Best Kuala Lumpur hotels near Pavilion Kuala Lumpur
With a stay at Villa Samadhi Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Pavilion Kuala Lumpur and KLCC Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
Overall 9,3 Excellent
Based on 678 reviews
All reviews
- All reviews
- Couples
Excellent
10,0
Pros: All requests were not only met but exceeded expectations. Staff were amazingly kind and attentive. Room was indescribably beautiful. The hotel is in the city, but when you go inside, you feel like you’re in the wilderness.
Excellent
9,2
Pros: The staff
Good
6,7
Pros: The service and location is great
Excellent
9,6
Pros: Superb service! The staff was incredible! Very accommodating and helpful. The facilities were beautiful!!
Excellent
8,3
Pros: Lovely breakfast even though not full buffet! Breakfast drinks were amazing. Happy hour drinks were very good. Room was very nice and clean. Different types of loose teas and coffee (plus coffee machine) and cool water in a clay jar. Fruit bowl with fresh fruits provided. Bath products were very nice and actual consumer brands, not hotel mass-produced products. Place is really comfortable and cozy. You can read or nap by the pool :)
Excellent
10,0
Pros: Everything! The rooms are beautiful, the staff is amazing and it’s a relaxing place to be out of the crazy city. Mémorable stay!
Excellent
10,0
Pros: the environment the breakfast was tasty and the free flow of mocktail and cocktail private pool quiet place
Excellent
9,6
Pros: Quiet / classy / simple
Excellent
8,8
Pros: An oasis in the city . Great breakfast and very friendly staff . We arrived late after restaurant closing and they rustled up a light dinner for us . Very nice pool area as well .
Excellent
10,0
Pros: everything in the resort
Details
Reviews
Overall 9,3 Excellent
Based on 678 reviews
Vibe
9,9
Bar
9,8
Amenities
9,4
Service
9,3
Breakfast
9,1
Comfort
9,1
Value
8,9
Room
8,9
Pool
8,6
Location
8,5
Wellness
8,1
Food
7,6
WiFi
6,4
Vibe
9,8
Service
9,2
Value
9,1
Comfort
9,0
Breakfast
8,9
Room
8,6
Pool
8,2
Food
7,8
Location
7,4
10,0 Excellent
Pros: All requests were not only met but exceeded expectations. Staff were amazingly kind and attentive. Room was indescribably beautiful. The hotel is in the city, but when you go inside, you feel like you’re in the wilderness.
Cons:
9,2 Excellent
Pros: The staff
Cons:
6,7 Good
Pros: The service and location is great
Cons: I have book 1 Luxe datang double room and what I get is different room from the booking. Also the room We stay I have check should be cheaper then what I book. It’s very not honest about the booking and feeling get cheated .
9,6 Excellent
Pros: Superb service! The staff was incredible! Very accommodating and helpful. The facilities were beautiful!!
Cons: Spa is closed on Mondays. Would like to have back up therapist to have this service on all days
8,3 Excellent
Pros: Lovely breakfast even though not full buffet! Breakfast drinks were amazing. Happy hour drinks were very good. Room was very nice and clean. Different types of loose teas and coffee (plus coffee machine) and cool water in a clay jar. Fruit bowl with fresh fruits provided. Bath products were very nice and actual consumer brands, not hotel mass-produced products. Place is really comfortable and cozy. You can read or nap by the pool :)
Cons: Private plunge pool was small and dirty with leaves and bugs. Not cleaned before check-in? Not very nice for lounging. Have to take Grab to go out.
10,0 Excellent
Pros: Everything! The rooms are beautiful, the staff is amazing and it’s a relaxing place to be out of the crazy city. Mémorable stay!
Cons:
10,0 Excellent
Pros: the environment the breakfast was tasty and the free flow of mocktail and cocktail private pool quiet place
Cons:
9,6 Excellent
Pros: Quiet / classy / simple
Cons: Nothing... may be room service longer than 9.30 pm
8,8 Excellent
Pros: An oasis in the city . Great breakfast and very friendly staff . We arrived late after restaurant closing and they rustled up a light dinner for us . Very nice pool area as well .
Cons:
10,0 Excellent
Pros: everything in the resort
Cons: nothing
With a stay at Villa Samadhi Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Pavilion Kuala Lumpur and KLCC Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and limited parking is available onsite.
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Suria KLCC Shopping Centre. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
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Overall 9,2 Excellent
Based on 8 374 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Excellent
10,0
Pros: Nice service and hospitality,good location
Good
7,5
Pros: the location, the view from the swimmingpool
Excellent
10,0
Pros: The hotel facilities restaurants the pool the luxuriousness
Excellent
9,6
Pros: Fantastic breakfast
Excellent
10,0
Pros: The room was fantastic with great views of Petronas Towers and Park. Would definitely stay here again and recommend to family and friends.
Excellent
10,0
Pros: The property was beautiful, clean and child-friendly. The staff were incredibly kind and helpful - I was very impressed by every member I encountered (which very rarely happens). We checked in the day after my birthday and the staff sent a cake to my room. I really couldn’t praise them enough. The food was amazing; The Mandarin serves the best breakfast buffet I have ever had the pleasure of well...paying for! We also had the evening buffet at ‘Mosaic’ and we were not disappointed. There were so many cuisines, I was in heaven.
Excellent
10,0
Pros: Everything was excellent.
Excellent
9,6
Pros: Nice n cosy pPlace to stay. Near many amnemities.
Excellent
10,0
Pros: Amazing
Excellent
10,0
Pros: Nice rooms, great location, friendly and helpful staff, outstanding amenities.
Excellent
9,6
Pros: We only stayed for one night and had to get up early for a flight and so did not get to have breakfast. There is a mall next door which is great but did not do much at the hotel except sleep. It is a very beautiful hotel and the staff is very professional.
Details
Reviews
Overall 9,2 Excellent
Based on 8 374 reviews
Wellness
9,6
Location
9,6
Pool
9,1
Service
9,0
Bar
8,8
Vibe
8,5
Breakfast
8,4
Room
8,3
Food
8,2
Amenities
8,0
Cleanliness
7,9
WiFi
7,3
Comfort
7,2
Value
6,1
Wellness
9,7
Location
9,6
Pool
9,2
Service
8,9
Breakfast
8,7
Food
8,7
Cleanliness
8,3
Amenities
8,3
Room
7,3
Value
6,3
Wellness
9,6
Pool
9,3
Location
9,3
Service
8,9
Breakfast
8,6
Room
8,3
Food
8,1
Cleanliness
7,9
Value
6,2
Location
9,6
Service
8,9
Food
8,2
Breakfast
8,1
Room
7,7
Value
6,0
Pool
9,3
Location
9,3
Service
8,7
Breakfast
8,0
Room
8,0
Food
8,0
Amenities
7,6
Value
5,6
10,0 Excellent
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Cons:
10,0 Excellent
Pros: Nice service and hospitality,good location
Cons: None
7,5 Good
Pros: the location, the view from the swimmingpool
Cons: for some reason, every time that we requested a service at the hotel ( lunch at the hotel, or we played golf ) the stuff was asking to pay in advance instead of charging to our room. A 5 star hotel, asking to pay in advance or we couldn´t use the facilities it was not nice.
10,0 Excellent
Pros: The hotel facilities restaurants the pool the luxuriousness
Cons: drinks a bit high priced
9,6 Excellent
Pros: Fantastic breakfast
Cons:
10,0 Excellent
Pros: The room was fantastic with great views of Petronas Towers and Park. Would definitely stay here again and recommend to family and friends.
Cons: Breakfast variety can be improved and breakfast area is not very spacious.
10,0 Excellent
Pros: The property was beautiful, clean and child-friendly. The staff were incredibly kind and helpful - I was very impressed by every member I encountered (which very rarely happens). We checked in the day after my birthday and the staff sent a cake to my room. I really couldn’t praise them enough. The food was amazing; The Mandarin serves the best breakfast buffet I have ever had the pleasure of well...paying for! We also had the evening buffet at ‘Mosaic’ and we were not disappointed. There were so many cuisines, I was in heaven.
Cons:
10,0 Excellent
Pros: Everything was excellent.
Cons: Nothing.
9,6 Excellent
Pros: Nice n cosy pPlace to stay. Near many amnemities.
Cons: Traffic very bad ard the area
10,0 Excellent
Pros: Amazing
Cons: Nothing
10,0 Excellent
Pros: Nice rooms, great location, friendly and helpful staff, outstanding amenities.
Cons: Nothing
9,6 Excellent
Pros: We only stayed for one night and had to get up early for a flight and so did not get to have breakfast. There is a mall next door which is great but did not do much at the hotel except sleep. It is a very beautiful hotel and the staff is very professional.
Cons: Nothing
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Suria KLCC Shopping Centre. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
Overall 9,0 Excellent
Based on 6 201 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The beds!!!
Excellent
8,3
Pros: Staff at club lounge was extremely caring.
Excellent
10,0
Pros: Everything
Good
7,1
Pros: I loved this hotel lobby and it was in a fancy area. The room was pretty nice. The staff were very friendly. The location was good, but the main street was way too busy and had a lot of traffic. Depends what kind of stay you are after! This place is great for shopping and high end fashion. Lot 10 is great for food, just across the street.
Excellent
9,2
Pros: excellent location and services. The best hotel at the best place
Excellent
10,0
Pros: The bed very very comfy and spacious.
Good
7,9
Pros: Location was awesome
Excellent
9,7
Pros: Nice location
Friendly staff
Excellent
9,6
Pros: Rooms were spacious and very clean. Water pressure was excellent. All staff were very friendly, kind and helpful. Location is great, Pavilion is just across the street.
