Shanghai hotels near Grand Gateway

Pros: The location in the old French concession is very close to numerous restaurants and bars, the onsite restaurant was good, the rooms were kept very clean, and it was wonderful having a large lawn to go out and enjoy.

Cons: The staff spoke very little English, but tried hard to help when asked.

Pros: Nice bedroom

Cons: More choices on breakfast.

Pros: This beautiful and classy hotel is located in the old French concession, a lovely neighborhood of Shanghai, within walking distance to Hengshan Rd. metro station, and with some nice bars and restaurants nearby. The area is also very safe, but I suppose safety is not a problem at all in the city of Shanghai and actually in the whole country. The hotel is simply wonderful. The staff is very kind and professional, although very few of them speak good English. The hotel is located inside something I could call a beautiful tiny park. The vintage decoration is also beautiful, and of very good taste. Every single day, the towels were changed and the bathroom amenities replaced (they were very good, by the way). One of the highlights of Anting Villa is the breakfast, probably the most delicious, complete and abundant I have ever had. My compliments to the Chef, a very nice guy who cooks a delicious noodles soup. Overall, it is a very comfortable and clean hotel, yet inexpensive for everything it delivers.

Cons: Most of the staff do not speak English.

Pros: The hotel is a group of historic buildings in a large garden. Room is clean and spacious, breakfast is good, got everything I could ask for. 5 min walk to the nearest subway station.

Cons: No elevator in the three-story building we stayed in.

Pros: The setting is really nice, with a lovey garden. Location is good, at the heart of the French concession. Breakfast is very good.

Pros: Really liked the location of the Hotel; French Concession West in Shanghai is a great starting point to explore the city!!! The staff was always very friendly and helpful; not all of them speak English thou... so be prepared to know some Chinese... ;-))) Will go back there any time!

Pros: The building and gardens were beautiful and we'll kept. The staff were very helpful. Location is great - in the former French concession and neat to the metro.

Pros: Location

Cons: Gym not open until 10am Room service not avail until 10 am and limited menu Could not dial out to US Fountains played loud music

Pros: I really appreciate the friendly greeting from the customer service manager Zhu Ye the minute I walked in the hotel. He has been really helpful throughout my stay in the hotel. I recommend this hotel to anyone that wants a comfortable and welcoming stay in the central location of Shanghai. And if you enjoy a quiet night sleep, this is the place. Highly recommend!

Pros: Comfortable bed, clean place.

Cons: Wifi connectivity was a problem

Pros: Very good staff services

Pros: Great location, next to main street

Cons: Staff could be more polite and upgrade customers if hotel is not fully booked.

Pros: Hotel staff are fantastic, location is A+ walking distance to everything including main street shopping (wife was very happy) Will defenetly come back soon

Pros: Great location. Staff was good.

Cons: Room heating was not adjustable. Too hot and too dry. Combined with old dusty carpet made for rough night of sleep. Bathroom was not really that clean. Had hold toilet handle down during flush.

Pros: I was really satisfied with everything during my stay. The bed and pillows were really confortable, room was clean and cozy, staffs were friendly and helpful. Thank you everyone for making my trip wonderful.

Pros: Excellent location! Beautiful, modern room with amenities.

Pros: Location good

Cons: This hotel needs a make over. Especially the carpet and bathroom in the room (corner suite) are worn and out of date. Expected more for this rate/night.

Pros: Position Position Position

Cons: Price against Services

Pros: Great Location and helpful staffs.

Cons: Not so clean as expected and the room has many problems like glass wall between toilet and room which is disturbing when one is trying to sleep and other is using the toilet....and bad shower and bad bath tub water stopper...

Pros: Location is very good and connection by bus/metro is very convenient. Sauna is good.

Cons: I usually come here for business trips because of the location but I'm always very annoyed with staff. Staff speaks English well but they do it with indifference and even rudeness. I've never seen a single smile from the staff in this hotel. In summary, staff is not properly trained for a 5 star hotel and looks like hotel doesn't even care about it. In Spain this hotel service would be 3 stars maximum. Breakfast altough it is a buffet and there is plenty of options is too expensive. It will only pay off if you want to eat a super breakfast.

