Saanen hotels

Pros: The overall stay was great however it is expensive and a few bits let us down during our stay. The interior design is great especially the giant camel in reception! The food at Leonard’s restaurant is also delicious every meal we had was of a very high standard. The spa was also of a very high standard and we would have gone every day if we had known how good it was! The location is great and in walking distance of everything.

Cons: Our room was non smoking but smelt very strongly of smoke, we didn’t get offered to move rooms and the cleaning staff didn’t seem to make a difference to the smell, it even made our clothes smell of smoke! We are non smokers. We should have been told beforehand that the restaurant gets booked up as one night we only had the option of dining at 6.30pm or 9pm it would not have been an issue for us to book beforehand if we had been informed but we missed out on le petit chalet as it was booked out for the whole of our stay. The hotel car Park had a charge every day this is something you should be informed of beforehand. There are lots of waiting staff in the restaurant but on 2/3 meals we had a large delay for our main course the first night it was 45 minutes! They told us this never usually happened but the same also happened again the next night and we had to ask for the bill from 3 separate members of staff. These points are not huge and did not affect our stay too much (apart from the smoky smelling room!!) but as the hotel is expensive you would expect everything to run a bit smoother and be almost impeccable.

Pros: The super freindly staff were wonderful, and gave a service beyond all expectations. We have stayed in some of the best hotels in the world but the hotel & its staff went well beyond any possible expectation. Highly highly recommendable.

Cons: Wonderful stay

Pros: Extremly friendly staff overall Great reception, concierge and restaurant staff Great room Kind transfer to the concerts

Cons: Hard to find anything

Cons: Not bad but nothing special. THE NEGATIVE SIDE 1) While checking in, we made a reservation for the evening at the main restaurant. The hotel suggested us to do so, to be sure to have a table available. When we went there for dinner, they had no reservation for us, no space available and we had to dine at the bar. 3) The area of the SPA was supposed to be "mobile free," probably because they have a "nude policy." Several people were taking selfies and pictures of the area without the staff checking or saying something. 2) A few hours after we checked out and paid I got a call from the hotel staff. My assistant answered, identifying himself as my assistant. They told him that I left the hotel without paying. I call them back immediately, I told them that I paid the hotel and I sent them the receipt of the payment. The lady at the phone said she would have checked. No call back from her so I called back again, and the same lady said that she checked the system and that it was true that I made the payment. UNBELIEVABLE. She called me the first time without even checking, and she was so "kind" to tell my assistant that I left without paying.

Pros: A charme hotel that provides a feel at home environment Staff were outstanding - particularly the Portuguese :) Location very convenient - in the center of the town Great view from the rooms with tremendous terraces.

Pros: The location

Cons: No Shisha

Pros: Location

Pros: Everything, the staff is super efficient and caring.. Best located 5 star property in Gstaad.. Would visit again soon, and always while in Gstaad..

Pros: Nothing DO NOT GO TO THIS HOTEL

Cons: Tear it down and build a new hotel

Pros: Best location in Gstaad, exceptional staff !! Our hotel to stay every time we visit Gstaad.. Spa, Rooms, Bar, Leonard’s .. Le patit Chalet

Pros: We really enjoyed our stay. Despite the season already ending, still a lot of activity around the hotel. Perfect location, excellent staff and great facilities such as the bar, terrace, spa and restaurant.

Pros: Beautiful accommodation, impeccable service, generous gestures and amenities, top class spa, lovely views, exquisite variety of dining, cozy elegant perfection on every level.

Cons: N/a

Pros: Outstanding fire place lounge and Lobby. Outstanding pool and spa facilities. Great breakfast

Cons: To be not so expensive!

Pros: Professional one of the best in the world

Cons: Nothing at all

Pros: Views were amazing. Good location and walking distance to town centre. Fantastic hotel.

Pros: Bathroom

Cons: Not good air condition

Pros: The location and views from the suite wee breathtaking, the room service genuinely outstanding, the concierge personnel were very helpful and providing every small details to make your day safe and enjoyable. Reception were wonderful to assist, direct and help.

Cons: Honestly nothing.

Pros: The decoration

Cons: Out of the center

Pros: Beautiful property and grounds. Staff superb

Cons: Food was ok, very overpriced

Pros: Fanatic wellness and Spa. The outside swimming pool was fabulous. Helpful and professional staff that help you in everything. I enjoyed having conversation with Alfonso and Valentino. And Sabrina at the reception was amazing.

