Recent reviews
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4,4
Pros: The car operated well.
Cons: There was no one at the counter when I went to pick up the car - I called National. They charged me for an extra day when the car was late and didn’t even mention it at checkout. Also, there was a shot of whiskey left in the driver’s compartment - not something o should be finding in the car.
review from -
10,0
Great car, great service
Pros: Our car was brand new - literally. It had three miles on it. Ms. D, the attendant at the car pick up area was super helpful. She was very friendly and showed us all of the features of our car before we left the lot.
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5,2
Never again!
Pros: Select vehicle on the lot
Cons: When you book with kayak, National considers you a second-class citizen. They want you to buy their $28-a-day insurance. (Warning about loss of use fees.) They say the Alliance insurance bought through kayak is insufficient. They charge $15 a day to allow your spouse to drive. They upsell, upsell, upsell: class of car, insurance, etc. etc. I won't rent with them again, either directly or through a third-party website. Use Budget!
review from -
7,2
Pros: The car rode well and the truck had plenty of space for all of our luggage.
Cons: The front windshield was not clean and had streaks and hand prints that obscured view when traveling into the sun
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10,0
Best rental company by far
Pros: Free upgrades, no hassles, great prices.
review from -
9,2
Albuquerque Balloon Fiesta
Pros: Car was clean and staff very helpful
Cons: Price higher than we had expected and almost no choice of vehicles. Presume due to demand from visitors to Balloon Festival.
review from
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10,0
Great car, great service
Pros: Our car was brand new - literally. It had three miles on it. Ms. D, the attendant at the car pick up area was super helpful. She was very friendly and showed us all of the features of our car before we left the lot.
review from -
10,0
Best rental company by far
Pros: Free upgrades, no hassles, great prices.
review from -
9,2
Albuquerque Balloon Fiesta
Pros: Car was clean and staff very helpful
Cons: Price higher than we had expected and almost no choice of vehicles. Presume due to demand from visitors to Balloon Festival.
review from
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4,4
Pros: The car operated well.
Cons: There was no one at the counter when I went to pick up the car - I called National. They charged me for an extra day when the car was late and didn’t even mention it at checkout. Also, there was a shot of whiskey left in the driver’s compartment - not something o should be finding in the car.
review from -
5,2
Never again!
Pros: Select vehicle on the lot
Cons: When you book with kayak, National considers you a second-class citizen. They want you to buy their $28-a-day insurance. (Warning about loss of use fees.) They say the Alliance insurance bought through kayak is insufficient. They charge $15 a day to allow your spouse to drive. They upsell, upsell, upsell: class of car, insurance, etc. etc. I won't rent with them again, either directly or through a third-party website. Use Budget!
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