Santa Fe hotels near San Miguel Mission

Cons: Disappointed in the mandatory valet parking and respective fee.

Cons: Bed and pillows

Cons: The rooms are very average and dark. In my opinion, they are very overpriced, as is the restaurant. I expected better decorating in the rooms, considering the hallways and public areas of the hotel are very nice. One person in our party discovered their bed had been thrown-up in the night before and improperly cleaned. When they pulled down the comforter, they were greeted by the offensive odor and put a towel on the bed and found it was still wet. Their night was comped, but that's about as bad as it can get.

Cons: I have stayed at other spa resorts. I don't think the Loretto should call itself a "spa" in the title since it doesn't have any sauna, steam room, or similar facilities. When I stay at a spa, I am really looking for those types of facilities. Also, although they were "nice," I didn't feel staff was really game for checking in with guests about their needs. For example, at the pool, there were several groups of guests the day I was enjoying the pool which also happened to be on the weekend of a big fiesta. Guests (including myself) had to go inside to ask for food/bev service and towels were at your own service. If this hotel really wants to be considered a destination for spa travelers, guests shouldn't have to walk into the lounge area in their swimming attire to ask for food/bev service (yes, there is a phone at the pool a guest can use to call the bar for service but it's just as easy at that point to walk 2 more steps into the bar). Food/Bev management, please schedule an extra waitstaff to attend to pool guests on weekends. Thanks! once I did touch base with the bartender, she was very sweet and attentive! oh and also, please offer guests water while they are at the pool especially since many travelers aren't used to the elevation. I enjoyed my stay, thank you.

Cons: Only negative I can think of is their fitness center's a bit of an afterthought, especially when both treadmills were broken at the same time. If you're going to charge everyone a mandatory fee for its use, you should at least keep the equipment working. And while the valet parking staff were awesome, having to pay for valet if you wish to park there is also a little annoying. (I would have anyway, but I can certainly see how someone would not want to.)

Cons: Food was overpriced and the breakfast was lousy Housekeeping service fee? Are you kidding

Cons: The spa was mediocre at best.

Cons: Didn't like having to valet our car.

Cons: Mostly, the staff was great and friendly. However, a bad experience in the bar was really disappointing. I wanted to order a light meal (available there) and a glass of wine. I sat alone at my table for at least 15 minutes, while others who were couples were getting waited on and served. They had even come after me! After about 15 minutes, I realized that I wasn't going to be served. So I went up to the bar, where 3 of the bar staff were talking and laughing. Finally, "Luis" took my order of a glass of wine. I commented that I didn't realize thT I had to come up to the bar myself and get a drink. He never responded and gave a slight smirk. I am handicapped and have trouble walking due to 4 fractured vertebrae. I would have appreciated an apology and then have someone come back and check! I slowly drank my wine, and still no service, while others around me (couples) were served. I wanted another glass of wine and a light bite to eat. But obviously that wasn't going to happen unless I chased someone down. So I just left. Regarding Luminare, the restaurant, service was ok. Nothing stellar. At dinner, I wasn't informed of any specials, yet I heard other tables getting the full treatment. I feel that because I am a woman alone, I was sort of treated as a second class citizen. Lorenzo the bellhop was GREAT. So were the front desk staff.

Cons: I left a scarf behind in the room and housekeeping was not able to find it.

Cons: Candy and snacks were too expensive.

Cons: I don't think it was worth the price of the room. We stayed in a room with a king sized bed, and there was no bath tub in the bathroom. I just wanted to relax and was shocked to see no tub. I paid $179 a night-I think I was entitled to a hot bath at that price. For a hotel that is right off the interstate, nothing picturesque, not near any night life, not near the plaza; it was exceptionally overpriced. I am from Albuquerque and needed to stay in Santa Fe overnight. I know that Santa Fe runs a little more pricey than Albuquerque, but still...If I am going to pay that much, I'd like a little more value for my money. I will be finding a different hotel to stay in.

Cons: Parking area filled up so I had to park quite aways way.

Cons: The light from the outside was overwhelming. With the lights out at night, we could have read a book! Luckily I brought my sleeping mask, but it was pretty bad. They also did not have a tub, if anyone cares.

Cons: 1. "Heat is off in the summer" when outdoor temps are around 60 in the morning. Room was cold. 2. On check in, front desk tried to repudiate getaroom's reservation for a king size bed. They capitulated after I protested. Something to keep in mind: Getaroom, expedia, et al are agents of the hotel.

Cons: No resort fee if extra facilities not used

Cons: The valet staff was rather rude. They insisted we had to valet and even when we said we would pay the valet fee but prefer to park ourselves. He was quite condescending. I have traveled quite a bit and havent been to a hotel that wouldn't allow a guest to self park if they agreed to pay the prevailing parking rate. The rooms were spacious but were quite dark. The pool wasn't well cared for- the dirty towels were overflowing, the pool and hot tub had debris at the bottom, and there wasn't much to be desired.

Cons: The room service was a little expensive for what it was. The massages are also a bit over priced as well.

Cons: Was not told garage cost extra. Asked for extra towels twice and never got, bathroom exhaust fan inoperable, asked for quiet location but got room close to one with barking dogs and children playing in the hall.

Cons: I think it's time for a furniture/drapery upgrade in the rooms, especially the mattresses. I expected better in a "luxury" hotel. If I had paid full high season price for this hotel, I would have been dissapointed.

Cons: Windows in room were a little janky

Cons: Excellent for large groups or tours.

Cons: The rooms are very dark. No overhead lighting, just floor lamps.

Cons: We booked a king room, but when we arrived we got a double room. Told us they could not guarantee roomwhen booked through a third party vendor. Disappointed and would book directly through hotel, to insure we get the room we want.

Cons: I returned to the hotel on the evening of September 3 to find that my room key would not work. When I went to the front desk, as staff person named Michael, I believe told me that I had only had a reservation for one night. All my belongings had been removed from my room. This was a shock. He was incredibly rude. Finally, he said I had to show him proof that I had a reservation, and I was able to show him my online reservation confirmation. He became very contrite and found an accommodation for me, which was satisfactory and comped my room. I had had a very good experience up to that incident, which was truly appalling. He made no effort to try problem solve at the outset. He just lit into me. I hope that you will work with Michael to improve his behavior toward guests.

Cons: There was no booking when we arrived. They had to call the booking company and get a voucher faxed. A bit of a circus for a while.

Cons: The fireplace in the room didn't work, they charge 22 a day to park.

Cons: Facility - sewer smell, heat not working

Cons: Staff was glum at check and unhelpful. Room was musty smelling. Toilet kept running all night

Cons: First floor rooms have no cell phone service due to the solid construction of the hotel.