Excellent
9,2
Pros: i liked the omlet so much in breakfast, i enjoyed the design of the room and housekeeping staff were nice.
Details
Reviews
Overall 9,0 Excellent
Based on 6 201 reviews
Location
9,4
Vibe
8,3
Room
7,9
Cleanliness
7,8
Service
7,8
Breakfast
7,0
WiFi
6,7
Location
9,0
Service
7,7
Breakfast
7,2
Room
6,8
Comfort
5,8
WiFi
5,2
Location
9,1
Service
7,6
Room
7,2
Breakfast
7,0
Location
9,4
Cleanliness
7,9
Food
7,9
Room
7,1
Breakfast
7,0
Value
6,9
Service
6,9
Comfort
5,6
Location
9,6
Service
7,8
Food
7,4
Room
7,2
Value
7,0
Breakfast
6,6
10,0 Excellent
Pros: The beds!!!
Cons:
8,3 Excellent
Pros: Staff at club lounge was extremely caring.
Cons: Bathroom shower area was not very clean. Black mold. Even on the room windows.
10,0 Excellent
Pros: Everything
Cons: Nothing
7,1 Good
Pros: I loved this hotel lobby and it was in a fancy area. The room was pretty nice. The staff were very friendly. The location was good, but the main street was way too busy and had a lot of traffic. Depends what kind of stay you are after! This place is great for shopping and high end fashion. Lot 10 is great for food, just across the street.
Cons: The shower wasn't the cleanest. Room service and laundry were very over priced.
9,2 Excellent
Pros: excellent location and services. The best hotel at the best place
Cons: Nothing
10,0 Excellent
Pros: The bed very very comfy and spacious.
Cons: All was just awesome.
7,9 Good
Pros: Location was awesome
Cons: Cards were not working good regularly in Lifts and room lock, no washroom in loby. In washroom only one switch for all buttons, in case I need to use washroom it was all lit.
9,7 Excellent
Pros: Nice location
Friendly staff
Cons:
9,6 Excellent
Pros: Rooms were spacious and very clean. Water pressure was excellent. All staff were very friendly, kind and helpful. Location is great, Pavilion is just across the street.
Cons: Breakfast could have more options. No seating or waiting areas in the lobby.
9,2 Excellent
Pros: i liked the omlet so much in breakfast, i enjoyed the design of the room and housekeeping staff were nice.
Cons: no variety in breakfast, receptionist called Leeyi when we did check in.
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 8,9 Excellent
Based on 21 921 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Everything was excellent. Recommend staying in exec rooms with Club lounge access. Staff went out of their way for us and were incredibly helpful and friendly. I would stay here every time I visit KL.
Excellent
9,6
Pros: Just to note the service was exceptional from the moment we stepped in. Our room was also upgraded due to a special occasion, which made our stay even better. This was truly one of the best hotels I stayed in. Being a gym junkie, I very much enjoyed the hotel’s fitness facilities - again one of the best equipped gym I’ve been to whilst on holidays.
Excellent
10,0
Pros: Service
Excellent
10,0
Pros: Our lovely anniversary surprise in our room.
Excellent
10,0
Pros: Very beautiful and inspiring garden in the hotel I like the gym, it is really well equipped with excellent new, & clean equipment. The breakfast is very good and delicious. The staff are very friendly.
Excellent
9,0
Pros: Food
Excellent
9,2
Pros: Fabulous Breakfast. Value for money. Great location for shopping and leisure.
Excellent
9,2
Pros: The location, service, food and staff were excellent.
Excellent
10,0
Pros: The staff at the Shangri La made sure our stay was perfect on every level
Excellent
9,6
Pros: Staffs are efficient and friendly.
Excellent
8,8
Pros: Every thing is good
Details
Reviews
Overall 8,9 Excellent
Based on 21 921 reviews
Service
9,3
Location
9,1
Breakfast
8,9
Wellness
8,7
Bar
8,2
WiFi
8,2
Food
8,0
Amenities
7,8
Vibe
7,7
Room
7,1
Value
6,8
Beach
3,6
Location
9,2
Breakfast
9,0
Service
8,9
Wellness
8,8
Bar
8,6
Food
8,0
Amenities
7,8
Room
6,8
Value
6,4
Service
9,6
Breakfast
8,9
Location
8,7
Wellness
8,6
Amenities
7,9
Bar
7,7
Food
7,6
Room
7,4
Value
6,9
Location
9,6
Service
9,1
Breakfast
8,8
Amenities
8,2
Room
7,0
Value
6,9
Service
8,8
Location
8,8
Breakfast
8,4
Food
7,9
Room
7,5
Vibe
7,4
10,0 Excellent
Pros: Everything was excellent. Recommend staying in exec rooms with Club lounge access. Staff went out of their way for us and were incredibly helpful and friendly. I would stay here every time I visit KL.
Cons: Rooms need some modernising but everything classic and high quality
9,6 Excellent
Pros: Just to note the service was exceptional from the moment we stepped in. Our room was also upgraded due to a special occasion, which made our stay even better. This was truly one of the best hotels I stayed in. Being a gym junkie, I very much enjoyed the hotel’s fitness facilities - again one of the best equipped gym I’ve been to whilst on holidays.
Cons: I have to say there was very little to dislike; however if I have to be too critical I outline a few points: - Malaysia being a Muslim country, I as a female was completely dismissed by male cleaners, they would say hello to my partner, acknowledge my partner every day, whilst I was rudely ignored. I raised this at the reception - as this type of behaviour is deemed rude in Australia, and unfortunately I am the paying customer.
10,0 Excellent
Pros: Service
Cons: Pool was small
10,0 Excellent
Pros: Our lovely anniversary surprise in our room.
Cons:
10,0 Excellent
Pros: Very beautiful and inspiring garden in the hotel I like the gym, it is really well equipped with excellent new, & clean equipment. The breakfast is very good and delicious. The staff are very friendly.
Cons: I face a problem when I needed to buy something but I didn't find a supermarket or grocery around neither in the hotel.
9,0 Excellent
Pros: Food
Cons: Security
9,2 Excellent
Pros: Fabulous Breakfast. Value for money. Great location for shopping and leisure.
Cons: There is no welcome drink because i am not member of hotel's loyalty programme.
9,2 Excellent
Pros: The location, service, food and staff were excellent.
Cons: The hotel room is very old and not up to the standards of an establishment of this repute.
10,0 Excellent
Pros: The staff at the Shangri La made sure our stay was perfect on every level
Cons: We liked everything!
9,6 Excellent
Pros: Staffs are efficient and friendly.
Cons:
8,8 Excellent
Pros: Every thing is good
Cons: Nothing
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 8,9 Excellent
Based on 7 499 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,3
Pros: Large spacious apartment The pool and drink areas were amazing as was the view. Good check in and check out.
Excellent
9,6
Pros: Easy check in
Good
7,1
Pros: Very spacious room nicely fournished, with a small kitchenette with fridge. Nice to have a washing machine and iron as well. The view from the pool and the bar is simply amazing.
Okay
5,4
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Excellent
9,0
Pros: Perfect location, good breakfast, great staff and modern decor. Our suite felt like home during the 3 days we stayed... it was HUGE and comfortable with beautiful views to the Petronas. The hotel has a very good quality-price relation. I also highly recommend the restaurant, not only for the views you get but for the food, which is delicious!
Excellent
8,3
Pros: great pool - but only for taking pictures, not really for swimming
Excellent
8,8
Pros: We visited this Hotel two years ago as well and we liked it so much back then that we definately wanted to come back. The Infinitypool is great and the view was amazing. Also the Hotel isn't far from the KLCC and also the Monorail so you get around the city very well. Also it is great to have a washing machine with dryer function. As this was the last stop in our vacation before going home, we came home with clean clothes!
Excellent
10,0
Pros: Clean, good facilities, spacious rooms, good location and very good customer service
Excellent
8,8
Pros: Nice, big, clean apartment. Very nice view from swimming pool/ rooftop
Excellent
10,0
Pros: Excellent experience Stayed with family.
Good
6,2
Pros: The room was big
Details
Reviews
Overall 8,9 Excellent
Based on 7 499 reviews
Vibe
9,2
Room
8,8
Location
8,8
Comfort
8,5
Pool
8,1
Service
7,0
Breakfast
6,6
WiFi
5,4
Vibe
9,2
Room
8,6
Location
8,6
Comfort
8,5
Pool
7,7
Service
6,4
Amenities
5,9
Breakfast
5,7
Vibe
9,1
Room
8,7
Comfort
8,5
Location
8,3
Pool
7,6
Service
7,5
Breakfast
6,8
Vibe
9,0
Location
8,8
Comfort
7,8
Pool
7,6
Room
7,6
Service
7,3
Breakfast
6,6
Cleanliness
6,2
Vibe
8,9
Location
8,7
Room
8,4
Pool
8,3
Value
7,3
Service
6,7
Amenities
5,8
8,3 Excellent
Pros: Large spacious apartment The pool and drink areas were amazing as was the view. Good check in and check out.
Cons: Front door did not close automatically, it was easy for it to stay ajar. Step into doorway was difficult to see, a trip hazard
9,6 Excellent
Pros: Easy check in
Cons: Insects in room
7,1 Good
Pros: Very spacious room nicely fournished, with a small kitchenette with fridge. Nice to have a washing machine and iron as well. The view from the pool and the bar is simply amazing.
Cons: Not enough elevators for a building of that size, we once had to wait 20 minutes to get an elevator down to the lobby. Bed sheets and towels with some stains. Not enough sunbeds by the pool. Overall not so much care for the details. I would not consider this a 5 star hotel but 4 at max.
