Kuala Lumpur hotels near Dayabumi Complex
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With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 9,2 Excellent
Based on 9 371 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Excellent
10,0
Pros: Clean, beautiful setting, beautiful views. Well appointed
Excellent
10,0
Pros: Stuff, breakfast, room, loction
Good
7,0
Pros: The staff/ customer service was exceptional.
Excellent
10,0
Pros: The hotel facilities restaurants the pool the luxuriousness
Excellent
9,0
Pros: All the staffs here are not only friendly, but reliable to have commitment with. Mingling with the local culture, the hotel accelerates my (or could be many clients' )motivation to stay at the hotel more.
Good
7,4
Pros: Location and cleanliness of the hotel.
Excellent
10,0
Pros: Everything was great. I loved our stay at the hotel
Excellent
9,2
Pros: Location is the best!! And the pool area view as well!the staff was very attentive at the pool.
Good
7,7
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Details
Reviews
Overall 9,2 Excellent
Based on 9 371 reviews
Beach
10,0
Location
9,6
Wellness
9,4
Pool
9,1
Service
8,9
Bar
8,7
Breakfast
8,6
Room
8,4
Vibe
8,3
Food
8,3
Cleanliness
8,1
Amenities
8,0
WiFi
7,6
Comfort
7,4
Value
6,5
Location
9,7
Wellness
9,6
Pool
9,1
Service
8,8
Bar
8,8
Cleanliness
8,6
Food
8,2
Amenities
8,1
Room
7,9
Breakfast
7,8
Value
6,0
Location
9,7
Pool
9,4
Wellness
9,3
Service
9,2
Breakfast
9,0
Bar
8,9
Room
8,8
Cleanliness
8,2
Amenities
7,7
Food
7,7
Value
6,8
Location
9,7
Service
8,9
Breakfast
8,2
Room
8,1
Food
8,0
Cleanliness
7,8
Value
6,4
Location
9,5
Wellness
9,3
Pool
9,0
Service
8,9
Breakfast
8,5
Amenities
8,1
Room
8,0
Cleanliness
7,9
Food
7,5
Value
6,0
10,0 Excellent
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Cons:
10,0 Excellent
Pros: Clean, beautiful setting, beautiful views. Well appointed
Cons: No possibility of ordering just coffee in the morning in your room without a whole breakfast
10,0 Excellent
Pros: Stuff, breakfast, room, loction
Cons:
7,0 Good
Pros: The staff/ customer service was exceptional.
Cons: Decor/ furnishings are a little dated. Needs a modern refresh
10,0 Excellent
Pros: The hotel facilities restaurants the pool the luxuriousness
Cons: drinks a bit high priced
9,0 Excellent
Pros: All the staffs here are not only friendly, but reliable to have commitment with. Mingling with the local culture, the hotel accelerates my (or could be many clients' )motivation to stay at the hotel more.
Cons: Nothing Availability
7,4 Good
Pros: Location and cleanliness of the hotel.
Cons: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
10,0 Excellent
Pros: Everything was great. I loved our stay at the hotel
Cons:
9,2 Excellent
Pros: Location is the best!! And the pool area view as well!the staff was very attentive at the pool.
Cons: The breakfast buffet looked like big but really not too much choice for five star hotel
7,7 Good
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Cons:
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Ideally located opposite KL Sentral Station, Le Méridien Kuala Lumpur, Malaysia, offers contemporary luxury in a vibrant travel destination. Retreat to modern hotel rooms and suites with Smart TVs, USB power points and scenic garden or city views, as well as complimentary amenities such as bottled water and wireless internet. Upgrade your accommodation to a Club Room to indulge in the many Le Méridien Club Room benefits at the refurbished Club Lounge. For relaxation, guests can recharge at our hotel's fully-equipped gym, outdoor pool and peaceful spa. Guests can select from a choice of restaurants offering a variety of international cuisines from award-winning chefs, or sit back and relax after a busy day in Kuala Lumpur with a signature cocktail at the bar. Host a business meeting or special event in Malaysia at one of our versatile, light-filled venues and take advantage of our delicious catering and expert planning services to ensure an occasion to remember.
Overall 9,1 Excellent
Based on 5 113 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,3
Pros: Very good location. east to access and very close from train station.
Excellent
8,5
Pros: The shower was great and the live music in the lobby bar was a real plus. Breakfast buffet very good.
Excellent
10,0
Pros: The service
Good
6,8
Pros: Near train station
Excellent
9,6
Pros: breakfast and location
Excellent
10,0
Pros: Location next the the NU Central shopping centre and KL Sentral
Excellent
9,1
Pros: Freebies and location were excellent. Room was great.
Service is superb.
Excellent
10,0
Pros: The staff of this hotel is very friendly. Also, the bed is very good.
Excellent
10,0
Pros: The place was immaculate and the amenities were great. I spent only 2 days and 1 night. It was way too short. I wish I had taken pictures. The room was well stocked with adequate toiletries, towels, body products and more. One very good thing was that it was CENTRAL...just perfect, right at the train station basically. I have nothing bad to say about this hotel. It was great!
Excellent
9,6
Pros: Clean and well kept room. Spacious and great bed. Very attentive staff and accomodate my request swiftly. The hotel are connected to kl sentral main station, it makes it easier for you to travel around Kuala Lumpur. Plenty of restaurants and cafes around the property. And I wouldn’t hesitate to recommend this hotel to others. You won’t regret.
Excellent
10,0
Pros: Beside a functional room in tasteful modern design and well trained staff, small things make the difference towards excellence: real coffee and a french press in the room, not the usual coffee substitute; the distinguishing between functional lighting and creating an atmosphere; a good choice of cosmetic products. A very satisfying stay.
Details
Reviews
Overall 9,1 Excellent
Based on 5 113 reviews
Vibe
9,5
Location
9,5
Pool
9,2
Breakfast
9,2
Amenities
9,2
Service
9,2
WiFi
8,9
Wellness
8,8
Room
8,6
Food
8,6
Cleanliness
8,4
Bar
8,0
Comfort
7,8
Value
6,8
Location
9,6
Service
9,5
Vibe
9,4
Amenities
9,2
Pool
8,9
Breakfast
8,8
Cleanliness
8,1
Room
8,1
Food
8,1
Value
5,9
Vibe
9,5
Pool
9,4
Location
9,4
Breakfast
9,3
Amenities
9,1
Service
9,1
Food
8,8
Cleanliness
8,2
Room
8,2
Value
6,5
Location
9,5
Service
9,4
Breakfast
9,3
Vibe
9,3
Pool
9,3
Amenities
9,1
Room
8,4
Food
8,4
Cleanliness
8,3
Location
9,3
Service
9,1
Breakfast
8,8
Room
8,5
Food
8,5
Cleanliness
8,4
Value
6,4
5,3 Okay
Pros: Very good location. east to access and very close from train station.
Cons: Relatively old.
8,5 Excellent
Pros: The shower was great and the live music in the lobby bar was a real plus. Breakfast buffet very good.
Cons: No negatives
10,0 Excellent
Pros: The service
Cons:
6,8 Good
Pros: Near train station
Cons: A bit dated
9,6 Excellent
Pros: breakfast and location
Cons: having to pay for basic internet
10,0 Excellent
Pros: Location next the the NU Central shopping centre and KL Sentral
Cons: May not be a good idea if you intend to explore KL by foot at night as access maybe difficult after 10pm. No problem with a cab or grab car.
9,1 Excellent
Pros: Freebies and location were excellent. Room was great.
Service is superb.
Cons: Lighting inside bathroom very poor.
Toilet and sink were poorly fitted.
Very few reasons to hang clothes.
10,0 Excellent
Pros: The staff of this hotel is very friendly. Also, the bed is very good.
Cons:
10,0 Excellent
Pros: The place was immaculate and the amenities were great. I spent only 2 days and 1 night. It was way too short. I wish I had taken pictures. The room was well stocked with adequate toiletries, towels, body products and more. One very good thing was that it was CENTRAL...just perfect, right at the train station basically. I have nothing bad to say about this hotel. It was great!
