Shanghai hotels in Huangpu

Pros: the concierge staff was excellent. Great job on information.

Pros: Out airport transfer was upgrading to a rolls Royce on the way back and a helpful member of the peninsula team whisked is through long queues at the departure gate. They were also excellent with our toddler. Tiny robe and slippers in the room, special plates provided at lunch and all the staff very friendly

Cons: The lobby area wasn’t very comfortable for sitting around in after checking out of our room waiting to leave for our flight.

Cons: Good central location,staff very nice and helpful. Supper clean.Excellent breakfast.

Pros: The Festive X'mas Atmosphere and Decorations both inside and outside the hotel are impressive and superb good.....

Pros: Comfort, room size, facilities

Cons: New year's party nothing special, but the view from the terrace was awesome. I would have appreciated more transparency on the news: when I bought the ticket for the party at 16:30 on the 31st of December the staff at the hotel told us that the fireworks for the new year's eve was not confirmed, but I heard the day after that local police advised throughout their website that any fireworks wouldn't have taken place that night, so the local people should have known it; considering the higher price for the room and the extra price for the party ticket .

Pros: Excellent room: large, comfortable and well-equipped with great views across the Bund from the 12th floor. Friendly and helpful staff. Good location.

Cons: I had heard excellent things about the Peninsula in Hong Kong so was looking forward to trying it in Shanghai. My expectations were that it would be at least equal to Four Seasons / Mandarin Oriental and perhaps exceed them, particularly since the room rate was in the region of 20-30% higher. Peninsula Shanghai does have a lot to commend about it: the room was excellent, the hotel has a good location and the architecture is impressive. But what let it down slightly were the restaurants / bars. In particular, the cocktails and snacks at the Sir Elly's Bar on the 13th Floor were surprisingly mediocre (I emailed the bar some feedback on the cocktails but did not get a response). The 'à la carte' breakfast accompanied by a small buffet selection may also not suit everyone. It just didn't really feel special in the way you might expect from this type of hotel. In sum, a good hotel but don't expect it to be superior to its competitors otherwise you will be disappointed. If the price is higher than other hotels, perhaps look elsewhere.

Pros: Very central, lovely facilities

Cons: Nothing

Pros: It was a very elegant hotel, the check in process and greeting was lovely, the staff was very polite and pleasant, and the breakfast was fantastic. The room was very nice as well, despite issues with the heat, which was a problem. And I also appreciated the nice doorman who got me a car and went out of his way to make sure the driver knew where I was going.

Cons: I had a problem with the heat the first night, it didn’t get warm despite being set on the highest temperature (much higher than it actually was in the room). I had to call the desk at 1am, the engineer came up and raised the temperature to 30 degree Celsius (!) and said it was fixed and would get warm. It never did and I was freezing all night and had to wear layers of clothes and didn’t sleep at all. In the morning I told the desk, and two engineers came up, agreed it was broken, and spent over an hour and a half in my room fixing it. They brought a space heater in the meantime, which they should have done at 1am the night before. As I waited for them to fix it, I I couldn’t shower or get ready, and I asked to be put in another room; they said no comparable rooms were ready yet, and showed me an inferior room (I paid for a better one), so I waited in my room for them to fix the heat or get a comparable room. Eventually, well over an hour later, they showed me a comparable room (two floors down, so still not as nice), which they warmed up for me. But by that point, the engineers fixed my heat, so I decided to stay rather than move all my things. And I kept the space heater. But really. This is not what one would expect at a five star hotel like The Langham. They should have brought me a space heater at 1am in addition to having someone try to fix it, then since the problem persisted, I should have immediately been moved to an upgraded room or whatever was available. If I had an early meeting, I would have been a mess.

Pros: Everything was excellent! The best customer service from all the staff. The location was superb. The food was fantastic both the restaurants and room service. Wouldn't stay anywhere else in Shanghai.

Cons: NO BREAKFAST INCLUDED

Pros: This hotel was amazing!! Great location, stunning room and facilities, amazing customer service. Executive lounge was excellent with a great food and drink choice. I couldn’t recommend this hotel enough and will be the only place I will stay on my return to Shanghai. Thank you for an amazing stay.

Cons: Nothing.

Pros: Food was divine. Room layout was lovely. Great interior design.

Cons: Sheets and towels could smell better, and maybe some starch on the sheets.

Pros: Very helpful staff. No language issues. Almost all of them can communicate in English. Close to malls

Pros: The place smells wonderful, from the floral smell that hits at the door, the wonderful food smells in the elevator to the clean room smell, this is a beautiful place to stay. The view of the city is lovely, and the room good sized. We have the option of luxurious bath tub or rain type shower. There are two sinks, and the bed is of course most comfortable with light control buttons on the nightstand. The toilet is automatic, and I do believe the seats are heated somehow. The staff is attentive and courteous. Location is close to trendy restaurants and shopping.

Cons: I wish we had time to experience the spa services and pool area, but we had to dash. The price was expensive, to be expected for the luxury, but still, expensive.