Pros: Clean comfortable room. Very friendly and welcoming staff. Extensive and well-maintained spa/Wellness area. Very good, varied and copious food included in half board.

Cons: Our room was a bit small, and the street was a little noisy.

Pros: Very bad service at the sky shop with unqualified sky instructor and poor equipment.

Cons: Change ski shop supplies and ski instructors.

Pros: Beautiful area wonderful Spa

Cons: The Bed mattress Need to be changed .They we’re not up to the standard of a five star

Cons: Everything

Pros: The customer service level was very poor at this hotel. I did not feel valued as a customer, we had paid for their top suite too. When we were checking in, the agent pointed us in the direction of the lifts to make our way to the room ourselves. I asked, could he not show us? He said he can't leave the reception. Eventually another member of staff walked past and they manned the desk whilst he took us to the room. We were given no information on any of the hotel facilities, i.e your lovely pools, gym, breakfast area etc. He took us to the room but quickly pointed out a few things but didn't even show us how to use the jacuzzi.He was nice about it but I think the hotel needed more staff to manage and we were also kept waiting as he was stuck on a phone call. Given that we had just come from a 5 star hotel Mont Cervin Palace in Zermatt, the service did not even compare. There they gave us personalised service, it didn't matter even matter that we had booked a basic room, they valued each of their customer. This is definitely what was missing from the Ermitage and I was really disappointed.

Pros: The pool is amazing and hotel is very clean. Plus the food was sooooo tasty

Cons: Actually nothing that i didnt like

Pros: Staff very kind and discreet and very professional.

Pros: Perfect Location. Amazing staff. Amazing food. It goes beyond the expectable .Perfect Room View. You can enjoy the best week in winter vacations with Ermitage. The spa is world class. Ermitage will make sure you enjoy the most.

Pros: The best service and food we have had in a long time. Employees and manager have an attention to detail every minute Great piano bar and bar with cocktails every night

Cons: The room and bathroom were a bit old (not so modern) compared to the restaurant and other areas of the hotel

Pros: Very elegant traditional Swiss hotel , nice location , the best hotel to relax and to enjoy the nature , Excellent food breakfast and half board .very nice and helpful staff.

Cons: Non

Pros: The location, the ambiance inside and the courteous staff

Cons: Nothing

Pros: Friendly helpful staff

Cons: The weather

Pros: The views of the mountains around Gstaad are breathtaking. There is privacy and beauty, looking out from a comfortable terrace. The hotel is warm and welcoming, beautifully decorated. We were attended to by an excellent staff and enjoyed eating in their world-class restaurant. The breakfast buffet is delicious with an ample assortment of food. There is an outdoor heated pool as well surrounded by trees with lovely views.

Pros: Every thing

Pros: The food at the restaurant was very good. Great traditional breakfast but also with the addition of eggs to order. Fantastic location overlooking Gstaad and the surrounding area. The staff were all helpful and very pleasant. We spent most of our time admiring the view from our balcony when not in the village.

Cons: Steep walk into the village but they do offer a shuttle.

Pros: Amazing view of the city and staff was very helpful in providing great advice in regards to activities in area as well as being very polite and professional.

Pros: Perfect location in gorgeous Gstaad.

Pros: Felt like a home. Attention to detail in the very tasty food

Pros: Very good breakfast, very friendly staff, nice restaurant. Parked in the garage (included in the fee) and left the mountain bikes in a locked room within the garage. Nice location with trails starting from the front door. In general Gstaad is nice place for mountain biking with plenty of trails at different levels to choose from.

Cons: Choice of restaurants in Gstaad centre very poor and service not at the level you get at le Grand Chalet. Tiny gym, but with the nice weather didn't need it. UV-"sauna" is not real sauna.

Pros: Atmosphere

Cons: None

Pros: Mr. Giovanni, he is the most kind and best guide on Switzerland. we enjoyed the places he recommended. thank you once again

Cons: arrangement and staff communication regarding movie night arrangement's

Pros: Everthing was perfect had a great time special thanks to Claudia,Nouri,Gıovanni,Anna,Alex and Yasmine they did there best to provide the best service and made our stay enjoyable and unforgettable

Pros: The employees are always the best and it is a pleasure to see familiar faces every year. Outstanding service.