Cons: Nothing
9,6 Excellent
Pros: Clean and well kept room. Spacious and great bed. Very attentive staff and accomodate my request swiftly. The hotel are connected to kl sentral main station, it makes it easier for you to travel around Kuala Lumpur. Plenty of restaurants and cafes around the property. And I wouldn’t hesitate to recommend this hotel to others. You won’t regret.
Cons:
10,0 Excellent
Pros: Beside a functional room in tasteful modern design and well trained staff, small things make the difference towards excellence: real coffee and a french press in the room, not the usual coffee substitute; the distinguishing between functional lighting and creating an atmosphere; a good choice of cosmetic products. A very satisfying stay.
Cons:
Ideally located opposite KL Sentral Station, Le Méridien Kuala Lumpur, Malaysia, offers contemporary luxury in a vibrant travel destination. Retreat to modern hotel rooms and suites with Smart TVs, USB power points and scenic garden or city views, as well as complimentary amenities such as bottled water and wireless internet. Upgrade your accommodation to a Club Room to indulge in the many Le Méridien Club Room benefits at the refurbished Club Lounge. For relaxation, guests can recharge at our hotel's fully-equipped gym, outdoor pool and peaceful spa. Guests can select from a choice of restaurants offering a variety of international cuisines from award-winning chefs, or sit back and relax after a busy day in Kuala Lumpur with a signature cocktail at the bar. Host a business meeting or special event in Malaysia at one of our versatile, light-filled venues and take advantage of our delicious catering and expert planning services to ensure an occasion to remember.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 9,0 Excellent
Based on 23 714 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Service
Okay
5,8
Pros: I have always stayed in This hotel when visiting KL but this year was not too happy with the room cleanliness.
Excellent
10,0
Pros: Cheap
Excellent
10,0
Pros: I enjoyed staying at your hotel! Everything was wonderful! I would like to express special thanks to your employee Veronika, she is a very attentive, polite, and helpful worker. Thank you very much for a pleasant stay!
Details
Reviews
Overall 9,0 Excellent
Based on 23 714 reviews
Service
9,3
Wellness
9,2
Location
9,0
Breakfast
8,7
Bar
8,4
Food
8,2
Amenities
7,8
WiFi
7,7
Vibe
7,6
Room
7,1
Beach
3,0
Service
9,8
Location
9,4
Wellness
8,9
Breakfast
8,3
Food
8,1
Bar
7,7
Room
7,3
Wellness
9,1
Service
9,1
Location
9,0
Breakfast
8,5
Bar
8,4
Food
8,0
Room
6,7
Service
9,0
Wellness
8,5
Food
8,4
Location
8,4
Breakfast
8,3
Bar
7,8
Vibe
6,9
Room
6,9
Location
9,4
Service
8,9
Breakfast
8,8
Food
8,3
Amenities
8,0
Room
7,2
Value
7,1
10,0 Excellent
Pros: Service
Cons: Pool was small
5,8 Okay
Pros: I have always stayed in This hotel when visiting KL but this year was not too happy with the room cleanliness.
Cons: Room cleanliness and smell
10,0 Excellent
Pros: Cheap
Cons: Little old
10,0 Excellent
Pros: I enjoyed staying at your hotel! Everything was wonderful! I would like to express special thanks to your employee Veronika, she is a very attentive, polite, and helpful worker. Thank you very much for a pleasant stay!
Cons:
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
The Majestic Hotel Kuala Lumpur opened its doors in December 2012 and includes the meticulously restored iconic Hotel Majestic building. Built in 1932, the original hotel became one of the great landmarks of Kuala Lumpur in its time. Located minutes away from KL Sentral, the Hotel features 300 luxurious rooms and suites. The Majestic Wing houses the Suites with Butler Service, The Colonial Café, The Bar and The Tea Lounge while a new 15-storey Tower Wing houses the Deluxe Rooms and Suites, Contango Restaurant, 13 meeting rooms, a pillar less ballroom seating 1,200 people, a gymnasium and a swimming pool. Other facilities include The Majestic Spa and The Smoke House.
Overall 9,0 Excellent
Based on 8 933 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,7
Pros: We stayed in the old wing. The room was great, the service superb and the amenities above average. I would recommend this hotel to anyone.
Excellent
10,0
Pros: Breakfast
Excellent
8,0
Pros: Every thing was good
Excellent
9,0
Pros: concierge service, cigar bar
Excellent
9,7
Pros: Excellent service.
Excellent
10,0
Pros: The hotel and kind of attention guest get from well experienced hotel staff.
Excellent
10,0
Pros: Breakfast was ok, the room was excellent
Excellent
8,0
Pros: The service, room and breakfast was excellent. My toddler especially loved the room and it was very clean. The breakfast spread was great too!
Okay
5,0
Details
Reviews
Overall 9,0 Excellent
Based on 8 933 reviews
Vibe
9,1
Room
8,6
Service
8,5
Comfort
8,4
Breakfast
8,2
Amenities
8,1
Value
8,0
Cleanliness
7,7
Food
7,7
Location
7,3
WiFi
5,6
Vibe
8,9
Breakfast
8,7
Comfort
8,6
Room
8,6
Value
8,5
Cleanliness
8,1
Food
8,1
Service
7,5
Location
7,1
Vibe
8,9
Service
8,7
Breakfast
8,6
Room
8,3
Value
7,9
Amenities
7,8
Location
6,9
Food
6,8
WiFi
3,7
Service
8,9
Vibe
8,8
Value
8,2
Amenities
8,1
Room
8,1
Breakfast
8,0
Location
7,7
Cleanliness
7,5
Vibe
8,9
Breakfast
8,4
Service
8,4
Amenities
8,3
Room
8,0
Value
7,9
Food
7,9
Location
7,4
9,7 Excellent
Pros: We stayed in the old wing. The room was great, the service superb and the amenities above average. I would recommend this hotel to anyone.
Cons:
10,0 Excellent
Pros: Breakfast
Cons: Nothing I did not like
8,0 Excellent
Pros: Every thing was good
Cons: Nothing
9,0 Excellent
Pros: concierge service, cigar bar
Cons: responsiveness of staff, swimmingpool
9,7 Excellent
Pros: Excellent service.
Cons:
10,0 Excellent
Pros: The hotel and kind of attention guest get from well experienced hotel staff.
Cons: Housekeeping needs attention
10,0 Excellent
Pros: Breakfast was ok, the room was excellent
Cons: The concierge in dealing with customers who is checking in as it was slow
8,0 Excellent
Pros: The service, room and breakfast was excellent. My toddler especially loved the room and it was very clean. The breakfast spread was great too!
Cons: The parking charges for hotel guests could have been on one-time charge instead of daily since complimentary is not possible.
5,0 Okay
Pros:
Cons: Customer service should be improved - we did not have all facilities in our room and had to request this from reception. However upon the request this was not delivered to our room throughout the stay. Also room was not cleaned, we had to request this at 6:30pm in the evening.
The Majestic Hotel Kuala Lumpur opened its doors in December 2012 and includes the meticulously restored iconic Hotel Majestic building. Built in 1932, the original hotel became one of the great landmarks of Kuala Lumpur in its time. Located minutes away from KL Sentral, the Hotel features 300 luxurious rooms and suites. The Majestic Wing houses the Suites with Butler Service, The Colonial Café, The Bar and The Tea Lounge while a new 15-storey Tower Wing houses the Deluxe Rooms and Suites, Contango Restaurant, 13 meeting rooms, a pillar less ballroom seating 1,200 people, a gymnasium and a swimming pool. Other facilities include The Majestic Spa and The Smoke House.
Place yourself in the centre of it all, just steps from nightlife, clubs, bars and attractions. Aloft Kuala Lumpur Sentral is an urban-inspired, boutique hotel in Kuala Lumpur’s lively city centre. Relax and recharge in chic, tech-smart accommodations with loft-inspired floorplans, plush signature platform beds and exhilarating views of the city. Stay amid Kuala Lumpur’s main transportation hub within steps of Nu Sentral Shopping Centre, connected via a link bridge to our hotel. Explore stimulating attractions including Aquaria KLCC, the National Museum, Lake Gardens and Bintang Walk, the city's trendiest shopping and entertainment district. Celebrate and socialize in dynamic event space designed for productive corporate gatherings and flawless social affairs. Punctuate a full day of business or sightseeing with cocktails and live entertainment at our vibrant W xyz Bar. A fresh, energetic destination in a coveted location, our hotel is an urban gem amid the best of Kuala Lumpur Sentral.
