|"Friendly staff and everything 🥰."||(in 99 reviews)|
|"The bed was super awesome."||(in 21 reviews)|
|"Room was clean and modern."||(in 13 reviews)|
|"Parking is charged for hotel guests."||(in 8 reviews)|
|"Swimming pool's water looked stagnant."||(in 11 reviews)|
|"Very underrated hotel ."||(in 49 reviews)|
|location is good||in 433 reviews|
|staff very friendly||in 235 reviews|
|hotel with great||in 149 reviews|
|breakfast was good||in 105 reviews|
|bed is not comfortable||in 91 reviews|
|bukit bintang||in 83 reviews|
|rooms were very old||in 54 reviews|
|close to shopping||in 52 reviews|
|swimming pool||in 51 reviews|
|little bit||in 46 reviews|
|walking distance||in 34 reviews|
|easy access||in 29 reviews|
|front office||in 22 reviews|
|convention center||in 13 reviews|
|needs renovation||in 13 reviews|
|car park||in 11 reviews|
Breakfast had been downgraded. No meat except for sausages
FOR A FREQUENT TRAVELER WORST EXPERIENCE I HAVE EVER HAD WITH A HOTEL
THE HOTEL NIGHT DUTY MANAGER NAMED LAWRENCE WAS EXTREMELY RUDE. AND ASKED US TO STAY IN THE LOBBY TO SLEEP BECAUSE HE COULD NOT PROVIDE EARLY CHECKING. WE WERE FORCED TO STAY OUTSIDE IN A NEW CITY WITH NO ONE WE KNEW TILL 4AM. AND THEN WAS FORCED TO RESERVE ANOTHER HOTEL. I WILL NEVER RECOMMEND THIS HOTEL IN THIS LOCATION EVER. THE HOTEL MANAGER LAWRENCE WAS NOT RECEPTIVE, MEAN AND SEEMED UN BOTHERED AS IF WE WERE A PEST FOR CHECKING IN AT THE TIME. THE STAFF WERE EQUALLY RUDE AND LEFT US STANDING AT THE CURB. WE HAD TO SIT OUTSIDE IN FRONT OF THE BUILDING TILL 4AM. HE EXPECTED US TO SIT IN THE LOBBY UNTIL 2PM TO CHECK IN FOR OUR RESERVATION. THERE WAS LACK OF CUSTOMER SERVICE WHICH SEEMED REFLECTIVE OF THE HOTEL. WE HAD A GREAT EXPERIENCE IN THE SAME HOTEL IN SINGAPORE BUT WILL NEVER RECOMMEND THIS ONE IN KLCC.
Novotel Kuala Lumpur City Centre is located in the Golden Triangle of Kuala Lumpur between PETRONAS Twin Towers and Bukit Bintang, less than 5 mins walk to Kuala Lumpur Convention Centre. Major shopping malls Suria KLCC and Pavilion KL are accessible using the skybridge. Lift modernization works are being carried out now till Sept 2021. There will be still lift running to the floors. Premier Lounge is closed. Renovation works from Mondays - Fridays 9:00AM - 6:00PM, Saturdays 10:00AM - 5:00PM.
based on 1 249 reviews
Policies vary by room type and provider.
Novotel Kuala Lumpur City Centre is located at 2 Jalan Kia Peng in Kuala Lumpur City Centre KLCC, 3,1 km from the centre of Kuala Lumpur. Aquaria KLCC is the closest landmark to Novotel Kuala Lumpur City Centre.
Check-in time is 14:00 and check-out time is 12:00 at Novotel Kuala Lumpur City Centre.
Yes, Novotel Kuala Lumpur City Centre offers free Wi-Fi.
No, Novotel Kuala Lumpur City Centre does not offer free parking.
No, Novotel Kuala Lumpur City Centre does not offer free airport shuttle service.
Novotel Kuala Lumpur City Centre is 17,7 km from Kuala Lumpur Subang. Novotel Kuala Lumpur City Centre is 45,8 km from Kuala Lumpur Intl.
Yes, Novotel Kuala Lumpur City Centre has a pool on-site.