Best Kuala Lumpur hotels near Capital Square
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Suria KLCC Shopping Centre. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
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Overall 9,2 Excellent
Based on 8 374 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Excellent
10,0
Pros: Nice service and hospitality,good location
Good
7,5
Pros: the location, the view from the swimmingpool
Excellent
10,0
Pros: The hotel facilities restaurants the pool the luxuriousness
Excellent
9,6
Pros: Fantastic breakfast
Excellent
10,0
Pros: The room was fantastic with great views of Petronas Towers and Park. Would definitely stay here again and recommend to family and friends.
Excellent
10,0
Pros: The property was beautiful, clean and child-friendly. The staff were incredibly kind and helpful - I was very impressed by every member I encountered (which very rarely happens). We checked in the day after my birthday and the staff sent a cake to my room. I really couldn’t praise them enough. The food was amazing; The Mandarin serves the best breakfast buffet I have ever had the pleasure of well...paying for! We also had the evening buffet at ‘Mosaic’ and we were not disappointed. There were so many cuisines, I was in heaven.
Excellent
10,0
Pros: Everything was excellent.
Excellent
9,6
Pros: Nice n cosy pPlace to stay. Near many amnemities.
Excellent
10,0
Pros: Amazing
Excellent
10,0
Pros: Nice rooms, great location, friendly and helpful staff, outstanding amenities.
Excellent
9,6
Pros: We only stayed for one night and had to get up early for a flight and so did not get to have breakfast. There is a mall next door which is great but did not do much at the hotel except sleep. It is a very beautiful hotel and the staff is very professional.
Details
Reviews
Overall 9,2 Excellent
Based on 8 374 reviews
Wellness
9,6
Location
9,6
Pool
9,1
Service
9,0
Bar
8,8
Vibe
8,5
Breakfast
8,4
Room
8,3
Food
8,2
Amenities
8,0
Cleanliness
7,9
WiFi
7,3
Comfort
7,2
Value
6,1
Wellness
9,7
Location
9,6
Pool
9,2
Service
8,9
Breakfast
8,7
Food
8,7
Cleanliness
8,3
Amenities
8,3
Room
7,3
Value
6,3
Wellness
9,6
Pool
9,3
Location
9,3
Service
8,9
Breakfast
8,6
Room
8,3
Food
8,1
Cleanliness
7,9
Value
6,2
Location
9,6
Service
8,9
Food
8,2
Breakfast
8,1
Room
7,7
Value
6,0
Pool
9,3
Location
9,3
Service
8,7
Breakfast
8,0
Room
8,0
Food
8,0
Amenities
7,6
Value
5,6
10,0 Excellent
Pros: Hospitality from all staff level. Cleanliness. Excellent location. Old hotel but well maintained.
Cons:
10,0 Excellent
Pros: Nice service and hospitality,good location
Cons: None
7,5 Good
Pros: the location, the view from the swimmingpool
Cons: for some reason, every time that we requested a service at the hotel ( lunch at the hotel, or we played golf ) the stuff was asking to pay in advance instead of charging to our room. A 5 star hotel, asking to pay in advance or we couldn´t use the facilities it was not nice.
10,0 Excellent
Pros: The hotel facilities restaurants the pool the luxuriousness
Cons: drinks a bit high priced
9,6 Excellent
Pros: Fantastic breakfast
Cons:
10,0 Excellent
Pros: The room was fantastic with great views of Petronas Towers and Park. Would definitely stay here again and recommend to family and friends.
Cons: Breakfast variety can be improved and breakfast area is not very spacious.
10,0 Excellent
Pros: The property was beautiful, clean and child-friendly. The staff were incredibly kind and helpful - I was very impressed by every member I encountered (which very rarely happens). We checked in the day after my birthday and the staff sent a cake to my room. I really couldn’t praise them enough. The food was amazing; The Mandarin serves the best breakfast buffet I have ever had the pleasure of well...paying for! We also had the evening buffet at ‘Mosaic’ and we were not disappointed. There were so many cuisines, I was in heaven.
Cons:
10,0 Excellent
Pros: Everything was excellent.
Cons: Nothing.
9,6 Excellent
Pros: Nice n cosy pPlace to stay. Near many amnemities.
Cons: Traffic very bad ard the area
10,0 Excellent
Pros: Amazing
Cons: Nothing
10,0 Excellent
Pros: Nice rooms, great location, friendly and helpful staff, outstanding amenities.
Cons: Nothing
9,6 Excellent
Pros: We only stayed for one night and had to get up early for a flight and so did not get to have breakfast. There is a mall next door which is great but did not do much at the hotel except sleep. It is a very beautiful hotel and the staff is very professional.
Cons: Nothing
With a stay at Mandarin Oriental Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 4-minute walk from Kuala Lumpur Convention Centre and 5 minutes by foot from Suria KLCC Shopping Centre. Featured amenities include a business center, limo/town car service, and express check-in. Free self parking is available onsite.
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 8,9 Excellent
Based on 21 921 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Everything was excellent. Recommend staying in exec rooms with Club lounge access. Staff went out of their way for us and were incredibly helpful and friendly. I would stay here every time I visit KL.
Excellent
9,6
Pros: Just to note the service was exceptional from the moment we stepped in. Our room was also upgraded due to a special occasion, which made our stay even better. This was truly one of the best hotels I stayed in. Being a gym junkie, I very much enjoyed the hotel’s fitness facilities - again one of the best equipped gym I’ve been to whilst on holidays.
Excellent
10,0
Pros: Service
Excellent
10,0
Pros: Our lovely anniversary surprise in our room.
Excellent
10,0
Pros: Very beautiful and inspiring garden in the hotel I like the gym, it is really well equipped with excellent new, & clean equipment. The breakfast is very good and delicious. The staff are very friendly.
Excellent
9,0
Pros: Food
Excellent
9,2
Pros: Fabulous Breakfast. Value for money. Great location for shopping and leisure.
Excellent
9,2
Pros: The location, service, food and staff were excellent.
Excellent
10,0
Pros: The staff at the Shangri La made sure our stay was perfect on every level
Excellent
9,6
Pros: Staffs are efficient and friendly.
Excellent
8,8
Pros: Every thing is good
Details
Reviews
Overall 8,9 Excellent
Based on 21 921 reviews
Service
9,3
Location
9,1
Breakfast
8,9
Wellness
8,7
Bar
8,2
WiFi
8,2
Food
8,0
Amenities
7,8
Vibe
7,7
Room
7,1
Value
6,8
Beach
3,6
Location
9,2
Breakfast
9,0
Service
8,9
Wellness
8,8
Bar
8,6
Food
8,0
Amenities
7,8
Room
6,8
Value
6,4
Service
9,6
Breakfast
8,9
Location
8,7
Wellness
8,6
Amenities
7,9
Bar
7,7
Food
7,6
Room
7,4
Value
6,9
Location
9,6
Service
9,1
Breakfast
8,8
Amenities
8,2
Room
7,0
Value
6,9
Service
8,8
Location
8,8
Breakfast
8,4
Food
7,9
Room
7,5
Vibe
7,4
10,0 Excellent
Pros: Everything was excellent. Recommend staying in exec rooms with Club lounge access. Staff went out of their way for us and were incredibly helpful and friendly. I would stay here every time I visit KL.
Cons: Rooms need some modernising but everything classic and high quality
9,6 Excellent
Pros: Just to note the service was exceptional from the moment we stepped in. Our room was also upgraded due to a special occasion, which made our stay even better. This was truly one of the best hotels I stayed in. Being a gym junkie, I very much enjoyed the hotel’s fitness facilities - again one of the best equipped gym I’ve been to whilst on holidays.
Cons: I have to say there was very little to dislike; however if I have to be too critical I outline a few points: - Malaysia being a Muslim country, I as a female was completely dismissed by male cleaners, they would say hello to my partner, acknowledge my partner every day, whilst I was rudely ignored. I raised this at the reception - as this type of behaviour is deemed rude in Australia, and unfortunately I am the paying customer.
10,0 Excellent
Pros: Service
Cons: Pool was small
10,0 Excellent
Pros: Our lovely anniversary surprise in our room.
Cons:
10,0 Excellent
Pros: Very beautiful and inspiring garden in the hotel I like the gym, it is really well equipped with excellent new, & clean equipment. The breakfast is very good and delicious. The staff are very friendly.
Cons: I face a problem when I needed to buy something but I didn't find a supermarket or grocery around neither in the hotel.
9,0 Excellent
Pros: Food
Cons: Security
9,2 Excellent
Pros: Fabulous Breakfast. Value for money. Great location for shopping and leisure.
Cons: There is no welcome drink because i am not member of hotel's loyalty programme.
9,2 Excellent
Pros: The location, service, food and staff were excellent.
Cons: The hotel room is very old and not up to the standards of an establishment of this repute.
10,0 Excellent
Pros: The staff at the Shangri La made sure our stay was perfect on every level
Cons: We liked everything!
9,6 Excellent
Pros: Staffs are efficient and friendly.