Overall 8,9 Excellent
Based on 9 622 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,5
Pros: Huge comfortable beds, nice vibe, Central location (right at KL sentral station)
Excellent
9,0
Pros: Easy access to shopping complex and many others esp public transport. Super easy..
Excellent
9,0
Pros: Room was spacious and the wifi connections was superb.
Excellent
10,0
Pros: The breakfast was very nice and the location was perfect :) Great room and great service!!
Excellent
9,0
Pros: Generous supply of drinking water and amenities
Excellent
10,0
Pros: The rooms are spacious and clean. Plenty of places to plug in electrical equipment (cell phones, tablets, computers). The location is fantastic! Right next to Little India and all of its food options, and next to both the train station (trains, subway & monorails) and a mall with a nice movie theater. Don't skip out on breakfast at the hotel, it is fantastic. Happy hour by the pool on the roof provides a nice view of the skyline as the sun goes down.
Excellent
10,0
Pros: The hotel and service we received at the hotel was great. The location of the hotel was right next to the train station and a mall too. Overall I was very happy with both, the hotel and the friendliness of the staff.
Excellent
9,0
Pros: The interior design
Excellent
10,0
Pros: The bed was large and the mattress was nice and firm. The shower and bathroom were very spacious. The room had plenty of space with 2 desks and a sofa as well as the huge bed. The hotel is in a very good position next to Sentral station with transport to anywhere in KL. We had a great stay there and would definitely recommend it.
Excellent
9,7
Pros: spacious rooms with nice beds. unique bathroom.
Excellent
10,0
Pros: Excellent hotel in a great location! The rooms are nice and clean, as he is the hotel. The rooftop pool and bar are exceptional. The breakfast buffet is to die for. The location, right across the street from the train station where all the subways gather, makes it easy to get around. On the other side of the hotel is Indiantown, where the food is fantastic.
Details
Reviews
Overall 8,9 Excellent
Based on 9 622 reviews
Location
9,7
WiFi
9,4
Vibe
9,0
Breakfast
8,8
Bar
8,7
Pool
8,7
Cleanliness
8,6
Comfort
8,6
Room
8,5
Food
8,4
Service
8,1
Amenities
7,9
Location
9,5
Breakfast
8,9
WiFi
8,9
Comfort
8,6
Food
8,6
Vibe
8,4
Room
8,2
Cleanliness
8,1
Service
7,9
Value
7,6
Location
9,8
Breakfast
9,0
Room
8,8
Pool
8,7
Cleanliness
8,7
Vibe
8,6
Food
8,6
Comfort
8,5
Service
8,5
Value
8,2
Amenities
7,8
Location
9,8
Breakfast
8,9
Cleanliness
8,6
Comfort
8,5
Food
8,4
Vibe
8,3
Room
8,2
Service
7,8
Location
9,5
Breakfast
8,8
Cleanliness
8,7
Vibe
8,4
Food
8,3
Room
7,6
Value
7,5
Service
7,5
8,5 Excellent
Pros: Huge comfortable beds, nice vibe, Central location (right at KL sentral station)
Cons:
9,0 Excellent
Pros: Easy access to shopping complex and many others esp public transport. Super easy..
Cons: None
9,0 Excellent
Pros: Room was spacious and the wifi connections was superb.
Cons: The breakfast/lunch was pricey. Should have given some discount to hotel occupants.
10,0 Excellent
Pros: The breakfast was very nice and the location was perfect :) Great room and great service!!
Cons: Nothing
9,0 Excellent
Pros: Generous supply of drinking water and amenities
Cons: Dinner in hotel which was late 30mins and need multiple reminders
10,0 Excellent
Pros: The rooms are spacious and clean. Plenty of places to plug in electrical equipment (cell phones, tablets, computers). The location is fantastic! Right next to Little India and all of its food options, and next to both the train station (trains, subway & monorails) and a mall with a nice movie theater. Don't skip out on breakfast at the hotel, it is fantastic. Happy hour by the pool on the roof provides a nice view of the skyline as the sun goes down.
Cons:
10,0 Excellent
Pros: The hotel and service we received at the hotel was great. The location of the hotel was right next to the train station and a mall too. Overall I was very happy with both, the hotel and the friendliness of the staff.
Cons: Nothing- this hotel was one of the best i have visited- definitely recommend this to anyone looking for somewhere to stay in Singapore.
9,0 Excellent
Pros: The interior design
Cons:
10,0 Excellent
Pros: The bed was large and the mattress was nice and firm. The shower and bathroom were very spacious. The room had plenty of space with 2 desks and a sofa as well as the huge bed. The hotel is in a very good position next to Sentral station with transport to anywhere in KL. We had a great stay there and would definitely recommend it.
Cons:
9,7 Excellent
Pros: spacious rooms with nice beds. unique bathroom.
Cons: maybe 1 more bean bag? 1 isnt enough for a couple to chill together.
10,0 Excellent
Pros: Excellent hotel in a great location! The rooms are nice and clean, as he is the hotel. The rooftop pool and bar are exceptional. The breakfast buffet is to die for. The location, right across the street from the train station where all the subways gather, makes it easy to get around. On the other side of the hotel is Indiantown, where the food is fantastic.
Cons: No negative at all.
Place yourself in the centre of it all, just steps from nightlife, clubs, bars and attractions. Aloft Kuala Lumpur Sentral is an urban-inspired, boutique hotel in Kuala Lumpur’s lively city centre. Relax and recharge in chic, tech-smart accommodations with loft-inspired floorplans, plush signature platform beds and exhilarating views of the city. Stay amid Kuala Lumpur’s main transportation hub within steps of Nu Sentral Shopping Centre, connected via a link bridge to our hotel. Explore stimulating attractions including Aquaria KLCC, the National Museum, Lake Gardens and Bintang Walk, the city's trendiest shopping and entertainment district. Celebrate and socialize in dynamic event space designed for productive corporate gatherings and flawless social affairs. Punctuate a full day of business or sightseeing with cocktails and live entertainment at our vibrant W xyz Bar. A fresh, energetic destination in a coveted location, our hotel is an urban gem amid the best of Kuala Lumpur Sentral.
Enjoy a stay at Hilton Kuala Lumpur, only 28 minutes by high-speed, direct train from Kuala Lumpur International Airport. Boasting modern and innovative design, the 35-story building showcases stylish rooms and suites, all equipped with large flat-screen TVs, rain showers and floor-to-ceiling windows; gastronomical excellence; an elegant spa, and magnificent event space in the heart of the vibrant KL Sentral area. Choose an executive room or suite for exclusive Executive Lounge access. - Next to Kuala Lumpur Sentral Station, Nu Sentral shopping mall and minutes from Petronas Twin Towers - 28 minutes from Kuala Lumpur International Airport (KUL) by high-speed direct train (KLIA Ekspres) - 10 innovative concept dining outlets and award winning Chinese and Japanese restaurants - 14 meeting spaces including spectacular Grand Ballroom and leveL7even multi-event venue - Spacious and chic rooms and suites with panoramic city and beautiful KL Lake Gardens view - Beautiful 120-meter freeform outdoor pool with panoramic skyline views
Overall 8,9 Excellent
Based on 9 454 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Exceeded my expectations. Great staff, friendly attitudes. First time upgraded to executive level and it was eye opening. Drinks and light food served 2-3 times a day with a view from the 33rd floor executive lounge, all free for executive level. Really enjoyed the hotel and would return. Pretty big gym, real yoga mats, sauna I didn't get to try but will next time. Great bed and shower.
Excellent
10,0
Pros: Everything in the Hilton quality
Excellent
8,5
Pros: Excellent hotel, great staff.
Excellent
10,0
Pros: Breakfast was great!
