Best Shanghai hotels near Shanghai Municipal History Museum
The Fairmont Peace Hotel Shanghai is Shanghai's legendary landmark in the heart of the Bund, since 1929. It is the iconic building located right in the center of the Bund where Shanghai's finest epicurean lifestyle is defined by all the award-winning restaurants and bars. It is also in the unrivaled shopping area on Nanjing Road, where it is the perfect place to explore Shanghai's spectacular scenery and vibrant lifestyle.
Overall 9,5 Excellent
Based on 11 425 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Breakfast was excellent. Big variety of different foods.
Excellent
10,0
Pros: Beautiful art deco hotel, great staff, comfortable, big rooms
Excellent
9,6
Pros: Best location in town Very helpful staff, especially Lily, Roy and David
Excellent
9,7
Pros: I would recommend this hotel for both business and leisure.
18m indoor pool and gym were good.
Baby sitting service outsourced was fantastic, our sitter was a preschool teacher.
The Concierge service was second to none and nothing was ever a problem, even though we called them 15 times on the first evening.
Located right on the Bund (my room didn't have a Bund view) and was a 50m walk to the waters edge, and on one of the biggest shopping streets in China (East Nanjing Road).
Excellent
10,0
Pros: Luxury hotel , lovely staying was
Excellent
8,8
Pros: Historical location and building
Excellent
8,3
Pros: The location is great but most rooms have no views. The products provided is top of the line and the jazz bar, though did not play jazz when we were there, is a nice old time Shanghai fair.
Excellent
9,6
Pros: The location is aweseom.e definitely check out the roof top terrace. I visited shanghai during the national holidays so wai tan was packed as hell. but if you go up to the roof top, you can enjoy the spectecular view with not so many people. staffs speak very good english and are kind.
Excellent
9,6
Excellent
10,0
Pros: I love the history of the hotel and how well they’ve preserved the original style of the 1930’s. I love the museum and photos in the main lobby. The pool is excellent. The staff are exceptional.
Excellent
9,2
Pros: Location, facilities & service
Good
7,9
Pros: Beautiful hotel, elegant service and super friendly. Perfect location and gold club experience very worthwhile. Thanks particularly to Alan concierge on 9th floor for great recommendations.
Details
Reviews
Overall 9,5 Excellent
Based on 11 425 reviews
Location
9,3
Breakfast
8,6
Vibe
8,6
Service
8,4
Room
8,3
Food
8,3
Bar
8,0
Amenities
7,7
WiFi
4,9
Location
9,3
Vibe
8,8
Service
8,6
Breakfast
8,4
Room
8,1
Amenities
8,1
Bar
8,0
WiFi
2,9
Location
9,1
Vibe
9,0
Food
8,4
Breakfast
8,3
Room
8,3
Service
8,3
Amenities
8,1
Bar
7,9
Location
9,6
Breakfast
8,6
Vibe
8,6
Food
8,3
Service
8,2
Amenities
8,0
Room
7,9
WiFi
3,5
Location
9,2
Service
8,8
Breakfast
8,5
Bar
8,3
Vibe
8,2
Room
8,1
Amenities
7,9
10,0 Excellent
Pros: Breakfast was excellent. Big variety of different foods.
Cons:
10,0 Excellent
Pros: Beautiful art deco hotel, great staff, comfortable, big rooms
Cons:
9,6 Excellent
Pros: Best location in town Very helpful staff, especially Lily, Roy and David
Cons:
9,7 Excellent
Pros: I would recommend this hotel for both business and leisure.
18m indoor pool and gym were good.
Baby sitting service outsourced was fantastic, our sitter was a preschool teacher.
The Concierge service was second to none and nothing was ever a problem, even though we called them 15 times on the first evening.
Located right on the Bund (my room didn't have a Bund view) and was a 50m walk to the waters edge, and on one of the biggest shopping streets in China (East Nanjing Road).
Cons:
10,0 Excellent
Pros: Luxury hotel , lovely staying was
Cons:
8,8 Excellent
Pros: Historical location and building
Cons: I bought a room with city view, then the view was on a miserable small road
8,3 Excellent
Pros: The location is great but most rooms have no views. The products provided is top of the line and the jazz bar, though did not play jazz when we were there, is a nice old time Shanghai fair.
Cons: The facility is older even after the renovation. The switches are so over-used that one is hard to read what the switch is for. The shower room insulation is old so that water leaks to the toilet area whenver the shower is used.
9,6 Excellent
Pros: The location is aweseom.e definitely check out the roof top terrace. I visited shanghai during the national holidays so wai tan was packed as hell. but if you go up to the roof top, you can enjoy the spectecular view with not so many people. staffs speak very good english and are kind.
Cons: room size wasn't big compared to the price. I think the price is wholly on the location. and the water of the swimming pool was cold. would have expected warm water in a hotel like this. fitness studio was fine.
9,6 Excellent
Pros:
Cons: a bit the cleaning : on strange hours, moments
10,0 Excellent
Pros: I love the history of the hotel and how well they’ve preserved the original style of the 1930’s. I love the museum and photos in the main lobby. The pool is excellent. The staff are exceptional.
Cons:
9,2 Excellent
Pros: Location, facilities & service
Cons:
7,9 Good
Pros: Beautiful hotel, elegant service and super friendly. Perfect location and gold club experience very worthwhile. Thanks particularly to Alan concierge on 9th floor for great recommendations.
Cons:
The Fairmont Peace Hotel Shanghai is Shanghai's legendary landmark in the heart of the Bund, since 1929. It is the iconic building located right in the center of the Bund where Shanghai's finest epicurean lifestyle is defined by all the award-winning restaurants and bars. It is also in the unrivaled shopping area on Nanjing Road, where it is the perfect place to explore Shanghai's spectacular scenery and vibrant lifestyle.
A stay at Mandarin Oriental Pudong Shanghai places you in the heart of Shanghai, within a 15-minute walk of Oriental Pearl Tower and Jin Mao Tower. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Overall 9,5 Excellent
Based on 4 443 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,6
Pros: I liked the view and the elegant atmosphere
Good
7,1
Pros: Great gym and spa. Great wine selection at club level. Executive suite bath tub and view was lovely, comfy bed.
Excellent
8,8
Pros: We travelled around China and stayed at 3 reputable hotels. The Mandarin Oriental was the most personalised service we received. The team of Concierges (especially Terence) were fantastic. Very knowledgable and understanding to our needs as a family with a young toddler. The hotel free car service (in a 2k proximity) was also a great help moving around the hotel to the local tourists spots. I highly recommend for families
Excellent
10,0
Pros: Environment and location
Excellent
9,6
Pros: One of the best hotels in Shanghai, luxury and clean suites, excellent breakfast, great service.
Excellent
10,0
Pros: The rooms are absolutely spectacular. A great view of the river in Shanghai. Not only that but the club lounge was brilliant. I would definitely recommend booking a club room as there are plenty of opportunities throughout the day to get food/refreshments.
Excellent
10,0
Pros: The Mandarin Oriental staff was extremely friendly and had a lot of attention to our kids. The hotel is beautiful, the view on the river is magic and the facilities are extraordinary. we'll be back for sure !
Excellent
9,2
Pros: The Club Mandarin River Room was fantastic. The Club offered wonderful food and drinks all day. All staff were helpful and friendly. They even asked about food allergies when we ordered room service.
Excellent
10,0
Pros: Everything about the Mandarin Oriental Pudong is exceptional. Great location. Quiet and away from the hub bub of the downtown area across the river.. Sensational, caring attentive staff. They will address you by name and truly make you feel at home.
Excellent
10,0
Pros: Helpful staff, main restaurant, full decorated room, room view
Details
Reviews
Overall 9,5 Excellent
Based on 4 443 reviews
Pool
9,1
Vibe
9,1
Wellness
9,1
Room
8,7
Service
8,6
Location
8,5
Bar
8,3
Breakfast
8,2
Food
7,9
Amenities
7,7
WiFi
5,0
Pool
9,1
Wellness
9,1
Vibe
9,1
Room
8,8
Bar
8,6
Location
8,5
Service
8,3
Breakfast
7,9
WiFi
2,9
Pool
9,3
Vibe
9,1
Location
9,1
Wellness
9,0
Room
9,0
Breakfast
8,7
Service
8,4
Bar
7,8
Amenities
7,7
WiFi
2,8
Service
9,2
Pool
9,1
Wellness
9,1
Vibe
9,0
Room
8,9
Location
8,8
Bar
8,4
Breakfast
8,2
Amenities
7,9
WiFi
3,2
Vibe
9,0
Service
8,8
Breakfast
8,2
Bar
8,2
Location
8,0
Room
7,9
9,6 Excellent
Pros: I liked the view and the elegant atmosphere
Cons: I found the deposit a bit high but probably it’s normal in China
7,1 Good
Pros: Great gym and spa. Great wine selection at club level. Executive suite bath tub and view was lovely, comfy bed.
Cons: Check in at club level took an hour. Club level tableware, e.g. plates are very basic and really give a 'feeding the masses' impression which is the opposite of club level aims. We stayed on a busy weekend, the staff found it difficult to keep up appearances with hotel at near full capacity.
8,8 Excellent
Pros: We travelled around China and stayed at 3 reputable hotels. The Mandarin Oriental was the most personalised service we received. The team of Concierges (especially Terence) were fantastic. Very knowledgable and understanding to our needs as a family with a young toddler. The hotel free car service (in a 2k proximity) was also a great help moving around the hotel to the local tourists spots. I highly recommend for families
Cons: My only issue was the rooms were a little small. We were in a Club room and the space felt restricted.
10,0 Excellent
Pros: Environment and location
Cons: Nothing
9,6 Excellent
Pros: One of the best hotels in Shanghai, luxury and clean suites, excellent breakfast, great service.
Cons:
10,0 Excellent
Pros: The rooms are absolutely spectacular. A great view of the river in Shanghai. Not only that but the club lounge was brilliant. I would definitely recommend booking a club room as there are plenty of opportunities throughout the day to get food/refreshments.
Cons:
10,0 Excellent
Pros: The Mandarin Oriental staff was extremely friendly and had a lot of attention to our kids. The hotel is beautiful, the view on the river is magic and the facilities are extraordinary. we'll be back for sure !
Cons: everything was perfect
9,2 Excellent
Pros: The Club Mandarin River Room was fantastic. The Club offered wonderful food and drinks all day. All staff were helpful and friendly. They even asked about food allergies when we ordered room service.
Cons:
10,0 Excellent
Pros: Everything about the Mandarin Oriental Pudong is exceptional. Great location. Quiet and away from the hub bub of the downtown area across the river.. Sensational, caring attentive staff. They will address you by name and truly make you feel at home.
Cons:
10,0 Excellent
Pros: Helpful staff, main restaurant, full decorated room, room view
Cons: Nothing
A stay at Mandarin Oriental Pudong Shanghai places you in the heart of Shanghai, within a 15-minute walk of Oriental Pearl Tower and Jin Mao Tower. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
With a stay at Four Seasons Hotel Shanghai at Pudong, you'll be centrally located in Shanghai, just a 3-minute walk from Shanghai World Financial Center and 6 minutes by foot from Jin Mao Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has facilities measuring 8611 square feet (800 square meters), including conference space. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Overall 9,4 Excellent
Based on 2 755 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: Both times it has been a pleasurable stay. Nice modern rooms, friendly staff and good location. Great view of the pearly tower.
Excellent
8,3
Pros: The bed was very comfortable. Good sized room, great location and staff very very friendly
Good
7,9
Pros: Great atmosphere and great room layout
Excellent
9,6
Pros: Staff were wonderful, helpful and very accommodating. We had the Chocolate blossom- you have to try one!!
Excellent
10,0
Pros: A superb and outstanding interior design! Not just luxury but real contemporary style. Fantastic infinity edge pool on the 41st floor with a hypnotizing view on the Oriental Pearl tower and all the other skyscrapers. And hight safety standards by the way. Not every hotel has it. Love it. Extremely friendly and helpful crew who supported us a lot with all our plans to discover the city for the first time and off the beaten tracks. Perfect location for exploring Shanghai with a subway station around the corner (direct line to the airport and to the bund) and some malls within 5 minutes walking where we found the most wonderful restaurants.
Excellent
10,0
Pros: Outstanding service, welcoming and serene spa. Breathtaking views of the city from the pool deck, executive club and our room.
Excellent
9,2
Pros: Very nice hotel,
Excellent
8,3
Pros: The pool, friendly helpful staff, the Cantonese restaurant food. The view from the room.
Excellent
9,6
Pros: The most modern part of Shanghai. Lots of restaurants nearby, 10 min walk to IFC and Super Brand Malls. Amazing views from Pearl View Rooms. Excellent breakfast, well trained staff and best internet connection in all China.
Excellent
9,6
Pros: The location is extremely convenient. The trip was celebrating the birthday of my partner and the guest team has prepared heart-warming welcome for our stay. We are so thankful for their courtesy. The view from swimming pool was spectacular!
Excellent
10,0
Pros: Easy walking distance to the metro. Super friendly staff. Amazing view of iconic Shanghai skyline and Pearl Tower. Brunch is epic.