Cons:
8,8 Excellent
Pros: Every thing is good
Cons: Nothing
A stay at Shangri-La Hotel - Kuala Lumpur places you in the heart of Kuala Lumpur, within a 15-minute walk of Kuala Lumpur Tower and Kuala Lumpur Convention Centre. Featured amenities include limo/town car service, a computer station, and express check-in. This hotel has 15 meeting rooms available for events. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Enjoy a stay at Hilton Kuala Lumpur, only 28 minutes by high-speed, direct train from Kuala Lumpur International Airport. Boasting modern and innovative design, the 35-story building showcases stylish rooms and suites, all equipped with large flat-screen TVs, rain showers and floor-to-ceiling windows; gastronomical excellence; an elegant spa, and magnificent event space in the heart of the vibrant KL Sentral area. Choose an executive room or suite for exclusive Executive Lounge access. - Next to Kuala Lumpur Sentral Station, Nu Sentral shopping mall and minutes from Petronas Twin Towers - 28 minutes from Kuala Lumpur International Airport (KUL) by high-speed direct train (KLIA Ekspres) - 10 innovative concept dining outlets and award winning Chinese and Japanese restaurants - 14 meeting spaces including spectacular Grand Ballroom and leveL7even multi-event venue - Spacious and chic rooms and suites with panoramic city and beautiful KL Lake Gardens view - Beautiful 120-meter freeform outdoor pool with panoramic skyline views
Overall 8,9 Excellent
Based on 9 279 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,1
Pros: Staff are friendly
Okay
4,2
Excellent
10,0
Pros: The staff are absolutely hands down the best thing about this place. The most wonderful customer service I have ever encountered. Must be excellent training because every single member of staff is genuinely helpful and so professional at the same time. Love the gym, swimming pool and breakfast too. Proper gym and huge pool in the middle of the city. Hats off to the lovely pool staff too especially the kakak from Kuching and the lovely young man. I was travelling with a 13 month old. The warmth shown by every member of staff made the stay particularly memorable.
Excellent
10,0
Pros: Excellent hotel, I will stay there again when next visiting KL.
Excellent
10,0
Pros: Exceeded my expectations. Great staff, friendly attitudes. First time upgraded to executive level and it was eye opening. Drinks and light food served 2-3 times a day with a view from the 33rd floor executive lounge, all free for executive level. Really enjoyed the hotel and would return. Pretty big gym, real yoga mats, sauna I didn't get to try but will next time. Great bed and shower.
Excellent
9,6
Pros: The hotel has a perfect location above the KL central station that all metro lines pass by & there is a direct train to the KL international airport which takes only 28min. The staff is very friendly. The room service is excellent leaving us lovely welcoming notes on the bed. The hotel and the room is very clean. Nice view on a lake. Near the bird & butterfly parks. there is always a nice smell in the elevator. i liked also the swimming pool.
Mediocre
3,8
Pros: Staff kindness
Excellent
9,2
Pros: Location and service
Excellent
8,5
Pros: Excellent hotel, great staff.
Excellent
9,2
Pros: Swimming pool
Excellent
10,0
Pros: Breakfast spread was awesome! Staff was very attentive. The international buffet spread for breakfast is huge that u don’t know where to start
Excellent
10,0
Pros: The hotel interior, breakfast, bar, pool, room. coffee bar in the lobby, located just across the train station and so can go anywhere, staff are fabulous!
Details
Reviews
Overall 8,9 Excellent
Based on 9 279 reviews
Location
9,4
Pool
9,2
Wellness
9,0
Breakfast
8,7
Service
8,4
Room
8,2
Vibe
8,0
Food
7,8
Comfort
7,7
Cleanliness
7,5
Amenities
7,4
WiFi
6,8
Value
6,3
Location
9,6
Pool
9,5
Wellness
8,9
Breakfast
8,5
Service
8,1
Food
7,7
Amenities
7,6
Cleanliness
7,5
Room
7,3
Value
6,9
Location
9,3
Wellness
9,2
Pool
9,0
Breakfast
8,8
Service
8,3
Room
8,2
Cleanliness
7,6
Value
6,4
WiFi
5,3
Location
9,6
Pool
9,2
Breakfast
8,7
Room
7,9
Cleanliness
7,7
Service
7,6
Vibe
7,0
Value
6,6
Pool
9,3
Location
9,3
Wellness
9,2
Breakfast
8,9
Service
8,4
Room
8,2
Value
6,5
7,1 Good
Pros: Staff are friendly
Cons: Car or taxi to go to the lobby. Very inconvenient
4,2 Okay
Pros:
Cons: Overcharging. Nothing special. Mainstream. Prices are unoriginal.
10,0 Excellent
Pros: The staff are absolutely hands down the best thing about this place. The most wonderful customer service I have ever encountered. Must be excellent training because every single member of staff is genuinely helpful and so professional at the same time. Love the gym, swimming pool and breakfast too. Proper gym and huge pool in the middle of the city. Hats off to the lovely pool staff too especially the kakak from Kuching and the lovely young man. I was travelling with a 13 month old. The warmth shown by every member of staff made the stay particularly memorable.
Cons:
10,0 Excellent
Pros: Excellent hotel, I will stay there again when next visiting KL.
Cons: Nothing.
10,0 Excellent
Pros: Exceeded my expectations. Great staff, friendly attitudes. First time upgraded to executive level and it was eye opening. Drinks and light food served 2-3 times a day with a view from the 33rd floor executive lounge, all free for executive level. Really enjoyed the hotel and would return. Pretty big gym, real yoga mats, sauna I didn't get to try but will next time. Great bed and shower.
Cons: Lights were genuinely hard to figure out with their eccentric switch placement. Room was a bit dated but still very good.
9,6 Excellent
Pros: The hotel has a perfect location above the KL central station that all metro lines pass by & there is a direct train to the KL international airport which takes only 28min. The staff is very friendly. The room service is excellent leaving us lovely welcoming notes on the bed. The hotel and the room is very clean. Nice view on a lake. Near the bird & butterfly parks. there is always a nice smell in the elevator. i liked also the swimming pool.
Cons:
3,8 Mediocre
Pros: Staff kindness
Cons: Small rooms, old building, poor furniture, small restaurant for breakfast, the breakfast is the same every day no changes no attraction, swimming pool is very small, hotel location is difficult to access exempt through the metro station.
9,2 Excellent
Pros: Location and service
Cons: Parking
8,5 Excellent
Pros: Excellent hotel, great staff.
Cons: Access keys randomly don't work on occasion.....
9,2 Excellent
Pros: Swimming pool
Cons: Nil
10,0 Excellent
Pros: Breakfast spread was awesome! Staff was very attentive. The international buffet spread for breakfast is huge that u don’t know where to start
Cons: Nothing
10,0 Excellent
Pros: The hotel interior, breakfast, bar, pool, room. coffee bar in the lobby, located just across the train station and so can go anywhere, staff are fabulous!
Cons: Nothing!
Enjoy a stay at Hilton Kuala Lumpur, only 28 minutes by high-speed, direct train from Kuala Lumpur International Airport. Boasting modern and innovative design, the 35-story building showcases stylish rooms and suites, all equipped with large flat-screen TVs, rain showers and floor-to-ceiling windows; gastronomical excellence; an elegant spa, and magnificent event space in the heart of the vibrant KL Sentral area. Choose an executive room or suite for exclusive Executive Lounge access. - Next to Kuala Lumpur Sentral Station, Nu Sentral shopping mall and minutes from Petronas Twin Towers - 28 minutes from Kuala Lumpur International Airport (KUL) by high-speed direct train (KLIA Ekspres) - 10 innovative concept dining outlets and award winning Chinese and Japanese restaurants - 14 meeting spaces including spectacular Grand Ballroom and leveL7even multi-event venue - Spacious and chic rooms and suites with panoramic city and beautiful KL Lake Gardens view - Beautiful 120-meter freeform outdoor pool with panoramic skyline views
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Overall 8,9 Excellent
Based on 7 499 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8,3
Pros: Large spacious apartment The pool and drink areas were amazing as was the view. Good check in and check out.
Excellent
9,6
Pros: Easy check in
Good
7,1
Pros: Very spacious room nicely fournished, with a small kitchenette with fridge. Nice to have a washing machine and iron as well. The view from the pool and the bar is simply amazing.
Okay
5,4
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Excellent
9,0
Pros: Perfect location, good breakfast, great staff and modern decor. Our suite felt like home during the 3 days we stayed... it was HUGE and comfortable with beautiful views to the Petronas. The hotel has a very good quality-price relation. I also highly recommend the restaurant, not only for the views you get but for the food, which is delicious!
Excellent
8,3
Pros: great pool - but only for taking pictures, not really for swimming
Excellent
8,8
Pros: We visited this Hotel two years ago as well and we liked it so much back then that we definately wanted to come back. The Infinitypool is great and the view was amazing. Also the Hotel isn't far from the KLCC and also the Monorail so you get around the city very well. Also it is great to have a washing machine with dryer function. As this was the last stop in our vacation before going home, we came home with clean clothes!
Excellent
10,0
Pros: Clean, good facilities, spacious rooms, good location and very good customer service
Excellent
8,8
Pros: Nice, big, clean apartment. Very nice view from swimming pool/ rooftop
Excellent
10,0
Pros: Excellent experience Stayed with family.
Good
6,2
Pros: The room was big
Details
Reviews
Overall 8,9 Excellent
Based on 7 499 reviews
Vibe
9,2
Room
8,8
Location
8,8
Comfort
8,5
Pool
8,1
Service
7,0
Breakfast
6,6
WiFi
5,4
Vibe
9,2
Room
8,6
Location
8,6
Comfort
8,5
Pool
7,7
Service
6,4
Amenities
5,9
Breakfast
5,7
Vibe
9,1
Room
8,7
Comfort
8,5
Location
8,3
Pool
7,6
Service
7,5
Breakfast
6,8
Vibe
9,0
Location
8,8
Comfort
7,8
Pool
7,6
Room
7,6
Service
7,3
Breakfast
6,6
Cleanliness
6,2
Vibe
8,9
Location
8,7
Room
8,4
Pool
8,3
Value
7,3
Service
6,7
Amenities
5,8
8,3 Excellent
Pros: Large spacious apartment The pool and drink areas were amazing as was the view. Good check in and check out.
Cons: Front door did not close automatically, it was easy for it to stay ajar. Step into doorway was difficult to see, a trip hazard
9,6 Excellent
Pros: Easy check in
Cons: Insects in room
7,1 Good
Pros: Very spacious room nicely fournished, with a small kitchenette with fridge. Nice to have a washing machine and iron as well. The view from the pool and the bar is simply amazing.
Cons: Not enough elevators for a building of that size, we once had to wait 20 minutes to get an elevator down to the lobby. Bed sheets and towels with some stains. Not enough sunbeds by the pool. Overall not so much care for the details. I would not consider this a 5 star hotel but 4 at max.
