Book Advantage hire cars in Albuquerque

Albuquerque, NM, United States
Sep 27 — Oct 4
Albuquerque, NM, United States
Mon 27/9
Noon
Mon 4/10
Noon
Driver's age:

Pros

"The ."(in 1231 reviews)
"s and easy return process."(in 354 reviews)
" was perfect & clean!"(in 1210 reviews)

Cons

"The reservation had no !"(in 1430 reviews)
" and smelly."(in 68 reviews)
"Car dope smoke!"(in 109 reviews)

Reviews for Advantage in Albuquerque

Overall rating6.6 GoodBased on 86 reviews
Cleanliness
6.9
Comfort
7.1
Overall
6.3
Pick-up/Drop-off
6.3
Value for money
6.4

Recent reviews

Traveller rating
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Find reviews that mention:
8.4
Watch for Sneaky UpsellsPros:They charge a massive airport fee, $84 which was not on my original quote. They will only point out their insurance "packages" so you end up paying for more things than you need (egg roadside assistance if you want PLPD). You can ask for just liability, but I wasn't given that option at first... I later went back and got a new contract. Even the gas prepay, which was the same price as the gas you would buy was then traxed an extra 11% over the state tax. So make sure you ask for only what you want, get them to print a quote and pay your own gas. That being said, the second time I went back the lady was very kind, patient and understanding and did not try to upsell me on anything. Pickup was fairly smooth, they did not have my car ready (which I paid for / should have picked up the day before due to flight delay) so they gave me the next size up. Only thing I didn't like was the upsell, but I should have been more aware.Reviewed Apr 12 2018
review fromkayak
4.8
Had to argue to get a defect-free carPros:Prices were low, apparently because Advantage only had two staff members on siteCons:After we drove off the lot, we discovered the rear door handle was broken, and wouldn't open from the inside. We immediately turned around to go back to Advantage to get a different car, as a non-working door was a safety hazard with four people in the car. We were told that there were no other cars, and that nothing could be done unless we paid more for an upgrade. I went back out to the lot in frustration, immediately seeing another car in our class sitting there. After a lot more arguing and calls to customer service, the other car was eventually checked back in, magically becoming available for us to use. In the end things worked out, but it was a waste of over an hour just to get a car with functioning doors.Reviewed Aug 3 2018
review fromkayak
2.0
Cons:They charged me over $200 for gas, when I returned the car fully fueled. In corresponding with them they said they would refund some of the money. I haven't seen a cent!Reviewed Apr 24 2020
review fromkayak
6.4
Could not see out car windowPros:The rental was cheap and the desk agent was nice. The interior of the car was clean.Cons:I picked the car up after dark, and noticed that the windows had drops all over from hard water. I looked around and saw that most the other SUVs were the same. What I didn’t know was that the water drops had stained the windows and would create a glare whenever light hit the window...which was all the time. At night, the lights on the cars in front of us were blurred. During sunrise and sunset the car was practically undriveable if you were facing the direction of the sun. It was dangerous and we almost hit cars twice, because we couldn’t see that they had stopped. I noticed most of the cars at this rental place had the water spots..so for the safety of you and your passengers, I wouldn’t rent from this place ever again. I’ve had great luck at all the other car rental places at the Albuquerque Sunport, so this was a horrible anomaly on the part of this rental agency. Lastly when I returned the car, the agent didn’t apologize or act concerned at all. He said it was my problem for not bringing it back right away. An apology and concern for the safety of the people renting the car is all that was necessary for me NOT to write this review because I would have felt a change was going to get made for the future...unfortunately his attitude showed me that’s probably not the case. Don’t rent from this place if you value your safety.Reviewed Jun 27 2018
review fromkayak
3.6