Details
Reviews
Overall 9,4 Excellent
Based on 2 755 reviews
Pool
9,2
Location
9,0
Vibe
8,8
Room
8,7
Wellness
8,6
Comfort
8,1
Service
8,0
Amenities
7,2
Breakfast
6,3
Pool
9,1
Room
8,9
Location
8,9
Vibe
8,7
Comfort
8,3
Service
7,9
Bar
7,0
Breakfast
6,5
Pool
9,4
Location
9,1
Wellness
8,8
Vibe
8,6
Room
8,5
Comfort
8,1
Service
8,0
Breakfast
6,6
Pool
9,2
Location
9,2
Wellness
8,6
Room
8,4
Service
7,9
Breakfast
5,9
Location
9,2
Room
7,8
Service
7,8
Breakfast
6,0
10,0 Excellent
Pros: Both times it has been a pleasurable stay. Nice modern rooms, friendly staff and good location. Great view of the pearly tower.
Cons: Wifi was a little choppy some days.
8,3 Excellent
Pros: The bed was very comfortable. Good sized room, great location and staff very very friendly
Cons: Cleanliness and decor a little out dated
7,9 Good
Pros: Great atmosphere and great room layout
Cons: The water pressure of the shower was very weak and we had lunch at their Chinese restaurant located on the 2nd floor which was a nightmare! They took too long to bring our order to the table bye the time the noodle dish arrived we had to leave without eating our lunch. We asked 3 different waiters to hurry our order and all fell on deaf ears. The manager of the restaurant wasn’t even sorry that we didn’t have our meal which we paid 1360rmb for . Total disappointment for a 5 star hotel!
9,6 Excellent
Pros: Staff were wonderful, helpful and very accommodating. We had the Chocolate blossom- you have to try one!!
Cons: Nothing
10,0 Excellent
Pros: A superb and outstanding interior design! Not just luxury but real contemporary style. Fantastic infinity edge pool on the 41st floor with a hypnotizing view on the Oriental Pearl tower and all the other skyscrapers. And hight safety standards by the way. Not every hotel has it. Love it. Extremely friendly and helpful crew who supported us a lot with all our plans to discover the city for the first time and off the beaten tracks. Perfect location for exploring Shanghai with a subway station around the corner (direct line to the airport and to the bund) and some malls within 5 minutes walking where we found the most wonderful restaurants.
Cons:
10,0 Excellent
Pros: Outstanding service, welcoming and serene spa. Breathtaking views of the city from the pool deck, executive club and our room.
Cons: nothing really
9,2 Excellent
Pros: Very nice hotel,
Cons: Breakfast was overpriced.
8,3 Excellent
Pros: The pool, friendly helpful staff, the Cantonese restaurant food. The view from the room.
Cons: Under staffed at times. Way too long some instances for someone to pick up a call.
9,6 Excellent
Pros: The most modern part of Shanghai. Lots of restaurants nearby, 10 min walk to IFC and Super Brand Malls. Amazing views from Pearl View Rooms. Excellent breakfast, well trained staff and best internet connection in all China.
Cons: Club Lounge is ok but you expect a little bit more from Four Seasons.
9,6 Excellent
Pros: The location is extremely convenient. The trip was celebrating the birthday of my partner and the guest team has prepared heart-warming welcome for our stay. We are so thankful for their courtesy. The view from swimming pool was spectacular!
Cons: Not at all.
10,0 Excellent
Pros: Easy walking distance to the metro. Super friendly staff. Amazing view of iconic Shanghai skyline and Pearl Tower. Brunch is epic.
Cons: The room smelled like cigar smoke. Even though it was supposed to be a non-smoking room.
With a stay at Four Seasons Hotel Shanghai at Pudong, you'll be centrally located in Shanghai, just a 3-minute walk from Shanghai World Financial Center and 6 minutes by foot from Jin Mao Tower. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has facilities measuring 8611 square feet (800 square meters), including conference space. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Waldorf Astoria Hotels and Resorts represent over 30 landmark destinations around the globe, each with its own story and uniquely reflective of its location, but all providing the personalized service that creates moment after unforgettable moment. At every Waldorf Astoria Hotel and Resort, you will experience the level of service and attention to detail that defined the legendary original Waldorf=Astoria in New York, and with it, the whole idea of the luxury brand. Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym, complimentary WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours.
Overall 9,3 Excellent
Based on 4 585 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,6
Pros: Very elegant avenue with good location to stay
Excellent
9,6
Pros: Fancy, helpful staff, clean
Excellent
10,0
Pros: the VIEW! the view is just excellent! the overall experience when checked into the hotel. everything here is just perfect. I will come back again.
Excellent
10,0
Pros: The staff made me feel super special and the room was gorgeous! Location is excellent! I ate at the Chibese restaraunt and that was super and then went for a drink at the long bar - and there was live music that was great :) met some great musicians :) bartender was so nice ! The lady at the spa was so sweet also. Everyone was helpful I will go again next time I visit !
Excellent
8,8
Pros: Stunning night view of the bund; very clean rooms, friendly staff, fast service, nice swimming pool
Excellent
9,2
Pros: The room size and beds were very comfortable.
Excellent
8,3
Pros: Location along the Bund. Quiet. Not touristy. Historical charm.
Excellent
10,0
Pros: Location and view
Excellent
9,6
Pros: The view was amazing.
Excellent
9,4
Pros: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.
Excellent
9,6
Details
Reviews
Overall 9,3 Excellent
Based on 4 585 reviews
Location
9,2
Vibe
8,9
Room
8,4
Cleanliness
8,2
Service
7,7
Breakfast
7,5
Amenities
7,3
WiFi
2,8
Location
9,2
Vibe
8,8
Room
8,2
Service
7,7
Breakfast
7,1
Location
9,7
Vibe
8,7
Room
8,0
Breakfast
7,9
Service
7,2
WiFi
1,3
Room
9,1
Location
8,9
Vibe
8,8
Service
8,1
Comfort
8,0
Breakfast
7,7
Location
9,0
Room
8,0
Service
7,7
Breakfast
7,4
9,6 Excellent
Pros: Very elegant avenue with good location to stay
Cons: None
9,6 Excellent
Pros: Fancy, helpful staff, clean
Cons:
10,0 Excellent
Pros: the VIEW! the view is just excellent! the overall experience when checked into the hotel. everything here is just perfect. I will come back again.
Cons:
10,0 Excellent
Pros: The staff made me feel super special and the room was gorgeous! Location is excellent! I ate at the Chibese restaraunt and that was super and then went for a drink at the long bar - and there was live music that was great :) met some great musicians :) bartender was so nice ! The lady at the spa was so sweet also. Everyone was helpful I will go again next time I visit !
Cons:
8,8 Excellent
Pros: Stunning night view of the bund; very clean rooms, friendly staff, fast service, nice swimming pool
Cons: Not many dinning options, the staff could be more professional although they are all very friendly
9,2 Excellent
Pros: The room size and beds were very comfortable.
Cons: There is a limited children's menu, although there was great flexibility shown in being able to order across outlets. We just wish more hotels would cater simple vegetables for kids.
8,3 Excellent
Pros: Location along the Bund. Quiet. Not touristy. Historical charm.
Cons: Buffet spread and service was below par. Disappointing for Astoria’s brand!
10,0 Excellent
Pros: Location and view
Cons:
9,6 Excellent
Pros: The view was amazing.
Cons: The breakfast selection was poor and a bit dated. It was not worthy of a 5 star hotel.
9,4 Excellent
Pros: Management went out of their way to make our trip memorable - Thank you Andy, Rico, and Zak! At every turn, they were there to help. Also, Karme the concierge - Cannot get better in Shanghai! Location is amazing, while the hotel has a charm and luxurious feel.
Cons: Generally, difficulty with English. Room had a leak, and AC was not working, but the staff was quick to fix everything without question or delay!
9,6 Excellent
Pros:
Cons: Staff at breakfast and in the main restaurant sometimes lack attention to detail
Waldorf Astoria Hotels and Resorts represent over 30 landmark destinations around the globe, each with its own story and uniquely reflective of its location, but all providing the personalized service that creates moment after unforgettable moment. At every Waldorf Astoria Hotel and Resort, you will experience the level of service and attention to detail that defined the legendary original Waldorf=Astoria in New York, and with it, the whole idea of the luxury brand. Combining the history and culture of the celebrated Shanghai Bund with a taste for 21st century sophistication, Waldorf Astoria Shanghai on the Bund offers a heritage ambiance, legendary service and timeless amenities to make your stay truly memorable and distinct. Housed within the two-building complex are 260 well-appointed rooms and suites, stylish environments for dining and lounging, extensive banquet facilities with stunning views, luxury spa, fully-fitted gym, complimentary WiFi and more, all crafted onto a picture perfect setting that speaks volume of the grandeur and finesse that is uniquely ours.
Experience a nostalgic moment in a modern city at The Ritz-Carlton Shanghai, Pudong, a hotel that seamlessly enfolds its Art Deco heritage into a brilliant contemporary design. Located on the upper floors of a stylish 58-floor tower in Lujiazui, in the very heart of Shanghai’s commercial, financial and upscale retail center, this luxury hotel's stunning views of the Bund and Oriental Pearl Tower is just one of the memorable experiences guests will take away from Shanghai.
Overall 9,3 Excellent
Based on 3 500 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: The room very comfortable
Excellent
9,2
Pros: Staff are excellent !!!
Good
7,5
Pros: General staff, location and the room.
Excellent
10,0
Pros: Wonderful! They even gave us access to the Club Longe for the 3 of us even though we hadn't paid for this extra. Delicious food.
Excellent
10,0
Pros: Lovely rooms, great staff, exceptional service.
Excellent
10,0
Pros: Service was excellent. Everything was perfect.
Excellent
9,6
Pros: Everything was great but the staff there were outstanding. So polite and attended to everything. They really made me feel welcome at all times.
Excellent
9,6
Pros: excellent location, great room
Excellent
9,6
Pros: Service
Excellent
10,0
Pros: We stayed there for our honeymoon and they decorated our room with flowers and balloons, also they upgraded our room from the city view to the pearl view room. The location was amazing and the staff were more than friendly.
Excellent
10,0
Pros: Everything was great. Service was immaculate.
Details
Reviews
Overall 9,3 Excellent
Based on 3 500 reviews
Location
8,9
Room
8,6
Wellness
8,5
Bar
8,0
Service
8,0
Food
7,9
WiFi
7,7
Comfort
7,1
Breakfast
7,0
Amenities
7,0
Value
5,0
Location
8,8
Room
8,1
Service
7,8
Breakfast
6,7
Value
4,3
Location
9,2
Room
8,7
Vibe
8,5
Bar
8,1
Service
8,1
WiFi
7,1
Breakfast
7,0
Value
4,7
Room
8,4
Location
8,4
Service
8,0
Bar
7,6
Breakfast
6,8
Value
5,3
Location
8,9
Room
8,7
Service
7,9
Breakfast
7,2
Comfort
7,2
10,0 Excellent
Pros: The room very comfortable
Cons: The TV need upgrade
9,2 Excellent
Pros: Staff are excellent !!!
Cons: Noise generated from air conditioner
7,5 Good
Pros: General staff, location and the room.
Cons: The staff at check in part was a bit tricky. I booked the room with Pearl tower view and breakfast. But the staff said i book with no breakfast. If you want a breakfast, you have to pay extra money. There was also a bit confusion with my room selection too. We thought the staff at the club lounge downstair was somewhat tricky.
10,0 Excellent
Pros: Wonderful! They even gave us access to the Club Longe for the 3 of us even though we hadn't paid for this extra. Delicious food.
Cons:
10,0 Excellent
Pros: Lovely rooms, great staff, exceptional service.
Cons: Nothing to see here. It's all good.
10,0 Excellent
Pros: Service was excellent. Everything was perfect.
Cons: Nothing.
9,6 Excellent
Pros: Everything was great but the staff there were outstanding. So polite and attended to everything. They really made me feel welcome at all times.
Cons:
9,6 Excellent
Pros: excellent location, great room
Cons: basically nothing to be improved through the lobby is small.
9,6 Excellent
Pros: Service
Cons: Changing Elevators
10,0 Excellent
Pros: We stayed there for our honeymoon and they decorated our room with flowers and balloons, also they upgraded our room from the city view to the pearl view room. The location was amazing and the staff were more than friendly.
Cons:
10,0 Excellent
Pros: Everything was great. Service was immaculate.
Cons:
Experience a nostalgic moment in a modern city at The Ritz-Carlton Shanghai, Pudong, a hotel that seamlessly enfolds its Art Deco heritage into a brilliant contemporary design. Located on the upper floors of a stylish 58-floor tower in Lujiazui, in the very heart of Shanghai’s commercial, financial and upscale retail center, this luxury hotel's stunning views of the Bund and Oriental Pearl Tower is just one of the memorable experiences guests will take away from Shanghai.
A 548 room luxury Grand Hyatt occupying the 53rd floor to the 87th floor of the 88-story Jin Mao Tower. One of the Highest hotels in the world is situated in Pudong, financial hub of Shanghai, featuring a dramatic 33-story atrium. Located in a 21st century architectural wonder, and topped with award-winning service: this is the luxurious Grand Hyatt Shanghai.
