Mandarin Oriental, Kuala Lumpur

Kuala Lumpur City Centre, Kuala Lumpur 50088, Malaysia
+60 323 808 888

Cheapest
rate per night

9,2

Excellent
based on 8 567 reviews
Mandarin Oriental, Kuala Lumpur - Kuala Lumpur, Malaysia
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R253
Tablet R2 371
Booking.com R2 509
TripAdvisor
Tablet
Booking.com

Good to know

Distance to city centre 3,2 km
Location rating 9,6
Nearest airport Kuala Lumpur Intl
Distance to airport 46,4 km

Rooms

Check-in
Check-out

Executive rooms

R3 729+

Photo
Bed type
Provider
Nightly base price
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Unknown
R3 729 per night
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Unknown
R7 036 per night
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Unknown
R8 502 per night

King rooms

R3 286+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R3 286 per night
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Unknown
R3 376 per night
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Unknown
R3 677 per night

Deluxe rooms

R253+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R253 per night
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Unknown
R2 371 per night
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Unknown
R2 509 per night
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Unknown
R2 534 per night
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Unknown
R2 593 per night
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Unknown
R2 663 per night
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Unknown
R2 674 per night
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Unknown
R2 771 per night
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Unknown
R2 772 per night
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Unknown
R2 862 per night
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Unknown
R3 031 per night
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Unknown
R3 336 per night
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King bed
R4 693 per night
IMAGE
King bed
R5 684 per night

Reviews

Pros

Cons

Traveller rating

851
109
17
3
0

Time of year

Traveller type

Show reviews that mention

+
best hotel in 269 reviews
breakfast included in 111 reviews
club lounge in 102 reviews
excellent service in 219 reviews
great location in 321 reviews
great view in 106 reviews
heart of kl in 4 reviews
iced water in 7 reviews
late check in 12 reviews
shopping mall in 44 reviews
spacious room in 236 reviews
staff very friendly in 383 reviews
swimming pool in 182 reviews
twin towers in 83 reviews
  • Excellent
    Nov 2019
    10,0

    Only issue was the Italian restaurant could not offer a full menu and several items were not available which was very disappointing

    Italian restaurant

  • Excellent
    Nov 2019
    10,0

    Nothing beats a room at the Mandarin - they truly have thought of everything. We chose a room with a view out to the Petronas Towers and fountains too, which was just absolutely iconic.

    It was extremely crowded at breakfast. The tables felt too squeezed together, with the waiting staff and the other guests squeezing between the tables to get back and forth and noise levels to match.

  • Excellent
    Nov 2019
    8,8

    Nice pool and great breakfast

  • Excellent
    Nov 2019
    10,0

    Great location, staff and food

  • Excellent
    Nov 2019
    9,6

    I always try out all of the luxury brands during my days off, therefore I have some certain experiences to share and standards to expect ones to meet. This property has not offered the best of its brand but I'm confident that it has potential to improve. Here are some feedbacks for you: Positive: -Grand lobby and lightning system. Nice view. Hotel is old but overall the maintenance is pretty well as water flashing strongly, clean room carpet, fresh smell in the room. Bath amenities are set up generously. Beautiful cultural touch in the room and the hallway with framed decors. -Reservation and room controller did a great job in arranging my consecutive bookings in one room, making the stay so much more convenient and worthwhile. Thank you very much. -Sweets and cakes in the Club lounge is as delicious as the Mandarin bakery brand should be. -Laundry was returned in nice set up. -Bellman approached us and offered assistance with luggage and car arrangement. Thank you. -Beautiful and large Club lounge with cool Pianoman and signature KL view.

    Developmental areas: -Lack of luxury element, which is Human touch; Barely eyes contact upon both arrival and departure experiences. Upon departure, eyes contact and conversation were only addressed to the man, while you should have made connection to both. No personal connection at FD such as: "How was your flight?" at arrival, Or "How was your stay with us?" at departure. FD got our passports, therefore names were achieved but they never address us by name. No further assistance was offered before ending a conversation. Bellman and Concierge were available at front but did not open the car door actively. Upon checking in, no explanation was given about the room type, executive lounge benefits. -Assuming service: When at the Club lounge, I was looking for the small folks for fruits and dessert. I had not finished my sentence :"where is the small.." but the person in charge quickly told me: "it's on the table". It was not. The Lounge is large but there was only one associate working during evening cocktails. Therefore service was not properly performed. When we was calling him to inform that we would like to move the table to which he had not cleaned yet, but we only had a chance to say: "excuses me,.." he quickly interrupted our sentence by saying shortly: "I'll be back". The table was cleaned up not thoroughly as glass coaster was left remaining. -There was only 1 trash bin in the bathroom, whereas there should be one for general waste and another one for dirty towels. Reused showercap, it even has a hold and man hair (picture can be sent if you wish). This kind of thing should not be reused. No turn down amenity. -BF buffet is not very impressive. Basically there is no single special connection after a stay. However like I said before, the hotel has potential, and the developmental areas are mainly in soft skills, which can be trained. So hope to see improvements from you in the future.