Excellent
9,2
Pros: The pool area and the room’s view
Excellent
10,0
Excellent
9,0
Pros: breakfast is excellent. location is very good
Excellent
10,0
Pros: Location and the staff are very courteous
Details
Reviews
Overall 8,9 Excellent
Based on 9 454 reviews
Location
9,4
Wellness
9,0
Pool
9,0
Breakfast
8,7
Service
8,4
Room
8,2
Bar
8,1
Vibe
8,1
Cleanliness
8,0
Food
7,9
Comfort
7,7
Amenities
7,5
WiFi
6,9
Value
6,0
Location
9,5
Pool
9,4
Breakfast
8,5
Wellness
8,2
Food
8,2
Cleanliness
8,0
Service
7,8
Room
7,1
Value
5,9
WiFi
5,3
Location
9,5
Wellness
9,3
Room
8,8
Pool
8,7
Breakfast
8,6
Cleanliness
8,2
Service
8,2
Amenities
7,8
Value
6,1
WiFi
5,3
Location
9,4
Pool
9,2
Wellness
9,2
Breakfast
8,7
Room
8,2
Service
7,9
Cleanliness
7,5
Value
5,2
WiFi
4,7
Location
9,1
Breakfast
8,8
Food
8,1
Cleanliness
7,9
Service
7,9
Room
7,7
Value
6,1
WiFi
5,1
10,0 Excellent
Pros: Exceeded my expectations. Great staff, friendly attitudes. First time upgraded to executive level and it was eye opening. Drinks and light food served 2-3 times a day with a view from the 33rd floor executive lounge, all free for executive level. Really enjoyed the hotel and would return. Pretty big gym, real yoga mats, sauna I didn't get to try but will next time. Great bed and shower.
Cons: Lights were genuinely hard to figure out with their eccentric switch placement. Room was a bit dated but still very good.
10,0 Excellent
Pros: Everything in the Hilton quality
Cons: Hand towels were missing in the exec room I stayed. There was nowelcome chocolate either. I found these things when I stayed in another exec room two days later.
8,5 Excellent
Pros: Excellent hotel, great staff.
Cons: Access keys randomly don't work on occasion.....
10,0 Excellent
Pros: Breakfast was great!
Cons:
9,2 Excellent
Pros: The pool area and the room’s view
Cons: The location and the fact that parking is charged.
10,0 Excellent
Pros:
Cons: Swimming pool, gym and breakfast
9,0 Excellent
Pros: breakfast is excellent. location is very good
Cons: no one seems to care despite i mention this is our 30th anniversary to the front desk. a simple present to the room will be nice
10,0 Excellent
Pros: Location and the staff are very courteous
Cons:
Enjoy a stay at Hilton Kuala Lumpur, only 28 minutes by high-speed, direct train from Kuala Lumpur International Airport. Boasting modern and innovative design, the 35-story building showcases stylish rooms and suites, all equipped with large flat-screen TVs, rain showers and floor-to-ceiling windows; gastronomical excellence; an elegant spa, and magnificent event space in the heart of the vibrant KL Sentral area. Choose an executive room or suite for exclusive Executive Lounge access. - Next to Kuala Lumpur Sentral Station, Nu Sentral shopping mall and minutes from Petronas Twin Towers - 28 minutes from Kuala Lumpur International Airport (KUL) by high-speed direct train (KLIA Ekspres) - 10 innovative concept dining outlets and award winning Chinese and Japanese restaurants - 14 meeting spaces including spectacular Grand Ballroom and leveL7even multi-event venue - Spacious and chic rooms and suites with panoramic city and beautiful KL Lake Gardens view - Beautiful 120-meter freeform outdoor pool with panoramic skyline views
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
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Overall 8,9 Excellent
Based on 6 832 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Good
7,0
Pros: I like the location of the hotel ,
Okay
5,8
Pros: Nothing
Excellent
10,0
Pros: Big thanks to the best duty manager in all J W Marriott ** Roshana Thanks for every things you did it for us You make my honeymoon better
Excellent
9,7
Pros: Nice location
Friendly staff
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Details
Reviews
Overall 8,9 Excellent
Based on 6 832 reviews
Location
9,5
Cleanliness
8,1
Room
8,0
Service
8,0
WiFi
6,5
Breakfast
6,2
Location
9,3
Service
7,8
Cleanliness
7,5
Room
7,2
Breakfast
5,5
Location
9,1
Service
7,8
Cleanliness
7,7
Room
7,7
Value
6,8
Breakfast
6,0
Location
9,4
Cleanliness
8,2
Service
7,5
Food
7,4
Room
7,2
Value
7,0
Breakfast
6,3
Location
9,6
Service
8,2
Cleanliness
7,8
Room
7,1
Value
7,1
Food
6,6
Breakfast
5,7
5,0 Okay
Pros:
Cons: I booked a deluxe room, an extra large double bed, end up they out of that room type and gave me the twin bed. I was very unhappy with this decision they’ve made. No action was taken, is either a “take it or leave it” solution given by the staff.
7,0 Good
Pros: I like the location of the hotel ,
Cons: i need to pay for the parking
5,8 Okay
Pros: Nothing
Cons: They kept us waiting for 3 hour for checkin after 3.00pm
10,0 Excellent
Pros: Big thanks to the best duty manager in all J W Marriott ** Roshana Thanks for every things you did it for us You make my honeymoon better
Cons:
9,7 Excellent
Pros: Nice location
Friendly staff
Cons:
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,7 Excellent
Based on 7 481 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,3
Pros: The rooms are spacious and modern
Okay
5,4
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Excellent
8,0
Pros: clean, good location
Excellent
8,0
Pros: Spaces n clean, staff n the affinity pool
Excellent
9,0
Pros: Great location with comfortable modern rooms. Swimming pool is awesome.
Good
6,0
Pros: The infinity pool is no longer amazing due to a huge building being build right next door. There was building noise at the pool and the view towards the Petronas Towers is now blocked. That's a big downer.
Excellent
9,2
Pros: The apartment was great, very spacious and clean but the view wasn't so great - they built a building in front of the hotel (we were at 37floor), also breakfast was very good, nice pool with the view
Excellent
10,0
Pros: Love the simple minimalist modern interior of the apartment. Very clean. Very quiet despite the busy central location.
Okay
5,0
Pros: The view from the infinity pool is completely ruined. All those poster pictures you see above? Yeah, that was a long time ago. Now there is a new skyscraper being built right in front of this one, which means that not only is the view to the Petronas towers completely obstructed, there is still active construction going on - meaning that your infinity pool experience will include the sounds of metal clanging right next to you, and workers staring at you while you try to have a relaxing bath. While it might seem odd to criticize the hotel for its infinity pool, it remains a fact that the pool was the only real reason to stay here. Are the rooms okay? Sure. Is the bed huge? Sure. However, there are plenty of much cheaper, much better hotels in this area, so with the pool destroyed, I really cannot think of a reason to pick this one. It’s a real shame, I’m sure it was fantastic once, but unfortunately no more.
Good
6,2
Pros: The room was big
Details
Reviews
Overall 8,7 Excellent
Based on 7 481 reviews
Vibe
9,1
Room
8,6
Location
8,6
Comfort
8,2
Pool
8,1
Service
7,1
Breakfast
6,8
Amenities
6,1
WiFi
5,5
Vibe
9,1
Room
8,4
Location
8,1
Pool
8,0
Service
7,0
Amenities
6,1
Breakfast
5,9
WiFi
4,1
Vibe
8,9
Room
8,6
Location
8,3
Comfort
8,2
Pool
7,5
Service
7,3
Breakfast
6,8
Amenities
5,8
WiFi
3,9
Vibe
8,8
Location
8,8
Room
8,3
Value
8,2
Comfort
8,1
Pool
7,9
Service
7,7
Breakfast
6,9
Location
8,5
Pool
8,3
Room
8,0
Value
7,4
Service
7,2
Food
6,6
Amenities
6,0
8,3 Excellent
Pros: The rooms are spacious and modern
Cons: The view at the Petronas towers is blocked due to construction. Still very overcrowded, not a place to relax
5,4 Okay
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Cons: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged.
The room condition was unclean so I felt it was not cleaned properly.
8,0 Excellent
Pros: clean, good location
Cons: lift was so lonnnnnnnng to arrive !!! VERY BAD lift
8,0 Excellent
Pros: Spaces n clean, staff n the affinity pool
Cons: Lift is too slow
9,0 Excellent
Pros: Great location with comfortable modern rooms. Swimming pool is awesome.