5,4 Okay
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Cons: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged.
The room condition was unclean so I felt it was not cleaned properly.
9,0 Excellent
Pros: Perfect location, good breakfast, great staff and modern decor. Our suite felt like home during the 3 days we stayed... it was HUGE and comfortable with beautiful views to the Petronas. The hotel has a very good quality-price relation. I also highly recommend the restaurant, not only for the views you get but for the food, which is delicious!
Cons: No one informed us that the hotel was on works and that the view from the swimming pool would somehow be ruined by that. Also, the pool is always very crowded and the lifts take way too long to arrive...
8,3 Excellent
Pros: great pool - but only for taking pictures, not really for swimming
Cons: Breakfast far below expectations - unpleasant breakfast room.
8,8 Excellent
Pros: We visited this Hotel two years ago as well and we liked it so much back then that we definately wanted to come back. The Infinitypool is great and the view was amazing. Also the Hotel isn't far from the KLCC and also the Monorail so you get around the city very well. Also it is great to have a washing machine with dryer function. As this was the last stop in our vacation before going home, we came home with clean clothes!
Cons: The hotel actually changed quite a bit since our last visit 2 years ago. Then there weren't many people, the pool was a nice retreat and had a great view. Now the view got blocked a little bit by other buildings. You can still see the Petronas Towers but it definately changed which is not a surprise in such a fast growing city. Also right in front of our window in the 43rd Floor workers were building a new skyscraper. But we were actually really disappointed by the breakfast. It was so packed with people and it changed the location from a nice restaurant with buffet and a la carte with a great view to just a buffet for as many people as possible. It has nothing to do with a five star hotel breakfast anymore in my opinion.
10,0 Excellent
Pros: Clean, good facilities, spacious rooms, good location and very good customer service
Cons: Nothing to note
8,8 Excellent
Pros: Nice, big, clean apartment. Very nice view from swimming pool/ rooftop
Cons: Second bedroom is very small, without window and very small bed for to adults. To much people in swimming pool Restaurant DEEP BLUE- waiters was very unpolite, very expensive menu. Not worth for visit.
10,0 Excellent
Pros: Excellent experience Stayed with family.
Cons:
6,2 Good
Pros: The room was big
Cons: No restaurant, I asked for ice, the did not have any .
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Located in Kuala Lumpur (Bukit Bintang), citizenM Kuala Lumpur Bukit Bintang is within a 15-minute walk of Petaling Street and Jamek Mosque. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). This hotel has 3 meeting rooms available for events.
Overall 9,5 Excellent
Based on 223 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Bed was big and fantastic. iPad worked very well
Excellent
10,0
Pros: Everything, the check-in, the room, the service, the breakfast. We loved our stay there!
Excellent
9,6
Pros: The room was super comfortable, clean and though small, didn't feel cramped at all. Thoroughly enjoyed my stay here and would definitely come back. Loved the little features available like the lighting and etc. The reception and all of the decorations within the hotel were wonderful too.
Excellent
10,0
Pros: The gadgets in the room and the staff!
Excellent
10,0
Pros: very friendly staff. Possibility for later check-out. convenient location.
Excellent
8,8
Pros: Very modern... position very good .. staff very nice
Excellent
10,0
Pros: Personel, room very modern and clean, location
Excellent
8,8
Pros: Great bed! Cool room, clean, nice! The light, curtains and AC are all controlled by iPad, kind of cool, but sometimes not very easy. The breakfast buffet was great.
Excellent
9,7
Pros: The bed was extremely comfortable
The hotel was neat to shopping malls
Excellent
9,6
Pros: Love it. The lobby and the staff that make you feel at home rather than in a hotel. Nice clean small but comfy room. I believe the best value for money in KL. The bed is amazing, better than in many 5 star hotels.
Excellent
10,0
Pros: Everything.
Details
Reviews
10,0 Excellent
Pros: Bed was big and fantastic. iPad worked very well
Cons: The breakfast porridge and rice can be further improved. Rice seemed over cooked and broken into many pieces.
10,0 Excellent
Pros: Everything, the check-in, the room, the service, the breakfast. We loved our stay there!
Cons: Nothing, everything was perfect!
9,6 Excellent
Pros: The room was super comfortable, clean and though small, didn't feel cramped at all. Thoroughly enjoyed my stay here and would definitely come back. Loved the little features available like the lighting and etc. The reception and all of the decorations within the hotel were wonderful too.
Cons:
10,0 Excellent
Pros: The gadgets in the room and the staff!
Cons: None!
10,0 Excellent
Pros: very friendly staff. Possibility for later check-out. convenient location.
Cons: nothing
8,8 Excellent
Pros: Very modern... position very good .. staff very nice
Cons: No Washing Machine .. no swimming pool no gym . other wise very nice hotel .. and staff
10,0 Excellent
Pros: Personel, room very modern and clean, location
Cons: Invoice for the room only online, after 2 days still not have it..
8,8 Excellent
Pros: Great bed! Cool room, clean, nice! The light, curtains and AC are all controlled by iPad, kind of cool, but sometimes not very easy. The breakfast buffet was great.
Cons: The bathroom door/wall is pretty transparent, even though it's frosted glass.
9,7 Excellent
Pros: The bed was extremely comfortable
The hotel was neat to shopping malls
Cons: The washing area was inside the room not in the toilet
9,6 Excellent
Pros: Love it. The lobby and the staff that make you feel at home rather than in a hotel. Nice clean small but comfy room. I believe the best value for money in KL. The bed is amazing, better than in many 5 star hotels.
Cons: Nothing to say
10,0 Excellent
Pros: Everything.
Cons: Nothing
Located in Kuala Lumpur (Bukit Bintang), citizenM Kuala Lumpur Bukit Bintang is within a 15-minute walk of Petaling Street and Jamek Mosque. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). This hotel has 3 meeting rooms available for events.
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 16 246 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Excellent
10,0
Pros: i loved the sky bar and the location of the hotel, special shoutout to Badrul who did a great job in helping me and making my stay comfortable.
Excellent
9,6
Pros: How it is in the center of the city near to the Twin towers
Excellent
8,0
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Excellent
9,2
Pros: The twin towers view is just wonderful. The Sky-bar also is very nice with a large menu and even outsiders (not guests in the hotel) came every-night to it. A free buggy shuttle service is available to get the twin towers mall and the location is just in front of them.
Excellent
8,8
Pros: The location is great and stuff is helpful. I loved Skybar.
Excellent
9,6
Pros: The staff is very friendly and helpful! Room is excellent! It is also convenient and centralize to KLCC and Pavillion shopping mall.. Two thumbs up!!
Good
7,1
Pros: location is alright
Good
7,5
Pros: This place is all about the location. It has stunning views of the towers.
Excellent
9,6
Pros: Near KLCC
Good
6,7
Pros: View as usual was brilliant + The Manager of the Lounge was an amazing guy - we highly appreciate your service - you made our stay pleasant ! Breakfast was nice , even thou we just ate at the Lounge and can not comment for the regular breakfast.
Excellent
10,0
Pros: Staff were great. I called up and was offered a late check out. I had a traders club room and made the most of the evening cocktail hour (there was plenty of food so I ended up making it dinner).
Details
Reviews
Overall 8,7 Excellent
Based on 16 246 reviews
Location
9,4
Room
8,4
Service
8,4
WiFi
8,4
Breakfast
7,7
Cleanliness
7,4
Comfort
7,3
Amenities
7,3
Bar
7,2
Value
6,3
Pool
5,1
Location
9,3
Service
9,0
Room
8,5
Breakfast
8,4
Amenities
7,7
Bar
7,3
Value
6,4
Pool
4,9
Location
9,3
Room
8,4
Service
8,3
Breakfast
7,8
Amenities
7,7
Cleanliness
7,6
Bar
7,1
Value
6,3
Pool
4,5
Location
9,6
Room
9,0
Service
8,3
Cleanliness
7,7
Breakfast
7,5
Bar
6,9
Value
6,6
Pool
5,5
Location
9,1
Service
8,7
Room
8,3
Breakfast
7,6
Amenities
7,6
Value
6,2
Pool
5,5
10,0 Excellent
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Cons:
10,0 Excellent
Pros: i loved the sky bar and the location of the hotel, special shoutout to Badrul who did a great job in helping me and making my stay comfortable.
Cons: wifi could be much better as doesn’t really work well.
9,6 Excellent
Pros: How it is in the center of the city near to the Twin towers
Cons:
8,0 Excellent
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Cons:
9,2 Excellent
Pros: The twin towers view is just wonderful. The Sky-bar also is very nice with a large menu and even outsiders (not guests in the hotel) came every-night to it. A free buggy shuttle service is available to get the twin towers mall and the location is just in front of them.
Cons: The room is a little bit small and the extra breakfast is expensive
8,8 Excellent
Pros: The location is great and stuff is helpful. I loved Skybar.
Cons: The room is not spacious enough.
9,6 Excellent
Pros: The staff is very friendly and helpful! Room is excellent! It is also convenient and centralize to KLCC and Pavillion shopping mall.. Two thumbs up!!
Cons: Swimming pool just a little rundown. Individual preference - Bathroom has a bath tub close to a shower area, however I would prefer a more spacious shower area ;)
7,1 Good
Pros: location is alright
Cons: a better spa facility
7,5 Good
Pros: This place is all about the location. It has stunning views of the towers.