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Overall 9,2 Excellent
Based on 9 449 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,6
Pros: Great location in the heart of Lu Jia Zui financial district. Room is very comfortable and clean, and I get a very good view of the city from high level. Gym facility is good, and I enjoyed the piano bar on level 56, as well as the tapas bar at the top of building. The note meets my expectation of a 5-star international hotel, excellent stay!
Excellent
8,3
Pros: The location and view is fantastic
Mediocre
3,8
Pros: quite
Excellent
10,0
Pros: all fantasitic
Excellent
9,6
Pros: Good location Friendly staff
Excellent
9,2
Pros: Good location, staff friendly helpful
Excellent
9,2
Pros: Location is convenient and the view is amazing from the hotel rooms located in top floors and the bar
Okay
4,6
Pros: Food is tailored to Asian tastes There is little choice in western food
Excellent
9,2
Pros: Good location and the building and view are so cool.
Excellent
8,3
Pros: Location is perfect!
Excellent
10,0
Pros: Stunning riverside views from the room on the 76th floor. Great location in Jimao Tower landmark, convenient to get to many key business locations.
Details
Reviews
Overall 9,2 Excellent
Based on 9 449 reviews
Location
9,3
Wellness
8,7
Room
7,9
Breakfast
7,0
Service
6,5
WiFi
6,3
Comfort
5,1
Location
9,3
Wellness
8,7
Room
7,5
Breakfast
6,7
Service
6,6
Comfort
4,7
WiFi
4,7
Location
9,4
Wellness
8,6
Room
8,0
Breakfast
7,9
Service
6,7
WiFi
4,3
Comfort
4,1
Location
9,1
Wellness
8,6
Room
8,1
Breakfast
6,7
Service
6,3
Location
9,3
Room
7,7
Breakfast
7,6
Service
6,1
Pool
4,9
9,6 Excellent
Pros: Great location in the heart of Lu Jia Zui financial district. Room is very comfortable and clean, and I get a very good view of the city from high level. Gym facility is good, and I enjoyed the piano bar on level 56, as well as the tapas bar at the top of building. The note meets my expectation of a 5-star international hotel, excellent stay!
Cons: It was extremely busy during summer time, with a lot of local family travellers. The hotel reception on level 54 can be too crowded and noisy at times. Perhaps that would have Impaired the classiness / elegance of the hotel ambience, especially for me as a business traveller, as it felt as if I’m in a local street market.
8,3 Excellent
Pros: The location and view is fantastic
Cons: Not willing to provide water. We ask for 2 bottle wait for 1 hr and call again and wait for another 30 min and call again. Only after 4 call with an angry tone are they willing to send 2 bottle to our room. Really unexpected.
3,8 Mediocre
Pros: quite
Cons: Arrival at 1 pm , and waiting for check in 2 hrs by the reason of the clean not finished. Parking is free. The rewards can not be account due to not direct booking from Hyatt websit
10,0 Excellent
Pros: all fantasitic
Cons:
9,6 Excellent
Pros: Good location Friendly staff
Cons: Changing elevators every time we are in and out
9,2 Excellent
Pros: Good location, staff friendly helpful
Cons: No have
9,2 Excellent
Pros: Location is convenient and the view is amazing from the hotel rooms located in top floors and the bar
Cons: The price could be cheaper. It is quite expensive rate per night taking in account various alternatives in Shanghai.
4,6 Okay
Pros: Food is tailored to Asian tastes There is little choice in western food
Cons: Service at the reception can get better
9,2 Excellent
Pros: Good location and the building and view are so cool.
Cons:
8,3 Excellent
Pros: Location is perfect!
Cons:
10,0 Excellent
Pros: Stunning riverside views from the room on the 76th floor. Great location in Jimao Tower landmark, convenient to get to many key business locations.
Cons: Everything perfect.
A 548 room luxury Grand Hyatt occupying the 53rd floor to the 87th floor of the 88-story Jin Mao Tower. One of the Highest hotels in the world is situated in Pudong, financial hub of Shanghai, featuring a dramatic 33-story atrium. Located in a 21st century architectural wonder, and topped with award-winning service: this is the luxurious Grand Hyatt Shanghai.
A stay at Grand Kempinski Hotel Shanghai places you in the heart of Shanghai, within a 15-minute walk of Oriental Pearl Tower and Jin Mao Tower. Featured amenities include a business center, limo/town car service, and express check-in.
Overall 9,2 Excellent
Based on 9 028 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Okay
5,1
Pros: Everything started so negative, that it was difficult to appreciate anything.
Excellent
9,2
Pros: The hotel was amazing. View from the Bund View Room was fantastic. The pool and leisure facilities on the top floor were top class. Staff were very friendly and helpful, especially when booking taxis.
Excellent
10,0
Pros: Kempinski. Always pristine with superbly professional staff. The lobby has a lovely, fresh smell.
Okay
5,8
Pros: Nice view
Excellent
10,0
Pros: Amazing Room and efficient Check-In process!
Excellent
8,8
Pros: The view + amenities + location even though not next to the bund but location not bad next to shopping all and tc tower
Excellent
8,0
Pros: Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year.
Okay
4,0
Pros: Breakfast excellent, Turkish assistant manager helpful Some of the Chinese staff no so helpful
Good
6,7
Pros: Good location. Good environment in general
Good
7,7
Pros: A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities.
Location in the heart of Pudong's business area suited my needs well.
Excellent
10,0
Pros: Great location.
Excellent
9,1
Details
Reviews
Overall 9,2 Excellent
Based on 9 028 reviews
Location
9,5
Bar
8,9
Room
8,1
Breakfast
7,6
Comfort
7,3
Service
7,2
Amenities
6,9
WiFi
4,3
Location
9,6
Bar
9,1
Room
8,2
Breakfast
7,6
Service
7,3
WiFi
2,4
Location
9,6
Bar
8,9
Room
8,0
Breakfast
7,7
Service
6,7
WiFi
3,1
Bar
9,1
Location
9,1
Pool
8,2
Breakfast
7,8
Room
7,7
Service
7,1
WiFi
2,3
Location
9,8
Pool
8,3
Room
7,8
Breakfast
7,6
Service
7,2
5,1 Okay
Pros: Everything started so negative, that it was difficult to appreciate anything.
Cons: CAN YOU BELIEVE that first they confirmed reservation of all three rooms. At last moment they surprised us by cancelling it.
I SHALL NEVER STAY AT KEMPINSKI IN MY LIFE.
9,2 Excellent
Pros: The hotel was amazing. View from the Bund View Room was fantastic. The pool and leisure facilities on the top floor were top class. Staff were very friendly and helpful, especially when booking taxis.
Cons: All the attractions bar the Pearl Tower were on the other side of the river. Taxis back from the Nanjing area were a bit on the expensive side.
10,0 Excellent
Pros: Kempinski. Always pristine with superbly professional staff. The lobby has a lovely, fresh smell.
Cons:
5,8 Okay
Pros: Nice view
Cons: All the facilities are too old
10,0 Excellent
Pros: Amazing Room and efficient Check-In process!
Cons:
8,8 Excellent
Pros: The view + amenities + location even though not next to the bund but location not bad next to shopping all and tc tower
Cons: Breakfast made for Chinese people. If you want to wast western food not too many options
8,0 Excellent
Pros: Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year.
Cons: Maintenance crew noisy in middle of the night. Wake-up call was an hour late one morning. Showers a bit leaky into the bathroom.
4,0 Okay
Pros: Breakfast excellent, Turkish assistant manager helpful Some of the Chinese staff no so helpful
Cons: Room was tired , I thought from pictures hotel more modern also It would of been nice if there was an outdoor pool area
6,7 Good
Pros: Good location. Good environment in general
Cons: Some facilities are rather old. No international plugs. rooms are not exactly soundproof
7,7 Good
Pros: A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities.
Location in the heart of Pudong's business area suited my needs well.
Cons: Complimentary WIFI is a bit irritating in the it required constant re-logging on even inside the 24 hour day - none of the various location logins remembers you.
The spa is mediocre with relatively poor service and the pool is far from the expected comfortable resort hangout but rather like a small town community pool where you are given a gross looking community bathing cap before entering the water.
While I realize that I'm in a foreign country the overall level of English speaking (understanding) in public areas is below expectations for this class of international hotel.
A $ 133.00 charge for a 3 hour late checkout.
10,0 Excellent
Pros: Great location.
Cons: When we arrive our room was not ready and the front desk did a double take on our reservation itinerary.
9,1 Excellent
Pros:
Cons: I wish I engaged the breakfast buffet option when I booked with you.
A stay at Grand Kempinski Hotel Shanghai places you in the heart of Shanghai, within a 15-minute walk of Oriental Pearl Tower and Jin Mao Tower. Featured amenities include a business center, limo/town car service, and express check-in.
Located in dazzling downtown Shanghai, two blocks from the magnificent Bund waterfront, The Westin Bund Center, Shanghai is conveniently situated in a neighborhood of luxury-brand shops and celebrated restaurants. Enjoy easy access to major business districts as well. We'll support your well-being while on the road by jump-starting your day in our beautiful heated pool or the WestinWORKOUT® Fitness Studio. Enjoy delectable Eat Well breakfast buffets and surrender to pampering treatments in the ISpa Shanghai. Two architecturally dazzling 26-story towers with 558 rooms and suites surround you in sumptuous style. Sink into a plush WestinHeavenly® Bed, enjoy high-tech amenities and superb views of the Huangpu River and the Bund or the city and Yu Garden.
Overall 9,1 Excellent
Based on 5 118 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
8,3
Pros: Location and easy access
Excellent
10,0
Pros: Location, facility, staff talking English, breakfast, Italian restaurant and their staff (Bella Mao), room , etc Hotel management did a great job.
Excellent
10,0
Pros: The breakfast was very good and the location was excellent
Excellent
8,8
Pros: the location was very good, we also liked to bakery within the hotel
Excellent
10,0
Pros: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.
Excellent
10,0
Pros: Great location. Spacious and very comfortable room. Staff was very helpful.
Excellent
10,0
Pros: Excellent brunch on Sundays! Nice clean rooms and friendly and competent staff. Will visit again!
Excellent
10,0
Pros: It’s really close to the main areas in Shanghai and the rooms are very confortable.
Excellent
9,6
Pros: breakfast was excellent, the decoration is very pretty, all amenities like the pool , SPA and GYM outstanding. Rooms are modern , clean and well maintained. The concierge very helpful with the requested information. It is the second time I visit this hotel and I will definitely stay here again.
Excellent
8,0
Pros: Location
Excellent
9,6
Pros: The crew was very kind and polite. The room was clean and quiet. Everything looked good.
Excellent
9,6
Pros: Breakfast takes place in a wonderful venue with a water feature. Staff is very attentive. Food selection is great, The staff throughout the property is very engaged and focused on service/friendliness. Property is very clean and well-maintained.
Details
Reviews
Overall 9,1 Excellent
Based on 5 118 reviews
Location
9,5
Breakfast
8,3
Service
7,1
Room
6,8
WiFi
6,3
Amenities
6,0
Comfort
5,2
Location
9,5
Breakfast
8,0
Service
6,8
Room
6,4
Comfort
3,9
Location
9,9
Breakfast
8,5
Room
7,5
Service
7,3
Location
9,5
Breakfast
8,2
Room
6,8
Service
6,5
Location
9,3
Breakfast
8,5
Service
7,5
Room
7,0
8,3 Excellent
Pros: Location and easy access
Cons: The breakfast not best laid
10,0 Excellent
Pros: Location, facility, staff talking English, breakfast, Italian restaurant and their staff (Bella Mao), room , etc Hotel management did a great job.
Cons:
10,0 Excellent
Pros: The breakfast was very good and the location was excellent
Cons: Nothing
8,8 Excellent
Pros: the location was very good, we also liked to bakery within the hotel
Cons: the twin beds were too small for two persons
10,0 Excellent
Pros: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.
Cons:
10,0 Excellent
Pros: Great location. Spacious and very comfortable room. Staff was very helpful.
Cons:
10,0 Excellent
Pros: Excellent brunch on Sundays! Nice clean rooms and friendly and competent staff. Will visit again!
Cons: Waiting queues were a bit long a the check-in. This was during a summer weekend so maybe not unsurprising.
10,0 Excellent
Pros: It’s really close to the main areas in Shanghai and the rooms are very confortable.
Cons:
9,6 Excellent
Pros: breakfast was excellent, the decoration is very pretty, all amenities like the pool , SPA and GYM outstanding. Rooms are modern , clean and well maintained. The concierge very helpful with the requested information. It is the second time I visit this hotel and I will definitely stay here again.
Cons: nothing, all good.
8,0 Excellent
Pros: Location
Cons: Views
9,6 Excellent
Pros: The crew was very kind and polite. The room was clean and quiet. Everything looked good.
