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San Antonio hotels in Downtown
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Best hotels in Downtown (San Antonio)
Located in Downtown San Antonio, this hotel is steps away from Aztec on the River (Aztec Theater) and River Walk. Henry B. Gonzalez Convention Center and Alamo are also within 10 minutes. San Antonio Station is 20 minutes by foot.
Overall 8,9 Excellent
Based on 4 204 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,0
The hotel itself was okay. The lobby and rooms in the hotel have a dated feel, but were relatively clean. The hotel staff were professional. The valet service was a huge negative. DO NOT USE IT. We made the mistake of using it for the "convenience factor" instead of using one of the self-parking garages across the street. It took us 2 hours to have our car retrieved upon check-out. Looking around the overcrowded lobby area made me realize that we weren't alone. If you don't use the Drury's valet, the hotel itself is a mediocre value. We weren't blown away but it was a relatively inexpensive way to stay on the Riverwalk. If you end up here, make sure you park anywhere but in the hotel parking garage.
Excellent
9,4
Excellent
8,5
Excellent
10,0
Okay
5,4
Pros: Enjoyed the kickback and proximity to riverwalk.
Cons: they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Excellent
8,0
Pros: Location
Cons: Elevator use was impossible, walked down stairs from 15th floor with luggage.
Good
6,8
Pros: Free Breakfast, Free Coffee, Free Dinner (kickback)
Cons: The hotel was at FULL CAPACITY and completely booked and although I don't have a huge problem with this as it pertains to the pandemic, it does seem like the hotel is not designed (or managed well enough) to support a full capacity crowd.
Excellent
10,0
Pros: It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.
Excellent
10,0
Cons: Only valet parking. Inconvenient for us
Excellent
10,0
Pros: My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal. We had chicken strips, salad, pasta and a baked potato available most evenings. The Air Force sends me here for training once a year and I look forward to staying at the Drury Plaza.,
Cons: My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.
Excellent
10,0
Pros: Excellent hotel near the heart of the riverwalk.
Excellent
9,6
Pros: Great breakfast, lovely bathroom, comfortable beds.
Cons: Very slow elevators. Unfortunately we were leaving the same time a large group from a convention was checking out and the 3 elevators could not keep up with the demand.
Excellent
9,1
Pros: I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.
Cons: Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Excellent
9,7
Pros: Breakfast was delicious, drinks were perfect, bed was comfy.
Cons: Need better pillows. Firm ones.
Located in Downtown San Antonio, this hotel is steps away from Aztec on the River (Aztec Theater), River Walk and San Antonio Majestic Theater. Alamo and Market Square are also within 10 minutes. San Antonio Station is 21 minutes by foot.
Overall 8,8 Excellent
Based on 1 451 reviews
All
- All
- Families with older children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Pros: The close proximity to our daughter’s apartment.
Excellent
10,0
Excellent
10,0
Pros: Staff is excellent. Justin was extremely helpful to me and family. We arrived after midnight tired and hungry. He assigned our room ASAP and took excellent care of us. We were no longer thirsty nor hungry. The hotel manager is very friendly and easy to communicate with. The kitchen staff is extremely accommodating. My daughter enjoy the breakfast. Kick back, housekeeping, & security thumbs up.
Excellent
10,0
Pros: Everything was wonderful from the staff, bed, food and being directly on the Riverwalk!!
Cons: Nothing!!
Excellent
10,0
We’ll appointed room. Room was clean. Hot breakfast was great.
Located in Downtown San Antonio, this hotel is steps away from Alamo Mission in San Antonio and Alamo. River Walk and Henry B. Gonzalez Convention Center are also within 10 minutes. San Antonio Station is 19 minutes by foot.
Overall 8,7 Excellent
Based on 1 237 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,5
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Good
6,0
Excellent
10,0
Pros: We are moving from coast to coast during the COVID 19 crisis. The Gibbs Hotel (across from the Alamo) was not just open, they were extremely welcoming and caring within the necessary restrictions. We had the most beautiful room ever overlooking the Alamo. Although beautiful San Antonio was closed during the pandemic, we will not forget our stay at the Gibbs. It makes things so much better when everyone is worried and stressed to have a place where they not only remember their history, they preserve their beautiful hotel with all the modern amenities. This is a 5* property with 5* staff.