Cons: It's a little dated in parts. Mini bar prices are extortionate. Sky Bar is nice but pricey
9,6 Excellent
Pros: Near KLCC
Cons: Nil
6,7 Good
Pros: View as usual was brilliant + The Manager of the Lounge was an amazing guy - we highly appreciate your service - you made our stay pleasant ! Breakfast was nice , even thou we just ate at the Lounge and can not comment for the regular breakfast.
Cons: We spend our honeymoon back in this Hotel 2016 and decided to come back after 3years. We booked 2 nights and we booked the non refundable rate. They did not charge our credit card before ( as it is usual with the non refundable rate and how it is done in all other hotels !) . Upon the check-in they blocked a ridiculous amount on our credit card and did not allow us to pay right away. The room was a disappointment ( we booked The Suite with TT view , the highest possible category ) as within years the furniture looked scruffy and worn out to the maximum ! It did not feel like back in 2016. Anyway, we made the best of our stay. Due to some circumstances we had to stay one extra night and we went to the reception to ask for the best option. Not like everywhere else in the world the rate for direct booking with the Hotel was cheaper, nope it was a rate offered to us that was twice as high as on bookings and agoda. And than the lady at the front office simple said we should book through bookings and than go back to our room as the computer system needs up to 3 hours to receive a reservation and we should come back and see what will happen. Thanks for the non existing service and help ! After we booked another room category for the extra night as our former ( the suite ) we needed another 10 min to explain everything again to another staff member. As we had a morning flight and had to leave at 6am we decided to go with the standard room without breakfast booked through booking.com . Upon this whole process I wanted to pay again for the full 3 nights but they denied my request and allowed me only to pay for the first 2 nights in the Suite and blocked again my credit card for the extra 3rd night. Thanks again for nothing ! Very quick at blocking credit cards and very useless in offering assistance or help. I am curious how long my credit card will be blocked ;)
10,0 Excellent
Pros: Staff were great. I called up and was offered a late check out. I had a traders club room and made the most of the evening cocktail hour (there was plenty of food so I ended up making it dinner).
Cons:
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
Overall 8,7 Excellent
Based on 6 462 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Very pleasant, helpful and professional staff in general. The rooms are clean and spacious.
Excellent
9,6
Pros: The suite
Excellent
8,8
Pros: The location was absolutely the best, if you can work with the mad traffic that is.
Excellent
10,0
Pros: The service and room
Excellent
8,8
Excellent
9,4
Pros: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!
Excellent
10,0
Pros: I liked the professional attitude of the reception staff. As well as the best service of the cleaner of the room Anwar Hussine.
Okay
4,2
Pros: I like the location and breakfast
Excellent
9,2
Pros: The breakfast spread at the Living Room offers varieties of selection to choose from, if you are staying in a suite the Executive Lounge is more private with a good selection of food. The hotel is just across Pavilion and has easy access to KLCC via the connector at Pavilion. There are many cafes within vicinity if you like to do café-hopping!
Excellent
9,2
Pros: The staff were friendly and helpful. Breakfast was great. Location is absolutely ideal, located right opposite the Pavilion shopping mall and minutes walk away from the bright and happening attractions of Bukit Bintang and its surrounding areas.
Good
6,7
Pros: The bed too soft .. because i have spinal problem
Details
Reviews
Overall 8,7 Excellent
Based on 6 462 reviews
Location
9,6
WiFi
9,0
Service
8,2
Breakfast
7,8
Room
6,6
Pool
5,1
Location
9,5
Breakfast
7,6
Service
7,3
Comfort
5,7
Room
5,5
Pool
4,9
Vibe
3,5
Location
9,4
Breakfast
7,9
Food
7,6
Service
7,3
Room
5,8
Pool
5,2
Amenities
4,6
Vibe
3,4
Location
9,8
Service
8,2
Value
8,1
Breakfast
8,0
Room
5,8
Vibe
4,5
Location
9,4
Service
8,2
Value
8,1
Breakfast
7,6
Room
6,6
Vibe
3,9
9,2 Excellent
Pros: Very pleasant, helpful and professional staff in general. The rooms are clean and spacious.
Cons: The price for the breakfast is on the high side.
9,6 Excellent
Pros: The suite
Cons:
8,8 Excellent
Pros: The location was absolutely the best, if you can work with the mad traffic that is.
Cons: - The long wait times at the check-in counter in the SPG gold/platinum members section. There were only 2 staff dedicated to helping the SPG Gold Platinum members, which was a line of atleast 10 ppl on the day. I was obviously frustrated by this service and the frustration was evident on every customer's face.
- The A/C in the room was below par. Even after requesting the hotel to have it checked out, nothing changed in the cooling. In the blistering humidity of KL, a below par A/C is a sleeper's worst nightmare.
10,0 Excellent
Pros: The service and room
Cons: -
8,8 Excellent
Pros:
Cons: Wash basin was not drained well!
9,4 Excellent
Pros: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!
Cons:
10,0 Excellent
Pros: I liked the professional attitude of the reception staff. As well as the best service of the cleaner of the room Anwar Hussine.
Cons: Nothing
4,2 Okay
Pros: I like the location and breakfast
Cons: Expected bigger room in executive floor
9,2 Excellent
Pros: The breakfast spread at the Living Room offers varieties of selection to choose from, if you are staying in a suite the Executive Lounge is more private with a good selection of food. The hotel is just across Pavilion and has easy access to KLCC via the connector at Pavilion. There are many cafes within vicinity if you like to do café-hopping!
Cons: One of the hotel staff did not quite believe me when I was telling her that I wanted to go to Club Lounge for checking in. I came before the official check in time and the suite was not ready yet so the attending hotel staff took note of my bags. Usually I would have been given the 'note bag' in order to claim later but she kept it with her instead, which was totally fine. So when I came back to officially check in, I could not access the Club Lounge/use the lift to go to the Club Lounge as I had not been given the room card. I asked one of the hotel staff at the Lobby and she was hesitant at first as I was not able to give her the 'note bag'. She did bring me up but I had the impression that she did not fully trust me as I could still see she was talking to the other staff while looking at my direction (I was already seated at the check in desk). She did not apologise either and luckily it was just this incident. The rest of the stay I was greeted politely by the other hotel staff especially Zarul and Jamil. So my stay was pleasant and comfortable and I would definitely recommend this hotel to my family and friends!
9,2 Excellent
Pros: The staff were friendly and helpful. Breakfast was great. Location is absolutely ideal, located right opposite the Pavilion shopping mall and minutes walk away from the bright and happening attractions of Bukit Bintang and its surrounding areas.
Cons: Nothing negative.
6,7 Good
Pros: The bed too soft .. because i have spinal problem
Cons:
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 3 183 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
10,0
Pros: Clean, spacious, reasonable price, excellent location, very friendly and helpful staff. Love it!
Excellent
9,2
Pros: Nice.breakfast, clean rooms and surprised!! Theres a tennis court and we loved it !!!thank.god we brought our racquets
Excellent
8,8
Pros: Close to the KL Towers and Suria shopping mall
Excellent
10,0
Pros: 10 out of 10 excellence ! Highly recommend for family travel!
Excellent
10,0
Pros: Excellent location. Huge and modern rooms.
Excellent
9,6
Pros: The bed was huge, the room was very clean and it was a perfect location
Okay
5,4
Pros: Front line staff were OK and the location is their competitive advantage.
Excellent
10,0
Pros: The 2bed-rooms suite Cozy and Spacious
Good
7,5
Pros: Location Pool area Bed comfort
Excellent
10,0
Pros: Location, room, facilities
Details
Reviews
Overall 8,7 Excellent
Based on 3 183 reviews
Location
9,7
Comfort
8,6
Room
7,9
Service
7,9
WiFi
6,8
Bar
3,6
Breakfast
2,9
Location
9,7
Comfort
8,5
Room
7,8
Service
7,4
Breakfast
2,7
Location
9,7
Comfort
8,8
Service
7,8
Room
7,2
Cleanliness
6,5
Breakfast
2,9
Location
9,7
Comfort
8,3
Service
8,2
Room
7,5
Breakfast
3,0
Location
9,5
Comfort
8,5
Value
8,2
Room
7,5
Service
7,5
Food
6,0
Breakfast
2,5
10,0 Excellent
Pros: Clean, spacious, reasonable price, excellent location, very friendly and helpful staff. Love it!
Cons: Almost perfect
9,2 Excellent
Pros: Nice.breakfast, clean rooms and surprised!! Theres a tennis court and we loved it !!!thank.god we brought our racquets
Cons: Nothing
8,8 Excellent
Pros: Close to the KL Towers and Suria shopping mall
Cons: Nothing
10,0 Excellent
Pros: 10 out of 10 excellence ! Highly recommend for family travel!
Cons:
10,0 Excellent
Pros: Excellent location. Huge and modern rooms.
Cons: -
9,6 Excellent
Pros: The bed was huge, the room was very clean and it was a perfect location
Cons:
5,4 Okay
Pros: Front line staff were OK and the location is their competitive advantage.
Cons: The hotel needs to pay serious attention to house keeping quality. The cleaning standards needs major attention. I had to change rooms during my stay as some rooms were very old and needs major maintenance.
10,0 Excellent
Pros: The 2bed-rooms suite Cozy and Spacious
Cons: Not enough bath amenities
7,5 Good
Pros: Location Pool area Bed comfort
Cons: Cleanliness Breakfast
10,0 Excellent
Pros: Location, room, facilities
Cons: breakfast
With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
Overall 8,4 Excellent
Based on 15 182 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Very clean and quiet environment.. friendly staff and convenient for shopping... Breakfast is superb...
Good
7,0
Good
7,5
Pros: the location, lobby, staff behavior. pavillion mall and other shopping very nearby.