Cons: I wanted to control just 1 TV but the remote controller turned on 2 TVs at a time. (Living room and bedroom)
9,6 Excellent
Pros: Breakfast takes place in a wonderful venue with a water feature. Staff is very attentive. Food selection is great, The staff throughout the property is very engaged and focused on service/friendliness. Property is very clean and well-maintained.
Cons: Rooms are a bit dated and in need of freshening up.
Located in dazzling downtown Shanghai, two blocks from the magnificent Bund waterfront, The Westin Bund Center, Shanghai is conveniently situated in a neighborhood of luxury-brand shops and celebrated restaurants. Enjoy easy access to major business districts as well. We'll support your well-being while on the road by jump-starting your day in our beautiful heated pool or the WestinWORKOUT® Fitness Studio. Enjoy delectable Eat Well breakfast buffets and surrender to pampering treatments in the ISpa Shanghai. Two architecturally dazzling 26-story towers with 558 rooms and suites surround you in sumptuous style. Sink into a plush WestinHeavenly® Bed, enjoy high-tech amenities and superb views of the Huangpu River and the Bund or the city and Yu Garden.
Hotel is located in the heart of Pudong Finance & Trade Zone,5 minutes’ walk to Century Avenue metro station.The caring team is ready to welcome you into an oasis of luxury offering personalized preferences with extensive selection of worldwide delicacies.The refurbished Club InterContinental bedrooms offer luxurious comfort with the dedicated attention of Club team providing you a home from home.
Overall 9,0 Excellent
Based on 3 220 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Excellent
9,2
Excellent
9,6
Pros: The front desk Ms Gao is very helpful! Iove my stay!
Excellent
9,2
Excellent
8,8
Pros: staff behaviour was excellent
Good
7,5
Pros: Breakfast is pretty good there many choices, which they offer. Free parking was provided.
Excellent
9,2
Pros: Staff (concierge and housekeeping, especially, but also front desk and in the restaurant) are incredibly helpful and very prompt in meeting all requests. Their English is really good. I especially appreciated their pillow menu.
Excellent
9,6
Pros: GOOD IN GENERAL.
Good
7,7
Pros: We paid with points since my parents foolishly got a timeshare they never use, which they somehow converted into IHG shares, and so no money charge; otherwise would have stayed elsewhere.
They upgraded us (3 people) to each have our own bed, and to a large suite for free because my dad is a gold member (at first they tried to sell it to us for 600RMB a night but I called their bullshit and they gave it for free. That much per night in Shanghai is highway robbery for a hotel room alone). So not bad.
Excellent
9,6
Pros: Excellent all round. Breakfast amazing.
Details
Reviews
Overall 9,0 Excellent
Based on 3 220 reviews
Location
9,5
Breakfast
9,3
WiFi
8,7
Cleanliness
8,5
Service
8,3
Food
8,2
Room
7,6
Pool
1,1
Location
9,7
Breakfast
9,6
Food
8,4
Service
8,2
Room
7,7
Pool
1,1
Location
9,6
Breakfast
9,2
Food
8,3
Service
8,3
Room
7,1
Pool
1,3
Breakfast
9,4
Location
9,4
Service
7,7
Room
7,4
Breakfast
9,5
Location
9,5
Service
8,7
Food
8,5
Room
7,6
Bar
7,4
9,2 Excellent
Pros:
Cons: I didn't seem to have enjoyed the breakfast like many other reviewers are saying after a first trial. Maybe because I am a Chinese myself, and merely as an FYI for other visitors, for more than 250 rmb for a couple, you would be able to enjoy a pretty nice dinner outside the hotel considering this area is populated by many decent restaurants within walking distance. The hotel was hosting several seminars during the week I stayed, and the swimming pool was shut down for maintenance, therefore I wouldn't say I quite enjoyed myself when I was at the common area. The hotel policy also does not allow for delivery man, aka `riders' in local words, to enter the hotel and deliver your food of whatever kind to your doorstep. Therefore you would lose a lot of fun unable to enjoy the special convenience you could hardly get elsewhere in the world.
9,6 Excellent
Pros: The front desk Ms Gao is very helpful! Iove my stay!
Cons:
9,2 Excellent
Pros:
Cons: Very poor WiFi signal.
8,8 Excellent
Pros: staff behaviour was excellent
Cons:
7,5 Good
Pros: Breakfast is pretty good there many choices, which they offer. Free parking was provided.
Cons: They asked me, which Faipao I need and did not offer me the one which would be better for me... they offered me the one which better for them...
9,2 Excellent
Pros: Staff (concierge and housekeeping, especially, but also front desk and in the restaurant) are incredibly helpful and very prompt in meeting all requests. Their English is really good. I especially appreciated their pillow menu.
Cons: The breakfast buffet has an enormous selection, but we were just looking for a quick, convenient bowl of cereal, so not a good value for us. We had dinner there when we arrived and it was yummy, but really expensive for Shanghai.
9,6 Excellent
Pros: GOOD IN GENERAL.
Cons: THE CLEANING STAFF ENTER TWO DAYS AT THE ROOM WHILE WE WERE THERE, AT 9AM. DISTURBING.
7,7 Good
Pros: We paid with points since my parents foolishly got a timeshare they never use, which they somehow converted into IHG shares, and so no money charge; otherwise would have stayed elsewhere.
They upgraded us (3 people) to each have our own bed, and to a large suite for free because my dad is a gold member (at first they tried to sell it to us for 600RMB a night but I called their bullshit and they gave it for free. That much per night in Shanghai is highway robbery for a hotel room alone). So not bad.
Cons: Pudong is the most boring part of Shanghai and since Century Ave is so large it takes a while to get to the metro regardless, nothing interesting in walking distance. Stay in the French’s Concession in a chic AirBnB or something, it’s far more charming and likely significantly cheaper. Hotels like this are for chumps.
9,6 Excellent
Pros: Excellent all round. Breakfast amazing.
Cons:
Hotel is located in the heart of Pudong Finance & Trade Zone,5 minutes’ walk to Century Avenue metro station.The caring team is ready to welcome you into an oasis of luxury offering personalized preferences with extensive selection of worldwide delicacies.The refurbished Club InterContinental bedrooms offer luxurious comfort with the dedicated attention of Club team providing you a home from home.
With a stay at Grand Central Hotel Shanghai, you'll be centrally located in Shanghai, steps from Nanjing Road Shopping District and 7 minutes by foot from Old Chinese City. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 6 743 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
8,0
Pros: Great location, and for a Chinese run hotel very nice.
Okay
4,2
Pros: location
Excellent
8,3
Pros: The hotel location is very convenient which is a few minutes from metros
Excellent
9,2
Pros: Location and space in room
Good
7,9
Pros: Property was clean and staff was speaking good english
Good
7,4
Pros: Please Google "Shanghai Scam" if you are visiting.
Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.
Excellent
9,6
Pros: The hotel staff helped me a lot, were nice and genuinly interested in helping you. No fake smiles
Excellent
8,0
Pros: Convinient hotel with good facilities.
Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.
Good
7,5
Pros: confortable, huge rooms and luxary
Excellent
8,8
Pros: Wonderful location！I will plan to stay next time because of the location.
Excellent
10,0
Pros: Everything was good Location is fantastic and staff is very kind
Okay
5,4
Pros: Location, services
Details
Reviews
Overall 9,0 Excellent
Based on 6 743 reviews
Location
9,7
Cleanliness
9,1
Bar
8,9
Comfort
8,3
Room
8,3
Amenities
8,0
Service
7,3
Breakfast
6,2
WiFi
3,5
Location
9,7
Cleanliness
9,2
Wellness
8,8
Food
8,3
Comfort
8,1
Amenities
8,1
Room
8,0
Service
7,1
Breakfast
6,3
WiFi
1,8
Location
9,7
Cleanliness
9,1
Bar
9,1
Room
7,9
Amenities
7,7
Service
7,0
Breakfast
6,9
WiFi
2,4
Location
9,7
Cleanliness
9,3
Comfort
8,5
Room
8,1
Amenities
8,0
Service
8,0
Breakfast
6,1
Location
9,8
Comfort
8,3
Room
7,8
Amenities
7,7
Service
7,2
Breakfast
6,0
8,0 Excellent
Pros: Great location, and for a Chinese run hotel very nice.
Cons: The breakfast buffet is slim and too expensive if not included in the price.
4,2 Okay
Pros: location
Cons: Lack of service, better to stay in an International brand hotel.
8,3 Excellent
Pros: The hotel location is very convenient which is a few minutes from metros
Cons:
9,2 Excellent
Pros: Location and space in room
Cons: Breakfast plan and cost
7,9 Good
Pros: Property was clean and staff was speaking good english
Cons: My key lost and i had to pay 60 rmb and it was the first experience for key card.
7,4 Good
Pros: Please Google "Shanghai Scam" if you are visiting.
Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.
Cons: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.
9,6 Excellent
Pros: The hotel staff helped me a lot, were nice and genuinly interested in helping you. No fake smiles
Cons: The rooms where super nice, but i just prefer even bigger rooms for that price
8,0 Excellent
Pros: Convinient hotel with good facilities.
Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.
Cons: The room change to 2 single beds which is smaller than a king sizw bed.
7,5 Good
Pros: confortable, huge rooms and luxary
Cons: I put " dont disturb" to my room but everyday they entered to my room and clean the room. Dont disturb means dont disturb- dont clean my room. but they dont care...
8,8 Excellent
Pros: Wonderful location！I will plan to stay next time because of the location.
Cons: The room smells, the shower room was particularly smelly.
10,0 Excellent
Pros: Everything was good Location is fantastic and staff is very kind
Cons: Nothing
5,4 Okay
Pros: Location, services
Cons: Their policies
With a stay at Grand Central Hotel Shanghai, you'll be centrally located in Shanghai, steps from Nanjing Road Shopping District and 7 minutes by foot from Old Chinese City. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
With a stay at The Eton Hotel in Shanghai (Downtown Shanghai), you'll be within a 5-minute drive of Oriental Pearl Tower and Shanghai Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9,0 Excellent
Based on 6 322 reviews
All reviews
- All reviews
- Business
- Families
- Couples
- Solo
Good
7,9
Pros: location, value for money, great view.
Excellent
10,0
Pros: The hotel staff was courteous and helpful. The rooms are very clean and modern. I’ve enjoyed my stay there and would definitely stay there again when I’m in Shanghai again.
Okay
5,4
Pros: Near my company office.
Excellent
8,3
Pros: I was upgraded to a suite so that was nice.
Good
7,9
Pros: The hotel is well located next to the underground line and near to the main Lujiazui financial district. It offers good value for money but its decor is now getting rather tired. Front desk service too is OK but the service in the restaurant a bit half-hearted.
Excellent
8,8
Pros: Good location, very near train station!
Good
7,5
Pros: The location and the breakfast is excellent
Excellent
9,2
Pros: every things was perfect, big jim room with alot of staff , nise sweeming pall , 2nd time im in Eton hotel
Excellent
10,0
Pros: Services and location are good
Excellent
10,0
Pros: Good location next to metro station, room was very comfortable
Excellent
8,5
Pros: location
Details
Reviews
Overall 9,0 Excellent
Based on 6 322 reviews
Pool
9,7
Wellness
9,1
Location
9,0
Value
8,9
Room
8,1
Breakfast
7,9
Service
6,1
WiFi
4,3
Pool
9,8
Wellness
9,0
Value
8,9
Location
8,9
Breakfast
8,1
Room
8,1
Service
5,7
WiFi
2,6
Pool
9,5
Value
9,3
Location
9,2
Room
8,2
Breakfast
7,8
Service
6,8
WiFi
3,0
Pool
9,7
Value
9,4
Location
9,2
Breakfast
8,0
Room
8,0
Service
6,7
Location
8,9
Value
8,8
Room
8,1
Breakfast
7,6
Service
6,8
Food
5,4
7,9 Good
Pros: location, value for money, great view.
Cons: The staff (a guy) at the reception who received us was a bad experience for us, it was like a zombie who talks, and not patient enough, almost like we owe him two month salary, can not imagine he works at a 5 star hotel. All other staff are not that bad.
10,0 Excellent
Pros: The hotel staff was courteous and helpful. The rooms are very clean and modern. I’ve enjoyed my stay there and would definitely stay there again when I’m in Shanghai again.
Cons: Construction going on next to hotel.
5,4 Okay
Pros: Near my company office.
Cons: Change the breakfast menu. Same food all the time.
8,3 Excellent
Pros: I was upgraded to a suite so that was nice.
Cons: The room rate was very expensive...
7,9 Good
Pros: The hotel is well located next to the underground line and near to the main Lujiazui financial district. It offers good value for money but its decor is now getting rather tired. Front desk service too is OK but the service in the restaurant a bit half-hearted.
Cons: See above. There are no shops for convenience items in the hotel and the restaurants are so-so
8,8 Excellent
Pros: Good location, very near train station!
Cons: Construction is ongoing outside the premises and heard it’s been there for a quite a while already.
7,5 Good
Pros: The location and the breakfast is excellent
Cons: The front desk staff can be more helpful. The porter is good.