Pros: Very clean , friendly staff

Cons: No Ac.

Pros: Beautiful property rooms were quite good and cozy with modern styling . Garden sitting area along with counter is fabulous can sit hours there ..

Cons: Food can be better ..

Pros: Beautiful property overlooking mountains . Room was quite good and cozy with modern decor . Beautification of the property and styling of the garden and poolside is impeccable, concierge Noori was quite helpful .

Cons: Food was not up to the mark , have to improve food

Pros: Big room with coffee machine

Cons: Ordering at breakfast was chaotic and you often didn’t get what you ordered...either ever or after a long wait. Coffee seems to take a long time They wanted to clean the room during breakfast...and on several days it was NOT cleaned

Pros: Everything was perfect.

Pros: All staff we encountered were wonderful. Large clean room. Nice balcony.

Cons: No coffee, robe or mini bar in room. Hot with only down blankets in the summer. Noise from room above - kids running around late at night.

Pros: A wonderful mountain chalet hotel all new and cosy

Pros: It was an unexpected gem of a hotel that should definitely be categorized as a four star hotel (not three). The staff was extremely knowledgeable and welcoming of the entire family and the room was perfect for a family of four!

Cons: The location was a little off the beaten path, especially as people think of gstaad as the main town but everything else made up for that.

Pros: Everything from super fresh delicious food to very caring and accommodating staff, location, top-notch facilities. The kids felt amazing the environment. Top marks.

Cons: The pool could be a couple degrees warmer.

Pros: We stayed here just after it opened and it is still like new! The cleanliness standards are very high. The owners and staff are so friendly and welcoming. Beautiful setting and views- can’t wait to return!

Cons: Nothing

Pros: We really liked the terrace, breakfast, room and location

Pros: Very nice hotel. Modern, comfortable with all facilities needed for a relaxed stay. Big Room and Excellent breakfast even with Gluten free option on request. Spa area is a plus where children of all ages are welcome.

Cons: Price a bit too high for a family room for 4 people,.... but not that much if you consider the price standard level around Gstaad.

Pros: - Good location - Excellent Staff - Good facility for a 3 start hotel( Children play room, SPA, Swimming pool etc) - Spacious and Clean Room. - Good Breakfast.

Pros: Very nice hotel. New, design, and family friendly. This hotel is perfect for familys as well as couples. Rooms are super nice, modern and cozy, receiption/bar is very nice with fire place too. They also have a nice spa and pool as well as a children play room! In summer, you can enjoy also the outside playground which is very nice and with a fantastic view!@

Pros: Great rooms, great bathrooms. Very nice terrace and breakfast.

Pros: The service was exceptionally bad. This is like a well known touristic restaurant that has bad food but people still keep it somehow in business.

Cons: The hotel is charming, great atmosphere, beautiful

Pros: Weather. Air. Environment. Spa.

Cons: No AC. No nets on the windows. I suffered sleepless. No fan.

Pros: Everything was superb from the moment we arrived until we left. I have never experienced such great, attentive, detail-oriented service like that before. We were traveling with two children. We found a diaper pail in our bathroom, brand new baby bath soap and shampoo, baby powder, baby oil, a bottle warmer, bath robes and slippers for the kids! All of the hotel staff knew us by name. They have perfected everything. Wow.

Cons: Nothing, everything was perfect.

Pros: Everything

Cons: Nothing

Pros: We had an amazing time with my partner. Everything was absolutely amazing!!!!

Pros: Everything

Cons: None

Pros: Location,helpful staff,delicious food In breakfast buffet and hi class restaurants Transfer service Spacious rooms You feel like princess A lot of services you will love it

Cons: Nothing No ac , I didn’t need it

Cons: Everything was amazing! Keep up the great work. Regards Hafsa

Pros: Incredible service and welcome making sure our teenagers were shown around the facilities perfect to keep them amused. Grande luxurious property with tennis courts and 2 swimming pools (1 indoor and 1 huge outdoor with 2 diving boards) another great bonus for our teens. Dinner was lovely (room service even better), the rooms exceptional, the beds and pillows were dreamy. The bathroom amenities were fantastic. We highly recommend Gstaad Palace for a long weekend away.