Good
7,7
Pros: The lobby and rooms were lovely. The F&B was great also.
Excellent
10,0
Pros: Excellent location
Excellent
10,0
Pros: The bed are very comfy and apartment is very spacious. Location is excellent. Just opposite Pavilion and all other major shopping centres. It has been a pleasant stay for my family and myself. Highly recommended!
Good
6,7
Pros: Everything is ok.
Good
7,1
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Excellent
8,8
Pros: Location and staff
Excellent
10,0
Pros: The bed was very comfortable, toilet was clean. The hotel is nearest with the shopping mall
Excellent
9,2
Pros: Location
Excellent
9,0
Pros: great location, best place in KL: friendly and helpful staff
Details
Reviews
Overall 8,4 Excellent
Based on 15 182 reviews
Location
9,5
Service
7,7
Room
7,3
Breakfast
7,0
Amenities
6,6
WiFi
4,7
Location
9,5
Service
7,8
Room
7,0
Breakfast
6,5
WiFi
3,2
Location
9,4
Service
7,6
Room
7,0
Breakfast
6,6
WiFi
3,5
Location
9,5
Bar
8,4
Service
8,2
Room
7,7
Breakfast
7,5
WiFi
2,6
Location
9,7
Service
8,3
Room
7,6
Breakfast
6,8
WiFi
3,2
10,0 Excellent
Pros: Very clean and quiet environment.. friendly staff and convenient for shopping... Breakfast is superb...
Cons: -
7,0 Good
Pros:
Cons: room service very bad in side room no have water
7,5 Good
Pros: the location, lobby, staff behavior. pavillion mall and other shopping very nearby.
Cons: room facilities, minibar should be there. whats more, the moment we checked in our room, we found a cockroach on the wall. housekeeping didnt even top-up the tea/coffee when cleaning.
7,7 Good
Pros: The lobby and rooms were lovely. The F&B was great also.
Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
10,0 Excellent
Pros: Excellent location
Cons: Nothing
10,0 Excellent
Pros: The bed are very comfy and apartment is very spacious. Location is excellent. Just opposite Pavilion and all other major shopping centres. It has been a pleasant stay for my family and myself. Highly recommended!
Cons: Nothing. I love everything above Pullman!
6,7 Good
Pros: Everything is ok.
Cons:
7,1 Good
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
8,8 Excellent
Pros: Location and staff
Cons: Nothing
10,0 Excellent
Pros: The bed was very comfortable, toilet was clean. The hotel is nearest with the shopping mall
Cons: Nothing
9,2 Excellent
Pros: Location
Cons: No mini bar in 2 bedroom units
9,0 Excellent
Pros: great location, best place in KL: friendly and helpful staff
Cons:
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
An unforgettable 5-star experience awaits guests at Renaissance Kuala Lumpur Hotel, one of the city's most prestigious destinations. Enviably located in the Bukit Bintang city center, near Petronas Twin Towers, KL Tower and Kuala Lumpur Convention Centre, our hotel provides an unparalleled vantage point from which to explore Malaysia's capital city. Arrive with ease — we are near the monorail, bus and train — and settle into our luxury accommodations; each features thoughtful details like sparkling marble bathrooms, plush bedding and complimentary high-speed Wi-Fi. When hunger strikes, select from a variety of dining options, including our All Day Dining restaurant Temptations or Gazebo Poolside bar. Fitness enthusiasts are invited to make use of our 24-hour gym and Olympic-sized pool; for those preferring a more leisurely pace, visit our luxury spa for a soothing treatment. Meetings and weddings take place in our 40,000 square feet of refined venue space, all enhanced by 5-star Marriott service.
Overall 8,4 Excellent
Based on 9 338 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Breakfast amazing and staff in club room so lovely, my room was very nice and pillows were beautiful
Excellent
10,0
Pros: Location and view are nice Staff were friendly
Excellent
10,0
Pros: Great location, comfortable room/ bed, great breakfast at the club lounge, early check in and late check out. Staff were professional and extremely friendly. A special thank you to Miss Farra for going the extra mile with making our stay an unforgettable experience.
Excellent
9,6
Pros: I really enjoyed the big and spacious rooms. We were given a beautiful room with a large window and bed. I was extremely happy with the room service, the food was very delicious.
Excellent
8,8
Pros: Buffet breakfast
Good
7,5
Pros: The room is very comfortable
Excellent
8,8
Pros: Room is good.
Excellent
10,0
Pros: This hotel blew me away, I booked last minute without properly looking at the pictures as we were rushing and when we arrived, it was magical.
Excellent
10,0
Pros: Service was exceptional!
Okay
5,8
Pros: The location is the only good thing
Excellent
8,8
Pros: Staff were amazing- always went the extra mile for you especially Abul - nothing was ever too much for him. Had the club lounge and thoroughly enjoyed every part of it. Felt like VIP.
Good
6,5
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Details
Reviews
Overall 8,4 Excellent
Based on 9 338 reviews
WiFi
9,4
Location
9,3
Pool
9,3
Beach
8,9
Wellness
8,4
Breakfast
8,0
Service
7,8
Room
6,8
Value
6,5
Pool
9,5
Location
9,3
Service
8,8
Bar
8,2
Wellness
8,1
Breakfast
7,7
Room
7,2
Value
6,8
Location
9,5
Pool
9,4
Breakfast
8,2
Service
7,2
Room
6,9
Value
6,4
Pool
9,4
Location
9,3
Service
7,5
Breakfast
7,3
Room
6,6
Amenities
5,9
Vibe
4,3
Pool
9,4
Location
9,4
Breakfast
8,1
Service
7,7
Room
7,4
Amenities
6,4
Value
6,4
10,0 Excellent
Pros: Breakfast amazing and staff in club room so lovely, my room was very nice and pillows were beautiful
Cons: There was nothing I didn’t like
10,0 Excellent
Pros: Location and view are nice Staff were friendly
Cons:
10,0 Excellent
Pros: Great location, comfortable room/ bed, great breakfast at the club lounge, early check in and late check out. Staff were professional and extremely friendly. A special thank you to Miss Farra for going the extra mile with making our stay an unforgettable experience.
Cons:
9,6 Excellent
Pros: I really enjoyed the big and spacious rooms. We were given a beautiful room with a large window and bed. I was extremely happy with the room service, the food was very delicious.
Cons:
8,8 Excellent
Pros: Buffet breakfast
Cons: It would need some renovations
7,5 Good
Pros: The room is very comfortable
Cons: Breakfast got no many choices
8,8 Excellent
Pros: Room is good.
Cons: Buffet wasnt that good. Food didnt refill after finishing. The fridge wasnt cold
10,0 Excellent
Pros: This hotel blew me away, I booked last minute without properly looking at the pictures as we were rushing and when we arrived, it was magical.
Cons: Nothing, outstanding everything.
10,0 Excellent
Pros: Service was exceptional!
Cons: No.
5,8 Okay
Pros: The location is the only good thing
Cons: They give card access only to your floor through elevator which sucks because if your are a group and ur rooms in different floors you cant visit each other freely someone has to go and meet u in first floor... I really hated the breakfast it was very bad.. And the fridge was empty. Staff not friendly
8,8 Excellent
Pros: Staff were amazing- always went the extra mile for you especially Abul - nothing was ever too much for him. Had the club lounge and thoroughly enjoyed every part of it. Felt like VIP.
Cons: Traffic in KL - awful.
6,5 Good
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Cons: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
An unforgettable 5-star experience awaits guests at Renaissance Kuala Lumpur Hotel, one of the city's most prestigious destinations. Enviably located in the Bukit Bintang city center, near Petronas Twin Towers, KL Tower and Kuala Lumpur Convention Centre, our hotel provides an unparalleled vantage point from which to explore Malaysia's capital city. Arrive with ease — we are near the monorail, bus and train — and settle into our luxury accommodations; each features thoughtful details like sparkling marble bathrooms, plush bedding and complimentary high-speed Wi-Fi. When hunger strikes, select from a variety of dining options, including our All Day Dining restaurant Temptations or Gazebo Poolside bar. Fitness enthusiasts are invited to make use of our 24-hour gym and Olympic-sized pool; for those preferring a more leisurely pace, visit our luxury spa for a soothing treatment. Meetings and weddings take place in our 40,000 square feet of refined venue space, all enhanced by 5-star Marriott service.
With a stay at Oakwood Hotel & Residence Kuala Lumpur in Kuala Lumpur (Kampung Datuk Keramat), you'll be a 3-minute walk from Royal Thai Embassy and 14 minutes by foot from Gleneagles Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 8,5 Excellent
Based on 5 181 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Spacious restaurant
Excellent
10,0
Pros: The clean room, spacies, they gave me an upgrade to an excellant room. Will go again
Excellent
9,2
Pros: Bed superb Room superb Location nice
Okay
4,6
Pros: No
Excellent
9,6
Pros: the location is strategic and the staff is so nice. the room is also clean, i like it☺️
Good
7,1
Pros: big room comfortable bed good, tasty breakfast ( a lot if choices)
Mediocre
3,8
Excellent
9,6
Pros: Unexpected room for my honeymoon trip. So amazing! Tq oakwood. Love much
Excellent
8,8
Excellent
9,6
Pros: The parking is easy, location is easy to find , clean and i love the bed
Details
Reviews
Overall 8,5 Excellent
Based on 5 181 reviews
Bar
9,6
Value
9,3
Beach
9,0
Comfort
8,4
Vibe
8,4
Room
8,4
Service
8,0
Location
7,7
WiFi
7,7
Cleanliness
7,3
Breakfast
7,2
Value
9,5
Service
8,2
Room
8,0
Location
7,9
Breakfast
7,8
Comfort
7,8
Value
9,2
Comfort
7,9
Service
7,7
Room
7,6
Breakfast
7,0
Location
7,0
Pool
6,7
Cleanliness
6,3
Value
9,4
Comfort
7,9
Service
7,5
Room
7,4
Location
7,4
Cleanliness
6,9
Breakfast
6,7
Comfort
8,6
Room
8,3
Location
7,9
9,2 Excellent
Pros: Spacious restaurant
Cons: Staff not smiley. Food is not delicious.
