types at this price point.

Cons: One significant issue was the limited supply of hot water. Stayed there for 6 days / 5 nights, and 4 of the 5 mornings the shower either started hot and then went to lukewarm or started lukewarm and stayed there. Minor issue was that housekeeping kept bringing me more conditioner (which I don't use at all) and no shampoo (which ran out after day #2). You'd think the 4 bottles of conditioner that accumulated might have been a hint.

Pros: Did not go to breakfast

Cons: Everything was fine

Pros: Nothing

Cons: Found bugs on my bed, had to change rooms.. very inappropriate to customers

Pros: Absolutely nothing.

Cons: The staff was very rude. Salam told me he was too busy to answer my questions concerning reserving an hour for the pool. The tub was so gross we didn’t shower here, the room felt itchy, the breakfast was disgusting. Never again will I ever stay at this hotel. The staff made the experience terrible as they had no idea what was going on the entire time and completely ignored me and my family from the moment we arrived. My children even greeted the staff and they looked at us and walked right past us. Worst hotel ever.

Pros: The room was very comfortable, the location was great. I'll be back.

Pros: I did not have time to enjoy the breakfast, went to work early. Super clean room, thank you this is koodoos to housekeeping department thank you this made me feel good about staying here.

Cons: Nothing could be improved, everything was great.

Pros: Over all it was an awesome stay. We did have a few issues, like the tub not draining very slow, and an sewer odor through the hotel. And room not getting cleaned.But we enjoyed our stay all the staff was very helpful and polite. I really enjoyed Elizabeth the manger and the night shift lady which I can’t think of her name but she works 11-7 whom works 6 days a night except for Monday’s. She was very friendly, polite and went out her way for us to figure out my charges. She is amazing and a good worker.

Cons: Not getting our room clean for stay overs, slow draining tub.

Pros: Breakfast was good, clean room, friendly staff.

Cons: Nothing

Pros: It was clean and comfortable!

Cons: When I checked in to the hotel they didn't know about the text alert kayak sent to ask when I would like to check in. Because they didn't have my room ready. But kayak said they did. So there's no communication between the staff at hotel and kayak. So that was confusing to them and me.

Pros: Close to zoo, less than 3 miles. Close to University Road where all the good food is. Really it's exactly where you want to be.

Cons: Pillow was a little softer than I like, but I still slept great.

Cons: Housekeeping is seriously lacking. There was a fingernail clipping on the bathroom counter. There was a booger, yes a booger on the shower curtain. There was hair on the shower wall and pubic hair in the towels.

Pros: It’s clean

Cons: It’s old and looks like it needs a facelift. Towels are tiny and thin.

Pros: Nothing. it was an awful experience. It was full of bed bugs.

Cons: No bed bugs would have been nice

Pros: The size of the rooms, it was nice there was a microwave and fridge, but we won't book here again.

Cons: It was comfortable and clean for the most part. We didnt have washcloths, there was something brown smeared on a shower wall so that was not cleaned properly. Also, we could not find the remote to the TV and was not made aware we needed to book time in the pool area.

Pros: Clean

Cons: Easy access off i 25. Fast check in and out.

Pros: The room was clean and had plenty of room. We really enjoyed the breakfast too.

Pros: The staff was super friendly and helpful.

Pros: What made our stay so great was the incredibly helpful, friendly and professional staff that worked there. We were really impressed with the service. This is a standard hotel in every way, but the service made it stand out for us.

Cons: I think the facilities could be updated, but everything was clean and comfortable.

Pros: The room was very clean and the beds were very comfortable.

Pros: Nice amenities, room with microwave and fridge, indoor pool and hot tub, free continental breakfast, very friendly staff. They even let us use a pack n play for our 1 year old daughter. Highly recommended!

Pros: The staff was very friendly and accomodating. Easy access to the airport. Comfortable.

Pros: The staff was friendly during the day and late afternoon.

Cons: The shower had extremely low water pressure.

Pros: The staff was incredibly friendly and helpful with any of our questions. The lobby was clean and we were pleasantly surprised with how homey and clean our room was. Great value for what we paid for. We were really comfortable and happy with our stay. I would definitely stay here again and would highly recommend to others.

Cons: I honestly don't have anything negative to say about this hotel.

Pros: Everything was homey,clean and nice.This is my 2nd stay with Shirley.She owns the motel and is there pretty much all the time.She really tries to please the guests.

Cons: When I stayed there before we had a room on the 1st floor and this time we were on the 3rd floor.I'm thinking that this impacts the hot water because the water never got really hot on this stay.