Cons: Breakfast was non impressive, don't expect to be wowed. If you wanted eggs then you would pay 32.- extra per person for the eggs, this was a little shocking (for a family of 4 all wanting eggs) so we stuck with the very basics. This in my opinion is a great let down for the hotel.

Pros: The location, the services, the breakfast, the game room...

Cons: Nothing. This is a perfect example of exquisite 5-stars hotel.

Pros: We were welcomed warmly by staff and got a nice cozy suit which was well equipped with all the amenities. Breakfast was fabulous.

Pros: Very nice people À hôtel chalet that feel like a home

Pros: Quiet rooms

Cons: For people who have never been to the area needs to be made clear which stop by need to take for the train Please.

Pros: Staff are extremely friendly and helpful, breakfast was delicious and served in a large, cosy dining room and our room was spacious and very comfortable with loads of storage space.

Cons: As we were settling into our room, I noticed crumbs on the floor suggesting it had not been vacuumed very well. However, they disappeared on day 2 when the cleaners came to refresh the room. (Carpet could stand to be replaced)

Pros: The room (a suite) was very nice, fully furnished and spacious. The owners and staff were professional and easy to talk to. The half board meals excellent.

Cons: All was great! For an even better experience, I would recommend to add some international, non German language, channels, to the sat tv choices.

Pros: Amazing views... Super friendly staff...

Pros: Exceptional staff making you feel really welcome Exceptional atmosphere making you feel relax and at home

Pros: The Hotel Alpenrose is full of charm, beautifully decorated with enchanting views, super service and exceptional food. It has a romantic atmosphere and works well for couples as well as families.

Cons: I really can’t think of anything I didn’t like - except leaving!

Pros: Chalet style boutique hotel. Very friendly staff. Great views. Large rooms. Relatively easy access to skiing.

Cons: Not super convenient to transportation. 700m walk to train/bus station on busy road with narrow sidewalks.

Pros: Our family stayed 5 nights in Posthotel Rössli between late July and early August 2019, our fourth visit to Gstaad but only our first stay in this hotel. The hotel was situation on the main street of Gstaad and within 5 minutes walking distance from the railway station. We stayed in a big and comfortable wooden structured "superior family room" with two double beds, one inside a master bedroom and the other in the main area. There was a living area and a small balcony facing the main street. The bathroom was also big and had constant temperature hot water for comfortable bathing. The WiFi was working fine, though not having the fastest speed. Overall, the room was clean and the staff great. Besides having nice breakfasts with a wide variety of choices, the best thing about the hotel was its half-board dinners. The roasted lamb shoulder served on the Swiss National Day was simply marvellous, the best we ever had and better than that served in another Swiss Michelin star restaurant we tried before. The steamed fish fillet on another night was also very delicious, the best fish dish we ever had in Switzerland or Europe. Dinners served on the other 3 nights were also great. Truly memorable dinners and simply among the best in Switzerland.

Cons: Nothing we don't like. The hotel was built many years ago and so it did not have lift. Luckily our room was on the first floor and the staff helped move our luggage to the room.

Pros: We stayed here 2 years ago and nothing has changed. Everything you would expect in a Swiss hotel. It rained while here so it was good to have a room with an outlook. Restaurant on site very good and saved going out into the rain and cold.

Cons: I

Pros: Wonderful and charming hotel! The staff was highly accommodating. Highly recommended! This was not a problem for me, but it should be known for those with mobility issues: the hotel has no elevator; so guests must traverse stairs.

Pros: This hotel was like a fairytale come true. A beautiful chalet, wonderful, attentive and helpful staff all around (special mention to the gentleman who helped us with our parking situation and who was exceptionally helpful and polite and set the tone for a perfect stay). The room was spacious and comfortable, the bathroom practical and modern, the food delicious and the location ideal, being in the centre of Gstaad. I can only hope to return here again in the foreseeable future. Thank you all for a wonderful, dreamy stay!

Cons: I would say that the breakfast needs a little more variety (some warm/cooked options would do wonders here), and charging tap water during dinner (or indeed any meal) isn't exactly ideal. Nevertheless, these are minor, insignificant observations and should not hinder anyone from staying at this exceptional hotel.

Pros: Very pet friendly, great service and helpful staff.