charged me for an upgraded car I did not reservePros:Car functioned properly but windows and exterior of car were filthy.Cons:The car type I reserved was not available when I arrived at the Advantage counter in Albuquerque, NM. They told me I had to upgrade to a luxury vehicle which would cost $10 more per day. I told them that I should not have to pay more for an upgrade since it is their fault that the car they allowed me to reserve online was not available. They refused and said that they have no control over the types of vehicles they have available on the day. If I was going to be driving a car in the "luxury vehicle" category (a Ford Taurus in their ranking system....), I would have to pay extra for it. I continued to push my point of view to no avail. I said I would never rent from them again and they had no reaction, no apology. It was terrible customer service. I should have walked over to another rental car company on the spot, but was in a hurry. With all the competition out there, I would have thought they would have cared about my future business and done the right thing by the customer. I will never recommend Advantage to anyone.Reviewed Jul 18 2016
review fromkayak
6.8
Pros:Car was clean and drop off easy.Cons:They push the fuel option without explaining that you are charged for a full tank of gas regardless of what's in the car when you return, plus it appear that you are then charged taxes on this. Yes, the details are in the contract, but they carefully avoid explaining it. Never do that again. Also, they are less than candid about the insurance option, which probably leads most people to accept the "basic" plan not realizing that it adds dramatically to the cost. I believe that they do these things intentionally and many people end up paying much more than they anticipated. I probably won't use this company again.Reviewed Dec 10 2019
review fromkayak
4.0
Slow and not customer focusedPros:The cost when I MADE the reservation.Cons:The cost when I went to pick up the car. The car I reserved was "being cleaned" and would take quite some time to arrive. Asked if I would like another car that was already available, I agreed. It was $100 MORE than the one I reserved. The agent went back and forth with other available cars -- this price and that. Told me my skis wouldn't fit in the one I reserved anyway (they would). Finally, gave me a convertible Mustang that he assured me the seats would go down to put the skis in. The seats didn't go down. I rode with skis in my lap. All this took over an hour!!!!! What a clusterf***! Never again, Advantage. Never again.Reviewed Mar 1 2017
review fromkayak
7.2
Cons:The satellite radio wasn't functioning properly and the Bluetooth kept dropping my device. The car could have been cleaner....particularly mirrors and windshield.Reviewed Jun 2 2018
review fromkayak
4.0
Not pleasedCons:They didn't have any cars available. Evidently they were sold out. I'll continue using Kayak of course, this was the first and only time I've reserved a vehicle through Kayak and not been able to access a vehicle. Fortunately I was able to rent a vehicle from nearby competitor, at a somewhat higher price. I'm curious how this happened, as I'm sure you are. Word...Reviewed Apr 2 2016
review fromkayak
7.6
Good service, ok carPros:Customer service was good, The car was easy to find and clean.Cons:I've never put down a $200.00 deposit before, generally it's about $50.00 to $100.00. The vehicle had a dent that was not recorded so I had to find someone to make sure it was noted. ABQ rentals really need to have tinted windows.Reviewed Jul 5 2018
review fromkayak
8.4
Pros:Car was great! Very nice.Cons:They didn't have enough people to check folks in. I waited for 20 minutes and I was the second person in line. There were 10 others behind me.Reviewed Apr 17 2016
review fromkayak
4.0
Advantage Has Poor Customer RapportCons:The car I rented (A month in advance) wasn't available. To make it worse, the customer representative lied and said it needed cleaning, then they said it needed an oil change, finally he admitted it wasn't available. They tried to give us a mini-van and when we declined (with a lot of protest) we were given a Jeep. I wouldn’t have minded if they would have been upfront and didn’t have to lie to me. Also would have been apropos to give us an upgrade to a Camry or similar level of car.Reviewed Aug 24 2016
review fromkayak

Where can I find Advantage hire cars in Albuquerque?

3400 University Blvd SE, Suite N, Advantage car hires

Address

3400 University Blvd SE, Suite N

Hours

Monday07:00 - 23:59
Tuesday07:00 - 23:59
Wednesday07:00 - 23:59
Thursday07:00 - 23:59
Friday07:00 - 23:59
Saturday07:00 - 23:59
Sunday07:00 - 23:59

Phone

+1 505 242 6154

Good to know

Most popular car type

Luxury

FAQs about hiring a car from Advantage in Albuquerque

  • Luxury (Audi A4 or similar) is the most frequently booked car hire type from Advantage in Albuquerque.

  • Advantage has 1 car hire location in Albuquerque. Take a look at our Advantage hire location map to find the best car hires near you.

  • Yes

  • Yes