Cons: As a downtown hotel, they have parking in a city lot which is certainly going to be very busy and crowded in normal tourist times in downtown San Antonio.
Located in Downtown San Antonio, this romantic hotel is steps away from San Antonio Majestic Theater and River Walk. Market Square and Alamo are also within 10 minutes. San Antonio Station is 23 minutes by foot.
Overall 8,7 Excellent
Based on 545 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
5,4
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
9,4
Excellent
8,2
Excellent
9,7
Excellent
10,0
Excellent
10,0
Pros: Location was great
Cons: Kind of dark interior needs brightening.
Okay
5,3
Pros: The location was the only thing good about the hotel. 5 min from the down town riverwalk
Cons: Do I have enough space. Let's see. First off the room looked nothing like any of the photos. The room was void of any color, decorations, furnishings or character. It was no where near a $200 a night room. From to moment you arrive you are on your own to unload your bags, drag them in the hotel and then hopefully find the lobby to check in. Which is on the second floor. Everything is expencive like you would expect but their is little to no staff to help you. I would never stay at this hotel again.
Excellent
10,0
Pros: large rooms with a lot of amenities friendly, helpful staff
Excellent
10,0
Pros: I liked the friendliness of the staff, the attentiveness of the staff always willing to help. Hilda the housekeeper kept the room cleanliness very well and orderly. I am happy with my experience. It was a great location right on the river walk.
Okay
5,7
Pros: Bed was comfortable
Cons: Bed corners are very dangerous, I end up with bruises because bed woods expand from mattress and you can hit your legs easily unless you are very careful. I had the opportunity to talk to other guests and they complain about the same dangerous corners. Bathroom have to many gabs on counter and your personal products can fall while cleaning is happening and you will never find them. If your leave something you have to go to a website to file lost and found. That is very far from what is the main reason of hotels, customer service...... Very poor in that part. Most rooms the city view is the windows of the next building.
Excellent
10,0
Pros: All the staff we encountered were courteous and helpful from the valet to the manager. Keep up the great service
Okay
4,2
Cons: The construction limited the entrance to a single, slow, temporary, small elevator to the check-in counter on the second story. Hotel services were limited to a makeshift bar and restaurant.
Excellent
10,0
Pros: The staff and the place are great !
Excellent
9,4
Pros: Great hotel overall. I rated it down because the valet situation gave me hell a few times. Give yourself plenty of time for valet to get your car, especially when it's raining.
Good
6,8
Pros: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Cons: Great location since we could walk a block and a half to the majestic theater. Beautiful room, nice view, but the restaurant was closed for dinner and the breakfast was $63 dollars.
Excellent
9,7
Pros: We really appreciated the location of the hotel, it was really convenient in that sense, it was within walking distance to many attractions and restaurants. The staff was also really friendly.
Cons: Almost everything was perfect, but it would have been nice to have a mini fridge in the room to store our own food and drinks. Also one of our beds was squeaky and that made it uncomfortable to sleep on so better beds would have been nice.
Excellent
8,5
Pros: We had nothing but trouble with Kayak and Getaroom. The Getaroom staff, in fact, was terrible. I will never use Kayak or Getaroom ever again. The Valencia was great, though. Wonderful staff.
Mediocre
3,7
Pros: Staff was unprofessional. Check in was at 3, we got there at 7 and the room still wasnt ready. While we waited for 45 minutes we had to get dressed in the public restroom and my girlfriend had to straighten her hair in the hallway because there was no outlets in the restroom. After we finally got our room we had to rush to the spurs gsme that we had planned and ended up missing the first quarter all because of the staff at the hotel. We decided to switch hotels the next day. Other than that the hotel was really nice looking.
Excellent
10,0
Pros: We have traveled often and frequently. We arrived and found that the best service, ambience, and dining was apparent. Our room was perfect, room for our luggage, etc. Can't wait to return.
Excellent
10,0
Pros: The location, the staff, the great breakfast, and comfy room
Cons: Nothing
Excellent
8,6
Pros: The lobby was lovely, the bar was nice, and the hotel was right on the Riverwalk.
Cons: Table lamp on the floor. Already opened $6 water bottle in the mini bar, expired food in the mini bar, windows only opened a few inches due to poor bench placement. No table for sitting, only a bed. I think this room was a poor representation of the hotel, but it needs to be addressed regardless!