5,4 Okay
Pros: Considering the location, The face is reasonable price. There were enough parking lot which was very convinient.
Cons: When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged.
The room condition was unclean so I felt it was not cleaned properly.
9,0 Excellent
Pros: Perfect location, good breakfast, great staff and modern decor. Our suite felt like home during the 3 days we stayed... it was HUGE and comfortable with beautiful views to the Petronas. The hotel has a very good quality-price relation. I also highly recommend the restaurant, not only for the views you get but for the food, which is delicious!
Cons: No one informed us that the hotel was on works and that the view from the swimming pool would somehow be ruined by that. Also, the pool is always very crowded and the lifts take way too long to arrive...
8,3 Excellent
Pros: great pool - but only for taking pictures, not really for swimming
Cons: Breakfast far below expectations - unpleasant breakfast room.
8,8 Excellent
Pros: We visited this Hotel two years ago as well and we liked it so much back then that we definately wanted to come back. The Infinitypool is great and the view was amazing. Also the Hotel isn't far from the KLCC and also the Monorail so you get around the city very well. Also it is great to have a washing machine with dryer function. As this was the last stop in our vacation before going home, we came home with clean clothes!
Cons: The hotel actually changed quite a bit since our last visit 2 years ago. Then there weren't many people, the pool was a nice retreat and had a great view. Now the view got blocked a little bit by other buildings. You can still see the Petronas Towers but it definately changed which is not a surprise in such a fast growing city. Also right in front of our window in the 43rd Floor workers were building a new skyscraper. But we were actually really disappointed by the breakfast. It was so packed with people and it changed the location from a nice restaurant with buffet and a la carte with a great view to just a buffet for as many people as possible. It has nothing to do with a five star hotel breakfast anymore in my opinion.
10,0 Excellent
Pros: Clean, good facilities, spacious rooms, good location and very good customer service
Cons: Nothing to note
8,8 Excellent
Pros: Nice, big, clean apartment. Very nice view from swimming pool/ rooftop
Cons: Second bedroom is very small, without window and very small bed for to adults. To much people in swimming pool Restaurant DEEP BLUE- waiters was very unpolite, very expensive menu. Not worth for visit.
10,0 Excellent
Pros: Excellent experience Stayed with family.
Cons:
6,2 Good
Pros: The room was big
Cons: No restaurant, I asked for ice, the did not have any .
With a stay at The Face Suites Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Located in Kuala Lumpur (Bukit Bintang), citizenM Kuala Lumpur Bukit Bintang is within a 15-minute walk of Petaling Street and Jamek Mosque. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). This hotel has 3 meeting rooms available for events.
Overall 9,5 Excellent
Based on 223 reviews
All reviews
- All reviews
Excellent
10,0
Pros: Bed was big and fantastic. iPad worked very well
Excellent
10,0
Pros: Everything, the check-in, the room, the service, the breakfast. We loved our stay there!
Excellent
9,6
Pros: The room was super comfortable, clean and though small, didn't feel cramped at all. Thoroughly enjoyed my stay here and would definitely come back. Loved the little features available like the lighting and etc. The reception and all of the decorations within the hotel were wonderful too.
Excellent
10,0
Pros: The gadgets in the room and the staff!
Excellent
10,0
Pros: very friendly staff. Possibility for later check-out. convenient location.
Excellent
8,8
Pros: Very modern... position very good .. staff very nice
Excellent
10,0
Pros: Personel, room very modern and clean, location
Excellent
8,8
Pros: Great bed! Cool room, clean, nice! The light, curtains and AC are all controlled by iPad, kind of cool, but sometimes not very easy. The breakfast buffet was great.
Excellent
9,7
Pros: The bed was extremely comfortable
The hotel was neat to shopping malls
Excellent
9,6
Pros: Love it. The lobby and the staff that make you feel at home rather than in a hotel. Nice clean small but comfy room. I believe the best value for money in KL. The bed is amazing, better than in many 5 star hotels.
Excellent
10,0
Pros: Everything.
Details
Reviews
10,0 Excellent
Pros: Bed was big and fantastic. iPad worked very well
Cons: The breakfast porridge and rice can be further improved. Rice seemed over cooked and broken into many pieces.
10,0 Excellent
Pros: Everything, the check-in, the room, the service, the breakfast. We loved our stay there!
Cons: Nothing, everything was perfect!
9,6 Excellent
Pros: The room was super comfortable, clean and though small, didn't feel cramped at all. Thoroughly enjoyed my stay here and would definitely come back. Loved the little features available like the lighting and etc. The reception and all of the decorations within the hotel were wonderful too.
Cons:
10,0 Excellent
Pros: The gadgets in the room and the staff!
Cons: None!
10,0 Excellent
Pros: very friendly staff. Possibility for later check-out. convenient location.
Cons: nothing
8,8 Excellent
Pros: Very modern... position very good .. staff very nice
Cons: No Washing Machine .. no swimming pool no gym . other wise very nice hotel .. and staff
10,0 Excellent
Pros: Personel, room very modern and clean, location
Cons: Invoice for the room only online, after 2 days still not have it..
8,8 Excellent
Pros: Great bed! Cool room, clean, nice! The light, curtains and AC are all controlled by iPad, kind of cool, but sometimes not very easy. The breakfast buffet was great.
Cons: The bathroom door/wall is pretty transparent, even though it's frosted glass.
9,7 Excellent
Pros: The bed was extremely comfortable
The hotel was neat to shopping malls
Cons: The washing area was inside the room not in the toilet
9,6 Excellent
Pros: Love it. The lobby and the staff that make you feel at home rather than in a hotel. Nice clean small but comfy room. I believe the best value for money in KL. The bed is amazing, better than in many 5 star hotels.
Cons: Nothing to say
10,0 Excellent
Pros: Everything.
Cons: Nothing
Located in Kuala Lumpur (Bukit Bintang), citizenM Kuala Lumpur Bukit Bintang is within a 15-minute walk of Petaling Street and Jamek Mosque. Featured amenities include a 24-hour front desk, luggage storage, and an elevator (lift). This hotel has 3 meeting rooms available for events.
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 16 246 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Excellent
10,0
Pros: i loved the sky bar and the location of the hotel, special shoutout to Badrul who did a great job in helping me and making my stay comfortable.
Excellent
9,6
Pros: How it is in the center of the city near to the Twin towers
Excellent
8,0
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Excellent
9,2
Pros: The twin towers view is just wonderful. The Sky-bar also is very nice with a large menu and even outsiders (not guests in the hotel) came every-night to it. A free buggy shuttle service is available to get the twin towers mall and the location is just in front of them.
Excellent
8,8
Pros: The location is great and stuff is helpful. I loved Skybar.
Excellent
9,6
Pros: The staff is very friendly and helpful! Room is excellent! It is also convenient and centralize to KLCC and Pavillion shopping mall.. Two thumbs up!!
Good
7,1
Pros: location is alright
Good
7,5
Pros: This place is all about the location. It has stunning views of the towers.
Excellent
9,6
Pros: Near KLCC
Good
6,7
Pros: View as usual was brilliant + The Manager of the Lounge was an amazing guy - we highly appreciate your service - you made our stay pleasant ! Breakfast was nice , even thou we just ate at the Lounge and can not comment for the regular breakfast.
Excellent
10,0
Pros: Staff were great. I called up and was offered a late check out. I had a traders club room and made the most of the evening cocktail hour (there was plenty of food so I ended up making it dinner).
Details
Reviews
Overall 8,7 Excellent
Based on 16 246 reviews
Location
9,4
Room
8,4
Service
8,4
WiFi
8,4
Breakfast
7,7
Cleanliness
7,4
Comfort
7,3
Amenities
7,3
Bar
7,2
Value
6,3
Pool
5,1
Location
9,3
Service
9,0
Room
8,5
Breakfast
8,4
Amenities
7,7
Bar
7,3
Value
6,4
Pool
4,9
Location
9,3
Room
8,4
Service
8,3
Breakfast
7,8
Amenities
7,7
Cleanliness
7,6
Bar
7,1
Value
6,3
Pool
4,5
Location
9,6
Room
9,0
Service
8,3
Cleanliness
7,7
Breakfast
7,5
Bar
6,9
Value
6,6
Pool
5,5
Location
9,1
Service
8,7
Room
8,3
Breakfast
7,6
Amenities
7,6
Value
6,2
Pool
5,5
10,0 Excellent
Pros: Got the tower view room which was nice and clean. What made the stay pleasurable was the location and the staff. Particularly the concierge. Koy is the best. He helped arrange whatever we needed.I will not hesitate to stay here during a future visit. Oh, and the view is spectacular.
Cons:
10,0 Excellent
Pros: i loved the sky bar and the location of the hotel, special shoutout to Badrul who did a great job in helping me and making my stay comfortable.
Cons: wifi could be much better as doesn’t really work well.
9,6 Excellent
Pros: How it is in the center of the city near to the Twin towers
Cons:
8,0 Excellent
Pros: Concierge is the best. Thanks to Koy, nishant and gary
Cons:
9,2 Excellent
Pros: The twin towers view is just wonderful. The Sky-bar also is very nice with a large menu and even outsiders (not guests in the hotel) came every-night to it. A free buggy shuttle service is available to get the twin towers mall and the location is just in front of them.
Cons: The room is a little bit small and the extra breakfast is expensive
8,8 Excellent
Pros: The location is great and stuff is helpful. I loved Skybar.
Cons: The room is not spacious enough.
9,6 Excellent
Pros: The staff is very friendly and helpful! Room is excellent! It is also convenient and centralize to KLCC and Pavillion shopping mall.. Two thumbs up!!
Cons: Swimming pool just a little rundown. Individual preference - Bathroom has a bath tub close to a shower area, however I would prefer a more spacious shower area ;)
7,1 Good
Pros: location is alright
Cons: a better spa facility
7,5 Good
Pros: This place is all about the location. It has stunning views of the towers.
