Good to know
|Distance to city centre||2,6 km|
|Nearest airport||Kuala Lumpur Intl|
|Distance to airport||46,2 km|
|"Very friendly and helpful staffs!"||(in 361 reviews)|
|"Excellent staff, buffet is delicious."||(in 179 reviews)|
|"Simply best hotel in KL."||(in 203 reviews)|
Time of year
Show reviews that mention
|accessible to malls||in 17 reviews|
|bit dated||in 73 reviews|
|buffet breakfast||in 298 reviews|
|excellent service||in 244 reviews|
|friendly staff||in 473 reviews|
|great hotel||in 297 reviews|
|great location||in 217 reviews|
|horizon club||in 141 reviews|
|lemon garden||in 14 reviews|
|nice lobby||in 53 reviews|
|shangri la||in 12 reviews|
|steam room||in 11 reviews|
|swimming pool||in 110 reviews|
|twin towers||in 40 reviews|
|walk to petronas||in 5 reviews|
Location, relaxed atmosphere, friendly.
Pool area is good, but adjacent area is a little sparse? Not a big deal.
I love this hotel as I have stayed here several times over the years. I have also stayed at many other hotels in Kuala Lumpur. This hotel has a Grand lobby and excellent food, lobby bar, etc.. However, Shangri La needs to refresh! Rooms as well as common areas need new carpet, paint and detail. I did not find my room this time to be really clean. I found long, black hairs in my bath and dirt (dust grime) on the top of the bathroom telephone. This is symptomatic of a need to "shake Up" Housekeeping. They are getting very "lax". I saw Room service trays sitting in the hallways with old food from the night before (up to 24 hrs). I did not find the room "dirty"or disgusting at any level. However, it's the details and small stuff that makes a 5 STAR hotel! I never write this much on a review and would not unless I loved this hotel.
Facilities and staff were excellent
Location and Staff
Breakfast was bellow average, Room cleaning was not up to standards and when i requested high floor they did not meet my request due to my room category is not in the high floor very silly reason.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
based on 23 512 reviews
Things to know
- Great reception
- Pleasant entrance area
- Professional service
- Friendly service
Policies vary by room type and provider.
FAQs when booking at Shangri-La Hotel Kuala Lumpur
Where is Shangri-La Hotel Kuala Lumpur located?
Shangri-La Hotel Kuala Lumpur is located at 11 Jalan Sultan Ismail in Bukit Bintang, 2,6 km from the centre of Kuala Lumpur. Kuala Lumpur Tower is the closest landmark to Shangri-La Hotel Kuala Lumpur.
When is check-in time and check-out time at Shangri-La Hotel Kuala Lumpur?
Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hotel Kuala Lumpur.
Does Shangri-La Hotel Kuala Lumpur offer free Wi-Fi?
Yes, Shangri-La Hotel Kuala Lumpur offers free Wi-Fi.
Does Shangri-La Hotel Kuala Lumpur offer free parking?
Yes, Shangri-La Hotel Kuala Lumpur offers free parking.
Does Shangri-La Hotel Kuala Lumpur offer free airport shuttle service?
No, Shangri-La Hotel Kuala Lumpur does not offer free airport shuttle service.
How far is Shangri-La Hotel Kuala Lumpur from the airport?
Shangri-La Hotel Kuala Lumpur is 17,1 km from Kuala Lumpur Abdul Aziz Shah. Shangri-La Hotel Kuala Lumpur is 46,2 km from Kuala Lumpur Intl.
Can you bring pets to Shangri-La Hotel Kuala Lumpur?
No, pets are not allowed at Shangri-La Hotel Kuala Lumpur.
Does Shangri-La Hotel Kuala Lumpur have a pool?
Yes, Shangri-La Hotel Kuala Lumpur has a pool on-site.
Reviews about Shangri-La Hotel Kuala Lumpur
Most popular landmarks
- Kuala Lumpur Tower 333 m
- Petronas Towers 0,7 km
- Aquaria KLCC 0,8 km
- Jalan Alor 1 km
- Berjaya Times Square 1,4 km
- Sultan Abdul Samad Building 1,5 km
|Kuala Lumpur Abdul Aziz Shah||17,1 km|
|Kuala Lumpur Intl||46,2 km|
|Kuala Lumpur Sentral||3,2 km|