Good to know
|Distance to city centre||2,7 km|
|Nearest airport||Kuala Lumpur Intl|
|Distance to airport||46,5 km|
|"Fantastic hotel, well located, amazing staff"||(in 162 reviews)|
|"Great breakfast and good location."||(in 210 reviews)|
|"Big swimming pool, clean, centrally located."||(in 206 reviews)|
Time of year
Show reviews that mention
|bit old||in 24 reviews|
|breakfast was good||in 327 reviews|
|close to monorail||in 17 reviews|
|club room||in 93 reviews|
|friendly staff||in 451 reviews|
|great location||in 428 reviews|
|great view||in 154 reviews|
|nice hotel||in 307 reviews|
|old room||in 441 reviews|
|room service||in 130 reviews|
|room with a view||in 414 reviews|
|swimming pool||in 315 reviews|
|twin towers||in 134 reviews|
|walk to petronas||in 20 reviews|
|west wing||in 184 reviews|
I did not take the breakfast but the location made it possible to choose from outside of the hotel.
The lobby staff could have been more attentive. The loud music in the lobby on a Saturday night is NOT welcome.
The pool is huge
Couldn’t get a high floor for the stay
Breakfast buffet was laid out nicely and with variety of food. Staffs were friendly. This is my second stay here at Renaissance Hotel but my first experience was way better than this one.
Requested housekeeping and specifically told the staff to change the bedsheets and cover. When I came back to my room, my bedsheets and cover was replaced with a dirtier one than before. Requested for housekeeping again once more to change the sheets. I have specifically booked for 4 rooms all King Sized bedrooms. When we checked in, we were only given 2/4 rooms with King Sized beds. Recep told me that I needed to select King Sized bedrooms when booking. I showed him my selected rooms when I made my booking (all King Sized beds) and they still couldn't give us an explanation as to why they couldn't give us all King Sized bedrooms.
We loved everything! The pool is exceptional, especially for an inner city hotel. The room was spacious and comfortable, breakfast excellent. We enjoyed club access, with excellent food and drinks. Staff were always helpful and efficient.
The flush on our toilet could have been stronger.
The hotel is in a good location, it is clean and a very nice looking property.
As a Lifetime Platinum Elite member I was not happy with my stay. 1. I checked in online and it still took 15 minutes to get my key. 2.Upgraded to a suite but when I opened the door to my room on 21st floor, the room was under construction. Went back to reception and got issued a normal room with a promise that I would be upgraded the following day when I got back in the evening after work. I packed my bags as was in informed that my room would be changed while I was working. 3.When I got back, reception had no idea about the proposed room change and my bags were still in my small room. 4. After asking to speak with the manager, I was told that no upgrade was available but they were working on it. 1 hour later, guest services came to my room and moved me to a suite. 4. So with my new keys in hand, I went to meet a colleague at the Club Lounge and my new keys would not allow me access. Again I went to the reception and it took 10 minutes to issue me a key that would access the lounge. Ridiculous. Will never visit again. This property is in trouble and most of it is focused on reception deficiencies. | am truly disgusted.
Immerse yourself in the 5-star service and refined elegance of Renaissance Kuala Lumpur Hotel. With a vibrant location right in the heart of the city, we are steps away from the renowned Petronas Twin Towers and other major shopping areas. Business and leisure travellers can enjoy unrivalled with the Bukit Nanas monorail and Dang Wangi LRT stations located just around the corner. Discover a whole new check-in experience at our redesigned lobby, settle in chic guestrooms and suites with plush bedding, deluxe amenities and stunning views of the iconic KL Tower. Celebrate the art of dining at our new all-day dining Evolution Café and unwind in hip and trendy R Bar with a signature cocktail in hand. Dip your toe in the Olympic-sized outdoor pool, enjoy a rewarding workout in the 24-hour fitness centre or simply relax with a pampering massage at Mandara Spa. Boasting 37,000 sqft of convertible event spaces including a Grand Ballroom, we are the perfect venue to host intimate weddings to large-sized meetings.
based on 9 174 reviews
Things to know
- Friendly service
- Wonderful sightseeing
Policies vary by room type and provider.
FAQs when booking at Renaissance Kuala Lumpur Hotel
Where is Renaissance Kuala Lumpur Hotel located?
Renaissance Kuala Lumpur Hotel is located at Corner of Jalan Sultan Ismail and Jalan Ampang in Bukit Bintang, 2,7 km from the centre of Kuala Lumpur. Kuala Lumpur Tower is the closest landmark to Renaissance Kuala Lumpur Hotel.
When is check-in time and check-out time at Renaissance Kuala Lumpur Hotel?
Check-in time is 15:00 and check-out time is 12:00 at Renaissance Kuala Lumpur Hotel.
Does Renaissance Kuala Lumpur Hotel offer free Wi-Fi?
Yes, Renaissance Kuala Lumpur Hotel offers free Wi-Fi.
Does Renaissance Kuala Lumpur Hotel offer free parking?
No, Renaissance Kuala Lumpur Hotel does not offer free parking.
Does Renaissance Kuala Lumpur Hotel offer free airport shuttle service?
No, Renaissance Kuala Lumpur Hotel does not offer free airport shuttle service.
How far is Renaissance Kuala Lumpur Hotel from the airport?
Renaissance Kuala Lumpur Hotel is 17 km from Kuala Lumpur Abdul Aziz Shah. Renaissance Kuala Lumpur Hotel is 46,5 km from Kuala Lumpur Intl.
Can you bring pets to Renaissance Kuala Lumpur Hotel?
No, pets are not allowed at Renaissance Kuala Lumpur Hotel.
Does Renaissance Kuala Lumpur Hotel have a pool?
Yes, Renaissance Kuala Lumpur Hotel has a pool on-site.
Most popular landmarks
- Kuala Lumpur Tower 0,5 km
- Petronas Towers 0,8 km
- Aquaria KLCC 1 km
- Jalan Alor 1,3 km
- Sultan Abdul Samad Building 1,5 km
- Merdeka Square 1,6 km
|Kuala Lumpur Abdul Aziz Shah||17 km|
|Kuala Lumpur Intl||46,5 km|
|Kuala Lumpur Sentral||3,3 km|