Cons: It's a little dated in parts. Mini bar prices are extortionate. Sky Bar is nice but pricey
9,6 Excellent
Pros: Near KLCC
Cons: Nil
6,7 Good
Pros: View as usual was brilliant + The Manager of the Lounge was an amazing guy - we highly appreciate your service - you made our stay pleasant ! Breakfast was nice , even thou we just ate at the Lounge and can not comment for the regular breakfast.
Cons: We spend our honeymoon back in this Hotel 2016 and decided to come back after 3years. We booked 2 nights and we booked the non refundable rate. They did not charge our credit card before ( as it is usual with the non refundable rate and how it is done in all other hotels !) . Upon the check-in they blocked a ridiculous amount on our credit card and did not allow us to pay right away. The room was a disappointment ( we booked The Suite with TT view , the highest possible category ) as within years the furniture looked scruffy and worn out to the maximum ! It did not feel like back in 2016. Anyway, we made the best of our stay. Due to some circumstances we had to stay one extra night and we went to the reception to ask for the best option. Not like everywhere else in the world the rate for direct booking with the Hotel was cheaper, nope it was a rate offered to us that was twice as high as on bookings and agoda. And than the lady at the front office simple said we should book through bookings and than go back to our room as the computer system needs up to 3 hours to receive a reservation and we should come back and see what will happen. Thanks for the non existing service and help ! After we booked another room category for the extra night as our former ( the suite ) we needed another 10 min to explain everything again to another staff member. As we had a morning flight and had to leave at 6am we decided to go with the standard room without breakfast booked through booking.com . Upon this whole process I wanted to pay again for the full 3 nights but they denied my request and allowed me only to pay for the first 2 nights in the Suite and blocked again my credit card for the extra 3rd night. Thanks again for nothing ! Very quick at blocking credit cards and very useless in offering assistance or help. I am curious how long my credit card will be blocked ;)
10,0 Excellent
Pros: Staff were great. I called up and was offered a late check out. I had a traders club room and made the most of the evening cocktail hour (there was plenty of food so I ended up making it dinner).
Cons:
With a stay at Traders Hotel Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of KLCC Park and Aquaria KLCC. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
Overall 8,7 Excellent
Based on 6 462 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Very pleasant, helpful and professional staff in general. The rooms are clean and spacious.
Excellent
9,6
Pros: The suite
Excellent
8,8
Pros: The location was absolutely the best, if you can work with the mad traffic that is.
Excellent
10,0
Pros: The service and room
Excellent
8,8
Excellent
9,4
Pros: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!
Excellent
10,0
Pros: I liked the professional attitude of the reception staff. As well as the best service of the cleaner of the room Anwar Hussine.
Okay
4,2
Pros: I like the location and breakfast
Excellent
9,2
Pros: The breakfast spread at the Living Room offers varieties of selection to choose from, if you are staying in a suite the Executive Lounge is more private with a good selection of food. The hotel is just across Pavilion and has easy access to KLCC via the connector at Pavilion. There are many cafes within vicinity if you like to do café-hopping!
Excellent
9,2
Pros: The staff were friendly and helpful. Breakfast was great. Location is absolutely ideal, located right opposite the Pavilion shopping mall and minutes walk away from the bright and happening attractions of Bukit Bintang and its surrounding areas.
Good
6,7
Pros: The bed too soft .. because i have spinal problem
Details
Reviews
Overall 8,7 Excellent
Based on 6 462 reviews
Location
9,6
WiFi
9,0
Service
8,2
Breakfast
7,8
Room
6,6
Pool
5,1
Location
9,5
Breakfast
7,6
Service
7,3
Comfort
5,7
Room
5,5
Pool
4,9
Vibe
3,5
Location
9,4
Breakfast
7,9
Food
7,6
Service
7,3
Room
5,8
Pool
5,2
Amenities
4,6
Vibe
3,4
Location
9,8
Service
8,2
Value
8,1
Breakfast
8,0
Room
5,8
Vibe
4,5
Location
9,4
Service
8,2
Value
8,1
Breakfast
7,6
Room
6,6
Vibe
3,9
9,2 Excellent
Pros: Very pleasant, helpful and professional staff in general. The rooms are clean and spacious.
Cons: The price for the breakfast is on the high side.
9,6 Excellent
Pros: The suite
Cons:
8,8 Excellent
Pros: The location was absolutely the best, if you can work with the mad traffic that is.
Cons: - The long wait times at the check-in counter in the SPG gold/platinum members section. There were only 2 staff dedicated to helping the SPG Gold Platinum members, which was a line of atleast 10 ppl on the day. I was obviously frustrated by this service and the frustration was evident on every customer's face.
- The A/C in the room was below par. Even after requesting the hotel to have it checked out, nothing changed in the cooling. In the blistering humidity of KL, a below par A/C is a sleeper's worst nightmare.
10,0 Excellent
Pros: The service and room
Cons: -
8,8 Excellent
Pros:
Cons: Wash basin was not drained well!
9,4 Excellent
Pros: Was able to walk to 75% of the things I wanted to do in KL. Having a nice shopping mall with good dining options around was a big plus!
Cons:
10,0 Excellent
Pros: I liked the professional attitude of the reception staff. As well as the best service of the cleaner of the room Anwar Hussine.
Cons: Nothing
4,2 Okay
Pros: I like the location and breakfast
Cons: Expected bigger room in executive floor
9,2 Excellent
Pros: The breakfast spread at the Living Room offers varieties of selection to choose from, if you are staying in a suite the Executive Lounge is more private with a good selection of food. The hotel is just across Pavilion and has easy access to KLCC via the connector at Pavilion. There are many cafes within vicinity if you like to do café-hopping!
Cons: One of the hotel staff did not quite believe me when I was telling her that I wanted to go to Club Lounge for checking in. I came before the official check in time and the suite was not ready yet so the attending hotel staff took note of my bags. Usually I would have been given the 'note bag' in order to claim later but she kept it with her instead, which was totally fine. So when I came back to officially check in, I could not access the Club Lounge/use the lift to go to the Club Lounge as I had not been given the room card. I asked one of the hotel staff at the Lobby and she was hesitant at first as I was not able to give her the 'note bag'. She did bring me up but I had the impression that she did not fully trust me as I could still see she was talking to the other staff while looking at my direction (I was already seated at the check in desk). She did not apologise either and luckily it was just this incident. The rest of the stay I was greeted politely by the other hotel staff especially Zarul and Jamil. So my stay was pleasant and comfortable and I would definitely recommend this hotel to my family and friends!
9,2 Excellent
Pros: The staff were friendly and helpful. Breakfast was great. Location is absolutely ideal, located right opposite the Pavilion shopping mall and minutes walk away from the bright and happening attractions of Bukit Bintang and its surrounding areas.
Cons: Nothing negative.
6,7 Good
Pros: The bed too soft .. because i have spinal problem
Cons:
Located in the bustling Golden Triangle, The Westin Kuala Lumpur is an experiential hotel in the pulsating streets of Bukit Bintang. Discover a haven of wellness and renewal in beautifully appointed accommodations with signature comforts, White Tea Bath & Body products and plush Westin Heavenly Beds. Thrill your senses with delectable cuisines from 3 signature restaurants, Prego, Five Sen5es and The Living Room alongside 443 Bar & Coffee Lounge and poolside restaurant & Bar, Spalsh. Explore inspiring attractions including the Petronas Twin Towers, Merdeka Square, KL Tower and Work well in dynamic meeting facilities, and host magical weddings and unforgettable social affairs in elevated event space. After a full day of business, shopping or sightseeing, refresh in our sparkling pool or energize your body in our WestinWORKOUT® Fitness Studio. Surrounded by renowned historic landmarks and popular shopping districts, our hotel offers personalized wellness experiences amid the best of Kuala Lumpur.
With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,7 Excellent
Based on 3 183 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Excellent
10,0
Pros: Clean, spacious, reasonable price, excellent location, very friendly and helpful staff. Love it!
Excellent
9,2
Pros: Nice.breakfast, clean rooms and surprised!! Theres a tennis court and we loved it !!!thank.god we brought our racquets
Excellent
8,8
Pros: Close to the KL Towers and Suria shopping mall
Excellent
10,0
Pros: 10 out of 10 excellence ! Highly recommend for family travel!
Excellent
10,0
Pros: Excellent location. Huge and modern rooms.
Excellent
9,6
Pros: The bed was huge, the room was very clean and it was a perfect location
Okay
5,4
Pros: Front line staff were OK and the location is their competitive advantage.
Excellent
10,0
Pros: The 2bed-rooms suite Cozy and Spacious
Good
7,5
Pros: Location Pool area Bed comfort
Excellent
10,0
Pros: Location, room, facilities
Details
Reviews
Overall 8,7 Excellent
Based on 3 183 reviews
Location
9,7
Comfort
8,6
Room
7,9
Service
7,9
WiFi
6,8
Bar
3,6
Breakfast
2,9
Location
9,7
Comfort
8,5
Room
7,8
Service
7,4
Breakfast
2,7
Location
9,7
Comfort
8,8
Service
7,8
Room
7,2
Cleanliness
6,5
Breakfast
2,9
Location
9,7
Comfort
8,3
Service
8,2
Room
7,5
Breakfast
3,0
Location
9,5
Comfort
8,5
Value
8,2
Room
7,5
Service
7,5
Food
6,0
Breakfast
2,5
10,0 Excellent
Pros: Clean, spacious, reasonable price, excellent location, very friendly and helpful staff. Love it!
Cons: Almost perfect
9,2 Excellent
Pros: Nice.breakfast, clean rooms and surprised!! Theres a tennis court and we loved it !!!thank.god we brought our racquets
Cons: Nothing
8,8 Excellent
Pros: Close to the KL Towers and Suria shopping mall
Cons: Nothing
10,0 Excellent
Pros: 10 out of 10 excellence ! Highly recommend for family travel!
Cons:
10,0 Excellent
Pros: Excellent location. Huge and modern rooms.
