Good to know
|Distance to city centre||2,3 km|
|Nearest airport||Shanghai Pu Dong|
|Distance to airport||32,7 km|
|"Great staff all superb."||(in 41 reviews)|
|"Excellent location, service and food."||(in 93 reviews)|
|"Excellent WiFi, swimming pool, location"||(in 15 reviews)|
Time of year
Show reviews that mention
|best location||in 76 reviews|
|club lounge||in 16 reviews|
|early check-in||in 5 reviews|
|gold member||in 2 reviews|
|good room||in 61 reviews|
|good service||in 33 reviews|
|great facilities||in 16 reviews|
|great hotel||in 58 reviews|
|great staff||in 58 reviews|
|great view||in 14 reviews|
|living room||in 4 reviews|
|location breakfast||in 32 reviews|
|mouths||in 3 reviews|
|need of repair||in 10 reviews|
|stationary bike||in 2 reviews|
|swimming pool||in 18 reviews|
|visit in shanghai||in 2 reviews|
|xintiandi||in 132 reviews|
Everything was excellent! The best customer service from all the staff. The location was superb. The food was fantastic both the restaurants and room service. Wouldn't stay anywhere else in Shanghai.
It was a very elegant hotel, the check in process and greeting was lovely, the staff was very polite and pleasant, and the breakfast was fantastic. The room was very nice as well, despite issues with the heat, which was a problem. And I also appreciated the nice doorman who got me a car and went out of his way to make sure the driver knew where I was going.
I had a problem with the heat the first night, it didn’t get warm despite being set on the highest temperature (much higher than it actually was in the room). I had to call the desk at 1am, the engineer came up and raised the temperature to 30 degree Celsius (!) and said it was fixed and would get warm. It never did and I was freezing all night and had to wear layers of clothes and didn’t sleep at all. In the morning I told the desk, and two engineers came up, agreed it was broken, and spent over an hour and a half in my room fixing it. They brought a space heater in the meantime, which they should have done at 1am the night before. As I waited for them to fix it, I I couldn’t shower or get ready, and I asked to be put in another room; they said no comparable rooms were ready yet, and showed me an inferior room (I paid for a better one), so I waited in my room for them to fix the heat or get a comparable room. Eventually, well over an hour later, they showed me a comparable room (two floors down, so still not as nice), which they warmed up for me. But by that point, the engineers fixed my heat, so I decided to stay rather than move all my things. And I kept the space heater. But really. This is not what one would expect at a five star hotel like The Langham. They should have brought me a space heater at 1am in addition to having someone try to fix it, then since the problem persisted, I should have immediately been moved to an upgraded room or whatever was available. If I had an early meeting, I would have been a mess.
This hotel was amazing!! Great location, stunning room and facilities, amazing customer service. Executive lounge was excellent with a great food and drink choice. I couldn’t recommend this hotel enough and will be the only place I will stay on my return to Shanghai. Thank you for an amazing stay.
Amazing pool and one of the best level of customer service I have experienced in China
The outdoor bar could be open with heaters in colder weather, but this is a big ask and honestly that’s the only thing I could think of, that could of made it better
Lovely lobby area Excellent bell staff
Our room 2527 was good apart from some area of wear such as one of the mirrors next to the Nespresso machine
The Langham, Shanghai, Xintiandi is centrally located in Shanghai, a 5-minute walk from Former French Concession and 7 minutes by foot from K11 Art Mall. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Shanghai? This hotel has facilities measuring 21500 square feet (1997 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 3 138 reviews
Things to know
- Friendly atmosphere
- Comfortable beds
- Friendly service
- Great shopping
Policies vary by room type and provider.
FAQs when booking at The Langham, Shanghai, Xintiandi
Where is The Langham, Shanghai, Xintiandi located?
The Langham, Shanghai, Xintiandi is located at 99 Madang Road in Huangpu, 2,3 km from the centre of Shanghai. Xintiandi is the closest landmark to The Langham, Shanghai, Xintiandi.
When is check-in time and check-out time at The Langham, Shanghai, Xintiandi?
Check-in time is 14:00 and check-out time is 12:00 at The Langham, Shanghai, Xintiandi.
Does The Langham, Shanghai, Xintiandi offer free Wi-Fi?
Yes, The Langham, Shanghai, Xintiandi offers free Wi-Fi.
Does The Langham, Shanghai, Xintiandi offer free parking?
Yes, The Langham, Shanghai, Xintiandi offers free parking.
Does The Langham, Shanghai, Xintiandi offer free airport shuttle service?
No, The Langham, Shanghai, Xintiandi does not offer free airport shuttle service.
How far is The Langham, Shanghai, Xintiandi from the airport?
The Langham, Shanghai, Xintiandi is 13,3 km from Shanghai Hongqiao Intl. The Langham, Shanghai, Xintiandi is 32,7 km from Shanghai Pu Dong.
Can you bring pets to The Langham, Shanghai, Xintiandi?
No, pets are not allowed at The Langham, Shanghai, Xintiandi.
Does The Langham, Shanghai, Xintiandi have a pool?
Yes, The Langham, Shanghai, Xintiandi has a pool on-site.
Most popular landmarks
- Xintiandi 312 m
- Fuxing Park 0,7 km
- Shanghai Museum 0,8 km
- People's Square 0,9 km
- French Concession 1,4 km
- Nanjing Road 1,5 km
|Shanghai Hongqiao Intl||13,3 km|
|Shanghai Pu Dong||32,7 km|