Pros: The hostess and workers were really friendly

Cons: Not use to the bed but was still comfortable

Pros: We did not get a chance to have breakfast

Cons: We didn’t know how to change the channels on the tv

Pros: It was clean, quiet, friendly. We had a 26 ft uhaul and there was easily enough space to park. We also felt very safe and there were lots of restaurants nearby. We brought our dog and the pet fee wasn’t too bad, $25. I would stay here again 100%.

Cons: Nothing we didn’t like.

Pros: Nice location.

Cons: Lots of noise from upstairs...also construction going on..no pool use..

Pros: The room was spacious and very clean. Elegant setting and appearance, very friendly staff. I would definitely stay here again.

Cons: The body wash dispenser ran out after only one person use.

Pros: It’s absolutely amazing place to stay , clean and fancy, staffs are friendly and welcoming. Room and bed comfortable and clean.

Cons: 😶‍🌫️

Pros: It was a clean, quiet and friendly place.

Cons: Our room was not cleaned when we got back. Hotel staff informed me this was due to the renovations currently going on.

Pros: Bed and pillows were soft and very comfortable.

Cons: More variety in breakfast would be nice.

Pros: Good breakfast Front desk very helpful but does add $15.00 damage deposit? Supposedly, we will get that back.

Pros: Great value, close to eateries and highway but still quiet

Pros: The hotel is undergoing a nice renovation, but the beds are hard as rocks. I was told they are in the process of being replaced, but that didn't help us in our stay.

Pros: Friendlyness of staff

Cons: method of serving breakfast and limited beakfast

Cons: The sound isolation is inadequate between the rooms and floors.

Pros: Place is clean, quiet, has friendly staff.

Pros: We enjoyed our stay and loved the environment. We didn't have no problems. The staff was fantastic, friendly and very welcoming. The room was clean and comfortable.

Pros: It was comfy and easy to access.

Cons: We had no trash can liners.

Pros: Great service, awesome staff, breakfast was great. Overall stay, was great.

Cons: It was a bummer that we didn't get to swim because we had to make a reservation.

Pros: It was very convenient to my route. Very friendly and clean. I liked having a frig in the room. Not much parking. Breakfast was wonderful. Very tasty

Cons: Parking

Pros: Super comfortable bed. Clean room. Great bargain!

Cons: Room smelled a little smokey. Nothing a little perfume couldn't fix.

Pros: great breakfast, helpful staff.

Cons: in the hallways the carpet smelled old and the smell was being masked by too much carpet freshener.

Pros: This hotel is wonderful if what you want is very clean rooms and bathrooms, very comfortable beds and linens, wonderful staff, free airport shuttle, ample access to a computer with printer - all this, and probably more that I am forgetting - at a really great price! A special shout-out to the Front Office Manager Tim Martinez who is really excellent at his job! If I come come back this way again, I'll be definitely staying here again.

Cons: There wasn't anything I didn't like - this is a place that checked all the boxes for me!

Pros: Very convenient location, near airport. Good amenities for the price. Nice place to stay if you are looking to get to the airport bright and early!

Pros: It was convenient to the VA Hospital and the airport. I always stsy here when overnight lodging is needed before or after a flght. Bed was comfortable and room spacious and clean.

Cons: My top sheet was threadbare and i could feel the uneven floor that creaked and moaned when the walked on it. A few upgrades would improve my rating. Upgrade the bedding and fix the flooring. Perhaps new carpet and baseboards. An added value and convenience for little would be to install USB outlets throughout especially at the desk and nightstand

Pros: Location, convenience

Cons: They advertised a small gym but there was none at all. Their smoke free rooms are upstairs to their smoking rooms and they smell of smoke. Couldn't sleep there. Left for a different hotel. Staff was understanding.

Pros: Friendly , helpful, courteous staff. Good breakfast, kept food full .. Very good variety. Nice, comfortable .. Construction going on but did not interfere with our stay. Visited with our long time friends in lobby and nice visit.

Cons: Lobby couch a little dated but they are in the works of improving and upgrading.

Pros: Bed and linens were comfortable, room was fine. Nothing fancy, but well-equipped. Breakfast had real cooked eggs and sausage (and I think a waffle machine, but I didn't look too closely), not just the all-carb except hard boiled eggs breakfast you get at similarly priced hotels. Front desk was fine. It was a quick airport stay for me, and was everything I needed with no complaints.

Cons: I personally don't like all styrofoam and paper products at breakfast, no real mugs, so you can't heat up your milk to go in your coffee, but I realize that's a personal preference. Next time I'll bring my own mug and it will be fine. And the clock and lamp on one side of the bed seemed to be unplugged, but I didn't have time to deal with it and didn't need them. These are small things in an overall good economy hotel. Not fancy or terribly up-to-date, but very functional, clean and solid.