Cons: Unfortunately you can not see clearly Petronas towers from the swimming pool like before because cranes are building a new neighboring hotel that partly covers the view..
6,0 Good
Pros: The infinity pool is no longer amazing due to a huge building being build right next door. There was building noise at the pool and the view towards the Petronas Towers is now blocked. That's a big downer.
Cons:
9,2 Excellent
Pros: The apartment was great, very spacious and clean but the view wasn't so great - they built a building in front of the hotel (we were at 37floor), also breakfast was very good, nice pool with the view
Cons: A lot of dirt in the pool and also crazy young Asian girls with their phones - hard to swim. We visited also restaurant deep blue and food wasn't good and overpriced, also some waitress were unprofessional. It took so long of waiting for the elevator.. Like 10 minutes, everytime!
10,0 Excellent
Pros: Love the simple minimalist modern interior of the apartment. Very clean. Very quiet despite the busy central location.
Cons: None!
5,0 Okay
Pros: The view from the infinity pool is completely ruined. All those poster pictures you see above? Yeah, that was a long time ago. Now there is a new skyscraper being built right in front of this one, which means that not only is the view to the Petronas towers completely obstructed, there is still active construction going on - meaning that your infinity pool experience will include the sounds of metal clanging right next to you, and workers staring at you while you try to have a relaxing bath. While it might seem odd to criticize the hotel for its infinity pool, it remains a fact that the pool was the only real reason to stay here. Are the rooms okay? Sure. Is the bed huge? Sure. However, there are plenty of much cheaper, much better hotels in this area, so with the pool destroyed, I really cannot think of a reason to pick this one. It’s a real shame, I’m sure it was fantastic once, but unfortunately no more.
Cons: I think I went into detail into the basic problem, which is the now destroyed infinity pool. A few additional problems: -the check in time is at 3, and the staff is completely inflexible over this. You will not be allowed entry before 3 pm sharp. -the room smells funny. And there is a machine perched right in the middle of the room that produces ozone? Which works 24/7 and you can’t turn it off, but is really noisy. I don’t understand what it’s supposed to do :/ -no music, no bar in the infinity pool. Ok I get it there is no more mesmerizing view but some alcohol could help making u forget it! It seems that they are really trying to make it worse! Plus the personnel controlling the entrance to the pool is unfriendly and totally unnecessary.
6,2 Good
Pros: The room was big
Cons: No restaurant, I asked for ice, the did not have any .
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
Overall 8,5 Excellent
Based on 15 136 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,0
Pros: Location was perfect due to its proximity to Pavilion mall and center city. The staff and the room were exceptional, so as the foods
Excellent
10,0
Pros: Awesome bar staff Great hospitality all the way from parking to check in and exit
Excellent
9,0
Pros: The location,cleanliness, big room space, good facilities and helpful staff. We had problem during our booking's transaction, but Ms Sally, your Reservatiom officer ,was very helpful and efficient in assisting us & all were settled in a short period. We were traveling on our way home from a long journey, performing Umrah and had a good rest in your hotel's apartment, which was all we really needed. Before we left, we gave Ms Sally a thank you basket as a token of appreciation .
Excellent
10,0
Pros: The staff were amazing. Very helpful. Ahmad and fazrul always there to help
Good
6,2
Pros: Overall nice clean hotel with big room and adequate facilities
Good
7,7
Pros: The lobby and rooms were lovely. The F&B was great also.
Good
7,1
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Excellent
8,0
Pros: spacious comfortable luxurious clean corner room. elegant lobby and hallway-to-the-room design. fast housekeeping service. helpful and friendly staff
Details
Reviews
Overall 8,5 Excellent
Based on 15 136 reviews
Location
9,5
Service
7,9
Room
7,2
Breakfast
7,1
WiFi
5,4
Location
9,6
Service
8,0
Room
7,0
Breakfast
6,7
WiFi
3,8
Location
9,3
Service
7,9
Breakfast
6,8
Room
6,8
Food
6,4
Comfort
5,9
WiFi
4,6
Location
9,7
Service
8,3
Bar
7,7
Room
7,5
Value
7,0
Breakfast
6,9
WiFi
2,9
Location
9,8
Service
8,4
Room
7,6
Breakfast
6,9
WiFi
3,2
9,0 Excellent
Pros: Location was perfect due to its proximity to Pavilion mall and center city. The staff and the room were exceptional, so as the foods
Cons: The cloth room was smaller and the price was higher than the previous room i stayed
10,0 Excellent
Pros: Awesome bar staff Great hospitality all the way from parking to check in and exit
Cons: Nothing
9,0 Excellent
Pros: The location,cleanliness, big room space, good facilities and helpful staff. We had problem during our booking's transaction, but Ms Sally, your Reservatiom officer ,was very helpful and efficient in assisting us & all were settled in a short period. We were traveling on our way home from a long journey, performing Umrah and had a good rest in your hotel's apartment, which was all we really needed. Before we left, we gave Ms Sally a thank you basket as a token of appreciation .
Cons:
10,0 Excellent
Pros: The staff were amazing. Very helpful. Ahmad and fazrul always there to help
Cons:
6,2 Good
Pros: Overall nice clean hotel with big room and adequate facilities
Cons: The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff
7,7 Good
Pros: The lobby and rooms were lovely. The F&B was great also.
Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
7,1 Good
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
8,0 Excellent
Pros: spacious comfortable luxurious clean corner room. elegant lobby and hallway-to-the-room design. fast housekeeping service. helpful and friendly staff
Cons: in room TV position was not in the front of the bed. it was beside the bed.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,5 Excellent
Based on 10 555 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Good
7,1
Pros: s
Excellent
10,0
Pros: Lounge access was amazing, the breakfast was superb. The toilet was beautiful and the bath tub was huge!
Excellent
9,0
Pros: The staff are very helpful especially ashraf and mumu. They shared place to visit surrounding KL city center.
Good
6,8
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Good
7,1
Pros: The staff is very nice and will try to fulfill all your wishes. Special compliments to the reception, the bell boys, the breakfast staff. Beds are super comfortable. Breakfast is great.
Excellent
9,2
Pros: Love it
Good
7,4
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 10 555 reviews
Location
9,4
Breakfast
7,9
Service
7,8
Comfort
7,4
WiFi
7,2
Room
7,1
Location
9,5
Breakfast
8,6
Wellness
8,6
Service
8,0
Bar
8,0
Comfort
7,9
Room
7,5
Location
9,2
Breakfast
8,0
Service
6,9
Room
6,6
Location
9,5
Breakfast
8,0
Value
7,4
Service
7,0
Room
6,5
WiFi
5,7
Location
9,3
Service
8,1
Breakfast
7,2
Comfort
6,9
Room
6,4
7,1 Good
Pros: s
Cons: s
10,0 Excellent
Pros: Lounge access was amazing, the breakfast was superb. The toilet was beautiful and the bath tub was huge!
Cons: Could use a more modern TV, and more generous mini bar.
9,0 Excellent
Pros: The staff are very helpful especially ashraf and mumu. They shared place to visit surrounding KL city center.
Cons: Long time to get turn for lift!
6,8 Good
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Cons: Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
7,1 Good
Pros: The staff is very nice and will try to fulfill all your wishes. Special compliments to the reception, the bell boys, the breakfast staff. Beds are super comfortable. Breakfast is great.
Cons: Room with connecting door is a good option for family and friends.... a terrible idea for strangers.... hou can hear everything.... really everything you don’t want go hear. After 2 terrible nights I had a friend next door, that worked, the last weekend the staff was kind enough to block the room next door. The cleanness of the room is the single biggest disappointment. No consistency, surface cleaning. If that is fixed it is a great place to which I would always come back.
9,2 Excellent
Pros: Love it
Cons: Customer service can be improved
7,4 Good
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Cons: The taxi from the hotel is a bit expensive. Also, the room is outdated and the shower head sucks for a 4 stars hotel.
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
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Overall 8,5 Excellent
Based on 8 775 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Excellent
8,0
Pros: Breakfast was AMAZING, I wanted to eat everything. Staff were always smiling.
Excellent
9,0
Pros: The staff were all very helpful The pool area was lovely Amazing breakfast
Excellent
10,0
Pros: Service was exceptional!
