Kuala Lumpur hotels near Pavilion Kuala Lumpur
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With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 9,2 Excellent
Based on 9 349 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Excellent location. Friendly staff. Dining is superb
Excellent
8,0
Pros: The location was fantastic, ease of access to town center and with KLCC only two minutes away, it gets no better than this.
Excellent
10,0
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Excellent
10,0
Pros: The hotel facilities restaurants the pool the luxuriousness
Good
7,4
Pros: Location and cleanliness of the hotel.
Excellent
9,0
Pros: Excellent breakfast. A proper luxury property with service and food to match.The gym is outstanding.
Excellent
10,0
Pros: The best hotel in Kuala Lumpur. The service is superb! Thank you to the Guest Service Manager; she greeted us and scorted us to the room! The room was a dream and the pool was the perfect ending of the day.Mandarin Oriental is always a winner. We love it! We will be back for sure! Thank you thousand times!!!
Excellent
9,6
Pros: Everything.
Good
7,7
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Excellent
8,0
Pros: Extremely good breakfast, very helpful and friendly people, Very nice pool and spa, well equiped and most helpful people. A taste of luxus everywhere.
Details
Reviews
Overall 9,2 Excellent
Based on 9 349 reviews
Beach
10,0
Location
9,6
Wellness
9,5
Pool
9,1
Service
8,9
Bar
8,7
Breakfast
8,6
Room
8,4
Vibe
8,3
Food
8,3
Cleanliness
8,1
Amenities
8,0
WiFi
7,7
Comfort
7,5
Value
6,5
Location
9,7
Wellness
9,6
Pool
9,1
Service
8,8
Bar
8,8
Cleanliness
8,5
Food
8,2
Breakfast
8,0
Amenities
8,0
Room
7,9
Value
6,1
Location
9,7
Pool
9,4
Wellness
9,3
Service
9,2
Breakfast
9,0
Bar
8,9
Room
8,8
Cleanliness
8,2
Amenities
7,7
Food
7,6
Value
6,8
Location
9,7
Service
8,9
Breakfast
8,2
Room
8,1
Food
8,1
Cleanliness
7,7
Value
6,5
Location
9,7
Wellness
9,6
Pool
9,2
Service
8,9
Breakfast
8,2
Amenities
8,0
Room
7,8
Food
7,8
Cleanliness
7,6
Value
6,2
10,0 Excellent
Pros: Excellent location. Friendly staff. Dining is superb
Cons: ..
8,0 Excellent
Pros: The location was fantastic, ease of access to town center and with KLCC only two minutes away, it gets no better than this.
Cons: The price is slightly on the high side and we couldn't really figure out how to control the airconditioning. At times it seems centralised and some other times it got warm. Also not much of complimentary welcoming gifts.
10,0 Excellent
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Cons:
10,0 Excellent
Pros: The hotel facilities restaurants the pool the luxuriousness
Cons: drinks a bit high priced
7,4 Good
Pros: Location and cleanliness of the hotel.
Cons: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
9,0 Excellent
Pros: Excellent breakfast. A proper luxury property with service and food to match.The gym is outstanding.
Cons: Some strange rules for instance in the gym one has to wear shoes but one cannot if you are using a muay thai bag to practise, then there is confusion. The weights in the gym are great (pro standard)but when one uses them you are told do so gently as there are business rooms below??
10,0 Excellent
Pros: The best hotel in Kuala Lumpur. The service is superb! Thank you to the Guest Service Manager; she greeted us and scorted us to the room! The room was a dream and the pool was the perfect ending of the day.Mandarin Oriental is always a winner. We love it! We will be back for sure! Thank you thousand times!!!
Cons:
9,6 Excellent
Pros: Everything.
Cons:
7,7 Good
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Cons:
8,0 Excellent
Pros: Extremely good breakfast, very helpful and friendly people, Very nice pool and spa, well equiped and most helpful people. A taste of luxus everywhere.
Cons: lengh of bed aprox 190 cm. At one of three mornings15 Minutes quewing for being seated for breakfast. No good possibility in the room to place a big case: space too small, An additional device did not work well. "Budget"-Taxis to go to the airport ordered through the hotel was significant more expensive than a regular taxi and at the same time very very old, not save, gave strange noisis, damaged inside. We doubted it would make the 60 km to the airport, but it did.
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 9,0 Excellent
Based on 23 714 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: The staff was very professional and helping. I would recommend to book the breakfast, too.
Excellent
8,0
Pros: Extra large bed, fantastic views, great location and wonderful service. Bathroom a little shabby and hairdryer with short cable attached to desk not very practical. Otherwise super!
Excellent
10,0
Pros: Service
Excellent
9,0
Pros: Thanks. Just need to give a late check out special for guest who checks in late.
Excellent
10,0
Pros: Staff being very helpful, exceed expectations by giving me a late checkout when they realised my flight time
Excellent
10,0
Pros: Breakfast was super. Truly Malaysian dishes available like Nasi Lemak Bungkus... the flavor and smell of the banana leaf made such a difference!
Excellent
8,0
Pros: We went out for breakfast as that was our preference.
Excellent
8,0
Pros: The beds were comfy and the room was clean. I had a good sleep and pleasant stay. Overall, everything is alright and the customer service was fast.
Excellent
10,0
Pros: The staff were excellent, especially Lee the receptionist.
Excellent
10,0
Pros: Excellent hospitality and 1st class food
Excellent
10,0
Pros: A lovely hotel, would definitely recommend. Great location, amazing staff. Cannot speak highly enough of this hotel.
Details
Reviews
Overall 9,0 Excellent
Based on 23 714 reviews
Service
9,3
Wellness
9,2
Location
9,0
Breakfast
8,7
Bar
8,4
Food
8,2
Amenities
7,8
WiFi
7,7
Vibe
7,6
Room
7,1
Beach
3,0
Service
9,8
Location
9,4
Wellness
8,9
Breakfast
8,3
Food
8,1
Bar
7,7
Room
7,3
Wellness
9,1
Service
9,1
Location
9,0
Breakfast
8,5
Bar
8,4
Food
8,0
Room
6,7
Service
9,0
Wellness
8,5
Food
8,4
Location
8,4
Breakfast
8,3
Bar
7,8
Vibe
6,9
Room
6,9
Location
9,4
Service
8,9
Breakfast
8,8
Food
8,3
Amenities
8,0
Room
7,2
Value
7,1
10,0 Excellent
Pros: The staff was very professional and helping. I would recommend to book the breakfast, too.
Cons: I cannot find anything.
8,0 Excellent
Pros: Extra large bed, fantastic views, great location and wonderful service. Bathroom a little shabby and hairdryer with short cable attached to desk not very practical. Otherwise super!
Cons: See above re hairdryer and bathroom
10,0 Excellent
Pros: Service
Cons: Pool was small
9,0 Excellent
Pros: Thanks. Just need to give a late check out special for guest who checks in late.
Cons: Just need to give a late check out special for guest who checks in late.
10,0 Excellent
Pros: Staff being very helpful, exceed expectations by giving me a late checkout when they realised my flight time
Cons: Nil
10,0 Excellent
Pros: Breakfast was super. Truly Malaysian dishes available like Nasi Lemak Bungkus... the flavor and smell of the banana leaf made such a difference!
Cons: My room’s USB point didn’t work. But it was attended to so I could still charge my phone
8,0 Excellent
Pros: We went out for breakfast as that was our preference.