Excellent
10,0
Pros: Everything was great. The staff are all amazing and go above and beyond to make your stay even better. I will definitely be coming back. The only thing that was annoying was how exspensive the things were in your room mini bar.
Excellent
9,7
Cons: We waited 30 minutes for our car after check out. CALL AHEAD...way ahead!
Located in Downtown San Antonio, this hotel is steps away from Main Plaza, River Walk and San Antonio Majestic Theater. Market Square and Alamo are also within 15 minutes. San Antonio Station is 24 minutes by foot.
Overall 8,6 Excellent
Based on 2 321 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9,4
Excellent
10,0
Okay
5,4
Pros: location
Cons: still trash in the room, poor house keeping, large crowds for breakfast
Excellent
9,1
Pros: Convenient location
Cons: Musty odor in the room.
Excellent
9,6
Pros: Location, Premium Suite, Breakfast/happy hour being free.
Cons: Overnight parking cost, No fan in bathroom.
Excellent
10,0
Pros: Breakfast was widely optioned and very fresh.
Cons: Nothing
Mediocre
2,2
Cons: My room was dirty. There was a pair of men's shorts left in night stand from a previous guest. Bathroom was dirty. Bathtub was dingy. Dust built up on wall board and on side tables.
Excellent
9,3
Pros: I liked the managers reception, breakfast, valet parking, location, and pretty much the whole stay. Room was comfy and very clean.
Cons: Didn't really like that check in was at 4 and no wiggle room on early check in, and the bathroom could've had a couple extra bottles of shampoo.
Excellent
10,0
Pros: Embassy Suites never disappoints...another great experience!
Excellent
8,3
Pros: Embassy is always consistent in their accomodations being nice, this room though needed updating in the furnishings, and wall coverings had excessive wear. Hide a bed couch was very uncomfortable to sit on.
Cons: Room was not vaccumed prior to our arrival as evidenced by spent sunflower seed shells in several places on floor around room, and we don't eat sunflower seeds. Very pricey valet parking, 150.00 for 5 nights!
Located in Downtown San Antonio, this spa hotel is within a 5-minute walk of Buckhorn Saloon and Museum and River Walk. Briscoe Western Art Museum and Alamo are also within 10 minutes. San Antonio Station is 21 minutes by foot.
Overall 8,6 Excellent
Based on 1 255 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
9,7
Excellent
9,7
Excellent
10,0
Excellent
9,4
Pros: Not too large, well sited, well run, comfortable.
Cons: Riverwalk is very popular but very touristy, and most restaurants therefore not very good.
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
9,7
Good
7,7
Excellent
10,0
Excellent
9,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Good
6,0
Excellent
9,3
Pros: Staff were very nice and helpful, for example, suggesting I park in the structure across the street for much less than the nightly on site parking charge, with no real lack of convenience. The location on the river was excellent--directly out the back door to River Walk. The sister property directly across the river, Mokara, has an excellent gym available to La Mansion guests. Very friendly staff at the bar with a reasonably priced, tasty, late night dinner.
Good
6,2
Pros: Location
Cons: Very hot elevators, sink did not drain, beds mattresses need to be replaced
Excellent
8,0
Pros: Lovely looking. Nearness to everything on riverwalk.
Cons: We paid extra for double beads, with taxes, extras, etc. and paid 300$ with discounts. It was an inner room with no view/ window.
Good
6,3
Cons: Facilities are in poor shape. Appear to be redoing during our stay. Location is good. Molars spa is very nice.
Good
7,1
Pros: Good location and friendly staff
Cons: Very old hotel. Our first room had a broken faucet. Second room was better but needed updating. A ton of road noise and party people on Friday night. Very expensive especially the breakfast buffet which could have been larger for the price.
Excellent
10,0
Pros: Staff and rooms
Excellent
10,0
Pros: Location is everything. The Omni La Mansion is in a perfect location on the riverwalk without the crowds of the convention hotels. The service was top notch and the food was fabulous.
