|"Great staff, very nice location."||(in 75 reviews)|
|"Whom rooms are great and spacious!"||(in 4 reviews)|
|"Helpful and friendly staff."||(in 68 reviews)|
|"Higher speed internet is chargeable"||(in 2 reviews)|
|"The food was expensive."||(in 2 reviews)|
|"TV channels are very very limited."||(in 1 review)|
I wish I engaged the breakfast buffet option when I booked with you.
Everything started so negative, that it was difficult to appreciate anything.
CAN YOU BELIEVE that first they confirmed reservation of all three rooms. At last moment they surprised us by cancelling it. I SHALL NEVER STAY AT KEMPINSKI IN MY LIFE.
Good but could be better
Good breakfast variety. Reliable internet. Bathroom amenities (soap etc) have improved since last year.
Maintenance crew noisy in middle of the night. Wake-up call was an hour late one morning. Showers a bit leaky into the bathroom.
A fairly genuine five star hotel with well appointed rooms including the "standard" amenities, restaurants and facilities. Location in the heart of Pudong's business area suited my needs well.
Complimentary WIFI is a bit irritating in the it required constant re-logging on even inside the 24 hour day - none of the various location logins remembers you. The spa is mediocre with relatively poor service and the pool is far from the expected comfortable resort hangout but rather like a small town community pool where you are given a gross looking community bathing cap before entering the water. While I realize that I'm in a foreign country the overall level of English speaking (understanding) in public areas is below expectations for this class of international hotel. A $ 133.00 charge for a 3 hour late checkout.
When we arrive our room was not ready and the front desk did a double take on our reservation itinerary.
Excelent design, great location, friendly staff most of them.
expensive eatting in the hotel, staff need to be more skillful with foreign languages. Even if 9 out of ten staff was great, friendly and polite, just the bad attitude of the tenth was enough to destroy the image of the team.
A stay at Grand Kempinski Hotel Shanghai places you in the heart of Shanghai, within a 15-minute walk of Oriental Pearl Tower and Jin Mao Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Free self parking is available onsite.
based on 1 147 reviews
Policies vary by room type and provider.
Grand Kempinski Hotel Shanghai is located at 1288 Lujiazui Ring Road in Pudong, 3,3 km from the centre of Shanghai. Oriental Pearl Tower is the closest landmark to Grand Kempinski Hotel Shanghai.
Check-in time is 14:00 and check-out time is 12:00 at Grand Kempinski Hotel Shanghai.
No, Grand Kempinski Hotel Shanghai does not offer free Wi-Fi.
Yes, Grand Kempinski Hotel Shanghai offers free parking.
No, Grand Kempinski Hotel Shanghai does not offer free airport shuttle service.
Grand Kempinski Hotel Shanghai is 16,7 km from Shanghai Hongqiao Intl. Grand Kempinski Hotel Shanghai is 30,6 km from Shanghai Pu Dong.
No, pets are not allowed at Grand Kempinski Hotel Shanghai.
Yes, Grand Kempinski Hotel Shanghai has a pool on-site.