Cons: We needed to eat quite late in the evening when we arrived. We were served in the lounge but would have been happy to be able to access the ground floor restaurant (which was closing).
8,0 Excellent
Pros: The beds were comfy and the room was clean. I had a good sleep and pleasant stay. Overall, everything is alright and the customer service was fast.
Cons: There was a bit of wood smell in the room. In addition, the road leading to the hotel required a U-Turn so many of the drivers sending me back to the hotel were confused. I had to guide them to the hotel.
10,0 Excellent
Pros: The staff were excellent, especially Lee the receptionist.
Cons:
10,0 Excellent
Pros: Excellent hospitality and 1st class food
Cons:
10,0 Excellent
Pros: A lovely hotel, would definitely recommend. Great location, amazing staff. Cannot speak highly enough of this hotel.
Cons:
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
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Overall 8,9 Excellent
Based on 6 832 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Best location in KL bear to the most attractions sites of KL, very posh and the staff are helpful and friendly I really recommend it,
Excellent
9,0
Pros: Hotel facilities, room and staff were excellent.
Excellent
10,0
Pros: The kindness of the staff, The staff noticed that we bought water from outside which wasn't good for our baby It was very kind from them to provide us with lots of good water
Excellent
9,7
Pros: Nice location
Friendly staff
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Details
Reviews
Overall 8,9 Excellent
Based on 6 832 reviews
Location
9,5
Cleanliness
8,1
Room
8,0
Service
8,0
WiFi
6,5
Breakfast
6,2
Location
9,3
Service
7,8
Cleanliness
7,5
Room
7,2
Breakfast
5,5
Location
9,1
Service
7,8
Cleanliness
7,7
Room
7,7
Value
6,8
Breakfast
6,0
Location
9,4
Cleanliness
8,2
Service
7,5
Food
7,4
Room
7,2
Value
7,0
Breakfast
6,3
Location
9,6
Service
8,2
Cleanliness
7,8
Room
7,1
Value
7,1
Food
6,6
Breakfast
5,7
10,0 Excellent
Pros: Best location in KL bear to the most attractions sites of KL, very posh and the staff are helpful and friendly I really recommend it,
Cons: Everything was great about this hotel
9,0 Excellent
Pros: Hotel facilities, room and staff were excellent.
Cons: The only negative was that they were renovating the main restaurants so breakfast was served in a makeshift room.
10,0 Excellent
Pros: The kindness of the staff, The staff noticed that we bought water from outside which wasn't good for our baby It was very kind from them to provide us with lots of good water
Cons: The elevators reaches you but doesn't open
9,7 Excellent
Pros: Nice location
Friendly staff
Cons:
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8,8 Excellent
Based on 16 780 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Excellent
8,0
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Excellent
9,0
Excellent
9,0
Pros: Loved the breakfast and Skybar. Rooms were spacious and clean. Good value for money!!
Excellent
9,6
Pros: Location, service, and friendly staff
Excellent
9,1
Pros: The room was very nice and the view onto the park and Petronas Towers was great
Excellent
9,6
Pros: Location.
Excellent
10,0
Pros: The view to the Petronas Twin Towers was amazing. The breakfast was fresh and nutricious, the room was cozy and comfortable.
Good
7,5
Pros: Great location, comfortable beds, good shampoo and conditioner products. Wonderful views.
Good
7,0
Pros: The location and view was so nice the breakfast also was good and clean
Excellent
10,0
Pros: ´The view from the hotel room was amazing, facing the Twin towers and KLCC park. The breakfast was the best we ever had, so many choices that you can not try everything in one breakfast. The room was absolutely perfect!
Details
Reviews
Overall 8,8 Excellent
Based on 16 780 reviews
Location
9,4
Service
8,5
Room
8,3
WiFi
8,2
Breakfast
7,9
Comfort
7,4
Cleanliness
7,4
Bar
7,1
Amenities
7,0
Value
6,7
Pool
4,9
Location
9,3
Service
8,6
Breakfast
8,5
Room
8,4
Cleanliness
7,9
Bar
7,5
Value
6,8
Pool
4,6
Location
9,3
Breakfast
8,2
Room
8,1
Service
8,1
Bar
7,2
Value
6,8
Pool
4,7
Location
9,3
Room
8,4
Wellness
8,3
Service
8,1
Breakfast
8,0
Value
6,6
Bar
6,3
Pool
5,0
Location
9,7
Room
8,5
Breakfast
7,7
Service
7,7
Cleanliness
7,6
Bar
7,0
Value
6,3
Pool
5,1
10,0 Excellent
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Cons:
8,0 Excellent
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Cons:
9,0 Excellent
Pros:
Cons: the sky bar in the hotel could be more better. It needs a new design.
9,0 Excellent
Pros: Loved the breakfast and Skybar. Rooms were spacious and clean. Good value for money!!
Cons:
9,6 Excellent
Pros: Location, service, and friendly staff
Cons: Little bit expensive
9,1 Excellent
Pros: The room was very nice and the view onto the park and Petronas Towers was great
Cons: - The pool is tiny, not open to the sun, and closes early, since it is in the Sky Bar
- The Sky Bar is nothing special, despite the view, as the music is too loud and the space too cramped to really be a comfortable place to hang out or enjoy the view
9,6 Excellent
Pros: Location.
Cons:
10,0 Excellent
Pros: The view to the Petronas Twin Towers was amazing. The breakfast was fresh and nutricious, the room was cozy and comfortable.
Cons: Everithing was good, no remarks.
7,5 Good
Pros: Great location, comfortable beds, good shampoo and conditioner products. Wonderful views.
Cons: Often difficult to get taxis.
7,0 Good
Pros: The location and view was so nice the breakfast also was good and clean
Cons: The toilet was bad very small and no hose for wash the hotel need to renew for 5 stars not as recommended
10,0 Excellent
Pros: ´The view from the hotel room was amazing, facing the Twin towers and KLCC park. The breakfast was the best we ever had, so many choices that you can not try everything in one breakfast. The room was absolutely perfect!
Cons: nothing
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,7 Excellent
Based on 7 450 reviews
All reviews
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- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: The infinity pool and gym. Layout and design of apartment.
Excellent
9,2
Excellent
10,0
Pros: The rooms were just enormous - you could get lost in them. Very modern, very clean, very well furnished with great views. The infinity pool and the bar/resataurant were an added bonus. Easy walk to the city centre or you could use the two nearby train and monorail stops. Staff were friendly and helpful.
Okay
5,4
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Excellent
10,0
Pros: This is a great place in a great location. The unit was clean and was very well stocked (even sharp knives). There was great happy hour deals in the bar and a nice roof top pool. There is a new building being built so the twin towers are not fully in view (like most of the pictures). but there is a fantastic view of the needle.
Excellent
10,0
Pros: Location & facilities is perfect, staffs are accommodating, clean
Good
7,0
Good
6,2
Pros: The room was big
Details
Reviews
Overall 8,7 Excellent
Based on 7 450 reviews
Vibe
9,1
Room
8,6
Location
8,6
Comfort
8,2
Pool
8,1
Service
7,1
Breakfast
6,8
Amenities
6,1
WiFi
5,5
Vibe
9,1
Room
8,4
Location
8,1
Pool
8,0
Service
7,0
Amenities
6,1
Breakfast
5,9
WiFi
4,1
Vibe
8,9
Room
8,6
Location
8,3
Comfort
8,2
Pool
7,5
Service
7,3
Breakfast
6,8
Amenities
5,8
WiFi
3,9
Vibe
8,8
Location
8,8
Room
8,3
Value
8,2
Comfort
8,1
Pool
7,9
Service
7,7
Breakfast
6,9
Location
8,5
Pool
8,3
Room
8,0
Value
7,4
Service
7,2
Food
6,6
Amenities
6,0
8,0 Excellent
Pros: The infinity pool and gym. Layout and design of apartment.