9,2 Excellent
Pros: every things was perfect, big jim room with alot of staff , nise sweeming pall , 2nd time im in Eton hotel
Cons: not range at breakfast for vegeterians,
10,0 Excellent
Pros: Services and location are good
Cons: furniture are little bit old
10,0 Excellent
Pros: Good location next to metro station, room was very comfortable
Cons:
8,5 Excellent
Pros: location
Cons: Smell of the wet carpets
With a stay at The Eton Hotel in Shanghai (Downtown Shanghai), you'll be within a 5-minute drive of Oriental Pearl Tower and Shanghai Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Located in Shanghai (Downtown Shanghai), Pudong Shangri-La East Shanghai is within a 15-minute walk of Oriental Pearl Tower and Shanghai World Financial Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 12 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 8,9 Excellent
Based on 19 520 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
9,2
Pros: good value.. excellent location. excellent breakfast.. location near the river . near 2 shopping malls..near starbucks and some.cafes .i suggest for any visitor to shangahai to book at least 2 days near nanjing road French style buldings and some.gardens best hotel in.that side is meridian hotel and then at least 2 days in.shangri.la.hotel in modern china style side..the hotel price in.shangahai is good compared to other countries
Excellent
8,8
Pros: Good location, 7 minutes walk to Metro. Good shopping mall nearby. Wonderful city view when at high floor. Wonderful swimming pool at 5th floor. Good dinner and warm stuff.
Okay
5,4
Pros: The location
Excellent
9,2
Pros: The afternoon tea. Although the food presented were almost the same during my 4days stay
Excellent
10,0
Pros: I booked the king executive suite with a view and my what a view it was. And at an amazing price, about a third of the cost of the same style room in the Hong Kong Shangri-La. The room was stunning and the complimentary fruit bowl was a lovely touch. Staff were attentive and helpful. The whole hotel is gorgeous and it’s in a great location, just a five minute walk from Shanghai Tower and the Oriental Pearl Tower
Good
7,5
Pros: Location was great . View of window lovely. Breakfast wonderful Room was clean but the smell cigarettes was so strong and couldn’t do anything for it. Some staff were very nice but some of them sucks. No English speaker at all some of them speak a bit . It’s was a good experience but don’t think want to stay there again
Excellent
8,8
Pros: The location is perfect, right in the center of Lujiazui, a few meters from all the scenics spots, the shopping malls and the metro station. The breakfast was amazing.
Excellent
10,0
Pros: I arrived and checked in late at 1am. The reception was really nice and upgraded me to a suite. Only disappointment was I didn't have enough time to enjoy the large room. This hotel had always been one of my favorite in Pudong Shanghai after two decades.
Good
7,5
Pros: Very convenient if one wants to access Lujiazui area. The breakfast was awesome.
Okay
5,7
Pros: Location
Excellent
8,8
Pros: good location and nice view.
Details
Reviews
Overall 8,9 Excellent
Based on 19 520 reviews
Location
9,3
Service
8,1
Breakfast
7,9
Room
7,6
WiFi
5,8
Location
9,4
Breakfast
8,1
Room
7,7
Service
7,1
Location
9,5
Breakfast
9,0
Room
8,2
Service
7,8
WiFi
4,3
Location
9,5
Service
8,3
Breakfast
8,2
Room
8,0
Value
6,5
Location
8,9
Breakfast
8,0
Room
7,7
Service
7,1
Value
6,5
9,2 Excellent
Pros: good value.. excellent location. excellent breakfast.. location near the river . near 2 shopping malls..near starbucks and some.cafes .i suggest for any visitor to shangahai to book at least 2 days near nanjing road French style buldings and some.gardens best hotel in.that side is meridian hotel and then at least 2 days in.shangri.la.hotel in modern china style side..the hotel price in.shangahai is good compared to other countries
Cons: no welcome drink..
8,8 Excellent
Pros: Good location, 7 minutes walk to Metro. Good shopping mall nearby. Wonderful city view when at high floor. Wonderful swimming pool at 5th floor. Good dinner and warm stuff.
Cons: My room is not worth the money that I paid. I ordered a Bond view room, however, it is not kept until I came. I have to pay much more to change a room. This is a pulse deal.
5,4 Okay
Pros: The location
Cons: Staff, price for what it is, dirty old rooms. Old hotel even in new buildings. Panoramic view is blocked by buildings unless you pay 200 for an upgrade which is the cost of the room.
9,2 Excellent
Pros: The afternoon tea. Although the food presented were almost the same during my 4days stay
Cons: Too little amenities in the bathroom and no bidet.
10,0 Excellent
Pros: I booked the king executive suite with a view and my what a view it was. And at an amazing price, about a third of the cost of the same style room in the Hong Kong Shangri-La. The room was stunning and the complimentary fruit bowl was a lovely touch. Staff were attentive and helpful. The whole hotel is gorgeous and it’s in a great location, just a five minute walk from Shanghai Tower and the Oriental Pearl Tower
Cons:
7,5 Good
Pros: Location was great . View of window lovely. Breakfast wonderful Room was clean but the smell cigarettes was so strong and couldn’t do anything for it. Some staff were very nice but some of them sucks. No English speaker at all some of them speak a bit . It’s was a good experience but don’t think want to stay there again
Cons:
8,8 Excellent
Pros: The location is perfect, right in the center of Lujiazui, a few meters from all the scenics spots, the shopping malls and the metro station. The breakfast was amazing.
Cons: We had booked 3 rooms in the new building, and during the check-in one of our colleagues had to go to the old building since there were no rooms left for them. The room they gave him had a better view than the original one, however, being in the old building, the room was not as good as the one they gave us.
10,0 Excellent
Pros: I arrived and checked in late at 1am. The reception was really nice and upgraded me to a suite. Only disappointment was I didn't have enough time to enjoy the large room. This hotel had always been one of my favorite in Pudong Shanghai after two decades.
Cons: The facilities are getting a bit old and rundown after all these years. For example, no power socket near the bed for charging. Shower area and bath tub are smaller than newer hotels. Carpets are getting a bit dirty.
7,5 Good
Pros: Very convenient if one wants to access Lujiazui area. The breakfast was awesome.
Cons: A friend of ours sent a box of peaches but it got delivered to the wrong person by the concierge. When they were eventually passed to our hands, the peaches had gone bad.
5,7 Okay
Pros: Location
Cons: Been return guest I feel that staff was careless from Front desk arrival to front desk departure. Room was very unwelcome. Change to a room that fridge door snap out of the hatch. Windows were super dirty that it was a shame curtains wete "motel 6 quality. Dirty and missing hooks.
8,8 Excellent
Pros: good location and nice view.
Cons:
Located in Shanghai (Downtown Shanghai), Pudong Shangri-La East Shanghai is within a 15-minute walk of Oriental Pearl Tower and Shanghai World Financial Center. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. This hotel has 12 meeting rooms available for events. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at Les Suites Orient, Bund Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Old Chinese City and People's Square. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has facilities measuring 969 square feet (90 square meters), including a meeting room. A train station pick-up service is available for a surcharge.
Overall 8,9 Excellent
Based on 3 950 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Excellent position and views. Very comfortable beds.Hotel is designed in a beautiful classic shanghai style.
Excellent
10,0
Pros: Super clean. Great room service 23.30 could still order an awesome cheese burger. The huy who received the order and the guy who served it were super polite! The lady in the reception not only super cute but also heart - warmingly welcoming. Would definately stay again! I stringly suggest it for business travelers.
Excellent
10,0
Pros: Very Very good rooms , nothing wrong with he room the size of the room the bathroom all the other things were there , it is really a good place to be in
Excellent
10,0
Pros: The staff were excellent. Nice surprises like the lounge with all day coffee, tea. Complementary cocktail in the evening.
Excellent
8,8
Pros: The ambience and the location for the river view is good
Excellent
10,0
Excellent
10,0
Pros: Great breakfast, fantastic location , everything was better then expected
Excellent
9,6
Pros: Perfect location, great view, nice room and always smiling staff...
Excellent
10,0
Pros: Fantastic hotel, my favorite in Shanghai. The staff is exceptionally helpful and friendly. The rooms are luxurious, clean and offer a central location. 10/10
Excellent
9,6
Pros: Always good to come back here!
Excellent
9,1
Pros: Beautiful contemporary room. Very quiet even though above the bustling Bund.
Good breakfast
Good
6,7
Pros: Very good location.
Details
Reviews
Overall 8,9 Excellent
Based on 3 950 reviews
Location
8,8
Room
8,4
Vibe
8,3
Cleanliness
7,5
Breakfast
7,5
Comfort
7,3
Service
7,3
Amenities
6,6
WiFi
4,1
Wellness
3,0
Location
9,1
Room
8,4
Service
7,9
Breakfast
7,2
Location
9,0
Room
8,4
Breakfast
7,5
Service
6,7
Bar
6,4
Location
8,8
Room
8,1
Breakfast
7,4
Service
7,2
Location
8,9
Room
7,8
Service
7,3
Breakfast
7,3
9,2 Excellent
Pros: Excellent position and views. Very comfortable beds.Hotel is designed in a beautiful classic shanghai style.
Cons: The cafe and room service were marginal, well sited dining room but the food was expensive and the menu limited.
10,0 Excellent
Pros: Super clean. Great room service 23.30 could still order an awesome cheese burger. The huy who received the order and the guy who served it were super polite! The lady in the reception not only super cute but also heart - warmingly welcoming. Would definately stay again! I stringly suggest it for business travelers.
Cons: Everything great. It took me a little to find out how the lighting in the room works but that can mostly be attributed to my technological ineptitude not the hotel. I suppose I would love a bit better as in faster wifi service.
10,0 Excellent
Pros: Very Very good rooms , nothing wrong with he room the size of the room the bathroom all the other things were there , it is really a good place to be in
Cons: nothing comes in my mind
10,0 Excellent
Pros: The staff were excellent. Nice surprises like the lounge with all day coffee, tea. Complementary cocktail in the evening.
Cons:
8,8 Excellent
Pros: The ambience and the location for the river view is good
Cons: Non
10,0 Excellent
Pros:
Cons: Excellent hotel great attention to little details. Rooms super comfortable. Location on the Bund is cool but a 800 mtr walk to the nearest underground station ..
10,0 Excellent
Pros: Great breakfast, fantastic location , everything was better then expected
Cons:
9,6 Excellent
Pros: Perfect location, great view, nice room and always smiling staff...
Cons: Breakfast was disappointing...
10,0 Excellent
Pros: Fantastic hotel, my favorite in Shanghai. The staff is exceptionally helpful and friendly. The rooms are luxurious, clean and offer a central location. 10/10
Cons:
9,6 Excellent
Pros: Always good to come back here!
Cons: Improve a bit english for the staff please!!!
9,1 Excellent
Pros: Beautiful contemporary room. Very quiet even though above the bustling Bund.
Good breakfast
Cons: A bit pricey, which is to be expected on The Bund b
6,7 Good
Pros: Very good location.
Cons: Hotel rooms and furnishings looked old and tired.
With a stay at Les Suites Orient, Bund Shanghai, you'll be centrally located in Shanghai, within a 5-minute drive of Old Chinese City and People's Square. Featured amenities include complimentary wired Internet access, limo/town car service, and express check-in. Planning an event in Shanghai? This hotel has facilities measuring 969 square feet (90 square meters), including a meeting room. A train station pick-up service is available for a surcharge.
With a stay at SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden), you'll be centrally located in Shanghai, a 10-minute walk from Yu Garden and 12 minutes by foot from City God Temple. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
Overall 8,8 Excellent
Based on 5 419 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
4,6
Pros: Ideally located and confortable this hotel is always nice, with a nice staff as usual !
Excellent
10,0
Pros: Not a typical hotel room with just a bed. Very comfortable and loved the additional amenities. Will definitely bring my wife here in the future.
Okay
4,2
Pros: Nothing much
Excellent
10,0
Pros: Great location, super helpful staff (good english!) and clean rooms. Loved the complementary coffee and waters as well. Would definitely stay again!
Excellent
8,0
Pros: The location is great and they have English-speaking staff.
The Hotel itself is very comfortable and the mini-bar is refilled everyday and Free (coke & sprite, water and cookies).
The Restaurant of the Hotel, in the 4th floor has a wonderful view and good food. I went for breakfast and lunch, the prices are ok and the food is safe and tasty.
The subway station is 2 blocks away, quite convenient.
Okay
5,4
Pros: Location near metro station
Excellent
8,8
Pros: Spacious, comfortable room. Excellent breakfast and spotless throughout
Excellent
9,2
Pros: Nice location, just a short walk to the Bund. The room was spacious and comfortable. Delicious late-breakfast available. Roof terrace with nice views of the city skyline.
Excellent
10,0
Pros: The location is very convenience, the staff were very helpful, nice and easy to communicate. Free coffee and drinks
Mediocre
3,3
Pros: Nothings.
Okay
5,4
Pros: very close to city centre
Excellent
10,0
Pros: Location - free mini bar and snacks at 10 pm.
