Kuala Lumpur hotels near Low Yat Plaza
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With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 9,2 Excellent
Based on 9 300 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Our second stay during the last months and like the first stay, excellent. A baby bed was made available without us even asking when arriving at the room :)))) That was how positive this visit started out. The staff at the lobby Bar and the restaurant downstairs are excellent. Miss Fazilathul and her staff at the lobby bar were the nicest people that you can have taking care of you, and we would like to mention Janeth who unfortunately for us but good for her, were only there first day of our trip, as she went home on holidays. Mr Valai who meets and greets, was impressive with this amazing personal touch with remembering names and ensuring you always felt great while in the restaurant and bar area. Jennifer who was assigned to our table in the restaurant for a few of our meals did so well in helping us to fix hot milk etc etc for our 1 year old. Again, the GM and the F&B Manager got a winning team on their hand. We be back at Mandarin Oriental as and when our life take us that way. Thank you all!! And a Happy New Year to all.. Jan, Joan and little Aiyana Mulan
Excellent
8,8
Pros: Great location Beautiful park view Spacious rooms
Excellent
10,0
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Excellent
10,0
Pros: Clean and exclusive
Excellent
10,0
Pros: The hotel facilities restaurants the pool the luxuriousness
Good
7,4
Pros: Location and cleanliness of the hotel.
Excellent
10,0
Pros: Having considerable experience staying in luxury hotels, I want to especially highlight Mandarin Oriental KL. Certanly, the main value of the hotel is the service and the team. I especially want to highlight the lounge manager Janneth Fabillar - her professionalism, knowledge in the field of gastronomy and the ability to maintain a conversation. Kuala Lumpur also made the best of impressions and became one of my favorite places that I visited. C’est une expérience merveilleuse. This is my first time in the hotel of Mandarin Oriental’s chain and now I can say with confidence - I'm a fan. See you soon, Mandarin Oriental KL!
Excellent
10,0
Pros: Everything
Excellent
10,0
Pros: Location, service and everything else
Good
7,7
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Excellent
8,0
Pros: excellent breakfast. better than Conrad Hotel Istanbul & Bangkok. housekeeping staff is ok, bt a little more english knowledge is important.
Details
Reviews
Overall 9,2 Excellent
Based on 9 300 reviews
Location
9,6
Wellness
9,5
Pool
9,0
Service
9,0
Bar
8,9
Breakfast
8,6
Room
8,4
Vibe
8,3
Food
8,3
Cleanliness
8,0
Amenities
7,9
WiFi
7,7
Comfort
7,6
Value
6,6
Wellness
9,6
Location
9,6
Pool
9,2
Bar
9,0
Service
8,7
Cleanliness
8,4
Food
8,2
Breakfast
8,1
Amenities
7,8
Room
7,8
Value
6,1
Location
9,7
Pool
9,3
Wellness
9,2
Service
9,2
Bar
9,1
Breakfast
8,9
Room
8,8
Cleanliness
8,2
Amenities
7,8
Food
7,8
Value
6,7
Location
9,7
Service
9,0
Breakfast
8,2
Food
8,1
Room
8,0
Vibe
7,8
Cleanliness
7,7
Value
6,6
Location
9,7
Wellness
9,6
Pool
9,2
Service
8,9
Food
8,2
Breakfast
8,0
Cleanliness
8,0
Amenities
7,9
Room
7,9
Value
6,3
10,0 Excellent
Pros: Our second stay during the last months and like the first stay, excellent. A baby bed was made available without us even asking when arriving at the room :)))) That was how positive this visit started out. The staff at the lobby Bar and the restaurant downstairs are excellent. Miss Fazilathul and her staff at the lobby bar were the nicest people that you can have taking care of you, and we would like to mention Janeth who unfortunately for us but good for her, were only there first day of our trip, as she went home on holidays. Mr Valai who meets and greets, was impressive with this amazing personal touch with remembering names and ensuring you always felt great while in the restaurant and bar area. Jennifer who was assigned to our table in the restaurant for a few of our meals did so well in helping us to fix hot milk etc etc for our 1 year old. Again, the GM and the F&B Manager got a winning team on their hand. We be back at Mandarin Oriental as and when our life take us that way. Thank you all!! And a Happy New Year to all.. Jan, Joan and little Aiyana Mulan
Cons: Cannot come up with anything that would offset the positive things.
8,8 Excellent
Pros: Great location Beautiful park view Spacious rooms
Cons: Shower pressure is very low AC is either too cold or too hot
10,0 Excellent
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Cons:
10,0 Excellent
Pros: Clean and exclusive
Cons:
10,0 Excellent
Pros: The hotel facilities restaurants the pool the luxuriousness
Cons: drinks a bit high priced
7,4 Good
Pros: Location and cleanliness of the hotel.
Cons: Staff failed to bring our luggage up promptly despite 2 calls to bell boy.
10,0 Excellent
Pros: Having considerable experience staying in luxury hotels, I want to especially highlight Mandarin Oriental KL. Certanly, the main value of the hotel is the service and the team. I especially want to highlight the lounge manager Janneth Fabillar - her professionalism, knowledge in the field of gastronomy and the ability to maintain a conversation. Kuala Lumpur also made the best of impressions and became one of my favorite places that I visited. C’est une expérience merveilleuse. This is my first time in the hotel of Mandarin Oriental’s chain and now I can say with confidence - I'm a fan. See you soon, Mandarin Oriental KL!
Cons: Unfortunately, I couldn’t contact the lounge manager Janneth to complete the dialogue and personally express my gratitude. My contacts for feedback: andreyenko@gmail.com, +79183751499 WhatsApp. Daghang salamat!
10,0 Excellent
Pros: Everything
Cons: Nothing
10,0 Excellent
Pros: Location, service and everything else
Cons:
7,7 Good
Pros: Ideally located across from Petronas Towers. Nice hotel but not up to the standards of other MOs. Definitely needs a refresh.
Cons:
8,0 Excellent
Pros: excellent breakfast. better than Conrad Hotel Istanbul & Bangkok. housekeeping staff is ok, bt a little more english knowledge is important.
Cons: i dont remember.
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, a 6-minute walk from Petronas Twin Towers and 13 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 9,0 Excellent
Based on 23 865 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: The staff was very professional and helping. I would recommend to book the breakfast, too.
Excellent
8,0
Pros: Extra large bed, fantastic views, great location and wonderful service. Bathroom a little shabby and hairdryer with short cable attached to desk not very practical. Otherwise super!
Excellent
10,0
Pros: Service
Excellent
9,0
Pros: Thanks. Just need to give a late check out special for guest who checks in late.
Excellent
10,0
Pros: Staff being very helpful, exceed expectations by giving me a late checkout when they realised my flight time
Excellent
10,0
Pros: Breakfast was super. Truly Malaysian dishes available like Nasi Lemak Bungkus... the flavor and smell of the banana leaf made such a difference!
Excellent
8,0
Pros: We went out for breakfast as that was our preference.
Excellent
8,0
Pros: The beds were comfy and the room was clean. I had a good sleep and pleasant stay. Overall, everything is alright and the customer service was fast.
Excellent
10,0
Pros: The staff were excellent, especially Lee the receptionist.
Excellent
10,0
Pros: Excellent hospitality and 1st class food
Excellent
10,0
Pros: A lovely hotel, would definitely recommend. Great location, amazing staff. Cannot speak highly enough of this hotel.
Details
Reviews
Overall 9,0 Excellent
Based on 23 865 reviews
Service
9,3
Wellness
9,2
Location
9,0
Breakfast
8,7
Bar
8,3
Food
8,2
WiFi
8,0
Amenities
7,8
Vibe
7,6
Room
7,1
Beach
3,0
Wellness
9,1
Service
9,0
Location
9,0
Breakfast
8,4
Bar
8,4
Food
8,0
Room
6,5
Service
9,8
Location
9,4
Wellness
8,9
Breakfast
8,3
Food
8,1
Bar
7,7
Room
7,3
Service
9,0
Wellness
8,5
Food
8,5
Location
8,5
Breakfast
8,3
Amenities
8,0
Bar
7,8
Vibe
7,2
Value
7,1
Room
6,8
Location
9,4
Service
8,9
Breakfast
8,7
Food
8,3
Amenities
8,1
Room
7,1
Value
7,0
10,0 Excellent
Pros: The staff was very professional and helping. I would recommend to book the breakfast, too.
Cons: I cannot find anything.
8,0 Excellent
Pros: Extra large bed, fantastic views, great location and wonderful service. Bathroom a little shabby and hairdryer with short cable attached to desk not very practical. Otherwise super!
Cons: See above re hairdryer and bathroom
10,0 Excellent
Pros: Service
Cons: Pool was small
9,0 Excellent
Pros: Thanks. Just need to give a late check out special for guest who checks in late.
Cons: Just need to give a late check out special for guest who checks in late.
