Shanghai hotels near China Welfare Institute Children's Palace

Pros: Beautiful design, comfortable room. Beautiful pool. Conveniently located.

Cons: The staff is not up to the standard of such a property. They lack smiling and manners.

Pros: Very comfortable stay at this beautifully designed modern hotel.

Cons: The hotel entrance is tucked away from the street making pedestrian access a little tricky - you have to maneuver around cars.

Pros: I have stayed at Puli many, many times since it first opened so have always received an upgrade to a suite for one-night stays or a higher floor. This time, I only stayed a night but was put on the 5th floor right by the elevator. The room was dusty and filthy, clumps of dust on the floor, a green M&M on the floor in front of the coffee machine etc. As I was only there for a night I decided not to make a fuss but it was a rather disappointing experience.

Cons: Clean the rooms properly and take care of regular customers.

Pros: same consistency after 10 years of opening. one of the best hospitality experience in asia, beautiful design and amenities. Unique room layout, great service. A treat !

Pros: good food at the french restaurant

Cons: very rigid at the salon te in the service very expensive the restaurants

Pros: Excellent location in the French Concession. Beautiful garden, very peaceful oasis in a sparkling and buzzing city. Metro around the corner (South Shaanxi Rd station). The Okura has great style and very friendly and service oriented staff. I very much enjoyed the Japanese Set Breakfast at the Yamazato restaurant at the second floor. Delicious in a peaceful surrounding. The alternative buffet at the first floor (Rose Café) is also good. All kitchens (Eastern, Western) are available there. The view from the room towards the garden is beautiful. The bed is good, TV channels Chinese, Japanese and some Western.

Cons: The airco at night was a bit too warm for comfortable sleeping and windows cannot be opened. This is a personal preference and it might be that I simply did not manage the settings well.

Pros: Old fissioned elegance

Pros: The suite was great

Cons: The cots were a bit old and the pool said under 3s weren't allowed bit we ignored this and had a great swim session with some Chinese and my 2 children (1 year and 2 years old)

Pros: location is great

Pros: We have stayed at the Okura for many years now. It is a consistently superb hotel with good central location adjacent to the Shanghai Metro and world class retail outlets. The food is very good and the staff friendly and helpful. We also like the atmosphere of the hotel which is peaceful and elegant. In-hotel retail is also very good.

Cons: Sadly, cleanliness in the hotel is not what it was. Bathroom facilities in particular are showing their age. The hotel, while beautifully decorated, is becoming a little care worn and in need of refurbishment. We recommend that hotel management learn some lessons from the very contemporary restaurants and hotels growing up nearby.

Pros: location, clean

Cons: a bit expensive and needs a bit renovation

Pros: Great location!

Cons: Limited restaurant choice.

Pros: Great location around spot on!!

Cons: Nothing

Pros: This is just a beautiful place to stay in shanghai - rooms facing east (towards the bund and pudong) have a magical skyline view, set back as you are relative to being down on the bund itself, and the distance to the bund is super close. Food at calypso was surprisingly yummy; breakfast the kind of over the top buffett usual for a shanghai 5star. Highly recommended.

Pros: The location, design, large rooms and particularly the heating bathroom floors were my favorite features. I am a frequent business traveler and this used to be one of my favorite Shanghai-La properties in China, which makes this all the more disappointing - read on.

Cons: Despite the wonderful hardware and location, service was extremely poor this stay. I am not sure what happened since my last stay some time ago, but to illustrate: (A) The check-in took over 20 minutes with the front desk arguing with housekeeping on the phone and me just standing there after a long trip. May I suggest just letting the client sit down with a coffee or just tell me to get a bite to eat close by and come back later - I would wager your customers are not really interested in the details of why rooms were not ready or released on the system by 4:30pm. Also, you guys need to manage the queuing system for front desk - it’s chaos. (B) People put the DO NOT DISTURB light on because they do not want to be disturbed. Calling and waking me to ask WHY the DND light was on and asked me to leave and turn off the DND so the cleaning team can clean is just unexpected and not Shanghai-la. What is this, a shared dormitory with cleaners who only come in once a day between 12 and 4pm? (C) Out of the 4 day stay, tea bags were not replenished for 2 days, and creamer was not replenished on one of the days. Not a big problem, but shouldn’t there be some sort of a system? Do I need to next worry about whether the towels were replaced or the toilet scrubbed? Overall the staff feel like they were quite inexperienced but also on a tight leash; People seem more focused on getting their job done and assigning responsibilities rather than making the customer happy. This is a problem for a high end hotel. I rarely write reviews, but choose to do so this time because I have a very long history with the hotel. You have a problem at this property, please look into it!

Pros: very nice room, comfortable, good atmosphere, perfectly located with the direct access to a shopping mall

Cons: rather disappointed about the interior of the japanese restaurant in the hotel, suprised that chinese restaurant closed so early

Pros: No friendly welcome. Nobody speaks English. Small rooms. For a 5 star hotel my worst experience !!!!!

Pros: Location is really great. Rooms are spacious. Beds very comfortable. Rate quite attractive.

Cons: Lobby feels like a nightclub... but reception is on upper floor. Staff were not overly friendly or enthusiastic. Mostly uninterested or bored... but no more than most hotels in china.

Pros: Location is great right at Nanjing road and on walking distance to the French concession. Perfect day base for shopping the multiple low priced great quality brands such as Uniqlo. Price seems very reasonable specially due to the location. Midkey location wit tons of good local restaurants and stores around.

Cons: The hotel rooms equipment has seen better days.

Pros: Awesome location , very comfortable Staff were great, extra touch with laundry diy, and afternoon tea also lines 2/12/13 of subway only way to get around

Cons: Not so prefect than two and three years ago.

Pros: The location of the hotel is good as it near the subway station.

Cons: The room facility is old. The aircon was noisy. If the aircon did not turn on, the room was stuffy. The window could not be open as it faced the dirty ceiling (!) of the third floor due to the awful shape of the hotel building. We were advised not to open the window by the cleaner as mosquitoes would come into the room. (It is in Mid of November!) The breakfast was simple and repeated. I could not image how the hotel was rated 5 star. The standard of the hotel is actually as low as 3 star.

Pros: Gym could really use an upgrade; you can't even pay for a day pass to use the fancier external vendor option located on the same floor as reception

Cons: My first room smelled strongly of cigarette smoke and it did not go away so I had to ask for a room change. The staff was quite gracious in granting the change.

Pros: It is a good hotel.

Cons: It was a shame because a taxi driver tried to rob us and nobody from the reception desk tried to help us, and we felt alone since the pirate taxi driver was inside in the lobby like a regular guest while screaming us. While he receptionist(Sun da) only said that he could not do anything. He never tried to help us, and he washed his hands All the receptionists know that the guests who travel to Shanghai have problems with taxi drivers because they try to deceive them, this case we had to pay two times to the taxi driver because he deceived us and nobody helped us. We never do a booking in any hotel of the Jin Jiang chain again.

Pros: The room was very large, included living area, large desk, full bathroom with shower and bathtub and a separate wc. All spot clean. Not super-modern, but quite well kept

Cons: Staff attitude could have been better, nothing serious to complain about but just a smile helps

Pros: Good location for going out at Found 158

Cons: It is a little dated - quite expensive for what you are getting!

Pros: Breakfast is good. We are satisfied! Location is great!

Cons: Please open windows in all rooms at least once per day. The air inside the room is from last century! Your rooms looks old and need to be refreshed so the price could be acceptable. Or do not refresh your rooms but give your customers better price.