10,0 Excellent
Pros: The clean room, spacies, they gave me an upgrade to an excellant room. Will go again
Cons:
9,2 Excellent
Pros: Bed superb Room superb Location nice
Cons: No pool Clog sink Clog bath drain After smoke smell in toilet Lack staff during breakfast need to do self table cleaning Not enough mirror in the room.
4,6 Okay
Pros: No
Cons: They're swindlers
9,6 Excellent
Pros: the location is strategic and the staff is so nice. the room is also clean, i like it☺️
Cons: hairdryer is not under the vanity mirror inside the bathroom. i’ve search for it everywhere.
7,1 Good
Pros: big room comfortable bed good, tasty breakfast ( a lot if choices)
Cons: bathroom was not clean( especially the toilet) breakfast room was loud and uncoordinated
3,8 Mediocre
Pros:
Cons: Room service and housekeeping are bad
9,6 Excellent
Pros: Unexpected room for my honeymoon trip. So amazing! Tq oakwood. Love much
Cons: Feel sad because swimming pool upgrade. But its okay.
8,8 Excellent
Pros:
Cons: Taxi from hotel concierge is nearly double than ordering yourself. Way to expensive!
9,6 Excellent
Pros: The parking is easy, location is easy to find , clean and i love the bed
Cons:
With a stay at Oakwood Hotel & Residence Kuala Lumpur in Kuala Lumpur (Kampung Datuk Keramat), you'll be a 3-minute walk from Royal Thai Embassy and 14 minutes by foot from Gleneagles Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. This hotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Location The hotel is located in the Golden Triangle of Kuala Lumpur, the capital of Malaysia. The city's bustling business centre, shopping district and major tourist attractions are all within walking distance. The famous Hard Rock Café is just next door. It is a 10-minute drive from the Putra World Trade Centre. Within walking distance are the Malaysia Tourism Center (MTC), Suria KLCC Shopping Centre, Petronas Twin Towers, Kuala Lumpur Convention Centre and Kuala Lumpur Tower. The hotel is a Facilities 570 rooms are available to guests at this resort, which includes a lift and a 24-hour reception desk. To ensure guests a comfortable and relaxing stay, the resort provides various services and facilities, including a safe, a currency exchange service, medical assistance, room service, a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. The resort has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain just the right temperature. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The resort has 104 non-smoking rooms. Sports/Entertainment The outdoor pool complex provides invigorating refreshment. Leisure activities and facilities at the resort include a gym and a sauna or, for a fee, massage treatments. A dance club offers additional entertainment. Meals Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Payment The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Overall 8,4 Excellent
Based on 14 941 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,7
Pros: the breakfast was wonderful ; all what you want ; it was incredible
Good
7,0
Pros: Should have a special rate for the regular guest or a membership for the regular customer...since I always stay in the Premier Club room I should get a better pricing...overall is good for the breakfast serving in the private section for the premier guest...love it...
Okay
5,0
Pros: Our room was upgraded which was nice of them to do.
Excellent
8,8
Pros: Very clean hotel overall albeit slightly ageing furniture. Good breakfast, friendly staff and good amenities.
Good
7,9
Good
6,3
Pros: Location
Excellent
10,0
Pros: The room so clean
Excellent
10,0
Pros: Very good value
Good
6,7
Pros: breakfast is ok but price abit stiffer. hotel location consider good
Poor
1,0
Pros: Good location in the heart of Kuala Lumpur city centre. Easy access to public transport. Bed was comfortable. Quiet room. Breakfast was adequate. Sufficient parking facilities available.
Excellent
10,0
Pros: The property is located close to the petrona towers and other attractions. Very comfortable but the food stands out. Very good place to stay.
Excellent
10,0
Pros: Everything just fine
Details
Reviews
Overall 8,4 Excellent
Based on 14 941 reviews
Location
9,2
Breakfast
8,2
Service
8,0
Room
6,8
WiFi
3,2
Location
9,4
Value
8,7
Service
8,6
Breakfast
8,3
Room
6,6
Comfort
5,8
Vibe
4,1
WiFi
2,2
Location
9,3
Service
8,2
Breakfast
7,8
Cleanliness
7,7
Room
6,6
Vibe
4,5
WiFi
2,7
Location
9,1
Breakfast
7,9
Service
7,8
Room
6,7
Vibe
4,7
WiFi
2,0
Location
9,7
Service
8,5
Wellness
8,2
Breakfast
8,1
Value
8,0
Cleanliness
7,5
Room
7,1
Vibe
4,1
WiFi
1,9
9,7 Excellent
Pros: the breakfast was wonderful ; all what you want ; it was incredible
Cons:
7,0 Good
Pros: Should have a special rate for the regular guest or a membership for the regular customer...since I always stay in the Premier Club room I should get a better pricing...overall is good for the breakfast serving in the private section for the premier guest...love it...
Cons: Reception need to be more friendly and recognize the regular customer same goes to the concierge service...
5,0 Okay
Pros: Our room was upgraded which was nice of them to do.
Cons: We were not made aware about the difference between premium customers and normal customers staying at the hotel when checking in. Gym is only available for premium members which isn’t ideal considering hotels nearby have gyms that are always available to anyone staying at their premises. Went down for breakfast and staff seemed to be more interested in getting people out than in. Breakfast buffet was a bit of a let down as we can clearly tell the food was not authentic to the area and has been adapted to satisfy their foreign customers.
8,8 Excellent
Pros: Very clean hotel overall albeit slightly ageing furniture. Good breakfast, friendly staff and good amenities.
Cons:
7,9 Good
Pros:
Cons: No water spray in the toilet
6,3 Good
Pros: Location
Cons: 1. Unfriendly staff. 2. Breakfast food. 3. Car Park (always full)
10,0 Excellent
Pros: The room so clean
Cons: The breakfast almost same dishes every time my stay
10,0 Excellent
Pros: Very good value
Cons:
6,7 Good
Pros: breakfast is ok but price abit stiffer. hotel location consider good
Cons: room l[gthing system too gloomy no bidet for all toilet
1,0 Poor
Pros: Good location in the heart of Kuala Lumpur city centre. Easy access to public transport. Bed was comfortable. Quiet room. Breakfast was adequate. Sufficient parking facilities available.
Cons: Reception staff were poorly trained, and attended to another client first although I was waiting in line. The room was shocking! There was air conditioner condensate leaking from the ceiling onto the carpeted floor. Fungus growing on the plywood ceiling. When I complained, staff put towels over the puddle on the carpet, didn't offer to change my room.
10,0 Excellent
Pros: The property is located close to the petrona towers and other attractions. Very comfortable but the food stands out. Very good place to stay.
Cons:
10,0 Excellent
Pros: Everything just fine
Cons: Liked everything
Location The hotel is located in the Golden Triangle of Kuala Lumpur, the capital of Malaysia. The city's bustling business centre, shopping district and major tourist attractions are all within walking distance. The famous Hard Rock Café is just next door. It is a 10-minute drive from the Putra World Trade Centre. Within walking distance are the Malaysia Tourism Center (MTC), Suria KLCC Shopping Centre, Petronas Twin Towers, Kuala Lumpur Convention Centre and Kuala Lumpur Tower. The hotel is a Facilities 570 rooms are available to guests at this resort, which includes a lift and a 24-hour reception desk. To ensure guests a comfortable and relaxing stay, the resort provides various services and facilities, including a safe, a currency exchange service, medical assistance, room service, a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. The resort has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain just the right temperature. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The resort has 104 non-smoking rooms. Sports/Entertainment The outdoor pool complex provides invigorating refreshment. Leisure activities and facilities at the resort include a gym and a sauna or, for a fee, massage treatments. A dance club offers additional entertainment. Meals Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Payment The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
DoubleTree by Hilton Kuala Lumpur is located at The Intermark, an integrated corporate office tower and retail destination. Found at the Golden Triangle intersection of Jalan Ampang and Jalan Tun Razak while crossing into the renowned Embassy Row, the hotel presents an integrated hub for business, vacations and convenient shopping experiences – all strategically positioned within a 15 minute walk leading to the world famous Petronas Twin Towers and Suria KLCC shopping mall. The shopping mecca of Bukit Bintang combining Pavilion KL, Lot 10 and Starhill is only a short train ride away from the hotel via a covered walkway leading to the LRT Station (Ampang Park). Renowned for its signature DoubleTree chocolate chip cookie welcome upon check-in, the hotel offers 540 contemporary rooms and 5 dining outlets, 14 meeting rooms and 1 Grand Ballroom spanning 37,000 sq. ft. of meeting spaces. Touted as the true showcase of Malaysian dining, Makan Kitchen – the hotel’s award-winning signature restaurant – is a hub for culinary actions where chefs dish up recipes from six Malaysian local cuisines; served from three distinctive, live and interactive kitchens.
Overall 8,4 Excellent
Based on 2 026 reviews
All reviews
- All reviews
Okay
4,2
Pros: Location
Excellent
10,0
Pros: Excellent hotel overall. Fantastic staff in the executive lounge, world class.