Cons: -
9,6 Excellent
Pros: The bed was huge, the room was very clean and it was a perfect location
Cons:
5,4 Okay
Pros: Front line staff were OK and the location is their competitive advantage.
Cons: The hotel needs to pay serious attention to house keeping quality. The cleaning standards needs major attention. I had to change rooms during my stay as some rooms were very old and needs major maintenance.
10,0 Excellent
Pros: The 2bed-rooms suite Cozy and Spacious
Cons: Not enough bath amenities
7,5 Good
Pros: Location Pool area Bed comfort
Cons: Cleanliness Breakfast
10,0 Excellent
Pros: Location, room, facilities
Cons: breakfast
With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, within a 5-minute walk of Kuala Lumpur Convention Centre and Suria KLCC Shopping Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A stay at Sunway Putra Hotel places you in the heart of Kuala Lumpur, just a 5-minute walk from Putra World Trade Centre and within a 5-minute drive of Sultan Abdul Samad Building. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,6 Excellent
Based on 10 340 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: It was an awesome experience. I got a free upgrade to a suite and the check-out time was extended.
Good
6,2
Pros: Bed is really comfortable. Nice view out.
Stuff really nice. But I hade little issue with hotel.
Excellent
9,6
Pros: the spacious room
Good
7,5
Pros: room is so big can accomodate more than 3 pax
Excellent
10,0
Pros: Clean, close to the transports and the city centre, value for money
Excellent
8,0
Pros: Locality
Excellent
10,0
Excellent
8,8
Pros: Everything
Excellent
8,3
Pros: Nearby conveniences
Good
7,5
Pros: overall is ok, beside got sunway putra mall , but the breakfast is so so only, i want a hot milk but have to queue so long as there was only one machine which can dispense milk
Excellent
8,3
Pros: Easy access to food and transportation
Excellent
10,0
Pros: Good location, nice buffet spread for breakfast, cozy and big room. Wonderful staff
Details
Reviews
Overall 8,6 Excellent
Based on 10 340 reviews
Location
9,2
Breakfast
8,3
WiFi
8,1
Room
7,5
Service
7,4
Location
9,2
Breakfast
8,4
Room
7,4
Service
6,7
Cleanliness
6,6
Location
8,8
Breakfast
8,4
Value
8,1
Food
7,9
Room
6,9
Service
6,5
Location
9,1
Breakfast
8,6
Value
7,7
Comfort
7,5
Service
7,3
Room
7,0
Location
9,3
Comfort
8,1
Service
8,0
Breakfast
7,7
Room
7,5
Food
7,5
10,0 Excellent
Pros: It was an awesome experience. I got a free upgrade to a suite and the check-out time was extended.
Cons: Nothing.
6,2 Good
Pros: Bed is really comfortable. Nice view out.
Stuff really nice. But I hade little issue with hotel.
Cons: It’s nice place and clean. And nice staff. But I had little issue with them I forgot one bag in taxi and ask him to return it to the hotel which he did but the hotel kept lie that they don’t get any thing for 2 days till I called the police and have them talk to them. Then they bring my stuff. So make sure you don’t lose any thing cause u will never get it back.
9,6 Excellent
Pros: the spacious room
Cons: the noise from neighbouring room.
7,5 Good
Pros: room is so big can accomodate more than 3 pax
Cons: not have variaties
10,0 Excellent
Pros: Clean, close to the transports and the city centre, value for money
Cons: Nothing
8,0 Excellent
Pros: Locality
Cons: Nil
10,0 Excellent
Pros:
Cons: The swimming pool could have been better for kids..
8,8 Excellent
Pros: Everything
Cons: Nothing
8,3 Excellent
Pros: Nearby conveniences
Cons: Bedbug found and 1 day the housekeeping guy just came n fix the bedsheet n out changing 3days in use and no bedsheet change.
7,5 Good
Pros: overall is ok, beside got sunway putra mall , but the breakfast is so so only, i want a hot milk but have to queue so long as there was only one machine which can dispense milk
Cons:
8,3 Excellent
Pros: Easy access to food and transportation
Cons: Bedbug found, kindly airy/lighy the room often whenever it vacant
10,0 Excellent
Pros: Good location, nice buffet spread for breakfast, cozy and big room. Wonderful staff
Cons:
A stay at Sunway Putra Hotel places you in the heart of Kuala Lumpur, just a 5-minute walk from Putra World Trade Centre and within a 5-minute drive of Sultan Abdul Samad Building. Featured amenities include limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
Overall 8,4 Excellent
Based on 15 182 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Very clean and quiet environment.. friendly staff and convenient for shopping... Breakfast is superb...
Good
7,0
Good
7,5
Pros: the location, lobby, staff behavior. pavillion mall and other shopping very nearby.
Good
7,7
Pros: The lobby and rooms were lovely. The F&B was great also.
Excellent
10,0
Pros: Excellent location
Excellent
10,0
Pros: The bed are very comfy and apartment is very spacious. Location is excellent. Just opposite Pavilion and all other major shopping centres. It has been a pleasant stay for my family and myself. Highly recommended!
Good
6,7
Pros: Everything is ok.
Good
7,1
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Excellent
8,8
Pros: Location and staff
Excellent
10,0
Pros: The bed was very comfortable, toilet was clean. The hotel is nearest with the shopping mall
Excellent
9,2
Pros: Location
Excellent
9,0
Pros: great location, best place in KL: friendly and helpful staff
Details
Reviews
Overall 8,4 Excellent
Based on 15 182 reviews
Location
9,5
Service
7,7
Room
7,3
Breakfast
7,0
Amenities
6,6
WiFi
4,7
Location
9,5
Service
7,8
Room
7,0
Breakfast
6,5
WiFi
3,2
Location
9,4
Service
7,6
Room
7,0
Breakfast
6,6
WiFi
3,5
Location
9,5
Bar
8,4
Service
8,2
Room
7,7
Breakfast
7,5
WiFi
2,6
Location
9,7
Service
8,3
Room
7,6
Breakfast
6,8
WiFi
3,2
10,0 Excellent
Pros: Very clean and quiet environment.. friendly staff and convenient for shopping... Breakfast is superb...
Cons: -
7,0 Good
Pros:
Cons: room service very bad in side room no have water
7,5 Good
Pros: the location, lobby, staff behavior. pavillion mall and other shopping very nearby.
Cons: room facilities, minibar should be there. whats more, the moment we checked in our room, we found a cockroach on the wall. housekeeping didnt even top-up the tea/coffee when cleaning.
7,7 Good
Pros: The lobby and rooms were lovely. The F&B was great also.
Cons: The keycard entry to the rooms failed to work on almost every occasion though so this was a fairly annoying issue that was never addressed by the front office staff. Another issue that came up was when I asked on more than one occasion to extend my stay the fact that the hotel was in fact fully booked and therfore could not take my booking was never mentioned. I found this very frustrating and unhelpful.
10,0 Excellent
Pros: Excellent location
Cons: Nothing
10,0 Excellent
Pros: The bed are very comfy and apartment is very spacious. Location is excellent. Just opposite Pavilion and all other major shopping centres. It has been a pleasant stay for my family and myself. Highly recommended!
Cons: Nothing. I love everything above Pullman!
6,7 Good
Pros: Everything is ok.
Cons:
7,1 Good
Pros: The manager was quick to resolve our issues. Great kids room, gym, and pool area. The rooms in the new wing are nice and offer sufficient space for children.
Cons: The residence apartments are not used often or tended to. While spacious, there were power outages and brown water. The room was also ready two hours after the standard 2pm check-in. Front desk staff did not want to handle or seem primed to focus on customer service. Management was essential and most helpful.
8,8 Excellent
Pros: Location and staff
Cons: Nothing
10,0 Excellent
Pros: The bed was very comfortable, toilet was clean. The hotel is nearest with the shopping mall
Cons: Nothing
9,2 Excellent
Pros: Location
Cons: No mini bar in 2 bedroom units
9,0 Excellent
Pros: great location, best place in KL: friendly and helpful staff
Cons:
Located in Kuala Lumpur's vibrant shopping, entertainment and central business district is The Pullman Kuala Lumpur City Centre Hotel & Residences. Boasting two distinctive towers that house 450 rooms and suites as well as 157 residences featuring sweeping views of KL's glittering skyline. Highlighting a new concept lobby, Deluxe rooms and suites, Club Lounge, Sedap restaurant and specialty Red Chinese restaurant and conference venues, as well as complimentary shuttle bus services within KLCC.
An unforgettable 5-star experience awaits guests at Renaissance Kuala Lumpur Hotel, one of the city's most prestigious destinations. Enviably located in the Bukit Bintang city center, near Petronas Twin Towers, KL Tower and Kuala Lumpur Convention Centre, our hotel provides an unparalleled vantage point from which to explore Malaysia's capital city. Arrive with ease — we are near the monorail, bus and train — and settle into our luxury accommodations; each features thoughtful details like sparkling marble bathrooms, plush bedding and complimentary high-speed Wi-Fi. When hunger strikes, select from a variety of dining options, including our All Day Dining restaurant Temptations or Gazebo Poolside bar. Fitness enthusiasts are invited to make use of our 24-hour gym and Olympic-sized pool; for those preferring a more leisurely pace, visit our luxury spa for a soothing treatment. Meetings and weddings take place in our 40,000 square feet of refined venue space, all enhanced by 5-star Marriott service.
Overall 8,4 Excellent
Based on 9 338 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10,0
Pros: Breakfast amazing and staff in club room so lovely, my room was very nice and pillows were beautiful
Excellent
10,0
Pros: Location and view are nice Staff were friendly
Excellent
10,0
Pros: Great location, comfortable room/ bed, great breakfast at the club lounge, early check in and late check out. Staff were professional and extremely friendly. A special thank you to Miss Farra for going the extra mile with making our stay an unforgettable experience.
Excellent
9,6
Pros: I really enjoyed the big and spacious rooms. We were given a beautiful room with a large window and bed. I was extremely happy with the room service, the food was very delicious.