10,0 Excellent
Pros: Staff being very helpful, exceed expectations by giving me a late checkout when they realised my flight time
Cons: Nil
10,0 Excellent
Pros: Breakfast was super. Truly Malaysian dishes available like Nasi Lemak Bungkus... the flavor and smell of the banana leaf made such a difference!
Cons: My room’s USB point didn’t work. But it was attended to so I could still charge my phone
8,0 Excellent
Pros: We went out for breakfast as that was our preference.
Cons: We needed to eat quite late in the evening when we arrived. We were served in the lounge but would have been happy to be able to access the ground floor restaurant (which was closing).
8,0 Excellent
Pros: The beds were comfy and the room was clean. I had a good sleep and pleasant stay. Overall, everything is alright and the customer service was fast.
Cons: There was a bit of wood smell in the room. In addition, the road leading to the hotel required a U-Turn so many of the drivers sending me back to the hotel were confused. I had to guide them to the hotel.
10,0 Excellent
Pros: The staff were excellent, especially Lee the receptionist.
Cons:
10,0 Excellent
Pros: Excellent hospitality and 1st class food
Cons:
10,0 Excellent
Pros: A lovely hotel, would definitely recommend. Great location, amazing staff. Cannot speak highly enough of this hotel.
Cons:
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
The Majestic Hotel Kuala Lumpur opened its doors in December 2012 and includes the meticulously restored iconic Hotel Majestic building. Built in 1932, the original hotel became one of the great landmarks of Kuala Lumpur in its time. Located minutes away from KL Sentral, the Hotel features 300 luxurious rooms and suites. The Majestic Wing houses the Suites with Butler Service, The Colonial Café, The Bar and The Tea Lounge while a new 15-storey Tower Wing houses the Deluxe Rooms and Suites, Contango Restaurant, 13 meeting rooms, a pillar less ballroom seating 1,200 people, a gymnasium and a swimming pool. Other facilities include The Majestic Spa and The Smoke House.
Overall 9,0 Excellent
Based on 8 904 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Staff are super friendly
Excellent
9,7
Pros: We stayed in the old wing. The room was great, the service superb and the amenities above average. I would recommend this hotel to anyone.
Excellent
10,0
Pros: I like the room bathroom
Excellent
9,7
Pros: Excellent service.
Excellent
10,0
Pros: The room is good.
Good
7,0
Pros: We were late checking in, but the room was not available and we were not the only ones in that position
Excellent
9,0
Pros: Room was very comfortable. Breakfast had everything apart from bacon. We did not eat other meals there because there were cheaper and better places in town. Handy for the train stations.
Details
Reviews
Overall 9,0 Excellent
Based on 8 904 reviews
Vibe
9,1
Room
8,6
Service
8,6
Comfort
8,4
Breakfast
8,2
Amenities
8,1
Value
7,9
Cleanliness
7,6
Food
7,6
Location
7,3
WiFi
5,5
Vibe
8,9
Breakfast
8,6
Comfort
8,6
Room
8,6
Value
8,5
Cleanliness
8,1
Food
8,0
Service
7,8
Location
7,1
Vibe
9,0
Service
8,8
Breakfast
8,4
Room
8,3
Amenities
7,8
Value
7,7
Bar
7,0
Location
6,9
Food
6,7
WiFi
3,7
Vibe
8,8
Service
8,7
Value
8,2
Room
8,1
Amenities
7,8
Breakfast
7,7
Location
7,6
Cleanliness
7,5
Vibe
8,9
Comfort
8,5
Breakfast
8,4
Service
8,4
Amenities
8,3
Room
8,0
Value
7,9
Food
7,9
Location
7,4
10,0 Excellent
Pros: Staff are super friendly
Cons: None
9,7 Excellent
Pros: We stayed in the old wing. The room was great, the service superb and the amenities above average. I would recommend this hotel to anyone.
Cons:
10,0 Excellent
Pros: I like the room bathroom
Cons: Restricted gym access
9,7 Excellent
Pros: Excellent service.
Cons:
10,0 Excellent
Pros: The room is good.
Cons: During check in is a bit long q and wait.
7,0 Good
Pros: We were late checking in, but the room was not available and we were not the only ones in that position
Cons: Room size
9,0 Excellent
Pros: Room was very comfortable. Breakfast had everything apart from bacon. We did not eat other meals there because there were cheaper and better places in town. Handy for the train stations.
Cons: Nothing
The Majestic Hotel Kuala Lumpur opened its doors in December 2012 and includes the meticulously restored iconic Hotel Majestic building. Built in 1932, the original hotel became one of the great landmarks of Kuala Lumpur in its time. Located minutes away from KL Sentral, the Hotel features 300 luxurious rooms and suites. The Majestic Wing houses the Suites with Butler Service, The Colonial Café, The Bar and The Tea Lounge while a new 15-storey Tower Wing houses the Deluxe Rooms and Suites, Contango Restaurant, 13 meeting rooms, a pillar less ballroom seating 1,200 people, a gymnasium and a swimming pool. Other facilities include The Majestic Spa and The Smoke House.
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
Overall 8,9 Excellent
Based on 6 907 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Best location in KL bear to the most attractions sites of KL, very posh and the staff are helpful and friendly I really recommend it,
Excellent
9,0
Pros: Hotel facilities, room and staff were excellent.
Excellent
10,0
Pros: The kindness of the staff, The staff noticed that we bought water from outside which wasn't good for our baby It was very kind from them to provide us with lots of good water
Excellent
9,7
Pros: Nice location
Friendly staff
Details
Reviews
Overall 8,9 Excellent
Based on 6 907 reviews
Location
9,5
Cleanliness
8,0
Room
8,0
Service
8,0
WiFi
6,5
Breakfast
6,1
Location
9,3
Service
8,0
Room
7,3
Breakfast
5,5
Location
9,3
Room
7,7
Cleanliness
7,7
Service
7,7
Value
7,0
Food
6,4
Breakfast
5,7
Location
9,5
Cleanliness
8,2
Service
7,5
Food
7,4
Room
7,2
Breakfast
6,3
Location
9,6
Service
8,2
Cleanliness
7,7
Value
7,1
Room
7,0
Food
6,6
Comfort
6,0
Breakfast
5,7
10,0 Excellent
Pros: Best location in KL bear to the most attractions sites of KL, very posh and the staff are helpful and friendly I really recommend it,
Cons: Everything was great about this hotel
9,0 Excellent
Pros: Hotel facilities, room and staff were excellent.
Cons: The only negative was that they were renovating the main restaurants so breakfast was served in a makeshift room.
10,0 Excellent
Pros: The kindness of the staff, The staff noticed that we bought water from outside which wasn't good for our baby It was very kind from them to provide us with lots of good water
Cons: The elevators reaches you but doesn't open
9,7 Excellent
Pros: Nice location
Friendly staff
Cons:
Preferred choice for luxury accommodation and ideal venue for meetings and social events in Kuala Lumpur, now guarantees your stay only in the comfort of newly refreshed rooms & suites. Experience the fusion of luxury and convenience today.Located in the heart of the exciting "Golden Triangle", the city's prime business and shopping district and adjoining to the prestigious Starhill Gallery, JW Marriott offers easy access to the lively and vibrant shopping strip which boasts upscale brands, a vast variety of restaurants and numerous entertainment outlets.
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8,8 Excellent
Based on 16 711 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Excellent
8,0
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Excellent
9,0
Pros: The Petronas Towers view, from the 33rd floor pool-bar, is unparalleled, and a superior Towers-view room at under £100 is exceptional capital city value.
Excellent
8,0
Pros: Location was perfect
Excellent
8,0
Excellent
9,1
Pros: The room was very nice and the view onto the park and Petronas Towers was great
Excellent
10,0
Pros: Everything , staff, food, drink, clean and location. Good was here again. Best hotel in KL.
Excellent
9,0
Pros: Excellent location right opposite the Petronas Towers. Our room had full view of the towers, it was amazing. The room was large and the bathroom was a good size with walk in shower and a bath. Comforts included bathrobe and slippers. There is a walk/run track just outside the hotel which is great for early morning exercise. Bed was very comfortable. The staff all helpful and friendly. The concierge was extremely helpful. Breakfast was included in our staff and had a great selection of western food as well as local choices. We had access to the club lounge included. Photo attached taken from our room.
Excellent
10,0
Pros: Everything was amazing
Details
Reviews
Overall 8,8 Excellent
Based on 16 711 reviews
Location
9,4
Service
8,5
Room
8,3
WiFi
8,2
Breakfast
7,9
Cleanliness
7,3
Comfort
7,3
Bar
7,2
Amenities
7,0
Value
6,7
Pool
5,0
Location
9,4
Service
8,6
Breakfast
8,4
Room
8,4
Cleanliness
7,7
Bar
7,6
Value
6,7
Pool
4,5
Location
9,4
Breakfast
8,2
Service
8,1
Room
8,1
Bar
7,4
Value
6,9
Pool
4,7
Location
9,2
Room
8,4
Wellness
8,3
Service
8,0
Breakfast
7,9
Value
6,7
Bar
6,5
Pool
5,0
Location
9,7
Room
8,5
Service
7,7
Breakfast
7,6
Cleanliness
7,5
Bar
7,1
Value
6,2
Pool
5,2
10,0 Excellent
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Cons:
8,0 Excellent
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Cons:
9,0 Excellent
Pros: The Petronas Towers view, from the 33rd floor pool-bar, is unparalleled, and a superior Towers-view room at under £100 is exceptional capital city value.