Cons: Smell of sewage when we pass by the lifts. Too little lifts servicing the huge number of apartments.
9,2 Excellent
Pros:
Cons: The smell of the room is not good enough
10,0 Excellent
Pros: The rooms were just enormous - you could get lost in them. Very modern, very clean, very well furnished with great views. The infinity pool and the bar/resataurant were an added bonus. Easy walk to the city centre or you could use the two nearby train and monorail stops. Staff were friendly and helpful.
Cons: The hotel pictures seem to predate the building work going on next door. The view from the infinity pool is partly obscured by a large building going up next door. Pool is still very nice though. The lifts seem to take an age, but there are 51 floors. Breakfast was nice, but not up to the excellent standard set by the rest of the hotel. The breakfast room was a little plain (but with terrific views) and the food was a little lack lustre.
5,4 Okay
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Cons: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged.
The room condition was unclean so I felt it was not cleaned properly.
10,0 Excellent
Pros: This is a great place in a great location. The unit was clean and was very well stocked (even sharp knives). There was great happy hour deals in the bar and a nice roof top pool. There is a new building being built so the twin towers are not fully in view (like most of the pictures). but there is a fantastic view of the needle.
Cons:
10,0 Excellent
Pros: Location & facilities is perfect, staffs are accommodating, clean
Cons: None
7,0 Good
Pros:
Cons: Impersonal and cold environment. Too big and corporate hotel not recommended for families. Location isn't the greatest as very little within walking distance and chaotic traffic if taking taxi. Breakfast unimpressive.
6,2 Good
Pros: The room was big
Cons: No restaurant, I asked for ice, the did not have any .
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at MiCasa All Suite Hotel in Kuala Lumpur, you'll be a 1-minute drive from Royal Thai Embassy and 7 minutes from KLCC Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 1 880 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Very near to US Embassy. Walking distance and easy parking.
Mediocre
2,0
Excellent
10,0
Pros: We loved the breakfast buffet. It had good variety. One thing though would be to add some desert and bakery options to breakfast. The rooms are clean and bathrooms smell good. Room service menu is also nice.
Excellent
10,0
Pros: The space In the 2 bedroom unit was more then plenty.best stay in Kuala Lumpur Excellent
Details
Reviews
Overall 8,7 Excellent
Based on 1 880 reviews
WiFi
10,0
Comfort
9,0
Value
9,0
Service
8,8
Room
8,5
Breakfast
8,4
Location
7,7
Wellness
5,0
Value
8,9
Service
8,8
Comfort
8,4
Breakfast
8,0
Room
7,8
Location
7,2
Cleanliness
5,9
Value
9,2
Comfort
9,1
Breakfast
8,8
Service
8,8
Room
8,5
Pool
8,1
Location
7,3
Cleanliness
7,2
Value
9,1
Service
8,7
Comfort
8,7
Breakfast
8,5
Room
8,2
Location
8,0
Food
6,5
Comfort
9,1
Breakfast
8,6
Service
8,5
Room
8,2
Location
7,4
9,0 Excellent
Pros: Very near to US Embassy. Walking distance and easy parking.
Cons:
2,0 Mediocre
Pros:
Cons: Ask for babycot must call so many times. Ending there is NO BABYCOT. 2nd day ask to clean my room but not clean. Very worst. 2nd toilet there is no pipe. So u just can flush the toilet. The room carpet not vacuum. On the bed got so many hair and body hair. So dirty. Smell not good The breakfast so..so and not value for money
10,0 Excellent
Pros: We loved the breakfast buffet. It had good variety. One thing though would be to add some desert and bakery options to breakfast. The rooms are clean and bathrooms smell good. Room service menu is also nice.
Cons: Absolutely nothing. The place is beautiful and very clean
10,0 Excellent
Pros: The space In the 2 bedroom unit was more then plenty.best stay in Kuala Lumpur Excellent
Cons: The lights at the swimming pool
With a stay at MiCasa All Suite Hotel in Kuala Lumpur, you'll be a 1-minute drive from Royal Thai Embassy and 7 minutes from KLCC Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
DoubleTree by Hilton Kuala Lumpur is located at The Intermark, an integrated corporate office tower and retail destination. Found at the Golden Triangle intersection of Jalan Ampang and Jalan Tun Razak while crossing into the renowned Embassy Row, the hotel presents an integrated hub for business, vacations and convenient shopping experiences – all strategically positioned within a 15 minute walk leading to the world famous Petronas Twin Towers and Suria KLCC shopping mall. The shopping mecca of Bukit Bintang combining Pavilion KL, Lot 10 and Starhill is only a short train ride away from the hotel via a covered walkway leading to the LRT Station (Ampang Park). Renowned for its signature DoubleTree chocolate chip cookie welcome upon check-in, the hotel offers 540 contemporary rooms and 5 dining outlets, 14 meeting rooms and 1 Grand Ballroom spanning 37,000 sq. ft. of meeting spaces. Touted as the true showcase of Malaysian dining, Makan Kitchen – the hotel’s award-winning signature restaurant – is a hub for culinary actions where chefs dish up recipes from six Malaysian local cuisines; served from three distinctive, live and interactive kitchens.
Overall 8,6 Excellent
Based on 7 229 reviews
All reviews
- All reviews
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- Couples
- Business
- Solo
Excellent
10,0
Pros: Excellent hotel overall. Fantastic staff in the executive lounge, world class.
Good
7,5
Pros: Breakfast food
Okay
4,0
Good
6,0
Pros: Good facilities. Amazing buffet breakfast
Excellent
9,7
Pros: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.
Details
Reviews
Overall 8,6 Excellent
Based on 7 229 reviews
Location
9,3
Breakfast
8,6
Food
8,3
Service
8,1
Value
7,7
Room
7,0
WiFi
5,5
Bar
4,8
Location
9,2
Breakfast
8,9
Value
8,5
Food
8,4
Service
8,3
Room
6,2
Comfort
5,9
WiFi
4,1
Location
9,1
Pool
8,9
Breakfast
8,5
Service
8,0
Food
7,9
Room
7,0
WiFi
3,9
Location
9,4
Breakfast
8,8
Pool
8,8
Food
8,5
Value
7,9
Service
7,7
Room
6,3
WiFi
3,9
Location
9,2
Breakfast
8,8
Service
8,6
Food
8,5
Value
7,6
Room
7,0
WiFi
3,6
10,0 Excellent
Pros: Excellent hotel overall. Fantastic staff in the executive lounge, world class.
Cons: Breakfast at Makan was chaotic and poorly managed. Food is good but the restaurant is completely overwhelmed for hours with poor staffing levels. Needs serious urgent attention.
7,5 Good
Pros: Breakfast food
Cons: Room Cleaning is not every day
4,0 Okay
Pros:
Cons: Toilet is not clean seriously
6,0 Good
Pros: Good facilities. Amazing buffet breakfast
Cons: The room smelt very musky due to limited ventilation
9,7 Excellent
Pros: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.