Excellent
10,0
Pros: Friendlines and efectiveness of the staff was exelent. For example. We arrived early and they arranged the rooms for us very quickly. I needed addapter for electricityx and they provided one without problems. Staff in the restourant was also friendly and efficient. They did a lot for my good experience.
Good
6,0
Pros: The food was good, staff was very friendly.
Excellent
10,0
Pros: Very clean facilities, spacious rooms & walkable distance to patronas towers. Huge variety buffet on breakfast-you can actually say the serve brunch for breakfast. Great customer care. I will definitely be back
Good
6,5
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Details
Reviews
Overall 8,5 Excellent
Based on 8 775 reviews
WiFi
9,4
Location
9,3
Pool
9,1
Beach
9,0
Breakfast
8,2
Service
8,0
Wellness
7,9
Room
6,9
Value
6,6
Pool
9,3
Location
9,2
Breakfast
8,3
Service
8,3
Wellness
7,4
Room
7,3
Location
9,4
Pool
8,6
Breakfast
8,5
Room
7,7
Service
7,7
Value
6,5
Location
9,2
Pool
9,1
Breakfast
7,9
Service
7,7
Value
6,8
Room
6,4
Amenities
5,8
Vibe
4,3
Pool
9,2
Location
9,2
Breakfast
8,0
Service
7,7
Wellness
7,4
Comfort
7,1
Room
7,1
Value
6,5
Vibe
4,6
Cleanliness
4,5
10,0 Excellent
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Cons: The flush on our toilet could have been stronger.
8,0 Excellent
Pros: Breakfast was AMAZING, I wanted to eat everything. Staff were always smiling.
Cons: When we checked in there was a queue and one check in staff had to wait long after a long flight. Also i booked a king bed and was told they only had singles and i could change the next day.
9,0 Excellent
Pros: The staff were all very helpful The pool area was lovely Amazing breakfast
Cons:
10,0 Excellent
Pros: Service was exceptional!
Cons: No.
10,0 Excellent
Pros: Friendlines and efectiveness of the staff was exelent. For example. We arrived early and they arranged the rooms for us very quickly. I needed addapter for electricityx and they provided one without problems. Staff in the restourant was also friendly and efficient. They did a lot for my good experience.
Cons: Some of the guests on my floor were laud. It was disturbing since i had a long travel and tried to sleep. Hotel should have some rules about behaviour on coridors regarding laudness of other guests.
6,0 Good
Pros: The food was good, staff was very friendly.
Cons: The room was just not bright and fresh.
10,0 Excellent
Pros: Very clean facilities, spacious rooms & walkable distance to patronas towers. Huge variety buffet on breakfast-you can actually say the serve brunch for breakfast. Great customer care. I will definitely be back
Cons: Nothing
6,5 Good
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Cons: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 13 070 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: The comfortable club room was welcome. Breakfast menu was fantastic. Pleasant staff
Okay
5,0
Pros: Property is good staff is not friendly
Good
6,8
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Excellent
8,0
Pros: Hotel New Look
Excellent
9,0
Pros: The room was a good size and well appointed, and the Orchid Club was a nice extra privilege - I had breakfast and afternoon tea there both days and everything was delicious. My spa treatment was also very good.
Excellent
8,3
Pros: I really liked the location of this hotel. It was very central to all the places we wanted to see on our stay. It has easy access to all types of transport. Hotel had a very friendly atmosphere. Staff were very accommodating.
Excellent
9,6
Pros: Our 2nd time stay in this hotel. Very convenient and near to shopping mall n eateries. Room is spacious n clean. Staff is friendly
Details
Reviews
Overall 8,3 Excellent
Based on 13 070 reviews
Location
9,3
Beach
9,2
Wellness
9,1
Bar
8,5
Service
8,5
Breakfast
8,1
Food
7,9
WiFi
7,4
Room
6,5
Comfort
6,1
Wellness
9,2
Location
9,2
Service
8,3
Breakfast
6,9
Value
6,7
Room
6,3
Location
9,3
Wellness
9,1
Bar
8,9
Service
8,8
Food
8,5
Breakfast
8,1
Room
6,4
Comfort
6,1
WiFi
6,0
Location
9,1
Wellness
8,6
Service
8,5
Breakfast
8,0
Room
5,5
WiFi
5,2
Comfort
4,6
Wellness
9,3
Service
9,0
Location
8,8
Breakfast
8,4
Room
7,3
Comfort
6,1
WiFi
5,7
10,0 Excellent
Pros: The comfortable club room was welcome. Breakfast menu was fantastic. Pleasant staff
Cons: Furniture needs upgrading... A larger digital TV screen would enhance the entertainment experience
5,0 Okay
Pros: Property is good staff is not friendly
Cons: Location
6,8 Good
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Cons: The rooms are small compared to other 5 star hotels in the city. They really feel like 3 or 4 star hotel rooms
8,0 Excellent
Pros: Hotel New Look
Cons: Car Parking and parking charge rate
9,0 Excellent
Pros: The room was a good size and well appointed, and the Orchid Club was a nice extra privilege - I had breakfast and afternoon tea there both days and everything was delicious. My spa treatment was also very good.
Cons: There was a lot of light that came in the room overnight due to the extensive light pollution in the area. Parts of the hotel public areas are looking a little shabby and run-down.
8,3 Excellent
Pros: I really liked the location of this hotel. It was very central to all the places we wanted to see on our stay. It has easy access to all types of transport. Hotel had a very friendly atmosphere. Staff were very accommodating.
Cons:
9,6 Excellent
Pros: Our 2nd time stay in this hotel. Very convenient and near to shopping mall n eateries. Room is spacious n clean. Staff is friendly
Cons:
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 10-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 8 380 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Pros: The hotel is beautiful and clean but the bad breakfast has me not wanting to return.
Excellent
10,0
Pros: Very comfortable, Very clean and just amazing! Close proximity to the city centre, and there are a couple money changers and a 24hr mart right next to the suites. I hope the breakfast buffet would get better before my next stay! :) but overall loved it!!
Excellent
10,0
Pros: Le personnel
Good
6,3
Pros: Pool was nice!
Excellent
10,0
Pros: everything is perfect.
Details
Reviews
Overall 8,3 Excellent
Based on 8 380 reviews
Location
8,7
Comfort
8,3
Value
7,9
Room
7,9
Service
7,0
Breakfast
6,0
Wellness
5,8
Food
4,5
WiFi
3,2
Bar
2,8
Comfort
8,8
Location
8,1
Room
7,6
Service
5,8
Breakfast
5,5
Cleanliness
4,2
Food
3,7
WiFi
1,2
Location
8,7
Comfort
7,6
Room
7,2
Breakfast
6,5
Service
6,3
Food
4,3
Cleanliness
3,7
WiFi
1,3
Location
8,5
Service
7,6
Comfort
7,5
Room
6,8
Breakfast
5,9
Food
4,2
Cleanliness
4,0
WiFi
1,3
Location
9,0
Comfort
8,4
Value
8,2
Room
7,4
Amenities
6,6
Service
6,5
Breakfast
6,0
Food
4,1
6,0 Good
Pros: The hotel is beautiful and clean but the bad breakfast has me not wanting to return.
Cons: I did not enjoy the breakfast at all. There was always a shortage of food. The selection was very poor. It was not replenished sufficiently. The staff at the breakfast were extremely ignorant when asked to refill the food. I waited 15 minutes for hard boiled eggs that were cold. The lack of bread was constant. I would not recommend this hotel breakfast to anyone looking for a variety and constant fresh refills at breakfast.
10,0 Excellent
Pros: Very comfortable, Very clean and just amazing! Close proximity to the city centre, and there are a couple money changers and a 24hr mart right next to the suites. I hope the breakfast buffet would get better before my next stay! :) but overall loved it!!
Cons: The breakfast buffet was disappointing. Not satisfied.
10,0 Excellent
Pros: Le personnel
Cons: The breakfast was the same every day and no diversity Sonna and jacuzzi very poor
6,3 Good
Pros: Pool was nice!
Cons: Everything was like very used, old. This is a great place, but there is a very big need to do makeover!
10,0 Excellent
Pros: everything is perfect.
Cons: the aircon can't be change. even increase to 30 still feel cold.