Cons: The bed could have been positioned on the other side of the room, affording a view of the Towers. Alternatively, a large mirror in the opposite wall would have neatly the same effect.
8,0 Excellent
Pros: Location was perfect
Cons:
8,0 Excellent
Pros:
Cons: Roof access was shut from 4pm onwards (New Year's Eve) and couldn't even get any food there when we visited at 3pm.
9,1 Excellent
Pros: The room was very nice and the view onto the park and Petronas Towers was great
Cons: - The pool is tiny, not open to the sun, and closes early, since it is in the Sky Bar
- The Sky Bar is nothing special, despite the view, as the music is too loud and the space too cramped to really be a comfortable place to hang out or enjoy the view
10,0 Excellent
Pros: Everything , staff, food, drink, clean and location. Good was here again. Best hotel in KL.
Cons: Nothing.
9,0 Excellent
Pros: Excellent location right opposite the Petronas Towers. Our room had full view of the towers, it was amazing. The room was large and the bathroom was a good size with walk in shower and a bath. Comforts included bathrobe and slippers. There is a walk/run track just outside the hotel which is great for early morning exercise. Bed was very comfortable. The staff all helpful and friendly. The concierge was extremely helpful. Breakfast was included in our staff and had a great selection of western food as well as local choices. We had access to the club lounge included. Photo attached taken from our room.
Cons: Only comment was the club lounge. What I thought this would be was different to what I expected. I thought it was a place to meet during cocktail hours to have a drink and nibbles/finger food but it appeared to be where everyone came with their kids to feed them and themselves so they did not have to buy dinner out. Did not expect this nor did I expect to have everyone's children running around making a lot of noise and putting their hands into the food rather than using the implements provided. they made one cocktail which was in a plastic jug otherwise you had to make your own cocktails.
10,0 Excellent
Pros: Everything was amazing
Cons: Nothing
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,8 Excellent
Based on 7 437 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Okay
5,0
Pros: Service and staff are impeccable. Highly recommend the wonderful team.
Good
7,0
Pros: Clean and has a good location which is close to everything we needed.
Good
6,0
Pros: Spacious apartments, good facilities
Excellent
9,2
Pros: Excellent location! Apartments are very big and comfortable.
Okay
5,4
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Excellent
9,0
Pros: I liked the location, the apartment facilities and the restaurant at 51 floors.
Excellent
8,0
Pros: The main attraction for this building is the infinity pool at the 51st floor. The view here is not what it used to be. I have stayed here years before and the view is totally messed by the new building coming up right next to the face suites. If this is your reason for staying here, then I guess you need to rethink it, but if you are looking for a beautiful, modern, comfortable and affordable stay, easily accessible and with a pool with a semi-nice view, then the face suites is still an excellent choice.
Excellent
9,6
Pros: Its new, its nice and the room was superb
Excellent
10,0
Pros: Easily one of the best hotels I’ve ever stayed at!
Good
6,2
Pros: The room was big
Details
Reviews
Overall 8,8 Excellent
Based on 7 437 reviews
Vibe
9,1
Room
8,7
Location
8,5
Comfort
8,3
Pool
8,1
Service
7,0
Breakfast
6,9
Amenities
6,1
WiFi
5,5
Vibe
9,2
Room
8,5
Pool
8,0
Location
8,0
Service
6,9
Amenities
6,3
Breakfast
6,1
WiFi
4,1
Vibe
8,9
Room
8,6
Location
8,3
Comfort
8,2
Pool
7,4
Service
7,2
Breakfast
6,9
Amenities
5,6
WiFi
3,9
Vibe
8,8
Location
8,8
Room
8,3
Value
8,2
Pool
7,9
Service
7,4
Breakfast
7,0
Pool
8,3
Location
8,3
Room
8,1
Comfort
7,9
Value
7,4
Service
7,2
Food
6,3
Amenities
6,2
5,0 Okay
Pros: Service and staff are impeccable. Highly recommend the wonderful team.
Cons: Each suite entrance has a large step for no reason. My elderly mother injured herself by tripping on the step. The hallways are poorly lit and ventilated, contributing to the danger of the steps. Elevators are woefully inefficient, often facing massive traffic jams and lengthy, crowded rides. Housekeeping carts make elevator usage even worse. The architect forgot to build service elevators.
7,0 Good
Pros: Clean and has a good location which is close to everything we needed.
Cons: They didn't tell us about the construction project across the street which blocked the view of the towers the main reason we booked this place so we can take pictures of the towers but unfortunately that didn't happen and therefore we won't be going back!
6,0 Good
Pros: Spacious apartments, good facilities
Cons: Very busy hotel, not soundproof so you hear lots of traffic noise throughout the night. Long waits at lifts, average room cleaning.
9,2 Excellent
Pros: Excellent location! Apartments are very big and comfortable.
Cons: Elevators at peak hours are not sufficient. Breakfast restaurant too busy and need more space.
5,4 Okay
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Cons: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged.
The room condition was unclean so I felt it was not cleaned properly.
9,0 Excellent
Pros: I liked the location, the apartment facilities and the restaurant at 51 floors.
Cons: I didn't like breakfast
8,0 Excellent
Pros: The main attraction for this building is the infinity pool at the 51st floor. The view here is not what it used to be. I have stayed here years before and the view is totally messed by the new building coming up right next to the face suites. If this is your reason for staying here, then I guess you need to rethink it, but if you are looking for a beautiful, modern, comfortable and affordable stay, easily accessible and with a pool with a semi-nice view, then the face suites is still an excellent choice.
Cons: Would have been nice if the pool view wasn't obstructed but nothing can be done about that.
9,6 Excellent
Pros: Its new, its nice and the room was superb
Cons:
10,0 Excellent
Pros: Easily one of the best hotels I’ve ever stayed at!
Cons:
6,2 Good
Pros: The room was big
Cons: No restaurant, I asked for ice, the did not have any .
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at MiCasa All Suite Hotel in Kuala Lumpur, you'll be a 1-minute drive from Royal Thai Embassy and 7 minutes from KLCC Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 1 890 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Very near to US Embassy. Walking distance and easy parking.
Mediocre
2,0
Excellent
10,0
Pros: We loved the breakfast buffet. It had good variety. One thing though would be to add some desert and bakery options to breakfast. The rooms are clean and bathrooms smell good. Room service menu is also nice.
Excellent
10,0
Pros: The space In the 2 bedroom unit was more then plenty.best stay in Kuala Lumpur Excellent
Details
Reviews
Overall 8,7 Excellent
Based on 1 890 reviews
WiFi
10,0
Comfort
9,0
Value
9,0
Service
8,8
Room
8,5
Breakfast
8,3
Location
7,6
Wellness
5,0
Value
9,0
Service
8,7
Comfort
8,4
Breakfast
7,9
Room
7,8
Location
7,2
Cleanliness
5,7
Value
9,2
Comfort
9,1
Breakfast
8,8
Service
8,8
Room
8,5
Pool
8,1
Location
7,3
Cleanliness
7,1
Value
9,1
Comfort
8,7
Service
8,7
Breakfast
8,5
Room
8,2
Location
8,0
Food
6,5
Comfort
9,1
Breakfast
8,5
Service
8,4
Room
8,2
Location
7,2
9,0 Excellent
Pros: Very near to US Embassy. Walking distance and easy parking.
Cons:
2,0 Mediocre
Pros:
Cons: Ask for babycot must call so many times. Ending there is NO BABYCOT. 2nd day ask to clean my room but not clean. Very worst. 2nd toilet there is no pipe. So u just can flush the toilet. The room carpet not vacuum. On the bed got so many hair and body hair. So dirty. Smell not good The breakfast so..so and not value for money
10,0 Excellent
Pros: We loved the breakfast buffet. It had good variety. One thing though would be to add some desert and bakery options to breakfast. The rooms are clean and bathrooms smell good. Room service menu is also nice.