Pros: Its the excellent - the staff is great

Pros: Clean rooms and bathroom

Pros: My mother needed warm water very frequently, so they diligently kept supplying hot water flasks for her. Nadja's recommendation for the swimming pool was the highlight of our switzerland trip! Its a great hotel with fabulous service

Cons: Nothing

Pros: Great location right in the heart of Gstaad.

Pros: The support we were given to get transport to ski.

Cons: Nothing

Pros: Charming atmosphere, very helpful staff, restaurant was superb, breakfast was good, and very comfortable

Pros: The staff was very friendly. The room was comfortable and bed and bedding were divine!

Cons: The noise from the Promenade

Pros: Excellent property, friendly staff and outstanding F&B

Pros: They upgraded us without any request.

Cons: Room height is very low.

Pros: One of the emblematic establishments in Gstaad, almost an institution. Location-could not be more posh than this, the reataurant is the best in the village-even the guests from Palace and Alpina dine here frequently, the staff is very kind, the suits and rooms in the chalet are superb!

Pros: Friendly staff and comfortable

Pros: Style and location. Excellent staff

Cons: None

Pros: Everything about the hotel

Cons: Nothing

Pros: Overall, a great place to stay. The room was very spacious, sheets made of wood fiber was wonderful, food was excellent and personnel very nice. We will definitely return.

Cons: Breakfast was good but could be improved with more breakfast cereals( muesli type ) ,more cheese varieties, nuts and fruits. In the room we had, there should be bedside table .

Pros: Very comfortable bed and pillows. Lovely room, even with a restricted view. The ride to and fro to some of the train stations were helpful. Vibrant hotel lobby with plenty of activity going around.

Cons: For this price, I would expect the service crew to be warm and hospitable. However, we were met with some cool treatment at the restaurant on the first floor, which was not extended to all patrons. I was ‘educated’ on how I should have my vegetarian pasta and also how I should use the correct cups for a coffee made on a machine... rather uncalled for snooty attitude from some of the staff members. However the front desk crew was helpful and friendly

Pros: Rooms are just perfect! Bikes, walking sticks and a lot of attractions are for free.

Cons: Spa and pool are in the different floors and were closed at 21:00. And if you want to get fresh orange juice for your breakfast you should be very strong and have some time to spend to squeeze it.

Pros: Amazing for kids, great breakfast, comfortable rooms.

Cons: Need a car to move around. Staff not always super attent.

Pros: Beautiful scenery and extremely friendly and helpful staff. Especially Marco who did not hesitate to help us with a car problem. Enjoyed the happiness of Henz at breakfast and dinner.

Pros: We loved the design of this hotel. Comfortable rooms, friendly staff and a nice bar.

Cons: The restaurant was disappointing. Given the prices I was expecting a gastronomic experience. Food was OK but not worth the price.

Pros: Friendly staff, modern equipment, terraces.

Cons: Wifi was out for a few days. Parking was scarce and each evening when returning to the hotel a hassle to deal with. No regular shuttle betwen hotel and Gstaad, which is to far away to reach by foot, especially if loaded with purchases.

Pros: Location is very nice. Spa is nice. Dinner was very good. Breakfast is perfect!

Cons: You can't set the room temperature. It was very warm. Noisy heating. It begins always at midnight. Staff is not so kind. Music is terrible in public places. It's like being in a disco.

Pros: Bar staff were very good. Views are fantastic.

Pros: The cleanliness and location

Cons: We were given room 416 - which is the corner of the building so 80% of your view is of the roof pitch. It is also right next door to the kids play room - ensure you do not get this room! After a long evening of travelling we slept in until 11am. When we asked Housekeeping to tidy our room, they declined and said no staff available which kinda sucked as we were there for 2 nights.

Pros: Excellent view, modern tasty decoration, good food , nice bar

Cons: Swimming pool too small

Pros: Beautiful hotel with very friendly and polite staff

Cons: The variety of the breakfast could be improved. The communications channel with customers through booking.com should be used prior to the arrival of the customers.

Pros: Great friendly staff. The owner and wife where alway there and very helpful Great food as well

Pros: Hotel was very clean, very friendly and attentive personnel. Got an upgrade! Room was spacious with a cosy modern rural design. Hotel is close to the MOB trainstation and close-by the cable car to get up to the skiing slopes. The hotel is not big only 11 hotel rooms. Though a garni hotel, is has a small selection of fine dishes, otherwise there is the possibility to dine at the other Bruno Kernen Hotel in the next village, a shuttle service is being offered to get there.