Cons: The room I had felt cold in its decoration and overlooked a train line which was noisy but infrequent. The shower took forever to heat up and I used it at max temperature and it wasn't that hot. But it was comfortable & clean, so ideal for just a night.
DoubleTree by Hilton Kuala Lumpur is located at The Intermark, an integrated corporate office tower and retail destination. Found at the Golden Triangle intersection of Jalan Ampang and Jalan Tun Razak while crossing into the renowned Embassy Row, the hotel presents an integrated hub for business, vacations and convenient shopping experiences – all strategically positioned within a 15 minute walk leading to the world famous Petronas Twin Towers and Suria KLCC shopping mall. The shopping mecca of Bukit Bintang combining Pavilion KL, Lot 10 and Starhill is only a short train ride away from the hotel via a covered walkway leading to the LRT Station (Ampang Park). Renowned for its signature DoubleTree chocolate chip cookie welcome upon check-in, the hotel offers 540 contemporary rooms and 5 dining outlets, 14 meeting rooms and 1 Grand Ballroom spanning 37,000 sq. ft. of meeting spaces. Touted as the true showcase of Malaysian dining, Makan Kitchen – the hotel’s award-winning signature restaurant – is a hub for culinary actions where chefs dish up recipes from six Malaysian local cuisines; served from three distinctive, live and interactive kitchens.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
Overall 8,5 Excellent
Based on 15 145 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,0
Pros: The staffs and cleanliness
Excellent
10,0
Pros: Very clean
Excellent
10,0
Pros: Very good value 5 star hotel in the heart of the city. The buffet breakfast is world class. Staff is super helpful.
Excellent
10,0
Pros: Great place to stay in Kuala Lumpur. We were given a very nice room with a view to the city. Stylish hotel with a nice pool.
Excellent
10,0
Pros: Loved the location. The rooms were exceptionally clean and spacious. Breakfast in the lounge was good. And checking in and out from the lounge was the best bit.
Good
6,2
Pros: Overall nice clean hotel with big room and adequate facilities
Good
7,7
Pros: The lobby and rooms were lovely. The F&B was great also.
Good
7,1
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Good
6,7
Pros: Good location, comfortable hotel
Details
Reviews
Overall 8,5 Excellent
Based on 15 145 reviews
Location
9,5
Service
7,9
Room
7,2
Breakfast
7,1
WiFi
5,4
Location
9,6
Service
8,0
Room
7,0
Breakfast
6,7
WiFi
3,8
Location
9,3
Service
7,9
Breakfast
6,8
Room
6,8
Food
6,4
Comfort
5,9
WiFi
4,6
Location
9,7
Service
8,3
Bar
7,7
Room
7,5
Value
7,0
Breakfast
6,9
WiFi
2,9
Location
9,8
Service
8,4
Room
7,6
Breakfast
6,9
WiFi
3,2
9,0 Excellent
Pros: The staffs and cleanliness
Cons:
10,0 Excellent
Pros: Very clean
Cons: No
10,0 Excellent
Pros: Very good value 5 star hotel in the heart of the city. The buffet breakfast is world class. Staff is super helpful.
Cons: The pool and the nearby bar closes at 10 pm, a little too early.
10,0 Excellent
Pros: Great place to stay in Kuala Lumpur. We were given a very nice room with a view to the city. Stylish hotel with a nice pool.
Cons:
10,0 Excellent
Pros: Loved the location. The rooms were exceptionally clean and spacious. Breakfast in the lounge was good. And checking in and out from the lounge was the best bit.
Cons: Can't really fault anything here. Maybe the construction around making it hard to walk around
6,2 Good
Pros: Overall nice clean hotel with big room and adequate facilities
Cons: The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff
7,7 Good
Pros: The lobby and rooms were lovely. The F&B was great also.
Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
7,1 Good
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
6,7 Good
Pros: Good location, comfortable hotel
Cons: Check in and out process was so complicated and frustrating. Service wasn’t great, very slow, waited over 30 mins for a drink - I don’t usually complain about service but this was appalling.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,5 Excellent
Based on 10 531 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8,0
Pros: Hotel is very clean and beds very confortable. KLCC Tower within 5 minutes walking, food street within 10 minutes walk.
Good
7,1
Pros: s
Excellent
10,0
Pros: Location was excellent. We managed to check in early. Staff are friendly. Rooms are very spacious. And its not so expensive.
Excellent
9,0
Pros: The Club Lounge staff were extremely great. Compliments to Daniel,Tracy and Wendy! Their service were exceptional and they were sincere. Club benefits were great! Love the Tea time and Cocktail Time! Felt so warm there! Doorman was friendly and kind.
Good
6,7
Pros: Great location
Good
7,5
Pros: Hi guys.it has good breakfast.very good location .
Good
6,8
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Good
7,4
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Excellent
9,0
Pros: Room was well designed for comfort and a good night's sleep.
Details
Reviews
Overall 8,5 Excellent
Based on 10 531 reviews
Location
9,4
Breakfast
7,9
Service
7,8
Comfort
7,4
WiFi
7,2
Room
7,1
Location
9,5
Breakfast
8,6
Wellness
8,6
Service
8,0
Bar
8,0
Comfort
7,9
Room
7,5
Location
9,2
Breakfast
8,0
Service
6,9
Room
6,6
Location
9,5
Breakfast
8,0
Value
7,4
Service
7,0
Room
6,5
WiFi
5,7
Location
9,3
Service
8,1
Breakfast
7,2
Comfort
6,9
Room
6,4
8,0 Excellent
Pros: Hotel is very clean and beds very confortable. KLCC Tower within 5 minutes walking, food street within 10 minutes walk.
Cons: You can hear people talking or using the toilet from next room. Breakfast can be improved especially fruits, only limited type of fruits were available.
7,1 Good
Pros: s
Cons: s
10,0 Excellent
Pros: Location was excellent. We managed to check in early. Staff are friendly. Rooms are very spacious. And its not so expensive.
Cons: Breakfast was crowded. Need more space
9,0 Excellent
Pros: The Club Lounge staff were extremely great. Compliments to Daniel,Tracy and Wendy! Their service were exceptional and they were sincere. Club benefits were great! Love the Tea time and Cocktail Time! Felt so warm there! Doorman was friendly and kind.
Cons: Tonka Beans staff could do a little bit more smile especially in the morning. The pillows were too soft for us. The club room was great but could have more water bottles.
6,7 Good
Pros: Great location
Cons: Slow check in process. My floor was noisy with people treated their room like it was their home.
7,5 Good
Pros: Hi guys.it has good breakfast.very good location .
Cons: Unfortunately, staff were so rude and angry. They treat us badly .
6,8 Good
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Cons: Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
7,4 Good
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Cons: The taxi from the hotel is a bit expensive. Also, the room is outdated and the shower head sucks for a 4 stars hotel.
9,0 Excellent
Pros: Room was well designed for comfort and a good night's sleep.
Cons:
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
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Overall 8,5 Excellent
Based on 8 809 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,0
Pros: The environment is very comfortable. I spent two nights at the hotel. On the first day, i stayed at the room all time and feel so good about the ambiance inside the room, chic and tidy. I called room service and the food met my expectations. The swimming pool area is very nice too.