Cons: Absolutely nothing. The place is beautiful and very clean
10,0 Excellent
Pros: The space In the 2 bedroom unit was more then plenty.best stay in Kuala Lumpur Excellent
Cons: The lights at the swimming pool
With a stay at MiCasa All Suite Hotel in Kuala Lumpur, you'll be a 1-minute drive from Royal Thai Embassy and 7 minutes from KLCC Park. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
DoubleTree by Hilton Kuala Lumpur is located at The Intermark, an integrated corporate office tower and retail destination. Found at the Golden Triangle intersection of Jalan Ampang and Jalan Tun Razak while crossing into the renowned Embassy Row, the hotel presents an integrated hub for business, vacations and convenient shopping experiences – all strategically positioned within a 15 minute walk leading to the world famous Petronas Twin Towers and Suria KLCC shopping mall. The shopping mecca of Bukit Bintang combining Pavilion KL, Lot 10 and Starhill is only a short train ride away from the hotel via a covered walkway leading to the LRT Station (Ampang Park). Renowned for its signature DoubleTree chocolate chip cookie welcome upon check-in, the hotel offers 540 contemporary rooms and 5 dining outlets, 14 meeting rooms and 1 Grand Ballroom spanning 37,000 sq. ft. of meeting spaces. Touted as the true showcase of Malaysian dining, Makan Kitchen – the hotel’s award-winning signature restaurant – is a hub for culinary actions where chefs dish up recipes from six Malaysian local cuisines; served from three distinctive, live and interactive kitchens.
Overall 8,6 Excellent
Based on 7 253 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Excellent hotel overall. Fantastic staff in the executive lounge, world class.
Good
7,5
Pros: Breakfast food
Okay
4,0
Good
6,0
Pros: Good facilities. Amazing buffet breakfast
Excellent
9,7
Pros: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.
Details
Reviews
Overall 8,6 Excellent
Based on 7 253 reviews
Location
9,3
Breakfast
8,5
Food
8,3
Service
8,0
Value
7,8
Room
7,0
WiFi
5,7
Bar
4,8
Location
9,2
Breakfast
8,9
Value
8,5
Food
8,4
Service
8,3
Room
6,3
Comfort
5,9
WiFi
4,3
Location
9,1
Pool
8,9
Breakfast
8,4
Service
8,0
Food
7,9
Room
7,0
WiFi
4,2
Location
9,4
Pool
8,8
Breakfast
8,6
Food
8,6
Value
7,8
Service
7,6
Room
6,4
WiFi
4,1
Location
9,2
Breakfast
8,7
Service
8,6
Food
8,5
Value
7,7
Room
6,8
WiFi
3,8
10,0 Excellent
Pros: Excellent hotel overall. Fantastic staff in the executive lounge, world class.
Cons: Breakfast at Makan was chaotic and poorly managed. Food is good but the restaurant is completely overwhelmed for hours with poor staffing levels. Needs serious urgent attention.
7,5 Good
Pros: Breakfast food
Cons: Room Cleaning is not every day
4,0 Okay
Pros:
Cons: Toilet is not clean seriously
6,0 Good
Pros: Good facilities. Amazing buffet breakfast
Cons: The room smelt very musky due to limited ventilation
9,7 Excellent
Pros: Location was good and hotel breakfast was great as were the staff, very pleasant welcoming and very helpful. On that basis I would definitely stay there again.
Cons: The room I had felt cold in its decoration and overlooked a train line which was noisy but infrequent. The shower took forever to heat up and I used it at max temperature and it wasn't that hot. But it was comfortable & clean, so ideal for just a night.
DoubleTree by Hilton Kuala Lumpur is located at The Intermark, an integrated corporate office tower and retail destination. Found at the Golden Triangle intersection of Jalan Ampang and Jalan Tun Razak while crossing into the renowned Embassy Row, the hotel presents an integrated hub for business, vacations and convenient shopping experiences – all strategically positioned within a 15 minute walk leading to the world famous Petronas Twin Towers and Suria KLCC shopping mall. The shopping mecca of Bukit Bintang combining Pavilion KL, Lot 10 and Starhill is only a short train ride away from the hotel via a covered walkway leading to the LRT Station (Ampang Park). Renowned for its signature DoubleTree chocolate chip cookie welcome upon check-in, the hotel offers 540 contemporary rooms and 5 dining outlets, 14 meeting rooms and 1 Grand Ballroom spanning 37,000 sq. ft. of meeting spaces. Touted as the true showcase of Malaysian dining, Makan Kitchen – the hotel’s award-winning signature restaurant – is a hub for culinary actions where chefs dish up recipes from six Malaysian local cuisines; served from three distinctive, live and interactive kitchens.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
Overall 8,5 Excellent
Based on 15 159 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Mediocre
3,3
Pros: The only reason I went back because of the concierge of the hotel they are amazing and excellent only
Excellent
9,0
Pros: Central location, Helpful and friendly staff Excellent service
Excellent
9,0
Pros: Location was definitely a WIN.... cross over to Pavilion. Road leading to the hotel less crowded unlikely to get stuck in the famous "Bukit Bintang Jam"
Excellent
8,8
Pros: The staffs are super friendly, and hotel location is superb, short walking distance to Pavilion. Highly recommend to book with the hotel breakfast, definitely worth of money.
Good
7,0
Pros: All lobby staff are very polite. They greet guests whenever they can.
Good
6,2
Pros: Overall nice clean hotel with big room and adequate facilities
Mediocre
3,8
Pros: Counter check in is like a sucks, i’m waiting 1.5 hours to get access card to room. Reached at 3 pm, then 5:45 pm then get access card to room. Lousy hotel !! They give many reason to ask customer to wait. Indian girl at the counter also not help us n not responsible.
Good
7,5
Pros: Large spacious room. Relative polite staffs
Good
7,7
Pros: The lobby and rooms were lovely. The F&B was great also.
Good
7,1
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Excellent
10,0
Pros: Warm and cosy. Feels like home.
Details
Reviews
Overall 8,5 Excellent
Based on 15 159 reviews
Location
9,5
Service
7,9
Room
7,3
Breakfast
7,2
WiFi
5,3
Location
9,6
Service
7,9
Room
7,1
Breakfast
6,8
WiFi
3,8
Location
9,3
Service
7,8
Room
6,9
Breakfast
6,8
Food
6,4
Comfort
5,9
WiFi
4,6
Location
9,6
Service
8,3
Bar
7,8
Room
7,5
Breakfast
7,3
WiFi
3,3
Location
9,7
Service
8,5
Room
7,4
Breakfast
7,0
WiFi
3,1
3,3 Mediocre
Pros: The only reason I went back because of the concierge of the hotel they are amazing and excellent only
Cons: When I arrived the time was 15.15 and their checking time is at 14.00 !!! The front office told me your room is not ready yet and give us two voucher for a drink then I waited till 16.15 no one came back ... then I approached them then they give me a room 1325 the room was full of small cockroaches i called the house keeping they send just to spray !!!!!!! Then I went back again to the front office I told I need to change the room immediately?!? Now is becoming more then 3 hours for the room plus take bags to another smaller room which I didn’t mind but again when we came back to the room at night the A/c was not cooling !!!!!
9,0 Excellent
Pros: Central location, Helpful and friendly staff Excellent service
Cons: Our 2 bedroom apartment smelt of smoke
9,0 Excellent
Pros: Location was definitely a WIN.... cross over to Pavilion. Road leading to the hotel less crowded unlikely to get stuck in the famous "Bukit Bintang Jam"
Cons:
8,8 Excellent
Pros: The staffs are super friendly, and hotel location is superb, short walking distance to Pavilion. Highly recommend to book with the hotel breakfast, definitely worth of money.
Cons:
7,0 Good
Pros: All lobby staff are very polite. They greet guests whenever they can.
Cons: There is no place for us to put our luggage/bag. No magnifying vanity mirror.
6,2 Good
Pros: Overall nice clean hotel with big room and adequate facilities
Cons: The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff
3,8 Mediocre
Pros: Counter check in is like a sucks, i’m waiting 1.5 hours to get access card to room. Reached at 3 pm, then 5:45 pm then get access card to room. Lousy hotel !! They give many reason to ask customer to wait. Indian girl at the counter also not help us n not responsible.
Cons: Nothing, seating at the lobby lousy
7,5 Good
Pros: Large spacious room. Relative polite staffs
Cons: Staffs are considered badly trained for a 5 stars international hotel. Breakfast spread was mediocre, worse, I had food poisoning after having breakfast. Spoiled my whole trip as my time was spent on nursing myself back to health
7,7 Good
Pros: The lobby and rooms were lovely. The F&B was great also.
Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
7,1 Good
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
10,0 Excellent
Pros: Warm and cosy. Feels like home.
Cons:
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Overall 8,5 Excellent
Based on 10 502 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Love the space of the room. We got complimentary upgrade to Club Room. All so comfortable. We had a good sleep even my 2 yr old daughter loves the room.
Good
7,1
Pros: s
Excellent
8,3
Pros: It is very clean. Comfy bed and pillows.
Good
7,0
Pros: 6 minutes walk to KLCC station and Petronas Twin Towers. The area is quiet. Breakfast is good. Security was doing good. 20 minutes walk to Jalan Alor night market. The room was clean.