Mediocre
2,0
Pros: This bad experience had ever happened to me and my family before. I will never use again KAYAK again to book my reservations. Result, they have this "Getaroom" subsidiary with a poor description of their booking application, and it scammed you before you know the transaction has a nonrefundable policy until it is too late via your email confirmation. I called them, my credit card, agent, and the hotel. None of them were in the good customer satisfaction attitude to refund my money, cancel, or reschedule the booking transaction. Be aware of using them to book your reservation before it is too late. Anyone can make a mistake some time, but this Draculonian thirsty-blooded camming business does not care for you. Pray to Lord, this kind of business entities does not prosper any more in the traveler's economy.
Good
6,0
Pros: Very nice location
Cons: no AC in hallways, bedroom ac did not work that well. Needs to be updated for sure.
Excellent
9,4
Pros: Love the balconies over the river walk, historic character of the building and that it's pet friendly. Enjoyed listening to the church bells in the pool court yard (we were there on Easter Sunday morning).
Cons: Had to pay for wifi. Verizon cellular service barely worked in our room, cell & text functioned poorly, data did not work, so we did not have internet access during our stay.
Excellent
10,0
Pros: Comfortable bed great location friendly people
Excellent
8,5
Cons: Bad irons . . . One spat red stuff with the steam function . . . the replacement was dirty. But the staff replaced them no problem
Excellent
10,0
Pros: Courteous and friendly staff. Personal attention to each patron. Well maintained rooms and facility. Atmosphere is great.
Excellent
8,5
Pros: Great location and I liked the rustic feel of the place.
Cons: The card reader on the door did not work well. Took at least 10 tries before it actually opened the door. The carpet isn't the greatest. Have to pay for wifi.
Good
6,5
Pros: Being an Onmi hotel I had much higher expectations. It was very dark, although they wanted a certain style (not sure exactlybwhat it was, old, Mexican, historic) they didn't pull it off very well. The carpets were dirty and dull, the room was musty and very dark. The staff was very friendly, the location was prrfect, right in the heart of the fun, the bed was very comfortable and the towels were nice.
Excellent
8,8
Pros: It is located right on the riverwalk. Very good staff and comfortable rooms.
Cons: My room was on the street side and the traffic was very loud. I would recommend a room on the river or interior part of the building.
Excellent
9,7
Pros: The staff was amazing upgrading us for free to accommodate our requests. Couldn't be more convenient for the River walk.
Good
7,1
Pros: The good news is that the hotel is right on the River Walk, so you're right in the heart of the action. If you're looking for action - this is the place to stay.
Cons: The bad news is that the hotel is right on the River Walk so you're right in the heart of the action. A lot of noise from the River tour boats and people, so if you're looking for quiet - this isn't the place.
Excellent
10,0
Pros: Love the fact that from the time you pull in till the time you leave the staff takes all the stress out of your stay. Also love that you can walk right out the doors and your on the river walk.
Cons: The only complaint is there is no hotel shuttle to area attractions.
Excellent
10,0
Pros: Everything. Breakfast on the riverwalk, emaculate rooms, stylish old style bar with knowledgeable bar tender.
Cons: If you hear the alarm, call the front desk. It's a parking garage across the street. They don't own it. It shuts off quick, but the front desk won't hear it, so call them .
Excellent
9,3
Pros: Great staff. Great location. Nearly everything is within walking distance. Different than your traditionally generic hotel. Actually located on the river walk. Highly enjoyed our stay. Would recommend and definitely stay here again.
Cons: Slow elevators. Some of the hotel room doors had windows which was a bit odd.
Excellent
8,0
Pros: Nice and clean hotel with very friendly staff. Centrally located so you can walk most places very quickly...or take a cheap Uber ride. Breakfast buffet was delicious!! We parked our car at valet but wasn't aware that it was $40/night. You might find cheaper options in one of the many parking garages close by. All and all...great place to stay!
Located in Downtown San Antonio, this romantic hotel is steps away from Texas Adventure, River Walk and Alamo. Henry B. Gonzalez Convention Center and San Antonio Majestic Theater are also within 10 minutes. San Antonio Station is 18 minutes by foot.
Overall 8,5 Excellent
Based on 2 473 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
10,0
Excellent
10,0
Pros: Convenient to Alamo & other attractions! Easy entry!
Excellent
10,0
Pros: Staff extremely friendly service great location great
Excellent
10,0
Pros: Rooms clean. Easy access to riverwalk. All employees helpful and friendly
Cons: Nothing
Excellent
9,0
Pros: Location
Cons: Toilet leaked in our bathroom
Excellent
8,0
Pros: This hotel is perfectly situated to really enjoy some of the best parts of the River Walk!
