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Value for money
Distance to city centre
|Kuala Lumpur Intl|
Distance to airport
|"Very friendly and helpful staff."||(in 265 reviews)|
|"Great location, delicious breakfast."||(in 215 reviews)|
|"Fantastic value for money."||(in 20 reviews)|
|"Some hotel staffs are not co-operative."||(in 82 reviews)|
|"East wing old furniture."||(in 34 reviews)|
|"i think they just refurbished their rooms."||(in 19 reviews)|
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We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
The flush on our toilet could have been stronger.
The hotel is in a good location, it is clean and a very nice looking property.
As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
The food was good, staff was very friendly.
The room was just not bright and fresh.
The swimming pool which my daughter had spent hours in it. It was very nice of the hotel to have a cake for our anniversary. It think it was very special for us to come back and to find a cake for us. Hopefully we will be back for our next honeymoon. We had our first there and this was our second five years later.
There was a bug, crocroches in the bathroom and we asked the for someone to spray the room. The room was fill with the bug spray and we could not open the window. That was not a plesant night for us as we breathing in the bug spray all night.
the location is very good, easy excess to down town shopping area and walking distance to petronas towers
they didnt treat us as a honeymoon couple,even though i informed them that we are coming for honeymoon
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travelers can enjoy easy access to the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Check in at our modern lobby, then settle in chic hotel rooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Indulge in mouthwatering cuisine at our all-day Evolution Café, and unwind in our hip and trendy R Bar with a signature cocktail in hand. Dip your toes in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Our hotel offers 37,000 square feet of convertible event spaces, including a Grand Ballroom great for intimate weddings or large-sized meetings. Settle in for a relaxing stay at Renaissance
based on 3 495 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- Kuala Lumpur Tower 0,5 km
- Petronas Towers 0,8 km
- Aquaria KLCC 1 km
- Jalan Alor 1,3 km
- Sultan Abdul Samad Building 1,5 km
- Merdeka Square 1,6 km