Good
6,8
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Good
7,4
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Details
Reviews
Overall 8,5 Excellent
Based on 10 502 reviews
Location
9,4
Breakfast
7,8
Service
7,8
Comfort
7,4
WiFi
7,2
Room
7,1
Location
9,2
Breakfast
8,2
Service
7,0
Room
6,6
Location
9,6
Wellness
8,6
Breakfast
8,5
Comfort
7,9
Service
7,9
Bar
7,8
Room
7,3
Location
9,4
Breakfast
7,9
Value
7,4
Service
7,1
Room
6,4
WiFi
5,7
Location
9,5
Service
8,2
Breakfast
7,3
Comfort
6,8
Room
6,3
9,2 Excellent
Pros: Love the space of the room. We got complimentary upgrade to Club Room. All so comfortable. We had a good sleep even my 2 yr old daughter loves the room.
Cons: On our last day, the hot water became yellowish and it affected the whole hotel, not sure if its true. We waited for the room change. Front Desk asked if we have packed our stuff, yes we did. Waited again and we called them to say that we are going out for dinner. They told us to go front desk to get the new room key. It wasn’t true. No room change and the male manager told us that it was back to normal. You can try to run the water and if its not working, then will do a room change. Well, this arrangement could have been better without even asking us to pack our stuffs before we left the room. Thank god it was our last night. But, will definitely come back to Impiana.
7,1 Good
Pros: s
Cons: s
8,3 Excellent
Pros: It is very clean. Comfy bed and pillows.
Cons: Far from a convenience store to buy a decent supply of water and not have to carry it for a kilometre. Breakfast finished at 10.30 so never go there.
7,0 Good
Pros: 6 minutes walk to KLCC station and Petronas Twin Towers. The area is quiet. Breakfast is good. Security was doing good. 20 minutes walk to Jalan Alor night market. The room was clean.
Cons: Water of swimming pool was cold and deep. Room light was too dim. Reception officer rejected the twin towers tickets delivery to me as he did not check fully of the tenants records. I felt let down.
6,8 Good
Pros: Great breakfast and staff that work there are very accommodating. Some good doormen who happily open the door for you (also at the 3rd floor bridge door). Superb location. Responsive cleaning crew. I would gladly return as I have pleasant memories here.
Cons: Horrendous Air Conditioning that is mild at best. It takes the heat away somewhat, but not cold enough to sleep with the blankets on. I have noticed this in my 4 different stays on Superior, Deluxe as well as Club Premier rooms. Such a let down for a 4+ Star rated hotel that is striving to be more. Decent Wifi Speeds (4Mb/s). Some doormen open the door for you; while others just watch you walk in and stand there looking at their phones or busy talking to someone else. Inconsistent hospitality (only) at the door is another major let down at this location. Plumbing issues on 2 of my stays thus far, but quickly taken care of.
7,4 Good
Pros: The hotel is walking distance to the Petronas twin tower, shopping center and train station. The infinity pool water is cold but the partial view to the twin towers made up for it. The staff were friendly and helpful.
Cons: The taxi from the hotel is a bit expensive. Also, the room is outdated and the shower head sucks for a 4 stars hotel.
With a stay at Impiana KLCC Hotel, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Petronas Twin Towers. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
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Overall 8,5 Excellent
Based on 9 026 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Excellent
9,5
Pros: Good customer service , wide choice of foods at the breakfast Staff always try there best to for fill your requirements. Asistant manager helped when we needed a pool side room
Excellent
10,0
Pros: Everything was amazing.
Excellent
10,0
Pros: Good staff
Excellent
9,6
Pros: The Renaissance Hotel was great - we stayed there over the New Year period. The Petronas Towers were a short walk from the hotel and the night markets were easily accessible via a short cab ride - plenty of halal food offerings around. The staff were great and always approachable.
Excellent
9,6
Pros: The location, cleanliness, and the staff was pretty cool. The Breakfast was amazing.
Excellent
10,0
Pros: One of the best hotels we have stayed in.The stuff were excellent and the rooms were clean.we just love it. Definitely recommend.
Excellent
10,0
Pros: Service was exceptional!
Good
6,0
Pros: The food was good, staff was very friendly.
Good
6,5
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Details
Reviews
Overall 8,5 Excellent
Based on 9 026 reviews
WiFi
9,4
Location
9,3
Pool
9,1
Beach
9,0
Breakfast
8,1
Service
8,0
Wellness
7,7
Room
6,9
Value
6,6
Pool
9,4
Location
9,2
Service
8,5
Breakfast
8,3
Room
7,3
Wellness
7,3
Location
9,5
Pool
8,8
Breakfast
8,4
Service
7,7
Room
7,6
Value
6,5
Location
9,2
Pool
9,1
Breakfast
7,9
Service
7,7
Value
6,8
Room
6,4
Amenities
5,8
Vibe
4,2
Pool
9,3
Location
9,3
Breakfast
7,9
Service
7,7
Comfort
7,0
Room
7,0
Wellness
6,9
Value
6,5
Vibe
4,5
Cleanliness
4,5
10,0 Excellent
Pros: We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
Cons: The flush on our toilet could have been stronger.
9,5 Excellent
Pros: Good customer service , wide choice of foods at the breakfast Staff always try there best to for fill your requirements. Asistant manager helped when we needed a pool side room
Cons: Nothing not to like
10,0 Excellent
Pros: Everything was amazing.
Cons:
10,0 Excellent
Pros: Good staff
Cons: All very clean !
9,6 Excellent
Pros: The Renaissance Hotel was great - we stayed there over the New Year period. The Petronas Towers were a short walk from the hotel and the night markets were easily accessible via a short cab ride - plenty of halal food offerings around. The staff were great and always approachable.
Cons:
9,6 Excellent
Pros: The location, cleanliness, and the staff was pretty cool. The Breakfast was amazing.
Cons: The parking is quite difficult, confused east & west wing
10,0 Excellent
Pros: One of the best hotels we have stayed in.The stuff were excellent and the rooms were clean.we just love it. Definitely recommend.
Cons:
10,0 Excellent
Pros: Service was exceptional!
Cons: No.
6,0 Good
Pros: The food was good, staff was very friendly.
Cons: The room was just not bright and fresh.
6,5 Good
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Cons: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
With a stay at Oakwood Hotel & Residence Kuala Lumpur in Kuala Lumpur (Kampung Datuk Keramat), you'll be a 3-minute drive from Pavilion Kuala Lumpur and 5 minutes from Petaling Street. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 8,5 Excellent
Based on 5 355 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Excellent
10,0
Pros: Clean, friendly staff, nice rooms
Good
6,3
Pros: The Swiming pool was very good
Excellent
10,0
Pros: Fantastic service, huge rooms and a top of the range gym and pool.
Excellent
8,8
Pros: The staff were very nice. Went back there after 2 years.. still same high standards. Recognized some of the staff members, special mention for Zara & Fazreen, thank you very much.
Excellent
8,0
Pros: Staff facilities location
Okay
4,0
Pros: Receptionist and staff good
Excellent
10,0
Pros: Comfort. Pool very clean. Staff very friendly and helpful.
Excellent
9,0
Pros: We (family of 5 adults) stayed in a two-roomed apartment with an adjoining one-room apartment. Fantastic amount of space. Great bathrooms with "rain" showers. Large, comfortable beds. Great air-con. Great wifi throughout hotel. Breakfast more than sufficient without being exceptional. Pool and surrounds extremely welcoming. Wading pool for kids. We're not foodies so we were happy with the casual but nutritious meals at the tables around the pool (lots of choice). Also, a reasonable selection of drinks from the bar.
Details
Reviews
Overall 8,5 Excellent
Based on 5 355 reviews
Value
9,3
Bar
9,0
Comfort
8,4
Room
8,2
Service
8,1
Location
7,9
WiFi
7,3
Breakfast
7,3
Cleanliness
6,9
Value
9,3
Room
8,6
Comfort
8,2
Location
8,0
Service
7,9
Breakfast
7,6
Value
9,5
Comfort
8,6
Service
7,9
Location
7,9
Pool
7,7
Room
7,4
Breakfast
7,3
Wellness
7,2
Cleanliness
5,9
Food
4,9
Pool
8,5
Service
8,5
Comfort
8,2
Room
7,8
Location
7,7
Breakfast
7,3
Food
6,0
Cleanliness
5,8
Value
9,4
Comfort
8,0
Location
7,8
Service
7,7
Room
7,6
Breakfast
7,1
Cleanliness
6,5
Food
5,5
10,0 Excellent
Pros:
Cons: The window in the room was not closing properly so I informed the reception about it. I could not sleep die to noise
10,0 Excellent
Pros: Clean, friendly staff, nice rooms
Cons:
6,3 Good
Pros: The Swiming pool was very good
Cons: The breakfast was bad and i even saw a hair in one of the serving plates
10,0 Excellent
Pros: Fantastic service, huge rooms and a top of the range gym and pool.