Cons: I had a spa service at the spa that is not owned by the hotel, but located inside the hotel on the River Walk level. It was not a good experience and then I was overcharged for it.
Excellent
10,0
Pros: Front desk staff were exceptional as were housekeepingfolks as we travelled through the hotel.
Excellent
10,0
Pros: The view of the room was amazing! Enjoy time on the top level pool with an amazing view of the city.
Cons: Construction on the second floor during the day.
Good
7,7
Pros: Centrally located in Downtown, you are minutes from most sites and right on the scenic river walk. Nice and helpful staff will greet and assist you.
Cons: sound proofing. With construction across the street waking you up at 6:40 am, easily hearing the conversations of others in the hall ways and flushing of toilets, sleep was easily disrupted. shower tub and carpet had stains/not fully cleaned. bathroom fixture groves had visible dust collected. really small pool, not sure if its that i'm from Miami, Fl where there is many pools. its about the size of the elevator hallway and maybe 4 ft deep.
Good
6,5
Pros: Room was nice and orderly. Friendly staff.
Cons: Couldn't get the room cool enough. Didn't sleep very well due to the room not being cool enough. Very humid.
Excellent
8,2
Pros: Riverwalk location.
Cons: Restaurant prices.
Excellent
10,0
Pros: Very nice room. Great view and great location.
Cons: The roof deck pool wasnt heated - quite chilly up there!
Excellent
10,0
Pros: Great location on the river walk, great bar and staff.
Excellent
10,0
Pros: Great location. Beautiful hotel
Excellent
10,0
Pros: Hotel was clean, the staff was friendly, exclusive access to the Alamo and Riverwalk
Excellent
10,0
Pros: Great location, friendly staff, nice and clean room. Easy parking across the street too.
Excellent
9,3
Cons: I paid for a balcony overlooking the river and the hotel doesn't even offer them. They told me that sites like yours are known for promising things that don't exist. I am very disappointed with my reservation price!!!!
Excellent
10,0
Pros: The location right on the riverwalk is excellent! Hotel is very nice and staff is very friendly! Would definitely stay again in the future.
Cons: My only compaint about the hotel is the cost of parking. Valet parking is $40 and self parking is $30 per night. Very expensive. If you stay a few nights parking ends up costing you as much as an additional night's stay.
Excellent
9,4
Pros: Fabulous location, very friendly staff who were very accommodating. Excellent bronch every morning. Wait staff in the restuara to were friendly and helpful.
Cons: Room was a reasonable size but bathroom was a little bit worn. On the one day we forgot to leave a tip, the cleaning staff did a less than adequate job cleaning the room.
Excellent
10,0
Pros: Very convenient to Riverwalk and other attractions
Cons: I think having breakfast included like other chains do would be a nice addition
Excellent
10,0
Pros: Comfy bed, super clean and quiet
Good
7,1
Pros: was disappointed that things I had taken for granted for the price we were paying were lacking. Such as.....quality of toiletries, no robe in room, no high end restaurant in hotel, no full service spa facilities.
Okay
5,4
Pros: Location was wonderful, room was clean
Cons: Hotel was dated. Too expensive for what we got. Upon return to our room we discovered our AC was not working. Front desk sent up a tech but he couldn't fix it. So they gave us a fan.... No one from mgmt contacted me and no apologies. Just nothing. I paid less for my room at the beautiful La Cantera the night before.
Located in Downtown San Antonio, this romantic hotel is steps away from La Villita and Henry B. Gonzalez Convention Center. River Walk and Shops at Rivercenter are also within 5 minutes. San Antonio Station is 16 minutes by foot.
Overall 8,5 Excellent
Based on 1 755 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8,2
Cons: Convention facility is dated
Excellent
9,7
Excellent
9,7
Excellent
9,7
Excellent
8,0
Excellent
9,6
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Okay
5,1
Cons: No free wifi
Excellent
10,0
Pros: Great location, very nice and clean. Great customer service.
Cons: No parking
Excellent
8,0
Cons: The beds are horrible! Shame on you Hilton. I get that running a full service hotel downtown may be expensive but don’t cut on mattress quality.