Excellent
10,0
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Excellent
10,0
Pros: The location and the area.
Good
7,0
Pros: Staff was ready to compensate and cater to request even when initial request was not met. Rooms had the newly renovated feel as well!
Excellent
9,0
Pros: The hotel was really quite lovely. The location is perfect. The food was incredibly well done and delicious. The room was clean and spacious. The service was excellent.
Excellent
9,2
Pros: Comfortable bed , large room
Excellent
10,0
Pros: Staff were excellent. The Club Lounge was great especially the service from Mahim and Nichol.
Excellent
10,0
Pros: Service was exceptional!
Good
6,0
Pros: The food was good, staff was very friendly.
Good
6,5
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Details
Reviews
Overall 8,5 Excellent
Based on 8 809 reviews
WiFi
9,4
Location
9,3
Pool
9,1
Beach
9,0
Breakfast
8,2
Service
8,0
Wellness
7,9
Room
6,9
Value
6,6
Pool
9,3
Location
9,2
Breakfast
8,3
Service
8,3
Wellness
7,4
Room
7,3
Location
9,4
Pool
8,6
Breakfast
8,5
Room
7,7
Service
7,7
Value
6,5
Location
9,2
Pool
9,1
Breakfast
7,9
Service
7,7
Value
6,8
Room
6,4
Amenities
5,8
Vibe
4,3
Pool
9,2
Location
9,2
Breakfast
8,0
Service
7,7
Wellness
7,4
Comfort
7,1
Room
7,1
Value
6,5
Vibe
4,6
Cleanliness
4,5
9,0 Excellent
Pros: The environment is very comfortable. I spent two nights at the hotel. On the first day, i stayed at the room all time and feel so good about the ambiance inside the room, chic and tidy. I called room service and the food met my expectations. The swimming pool area is very nice too.
Cons: I called room service for a spoon and it takes them around 20 mins to arrive, by then I have already finished my food. The gym room is very hard to find as it is located very remoted.
10,0 Excellent
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Cons: The flush on our toilet could have been stronger.
10,0 Excellent
Pros: The location and the area.
Cons:
7,0 Good
Pros: Staff was ready to compensate and cater to request even when initial request was not met. Rooms had the newly renovated feel as well!
Cons: A couple pillows were smelly. Sheets were fresh. But pillow was still smelly.
9,0 Excellent
Pros: The hotel was really quite lovely. The location is perfect. The food was incredibly well done and delicious. The room was clean and spacious. The service was excellent.
Cons: The hotel needs proper bathrobes and slippers.
9,2 Excellent
Pros: Comfortable bed , large room
Cons:
10,0 Excellent
Pros: Staff were excellent. The Club Lounge was great especially the service from Mahim and Nichol.
Cons: Nothing
10,0 Excellent
Pros: Service was exceptional!
Cons: No.
6,0 Good
Pros: The food was good, staff was very friendly.
Cons: The room was just not bright and fresh.
6,5 Good
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Cons: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
With a stay at Oakwood Hotel & Residence Kuala Lumpur in Kuala Lumpur (Kampung Datuk Keramat), you'll be a 3-minute drive from Pavilion Kuala Lumpur and 5 minutes from Petaling Street. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 8,5 Excellent
Based on 5 328 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,0
Pros: Staff facilities location
Okay
5,0
Pros: The hotel is located far outside the center of Kuala Lumpur but nonetheless the traffic noise is terrible.
Okay
4,0
Pros: Receptionist and staff good
Excellent
8,0
Pros: Bed was very comfortable..
Excellent
10,0
Pros: Comfort. Pool very clean. Staff very friendly and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 5 328 reviews
Value
9,3
Bar
9,0
Comfort
8,2
Room
8,2
Service
8,2
Location
7,9
Breakfast
7,3
WiFi
7,1
Cleanliness
6,9
Value
9,3
Room
8,6
Comfort
8,2
Service
8,0
Location
7,8
Breakfast
7,7
Value
9,5
Comfort
8,2
Service
7,9
Location
7,9
Pool
7,7
Wellness
7,6
Breakfast
7,3
Room
7,3
Cleanliness
6,0
Food
4,9
Value
9,4
Pool
8,5
Service
8,5
Comfort
8,1
Location
7,7
Breakfast
7,4
Room
7,4
Food
6,3
Cleanliness
5,8
Value
9,4
Comfort
7,9
Location
7,8
Service
7,7
Room
7,6
Breakfast
7,2
Cleanliness
6,5
Food
5,5
8,0 Excellent
Pros: Staff facilities location
Cons: Nothing much
5,0 Okay
Pros: The hotel is located far outside the center of Kuala Lumpur but nonetheless the traffic noise is terrible.
Cons: At first glance, the rooms look nice, but soon you realize that the walls are made of "paper" and that any sound produced by any guest in the neighbour rooms can be heard. But the scariest night experience is when you go to sleep. The windows are so bad that you get the feeling that you are sleeping on the street and that trucks and cars are past your head.
4,0 Okay
Pros: Receptionist and staff good
Cons: Toilet smell bed..the pillow not comfortable....breakfast is normal only
8,0 Excellent
Pros: Bed was very comfortable..
Cons: Location is a bit far from malls and supermarkets.
10,0 Excellent
Pros: Comfort. Pool very clean. Staff very friendly and helpful.
Cons: Cannot think of anything we would change.
With a stay at Oakwood Hotel & Residence Kuala Lumpur in Kuala Lumpur (Kampung Datuk Keramat), you'll be a 3-minute drive from Pavilion Kuala Lumpur and 5 minutes from Petaling Street. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,5 Excellent
Based on 4 756 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: The room is so big and comfortable.. the love the bathroom as well.. so big.. compared to other hotel of the same or almost the price this one is the best !
Okay
4,0
Pros: We had to change our first room due to the condition of the first room was too bad. I used to stay there 5 years ago, but now the satisfaction of the hotel was falling. The second room was so much better, that's the reason I did not understand why the check-in staff gave me a very old and poor condition to the customer since they have a better one. But the bathroom of the second room was not proper, the shower door is leaking the water out of the shower room. All in all, I was disappointed of this 5 stars hotel comparing to 5 years ago.
Excellent
8,0
Pros: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.
Excellent
9,0
Pros: everything was perfect
Excellent
9,0
Pros: Good price for a big room and nice outdoor pool
Good
7,0
Pros: the hotel is nice, but a bit old, breakfast is ok, not too high quality for a 4 star hotel
Poor
1,0
Excellent
10,0
Pros: Excellent by all means
Excellent
8,0
Pros: Original architecture, although interior dated
Excellent
9,0
Pros: Location is near the Pavilion Mall
Details
Reviews
Overall 8,5 Excellent
Based on 4 756 reviews
Location
8,8
WiFi
8,4
Comfort
8,3
Breakfast
8,3
Service
8,0
Room
7,5
Food
7,4
Wellness
4,8
Comfort
8,8
Location
8,4
Breakfast
8,3
Room
7,7
Service
6,9
Comfort
8,6
Location
8,6
Breakfast
8,5
Service
8,0
Room
6,9
Cleanliness
3,9
Location
8,9
Breakfast
8,3
Service
8,2
Comfort
8,0
Room
6,5
Location
9,1
Comfort
8,3
Breakfast
8,2
Service
8,1
Room
6,8
Cleanliness
4,7
10,0 Excellent
Pros: The room is so big and comfortable.. the love the bathroom as well.. so big.. compared to other hotel of the same or almost the price this one is the best !