Excellent
8,8
Pros: Buffet breakfast
Good
7,5
Pros: The room is very comfortable
Excellent
8,8
Pros: Room is good.
Excellent
10,0
Pros: This hotel blew me away, I booked last minute without properly looking at the pictures as we were rushing and when we arrived, it was magical.
Excellent
10,0
Pros: Service was exceptional!
Okay
5,8
Pros: The location is the only good thing
Excellent
8,8
Pros: Staff were amazing- always went the extra mile for you especially Abul - nothing was ever too much for him. Had the club lounge and thoroughly enjoyed every part of it. Felt like VIP.
Good
6,5
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Details
Reviews
Overall 8,4 Excellent
Based on 9 338 reviews
WiFi
9,4
Location
9,3
Pool
9,3
Beach
8,9
Wellness
8,4
Breakfast
8,0
Service
7,8
Room
6,8
Value
6,5
Pool
9,5
Location
9,3
Service
8,8
Bar
8,2
Wellness
8,1
Breakfast
7,7
Room
7,2
Value
6,8
Location
9,5
Pool
9,4
Breakfast
8,2
Service
7,2
Room
6,9
Value
6,4
Pool
9,4
Location
9,3
Service
7,5
Breakfast
7,3
Room
6,6
Amenities
5,9
Vibe
4,3
Pool
9,4
Location
9,4
Breakfast
8,1
Service
7,7
Room
7,4
Amenities
6,4
Value
6,4
10,0 Excellent
Pros: Breakfast amazing and staff in club room so lovely, my room was very nice and pillows were beautiful
Cons: There was nothing I didn’t like
10,0 Excellent
Pros: Location and view are nice Staff were friendly
Cons:
10,0 Excellent
Pros: Great location, comfortable room/ bed, great breakfast at the club lounge, early check in and late check out. Staff were professional and extremely friendly. A special thank you to Miss Farra for going the extra mile with making our stay an unforgettable experience.
Cons:
9,6 Excellent
Pros: I really enjoyed the big and spacious rooms. We were given a beautiful room with a large window and bed. I was extremely happy with the room service, the food was very delicious.
Cons:
8,8 Excellent
Pros: Buffet breakfast
Cons: It would need some renovations
7,5 Good
Pros: The room is very comfortable
Cons: Breakfast got no many choices
8,8 Excellent
Pros: Room is good.
Cons: Buffet wasnt that good. Food didnt refill after finishing. The fridge wasnt cold
10,0 Excellent
Pros: This hotel blew me away, I booked last minute without properly looking at the pictures as we were rushing and when we arrived, it was magical.
Cons: Nothing, outstanding everything.
10,0 Excellent
Pros: Service was exceptional!
Cons: No.
5,8 Okay
Pros: The location is the only good thing
Cons: They give card access only to your floor through elevator which sucks because if your are a group and ur rooms in different floors you cant visit each other freely someone has to go and meet u in first floor... I really hated the breakfast it was very bad.. And the fridge was empty. Staff not friendly
8,8 Excellent
Pros: Staff were amazing- always went the extra mile for you especially Abul - nothing was ever too much for him. Had the club lounge and thoroughly enjoyed every part of it. Felt like VIP.
Cons: Traffic in KL - awful.
6,5 Good
Pros: The hotel is in a good location, it is clean and a very nice looking property.
Cons: As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
An unforgettable 5-star experience awaits guests at Renaissance Kuala Lumpur Hotel, one of the city's most prestigious destinations. Enviably located in the Bukit Bintang city center, near Petronas Twin Towers, KL Tower and Kuala Lumpur Convention Centre, our hotel provides an unparalleled vantage point from which to explore Malaysia's capital city. Arrive with ease — we are near the monorail, bus and train — and settle into our luxury accommodations; each features thoughtful details like sparkling marble bathrooms, plush bedding and complimentary high-speed Wi-Fi. When hunger strikes, select from a variety of dining options, including our All Day Dining restaurant Temptations or Gazebo Poolside bar. Fitness enthusiasts are invited to make use of our 24-hour gym and Olympic-sized pool; for those preferring a more leisurely pace, visit our luxury spa for a soothing treatment. Meetings and weddings take place in our 40,000 square feet of refined venue space, all enhanced by 5-star Marriott service.
Location The hotel is located in the Golden Triangle of Kuala Lumpur, the capital of Malaysia. The city's bustling business centre, shopping district and major tourist attractions are all within walking distance. The famous Hard Rock Café is just next door. It is a 10-minute drive from the Putra World Trade Centre. Within walking distance are the Malaysia Tourism Center (MTC), Suria KLCC Shopping Centre, Petronas Twin Towers, Kuala Lumpur Convention Centre and Kuala Lumpur Tower. The hotel is a Facilities 570 rooms are available to guests at this resort, which includes a lift and a 24-hour reception desk. To ensure guests a comfortable and relaxing stay, the resort provides various services and facilities, including a safe, a currency exchange service, medical assistance, room service, a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. The resort has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain just the right temperature. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The resort has 104 non-smoking rooms. Sports/Entertainment The outdoor pool complex provides invigorating refreshment. Leisure activities and facilities at the resort include a gym and a sauna or, for a fee, massage treatments. A dance club offers additional entertainment. Meals Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Payment The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
Overall 8,4 Excellent
Based on 14 941 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
9,7
Pros: the breakfast was wonderful ; all what you want ; it was incredible
Good
7,0
Pros: Should have a special rate for the regular guest or a membership for the regular customer...since I always stay in the Premier Club room I should get a better pricing...overall is good for the breakfast serving in the private section for the premier guest...love it...
Okay
5,0
Pros: Our room was upgraded which was nice of them to do.
Excellent
8,8
Pros: Very clean hotel overall albeit slightly ageing furniture. Good breakfast, friendly staff and good amenities.
Good
7,9
Good
6,3
Pros: Location
Excellent
10,0
Pros: The room so clean
Excellent
10,0
Pros: Very good value
Good
6,7
Pros: breakfast is ok but price abit stiffer. hotel location consider good
Poor
1,0
Pros: Good location in the heart of Kuala Lumpur city centre. Easy access to public transport. Bed was comfortable. Quiet room. Breakfast was adequate. Sufficient parking facilities available.
Excellent
10,0
Pros: The property is located close to the petrona towers and other attractions. Very comfortable but the food stands out. Very good place to stay.
Excellent
10,0
Pros: Everything just fine
Details
Reviews
Overall 8,4 Excellent
Based on 14 941 reviews
Location
9,2
Breakfast
8,2
Service
8,0
Room
6,8
WiFi
3,2
Location
9,4
Value
8,7
Service
8,6
Breakfast
8,3
Room
6,6
Comfort
5,8
Vibe
4,1
WiFi
2,2
Location
9,3
Service
8,2
Breakfast
7,8
Cleanliness
7,7
Room
6,6
Vibe
4,5
WiFi
2,7
Location
9,1
Breakfast
7,9
Service
7,8
Room
6,7
Vibe
4,7
WiFi
2,0
Location
9,7
Service
8,5
Wellness
8,2
Breakfast
8,1
Value
8,0
Cleanliness
7,5
Room
7,1
Vibe
4,1
WiFi
1,9
9,7 Excellent
Pros: the breakfast was wonderful ; all what you want ; it was incredible
Cons:
7,0 Good
Pros: Should have a special rate for the regular guest or a membership for the regular customer...since I always stay in the Premier Club room I should get a better pricing...overall is good for the breakfast serving in the private section for the premier guest...love it...
Cons: Reception need to be more friendly and recognize the regular customer same goes to the concierge service...
5,0 Okay
Pros: Our room was upgraded which was nice of them to do.
Cons: We were not made aware about the difference between premium customers and normal customers staying at the hotel when checking in. Gym is only available for premium members which isn’t ideal considering hotels nearby have gyms that are always available to anyone staying at their premises. Went down for breakfast and staff seemed to be more interested in getting people out than in. Breakfast buffet was a bit of a let down as we can clearly tell the food was not authentic to the area and has been adapted to satisfy their foreign customers.
8,8 Excellent
Pros: Very clean hotel overall albeit slightly ageing furniture. Good breakfast, friendly staff and good amenities.
Cons:
7,9 Good
Pros:
Cons: No water spray in the toilet
6,3 Good
Pros: Location
Cons: 1. Unfriendly staff. 2. Breakfast food. 3. Car Park (always full)
10,0 Excellent
Pros: The room so clean
Cons: The breakfast almost same dishes every time my stay
10,0 Excellent
Pros: Very good value
Cons:
6,7 Good
Pros: breakfast is ok but price abit stiffer. hotel location consider good
Cons: room l[gthing system too gloomy no bidet for all toilet
1,0 Poor
Pros: Good location in the heart of Kuala Lumpur city centre. Easy access to public transport. Bed was comfortable. Quiet room. Breakfast was adequate. Sufficient parking facilities available.
Cons: Reception staff were poorly trained, and attended to another client first although I was waiting in line. The room was shocking! There was air conditioner condensate leaking from the ceiling onto the carpeted floor. Fungus growing on the plywood ceiling. When I complained, staff put towels over the puddle on the carpet, didn't offer to change my room.
10,0 Excellent
Pros: The property is located close to the petrona towers and other attractions. Very comfortable but the food stands out. Very good place to stay.