Pros: Lovely lobby area Excellent bell staff

Cons: Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine

Pros: Fantastic layout and the staff were excellent considering the health scares.

Pros: Room situation was excellent.

Cons: Facilities- mediocre at best. The gym was fine but the pool was abysmal. Service- I get that the service in China is bad, I get it. But come on, train your service better. I couldn't get a taxi for half an hour, and the guy outside was trying to get a taxi for me. If they were smart, they would have called a taxi through phone.

Cons: We check-in late and stay just for 1 night. May be that’s why manager on reception give us room with “beautiful” view. It was a big surprise in the morning to find that room that cost more than 2000 rmb have window to the technical roof.

Pros: The lobby is a grand receiving area. The daily treats corner is excellent for afternoon snacks and quick bite on the run. The breakfast buffet is grand and delicious.

Pros: Our experience at this hotel from checkin to check out was excellent. Staff at this hotel are extremely friendly and will go out of their way to make your welcome and comfortable.

Cons: The Breakfast Area - The restaurant layout could have been designed better. Feels that the lobby area was designed later as a restaurant since the food offering is spread all over the place. One of the coffee vending machines was not working on the second day.

Pros: Great location. Spacious and very comfortable room. Staff was very helpful.

Pros: We had a nice stay. The breakfast was very good and the training centre was well equipped. The staff was very helpful and kind. Unfortunately due too the Coronavirus the swimming pool was closed. However, they were very professional regarding this special situation.

Pros: Great location, and for a Chinese run hotel very nice.

Cons: The breakfast buffet is slim and too expensive if not included in the price.

Pros: The staff welcomed you into the hotel from the entrance door in their traditional Chinese. The hotel lobby was decorated for the Spring Festival. The rooms were extremely comfortable and a good size. Maids were very polite.

Cons: The reception staff English was limited. But it didn’t put us off.

Pros: The location is perfect for tourists.

Cons: The price for breakfast is too high.

Pros: Please Google "Shanghai Scam" if you are visiting. Location of hotel was good. It's one block from a major pedestrian shopping mall and you can easily walk to the river or to the square. The hotel room we got was a king and was really nice. It had a huge room and the bathroom was really nice also.

Cons: The A/C in our room didn't work. We notified reception and they sent an engineer to fix it and it worked for 36 or so hours after that and then blew warm air again. The reception staff said all the rooms A/C are bad and there was no point in moving us to another room. She said it's because the A/C units are old and the outside air is too warm to cool.

Pros: Convinient hotel with good facilities. Unfortunately I got a room change due to fullybooked and did got the room I actually payed for.

Cons: The room change to 2 single beds which is smaller than a king sizw bed.

Pros: Location

Cons: Is hard not to like this hotel

Pros: Central to everything in Shanghai, the maids were excellent, door staff were friendly and helpful and reception staff very professional. Wouldn’t hesitate to go back.

Cons: Nothing

Pros: Very nice staff !

Pros: Very good hotel with a privileged location, a few meters from People's Square station and Nanjing pedestrian street, at the heart of the city center. An impressive view of the city from our room, as well as from the revolving restaurant on the 45th floor, you eat a delicious food while enjoying the 360° views of the city. Very kind staff, a very comfortable and clean room. For 80 RMB per person, a shuttle can take you to the airport.

Pros: Location is nice

Cons: Wifi was very bad, it is not posdible to use vpn on the wifi, then the connection stops.

Pros: Very good location, no problem with early check in . You can take the subway (metro) from the airport (Line 2) to the hotel door (People Square station).

Cons: Safety is poor. Anyone can access the elevator. No security and no need to use the room key to get the lift.

Pros: EVERYTHING WAS EXCELLENT!! WOULD HIGHLY RECOMMEND THIS HOTEL!! STAFF WAS VERY FRIENDLY AND VERY HELPFUL.

Cons: NOTHING

Pros: Beautiful hotel, top notch attentive staff

Cons: Nothing to dislike

Pros: The hotel was clean and the staff was very friendly. Was upgraded on check-in to a Suite. The room was in good condition with plenty of room. I would stay there again.

Cons: Nothing I didn't like, Maud provided cplimentary bottled water daily which was nice.

Pros: Spacious room Luxurious decorations an furniture Kind staff Centric location Amazing sky bar

Cons: In my rate was not included breakfast, and I feel I pay a lot per night Rooms were not cleaned up throughly every day

Pros: This is a fantastic hotel in a fantastic location. Right nexxt to the hotel there is a world class mall, New World which ahs Madame Tessauds in it. The hote is also located on Nanjing West road which is just a vibe of people, food and stores. The hotel is also walking distance from The Bund.

Cons: The hotel is a bit expensive.

Pros: Great breakfast and dinner buffet. Most things started closings down around the hotel for Spring Holiday, so we were happy to have good options on sight. High priced in the rotating restaurant but excellent food.

Cons: Every one was nervous because of it was the first days of the virus. Had called ahead for late check in but had call around the lobby for a minute or 2 at time of arrival. Checkout person seemed impatient.