Pros: 0

Cons: 1- I REACH HOTEL AT 9.00 PM AND THEY ASK TO WAIT FOR ONE HOUR TO MAKE ROOM REDAY. 2- DURING MY WAITING I GOT COFFE AND GREEN TEA AT THE RESTAURANT COST ME 180RM. 3- ROOM NOT CLEAN AT ALL. 4- NO MENY BAR AND WHEN I AM DOING CHECKOUT ASK ME WHAT DID YOU USE FROM THE MENY BAR. 5- RE USING THE PERSONAL STUFF AGAING ( SAMPOO AND SHOWER GEL ) IT WAS HAFE. AND MORE MORE MORE

Pros: I liked the concierge staff and how professional they are. The hotel staff overall were excellent and the hotel itself has many activities to do, swimming, tennis and bowling among them.

Pros: location is alright, not too busy street

Cons: the check in could not find my reservation, discriminate against kayak.com or booking.com customers. they were very rude. the executive room is fake, it's all the same kind of room, so just book the cheapest one. very very poor value for the money

Pros: nice clean hotel

Cons: staff was not very friendly or helpful and nothing special about this hotel

Pros: tennis courts

Cons: over priced

Cons: Breakfast is disappointing

Pros: There was a very long line at check in, a bunch of people from one company. As I was only one person they checked me on on the club floor. And into the same upgraded room I stayed in when I was at the Regal two nights previously. Also the pool is excellent.

Cons: I forgot to bring my recharge cord for my Samsung phone and they only had a Huawei cord at the Concierge desk. It would be very easy and good for them to have several different kinds of cords.

Pros: every thing is fine but the breakfast is ok only.

Pros: Staff were friendly and helpful. Room was clean, although interior is slightly old and room brightness can be improved.

Pros: It's a short walking distance to the subway station (Xujiahui).

Cons: The zebra crossing across Hongqiao Road is poorly lighted up. Motorcyclist & bicyclist also using the same crossing which poses a danger to pedestrians.

Pros: clean

Cons: location. it is well served by transit but there is no street food. you need to buy the breakfast package. else breakfast in hotel is not worth it.

Pros: 1) Breakfast - Bread spread was good. Bacon and eggs very nicely cooked. Food stations were hygienic and clean. 2) Concierge - One of the staff, Hank (or Tank), is one of the hotel's best employee. He is diligent, attentive, speaks sufficient English and extremely customer-centric. While I was waiting for cab, he would come by to update me on status. None of your counter staff I have encountered provided better service than him.

Cons: Breakfast restaurant: 1) Did not like room number being announced out loud upon entering the restaurant for breakfast. They took my room key card, scanned it and captured my room number. That was sufficient. What was there a need to say my room number out loud? What was the purpose? It was totally unnecessary and it infringed my privacy. Every other guests queuing to get into the restaurant would have heard my room number. Why not just say "Good morning, Ms Tan. Enjoy your breakfast." 2) Service staff not polished in service delivery and in fact rather lazy. - Once I entered the restaurant and was brought to a table. Then my colleague saw me (she had just started eating) and wanted to join me at my table. The service staff told me to move to my colleague's table instead. That was rude and not customer-centric. I told her no, my colleague would move to my table. That service staff was unhappy, walked away and did not help my colleague to move her things over to my table. - Lazy to even walk to coffee machine to get me my double shot espresso. On 2 mornings, they just used a small coffee cup and pour regular coffee, tried to hoodwink me. I gave up and walked to the coffee machine on my own to get a more senior service staff there to make me my double shot espresso. Counter staff (check-in, check-out): 1) The counter staff basically just delivered their job. No welcome, no goodbye. They behaved like some administrators behind a desk and did not exude any warmth. Thanks to Hank who gave me a nice farewell, providing some fond memories.

Pros: Very well clean and maintained Mariott hotel. It is better in service compared to the usual Courtyard type here in the States. Love their rain-pouring shower head. Good for the price paid and I received upgrade room with my new Marriott premier Visa card.