Cons: Nothing
4,0 Okay
Pros: We had to change our first room due to the condition of the first room was too bad. I used to stay there 5 years ago, but now the satisfaction of the hotel was falling. The second room was so much better, that's the reason I did not understand why the check-in staff gave me a very old and poor condition to the customer since they have a better one. But the bathroom of the second room was not proper, the shower door is leaking the water out of the shower room. All in all, I was disappointed of this 5 stars hotel comparing to 5 years ago.
Cons:
8,0 Excellent
Pros: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.
Cons: A lot of construction going around the hotel, the pavements are sometimes dangerous to walk around the hotel.
9,0 Excellent
Pros: everything was perfect
Cons:
9,0 Excellent
Pros: Good price for a big room and nice outdoor pool
Cons: Staff never smiles, took ages to check in, denied my credit card even the data problem was on their side when confirming with Mastercard, long way to go for a 5 star hotel
7,0 Good
Pros: the hotel is nice, but a bit old, breakfast is ok, not too high quality for a 4 star hotel
Cons: breakfast could have better quality
1,0 Poor
Pros:
Cons: All was very bad experience
10,0 Excellent
Pros: Excellent by all means
Cons: Every things in it
8,0 Excellent
Pros: Original architecture, although interior dated
Cons: Getting old.
9,0 Excellent
Pros: Location is near the Pavilion Mall
Cons: after you walk thru the lobby and into the collidor leading to the room the decoration is bland, uninteresting, or no decoration and just plain wall in hallway and in the room. Swimming pool design is uninteresting, lack of some character and nite lights
Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 13 070 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The location of the property is superb
Excellent
8,8
Pros: Location
Okay
5,0
Okay
5,0
Excellent
8,0
Pros: Giving special attention to senior citizen, like 50% discount for breakfast.
Good
6,8
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Good
7,0
Pros: Proximity to train station and shopping areas. Breakfast.
Excellent
8,0
Pros: Breakfast was good, but choice was limited. The location is excellent close to shopping malls and computer plazas
Details
Reviews
Overall 8,3 Excellent
Based on 13 070 reviews
Location
9,3
Beach
9,2
Wellness
9,1
Bar
8,5
Service
8,5
Breakfast
8,1
Food
7,9
WiFi
7,4
Room
6,5
Comfort
6,1
Wellness
9,2
Location
9,2
Service
8,3
Breakfast
6,9
Value
6,7
Room
6,3
Location
9,3
Wellness
9,1
Bar
8,9
Service
8,8
Food
8,5
Breakfast
8,1
Room
6,4
Comfort
6,1
WiFi
6,0
Location
9,1
Wellness
8,6
Service
8,5
Breakfast
8,0
Room
5,5
WiFi
5,2
Comfort
4,6
Wellness
9,3
Service
9,0
Location
8,8
Breakfast
8,4
Room
7,3
Comfort
6,1
WiFi
5,7
10,0 Excellent
Pros: The location of the property is superb
Cons:
8,8 Excellent
Pros: Location
Cons: Mini bar selection
5,0 Okay
Pros:
Cons: Terrible food. Lousy chef
5,0 Okay
Pros:
Cons: Had to twice request for towels. Fruit platters were not refilled breakfast time.
8,0 Excellent
Pros: Giving special attention to senior citizen, like 50% discount for breakfast.
Cons: Limited no of tv channels, also not HD quality
6,8 Good
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Cons: The rooms are small compared to other 5 star hotels in the city. They really feel like 3 or 4 star hotel rooms
7,0 Good
Pros: Proximity to train station and shopping areas. Breakfast.
Cons: Property a bit dated, eg, water could not drain properly from wash basin. There was no hot water on one of the days [including night] when I stayed so ended up taking cold shower late at night.
8,0 Excellent
Pros: Breakfast was good, but choice was limited. The location is excellent close to shopping malls and computer plazas
Cons: The room was not as spacious as I would have liked.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 10-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 8 432 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,8
Pros: Staff unsupported Bathroom congested
Good
7,0
Pros: The apartment was spacious and clean and the location is perfect in the middle of KL
Excellent
10,0
Pros: Contort Price Location
Excellent
9,2
Pros: Location
Good
7,9
Pros: Very close to the Petronas Towers and other malls Very large apartments which are well equipped with everything one would need
Okay
4,6
Pros: Location and big apartment
Details
Reviews
Overall 8,3 Excellent
Based on 8 432 reviews
Location
8,7
Comfort
8,3
Value
8,0
Room
7,9
Service
7,1
Breakfast
6,1
Wellness
5,9
Food
4,5
WiFi
2,9
Bar
2,8
Comfort
8,8
Location
8,1
Room
7,6
Service
6,0
Breakfast
5,7
Cleanliness
3,9
Food
3,7
WiFi
1,1
Location
8,5
Comfort
7,6
Room
7,3
Breakfast
6,4
Service
6,1
Food
4,2
Cleanliness
3,8
WiFi
1,2
Location
8,9
Comfort
7,8
Service
7,6
Room
7,0
Breakfast
5,9
Cleanliness
4,2
Food
4,2
WiFi
1,2
Location
9,0
Comfort
8,4
Value
8,2
Room
7,4
Amenities
6,6
Service
6,6
Breakfast
6,0
Food
4,1
3,8 Mediocre
Pros: Staff unsupported Bathroom congested
Cons: Staff behaviour
7,0 Good
Pros: The apartment was spacious and clean and the location is perfect in the middle of KL
Cons: The taxi service from the concierge were bad and they charge 3 times the real cost of the trip to any place
10,0 Excellent
Pros: Contort Price Location
Cons:
9,2 Excellent
Pros: Location
Cons: Comfortable
7,9 Good
Pros: Very close to the Petronas Towers and other malls Very large apartments which are well equipped with everything one would need
Cons: They hold a fee (which can be almost double your booking amount) and only return it after 11 days WIFI wasn’t great
4,6 Okay
Pros: Location and big apartment
Cons: Staffs were sooo rude all without exception
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 10-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 7 966 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Staff and location
Excellent
9,0
Pros: Breakfast Location
Excellent
8,0
Pros: location
Excellent
10,0
Pros: Location
Good
6,0
Pros: Location
Excellent
8,8
Pros: Great location, close to malls, twin towers, kl tower, shops, restaurants and bars . Within walking distance to almost everything. Great staff, Abier from housekeeping made sure we had all our daily needs . Rakib (I think this his name) always helped us get a taxi and gave us Information about KLCC . Great food, a big variety of breakfast daily
Excellent
8,0
Pros: Location and price
Okay
4,6
Pros: The place in KL Center and close to the Arabic restaurants
Good
7,0
Pros: Short walk to the center of KL
Excellent
10,0
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Excellent
9,0
Pros: The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!