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About

Overview

Mandarin Oriental, Kuala Lumpur is located in the heart of the city, and it is a part of the Kuala Lumpur City Centre retail complex. The hotel has 30 stories and it is close to many of the various places that guests might want to visit whether they are traveling on business or for pleasure. It is located between the Petronas Twin Towers, and it offers excellent views to the guests.

The rooms at the hotel are all elegant and luxurious whether guests choose rooms or suites. Guests can also choose from club rooms and apartments. The rooms have many amenities, such as high-speed wireless Internet, a bath and a walk-in shower, views of the skyline or the pool, comfortable beds, televisions, and large desks.

Mandarin Oriental, Kuala Lumpur offers plenty of other amenities for the guests. The spa has a range of treatment options, along with heat and water facilities, a spa boutique, and a digital wellness option for those who want to disconnect from the digital world. Tennis and a fitness center are available at the hotel, as well. Plenty of dining options are available at the hotel, including the Mandarin Grill, Lai Po Heen, Mosaic, AQUA Restaurant & Bar, Wasabi Bistro, and more.

Those who choose to stay at the hotel will find plenty to see and do in the area right outside the doors. The convention center, shopping areas, and KLCC Park are all nearby. Plenty of other places to dine are available in the area, too, such as Park View Deck and Hakka Restaurant.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

9,2 Excellent

based on 8 567 reviews

9,6

Wellness

9,6

Location

7,4

WiFi

6,4

Value

Things to know

  • Friendly atmosphere
  • Friendly service
  • Professional service
  • Wonderful sightseeing

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Parking
Kitchen/kitchenette
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-conditioned
24-hour front desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
EV charging station
Lift
Massage
Laundry facilities
Child pool
Hairdryer
Cable or satellite TV
Coffee shop
Babysitting/child care services (surcharge)
Pets not allowed
Steam room
Wedding services
Outdoor tennis
Grill

FAQs when booking at Mandarin Oriental, Kuala Lumpur

Where is Mandarin Oriental, Kuala Lumpur located?

Mandarin Oriental, Kuala Lumpur is located at Kuala Lumpur City Centre in Bukit Bintang, 3,2 km from the centre of Kuala Lumpur. Petronas Towers is the closest landmark to Mandarin Oriental, Kuala Lumpur.

When is check-in time and check-out time at Mandarin Oriental, Kuala Lumpur?

Check-in time is 14:00 and check-out time is 12:00 at Mandarin Oriental, Kuala Lumpur.

Does Mandarin Oriental, Kuala Lumpur offer free Wi-Fi?

Yes, Mandarin Oriental, Kuala Lumpur offers free Wi-Fi.

Does Mandarin Oriental, Kuala Lumpur offer free parking?

No, Mandarin Oriental, Kuala Lumpur does not offer free parking.

Does Mandarin Oriental, Kuala Lumpur offer free airport shuttle service?

No, Mandarin Oriental, Kuala Lumpur does not offer free airport shuttle service.

How far is Mandarin Oriental, Kuala Lumpur from the airport?

Mandarin Oriental, Kuala Lumpur is 17,6 km from Kuala Lumpur Abdul Aziz Shah. Mandarin Oriental, Kuala Lumpur is 46,4 km from Kuala Lumpur Intl.

Can you bring pets to Mandarin Oriental, Kuala Lumpur?

No, pets are not allowed at Mandarin Oriental, Kuala Lumpur.

Does Mandarin Oriental, Kuala Lumpur have a pool?

Yes, Mandarin Oriental, Kuala Lumpur has a pool on-site.

Photos

Mandarin Oriental, Kuala Lumpur - Kuala Lumpur - Bedroom All photos (35)
Mandarin Oriental, Kuala Lumpur - Kuala Lumpur - Banquet hall Banquets (1)
Mandarin Oriental, Kuala Lumpur - Kuala Lumpur - Bar Bar (1)
Mandarin Oriental, Kuala Lumpur - Kuala Lumpur - Bathroom Bathroom (2)
Mandarin Oriental, Kuala Lumpur - Kuala Lumpur - Bedroom Bedroom (9)

Location

Most popular landmarks

  • Petronas Towers 203 m
  • Aquaria KLCC 329 m
  • Kuala Lumpur Tower 0,9 km
  • Jalan Alor 1,1 km
  • Berjaya Times Square 1,5 km
  • Petaling Street 2 km

Getting around

Kuala Lumpur Abdul Aziz Shah 17,6 km
Kuala Lumpur Intl 46,4 km
Kuala Lumpur Sentral 3,7 km

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