Cons:
10,0 Excellent
Pros: Everything just fine
Cons: Liked everything
Location The hotel is located in the Golden Triangle of Kuala Lumpur, the capital of Malaysia. The city's bustling business centre, shopping district and major tourist attractions are all within walking distance. The famous Hard Rock Café is just next door. It is a 10-minute drive from the Putra World Trade Centre. Within walking distance are the Malaysia Tourism Center (MTC), Suria KLCC Shopping Centre, Petronas Twin Towers, Kuala Lumpur Convention Centre and Kuala Lumpur Tower. The hotel is a Facilities 570 rooms are available to guests at this resort, which includes a lift and a 24-hour reception desk. To ensure guests a comfortable and relaxing stay, the resort provides various services and facilities, including a safe, a currency exchange service, medical assistance, room service, a conference room and a business centre. Wireless internet access allows guests to stay connected while on holiday. The resort has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Rooms Air conditioning ensures that rooms maintain just the right temperature. A safe and a minibar are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. Other features include a direct dial telephone, a television with satellite/cable channels and WiFi. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. The resort has 104 non-smoking rooms. Sports/Entertainment The outdoor pool complex provides invigorating refreshment. Leisure activities and facilities at the resort include a gym and a sauna or, for a fee, massage treatments. A dance club offers additional entertainment. Meals Various dining options are available, including a restaurant, a dining room, a café and a bar. A delicious breakfast guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte, or a set menu. Payment The resort accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.
With a stay at Seri Pacific Hotel Kuala Lumpur in Kuala Lumpur, you'll be connected to the convention center, a 3-minute walk from Putra World Trade Centre and a 3-minute drive from Sultan Abdul Samad Building. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Overall 8,4 Excellent
Based on 8 601 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,2
Pros: All said and done the location was pretty good .. opposite to a large mall connected by a walk way .. also you could tell at some point it was a 5* facility .. the lobby area looked impressive ..
Good
7,5
Pros: The awesome breakfast as always.
Excellent
10,0
Pros: Very neat and clean Hotel with extremely helpful staff.All access available near the hotels and also provide taste food
Good
7,9
Pros: Leve the location where it located very close to the mall and public transportation
Okay
5,4
Pros: Nothing out of the ordinary.
Good
7,5
Pros: Great Location & Value for Money.
Good
6,0
Pros: The waterfall shower was nice.
Excellent
9,6
Pros: Its spacious room and two separated bathroom.
Excellent
10,0
Pros: The pillow so comfy and the breakfast buffet full of spread and love the ambience and the staff very helpful.. Definitely will come again...
Excellent
10,0
Pros: Everything about this hotel. Marvelous
Excellent
8,0
Pros: friendly and helpfull staff
Details
Reviews
Overall 8,4 Excellent
Based on 8 601 reviews
Location
8,9
Bar
8,8
Service
8,2
Breakfast
8,1
Room
7,3
Wellness
5,1
WiFi
3,6
Pool
3,3
Location
9,1
Value
8,5
Service
8,4
Breakfast
8,1
Room
6,6
Vibe
4,5
Pool
3,7
Location
9,4
Breakfast
8,4
Service
8,4
Value
7,9
Room
6,4
Vibe
4,3
Location
8,8
Value
7,9
Breakfast
7,8
Service
7,8
Food
6,9
Room
6,7
Vibe
4,1
Breakfast
8,4
Service
8,3
Location
8,3
Room
7,2
Amenities
5,4
6,2 Good
Pros: All said and done the location was pretty good .. opposite to a large mall connected by a walk way .. also you could tell at some point it was a 5* facility .. the lobby area looked impressive ..
Cons: .. most other things were either just average or below average .. the rooms had a very dated look .. furniture was old ... things in the wall were loose .. couple of times when i connected my laptop the outlet actually came out of the wall .. when we ordered room service they would not charge it to the room .. when i gave him a credit card he was not happy .. worst of course was the WiFi .. it was so poor that it was almost not usable .. if i was on a business trip i would have been livid .. even here i had to use the data on my cell phone since it was faster than their wifi! Overall except for the price .. i would not recommend .. at a slightly higher price i am sure you can get better accommodation ...
7,5 Good
Pros: The awesome breakfast as always.
Cons: The room needs to b upgraded n also d toilet .Air cond not working good n d jet spray doesn't function well.
10,0 Excellent
Pros: Very neat and clean Hotel with extremely helpful staff.All access available near the hotels and also provide taste food
Cons:
7,9 Good
Pros: Leve the location where it located very close to the mall and public transportation
Cons: Parking is worst!
5,4 Okay
Pros: Nothing out of the ordinary.
Cons: Check-in too long. Room smells old & humid. Breakfast very long queue ... horrible experience, abandonned and couldn't have breakfast !!!
7,5 Good
Pros: Great Location & Value for Money.
Cons:
6,0 Good
Pros: The waterfall shower was nice.
Cons: Fortunately this hotel was a cheap 5-star stay, but that is exactly what it felt like. We had a club level room & the club was below mediocre, both the rooms, cleanliness & the food served. There are a lot better cheap 5 star hotels in KL!
9,6 Excellent
Pros: Its spacious room and two separated bathroom.
Cons: I found dusty on my floor at the corner of my room.
10,0 Excellent
Pros: The pillow so comfy and the breakfast buffet full of spread and love the ambience and the staff very helpful.. Definitely will come again...
Cons:
10,0 Excellent
Pros: Everything about this hotel. Marvelous
Cons:
8,0 Excellent
Pros: friendly and helpfull staff
Cons: no bar.no tea and cofee maker
With a stay at Seri Pacific Hotel Kuala Lumpur in Kuala Lumpur, you'll be connected to the convention center, a 3-minute walk from Putra World Trade Centre and a 3-minute drive from Sultan Abdul Samad Building. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 12 391 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5,0
Pros: Location is good
Excellent
8,3
Pros: The family suite is good for family of 4...big spacious living hall...Buffet breakfast fair and good. The housekeeper very friendly.
Excellent
10,0
Pros: I love everything, and near bukit bintang.. i already miss that hotel..
Excellent
10,0
Pros: Really so satisfying.. The room service very clean and tidy.. Really superb
Excellent
9,6
Pros: Location...easy to go around!
Good
7,1
Pros: Location wise very good as it’s close to shopping centres and food market.
Excellent
9,2
Pros: Only thing that could be better was the pillows
Good
6,7
Excellent
8,3
Pros: Closed to attractive area at built bintang area
Excellent
10,0
Pros: perfect location; gret staff
Details
Reviews
Overall 8,3 Excellent
Based on 12 391 reviews
Wellness
9,3
Location
9,3
Beach
8,8
Service
8,7
Breakfast
8,5
Food
8,3
WiFi
7,9
Room
6,5
Comfort
5,7
Wellness
9,1
Location
9,0
Service
8,4
Food
8,1
Breakfast
8,1
Room
6,4
Location
9,4
Service
9,2
Wellness
9,1
Breakfast
8,7
Food
8,4
WiFi
6,4
Room
6,3
Comfort
5,4
Wellness
9,2
Location
9,2
Breakfast
8,5
Service
8,2
WiFi
6,4
Room
5,5
Comfort
4,3
Service
9,5
Location
9,2
Breakfast
8,5
Room
7,6
Comfort
5,5
5,0 Okay
Pros: Location is good
Cons: We were overcharged by booking.com and hotel. The price we confirmed the booking and price we got varied by 30 percent after all taxes included. We booked with cancellation fees, so had no way out.
8,3 Excellent
Pros: The family suite is good for family of 4...big spacious living hall...Buffet breakfast fair and good. The housekeeper very friendly.
Cons: Carpet abit old
10,0 Excellent
Pros: I love everything, and near bukit bintang.. i already miss that hotel..
Cons: Oh! My husband get food poisoning after eating the hotel Food.. but its ok
10,0 Excellent
Pros: Really so satisfying.. The room service very clean and tidy.. Really superb
Cons:
9,6 Excellent
Pros: Location...easy to go around!
Cons: Nothing! All are good there
7,1 Good
Pros: Location wise very good as it’s close to shopping centres and food market.
Cons: Not very clean bathroom and the toilet facilities in the lobby stunk.
9,2 Excellent
Pros: Only thing that could be better was the pillows
Cons:
6,7 Good
Pros:
Cons: Room was very old and very basic. No bath robe. No bin in the toilet. Fridge was broken.
8,3 Excellent
Pros: Closed to attractive area at built bintang area
Cons: Not enough parking I had to use valet service which cost me rm28...while I should get a free ample parking
10,0 Excellent
Pros: perfect location; gret staff
Cons:
PARKROYAL Kuala Lumpur is centrally located in Kuala Lumpur, a 4-minute walk from Berjaya Times Square and 7 minutes by foot from Pavilion Kuala Lumpur. Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
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Overall 8,3 Excellent
Based on 9 146 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
7,5
Pros: Clean and tidy
Excellent
10,0
Good
7,9
Pros: Good stay
Excellent
9,6
Pros: Clean
Excellent
9,0
Pros: Breakfast - Great. Location - Convenient.
Excellent
8,3
Pros: The location is perfect. I upgraded room with the twin towers view, but I can still see W hotel blocking it..
Good
6,7
Pros: Replacement room is clean
Mediocre
3,8
Pros: Staff unsupported Bathroom congested
Good
7,5
Details
Reviews
Overall 8,3 Excellent
Based on 9 146 reviews
Location
8,7
Comfort
8,5
Room
8,0
Service
6,9
Breakfast
6,7
Wellness
6,1
Food
4,8
WiFi
2,0
Comfort
8,9
Location
7,9
Room
7,6
Breakfast
7,2
Service
6,3
Wellness
4,8
Food
4,7
WiFi
0,7
Location
8,8
Comfort
8,7
Room
7,8
Service
7,5
Breakfast
7,2
Cleanliness
4,7
Food
4,4
Location
8,9
Comfort
8,0
Room
7,2
Service
6,7
Location
8,9
Comfort
8,6
Value
7,9
Room
7,8
Amenities
7,4
Breakfast
6,6
Service
6,1
Cleanliness
5,1
WiFi
0,8
7,5 Good
Pros: Clean and tidy
Cons:
10,0 Excellent
Pros:
Cons: Everything was perfect!
7,9 Good
Pros: Good stay
Cons: Away from activities
9,6 Excellent
Pros: Clean
Cons: Clean , large room with all facilities,
9,0 Excellent
Pros: Breakfast - Great. Location - Convenient.
Cons:
8,3 Excellent
Pros: The location is perfect. I upgraded room with the twin towers view, but I can still see W hotel blocking it..