Cons: Has no wellness facilities

Cons: The balcony view was on the street

Pros: Everything. The staff. The rooms.

Cons: Lots of traffic noise if you open your room window. Limited options for breakfast but the staff was extremely courteous an d offered to make us some scrambled eggs. Limited food menu options

Pros: Amazing warm and personal service! Very good and comfortable room with modern and clean bathroom. We loved the place. They prepared us an early take-away breakfast in the room as we had to leave very early in the morning. We'll come again!

Cons: Nothing really. The breakfast buffet was a little small, as well as the menu for the restaurant, but both were still very good.

Pros: Clean & very new room, friendly staff

Cons: Gym/ Span not open in the mornings

Pros: Location Very clean Delicious breakfast

Cons: We did not have any complaints

Pros: The beautiful rooms

Cons: There was no air conditioning. There were no fans available when we asked for one. There should be a minimum of one fan in each room.

Pros: The restaurant for both dinner and breakfast was excellent. The room has a lovely balcony with comfortable seating and a nice view. The hotel is very centrally located.

Cons: The bathroom was very small.

Pros: The hotel and staff were excellent. Great location , super comfy beds and superb breakfast. Would definitely stay again. We had a balcony room and that was a little luxury worth having.

Pros: Spa, massage and beds

Cons: Only the balcony door would open for fresh air and not possible to open just a window at night.

Pros: It's in the traditional Alpine style. Very very clean. Has the necessary amenities (TV, good lighting). I liked that it was a very close walk to the public swimming pool/health centre which is amazing (cleanest swimming pool and changing rooms I have ever seen).

Pros: Lovely location! Beautiful rooms

Pros: The staff is excellent.

Cons: Pricing.

Pros: Everything was more than we expected!!! The room, the dining, the staff just amazing !!!

Pros: Even though the room was not big it was very comfortable, the bed was great.

Cons: It was quite hot in the room and we couldnt have the windows opened because we were facing the street.

Pros: The bed was super comfortable . Walking distance to Le Rosey school camp. I came to drop off my daughter .

Pros: Location. Stafff. Owner. Cleanliness Awesome

Pros: Everything

Cons: Nothing

Pros: Wonderful breakfast with lots of local produce (cheese, egg, bread, berries). Staff were absolutely wonderful. Great al fresco dining on the terrace with gorgeous views. Room quiet. Food excellent. Free sparking water in room everyday. Discounted rate for spa only 3min walk away. Had a wonderful stay

Pros: Great breakfast with local produce - rooms with stunning views

Pros: A beautiful chalet, very well kept by the family, very friendly and causy. Smiling personal. Breakfast is great!

Cons: Everything is perfect!

Pros: Great price value. Staff is friendly and personable.

Cons: Nothing

Pros: Everything was really wonderful. Very clean, great staff, good food. The restaurant served very good food and had a great selection.

Pros: Beautiful location in a beautiful valley in a beautiful country. Staff were very friendly, flexible and helpful. Nice restaurant downstairs.

Pros: excellent hotel. really good food as well

Cons: acrually nothing

Pros: Decor and staff were good

Cons: Facilities being 4 star hotel weren't available. Disappointed Too long walk to reach our room

Pros: Friendly staff! Beautiful room in Chalet Golfino! very nice food!

Pros: 1)it was a very nice surprise that we have been upgraded to a beautiful room with a nice view. Pitty that the receptionist forgot to mention it , so we found it out only later. 2. Very nice sauna and wellness facility. Had also booked a massage and it was very healing! 3 . I loved the fact that the hotel rents for free special boots , they are super comfy and I will definitely purchase those ! 4. Very calm environment , you can have long sleeps there , but it’s close to the train station so within 15 minutes you can be in Gstaad. 5. When we checked out for our travel back home they gave as free cheese and water. What a warm sign of hospitality ! Overal a great place, very friendly ! We will return!

Cons: Everything was excellent

Pros: Having arrived late and stressed, the staff was very cooperative and kind with respect to check-in and providing us with food in a rush, plus the enormous convenience of the hotel transport to the concert venue.

Cons: Nothing to report here.

