Book Payless hire cars in Albuquerque

Reviews for Payless in Albuquerque

Recent reviews

Traveller rating

Wonderful

5

Very Good

3

Good

1

Okay

2

Fair

1

Mediocre

0

Poor

12

2.0

I waited 3 hours to pickup the car because they had only 1 person working the counter.Reviewed Oct 21 2023

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10.0

Pros:New Mexico was short on rental cars during Memorial Day weekend and I was a bit nervous when we had to rent from Budget because their reviews were the lowest. However, this was my best car rental experience by far. The customer service was amazing, the facility is in close proximity to the airport, the return process was a breeze. By far, this was one of my best rental experiences.Reviewed May 31 2021

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4.0

Pros:pick up parking not friendly drop off very friendly Agent tried to upgrade us telling us a Toyota would not make it up the mountains. car worked fine. Car was filthy inside and outReviewed May 11 2021

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10.0

Pros:Staff was very friendly and helpful, car was practically brand new and no cigarette smell!Cons:Can’t think of anything.Reviewed Apr 19 2021

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9.6

Cons:Didnt have the car I pickedReviewed Jun 15 2020

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8.0

Pros:The whole operation was very understaffed but the people I dealt with, particularly a young man in ABQ, were very helpful and polite. The drop-off was the same, the lot at DEN was closed, which made me nervous about missing my flight. There was no indication anywhere that I was to go to the Avis lot for drop-off. Again, nobody to explain anything but when the woman showed up, she was polite and helpful in a difficult situation for her.Reviewed May 10 2020

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6.8

Pros:Friendly counter help. Reliable vehicleCons:I rented an SUV on line. When I got to rental place they had no SUV’s. Was given a minivan instead. Not what I had in mind for a winter weekend in the mountains.Reviewed Dec 3 2019

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7.6

Pros:Friendly staff. Did the best they could.Cons:Did not get car I reserved. Car shortage, had to wait for car to come in. Not a smooth experience.Reviewed Aug 13 2019

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10.0

Pros:Friendly and helpful people working the counter. The car was clean and great for our trip.Reviewed Apr 22 2019

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10.0

Pros:Easy! We always go with Payless at the ABQ airport. No problems, great deal, and fast service.Reviewed Nov 28 2018

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7.6

Albuquerque RentalPros:Off site transportation was efficient, full size rental rate for Payless was reasonable compared to othersCons:Picked up the car after dark. Car was reasonably clean, but windows were dirty. Hard to see out of front and back, lots of glare, day and night. Mentioned this on my check in on return, and the staff said it is hard to keep windows clean in New Mexico, especially with high temps. Other than that, a good transactionReviewed Oct 14 2017

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10.0

Pros:customer service at checkoutReviewed Sep 10 2017

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More

• What is the most popular car hire from Payless in Albuquerque?

  Compact (Nissan Rogue or similar) is the most frequently booked car hire type from Payless in Albuquerque.

• How many car hire locations does Payless have in Albuquerque?

  Payless has 1 hire location in Albuquerque. Take a look at our Payless hire location map to find the best car hire near you.

• Does Payless have a car hire location at the airport: Albuquerque airport (ABQ)?

  Yes

• Does Payless offer shuttle or airport pick-up services from Albuquerque airport (ABQ)?

  Yes