Details
Reviews
Overall 8,8 Excellent
Based on 5 419 reviews
Value
9,5
Location
9,5
Breakfast
9,1
Service
9,0
WiFi
8,9
Food
8,7
Room
8,4
Comfort
7,8
Amenities
7,5
Cleanliness
7,5
Value
9,6
Location
9,6
Breakfast
9,3
Service
9,0
Food
8,9
Room
8,7
WiFi
7,9
Amenities
7,8
Value
9,6
Location
9,3
Breakfast
9,2
Food
9,0
Service
9,0
Amenities
8,5
Room
8,3
Comfort
8,0
WiFi
7,4
Value
10,0
Service
9,5
Location
9,5
Food
9,3
Breakfast
9,2
Room
8,9
Vibe
8,8
Amenities
8,4
WiFi
8,2
Wellness
5,5
Location
9,3
Service
9,1
Food
9,0
Breakfast
8,7
Value
8,4
Room
8,4
Comfort
8,1
Amenities
7,7
Wellness
5,1
4,6 Okay
Pros: Ideally located and confortable this hotel is always nice, with a nice staff as usual !
Cons: The hotel could inform me before my arrival that some heavy night works happen on the road in front of the hotel. I ask to get a room on the other side (that I got without any problem, thanks for that! :-)), but even with this other side room, I heard the jack hammer all night long for 95€/night... :/
10,0 Excellent
Pros: Not a typical hotel room with just a bed. Very comfortable and loved the additional amenities. Will definitely bring my wife here in the future.
Cons:
4,2 Okay
Pros: Nothing much
Cons: Everything
10,0 Excellent
Pros: Great location, super helpful staff (good english!) and clean rooms. Loved the complementary coffee and waters as well. Would definitely stay again!
Cons:
8,0 Excellent
Pros: The location is great and they have English-speaking staff.
The Hotel itself is very comfortable and the mini-bar is refilled everyday and Free (coke & sprite, water and cookies).
The Restaurant of the Hotel, in the 4th floor has a wonderful view and good food. I went for breakfast and lunch, the prices are ok and the food is safe and tasty.
The subway station is 2 blocks away, quite convenient.
Cons: The location is good but there is a strange neighborhood crossing the street (not unsafe but not nice to walk either).
5,4 Okay
Pros: Location near metro station
Cons: I booked 04 rooms for my work friends, and the hotel was a disaster! Lots of noise in the room due to construction on the street in front of the hotel at night! The hotel looks old to me and the breakfast could be better! I was embarrassed before my friends.
8,8 Excellent
Pros: Spacious, comfortable room. Excellent breakfast and spotless throughout
Cons: Difficulties communicating with reception staff. Directions given were unclear and unhelpful.
9,2 Excellent
Pros: Nice location, just a short walk to the Bund. The room was spacious and comfortable. Delicious late-breakfast available. Roof terrace with nice views of the city skyline.
Cons: Nothing
10,0 Excellent
Pros: The location is very convenience, the staff were very helpful, nice and easy to communicate. Free coffee and drinks
Cons:
3,3 Mediocre
Pros: Nothings.
Cons: Nothings.
5,4 Okay
Pros: very close to city centre
Cons: very loud,construction on road in front of hotel whole day and night guests with noisy dogs
10,0 Excellent
Pros: Location - free mini bar and snacks at 10 pm.
Cons: Everything was fine.
With a stay at SSAW Boutique Hotel Shanghai Bund(Narada Boutique YuGarden), you'll be centrally located in Shanghai, a 10-minute walk from Yu Garden and 12 minutes by foot from City God Temple. Featured amenities include complimentary wired Internet access, express check-in, and express check-out.
With a stay at Campanile Shanghai Bund Hotel, you'll be centrally located in Shanghai, steps from Old Chinese City and 9 minutes by foot from The Bund. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Overall 8,8 Excellent
Based on 4 986 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Everything. The staff were very Happy and helpful and spoke some English. Breakfast was a lovely assortment of both Chinese and western food and yummy. Close to the subway and the Bund.
Good
6,7
Okay
5,8
Pros: The hotel smells really good. It looks new, well-maintained and clean. There's nothing to not like about the infrastructure, facilities and equipment of the hotel - it delivers in this aspect. There was a good English-speaking receptionist, a guy wearing glasses, who helped us booked a cab to the station and answered all our queries. Kudos to him!
Okay
4,6
Pros: Location
Good
7,5
Pros: Location was very good. Room so-so. Very good value for money considering you're right in the heart of a mega-metropolis
Good
7,5
Pros: breakfast is nice
Excellent
9,6
Pros: Clean and cosy location within a walking distance from the Bund. Very good breakfast combing European food and some local specialities.
Excellent
8,8
Pros: Staff are friendly, clean room and good location
Excellent
8,8
Pros: Almost everything.
Good
7,9
Pros: The breakfast
Details
Reviews
Overall 8,8 Excellent
Based on 4 986 reviews
Vibe
9,6
Cleanliness
9,2
Location
9,0
Food
8,6
Breakfast
8,3
Service
8,1
Amenities
7,8
Room
7,5
Value
7,4
Beach
6,8
Comfort
5,7
Wellness
5,6
WiFi
5,0
Vibe
9,7
Cleanliness
9,4
Location
9,1
Food
8,5
Service
8,3
Breakfast
8,2
Amenities
8,1
Room
6,6
Vibe
9,6
Cleanliness
9,1
Location
8,8
Service
8,4
Breakfast
8,3
Room
7,5
Amenities
7,4
Value
7,2
Cleanliness
9,6
Vibe
9,5
Location
9,4
Breakfast
8,3
Amenities
7,9
Service
7,9
Room
7,5
Vibe
9,6
Cleanliness
9,1
Food
8,8
Location
8,8
Breakfast
8,5
Service
8,2
Amenities
7,4
Room
7,3
Value
7,2
Comfort
5,9
10,0 Excellent
Pros: Everything. The staff were very Happy and helpful and spoke some English. Breakfast was a lovely assortment of both Chinese and western food and yummy. Close to the subway and the Bund.
Cons: I'm only just picky but Maybe the room was a little on the small side for two people
6,7 Good
Pros:
Cons: I arrived to the hotel at 3pm after 20 hours on planes and there was super noisy renovation in the corridor just outside my door (hammers and drills) and they finished around 7-8pm. They should have told me about that during check-in. Next morning I've asked to order a taxi for me to Hongqiao airport and after 15 minutes of driving I realized that were going to Pudong airport and almost missed the flight (and I paid a lot for the taxi because of that). I don't recommend this place.
5,8 Okay
Pros: The hotel smells really good. It looks new, well-maintained and clean. There's nothing to not like about the infrastructure, facilities and equipment of the hotel - it delivers in this aspect. There was a good English-speaking receptionist, a guy wearing glasses, who helped us booked a cab to the station and answered all our queries. Kudos to him!
Cons: Staffers and Location. Most staffers of the hotel are cold and impersonal. They have poor communication skills and comprehension. They do not take the extra mile to deliver quality customer service and most of them look uninterested doing their job. I had a bad experience involving Bill and Andy. I had to wait for more than one hour for the food that would never be delivered. I ordered pizza at 8:45 pm through Bill. At around 9 pm, Andy went to our room to inform us that we can only order 4 kinds of food, including nachos, onion rings and fries. I said I would no longer like to order, but after he had left, I immediately called the reception area to place an order of nachos. Bill took my order. He asked me if I would still order pizza, I said “no,” because I was already informed by Andy that it’s not available - which is an obvious sign that they are not coordinated. At around 10 pm, I called to follow up my order. Bill came up to our room informing us that we could only order drinks, which was unacceptable. He said foods are served only until 9 pm, but I placed my initial order before 9pm. It was not my fault the my choice of food was unavailable. The information he was telling me was also different from what I got from Andy that I could still order food but had limited options. Bill was explaining that we were no longer allowed to order at that time when the hotel card in our room states that room service is available until 9:30 pm. Andy offered to order food online, but he said it would take another 30 mins. They wasted my time waiting for an hour, but still I had to go out to get some food at around 10pm. Both Andy and Bill seem to not understand what they were doing. Although they were both apologetic, I had a horrible customer experience from them. It was very hard to look for a restaurant around the hotel that understands English and offers Western food. I have to go to East Nanjing which is 15 mins. away from the restaurant.
4,6 Okay
Pros: Location
Cons: Staff should speak better english
7,5 Good
Pros: Location was very good. Room so-so. Very good value for money considering you're right in the heart of a mega-metropolis
Cons:
7,5 Good
Pros: breakfast is nice
Cons: Would like to highlight an issue on taxi driver arranged by hotel . He was driving very unstable( suspected drunk) and put us in danger on the road to airport. Hope this will not happen on other travellers.
9,6 Excellent
Pros: Clean and cosy location within a walking distance from the Bund. Very good breakfast combing European food and some local specialities.
Cons: Restaurant is a bit tiny, so during breakfast time it was very full.
8,8 Excellent
Pros: Staff are friendly, clean room and good location
Cons: No gym
8,8 Excellent
Pros: Almost everything.
Cons: the front counter lady not so friendly. as a foreigner, she assume i know the public transport system in shanghai which i dont know, my phone got problem, i cant google, or else i will not ask question unnecessary. she is not patience with my question. .
7,9 Good
Pros: The breakfast
Cons: The English level in reception is very low.
With a stay at Campanile Shanghai Bund Hotel, you'll be centrally located in Shanghai, steps from Old Chinese City and 9 minutes by foot from The Bund. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services.
Renaissance Shanghai Yu Garden Hotel, a Marriott Luxury & Lifestyle Hotel located downtown near the famous Yu Garden and Old Town, it is just minutes away from the Bund, Xintiandi and other tourist attractions. Whether staying for business or leisure, you'll be right at home at the Renaissance Shanghai Yu Garden Hotel. Our accommodations feature contemporary guest rooms and suites with luxurious bedding, high-speed Internet, sofa and mini-bar. Top-notch facilities include a business centre, four event rooms and banquet halls, and a 17th-floor Club Lounge with expansive views of the city skyline. In the evening, dine at one of our full-service restaurants while catching up with family or colleagues. When visiting our cultural centre of Asia, enjoy the accommodation at the Renaissance.
Overall 8,8 Excellent
Based on 4 304 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
7,5
Pros: Good location and the International Breakfast was good.
Excellent
10,0
Pros: Everything was just amazing!
Excellent
10,0
Pros: The hotel is in a terrific location — walkable to many must-see Shanghai destinations. The staff was amazing — they called my cab driver to reach me when my flight was cancelled! Good breakfast. Nice lobby.
Excellent
9,6
Pros: excellent location next to metro station and the Old City of Shanghai. Excellent service in restaurants. I had a flight leaving early, i.e. I asked for a taxi at 5am and a wake-up call at 4:30am following staff's recommendations and all was timely executed, running smoothly, much appreciated :-). Very comfortable room and excellent bed.
Good
6,7
Pros: Breakfast
Mediocre
2,5
Excellent
9,6
Pros: Great location. Nice view from the rooftop bar and the swimming pool. Friendly staff.
Good
7,5
Pros: Breakfast was good. Location is great near the Yuyuan Garden.
Excellent
10,0
Pros: Bed was comfy,Stuff very helpful. Great location
Excellent
9,7
Pros: Convieient access to #10 metro line. A few hundred meters from Yu Garden. Great fitness center and pool on top floor. Great service, especially in executive lounge. Extensive international selections for breakfast, high tea evening and late desserts seven days a week. Long breakfast hours.
Excellent
9,2
Pros: The view from the room (10th floor) - and also from the terrace - we could see Pudong, Yu Garden and Bund. Very quiet. Realy very well located. Metro Line 10 just by the door.
Excellent
10,0
Pros: Breakfast amazing!
Details
Reviews
Overall 8,8 Excellent
Based on 4 304 reviews
Location
9,4
Service
8,4
Breakfast
7,7
Bar
7,7
Room
7,6
Cleanliness
7,5
WiFi
7,0
Comfort
6,4
Value
6,3
Amenities
6,1
Location
9,6
Service
8,7
Room
7,8
Breakfast
7,7
Pool
7,6
Bar
7,5
Value
6,3
Location
9,1
Service
8,4
Breakfast
8,1
Bar
8,0
Room
6,5
Value
6,2
Location
9,6
Service
8,7
Pool
8,1
Breakfast
7,7
Room
7,3
Amenities
6,6
Location
9,4
Service
8,3
Breakfast
8,0
Room
7,0
Food
5,5
7,5 Good
Pros: Good location and the International Breakfast was good.
Cons:
10,0 Excellent
Pros: Everything was just amazing!
Cons: Nothing!
10,0 Excellent
Pros: The hotel is in a terrific location — walkable to many must-see Shanghai destinations. The staff was amazing — they called my cab driver to reach me when my flight was cancelled! Good breakfast. Nice lobby.
Cons:
9,6 Excellent
Pros: excellent location next to metro station and the Old City of Shanghai. Excellent service in restaurants. I had a flight leaving early, i.e. I asked for a taxi at 5am and a wake-up call at 4:30am following staff's recommendations and all was timely executed, running smoothly, much appreciated :-). Very comfortable room and excellent bed.
Cons: When ordering a set menu in the Chinese fine dining restaurant, I explicitly asked to serve one course after the other. Finally, all courses were served at the same time (according to Chinese customs). However, the food was delicious.