Pros: This is a lovely hotel, very conveniently placed next to the train station at Saanenmöser with a ten-minute connection to Gstaad and one or two trains per hour. The price is well beyond what I would normally pay but I'm glad I stayed there. Great mattress on the bed, and they had the BEST scrambled eggs I've ever tasted at breakfast.

Cons: Would have been nice to have had tea and coffee in the room.

Pros: Location was fabulous also less than 2 mins from train station

Pros: Everything

Cons: Walk to the slope

Pros: Location is great for skiing. Hotel is very comfy and relaxing and the staff extremely friendly

Cons: Had a problem with the pool when we visited which was a pity

Pros: Great hotel in attractive location. There are plenty of paths to walk/hike around and there is cable car station 30min walk from the hotel. Gstaad is 10 min drive. Hotel has beautiful spa with indoor pool, saunas, relaxing room (which impressed me the most), Gym is well equipped with variety of machines to do the workout. They offer any sort of massages and treatments. We dined in the on site restaurant and it was one of the best meals I ever had. We went just for main course, however, wee were spoiled with small treat for starter (shrimps tartar) and we also got treat for dessert. Veal escalopes were amazing ! Breakfast was no different. From fruits, cold platters to eggs any sort and anything else you can think of. Room was spacious with big terrace. we enjoyed an evening sit. This is a great spot for weekend away to spoil yourself.

Cons: Nothing !

Pros: A nice old hotel. We often ate in the restaurant in the evenings. Very good breakfast each morning.

Pros: Great location : close to public transportation and to a lot of great hikes. Really great view from the little balcony (not every room has that feature) ! Great breakfast, perfect before hiking !

Cons: There was a heater leaking in the room which wetted a large part of the carpet just between the bed and the window + gave the room a really unpleasant smell. Unfortunately, given the occupancy of the hotel, they couldn't give us another room but they neither did a commercial gesture to compensate a bit the discomfort... The beds were really hard. Beware if you have a sensitive back !

Pros: The amazing breakfast buffet! And the Randensuppe!

Pros: Lovely room, great value. Absolutely beautiful location, friendly staff

Cons: Location in google is not accurate- not in Gstaad in Lauenen. Not a problem just worth knowing

Pros: Great food, great staff, great beer and great views

Cons: Bed a bit small but only because I'm 6,3"

Pros: We arrived on the hotel's "ruhetag" and so the owner took the trouble to contact us and to tell us how to collect our room key. She was friendly and helpful. Breakfast was excellent and room was comfortable. Lovely location with superb views.

Cons: The bed was comfortable but it was not the usual twin mattress we had become used to during our travels in Switzerland. Unfortunately when one of us moved in the bed it disturbed the other.

Pros: Breakfast buffet excellent, aboundant and high quality food.

Cons: I liked all and everybody!

Pros: Clean, comfortable and great hospitality. Lovely location and excellent breakfast :) great value for money and excellent trained friendly staff.

Pros: we where very welcome in this lovely hotel and family frindly everuhings was just beautiful dinner breakfast the food is really swiss styl bed are so comfy im sure we ll come back thanks for the great service saba steck

Pros: Service was friendly, everyone was very welcoming. Breakfast super good and fresh!

Cons: Nothing

Pros: Friendly, helpful staff, great location, lots of room

Cons: We are both really tall so the beds were a bit short. No shampoo or conditioner in the bathrooms.

Pros: Gstaad is an beautiful place. And this hotel is lovely. Very good value and the staff really look after you. Gstaad is not cheap, but you get fantastic value for your money in my view.

Cons: Nothing

Pros: The Lebanese breakfasts were wonderful and great service

Pros: Everything

Cons: Nothing

Pros: The Hotel was very comfortable and the staff were amazing

Pros: Location was excellent, staff very friendly and room was very nice.

Cons: Lack of nice shampoo in bathroom. No pool or spa.

Pros: The Breakfast was really good and deliciouse.

Pros: The owner is lovely. He takes great pride in this property. It's very homey and peaceful and across the street from the train station so easy to get to/from. If you are skiing this is a nice spot to come back to after a long day on the slopes.

Pros: Everything and everything we liked. I mean I have traveled across Europe, but the warmth of our Host "Martin Jordi" was unprecedented. We felt at home and actually at home. Very well equipped rooms, the property is very well built, equipped, designed and maintained. This could easily be a destination for a week with family.