Cons:
8,8 Excellent
Pros: The staff were very nice. Went back there after 2 years.. still same high standards. Recognized some of the staff members, special mention for Zara & Fazreen, thank you very much.
Cons: N/A
8,0 Excellent
Pros: Staff facilities location
Cons: Nothing much
4,0 Okay
Pros: Receptionist and staff good
Cons: Toilet smell bed..the pillow not comfortable....breakfast is normal only
10,0 Excellent
Pros: Comfort. Pool very clean. Staff very friendly and helpful.
Cons: Cannot think of anything we would change.
9,0 Excellent
Pros: We (family of 5 adults) stayed in a two-roomed apartment with an adjoining one-room apartment. Fantastic amount of space. Great bathrooms with "rain" showers. Large, comfortable beds. Great air-con. Great wifi throughout hotel. Breakfast more than sufficient without being exceptional. Pool and surrounds extremely welcoming. Wading pool for kids. We're not foodies so we were happy with the casual but nutritious meals at the tables around the pool (lots of choice). Also, a reasonable selection of drinks from the bar.
Cons: Location is a bit away from tourist sites and about 1 km walk to railway station. Use GRAB - Malaysia's e-hailng transport. That said: we still walked to Petronas Towers in about 40 minutes (less if you're not 70-plus years old)!
With a stay at Oakwood Hotel & Residence Kuala Lumpur in Kuala Lumpur (Kampung Datuk Keramat), you'll be a 3-minute drive from Pavilion Kuala Lumpur and 5 minutes from Petaling Street. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 4 meeting rooms available for events. A shuttle from the airport to the hotel is provided for a surcharge (available on request), and free self parking is available onsite.
Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
Overall 8,5 Excellent
Based on 4 788 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,2
Pros: Good location Excellent staff, concierge was extremely helpful Excellent breakfast
Excellent
10,0
Pros: Everything! Fantastic place!
Okay
5,0
Pros: 10" walk to Pavilion Mall. 25m pool, Morning sunrise--East window. BIG BATHROOM. Saturday BBQ-seafood dinner buffet--rm125/65 nett senior discount! SHARP air cleaner purified China tobacco odor.
Excellent
8,0
Pros: Location and breakfast spread.
Excellent
10,0
Pros: Location is excellent
Okay
4,2
Pros: The room size and location
Excellent
8,0
Pros: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.
Excellent
10,0
Pros: Excellent by all means
Excellent
8,0
Pros: Original architecture, although interior dated
Excellent
9,0
Pros: Location is near the Pavilion Mall
Excellent
9,0
Pros: We had a two bedroom apartment, it was huge! Great value, two bathrooms (a bonus when traveling with teenage daughters)Very comfortable beds. Nice staff, good breakfast buffet. Loved the retro Malay style, cool to explore all the myriad of corridors and spaces of this old mansion like hotel. Nice pool.
Details
Reviews
Overall 8,5 Excellent
Based on 4 788 reviews
Location
8,8
Comfort
8,4
WiFi
8,4
Breakfast
8,3
Service
8,0
Room
7,6
Food
7,4
Comfort
8,9
Location
8,4
Breakfast
8,3
Room
8,0
Value
7,7
Service
7,2
Comfort
8,6
Location
8,6
Breakfast
8,4
Service
8,1
Room
6,9
Cleanliness
3,9
Location
8,9
Breakfast
8,3
Service
8,2
Comfort
8,0
Room
6,5
Location
9,0
Comfort
8,5
Service
8,3
Breakfast
8,2
Room
7,2
9,2 Excellent
Pros: Good location Excellent staff, concierge was extremely helpful Excellent breakfast
Cons: Cleaning could have been a bit better. Usual very small water glasses at breakfast
10,0 Excellent
Pros: Everything! Fantastic place!
Cons: Not enough towels! That’s all!!
5,0 Okay
Pros: 10" walk to Pavilion Mall. 25m pool, Morning sunrise--East window. BIG BATHROOM. Saturday BBQ-seafood dinner buffet--rm125/65 nett senior discount! SHARP air cleaner purified China tobacco odor.
Cons: Out-of-orders: wall outlet, floor lamp switch, closet light, carpet cleaning, aircon thermostat, CHINA CIGARETTE BOXES UNDER BOTH BEDS, etc. Internet-WIFI-TV one day 17:00-00:30. Gave a long list to manager and HQ. Front desk unable to print checkout statement. Walked from Bukit Bintang monorail station to the wrong RC-BB hotel. Followed Google Map crossing dangerous streets to the back door of RC-KL.
8,0 Excellent
Pros: Location and breakfast spread.
Cons: The hotel room need refurbish coz the furniture is old and some are thone.
10,0 Excellent
Pros: Location is excellent
Cons: Not included breakfast on the rate
4,2 Okay
Pros: The room size and location
Cons: I visited the hotel 5 years ago. It was clean, comfortable and very good from all prospectives. Since that visit, I was advising everyone who is going to Kuala Lumpur to stay in royal Chulan and enjoy all facilities their. January 2020, I visited the hotel with my family and it was horrible experience. Mostly everything was awful: 1st. They gave us suit #218 and it was completely disaster. Smell was very bad (like sewage) filling out the whole suite. All walls were very dirty with big black spots. We complained to the reception and they change the suit #518 which was a bit better. Next morning we went to the breakfast which was paid with room charges and it was another disaster: very dirty kitchen, food quality was unacceptable, only suitable for asians, not compared with previous visit . The last which make me frustrated and promised myself that I would never come to this hotel again was the checkout experience, I submitted one card and the other one was in the room. The reception guy say me with unpleasant sound and behavior told me you have to go and bring it to us from up or you will pay 25 RM to checkout. Actually this os first time Im facing this at any hotel. Finally I will never come back again and I will advise everyone I know to runaway from this hotel which became less than motel. Thanks
8,0 Excellent
Pros: Quiet hotel that is secluded yet in a busy part of KL. Able to walk to Pavilion.
Cons: A lot of construction going around the hotel, the pavements are sometimes dangerous to walk around the hotel.
10,0 Excellent
Pros: Excellent by all means
Cons: Every things in it
8,0 Excellent
Pros: Original architecture, although interior dated
Cons: Getting old.
9,0 Excellent
Pros: Location is near the Pavilion Mall
Cons: after you walk thru the lobby and into the collidor leading to the room the decoration is bland, uninteresting, or no decoration and just plain wall in hallway and in the room. Swimming pool design is uninteresting, lack of some character and nite lights
9,0 Excellent
Pros: We had a two bedroom apartment, it was huge! Great value, two bathrooms (a bonus when traveling with teenage daughters)Very comfortable beds. Nice staff, good breakfast buffet. Loved the retro Malay style, cool to explore all the myriad of corridors and spaces of this old mansion like hotel. Nice pool.
Cons: Be good when the surrounding road and building works have finished for easier access.
Located in Kuala Lumpur (Kuala Lumpur City Centre), Royale Chulan Kuala Lumpur is within a 15-minute walk of Pavilion Kuala Lumpur and Kuala Lumpur Convention Centre. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Event facilities at this hotel consist of conference space and a meeting room.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 13 063 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Rooms & corridors are old. Gym was not functioning.
Okay
5,8
Pros: Strategies location & friendly housekeeping staffs.
Excellent
9,6
Pros: Location is quite good, next to everything.
Okay
5,0
Pros: Foods Bathroom Amenities
Excellent
9,2
Pros: I requested for extra pillows coz my neck has issues. Then requested when checking in if firmer or hard pillows are available and the check in lady very quickly arranged for it to be sent to my room. Had an absolutely good rest. She even asked me the following morning if I had a good rest with the hard pillows. The night snacks at the lounge has also improved! The roast lamb was really tasty. Thumbs up and keep up the good work! The club room is value for money.
Excellent
10,0
Pros: Great hospitality
Excellent
10,0
Pros: The view
Excellent
9,0
Pros: The room ,the food variety and the location
Good
6,8
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Details
Reviews
Overall 8,3 Excellent
Based on 13 063 reviews
Location
9,3
Beach
9,2
Wellness
9,1
Service
8,5
Bar
8,4
Breakfast
8,2
Food
8,0
WiFi
7,5
Room
6,6
Comfort
6,0
Wellness
9,3
Location
9,2
Service
8,3
Breakfast
7,1
Value
6,8
Room
6,3
Location
9,3
Wellness
9,1
Bar
8,9
Service
8,8
Food
8,6
Breakfast
8,1
Room
6,4
WiFi
6,2
Comfort
6,0
Location
9,1
Wellness
8,7
Service
8,4
Breakfast
8,0
Room
5,6
WiFi
5,4
Comfort
4,5
Wellness
9,3
Service
9,0
Location
8,7
Breakfast
8,4
Room
7,2
WiFi
5,9
5,0 Okay
Pros: Rooms & corridors are old. Gym was not functioning.