Pros: The room was clean.

Cons: My room was right across from the laundry room and it smell of cleaning chemicals. Also the hot tub was not very hot.

Pros: We went to this location for a weekend vacation. We showed up later in the evening to check in. The front desk person advised me that I was going to be in a smoking room and asked if that was okay. It was not okay so he upgraded me to a NICE suite..... I really got a bang for the buck! The room was clean and also the breakfast was really good. The only thing that was bothersome is that the last day we were there the hotel ran out of towels and I had to dry myself with my wife's wet towel. Otherwise we didn't spend enough time at the hotel to have anything really bad happen.

Cons: Ran out of towels.

Pros: Great staff.Took the shuttle to the zoo.

Pros: Clean

Cons: Thermostat was not working properly in room. Room was freezing. No extra blankets in room. When I called for one they gave me one but charged me $7. Horrible

Pros: It was a generally good hotel for our needs and convenient to the airport.

Cons: There is no elevator and there is no automated door at the front entrance. In other words, if you are in a wheelchair, use a cane, or have any other mobility issues, this is probably not the hotel for you.

Pros: Very good value. Nice neighborhood.

Cons: Crowded breakfast area.

Pros: Pool and outdoor seating; hot breakfast buffet; nice front desk staff.

Cons: No elevator to 2nd floor

Pros: It was clean and close to the rental car drop off

Cons: It was multistory and the noise from the rooms above disrupted sleep.

Pros: Bathroom was nice.

Cons: They were doing construction in the parking lot at 7:30 AM (jackhammer included), right outside my window. I had only checked in at 5:00 AM after a much longer night of driving than planned ( and desperately needed a few good hours off sleep before continuing on), and the front desk come told me I had to park in BACK ( with a turn by turn description of where to park) because they would be working on the FRONT parking lot the next day. So after already being awaken by noisy construction I got a phone call at 9 am from the front desk telling me to move my car to the FRONT lot, so they could continue working!! I was pissed off by this point, but getting dressed to go out there when the front desk clerk called again to tell me to move my car, not even 5 minutes after her first call. Then they made me check out at 11:30, even though the clerk who I talked to the night before ( when I called to notify them I'd be checking in very late) that I wouldn't have to check out until 12:30!! Needless to say, I didn't get more than 1 hour of sleep!!! I wouldn't recommend this dump, with terrible staff, to anyone!!

Cons: Staff was unfriendly at check in, and she smelled awful if BO. Room smelled of smoke we asked to be moved and she was very rude and said no it's to late. Will never stay at another best western again.

Pros: Staff was very nice and helpful

Cons: The hotel chillers were down and there was no air-conditioning. Food was terrible. Restaurant had no air conditioning and short staffed.

Pros: Location and they allow pets

Cons: N/Ac

Pros: Very handy to the airport

Pros: The location the gated parking I didnt know we had to pay for.

Cons: We didnt knowbwe had to pay for parking and also had to ask for maid service. I had to go get clean towels from down stairs the phone had no cord I had to mke the call to the front desk from my personal phone.

Pros: Proximity to the airport.

Cons: AC was ineffective - very warm in the room. Only paid wifi available, the fact you have to pay for parking and not a particularly welcoming front desk experience.

Pros: at the airport, 24/7 shuttle service to the airport Upon arrival -Great that they picked me up at car rental return

Cons: Dust on Furniture, desktop --needed to be wiped before putting anything on top.

Pros: Close to the airport, huge building.

Cons: The swimming pool was not ready / cleaned

Pros: Good night of rest

Cons: A little noise from next room over

Pros: The SPG club lounge was nice. Offered fresh fruit and drinks any time of the day. Location was easy to navigate around.

Cons: Our hotel room was booked 3 weeks in advance. When we arrived we were told that the room style we had book had been all sold out. We were then told we were being "upgraded." The new room we had was a smaller room with two queen beds instead of one king. The only upgrade to the room was were on the 15th floor in the Starwood Preferred Guest rooms. But the room smelled like cigarettes the entire stay. There was a paper posted outside of the elevator on. FBle against the wall saying there have been complaints of the floor smelling of cigarette smoke & reminding everyone that this hotel was completely non-smoking. But other than that nothing was done to rid the floor of the terrible smell.

Pros: access to airport.

Pros: Loved the staff and their attentiveness.

Cons: Surprised they charge for wifi, breakfast, and all that jazz.

Pros: The shuttle service was great.

Cons: I reserved a king bed room and they didn't have any. There was a dog outside the hotel barking all night. The operator gave me innaccurate information on the shuttle schedule between the rental car center and the hotel.