Cons: Just the fact that its located a little away from central gstaad. But the distance is walkable.

Pros: Good hotel and nice staff, free coffe machine

Pros: Excellent, nice choice of indoor or outdoor.

Pros: Very stylish, helpful staff beyond what you would normally expect

Pros: A big lawn and outside area - lovely lounge - very big room - very friendly staff - we got upgrade do we had a great balcony - location is good for Gstaad and Saanen

Cons: Bathroom a bit small and could do with an upgrade - but fully functional and clean

Pros: · Breakfast was really lovely, garden and setting is fabulous and well-cared for. Staff, particularly Martin, go out of their way to be helpful and to make the place a home from home for guests. Relaxed, welcoming and all in all, very impressive.

Cons: I think we were a little bit unlucky on the noise front. The hotel is very family friendly, which is of course a plus. However, the room we had (which was lovely) was near the kids playground and there was a very lively bunch of kids around while we were there. We happened to be having a child-free couple of days away. If you are aiming for a couple's time, I would advise asking for a room at the opposite end, away from the playground. But this is not really a criticism of the hotel, which is fabulous. There is no air conditioning, but there are good shutters and the rooms on the north side keep relatively cool. A fan for the hot weather might be a good idea in the rooms.

Pros: Martin is amazing!!

Pros: Very friendly service. Felt like we were being welcomed by friends. There was free coffee&tea in the lobby / lounge. The breakfast was excellent. Very fresh and high quality products, good variety and you could tell they put a lot of care and love into setting up the buffet. We also really liked the coffee. Rooms were huge, especially since we were upgraded into a bigger room upon arrival. The spa area is also very nice and was perfect after a day of skiing.

Cons: The pillow weres horrible, way too high and big to sleep on but that might just be a personal preference. To go skiing you have to take a bus (bus stop is like 5 minutes from the hotel) to the nearest station to the lift and from that bus stop you also have to walk again for like 5 min. It's totally doable but would be more convenient if the hotel offered a shuttle service to the lifts.

Pros: Sauna was very good. Also the ambiente.

Pros: The location of the Bernerhof in Gstaad is fantastic and only to be eclipsed by the staff. The service is very attentive as the employees try to help in every way possible - from arranging experiences such as paragliding, Gstaad card, baby sitting, reservations and more. The rooms were renovated and high quality, with a wonderful pool in the basement.

Cons: The facilities are amazing, although perhaps an exercise room in the basement would be nice.

Pros: All personnel was amazingly hospitable, the location was great for our family of five. We were able to hike some very nice trails, visit Glacier 3000 (this was consider the most epic moment of the trip for kids) and made driving trips to Bern and Interlaken. We enjoyed the town of Gstaad and its placid, secluded ambience. The Bernerhoff became our home, we were extremely satisfied with our stay.

Pros: The staf were wonderful. And all around was nicely

Pros: Cleenliness, helpful staff.

Cons: All was fine. I didnt like the location at the 1st floor.

Pros: Very friendly staff - right at the train station and great restaurant with nice meat dishes

Cons: The rooms could take some freshen up

Pros: Very good and friendly staff, always happy to help. Hotel location is excellent in the middle of Gstaad, it's just next to railways station. Also breakfast was good quality. The hotel has good variety of restaurants.

Cons: The rooms are very simple equipped. No decoration on the walls. The bathroom is quite old style. We have been upgraded to better room, which was a little bit better. The economy room which was our original reservation was very poor quality, with old fashion carpet and completely without any decorations or comfort. The price of the room is definitively not "economy".

Pros: Breakfast comprehensive with eggs cooked to order. Fabulous heated swimming pool. Boots, poles and packs provided by hotel at no cost for hiking, along with water bottles, fruit and snacks. Our balcony room was well worth it.

Cons: No complaints at all

Pros: Location of the hotel In the center and near to train station

Cons: Limited breakfast Cleaning of the room and bathroom High price

Pros: Location of the hotel fantastic near to train station In the city also .. Its clean and convenient.

Cons: Very limited varieties for breakfast No ironing High rate of room

Pros: Breakfast was perfect in every way with both hot and cold selections including being able to order freshly prepared eggs in several styles. Their own tea was a treat also.

Cons: Nothing was wrong and we stayed 5 nights.