Cons: Noisy. Couldn't sleep well as the hotel was right beside a main road and sound proofing was poor.
5,8 Okay
Pros: Strategies location & friendly housekeeping staffs.
Cons: Lousy breakfast/foods........No value for d money as well. Terrible car park. Unfriendly or not well train receptionist.
9,6 Excellent
Pros: Location is quite good, next to everything.
Cons: Nothing
5,0 Okay
Pros: Foods Bathroom Amenities
Cons: The bed No sofa on room. Poor satellite TV channels No bathrobes
9,2 Excellent
Pros: I requested for extra pillows coz my neck has issues. Then requested when checking in if firmer or hard pillows are available and the check in lady very quickly arranged for it to be sent to my room. Had an absolutely good rest. She even asked me the following morning if I had a good rest with the hard pillows. The night snacks at the lounge has also improved! The roast lamb was really tasty. Thumbs up and keep up the good work! The club room is value for money.
Cons:
10,0 Excellent
Pros: Great hospitality
Cons: None
10,0 Excellent
Pros: The view
Cons:
9,0 Excellent
Pros: The room ,the food variety and the location
Cons: Nice hotel and friendly staff. Room was comfortable and room service rapid as well as satisfactory.variety of food offered on buffet.
6,8 Good
Pros: Good location within a 10 minute walk to bukit Bintang. Good breakfast too with a lot of variety and some changes to the menu everyday
Cons: The rooms are small compared to other 5 star hotels in the city. They really feel like 3 or 4 star hotel rooms
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 10-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 8 432 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Mediocre
3,8
Pros: Staff unsupported Bathroom congested
Good
7,0
Pros: The apartment was spacious and clean and the location is perfect in the middle of KL
Excellent
10,0
Pros: Contort Price Location
Excellent
9,2
Pros: Location
Good
7,9
Pros: Very close to the Petronas Towers and other malls Very large apartments which are well equipped with everything one would need
Okay
4,6
Pros: Location and big apartment
Details
Reviews
Overall 8,3 Excellent
Based on 8 432 reviews
Location
8,7
Comfort
8,3
Value
8,0
Room
7,9
Service
7,1
Breakfast
6,1
Wellness
5,9
Food
4,5
WiFi
2,9
Bar
2,8
Comfort
8,8
Location
8,1
Room
7,6
Service
6,0
Breakfast
5,7
Cleanliness
3,9
Food
3,7
WiFi
1,1
Location
8,5
Comfort
7,6
Room
7,3
Breakfast
6,4
Service
6,1
Food
4,2
Cleanliness
3,8
WiFi
1,2
Location
8,9
Comfort
7,8
Service
7,6
Room
7,0
Breakfast
5,9
Cleanliness
4,2
Food
4,2
WiFi
1,2
Location
9,0
Comfort
8,4
Value
8,2
Room
7,4
Amenities
6,6
Service
6,6
Breakfast
6,0
Food
4,1
3,8 Mediocre
Pros: Staff unsupported Bathroom congested
Cons: Staff behaviour
7,0 Good
Pros: The apartment was spacious and clean and the location is perfect in the middle of KL
Cons: The taxi service from the concierge were bad and they charge 3 times the real cost of the trip to any place
10,0 Excellent
Pros: Contort Price Location
Cons:
9,2 Excellent
Pros: Location
Cons: Comfortable
7,9 Good
Pros: Very close to the Petronas Towers and other malls Very large apartments which are well equipped with everything one would need
Cons: They hold a fee (which can be almost double your booking amount) and only return it after 11 days WIFI wasn’t great
4,6 Okay
Pros: Location and big apartment
Cons: Staffs were sooo rude all without exception
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 10-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 7 808 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10,0
Pros: Staff and location
Excellent
8,0
Pros: location
Good
6,0
Pros: Location
Good
7,0
Excellent
8,0
Pros: Hotel breakfast buffet was very good. The facilities were very good. The building was a bit old but still quite good. The staff were the best! I also liked the location of the hotel, walking distance to many destinations.
Good
7,0
Pros: Short walk to the center of KL
Okay
4,0
Pros: Location
Excellent
10,0
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Okay
4,0
Pros: Great location, 2 minutes walking from Lot10 shopping area and restaurants. Nice view from the room. Comfortable bed. Very nice lobby.
Excellent
9,0
Pros: Location
Excellent
8,0
Pros: Staff very friendly and helpful, great location, fantastic breakfast
Excellent
9,0
Pros: good
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Details
Reviews
Overall 8,3 Excellent
Based on 7 808 reviews
Beach
10,0
Location
9,6
Breakfast
9,1
Wellness
8,7
Service
8,5
WiFi
8,3
Food
8,2
Value
7,9
Room
5,9
Vibe
5,0
Cleanliness
4,2
Location
9,6
Service
9,0
Breakfast
9,0
Food
8,5
Room
5,0
Vibe
4,5
Cleanliness
3,7
Location
9,6
Breakfast
8,9
Food
8,0
Service
7,9
Room
5,2
Vibe
4,7
Cleanliness
4,0
Location
9,8
Breakfast
9,1
Service
7,9
Room
4,5
Vibe
4,0
Cleanliness
3,7
Location
9,4
Breakfast
9,1
Service
8,5
Food
8,1
Room
5,1
Cleanliness
3,9
Vibe
3,9
10,0 Excellent
Pros: Staff and location
Cons: Nothig
8,0 Excellent
Pros: location
Cons: While rooms were priced reasonably, everything else in the hotel -- food, laundry, etc. -- was VERY expensive
6,0 Good
Pros: Location
Cons: The room is dated, TV program almost non-existent for what supposed to be 5-star hotel.
7,0 Good
Pros:
Cons: Tired hotel very dated and requires update
8,0 Excellent
Pros: Hotel breakfast buffet was very good. The facilities were very good. The building was a bit old but still quite good. The staff were the best! I also liked the location of the hotel, walking distance to many destinations.
Cons: The rooms could be cleaner. The price was OK but maybe a little bit high. The fitness center needed more work and better equipment.
7,0 Good
Pros: Short walk to the center of KL
Cons: Bathrooms are in desperate need of renovation.
4,0 Okay
Pros: Location
Cons: The hotel is furnished very old. We booked double bed but when we arrived, they told that they dont have double and they offered us to put 2 single beds side by side. and it was really uncomfortable. Beds are rigit. The room was very old. So hotel doesnt worth the price
10,0 Excellent
Pros: We have breakfast and afternoon tea and cocktail at club lounge.It has swimming pool.
Cons: no
4,0 Okay
Pros: Great location, 2 minutes walking from Lot10 shopping area and restaurants. Nice view from the room. Comfortable bed. Very nice lobby.
Cons: The room was not clean nor serviced properly, but just tidied up in the morning. Tea bags and coffee were not replenished during the whole stay. Side tables were not wiped and coffee stains were visible. Floor was also not cleaned. We found 3 cockroaches in different areas of the room and on 3 different days. Furniture was old and damaged / scratched, sofa was broken and one leg was completely broken off. No power sockets next to the bed. We informed the reception for the above on the second day, nothing was done.
9,0 Excellent
Pros: Location
Cons: Rooms slightly outdated.
8,0 Excellent
Pros: Staff very friendly and helpful, great location, fantastic breakfast
Cons: Housekeeping for rooms was quite poor, very late service of room. Foyer and hallways for our room were not cleaned for duration of stay Rooms were a little tired. but still very nice
9,0 Excellent
Pros: good
Cons: no
With a stay at Hotel Istana Kuala Lumpur City Center, you'll be centrally located in Kuala Lumpur, within a 10-minute walk of Jalan Alor and Pavilion Kuala Lumpur. Featured amenities include a business center, limo/town car service, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
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Overall 8,3 Excellent
Based on 7 678 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,5
Pros: Location - near Pavillion n Bukit Bintang Near MRT to go around town area. Rooms - comfortable n clean. Staff - friendly and helpful
Excellent
10,0
Pros: The location is very good, step behind of pavilion mall
Good
7,0
Pros: Loved the location and the pool was splendid. Size of the room also pretty good and overall personnel was friendly but some just gave you the feeling that everything was just too much.
Excellent
9,0
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Excellent
9,6
Pros: My third stay at the hotel and they never disappoint.