Excellent
9,0
Pros: good
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Details
Reviews
Overall 8,3 Excellent
Based on 7 966 reviews
Beach
10,0
Location
9,6
Breakfast
9,1
WiFi
8,6
Service
8,4
Food
8,3
Amenities
6,6
Room
5,8
Vibe
4,9
Cleanliness
4,2
Location
9,6
Breakfast
9,0
Service
8,8
Food
8,6
Room
4,7
Vibe
4,2
Cleanliness
3,1
Location
9,6
Breakfast
8,9
Food
8,1
Service
7,8
Room
5,3
Vibe
4,4
Cleanliness
4,2
Location
9,8
Breakfast
9,1
Service
7,9
Room
4,9
Vibe
4,1
Cleanliness
4,0
Location
9,5
Breakfast
9,1
Service
8,5
Food
8,1
Room
5,1
Cleanliness
4,2
Vibe
3,6
10,0 Excellent
Pros: Staff and location
Cons: Nothig
9,0 Excellent
Pros: Breakfast Location
Cons:
8,0 Excellent
Pros: location
Cons: While rooms were priced reasonably, everything else in the hotel -- food, laundry, etc. -- was VERY expensive
10,0 Excellent
Pros: Location
Cons: Sometime staff will not inform water disruption caused delays my schedule
6,0 Good
Pros: Location
Cons: The room is dated, TV program almost non-existent for what supposed to be 5-star hotel.
8,8 Excellent
Pros: Great location, close to malls, twin towers, kl tower, shops, restaurants and bars . Within walking distance to almost everything. Great staff, Abier from housekeeping made sure we had all our daily needs . Rakib (I think this his name) always helped us get a taxi and gave us Information about KLCC . Great food, a big variety of breakfast daily
Cons: Loved everything
8,0 Excellent
Pros: Location and price
Cons: Noise - due to building works close to our room on 18th floor. Check-out
4,6 Okay
Pros: The place in KL Center and close to the Arabic restaurants
Cons: Old furniture , smelly toilets , they give you room different than what you booked , they tried to take the taxes twice , some employees were not friendly
7,0 Good
Pros: Short walk to the center of KL
Cons: Bathrooms are in desperate need of renovation.
10,0 Excellent
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Cons: no
9,0 Excellent
Pros: The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!
Cons: Like others have reviewed, the rooms are showing their age. The hotel may soon be ready for a refurbishment putting it back to being a solid choice for a five star property. The pool also needs some updating. It's a nice design but needs updating.
9,0 Excellent
Pros: good
Cons: no
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 7 644 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4,0
Pros: Location only..
Okay
4,0
Pros: the only lovable thing at this hotel is the view on the main road, Bukit Bintang! its next door to Pavilion and opposite Farenheit mall for those who love to shop. The hotel looks great from outside but its only an illusion!!! Its sad and old!!!
Excellent
9,0
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Good
7,0
Pros: Room was comfy and it is 5 mins walk to pavillion and farehenheit mall the hotel is in the middle of bukit bintang and easy to walk everywhere. Klcc is 10 mins away by car.
Excellent
8,0
Pros: Strategic location.
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Details
Reviews
Overall 8,3 Excellent
Based on 7 644 reviews
Location
9,7
Service
7,0
WiFi
6,8
Value
6,6
Breakfast
6,2
Room
6,0
Location
9,7
Service
6,4
Comfort
6,1
Value
5,9
Breakfast
5,9
Room
5,2
Vibe
3,5
Location
9,8
Bar
7,8
Value
6,8
Service
6,8
Breakfast
6,0
Room
5,0
Amenities
4,6
Cleanliness
4,4
Vibe
3,9
Location
9,7
Value
6,9
Service
6,5
Breakfast
6,1
Room
4,9
Amenities
4,8
Cleanliness
4,7
Vibe
4,1
Location
9,8
Service
7,5
Breakfast
6,6
Room
5,3
Vibe
4,1
4,0 Okay
Pros: Location only..
Cons: They don't change the matresses and the towels have a very very very bad smell. Moreover they didn't take away or throw the consumed cans from the mini bar and left them in the room for 9 days! One of the reception staff was talking in a way like if the guest is asking for a charity!! Also one of the club lounge staff seems that he didn't like us, my friend and I and suggested to go down to the other restaurant for a breakfast..!!
4,0 Okay
Pros: the only lovable thing at this hotel is the view on the main road, Bukit Bintang! its next door to Pavilion and opposite Farenheit mall for those who love to shop. The hotel looks great from outside but its only an illusion!!! Its sad and old!!!
Cons: Breakfast is one of the most disappointing element of the hotel! The place looks dark and dirty..... when you walk in, the staff at the breakfast entrance is like police or army! They only want to count how many people you are per room and then charge extra if you have little children. i saw so many families with young kids paying extra for a breakfast which is not at all worth it. It was the same thing over 6 days and the food doesn't look fresh. The poor guy who make the omelettes, was in total panic being alone to prepare all the eggs. I visited over 7 hotels during my last December trip and all of them have new style coffee machines....self service ones......except Grand Millennium! one guy make your coffee and tea on request in such a disgusting way! Breakfast is a very bad experience at Grand Millennium!!!
9,0 Excellent
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Cons: The internet access in the rooms can be faster and easier to log on. Internet access is increasingly becoming a key consideration by visitors when deciding which hotel to choose.
7,0 Good
Pros: Room was comfy and it is 5 mins walk to pavillion and farehenheit mall the hotel is in the middle of bukit bintang and easy to walk everywhere. Klcc is 10 mins away by car.
Cons: The toilet is okay except the toilet bowl the inner part is yellowish. Breakfast was terrible the cook don't even know how to cook a proper egg and nothing much to eat and nothing to wow about.
8,0 Excellent
Pros: Strategic location.
Cons:
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
Overall 8,2 Excellent
Based on 15 909 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4,0
Pros: The staff were all super lovely.
Good
7,5
Pros: Location
Excellent
10,0
Pros: Great location Helpful staff Clean
Good
7,5
Pros: The remodeling of the main breakfast / lunch lounge , the excellent breakfast and the great service of the food and beverage staff.
Excellent
8,2
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Details
Reviews
Overall 8,2 Excellent
Based on 15 909 reviews
Location
9,4
Pool
9,4
Beach
9,3
Bar
8,8
Breakfast
7,7
Service
7,5
WiFi
6,4
Room
5,2
Vibe
3,7
Cleanliness
3,2
Location
9,5
Pool
9,2
Bar
8,8
Food
7,9
Breakfast
7,7
Service
6,5
Comfort
6,0
Room
4,7
Amenities
4,6
WiFi
4,2
Vibe
3,0
Cleanliness
2,5
Location
9,6
Pool
9,5
Breakfast
8,2
Food
7,9
Service
7,7
Comfort
5,7
Room
4,3
Vibe
2,9
Cleanliness
2,9
Location
8,9
Breakfast
7,7
Service
7,6
Comfort
5,9
Room
3,4
Vibe
3,3
Cleanliness
2,9
Location
9,2
Service
6,6
Room
4,5
Cleanliness
3,3
Vibe
2,9
4,0 Okay
Pros: The staff were all super lovely.
Cons: The hotel was a little tired, and in need of renovation. I messaged immediately after booking to cancel as I hadn't initially realised breakfast wasn't included in the price, I never got a response. I'm a frequent visitor to KL, and while the location is good, I've stayed at nicer hotels in the area for half the price with breakfast included.
7,5 Good
Pros: Location
Cons:
10,0 Excellent
Pros: Great location Helpful staff Clean
Cons: Bathroom: water is always stagnant in the basin and needs alot of time to empty
7,5 Good
Pros: The remodeling of the main breakfast / lunch lounge , the excellent breakfast and the great service of the food and beverage staff.
Cons: I was not this time with the services of the club and the attitude of its staff. It seems they no longer care about retention of customer loyalty.
