San Antonio hotels near Spanish Governor's Palace

Cons: Room wasn't up to same level, high design of public spaces doesn't play out to rooms

Cons: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.

Cons: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.

Cons: I had a spa service at the spa that is not owned by the hotel, but located inside the hotel on the River Walk level. It was not a good experience and then I was overcharged for it.

Cons: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.

Cons: Restaurant prices.

Cons: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.

Cons: Nothing

Cons: Toilet leaked in our bathroom

Cons: I think having breakfast included like other chains do would be a nice addition

Cons: The roof deck pool wasnt heated - quite chilly up there!

Cons: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.

Cons: Construction on the second floor during the day.

Cons: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.

Cons: I paid for a balcony overlooking the river and the hotel doesn't even offer them. They told me that sites like yours are known for promising things that don't exist. I am very disappointed with my reservation price!!!!

Cons: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.

Cons: Cost me $88 to park for two nights.

Cons: HAVING TO PAY FOR INTERNET AT THE BUSINESS CENTER AND FOR LOCAL CALLS. YUCK

Cons: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again

Cons: The fact that self parking beneath the hotel costs $30 a night!

Cons: The room was small and we couldn't even upgrade

Cons: Valet Parking was $37 + Tax = $40.00!

Cons: My room key stopped working when I returned to the room after taking a swim at the pool and had to wait wet about 10 mins till they came up and replaced the key.

Cons: Didn't realize there would be 60$ charge for parking

Cons: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.

Cons: Breakfast buffet was understaffed, was not explained properly

Cons: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.

Cons: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.

Cons: 1) I booked from a third party site which doesn't confirm you get the room you chose, it only holds a room (they don't say what kind) for you. 2) There is $40 parking that they don't tell you about (prob best to park across the street and walk). 3) there is no complimentary breakfast. Plates start at $12 a person (McDonald's is literally right around the corner). 4) the staff wasn't helpful when I asked about the room issue and why I got a diff one than I signed up for, they were more ready to give sarcasm then actually helping.5) the rooms were clean but there were still stains on the faucet and tub that looked greasy.

Cons: The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.

Cons: The room was 80 degrees went we got to the room. The AC struggled to cool the room which never cooled down. The hallways were Hotter than that. The bar closed too early on a Saturday night too! We will never stay there again! Plus I had to park my F250 across the street because my stock pick up wouldn’t fit in the parking garage! Really

Cons: Some of the activities were at the other Marriott across the street

Cons: Room was a bit musty. Breakfast was not as we expected. Ran out of some of the items and some of the hot items were cold. Fairly disappointed for the amount we paid for the breakfast buffet.

Cons: Bathroom was not clean.

Cons: The smell on our floor and room size.

Cons: Could not accommodate our truck - had to park off site.

Cons: I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.

Cons: The room felt like it needed to be steam cleaned with bleach... The room appeared to be updated sometime in the early 2000. But has not been maintained well. The bed was as hard as the floor. The shower head was loose and the bathroom smelled of old urine. We ordered Breakfast to our room the first morning. The breakfast was good and when we where ready to leave for the day I called to let the staff know so they could come up and clean our room. We where gone the entire day and come back to the same mess we left that morning... At 250 a night plus 30 a night valet parking This should have never happened. That night I went to drink a water bottle the staff provides for you in the room and there was no seal on the lid on either bottle. The cleaning person didn't even bother to change our water bottles. just filled them up with tap water and called it a day. If you are looking for a clean room with basic hotel services I would look past this place!!

Cons: I think the parking at $30 a night is a little too pricey.

Cons: Outdated hotel facility and Kayak's incorrectly rated hotel stars do not match the overpriced money for my stay.

Cons: He AC worked but never properly cooled the room. I was uncomfortable my stay.

Cons: The building is old and the rooms show it. My first night there was a some fan, or machinery noise that made it impossible to sleep. I was able to switch rooms that night which was nice. One morning I had no hot water. The staff listened, but didn't seem concerned about it. I only had one breakfast at the hotel restaurant, but it was quite underwhelming and definitely not worth paying for.

Cons: Valet was $35 ...should have been included with hotel

Cons: Could not think of anything we did not like

Cons: I thought the valet was overpriced and they should at least allow one free parking per reservation

Cons: Parking was difficult. I wish the stay came with parking instead of having to use valet. I had to pay for valet and to park right outside each day as I have to have quick access to my car. Although it was a nice hotel, I won't be staying here again.

Cons: parking fee

Cons: No microwave in rooms or fridge.