Kuala Lumpur hotels near Jamek Mosque Kampung Baru

Pros: The service was amazing. I informed them that it was my girlfriends bday and they pulled all the stops to make it an amazing one.

Pros: its amizing hotel thanx alot for a good sarvic

Cons: nathing

Pros: Comfortable bed and nice bathroom

Cons: Starting from the beginning of my experience, once I had booked the room it said that it's ready for checkin. However I had to wait a good 40 minutes. Lift system is very old and requires you to insert their card each time you use it. Often it doesn't read the card. Even 3 star hotels use the touch system. I've never been so disappointed by the breakfast menu in a 5 star hotel. Limited to 10 items at max, if that. Moving on, the swimming pool closes at 6pm... and has no lifeguard! That's a real shame as kids won't be able to enjoy the pool. As for my room, there were lights that weren't working, wallpaper peeling off from the edges, bath tap not fitted properly on the wall and flimsy wardrobe doors! Overall the layout of the room is full and boring. With a table that looks like a ironing board. There was a 10% service which came as a surprise although it does say in very small writing on one of the booking confirmation emails. This should be clearly stated next to the booking summery. Very disappointing. All of these things added up one bit at a time to one big disappointing experience. Would definitely think twice before returning or recommending anyone. The only plus points were that staff are quite friendly and inviting, location is second to none and has a varied selection of designer retailers inside the hotel.

Pros: One of the best hotel I have ever been in my life. The walking distance to pavillion is just 1 minute, just need to crossed the road. The bed is super clean. Toilet is the best I have ever experienced in life. Got coffee machine in the room. They even refreshed the bed when we are going out in the evening.

Cons: Everything is perfect.

Pros: Location

Pros: Nice location Friendly staff

Pros: Staff very friendly and helpful especially the receptionist miss sharron

Cons: None

Pros: Room and location

Pros: Great suites, nice facilities and staff. I will stay here again.

Cons: The elevators break down all the time and they don’t fix them quickly because they want to claim it against the insurance. Waited 15 min for the elevator many times and even had to take the stairs a few times. They also have construction going on and they worked even on Sunday morning. However, when the construction is done, during 2020 I assume, and the elevator problem fixed, then The Face Suites will be a perfect place to stay. Meanwhile, ask for a low floor room facing away from the construction works.

Cons: The elevators are not well maintained, I even waited for the elevator for 30mins. The staff are not really helpful, I parked my car at B2, the staff asked me to take our luggage by climbing the stairs up to lobby. But the technician is good enough to replace the spoiled micro wave instantly. The location is not strategic enough for travelling, there is a distance from KLCC which is not reachable by walking. The pool is nice, but there are construction near by which ruined the scenery from the sky deck. There is no tend at the pool area if it is raining the pool area will be closed not even let the guest go out and take photos. The parking is quite troublesome as you have to validate the ticket when you go out every single time!

Pros: Quick check out.

Cons: 1. Colossal construction site near the hotel, the view from the infinity pool is completely spoiled (see attached picture). It was never specified before, so we could choose another stay. 2. Lift waiting time is 15-40 min. It is not a joke! Only 4 of 8 lifts were in operation. Absolutely ridiculous. 3. Wifi wasn't available for 2 of 4 days of our stay. Just to remind - it is a luxury suite hotel. 4. Water drain worked poorly. Again - luxury apartment. 5. Noisy air conditioning. I suppose the devices are not getting proper maintenance. Everything described you get for "only" ~550 MYR (140 USD) per day.

Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.

Cons: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged. The room condition was unclean so I felt it was not cleaned properly.

Pros: Great location in 5 minutes walk from Petronas towers. Quite luxurious accommodation. Beautiful pool on 51 floor.

Cons: It's a 51-storey building, and a lot of elevators were not working. It might took up to 20 minutes to get upstairs/downstairs. Also the suit was not so clean & neat.

Pros: Staff were very friendly and helpful. Location was excellent and good breakfast.

Cons: The lifts were barely working during our stay and were very delayed. There was also construction noise until 10pm right by our window. Construction of a new building also blocks much of the view from the pool.

Pros: Booked cheapest room but got a whole apartment, better then the one i live in. The apartment was top!

Cons: Very slow elevetors, had to wait around 7m. A crane was visible ftom the infinoty pool, partiallyblockg the towers

Pros: The views from the rooftop bar and restaurant and the pool were unreal! On our last morning, we paid extra for breakfast and it was worth it. We could have stayed there all day eating if they let us.

Pros: Great apartment and infinity pool In the Future the view of the room in direction to the Petronas Towers could be blocked by the new „The Face“ building.

Pros: The hotel is amazing. The location is good, near a train station. The breakfast was probably one of the best I ever try.

Cons: Sometimes it happens that there is no elevator for 10 minutes because there's so many floors in the building and if you're a smoker, the only place where you can smoke is in front of the building (not even in the bar).

Pros: The room was big

Cons: No restaurant, I asked for ice, the did not have any .

Pros: The room meet our expectations.

Cons: Nothing the stay was excellent.

Pros: It has got a rather old kind of interior but classy, clean, refined and we loved it. Awesome variety for breakfast - caters to different taste buds

Cons: Pool was a bit murky

Pros: - The room was amazing, very clean, many furnitures and very nice decoration - Breakfast is amazing - Swimming pool is really nice and calm - Staff was very friendly, nice and helpful

Cons: Nothing ! We recommand this place and will come back next time we come to KL !

Pros: The rooms are spacious. One 3 room suite and 2 individual ones. Family thoroughly enjoyed the weekend.

Pros: I got an amazing check-in experience. My room is very clean really bigger than what i’ve imagined. The staffs were so friendly and helpful, they helped me a lot with concierge service and also advised many wonderful places to explore!

Cons: Room’s wifi was a minor defect. It’s not really working well and sometimes can’t connect. The nearby building is under constructing so it makes some noise but it’s not a big problem anyway.

Pros: Location next to pavilion mall

Cons: Old interiors. Mildew smell

Pros: Excellent central location, stylish and modern with a comfort and luxury feel to the place. Amazing 10th floor pool and poolside bar and great bar in the lobby also.

Cons: I can’t think of anything I didn’t like.

Pros: Good central location, easy walking to Pavilion Mall, lots of restaurants near by and inside the hotel. Great friendly helpful staff.

Cons: Some of the room decor is a bit outdated. Window sill/ceiling leaked when there was heavy rain.

Pros: Overall nice clean hotel with big room and adequate facilities

Cons: The front desk staff was useless, though I had confirmed booking they said they didnt have any information, they didnt even give a late check out though I had two rooms booked and I told them that I shall let go of one of the rooms early they day before. Horrible front desk staff

Pros: The lobby and rooms were lovely. The F&B was great also.

Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.

Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.

Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.

Pros: The corner room was absolutely my favs! i always stay in corner room whenever i stay here. The Location is just walking distance to shopping center.. excellent service.

Cons: Breakfast was just so so

Pros: the breakfast is really gorgeus! Staff is friendly and helpful. The location is very comfortable - city center, very close to convention center, shops and restaurants are all at hand. The apartment room is quite big and well equipped - iron, cups, oven, plates, everything is in. Suitable for long stay / stay with kids when they need some special food.

Cons: kitchen zone pretty old and furniture looks old. There was a smell like someone was smoking in the room, however I asked non-smoking room. Thanks to staff they brough an air cleanser and almost totally removed the smell while I was out.