8,2 Excellent
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Cons: Room could have been much cleaner
Rooms are getting old and tired
Communication barrier, took 4 attempts to get someone to replace a curtain that was too small for a bedroom window
High volume of guests who had zero manners at breakfast, just pushed their way forward for everything including pushing my children
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
Overall 8,1 Excellent
Based on 6 840 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Excellent
9,4
Pros: Friendly staff. Great location. Reasonable price.
Good
7,0
Pros: A pleasant stay. We had a great spacious room.
Excellent
10,0
Pros: The exceptional service
Excellent
9,0
Pros: The room is very comfortable for us (family room) and very exquisite for such a low price
Excellent
8,8
Pros: Excutive lounge
Excellent
10,0
Pros: Everything.
Excellent
8,8
Pros: Good breakfast Near time square Place for kids to play until 6pm
Details
Reviews
Overall 8,1 Excellent
Based on 6 840 reviews
Wellness
8,8
Location
8,3
Service
7,6
Room
7,5
Breakfast
6,3
Amenities
6,0
WiFi
5,8
Service
7,7
Location
7,5
Room
6,9
Cleanliness
6,2
Breakfast
6,0
Amenities
5,6
Vibe
4,0
Service
8,3
Location
7,9
Comfort
7,7
Room
7,1
Breakfast
6,5
Amenities
5,7
Vibe
4,6
Wellness
9,0
Location
8,5
Value
8,4
Comfort
8,0
Service
7,8
Room
7,2
Breakfast
6,0
Vibe
4,5
Location
8,3
Comfort
7,4
Room
7,2
Service
6,7
Amenities
6,0
Vibe
4,4
10,0 Excellent
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Cons: No complaints here.
9,4 Excellent
Pros: Friendly staff. Great location. Reasonable price.
Cons: Bathroom could of been a little cleaner.
7,0 Good
Pros: A pleasant stay. We had a great spacious room.
Cons: NA
10,0 Excellent
Pros: The exceptional service
Cons: none
9,0 Excellent
Pros: The room is very comfortable for us (family room) and very exquisite for such a low price
Cons: The area is a little bit noisy because the hotel is surrounded by construction sites. Situated a bit far from tourist hotspot.
8,8 Excellent
Pros: Excutive lounge
Cons: The wifi is weak on my room in 25th floor
10,0 Excellent
Pros: Everything.
Cons: Nothing
8,8 Excellent
Pros: Good breakfast Near time square Place for kids to play until 6pm
Cons: Construction road No spa
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Kuala Lumpur Convention Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7,7 Good
Based on 4 734 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Okay
5,0
Pros: The room was really spacious. They had good effort of refurbishing their toilet with new large bath tub. Can fit two adults. So that's good.
Excellent
8,6
Pros: All good
Okay
4,8
Pros: The room size was the only positive thing.
Good
7,7
Pros: Big rooms, comfy, great location. and clean.
Okay
5,0
Pros: The location is good as it is just a few minutes' work to central.
Excellent
10,0
Pros: Room size big.
Okay
5,0
Okay
5,0
Pros: The clean toilet and cosy room.
Okay
5,8
Pros: The staff. Size of the rooms.
Good
6,2
Pros: Rooms were nice
Good
6,7
Pros: Value for money
Mediocre
2,0
Details
Reviews
Overall 7,7 Good
Based on 4 734 reviews
Location
8,9
Comfort
7,8
Value
6,9
Room
6,5
Service
5,9
Breakfast
5,0
WiFi
5,0
Food
4,8
Amenities
4,3
Vibe
4,0
Pool
3,2
Cleanliness
3,0
Location
8,9
Comfort
7,4
Value
6,7
Room
6,3
Service
5,8
Breakfast
5,2
Food
4,9
Amenities
4,3
Vibe
3,3
Cleanliness
3,1
Pool
2,8
Location
9,1
Comfort
8,2
Value
7,4
Room
6,9
Service
5,3
Breakfast
5,1
Amenities
4,2
Food
4,1
Cleanliness
3,5
Vibe
3,2
Pool
2,8
Location
8,6
Comfort
8,0
Value
6,5
Room
6,0
Service
5,9
Amenities
4,8
Cleanliness
3,3
Pool
3,3
Vibe
3,1
Location
8,5
Comfort
8,0
Room
6,2
Value
6,1
Service
5,6
Food
4,9
Amenities
4,8
Vibe
3,3
Cleanliness
3,0
5,0 Okay
Pros: The room was really spacious. They had good effort of refurbishing their toilet with new large bath tub. Can fit two adults. So that's good.
Cons: The furnitures are probably 20 years old. There are mold everywhere. The room smells of mold.
8,6 Excellent
Pros: All good
Cons: Very noisey Chinese in next room moved in last two nights
Screaming and shouting all night ... No sleep ... Thin walls!!
4,8 Okay
Pros: The room size was the only positive thing.
Cons: Everything was dirty, outdated and the staff at reception was extremely rude especially Memi i think the name was if a lady dealing with us. We had to wait an hour to get our room. It wasn't even cleaned properly. I'll rate it as an barely 2 or 3 star hotel.
7,7 Good
Pros: Big rooms, comfy, great location. and clean.
Cons: Staff requires training. Not professional at all. Room card don't work. Too many phone calls from reception about nothing. Poor language skills. Restaurant closes early. No snack bar in the room either.
5,0 Okay
Pros: The location is good as it is just a few minutes' work to central.
Cons: We were not aware that the property required a hefty deposit. The place isn't exactly family-friendly because the pool for my kids was rather too deep and situated in a bar. Good place for adults who would like to just chill and party but not for family with kids.
10,0 Excellent
Pros: Room size big.
Cons:
5,0 Okay
Pros:
Cons: Had my most horrible experience. Arrival 2plus, unable to check-in..near to 3pm during the check-in process room still yet to be ready..and unhappy with the staff by the name of Ainaa/Ainn so rude & loud, holding high post doesnt allows eu to be so arrogant. Breakfast spree or should I say not any spree at all..only a few dishes, and no dessert at all. With only 2 type of cold drinks, 2 hot drinks, and very few bread choice, and the most inconvenient staying at level 22, breakfast at level 23 I had to climb the stairs up, or go to the ground level and walk to the lobby to take another lift up. Imagine with elderly how inconvenient. Limited tv channel, and staying on the 22nd floor face another building window, smelly carpet. I will give 2 star due to location only out of 10 star. Thank you for horrible stay, and 1st time experiencing bad trip from the 1st day.
5,0 Okay
Pros: The clean toilet and cosy room.
Cons: One of the staff was very rude when they answer to us on the phone. Maybe they should be send for a proper customer service training and learn more professional phone etiquette when talking to customers.
5,8 Okay
Pros: The staff. Size of the rooms.
Cons: It’s vey run down & has become very shabby. Absolutely stunk of cigarette smoke. Pool is very run down. The whole place is in need of refurbishment.
6,2 Good
Pros: Rooms were nice
Cons: Full kitchen but no pots and pans....
Wifi constantly kicked you off every 5 minutes and made you re-login. Really freaking annoying.
Drinks at the bar were terrible
6,7 Good
Pros: Value for money
Cons: Staff not that responsive
2,0 Mediocre
Pros:
Cons: they did not have our rooms available and tried to avoid giving us the reservation we booked
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Kuala Lumpur Convention Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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