6,7 Good
Pros: Breakfast
Cons: Room and fitness center. Location horrible
2,5 Mediocre
Pros:
Cons: Charged me twice.
9,6 Excellent
Pros: Great location. Nice view from the rooftop bar and the swimming pool. Friendly staff.
Cons:
7,5 Good
Pros: Breakfast was good. Location is great near the Yuyuan Garden.
Cons: The staff at this hotel needs to learn the English language or more of it if it intends to host foreigners. They do not understand anything when you speak to them and they need to learn exactly what the word "service" means. The location is good just for the Yuyuan Garden but not much else.
10,0 Excellent
Pros: Bed was comfy,Stuff very helpful. Great location
Cons:
9,7 Excellent
Pros: Convieient access to #10 metro line. A few hundred meters from Yu Garden. Great fitness center and pool on top floor. Great service, especially in executive lounge. Extensive international selections for breakfast, high tea evening and late desserts seven days a week. Long breakfast hours.
Cons: Bathrooms showed a bit of discoloration in grout and caulking.
9,2 Excellent
Pros: The view from the room (10th floor) - and also from the terrace - we could see Pudong, Yu Garden and Bund. Very quiet. Realy very well located. Metro Line 10 just by the door.
Cons: The air condicionated was noisy
10,0 Excellent
Pros: Breakfast amazing!
Cons:
Renaissance Shanghai Yu Garden Hotel, a Marriott Luxury & Lifestyle Hotel located downtown near the famous Yu Garden and Old Town, it is just minutes away from the Bund, Xintiandi and other tourist attractions. Whether staying for business or leisure, you'll be right at home at the Renaissance Shanghai Yu Garden Hotel. Our accommodations feature contemporary guest rooms and suites with luxurious bedding, high-speed Internet, sofa and mini-bar. Top-notch facilities include a business centre, four event rooms and banquet halls, and a 17th-floor Club Lounge with expansive views of the city skyline. In the evening, dine at one of our full-service restaurants while catching up with family or colleagues. When visiting our cultural centre of Asia, enjoy the accommodation at the Renaissance.
Located in the heart of Shanghai along the famous Nanjing Road, Le Royal Méridien Shanghai is surrounded by the city's popular bars, restaurants and shops. Its striking modern design embraces award winning views of the city and the nearby Bund. Whether exploring a medley of innovative cuisines and signature drinks at the hotel's restaurants and bars or indulging in the ultimate urban escape in the hotel spa, every minute of your stay is infused with a new level of mindful service that is unsurpassed. The hotel's 761 guest rooms feature floor-to-ceiling windows that frame dazzling views of the Bund and the city's skyline. Located on the 44th floor and above, Le Royal Club floors cater to the worldly travellers with exclusive privileges and conveniences.
Overall 8,7 Excellent
Based on 5 976 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Good
6,2
Excellent
9,6
Pros: The most magnificent view in Shanghai
Excellent
10,0
Pros: Friendly and very helpful
Excellent
8,3
Pros: Great stay with friendly and helpful staff. Fantastic location, right on Nanjing Shopping Street. Great views of Shanghai from room.
Excellent
10,0
Pros: Great service and location
Excellent
8,3
Pros: Location , swimming pool, clean
Mediocre
3,8
Good
7,7
Pros: Hotel was clean and had good views and a nice pool.
Good
7,9
Pros: Location, value for money, facility, quality beddings.
Good
7,9
Pros: Poor breakfast location and breakfast not as good as it was before
Good
7,5
Pros: Great location with easy access to Nanjing Lu as well as the subway at People's Square. Friendly service overall.
Excellent
10,0
Pros: Location is everything and it has almost everything of what you wish for in choosing from a 5 stars hotel..
Details
Reviews
Overall 8,7 Excellent
Based on 5 976 reviews
Location
9,5
Bar
9,1
Breakfast
8,2
Service
7,7
Room
7,1
WiFi
3,8
Location
9,5
Breakfast
8,3
Service
7,8
Cleanliness
5,9
Room
5,8
Comfort
4,2
Amenities
3,9
Location
9,4
Bar
9,0
Food
8,5
Breakfast
8,1
Service
7,7
Room
7,0
Value
6,1
Location
9,5
Breakfast
8,2
Service
7,6
Room
6,9
Location
9,6
Breakfast
8,1
Service
7,6
Room
6,6
Value
6,2
6,2 Good
Pros:
Cons: Staff was discourteous , they intentionally tried to push a bad quality small room to us . When we bluntly refused to accept the small room, and told that we would not stay in this property, they offer other better room, however still on lower floor . Overall a good property but extremely bad employees attitude, pushing bad rooms 1st to customers. Not expected from such chain of hotels
9,6 Excellent
Pros: The most magnificent view in Shanghai
Cons: Nothing
10,0 Excellent
Pros: Friendly and very helpful
Cons: Waiting time to catch the lift to rooms 40 upwards to long. Only two lifts available to go directly.
8,3 Excellent
Pros: Great stay with friendly and helpful staff. Fantastic location, right on Nanjing Shopping Street. Great views of Shanghai from room.
Cons: Layout of the room could be better. Bathroom is not very private, room was clean and comfortable, but layout, more like a 'Love Motel' than a high class hotel.
10,0 Excellent
Pros: Great service and location
Cons: Quite complicated to “travel” inside the building. But it’s a big hotel so I can understand
8,3 Excellent
Pros: Location , swimming pool, clean
Cons: Expensive , food
3,8 Mediocre
Pros:
Cons: Lighting is dim. Everything looks old except for toilet
7,7 Good
Pros: Hotel was clean and had good views and a nice pool.
Cons: Check-in staff (Chloé) was very incompetent/lazy, refused to get another employee who spoke better english and insisted on trying to speak to my partner in Chinese. Left a very bad first impression of this hotel.
7,9 Good
Pros: Location, value for money, facility, quality beddings.
Cons: Since new restaurant is being constructed, current breakfast location is a hustle. Also quality of food not up to standard.
7,9 Good
Pros: Poor breakfast location and breakfast not as good as it was before
Cons:
7,5 Good
Pros: Great location with easy access to Nanjing Lu as well as the subway at People's Square. Friendly service overall.
Cons: Well, as mentioned a couple of times..the rooms are in dire need of renovatio but are clean. After having finished the entrance and also the breakfast area (it reopened on the day I left), the rooms will be renovated over the next 2-3 years. With respect to the fitness facilities, the machines could sue a more regular cleaning. The pool while being fantastic and huge (around 20m lanes)..it can basically only be used in the morning for swimming. Afterwards, after around lunch, there are swim classes with tons of people in the pool which make a proper workout next to impossible and really frustrating. So if you want to go for a swim..early in the morning..or later in the evening.
10,0 Excellent
Pros: Location is everything and it has almost everything of what you wish for in choosing from a 5 stars hotel..
Cons: Need to prepare standby staff/s to handle tenants checking out, especially in the morning, because I'm sure that whoever checking out in the morning, they must be in the hurry...
Located in the heart of Shanghai along the famous Nanjing Road, Le Royal Méridien Shanghai is surrounded by the city's popular bars, restaurants and shops. Its striking modern design embraces award winning views of the city and the nearby Bund. Whether exploring a medley of innovative cuisines and signature drinks at the hotel's restaurants and bars or indulging in the ultimate urban escape in the hotel spa, every minute of your stay is infused with a new level of mindful service that is unsurpassed. The hotel's 761 guest rooms feature floor-to-ceiling windows that frame dazzling views of the Bund and the city's skyline. Located on the 44th floor and above, Le Royal Club floors cater to the worldly travellers with exclusive privileges and conveniences.
With a stay at Shanghai Grand Trustel Purple Mountain Hotel in Shanghai (Downtown Shanghai), you'll be within a 5-minute drive of Shanghai Tower and Jin Mao Tower. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 3 769 reviews
All reviews
- All reviews
- Business
- Families
- Solo
- Couples
Excellent
10,0
Pros: Rooms were excellent. Large bed. View of the city. Roof-top swimming pool with kids pool.
Good
6,7
Pros: It was functional but underwhelming. Looking and feeling tired. Rooms and bathrooms need a refurb. There’s a cool little robot who delivers things to your room ... very amusing.
Good
7,9
Excellent
9,2
Pros: Our room was in the 39th floor allowing great view over the city. Service was great! Location is in walking distance to a major metro station. Staff is very helpful.
Good
7,9
Pros: Very central location, near a major metro station, much eating options. Special commendation for allowing checkin as early as 10 a.m.
Excellent
10,0
Pros: great location! near tube station, at the heart of new part of Shanghai, only 2 tube stations away from the old city centre. the bed was huge and comfortable. Plaza 96 (a food mall, with many good restaurants) just steps away from the hotel. we were pleased with our stay.
Excellent
9,6
Pros: Location is great!!!
Excellent
10,0
Pros: The rooftop pool , breakfast
Excellent
9,2
Pros: Breakfast in the mountain is always special. Great buffet and a relaxing atmosphere. Always get a kick out of the chefs wearing those big funny looking hats.
Good
7,9
Pros: It’s great
Details
Reviews
Overall 8,7 Excellent
Based on 3 769 reviews
Location
9,7
Food
9,2
Service
8,5
Breakfast
8,3
WiFi
7,4
Room
6,4
Vibe
5,3
Comfort
4,4
Location
9,7
Food
9,5
Breakfast
8,8
Service
8,8
Room
6,6
Comfort
4,2
Food
9,5
Location
9,4
Service
8,8
Breakfast
8,4
Room
6,5
Vibe
5,0
Comfort
4,0
Location
9,8
Food
9,2
Service
8,6
Breakfast
8,3
Cleanliness
6,4
Room
6,0
Comfort
4,8
Vibe
4,8
Location
9,8
Service
8,7
Breakfast
8,5
Room
5,8
Comfort
4,8
Vibe
4,5
10,0 Excellent
Pros: Rooms were excellent. Large bed. View of the city. Roof-top swimming pool with kids pool.
Cons:
6,7 Good
Pros: It was functional but underwhelming. Looking and feeling tired. Rooms and bathrooms need a refurb. There’s a cool little robot who delivers things to your room ... very amusing.
Cons: Feels dated.
7,9 Good
Pros:
Cons: The bottle of water in the room with the price label. And snacks in the fridge of a ridiculously high price. And requirement to pay a deposit. So it looks like that this hotel stacked in 1990s.
9,2 Excellent
Pros: Our room was in the 39th floor allowing great view over the city. Service was great! Location is in walking distance to a major metro station. Staff is very helpful.
Cons:
7,9 Good
Pros: Very central location, near a major metro station, much eating options. Special commendation for allowing checkin as early as 10 a.m.
Cons: Back entrance not opened even in the day time making it not so convenient if you are going or coming from the Zhangyang Road side.
10,0 Excellent
Pros: great location! near tube station, at the heart of new part of Shanghai, only 2 tube stations away from the old city centre. the bed was huge and comfortable. Plaza 96 (a food mall, with many good restaurants) just steps away from the hotel. we were pleased with our stay.
Cons:
9,6 Excellent
Pros: Location is great!!!
Cons: Pricey but worth it.
10,0 Excellent
Pros: The rooftop pool , breakfast
Cons: The rooms are a little bit old fashion
9,2 Excellent
Pros: Breakfast in the mountain is always special. Great buffet and a relaxing atmosphere. Always get a kick out of the chefs wearing those big funny looking hats.
Cons: Having to get up early to catch plane. Bed was comfy as was the pillow.
7,9 Good
Pros: It’s great
Cons:
With a stay at Shanghai Grand Trustel Purple Mountain Hotel in Shanghai (Downtown Shanghai), you'll be within a 5-minute drive of Shanghai Tower and Jin Mao Tower. Featured amenities include a business center, limo/town car service, and express check-in. Self parking (subject to charges) is available onsite.
Part of the Grand Hyatt portfolio in China - Hyatt on the Bund is uniquely located on the banks of the Huangpu River at the northern part of the Bund. The hotel offers spectacular views of both the iconic Bund and Pudong's financial centre with convenient access to airports and major tourist commercial districts.
Overall 8,6 Excellent
Based on 4 628 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
8,0
Pros: View
Excellent
10,0
Pros: We were blown away by this hotel! Loved our room and the VUE Bar up top. We can't wait to stay again.
Excellent
10,0
Excellent
9,6
Pros: Amazing location, River facing room overlooking the pearl tower.
Excellent
10,0
Pros: Staff was extremely friendly and professional, they arranged a bottle of wine and BD cake for my GF’s birthday occasion
Mediocre
2,5
Pros: Nothing I like.
Excellent
8,3
Pros: Really well located on the Bund , really comfortable bed and the shower are really large and well equiped.
Okay
5,4
Pros: Location
Good
7,9
Pros: View Bar. Location of Hotel
Excellent
9,0
Pros: The location is great.