Excellent
10,0
Pros: Every thing was good
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Details
Reviews
Overall 8,3 Excellent
Based on 7 678 reviews
Location
9,8
Service
7,0
WiFi
6,9
Value
6,6
Breakfast
6,2
Room
6,0
Location
9,7
Service
6,3
Value
6,0
Breakfast
5,8
Room
5,1
Cleanliness
4,7
Vibe
3,4
Location
9,8
Bar
7,8
Value
6,8
Service
6,7
Breakfast
6,0
Room
4,9
Amenities
4,5
Cleanliness
4,4
Vibe
4,0
Location
9,8
Value
6,7
Service
6,5
Breakfast
6,1
Room
5,0
Amenities
4,8
Cleanliness
4,7
Vibe
4,2
Location
9,8
Service
7,5
Breakfast
6,6
Room
4,9
Vibe
3,9
7,5 Good
Pros: Location - near Pavillion n Bukit Bintang Near MRT to go around town area. Rooms - comfortable n clean. Staff - friendly and helpful
Cons: Suggest that the hotel opens its banquet room (if they have the smaller ones) to accomodate the high volume during peak period for breakfast and hire more manpower. Guests ended up waiting for quite some time to wait for a clean ,empty table to sit. Due to lack of manpower, staff needs more time to clear tables and prepare utensils on the table. Witnessed a few arguements between foreign guests n staffs during breakfast and even at the hotel lobby. Be more proactive in service recovery too.
10,0 Excellent
Pros: The location is very good, step behind of pavilion mall
Cons: Location
7,0 Good
Pros: Loved the location and the pool was splendid. Size of the room also pretty good and overall personnel was friendly but some just gave you the feeling that everything was just too much.
Cons: Mildew in the shower an the bathroom in a 5* hotel? Really? Also the minibar was not emptied out from the previous guest. A lot of bad or not existing maintenance of stuff. My husband made the joke : The hotel is called Millennium cause that is when it had the last update in style and maintenance. He wasn't that far off... But the worst is the breakfast.... Not the food itself, although not extreme good quality, but the feeding frenzy of 200 people. Every morning just looked like war just broke out and people were grabbing what they could. Shoving and pushing; yelling at the cooks for not making their eggs faster. Everything was always finished cause people just loaded their tables with all they could get, but unable to eat it all... It was a shameful experience. I don't know how they can solve this but it was disgusting to see.
9,0 Excellent
Pros: The staff was very friendly and responsive. When we need a technician to show us how the air-conditioning worked, a member of staff came to our door within minutes.
Excellent location too. At the heart of the shopping and dining area of Kuala Lumpur and just 20 minutes walk through a shopping centre to the famous Petronas Towers.
Cons: The internet access in the rooms can be faster and easier to log on. Internet access is increasingly becoming a key consideration by visitors when deciding which hotel to choose.
9,6 Excellent
Pros: My third stay at the hotel and they never disappoint.
Cons:
10,0 Excellent
Pros: Every thing was good
Cons: Nothing
With a stay at Grand Millennium Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, steps from Pavilion Kuala Lumpur and within a 5-minute walk of Lot 10 Shopping Centre. Featured amenities include wired Internet access (surcharge), a business center, and limo/town car service. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
Overall 8,2 Excellent
Based on 15 857 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Lication
Mediocre
3,8
Pros: Location
Excellent
10,0
Pros: Loved everything. The service, the cleanliness, the staff, the chefs.
Excellent
8,2
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Excellent
10,0
Pros: Everything! The service was great, the breakfast was great, the staff were friendly and welcoming, the place is clean, the pool is great. We loved everything
Excellent
9,0
Pros: The city view from my room
Okay
5,8
Excellent
8,0
Pros: it's downstair to mall, convenient access to the train.
Excellent
9,0
Pros: The club lounge is 100% worth the extra spending. Absolutely amazing facility - taking advantage of the free cocktails and canapes in the evening makes it well worth the money. The club rooms are also exceptional.
Details
Reviews
Overall 8,2 Excellent
Based on 15 857 reviews
Location
9,4
Beach
9,3
Pool
9,3
Bar
8,8
Breakfast
7,8
Service
7,5
WiFi
6,4
Comfort
6,0
Room
5,1
Vibe
3,9
Cleanliness
3,1
Location
9,5
Pool
9,2
Bar
8,7
Breakfast
7,8
Service
6,5
Comfort
5,9
Room
4,6
Amenities
4,6
WiFi
4,2
Vibe
2,9
Cleanliness
2,4
Location
9,6
Pool
9,4
Breakfast
8,3
Food
7,9
Service
7,7
Comfort
5,6
Room
4,2
Vibe
3,0
Cleanliness
2,9
Location
8,9
Breakfast
7,8
Service
7,6
Comfort
6,0
Room
3,6
Vibe
3,3
Cleanliness
2,7
Location
9,4
Value
7,4
Service
6,9
Room
4,5
Cleanliness
3,3
Vibe
3,0
5,0 Okay
Pros: Lication
Cons: Stinky carpet Scattered unprofessional gym Lengthy complicated process for check in and check out
3,8 Mediocre
Pros: Location
Cons: Very rundown. Cockroach in the room. Only bath towel with no hand towel. 1 roll of toilet paper for 4 days of stay with no refill. Room is non smoking but the floor is, so room fill with smoke odor. Aircon very weak. Overall very bad, and I am not the complaining type.
10,0 Excellent
Pros: Loved everything. The service, the cleanliness, the staff, the chefs.
Cons:
8,2 Excellent
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Cons: Room could have been much cleaner
Rooms are getting old and tired
Communication barrier, took 4 attempts to get someone to replace a curtain that was too small for a bedroom window
High volume of guests who had zero manners at breakfast, just pushed their way forward for everything including pushing my children
10,0 Excellent
Pros: Everything! The service was great, the breakfast was great, the staff were friendly and welcoming, the place is clean, the pool is great. We loved everything
Cons: Nothing
9,0 Excellent
Pros: The city view from my room
Cons:
5,8 Okay
Pros:
Cons: Check in for 1 one night, the room not clear proper.. We found lot of item that not clear from room. Not sure how the housekeeping realise this room with out proper checking. We highlight this to reception staff with showing the picture. She also cannnot do anything, just say sorry and change the room.. This happen in 5 star hotel under berjaya. Check in wait 15 minute, change room also wait 20 minute.
8,0 Excellent
Pros: it's downstair to mall, convenient access to the train.
Cons: BTS mall is always crowd
9,0 Excellent
Pros: The club lounge is 100% worth the extra spending. Absolutely amazing facility - taking advantage of the free cocktails and canapes in the evening makes it well worth the money. The club rooms are also exceptional.
Cons: Our room unfortunately was not ready for us apon our arrival. It was difficult to communicate with the reception to arrange a room change for the next day however it was around the busy new year period so it was understandable.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
Overall 8,0 Excellent
Based on 6 809 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: Stayed at executive suite and it is very great! Comfortable and spacious!
Good
6,0
Pros: The Bed sheet so far is good comfortable and staff services nicely
Excellent
8,0
Pros: very nice room, with a great view. We had a great stay.
Excellent
10,0
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Good
7,5
Pros: location price room size ...
Excellent
9,4
Pros: Friendly staff. Great location. Reasonable price.
Good
7,0
Pros: My family loved the view from the hotel. The staff were very helpful and understanding. The hotel's facilities were excellent.
Details
Reviews
Overall 8,0 Excellent
Based on 6 809 reviews
Wellness
8,8
Location
8,3
Bar
8,0
Service
7,6
Room
7,5
Breakfast
6,4
Amenities
5,9
WiFi
5,8
Location
7,7
Service
7,6
Room
7,0
Cleanliness
6,3
Breakfast
6,1
Vibe
4,0
Service
8,4
Location
7,8
Comfort
7,6
Room
7,0
Breakfast
6,5
Amenities
5,7
Vibe
4,6
Wellness
9,0
Location
8,5
Value
8,4
Comfort
8,0
Service
7,8
Room
7,2
Breakfast
6,0
Vibe
4,4
Location
8,3
Comfort
7,4
Room
7,2
Service
6,7
Amenities
6,0
Vibe
4,4
9,0 Excellent
Pros: Stayed at executive suite and it is very great! Comfortable and spacious!
Cons: The location abit far from bukit bintang and contructions happening around the area limit access to Furama hotel.
6,0 Good
Pros: The Bed sheet so far is good comfortable and staff services nicely
Cons: Regarding the toilet is poor, the sink washing draing piping stuck, the cleaning in Toilet and bathroom also poor.
8,0 Excellent
Pros: very nice room, with a great view. We had a great stay.
Cons: the room had a slight smoke smell that came from the vents once the AC was off
10,0 Excellent
Pros: The staff, and the people really, were absolutely amazing. So kind and helpful. I did not have a stress in the world because I knew they were there and willing to help when needed.
Cons: No complaints here.
7,5 Good
Pros: location price room size ...
Cons: hotel is now old u must need renovations
9,4 Excellent
Pros: Friendly staff. Great location. Reasonable price.
Cons: Bathroom could of been a little cleaner.
7,0 Good
Pros: My family loved the view from the hotel. The staff were very helpful and understanding. The hotel's facilities were excellent.
Cons:
A stay at Furama Bukit Bintang places you in the heart of Kuala Lumpur, within a 10-minute walk of Berjaya Times Square and Sungei Wang Plaza. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Planning an event in Kuala Lumpur? This hotel features 260 square feet (24 square meters) of event facilities. Free self parking is available onsite.
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