Shangri-La Hotel Kuala Lumpur

11 Jalan Sultan Ismail, Kuala Lumpur 50250, Malaysia
+60 320 322 388

Cheapest
rate per night

8,9

Excellent
based on 23 512 reviews
Shangri-La Hotel Kuala Lumpur - Kuala Lumpur, Malaysia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
Prestigia R1 156
Expedia R1 832
Hotels.com R1 866
Prestigia
Expedia
Hotels.com

Good to know

Distance to city centre 2,6 km
Location rating 9,0
Nearest airport Kuala Lumpur Intl
Distance to airport 46,2 km

Rooms

Check-in
Check-out

Executive rooms

R2 091+

Photo
Bed type
Provider
Nightly base price
IMAGE
King bed
R2 091 per night
IMAGE
Unknown
R2 132 per night
IMAGE
King bed
R2 242 per night
IMAGE
King bed
R2 262 per night
IMAGE
Unknown
R2 413 per night
IMAGE
King bed
R2 453 per night
IMAGE
Unknown
R2 471 per night
IMAGE
Unknown
R2 472 per night
IMAGE
Unknown
R2 619 per night

Deluxe rooms

R1 156+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R1 156 per night
IMAGE
King bed
R1 832 per night
IMAGE
King bed
R1 866 per night
IMAGE
Unknown
R1 915 per night
IMAGE
King bed
R1 927 per night
IMAGE
King bed
R1 927 per night
IMAGE
Unknown
R1 932 per night
IMAGE
King bed
R1 984 per night
IMAGE
King bed
R1 984 per night
IMAGE
Unknown
R2 002 per night
IMAGE
Unknown
R2 022 per night
IMAGE
Unknown
R2 022 per night
IMAGE
King bed
R2 040 per night
IMAGE
King bed
R2 087 per night
IMAGE
King bed
R2 087 per night
IMAGE
King bed
R2 287 per night
IMAGE
Unknown
R2 312 per night
IMAGE
King bed
R2 379 per night
IMAGE
Unknown
R2 475 per night
IMAGE
King bed
R2 619 per night

Reviews

Pros

Traveller rating

844
153
37
13
1

Time of year

Traveller type

Show reviews that mention

+
accessible to malls in 17 reviews
bit dated in 73 reviews
buffet breakfast in 298 reviews
excellent service in 244 reviews
friendly staff in 473 reviews
great hotel in 297 reviews
great location in 217 reviews
horizon club in 141 reviews
lemon garden in 14 reviews
nice lobby in 53 reviews
shangri la in 12 reviews
steam room in 11 reviews
swimming pool in 110 reviews
twin towers in 40 reviews
walk to petronas in 5 reviews
  • Excellent
    Dec 2019
    9,6

    Location, relaxed atmosphere, friendly.

    Pool area is good, but adjacent area is a little sparse? Not a big deal.

  • Excellent
    Dec 2019
    10,0

    Everything

    Nothing

  • Good
    Dec 2019
    8,0

    I love this hotel as I have stayed here several times over the years. I have also stayed at many other hotels in Kuala Lumpur. This hotel has a Grand lobby and excellent food, lobby bar, etc.. However, Shangri La needs to refresh! Rooms as well as common areas need new carpet, paint and detail. I did not find my room this time to be really clean. I found long, black hairs in my bath and dirt (dust grime) on the top of the bathroom telephone. This is symptomatic of a need to "shake Up" Housekeeping. They are getting very "lax". I saw Room service trays sitting in the hallways with old food from the night before (up to 24 hrs). I did not find the room "dirty"or disgusting at any level. However, it's the details and small stuff that makes a 5 STAR hotel! I never write this much on a review and would not unless I loved this hotel.

  • Excellent
    Dec 2019
    10,0

    Facilities and staff were excellent

    Nil

  • Okay
    Dec 2019
    5,0

    Location and Staff

    Breakfast was bellow average, Room cleaning was not up to standards and when i requested high floor they did not meet my request due to my room category is not in the high floor very silly reason.

No reviews found. Try removing a filter, changing your search, or clear all to view reviews.

About

Overview

A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,9 Excellent

based on 23 512 reviews

9,3

Service

9,0

Location

7,8

Vibe

7,3

Room

Things to know

  • Great reception
  • Pleasant entrance area
  • Professional service
  • Friendly service

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled access
Car hire
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Safe
Sauna
Airport shuttle
Free parking
Designated smoking area
Storage available
Terrace/Patio
Lift
Massage
Business centre
Laundry facilities
Child pool
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Free Internet
Pets not allowed
Steam room
Wedding services

FAQs when booking at Shangri-La Hotel Kuala Lumpur

Where is Shangri-La Hotel Kuala Lumpur located?

Shangri-La Hotel Kuala Lumpur is located at 11 Jalan Sultan Ismail in Bukit Bintang, 2,6 km from the centre of Kuala Lumpur. Kuala Lumpur Tower is the closest landmark to Shangri-La Hotel Kuala Lumpur.

When is check-in time and check-out time at Shangri-La Hotel Kuala Lumpur?

Check-in time is 14:00 and check-out time is 12:00 at Shangri-La Hotel Kuala Lumpur.

Does Shangri-La Hotel Kuala Lumpur offer free Wi-Fi?

Yes, Shangri-La Hotel Kuala Lumpur offers free Wi-Fi.

Does Shangri-La Hotel Kuala Lumpur offer free parking?

Yes, Shangri-La Hotel Kuala Lumpur offers free parking.

Does Shangri-La Hotel Kuala Lumpur offer free airport shuttle service?

No, Shangri-La Hotel Kuala Lumpur does not offer free airport shuttle service.

How far is Shangri-La Hotel Kuala Lumpur from the airport?

Shangri-La Hotel Kuala Lumpur is 17,1 km from Kuala Lumpur Abdul Aziz Shah. Shangri-La Hotel Kuala Lumpur is 46,2 km from Kuala Lumpur Intl.

Can you bring pets to Shangri-La Hotel Kuala Lumpur?

No, pets are not allowed at Shangri-La Hotel Kuala Lumpur.

Does Shangri-La Hotel Kuala Lumpur have a pool?

Yes, Shangri-La Hotel Kuala Lumpur has a pool on-site.

Photos

Shangri-La Hotel Kuala Lumpur - Kuala Lumpur - Building All photos (53)
Shangri-La Hotel Kuala Lumpur - Kuala Lumpur - Banquet hall Banquets (1)
Shangri-La Hotel Kuala Lumpur - Kuala Lumpur - Bar Bar (1)
Shangri-La Hotel Kuala Lumpur - Kuala Lumpur - Bathroom Bathroom (6)
Shangri-La Hotel Kuala Lumpur - Kuala Lumpur - Bedroom Bedroom (18)

Location

Most popular landmarks

  • Kuala Lumpur Tower 333 m
  • Petronas Towers 0,7 km
  • Aquaria KLCC 0,8 km
  • Jalan Alor 1 km
  • Berjaya Times Square 1,4 km
  • Sultan Abdul Samad Building 1,5 km

Getting around

Kuala Lumpur Abdul Aziz Shah 17,1 km
Kuala Lumpur Intl 46,2 km
Kuala Lumpur Sentral 3,2 km

Nearby hotels

Closest

8,4 Excellent (15 188 reviews)
0,11 km
8,5 Excellent (4 791 reviews)
0,17 km

Cheapest

8,5 Excellent (4 791 reviews)
0,17 km
8,4 Excellent (15 188 reviews)
0,11 km

Most recommended

8,5 Excellent (4 791 reviews)
0,17 km
8,4 Excellent (15 188 reviews)
0,11 km