Excellent
9,2
Pros: Unbelievable view. Great size room
Excellent
8,3
Pros: Location
Details
Reviews
Overall 8,6 Excellent
Based on 4 628 reviews
Location
8,9
Bar
8,8
Pool
8,7
Room
8,0
Breakfast
7,9
Service
6,8
Value
5,8
WiFi
3,2
Location
8,8
Pool
8,7
Bar
8,7
Room
7,3
Breakfast
7,2
Cleanliness
6,0
Service
6,0
Value
5,6
WiFi
1,3
Location
9,3
Bar
8,8
Breakfast
8,0
Room
8,0
Vibe
7,2
Value
6,1
Service
4,8
Bar
8,7
Pool
8,4
Location
8,3
Room
8,2
Breakfast
8,0
Service
6,9
Value
5,8
WiFi
2,5
Location
9,2
Bar
9,0
Room
7,7
Breakfast
7,5
Service
7,5
Value
5,6
8,0 Excellent
Pros: View
Cons: Staff attitude
10,0 Excellent
Pros: We were blown away by this hotel! Loved our room and the VUE Bar up top. We can't wait to stay again.
Cons: One big downfall- my husband got food poisoning or something from the Aroma Restaurant Buffet. Not sure what it was he ate but he spent the next 12 hours violently evacuating it from his system. Bummer for a ¥600+ dinner. :(
10,0 Excellent
Pros:
Cons: The room light controls in 2401 didn’t work properly. The bedside switches on both sides of the bed had to be closed for the room to be dark.
9,6 Excellent
Pros: Amazing location, River facing room overlooking the pearl tower.
Cons: Nothing in particular
10,0 Excellent
Pros: Staff was extremely friendly and professional, they arranged a bottle of wine and BD cake for my GF’s birthday occasion
Cons: The staff arranged a complimentary bottle of wine which was great, but they failed to mention it at all, so we found out only the next morning. Perhaps for special occasions the staff could be more specific about arrangements.
2,5 Mediocre
Pros: Nothing I like.
Cons: Requested a quite room, the construction noise kept me awake all night. Looking out from the window, all I could see was the construction site. Walked in the room with a strong smell of wet dog. Dust eveywhere, it turned out because the staff did not like to vacuum the room but only changed the towel and made up the bed. Don’t leave the “don’t disturb” sign on as it is the excuse the staff does not clean your room at all. There were cracks on the furniture, big stains on the carpet. Lights were very dim. No fan in the bathroom, so you walk out of the shower sweating all over again.
8,3 Excellent
Pros: Really well located on the Bund , really comfortable bed and the shower are really large and well equiped.
Cons: The gym room was really small (i think it was temporary) and unfortunalty there is construction work right in front of the Hyatt so it will probably be noisy for the next 2 years.
5,4 Okay
Pros: Location
Cons: The Hotel need a total renovation, the prices us overpriced and my expectations was higher than that... Definetly I will not come back...
7,9 Good
Pros: View Bar. Location of Hotel
Cons:
9,0 Excellent
Pros: The location is great.
Cons: Shoe shine service is very poor.
9,2 Excellent
Pros: Unbelievable view. Great size room
Cons: Building site out the front that operates 24/7.
8,3 Excellent
Pros: Location
Cons: Not a personal attention toward our stay.
Part of the Grand Hyatt portfolio in China - Hyatt on the Bund is uniquely located on the banks of the Huangpu River at the northern part of the Bund. The hotel offers spectacular views of both the iconic Bund and Pudong's financial centre with convenient access to airports and major tourist commercial districts.
A stay at Guxiang Hotel Shanghai (Howard Johnson Plaza) places you in the heart of Shanghai, within a 10-minute walk of Nanjing Road Shopping District and Old Chinese City. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
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Overall 8,3 Excellent
Based on 1 069 reviews
All reviews
- All reviews
Excellent
8,8
Pros: Price for hotel was awesome. Also, everything is really nearby
Good
7,1
Pros: location
Good
7,1
Pros: Location
Excellent
8,8
Pros: Location was fine, walkable distance to metro station Nanjing East Road. The room is great, we even had a small livingroom next to a bed and bathroom.
Excellent
10,0
Pros: Great customer service, the facilities were clean and well maintained, and the location was central.
Excellent
10,0
Pros: great breakfast, fantastic location,
Okay
5,0
Excellent
10,0
Pros: Location is just perfect! just around corner to major shopping street. Two blocks away from subway -- and to subway stops to the major center! Breakfast, I did not try (it seemed a bit too expensive to add to the room charge). Staff very helpful, cleaning lady fantastic (very patient since due to jet leg I did not leave room everyday till 2 pm). Air-condition more than perfect, during my stay temp in town was around 35 C my room (19th floor) was so cool I needed to wear undershirt to warm up. I read some reviews that reported not good air-condition?! I am not sure if they were confused and if they stayed in the same hotel. It was a great relief to enter glamorous entrance hall and feel a cool fresh air! Also, hotel had arranged taxi for me to the airport, the driver was phenomenal! I never had professional driver such as him. Smooth, fast but not dangerous drive! Price 230 (one hour drive). Very pleasant experience! I remember all these stories in the US about Chinese not been good drivers! That is just a lie, this person could have driven formula one (driving skills were superior). Thoughts along the way: I haven't seen a car on the freeways and streets of Shanghai with the single scratch! I traveled the world, seen countries, traffic in major cities, but in 20 mil city such as this one not to see a single older or a single damaged car, is truly amazing, unbelievable! What are the chances for something like that! People drive with superior care, no illegally parked cars, all small bikes electric etc!!!!! Finally, all people in hotel spoke decent English and performed their duties with care, professionalism and amazing courtesy! Good luck! CONGRATULATIONS!!!!
Excellent
10,0
Pros: Very pleasant stay, everything was perfect, really love it.
Excellent
10,0
Pros: The location of the hotel is convenient.
Good
6,7
Pros: Personal can’t speak in English, is really a problem, only one receptionist do it well
Excellent
9,3
Pros: The hotel is clean and well maintained. Surprised to find out that the service speaks english by default as a lot of international travelers stay at this hotel.
Good
6,3
Pros: The location can not be better.
Good
6,0
Pros: The rooms facing the plaza are quite nice and have a good view. (The rooms facing the back don't have a view.)
Excellent
8,0
Pros: Very nice hotel. Comfor level was high & the location was excellent. I loved the stay at Howard Johnson Plaza Shanghai.
Good
6,3
Pros: inside hotel ok, outside very few speak english best to go with organized group
Excellent
8,0
Pros: Hotel is clean, situated right next to the very busy shopping area. The hotel concierge (Robert) has an excellent knowledge and has been very helpful.
Excellent
8,0
Pros: Great Hotel in good situation to popular shopping and eating area ie 2 mins to Nan Jing Road and 10 min walk to The Bund area
Good
6,4
Pros: good quality for a reasonable price. perfect location in the centre of shanghai
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Cons: $self.cons
Good
6,8
Pros: The card security system is a good measure to prevent unauthorize visit to guest room level.
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Cons: $self.cons
Good
6,4
Pros: Location and service.
Good
7,2
Pros: calm and exclusive atmosphere, professional service in English, well kept
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Details
Reviews
Overall 8,3 Excellent
Based on 1 069 reviews
Cleanliness
8,4
Comfort
8,3
Location
9,3
Services
8,0
Staff
8,0
Value for money
7,8
8,8 Excellent
Pros: Price for hotel was awesome. Also, everything is really nearby
Cons: Deposit at the check-in, it's really expensive. USD 250.
7,1 Good
Pros: location
Cons: facilities are pretty old
7,1 Good
Pros: Location
Cons: Too expensive
8,8 Excellent
Pros: Location was fine, walkable distance to metro station Nanjing East Road. The room is great, we even had a small livingroom next to a bed and bathroom.
Cons: English of the people working in the restaurant of the hotel is very limited; people on the local market speak way more english (not necessarily better) than they did. Kind of strange to us if you work in a hotel with foreign customers. Even some basic english would be helpfull. Other than that staff is friendly.
10,0 Excellent
Pros: Great customer service, the facilities were clean and well maintained, and the location was central.
Cons:
10,0 Excellent
Pros: great breakfast, fantastic location,
Cons: there is nothing that I didn't ike
5,0 Okay
Pros:
Cons: The Air Conditioning did not work - they had to bring me a free standing unit - really not ideal, as it was ineffective and noisy. Not good enough for a 5 star and the price paid.
10,0 Excellent
Pros: Location is just perfect! just around corner to major shopping street. Two blocks away from subway -- and to subway stops to the major center! Breakfast, I did not try (it seemed a bit too expensive to add to the room charge). Staff very helpful, cleaning lady fantastic (very patient since due to jet leg I did not leave room everyday till 2 pm). Air-condition more than perfect, during my stay temp in town was around 35 C my room (19th floor) was so cool I needed to wear undershirt to warm up. I read some reviews that reported not good air-condition?! I am not sure if they were confused and if they stayed in the same hotel. It was a great relief to enter glamorous entrance hall and feel a cool fresh air! Also, hotel had arranged taxi for me to the airport, the driver was phenomenal! I never had professional driver such as him. Smooth, fast but not dangerous drive! Price 230 (one hour drive). Very pleasant experience! I remember all these stories in the US about Chinese not been good drivers! That is just a lie, this person could have driven formula one (driving skills were superior). Thoughts along the way: I haven't seen a car on the freeways and streets of Shanghai with the single scratch! I traveled the world, seen countries, traffic in major cities, but in 20 mil city such as this one not to see a single older or a single damaged car, is truly amazing, unbelievable! What are the chances for something like that! People drive with superior care, no illegally parked cars, all small bikes electric etc!!!!! Finally, all people in hotel spoke decent English and performed their duties with care, professionalism and amazing courtesy! Good luck! CONGRATULATIONS!!!!
Cons: I tried to eat dinner one evening (international buffet) they did not have a steamed rice.... (China and no rice! in a major hotel). I had to wait for them to order and bring it to my table. Also, no warmers trays under the food, so most is cold (for example I wanted to take mussels, there was a wide variety but they were in a pan all jumbled up and cold cold... no warmer underneath, hard to eat cold mussels! if these were oysters I can understand but they were not! Now one thing not related directly to the hotel but important for the traveler: DO NOT TAKE A TAXI AT THE AIRPORT FROM PEOPLE THAT SOLICIT OFFICIAL TAXI THAT TAKES CREDIT CARDS!!! It was one of my major rules not to do that but this time I decided to take it, I was too tired, too look around. I lost a previous flight and traveled quite a bit so I thought to myself even if they cheat me it is not going to be that bad I was too tired to look for truly official taxi.... Well surprise, surprise... Lady and the man solicited taxi ride and pulled me over from the crowd promising cool and official car that would take a credit card. They charged me 4 times normal taxi ride from the airport to the center - almost 700!!!! around one hundred US $! So, beware of fake taxi at the airport!!!
10,0 Excellent
Pros: Very pleasant stay, everything was perfect, really love it.
Cons: Nothing, i like everything about the hotel.
10,0 Excellent
Pros: The location of the hotel is convenient.
Cons: Bed not very comfortable, just OK.
6,7 Good
Pros: Personal can’t speak in English, is really a problem, only one receptionist do it well
Cons: I booked a room with view, two beds superior, they tried to give me one under that I booked,
9,3 Excellent
Pros: The hotel is clean and well maintained. Surprised to find out that the service speaks english by default as a lot of international travelers stay at this hotel.
Cons: Not much
6,3 Good
Pros: The location can not be better.
Cons: I could not get the internet to work on my lap top. Like all 5 star hotels the mini bar is expensive, but just go to Lawson across the street for a cheap drink.
6,0 Good
Pros: The rooms facing the plaza are quite nice and have a good view. (The rooms facing the back don't have a view.)
Cons: The air-con in the room was not working and I had to request to be transferred to another room. The reception staff were not friendly during check-in but were kind to accomodate the room change request.
8,0 Excellent
Pros: Very nice hotel. Comfor level was high & the location was excellent. I loved the stay at Howard Johnson Plaza Shanghai.
Cons: Nothing I didn't like. Everything was good.
6,3 Good
Pros: inside hotel ok, outside very few speak english best to go with organized group
Cons:
8,0 Excellent
Pros: Hotel is clean, situated right next to the very busy shopping area. The hotel concierge (Robert) has an excellent knowledge and has been very helpful.
Cons: The only thing that I did not like was when we arrived, they gave us two rooms with single bed, instead of double bed.
8,0 Excellent
Pros: Great Hotel in good situation to popular shopping and eating area ie 2 mins to Nan Jing Road and 10 min walk to The Bund area
Cons: None
6,4 Good
Pros: good quality for a reasonable price. perfect location in the centre of shanghai
6,8 Good
Pros: The card security system is a good measure to prevent unauthorize visit to guest room level.
6,4 Good
Pros: Location and service.
Cons: The beds are like sleeping on a 4 by 8 board. Will not stay there again because of the bedding.
7,2 Good
Pros: calm and exclusive atmosphere, professional service in English, well kept
Cons: standart room is very small and the beds are hard...
A stay at Guxiang Hotel Shanghai (Howard Johnson Plaza) places you in the heart of Shanghai, within a 10-minute walk of Nanjing Road Shopping District and Old Chinese City. Featured amenities include complimentary wired Internet access, a business center, and express check-in. Self parking (subject to charges) is available onsite.
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