Okay
5,8
Pros: Breakfast was very good
Excellent
8,3
Pros: Breakfast: large choice of food, all of good to excellent quality.
Excellent
9,2
Pros: Beautiful place, the services are excellent, Quick and efficient. You have the mall, the food court and good restaurants just under the hotel. The bar (happy hour) with life music and cheap beers and snacks ( wonderful) It's a 15min walk to the Petronas towers area. I loved this place. Everything think works perfectly. I will be back..
Excellent
10,0
Pros: Clean Location Kindness of the staff
Excellent
8,3
Pros: Rooms are clean, helpful people, i request 2 more hours for check out and they agree.
Excellent
8,8
Pros: 1. strategic location : approximately 10mins walk to Ampang LRT (a stop away from KLCC) 2. Inside Intermark Mall ( have supermarket, fastfood, pharmacy, hair salon, manicure & pedicure)
Okay
4,6
Pros: Location is great, plenty of dining and shopping options inside the same building as its in the same building as a shopping mall. The mall had better restaurants than the hotel actually. Hotel had good food though.
Excellent
9,6
Pros: Nice and comfortable
Excellent
9,7
Pros: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.
Excellent
10,0
Pros: The room space and its fittings + executive lounge services.
Excellent
8,0
Pros: The check-in and check-out process is fast. The kids love the welcome cookies. The frontdesk staffs are very friendly and warm.
Details
Reviews
Overall 8,4 Excellent
Based on 2 026 reviews
Cleanliness
8,6
Comfort
8,6
Location
8,6
Services
8,3
Staff
8,5
Value for money
8,0
4,2 Okay
Pros: Location
Cons: Towel provide by very dirty
10,0 Excellent
Pros: Excellent hotel overall. Fantastic staff in the executive lounge, world class.
Cons: Breakfast at Makan was chaotic and poorly managed. Food is good but the restaurant is completely overwhelmed for hours with poor staffing levels. Needs serious urgent attention.
5,8 Okay
Pros: Breakfast was very good
Cons: Locations
8,3 Excellent
Pros: Breakfast: large choice of food, all of good to excellent quality.
Cons: A. No free WiFi, which is outrageous for a hotel in this price class. B. [Part of the] lifts were under renovation, causing long waiting times
9,2 Excellent
Pros: Beautiful place, the services are excellent, Quick and efficient. You have the mall, the food court and good restaurants just under the hotel. The bar (happy hour) with life music and cheap beers and snacks ( wonderful) It's a 15min walk to the Petronas towers area. I loved this place. Everything think works perfectly. I will be back..
Cons: None
10,0 Excellent
Pros: Clean Location Kindness of the staff
Cons:
8,3 Excellent
Pros: Rooms are clean, helpful people, i request 2 more hours for check out and they agree.
Cons: Live hotel with shopping center in the same bulding.
8,8 Excellent
Pros: 1. strategic location : approximately 10mins walk to Ampang LRT (a stop away from KLCC) 2. Inside Intermark Mall ( have supermarket, fastfood, pharmacy, hair salon, manicure & pedicure)
Cons:
4,6 Okay
Pros: Location is great, plenty of dining and shopping options inside the same building as its in the same building as a shopping mall. The mall had better restaurants than the hotel actually. Hotel had good food though.
Cons: Our sheets pillows everything smelled bad!! Despite asking the staff to get it changed, we got another set of similarly smelly sheets. The room is tiny and i felt really claustrophic. Also didn’t have a room with a view so it was very unappealing overall.
9,6 Excellent
Pros: Nice and comfortable
Cons:
9,7 Excellent
Pros: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.
Cons: The room I had felt cold in its decoration and overlooked a train line which was noisy but infrequent. The shower took forever to heat up and I used it at max temperature and it wasn't that hot. But it was comfortable & clean, so ideal for just a night.
10,0 Excellent
Pros: The room space and its fittings + executive lounge services.
Cons: The latest check out was 1.00 pm which was difficult for an 11.30 pm flight.
8,0 Excellent
Pros: The check-in and check-out process is fast. The kids love the welcome cookies. The frontdesk staffs are very friendly and warm.
Cons: The hotel should intorduce valet parking service.
DoubleTree by Hilton Kuala Lumpur is located at The Intermark, an integrated corporate office tower and retail destination. Found at the Golden Triangle intersection of Jalan Ampang and Jalan Tun Razak while crossing into the renowned Embassy Row, the hotel presents an integrated hub for business, vacations and convenient shopping experiences – all strategically positioned within a 15 minute walk leading to the world famous Petronas Twin Towers and Suria KLCC shopping mall. The shopping mecca of Bukit Bintang combining Pavilion KL, Lot 10 and Starhill is only a short train ride away from the hotel via a covered walkway leading to the LRT Station (Ampang Park). Renowned for its signature DoubleTree chocolate chip cookie welcome upon check-in, the hotel offers 540 contemporary rooms and 5 dining outlets, 14 meeting rooms and 1 Grand Ballroom spanning 37,000 sq. ft. of meeting spaces. Touted as the true showcase of Malaysian dining, Makan Kitchen – the hotel’s award-winning signature restaurant – is a hub for culinary actions where chefs dish up recipes from six Malaysian local cuisines; served from three distinctive, live and interactive kitchens.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 12 391 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Location is good
Excellent
8,3
Pros: The family suite is good for family of 4...big spacious living hall...Buffet breakfast fair and good. The housekeeper very friendly.
Excellent
10,0
Pros: I love everything, and near bukit bintang.. i already miss that hotel..
Excellent
10,0
Pros: Really so satisfying.. The room service very clean and tidy.. Really superb
Excellent
9,6
Pros: Location...easy to go around!
Good
7,1
Pros: Location wise very good as it’s close to shopping centres and food market.
Excellent
9,2
Pros: Only thing that could be better was the pillows
Good
6,7
Excellent
8,3
Pros: Closed to attractive area at built bintang area
Excellent
10,0
Pros: perfect location; gret staff
Details
Reviews
Overall 8,3 Excellent
Based on 12 391 reviews
Wellness
9,3
Location
9,3
Beach
8,8
Service
8,7
Breakfast
8,5
Food
8,3
WiFi
7,9
Room
6,5
Comfort
5,7
Wellness
9,1
Location
9,0
Service
8,4
Food
8,1
Breakfast
8,1
Room
6,4
Location
9,4
Service
9,2
Wellness
9,1
Breakfast
8,7
Food
8,4
WiFi
6,4
Room
6,3
Comfort
5,4
Wellness
9,2
Location
9,2
Breakfast
8,5
Service
8,2
WiFi
6,4
Room
5,5
Comfort
4,3
Service
9,5
Location
9,2
Breakfast
8,5
Room
7,6
Comfort
5,5
5,0 Okay
Pros: Location is good
Cons: We were overcharged by booking.com and hotel. The price we confirmed the booking and price we got varied by 30 percent after all taxes included. We booked with cancellation fees, so had no way out.
8,3 Excellent
Pros: The family suite is good for family of 4...big spacious living hall...Buffet breakfast fair and good. The housekeeper very friendly.
Cons: Carpet abit old
10,0 Excellent
Pros: I love everything, and near bukit bintang.. i already miss that hotel..
Cons: Oh! My husband get food poisoning after eating the hotel Food.. but its ok
10,0 Excellent
Pros: Really so satisfying.. The room service very clean and tidy.. Really superb
Cons:
9,6 Excellent
Pros: Location...easy to go around!
Cons: Nothing! All are good there
7,1 Good
Pros: Location wise very good as it’s close to shopping centres and food market.
Cons: Not very clean bathroom and the toilet facilities in the lobby stunk.
9,2 Excellent
Pros: Only thing that could be better was the pillows
Cons:
6,7 Good
Pros:
Cons: Room was very old and very basic. No bath robe. No bin in the toilet. Fridge was broken.
8,3 Excellent
Pros: Closed to attractive area at built bintang area
Cons: Not enough parking I had to use valet service which cost me rm28...while I should get a free ample parking
10,0 Excellent
Pros: perfect location; gret staff
Cons:
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 8,3 Excellent
Based on 9 146 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Pros: Clean and tidy
Excellent
10,0
Good
7,9
Pros: Good stay
Excellent
9,6
Pros: Clean
Excellent
9,0
Pros: Breakfast - Great. Location - Convenient.
Excellent
8,3
Pros: The location is perfect. I upgraded room with the twin towers view, but I can still see W hotel blocking it..
Good
6,7
Pros: Replacement room is clean
Mediocre
3,8
Pros: Staff unsupported Bathroom congested
Good
7,5
Details
Reviews
Overall 8,3 Excellent
Based on 9 146 reviews
Location
8,7
Comfort
8,5
Room
8,0
Service
6,9
Breakfast
6,7
Wellness
6,1
Food
4,8
WiFi
2,0
Comfort
8,9
Location
7,9
Room
7,6
Breakfast
7,2
Service
6,3
Wellness
4,8
Food
4,7
WiFi
0,7
Location
8,8
Comfort
8,7
Room
7,8
Service
7,5
Breakfast
7,2
Cleanliness
4,7
Food
4,4
Location
8,9
Comfort
8,0
Room
7,2
Service
6,7
Location
8,9
Comfort
8,6
Value
7,9
Room
7,8
Amenities
7,4
Breakfast
6,6
Service
6,1
Cleanliness
5,1
WiFi
0,8
7,5 Good
Pros: Clean and tidy
Cons:
10,0 Excellent
Pros:
Cons: Everything was perfect!
7,9 Good
Pros: Good stay
Cons: Away from activities
9,6 Excellent
Pros: Clean
Cons: Clean , large room with all facilities,
9,0 Excellent
Pros: Breakfast - Great. Location - Convenient.