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 10-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 8 012 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Staff and location
Good
7,9
Pros: The location is perfect and close to monorail station, clean, lots of space, free WiFi, air conditioned and really comfortable bed.
Excellent
8,0
Pros: location
Good
6,0
Pros: Location
Good
7,0
Pros: Short walk to the center of KL
Excellent
10,0
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Poor
1,0
Good
6,3
Excellent
9,0
Pros: The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!
Excellent
9,0
Pros: excellent breakfast,great location close to bars,restaurants etc
Excellent
9,0
Pros: staff,facility,location & lobby activity is great
Excellent
9,0
Pros: good
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Details
Reviews
Overall 8,3 Excellent
Based on 8 012 reviews
Beach
10,0
Location
9,6
Breakfast
9,1
WiFi
8,6
Service
8,4
Food
8,3
Amenities
6,6
Room
5,8
Vibe
4,9
Cleanliness
4,2
Location
9,6
Breakfast
9,0
Service
8,8
Food
8,6
Room
4,7
Vibe
4,2
Cleanliness
3,1
Location
9,6
Breakfast
8,9
Food
8,1
Service
7,8
Room
5,3
Vibe
4,4
Cleanliness
4,2
Location
9,8
Breakfast
9,1
Service
7,9
Room
4,9
Vibe
4,1
Cleanliness
4,0
Location
9,5
Breakfast
9,1
Service
8,5
Food
8,1
Room
5,1
Cleanliness
4,2
Vibe
3,6
10,0 Excellent
Pros: Staff and location
Cons: Nothig
7,9 Good
Pros: The location is perfect and close to monorail station, clean, lots of space, free WiFi, air conditioned and really comfortable bed.
Cons: Old carpet that needs replacing and fridge wasn’t working so unable to keep drinks cool.
8,0 Excellent
Pros: location
Cons: While rooms were priced reasonably, everything else in the hotel -- food, laundry, etc. -- was VERY expensive
6,0 Good
Pros: Location
Cons: The room is dated, TV program almost non-existent for what supposed to be 5-star hotel.
7,0 Good
Pros: Short walk to the center of KL
Cons: Bathrooms are in desperate need of renovation.
10,0 Excellent
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Cons: no
1,0 Poor
Pros:
Cons: The room (Beds and Toilets not clean) Public toilet is better
6,3 Good
Pros:
Cons: There was mold in the bathroom and throughout the room there was chipped paint at certain locations. Great location. Just feel the hotel needs a renovation.
9,0 Excellent
Pros: The staff were great! In fact, I requested for breakfast room service to be served as a surprise for my mom as it was her 70th birthday. They made it extra special and thereby made her stay and my view of the hotel outstanding!
Cons: Like others have reviewed, the rooms are showing their age. The hotel may soon be ready for a refurbishment putting it back to being a solid choice for a five star property. The pool also needs some updating. It's a nice design but needs updating.
9,0 Excellent
Pros: excellent breakfast,great location close to bars,restaurants etc
Cons:
9,0 Excellent
Pros: staff,facility,location & lobby activity is great
Cons: breakfast no Arabic food
9,0 Excellent
Pros: good
Cons: no
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 7 671 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: The hotel located right in the heart of Bukit Bintang. I stayed there during the weekend and it was raining the whole time. But staying in this hotel made the whole bukit bintang area experience very easy and convenient; even though it was raining the whole time. It is because the location connected to the major shops and only a short walk everywhere. Though the lobby seems very old and gloomy, but surprisingly the hotel room was quite modern and convenient. The pillow was just amazing. I like how spacious the room is; very unlike new hotels with shoe box room that made you feel claustrophobic. Grand Millennium hotel room size is very decent and lets you feel the luxury of traveling. staff on the check in was efficient and welcoming. Could be better for a 5 star hotel; it was nice but nothing extra. overall, it was a value for money in Bukin Bintang area. Would come and stay here again.
Excellent
8,0
Pros: Location is excellent.
Excellent
10,0
Pros: Good location
Excellent
10,0
Pros: Its location is perfect, next to the Pavilion. Rooms are spacious. I will definitely stay in it again.
Poor
1,0
Excellent
9,0
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Good
7,0
Pros: Location is excellent The room very spacious High Tea was delicious
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Details
Reviews
Overall 8,3 Excellent
Based on 7 671 reviews
Location
9,7
Service
7,0
WiFi
6,8
Value
6,7
Room
6,1
Breakfast
6,1
Location
9,7
Service
6,4
Comfort
6,1
Value
6,0
Breakfast
5,4
Room
5,3
Cleanliness
4,7
Vibe
3,7
Location
9,8
Bar
8,1
Value
6,8
Service
6,7
Breakfast
6,1
Room
4,9
Amenities
4,6
Cleanliness
4,1
Vibe
3,8
Location
9,7
Value
6,9
Service
6,3
Breakfast
6,1
Room
4,9
Amenities
4,8
Cleanliness
4,6
Vibe
4,1
Location
9,8
Service
7,5
Breakfast
6,6
Room
5,3
Vibe
4,1
9,0 Excellent
Pros: The hotel located right in the heart of Bukit Bintang. I stayed there during the weekend and it was raining the whole time. But staying in this hotel made the whole bukit bintang area experience very easy and convenient; even though it was raining the whole time. It is because the location connected to the major shops and only a short walk everywhere. Though the lobby seems very old and gloomy, but surprisingly the hotel room was quite modern and convenient. The pillow was just amazing. I like how spacious the room is; very unlike new hotels with shoe box room that made you feel claustrophobic. Grand Millennium hotel room size is very decent and lets you feel the luxury of traveling. staff on the check in was efficient and welcoming. Could be better for a 5 star hotel; it was nice but nothing extra. overall, it was a value for money in Bukin Bintang area. Would come and stay here again.
Cons: I ordered room service and it was "meh". Nothing special. Would prefer to just exploring food around the area.
8,0 Excellent
Pros: Location is excellent.
Cons: Air conditioner system is old. It is hard to control and I feel quite cold and not fresh. The mat in the room made me sniff.
10,0 Excellent
Pros: Good location
Cons: Nothing to complain about
10,0 Excellent
Pros: Its location is perfect, next to the Pavilion. Rooms are spacious. I will definitely stay in it again.
Cons: Nothing.
1,0 Poor
Pros:
Cons: Not baby friendly at all. Difficult to access from car park to the lobby with baby stroller... Staff wasn't friendly and helpful.. They just ignore me struggling moving my baby stroller and luggage on my own...
9,0 Excellent
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Cons: The internet access in the rooms can be faster and easier to log on. Internet access is increasingly becoming a key consideration by visitors when deciding which hotel to choose.
7,0 Good
Pros: Location is excellent The room very spacious High Tea was delicious
Cons: Staff too busy Not that personalised service
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
Overall 8,2 Excellent
Based on 16 002 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,8
Pros: Staff were friendly. Breakfast was good with a wide choice from around the world. The swimming pool was lovely.
Excellent
8,0
Pros: The square feet of the room
Excellent
10,0
Pros: I can't think of a single thing i didn't like everything was amazing :)
Excellent
8,0
Pros: The breakfast in morning was great lots of varieties
Excellent
9,0
Pros: Location we purchased club lounge upgrade which we enjoyed
Excellent
8,3
Pros: Swimming pool and location Crews are excellent
Good
7,9
Pros: Direct access to the mall Luggage storage Direct access to monorail
Excellent
8,2
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Good
7,5
Pros: Well priced for a huge two bedroom room in KL...
Good
6,5
Pros: Location only
Mediocre
3,8
Pros: The location was good and the room was very spacious.
Details
Reviews
Overall 8,2 Excellent
Based on 16 002 reviews
Location
9,4
Pool
9,4
Beach
9,3
Bar
8,8
Breakfast
7,7
Service
7,5
WiFi
6,4
Room
5,2
Vibe
3,7
Cleanliness
3,2
Location
9,5
Pool
9,2
Bar
8,8
Food
7,9
Breakfast
7,7
Service
6,5
Comfort
6,0
Room
4,7
Amenities
4,6
WiFi
4,2
Vibe
3,0
Cleanliness
2,5
Location
9,6
Pool
9,5
Breakfast
8,2
Food
7,9
Service
7,7
Comfort
5,7
Room
4,3
Vibe
2,9
Cleanliness
2,9
Location
8,9
Breakfast
7,7
Service
7,6
Comfort
5,9
Room
3,4
Vibe
3,3
Cleanliness
2,9
Location
9,2
Service
6,6
Room
4,5
Cleanliness
3,3
Vibe
2,9
8,8 Excellent
Pros: Staff were friendly. Breakfast was good with a wide choice from around the world. The swimming pool was lovely.