Pros: Room are up to date and clean

Pros: Very clean, nice room. Amenities were perfect for a single night. Staff was awesome. Highest rating for an overnight near the airport.

Cons: Don't expect the royal bar... it's pretty basic, but probably perfect for the location and traffic.

Pros: From my check in, to the bell hops and shuttle driver, to house keeping, the staff we extremely helpful and went out of there way to make my stay amazing. The female bartender also remember what I drank the 2nd night I was around right before my flight. I was on the side of the building closest to the airport and I didn't really hear a thing. The bell hop told me what buses to take to visit old town and gave me a pamphlet with a map to help me, this was even when he was off the clock by 1pm and on his way out the door to catch his own bus. So thoughtful and totally made the experience for me. They let me check my bags once I checked out so that I could explore the city before my flight. The location is amazing, a bus stop right out the door and a shuttle (or walking distance) to the airport you can't beat it. All in all super professional and welcoming!

Cons: Out of all the staff there was only one person I had a not so great interaction with, the male bartender Sunday night was a little snooty. There was no bathrobe or something to stir the coffee with the coffee maker in the room. I am a SPG member but still had to pay for wifi. The wifi is more expensive then anywhere in the world I have stayed, including trans-Atlantic flights. It's not worth the price, it's slow and drops a lot.

Pros: Didn't stay for breakfast.. Early flight.

Cons: Restaurant open!!

Pros: Location

Cons: We stayed to catch an early morning flight, before breakfast was served. Other hotels of similar quality provide a breakfast bag for guests making an early departure, but not this one —only coffee in the lobby. Also, the entire hotel ran out of regular coffee for the in-room coffee maker.

Pros: Great Staff (Jessica and Adamirsa)! Clean and comfortable rooms!

Cons: All was Great, suggestion would be a continental breakfast.

Pros: Honestly it was the worst experience I’ve ever had.

Cons: This hotel is absolutely filthy! And there was no parking. They gave my room away because they over booked. Gave me a room that didn’t work for me. No luggage carts to help get my luggage up to the room. The bed was so hard. I couldn’t even leave my suit case on the floor bc it was so gross.

Cons: The furniture was all beat up. The surround in the tub was not good. The bed was not comfortable. It had been many years since updated

Cons: The cooler cover kept falling off and called the front desk but everyone had left for the day so never got resolved.

Pros: We needed a place to stay overnight before a morning flight. This place was quite good. Very nice beds. Very helpful staff. Extremely convenient location.

Pros: Great Customer Service and the Free Airport Shuttle

Cons: It was a bit noisy on our floor and you could hear the neighbors through the thin walls.

Pros: Staff were very pleasant and my concern was addressed. Manager credited me my cab fare (see below).

Cons: Booked this location specifically because I need a shuttle service from airport to hotel. I noted that i had a late flight and requested late check-in and to ensure i could have transportation. I called when i got out of the airport and was informed that they don't have a shuttle in the late evening. I had to use a taxi to get to the hotel. While i was credited for the cab ride i ended up getting to the hotel much later than i expected do to needing to find alternate transportation.

Cons: Water damage in the bathroom area: peeled / blistered wall paint, smell of mildew.

Pros: Nice location

Cons: The air conditioner sucked

Pros: Nothing.

Cons: I got robbed and the cameras were not “working”.

Pros: Room was nice and clean. Close to the airport and within walking distance of Applebee's . Breakfast items very limited but we had decided to eat at the airport after we checked in so it wasn't an issue.

Pros: Everything was great. Everything went smoothly..from the very start. The front desk clerk was so nice and helpful. And all went smoothly after.

Cons: Nothing. There wasn't anything I didn't like.

Pros: Front desk staff were courteous and the room/bed was comfortable and relatively quiet (except for the occasional loud vehicle on the well-traveled road (running the air conditioner on a steady low setting helped created "white noise"). A variety of restaurants, including Starbucks, were within walking distance.

Cons: First impressions were negative - questionable part of town and trash and bird poop surrounding the front entrance. Breakfast was bare bones - just coffee, juice, and packaged sweet roll. The TV remote control was old and difficult to use (eventually learned to hold down buttons and aim at just the right angle).

Pros: The shuttle service to the airport is very convenient!

Cons: But the shuttle driver almost missed me, even though I called from the airport.

Pros: Management and staff went out of their way to help me get around when the rental car I reserved was not available

Pros: I loved the beds. They were so comfortable. We also enjoyed the deluxe breakfast, and the hot tub.

Cons: The pool was freezing cold even though they said it was a heated indoor pool. The walls were very thin, so we could here the people next door to us.

Pros: The stay was great everything about it was GREAT!

Cons: The rooms where small but still I would stay again.