Cons:
8,3 Excellent
Pros: The location is perfect. I upgraded room with the twin towers view, but I can still see W hotel blocking it..
Cons: Breakfast was just okay.
6,7 Good
Pros: Replacement room is clean
Cons: Supposed room was smoking room
3,8 Mediocre
Pros: Staff unsupported Bathroom congested
Cons: Staff behaviour
7,5 Good
Pros:
Cons: I asked for seprate beds but i got 2 beds connected to each other, i did not like that. The shower door was leaking water sonit was not good. The break fast was too expensive did jot meet its price. We had to use card to use elevators... Again to open our room's door. For wifi the connection time finished during our stay we had to ask for another user. The balcony (10th floor) was on on the highway, whenever a loud sound bike passes it wakes us up. (Windows dont seal sound)
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Travelodge City Centre, you'll be centrally located in Kuala Lumpur, steps from Central Market and 4 minutes by foot from Petaling Street. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 5 006 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: I like the ambiance of the hotel especially the lobby.. it so cozy and look great. i like the toilet too.. even though it not big but its clean and tidy. the room also neat and tidy. the staff at the parking are very helpful and nice too. The location also near to other tourist attraction and walking distance to a few places.
Excellent
9,2
Pros: The lobby was comfortable and spacious. Antipodeon cafe coffee was very good! 24 hour convenience store. Public transport easily available such as LRT, MRT, bus, taxi. Very close to Chinatown and Central Market. Wi-Fi was fast.
Excellent
10,0
Pros: Everything was great, may not have had all the amenities of other hotels but everything it did it did right.
Excellent
10,0
Pros: Everything. Room was big, clean, silent and comfy. Staff was accommodating and location great!
Excellent
9,2
Pros: The stay was great and we enjoyed travelodge as much as we enjoyed every other hotel from Travelodge. The rooms are comfortable and feel like a four to five star hotel. It has a proper shower and nice beds. A locker and fridge were also in the room. The room service was great and they cleaned the room every day and refilled the towels. All around a very nice hotel, which I can easily recommend!
Excellent
9,6
Pros: Modern, clean, new, very well located, and multicultural atmosphere.
Excellent
10,0
Pros: View from our room at 8-th floor
Excellent
10,0
Pros: Everything, which is why we always stay there when in KL. Opposite Central Market for food, round the corner from Petaling Street. Two minutes to mrt and train. Purple free bus stops outside. Would like cornflakes for breakfast
Excellent
8,8
Pros: Good location for the nostalgic part of KL, comfortable bed
Excellent
10,0
Pros: All is well
Excellent
8,8
Pros: Everything except the pillows.
Details
Reviews
Overall 8,3 Excellent
Based on 5 006 reviews
Location
9,5
WiFi
7,3
Service
7,1
Room
6,5
Breakfast
3,6
Location
9,5
Room
7,2
Cleanliness
6,9
Service
6,8
Breakfast
3,8
Location
9,4
Service
6,2
Room
5,7
Breakfast
4,1
Location
9,5
Service
6,9
Room
6,4
Food
5,7
Breakfast
3,5
Location
9,6
Cleanliness
6,7
Amenities
6,4
Vibe
6,4
Room
5,7
8,3 Excellent
Pros: I like the ambiance of the hotel especially the lobby.. it so cozy and look great. i like the toilet too.. even though it not big but its clean and tidy. the room also neat and tidy. the staff at the parking are very helpful and nice too. The location also near to other tourist attraction and walking distance to a few places.
Cons: The reception staff not very helpful. I booked for the twin room but what I get is Standard Double Room and when i asked the reception, they said all room are same. one more things the price i booked in booking difference from what I have paid. when i ask why is it difference, she dont know how to explain it. when i ask "is it because of the tax?" ans she replied oh maybe because of the taxed.
9,2 Excellent
Pros: The lobby was comfortable and spacious. Antipodeon cafe coffee was very good! 24 hour convenience store. Public transport easily available such as LRT, MRT, bus, taxi. Very close to Chinatown and Central Market. Wi-Fi was fast.
Cons: The toilet WC was cramp as it was close to the wall. A large person may have problems.
10,0 Excellent
Pros: Everything was great, may not have had all the amenities of other hotels but everything it did it did right.
Cons:
10,0 Excellent
Pros: Everything. Room was big, clean, silent and comfy. Staff was accommodating and location great!
Cons: Nothing
9,2 Excellent
Pros: The stay was great and we enjoyed travelodge as much as we enjoyed every other hotel from Travelodge. The rooms are comfortable and feel like a four to five star hotel. It has a proper shower and nice beds. A locker and fridge were also in the room. The room service was great and they cleaned the room every day and refilled the towels. All around a very nice hotel, which I can easily recommend!
Cons: Amenities like a pool or fitness room were missing and furthermore was the breakfast garbage. It is more worth to buy cereals at the 7-Eleven next to the building. The staff at the lobby was also not highly motivated and did some mistakes like programming our key wrong, so we get locked out the second last day. Everything else was perfect
9,6 Excellent
Pros: Modern, clean, new, very well located, and multicultural atmosphere.
Cons: The girl in the lobby desk tried to book me a Taxi, saying it would cost as much as the KL ekpress. Not true, therefore, not nice. I paid half the price, at least, that I was gonna pay using a taxi.
10,0 Excellent
Pros: View from our room at 8-th floor
Cons: I don't find any egg station at restaurant when breakfast
10,0 Excellent
Pros: Everything, which is why we always stay there when in KL. Opposite Central Market for food, round the corner from Petaling Street. Two minutes to mrt and train. Purple free bus stops outside. Would like cornflakes for breakfast
Cons: Nothing.
8,8 Excellent
Pros: Good location for the nostalgic part of KL, comfortable bed
Cons: Nothing in particular
10,0 Excellent
Pros: All is well
Cons: Everything perfect
8,8 Excellent
Pros: Everything except the pillows.
Cons: The pillow is too hard.
With a stay at Travelodge City Centre, you'll be centrally located in Kuala Lumpur, steps from Central Market and 4 minutes by foot from Petaling Street. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
Overall 8,2 Excellent
Based on 14 132 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Great location, monorail outside the door, hotel is inside shopping mall Comfortable beds Fantastic huge buffet breakfast inc westeen, asian, indian & more Club Premier room free alcohol & tapas 530-730pm Very attentive staff
Okay
4,6
Pros: Only location and receiption staff where helpful.
Good
7,5
Pros: Felt relax when in the room
Excellent
10,0
Pros: Need to add in more varieties of food
Excellent
8,0
Pros: Location , staff attitude,breakfast.
Excellent
9,2
Pros: Location is good. Really lovely place to stay. There are so many restaurants and shopping place just in the building.
Good
6,3
Pros: The location
Excellent
9,2
Pros: The girls at at excutive lounge entrance was superb but the service at the executive lounge during bfast can be better.
Mediocre
2,5
Pros: Nothing
Excellent
8,2
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Details
Reviews
Overall 8,2 Excellent
Based on 14 132 reviews
Location
9,4
Pool
9,2
Bar
8,9
Breakfast
7,8
Service
7,1
WiFi
6,5
Room
5,1
Vibe
3,9
Cleanliness
2,9
Location
9,6
Pool
9,4
Bar
9,1
Breakfast
7,8
Service
6,8
WiFi
4,8
Room
4,7
Cleanliness
2,5
Vibe
2,4
Location
9,5
Breakfast
8,2
Service
6,8
Comfort
5,4
Room
4,4
Vibe
3,0
Cleanliness
3,0
Location
9,3
Breakfast
7,8
Service
7,2
Room
4,1
Cleanliness
3,4
Vibe
3,3
Location
9,5
Value
7,1
Service
7,1
Room
4,0
Vibe
2,8
10,0 Excellent
Pros: Great location, monorail outside the door, hotel is inside shopping mall Comfortable beds Fantastic huge buffet breakfast inc westeen, asian, indian & more Club Premier room free alcohol & tapas 530-730pm Very attentive staff
Cons:
4,6 Okay
Pros: Only location and receiption staff where helpful.
Cons: Room service is very bad. In a so called 5 star hotel with high price but if you want more than 2 300ml water you have to pay for it. The beds and amenities are for 3 star hotel not at all 5 star hotel. I stayed only one night instead of nine due to bad service and bad attitude of the service center staff (when calling zero)
7,5 Good
Pros: Felt relax when in the room
Cons: There was not much channel show in the tv
10,0 Excellent
Pros: Need to add in more varieties of food
Cons: Bathtub water wet all the floor.
8,0 Excellent
Pros: Location , staff attitude,breakfast.
Cons: Hidden charges like texases and service charges.
9,2 Excellent
Pros: Location is good. Really lovely place to stay. There are so many restaurants and shopping place just in the building.
Cons: the front dest equipment looks outdated and inefficient. checking-in processing took much longer than we expected.
6,3 Good
Pros: The location
Cons: Old furniture,the toilet is not good it needs a spray hose and it’s really old styled bathroom,the breakfast area is not good or organized , the hotel needs upgrading
9,2 Excellent
Pros: The girls at at excutive lounge entrance was superb but the service at the executive lounge during bfast can be better.
Cons:
2,5 Mediocre
Pros: Nothing
Cons:
8,2 Excellent
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Cons: Room could have been much cleaner
Rooms are getting old and tired
Communication barrier, took 4 attempts to get someone to replace a curtain that was too small for a bedroom window
High volume of guests who had zero manners at breakfast, just pushed their way forward for everything including pushing my children
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
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