Cons: Staff didn't explain things very well and we found ourselves wandering around looking for where the rooms are. We weren't told and there are no signs until you're on the floors with the bedrooms on. Coffee was poor and I'm not generally fussy about kind of thing.
8,0 Excellent
Pros: The square feet of the room
Cons: More malay tv channel
10,0 Excellent
Pros: I can't think of a single thing i didn't like everything was amazing :)
Cons:
8,0 Excellent
Pros: The breakfast in morning was great lots of varieties
Cons: The tv needs more channels
9,0 Excellent
Pros: Location we purchased club lounge upgrade which we enjoyed
Cons:
8,3 Excellent
Pros: Swimming pool and location Crews are excellent
Cons: Rooms are old
7,9 Good
Pros: Direct access to the mall Luggage storage Direct access to monorail
Cons: The room was in a different tower than the lobby. Had to walk every time you come through the lobby or needed the lobby The furniture was old and paint was old. No window could be opened
8,2 Excellent
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Cons: Room could have been much cleaner
Rooms are getting old and tired
Communication barrier, took 4 attempts to get someone to replace a curtain that was too small for a bedroom window
High volume of guests who had zero manners at breakfast, just pushed their way forward for everything including pushing my children
7,5 Good
Pros: Well priced for a huge two bedroom room in KL...
Cons: Getting a bit tired, we had maintenance people in our room numerous times fixing the bed, replacing the mattress and installing a new hot water system. Curtains were a mix up of odd sizes and didn’t cover some of the windows. Staff that attended were prompt however the room needed new carpets and some upkeep.
6,5 Good
Pros: Location only
Cons: Archaic hotel - bed too hard, door left open after cleaning, no kitchen facilities & only 1 coffee sachet - not happy at all, will never stay again
3,8 Mediocre
Pros: The location was good and the room was very spacious.
Cons: The staff were not welcoming or friendly at all, the cleaners literally just make your bed, didn’t even clean coffee mugs. There was an insane amount of noise in the hotel. Could hear every sound from the other rooms and was woken up by them drilling outside our room very early in the morning. Very restless couple of nights. Definitely would not recommend anybody staying here
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
Overall 8,1 Excellent
Based on 6 840 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,5
Pros: The way they answer my husband is one kind just because my husband African ? Tell them we can pay their salary for one year cash !
Excellent
9,2
Pros: Review for overall- the check in is quite smooth..the room is superb and love the city view... the location is very convenient as it located nearby golden triangle KL... the room is so clean... check out is very smooth - I forgot the name of FOA that check us out but he is a malay guy and he do communicate and create conversation with us, a good staff example for the hotel... and of course I will stay here again...one of my fav hotel and will added in my hotel list now...
Excellent
10,0
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Excellent
9,4
Pros: Friendly staff. Great location. Reasonable price.
Excellent
10,0
Pros: nothing
Details
Reviews
Overall 8,1 Excellent
Based on 6 840 reviews
Wellness
8,8
Location
8,3
Service
7,6
Room
7,5
Breakfast
6,3
Amenities
6,0
WiFi
5,8
Service
7,7
Location
7,5
Room
6,9
Cleanliness
6,2
Breakfast
6,0
Amenities
5,6
Vibe
4,0
Service
8,3
Location
7,9
Comfort
7,7
Room
7,1
Breakfast
6,5
Amenities
5,7
Vibe
4,6
Wellness
9,0
Location
8,5
Value
8,4
Comfort
8,0
Service
7,8
Room
7,2
Breakfast
6,0
Vibe
4,5
Location
8,3
Comfort
7,4
Room
7,2
Service
6,7
Amenities
6,0
Vibe
4,4
7,5 Good
Pros: The way they answer my husband is one kind just because my husband African ? Tell them we can pay their salary for one year cash !
Cons: The food is nice , the bed is awesome
9,2 Excellent
Pros: Review for overall- the check in is quite smooth..the room is superb and love the city view... the location is very convenient as it located nearby golden triangle KL... the room is so clean... check out is very smooth - I forgot the name of FOA that check us out but he is a malay guy and he do communicate and create conversation with us, a good staff example for the hotel... and of course I will stay here again...one of my fav hotel and will added in my hotel list now...
Cons: I have no comment with the facilities and the room but during check in the front office assistant make us wait quite sometime meanwhile she was busy answering the phone and when I give them a smile their face is sour.. well I know your work is tiring but there is no harm by smiling to your in house guest... I also been working with customer service line for almost 24 years but I never show a sour face to my guest... Need to brush up on this matter...
10,0 Excellent
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Cons: No complaints here.
9,4 Excellent
Pros: Friendly staff. Great location. Reasonable price.
Cons: Bathroom could of been a little cleaner.
10,0 Excellent
Pros: nothing
Cons: anything
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Kuala Lumpur Convention Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 7,7 Good
Based on 4 734 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,6
Pros: All good
Okay
4,8
Pros: The room size was the only positive thing.
Excellent
10,0
Pros: Location and staff were very helpful
Good
7,7
Pros: Big rooms, comfy, great location. and clean.
Good
7,0
Pros: I like the view and scenery from the room.
Excellent
10,0
Pros: Room size big.
Good
6,2
Pros: Rooms were nice
Mediocre
2,0
Details
Reviews
Overall 7,7 Good
Based on 4 734 reviews
Location
8,9
Comfort
7,8
Value
6,9
Room
6,5
Service
5,9
Breakfast
5,0
WiFi
5,0
Food
4,8
Amenities
4,3
Vibe
4,0
Pool
3,2
Cleanliness
3,0
Location
8,9
Comfort
7,4
Value
6,7
Room
6,3
Service
5,8
Breakfast
5,2
Food
4,9
Amenities
4,3
Vibe
3,3
Cleanliness
3,1
Pool
2,8
Location
9,1
Comfort
8,2
Value
7,4
Room
6,9
Service
5,3
Breakfast
5,1
Amenities
4,2
Food
4,1
Cleanliness
3,5
Vibe
3,2
Pool
2,8
Location
8,6
Comfort
8,0
Value
6,5
Room
6,0
Service
5,9
Amenities
4,8
Cleanliness
3,3
Pool
3,3
Vibe
3,1
Location
8,5
Comfort
8,0
Room
6,2
Value
6,1
Service
5,6
Food
4,9
Amenities
4,8
Vibe
3,3
Cleanliness
3,0
8,6 Excellent
Pros: All good
Cons: Very noisey Chinese in next room moved in last two nights
Screaming and shouting all night ... No sleep ... Thin walls!!
4,8 Okay
Pros: The room size was the only positive thing.
Cons: Everything was dirty, outdated and the staff at reception was extremely rude especially Memi i think the name was if a lady dealing with us. We had to wait an hour to get our room. It wasn't even cleaned properly. I'll rate it as an barely 2 or 3 star hotel.
10,0 Excellent
Pros: Location and staff were very helpful
Cons:
7,7 Good
Pros: Big rooms, comfy, great location. and clean.
Cons: Staff requires training. Not professional at all. Room card don't work. Too many phone calls from reception about nothing. Poor language skills. Restaurant closes early. No snack bar in the room either.
7,0 Good
Pros: I like the view and scenery from the room.
Cons: Long wait for checkins
10,0 Excellent
Pros: Room size big.
Cons:
6,2 Good
Pros: Rooms were nice
Cons: Full kitchen but no pots and pans....
Wifi constantly kicked you off every 5 minutes and made you re-login. Really freaking annoying.
Drinks at the bar were terrible
2,0 Mediocre
Pros:
Cons: they did not have our rooms available and tried to avoid giving us the reservation we booked
With a stay at Pacific Regency Hotel Suites, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Tower and 15 minutes by foot from Kuala Lumpur Convention Centre. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
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