Cons: Breakfast was just okay.
6,7 Good
Pros: Replacement room is clean
Cons: Supposed room was smoking room
3,8 Mediocre
Pros: Staff unsupported Bathroom congested
Cons: Staff behaviour
7,5 Good
Pros:
Cons: I asked for seprate beds but i got 2 beds connected to each other, i did not like that. The shower door was leaking water sonit was not good. The break fast was too expensive did jot meet its price. We had to use card to use elevators... Again to open our room's door. For wifi the connection time finished during our stay we had to ask for another user. The balcony (10th floor) was on on the highway, whenever a loud sound bike passes it wakes us up. (Windows dont seal sound)
With a stay at Fraser Residence Kuala Lumpur in Kuala Lumpur (Kuala Lumpur City Centre), you'll be within a 5-minute drive of Kuala Lumpur Convention Centre and Pavilion Kuala Lumpur. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
With a stay at Travelodge City Centre, you'll be centrally located in Kuala Lumpur, steps from Central Market and 4 minutes by foot from Petaling Street. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Overall 8,3 Excellent
Based on 5 006 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8,3
Pros: I like the ambiance of the hotel especially the lobby.. it so cozy and look great. i like the toilet too.. even though it not big but its clean and tidy. the room also neat and tidy. the staff at the parking are very helpful and nice too. The location also near to other tourist attraction and walking distance to a few places.
Excellent
9,2
Pros: The lobby was comfortable and spacious. Antipodeon cafe coffee was very good! 24 hour convenience store. Public transport easily available such as LRT, MRT, bus, taxi. Very close to Chinatown and Central Market. Wi-Fi was fast.
Excellent
10,0
Pros: Everything was great, may not have had all the amenities of other hotels but everything it did it did right.
Excellent
10,0
Pros: Everything. Room was big, clean, silent and comfy. Staff was accommodating and location great!
Excellent
9,2
Pros: The stay was great and we enjoyed travelodge as much as we enjoyed every other hotel from Travelodge. The rooms are comfortable and feel like a four to five star hotel. It has a proper shower and nice beds. A locker and fridge were also in the room. The room service was great and they cleaned the room every day and refilled the towels. All around a very nice hotel, which I can easily recommend!
Excellent
9,6
Pros: Modern, clean, new, very well located, and multicultural atmosphere.
Excellent
10,0
Pros: View from our room at 8-th floor
Excellent
10,0
Pros: Everything, which is why we always stay there when in KL. Opposite Central Market for food, round the corner from Petaling Street. Two minutes to mrt and train. Purple free bus stops outside. Would like cornflakes for breakfast
Excellent
8,8
Pros: Good location for the nostalgic part of KL, comfortable bed
Excellent
10,0
Pros: All is well
Excellent
8,8
Pros: Everything except the pillows.
Details
Reviews
Overall 8,3 Excellent
Based on 5 006 reviews
Location
9,5
WiFi
7,3
Service
7,1
Room
6,5
Breakfast
3,6
Location
9,5
Room
7,2
Cleanliness
6,9
Service
6,8
Breakfast
3,8
Location
9,4
Service
6,2
Room
5,7
Breakfast
4,1
Location
9,5
Service
6,9
Room
6,4
Food
5,7
Breakfast
3,5
Location
9,6
Cleanliness
6,7
Amenities
6,4
Vibe
6,4
Room
5,7
8,3 Excellent
Pros: I like the ambiance of the hotel especially the lobby.. it so cozy and look great. i like the toilet too.. even though it not big but its clean and tidy. the room also neat and tidy. the staff at the parking are very helpful and nice too. The location also near to other tourist attraction and walking distance to a few places.
Cons: The reception staff not very helpful. I booked for the twin room but what I get is Standard Double Room and when i asked the reception, they said all room are same. one more things the price i booked in booking difference from what I have paid. when i ask why is it difference, she dont know how to explain it. when i ask "is it because of the tax?" ans she replied oh maybe because of the taxed.
9,2 Excellent
Pros: The lobby was comfortable and spacious. Antipodeon cafe coffee was very good! 24 hour convenience store. Public transport easily available such as LRT, MRT, bus, taxi. Very close to Chinatown and Central Market. Wi-Fi was fast.
Cons: The toilet WC was cramp as it was close to the wall. A large person may have problems.
10,0 Excellent
Pros: Everything was great, may not have had all the amenities of other hotels but everything it did it did right.
Cons:
10,0 Excellent
Pros: Everything. Room was big, clean, silent and comfy. Staff was accommodating and location great!
Cons: Nothing
9,2 Excellent
Pros: The stay was great and we enjoyed travelodge as much as we enjoyed every other hotel from Travelodge. The rooms are comfortable and feel like a four to five star hotel. It has a proper shower and nice beds. A locker and fridge were also in the room. The room service was great and they cleaned the room every day and refilled the towels. All around a very nice hotel, which I can easily recommend!
Cons: Amenities like a pool or fitness room were missing and furthermore was the breakfast garbage. It is more worth to buy cereals at the 7-Eleven next to the building. The staff at the lobby was also not highly motivated and did some mistakes like programming our key wrong, so we get locked out the second last day. Everything else was perfect
9,6 Excellent
Pros: Modern, clean, new, very well located, and multicultural atmosphere.
Cons: The girl in the lobby desk tried to book me a Taxi, saying it would cost as much as the KL ekpress. Not true, therefore, not nice. I paid half the price, at least, that I was gonna pay using a taxi.
10,0 Excellent
Pros: View from our room at 8-th floor
Cons: I don't find any egg station at restaurant when breakfast
10,0 Excellent
Pros: Everything, which is why we always stay there when in KL. Opposite Central Market for food, round the corner from Petaling Street. Two minutes to mrt and train. Purple free bus stops outside. Would like cornflakes for breakfast
Cons: Nothing.
8,8 Excellent
Pros: Good location for the nostalgic part of KL, comfortable bed
Cons: Nothing in particular
10,0 Excellent
Pros: All is well
Cons: Everything perfect
8,8 Excellent
Pros: Everything except the pillows.
Cons: The pillow is too hard.
With a stay at Travelodge City Centre, you'll be centrally located in Kuala Lumpur, steps from Central Market and 4 minutes by foot from Petaling Street. Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Self parking (subject to charges) is available onsite.
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
Overall 8,2 Excellent
Based on 14 132 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Great location, monorail outside the door, hotel is inside shopping mall Comfortable beds Fantastic huge buffet breakfast inc westeen, asian, indian & more Club Premier room free alcohol & tapas 530-730pm Very attentive staff
Okay
4,6
Pros: Only location and receiption staff where helpful.
Good
7,5
Pros: Felt relax when in the room
Excellent
10,0
Pros: Need to add in more varieties of food
Excellent
8,0
Pros: Location , staff attitude,breakfast.
Excellent
9,2
Pros: Location is good. Really lovely place to stay. There are so many restaurants and shopping place just in the building.
Good
6,3
Pros: The location
Excellent
9,2
Pros: The girls at at excutive lounge entrance was superb but the service at the executive lounge during bfast can be better.
Mediocre
2,5
Pros: Nothing
Excellent
8,2
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Details
Reviews
Overall 8,2 Excellent
Based on 14 132 reviews
Location
9,4
Pool
9,2
Bar
8,9
Breakfast
7,8
Service
7,1
WiFi
6,5
Room
5,1
Vibe
3,9
Cleanliness
2,9
Location
9,6
Pool
9,4
Bar
9,1
Breakfast
7,8
Service
6,8
WiFi
4,8
Room
4,7
Cleanliness
2,5
Vibe
2,4
Location
9,5
Breakfast
8,2
Service
6,8
Comfort
5,4
Room
4,4
Vibe
3,0
Cleanliness
3,0
Location
9,3
Breakfast
7,8
Service
7,2
Room
4,1
Cleanliness
3,4
Vibe
3,3
Location
9,5
Value
7,1
Service
7,1
Room
4,0
Vibe
2,8
10,0 Excellent
Pros: Great location, monorail outside the door, hotel is inside shopping mall Comfortable beds Fantastic huge buffet breakfast inc westeen, asian, indian & more Club Premier room free alcohol & tapas 530-730pm Very attentive staff
Cons:
4,6 Okay
Pros: Only location and receiption staff where helpful.
Cons: Room service is very bad. In a so called 5 star hotel with high price but if you want more than 2 300ml water you have to pay for it. The beds and amenities are for 3 star hotel not at all 5 star hotel. I stayed only one night instead of nine due to bad service and bad attitude of the service center staff (when calling zero)
7,5 Good
Pros: Felt relax when in the room
Cons: There was not much channel show in the tv
10,0 Excellent
Pros: Need to add in more varieties of food
Cons: Bathtub water wet all the floor.
8,0 Excellent
Pros: Location , staff attitude,breakfast.
Cons: Hidden charges like texases and service charges.
9,2 Excellent
Pros: Location is good. Really lovely place to stay. There are so many restaurants and shopping place just in the building.
Cons: the front dest equipment looks outdated and inefficient. checking-in processing took much longer than we expected.
6,3 Good
Pros: The location
Cons: Old furniture,the toilet is not good it needs a spray hose and it’s really old styled bathroom,the breakfast area is not good or organized , the hotel needs upgrading
9,2 Excellent
Pros: The girls at at excutive lounge entrance was superb but the service at the executive lounge during bfast can be better.
Cons:
2,5 Mediocre
Pros: Nothing
Cons:
8,2 Excellent
Pros: Generous sized rooms (we had a 2 bedroom suite)
Friendly staff
Lobby bar great for relaxing
Good views
Cons: Room could have been much cleaner
Rooms are getting old and tired
Communication barrier, took 4 attempts to get someone to replace a curtain that was too small for a bedroom window
High volume of guests who had zero manners at breakfast, just pushed their way forward for everything including pushing my children
Strategically located in the heart of Kuala Lumpur, Berjaya Times Square Hotel is just minutes away from all the citys most phenomenal hot spots.
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