Excellent
10,0
Pros: Loved the view and the costumer service! Had a great time! The rooms were clean and quiet!
Good
7,4
Cons: Seemed to have difficulty getting auto from valet parking. Took 50 minutes one time.
Mediocre
3,4
Pros: Nothing
Cons: Service
Excellent
8,5
Pros: Love the location and the facility. It was very clean and very comfortable and we had a blast. It's near every type of food you can think of!
Cons: Parking is terrible. Traffic does not allow you to easily park and you have to park on the 7th floor or above. That costs $29 a day! If you want Valet, it's $42 a day. Absolute headache.
Excellent
9,7
Pros: We stayed river side and enjoyed the balcony view and relaxation. All employees were extremely kind and considerate! Thanks for a wonderful stay.
Cons: Parking was too expensive.
Good
6,0
Pros: Staff, service, room, and the hospitality was awesome.
Good
7,4
Cons: I got an upgrade to another room and it was awesome there on out
Located in Downtown San Antonio, this romantic hotel is steps away from Briscoe Western Art Museum and River Walk. Henry B. Gonzalez Convention Center and Alamo are also within 10 minutes. San Antonio Station is 18 minutes by foot.
Overall 8,5 Excellent
Based on 1 301 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
8,5
Excellent
9,1
Cons: I thought it was closer to all the restaurants on the Riverwalk.
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
10,0
Excellent
9,1
Good
6,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Pros: The room was considerably larger than I expected, with a separate sitting area. Everything was clean, and in good condition. The regular price was fairly expensive, but I managed to get a reasonable rate through Expedia.
Excellent
10,0
Pros: The staff was very friendly and accommodating!
Cons: The fee for parkig at the hotel was ridiculous, $36 per night.
Excellent
9,7
Pros: Right on the RiverWalk, Hotel Contessa is luxury meets romance. My sister stay here on spring break and had a wonderful time. The staff was helpful and the city is definitely tourist friendly. Filled with history, charm, and luxury, downtown San Antonio along with the Hotel Contessa were great for our girl's getaway.
Cons: Although the city is tourist friendly, we did got lost. Also, the Hotel Contessa needs to hire more people on their housekeeping staff. During our stay, housekeeping forgot to clean our room one day. Other than that, things were great.
Excellent
10,0
Pros: very clean, great location, friendly staff,
Excellent
8,0
Pros: nice "earthy' atmosphere and location love the suite option
Cons: very expensive valet parking and no self parking lot poor room service options and other snack options no balconies or windows to open poor ventilation in rooms small pool and hot tub broken
Excellent
10,0
Pros: THE staff was very accommodating and very nice. Everything was provided before I would ask for it. Overall, a great experience . Love the old Spanish charm that the hotel is made off. Very charming ambiance.
Cons: The session that I attended in San Antonio finished every 2230 in the evening. I did not like that the hotel restaurant is close early like around 2200. I wish the restaurant is open 24 hours. I also wish that there is a Starbucks inside the hotel for the convenience of all the hotel guest.
Excellent
9,4
Pros: Made a special stop at the river walk on our five day trek from Pittsburgh to puerto Vallarta Mexico. Stopped to enjoy the beautiful view and exeperience the river walk. The resort was absolutely gorgeous. Unique with design, very friendly conceierge, and beautiful room layout.
Cons: Our one and only critique, and rather silly at that, after pulling in with our vehicle and stopping at the front valet, the attendant seemed almost shocked when we said, yes we would like you to park the car, and replied with an almost doubtful "are you sure? Wouldn't you like to hear the prices?" Though I'm sure he was just trying to do his job and avoid later frustration, the tone in which he asked us the question was borderline offensive. Young man if we can afford to stay where we are staying we certainly assure you we can afford to park.
Excellent
8,0
Pros: Location and large size rooms
Cons: Issues with hot water and terribly slow and incompetent valet
Good
7,7
Pros: Check In was easy. Hotel room sitting area was actually very comfortable and functional to use, unlike most average hotel suites. Location was great. On the Riverwalk plus just 2 blocks from literally everything. Self parking lots were super close as well, if you don't like waiting for the valet everytime.
Cons: Hotel desk staff were business friendly, but it did not feel genuine. Which is the opposite of everyone else we met in San Antonio. This was one of the friendliest cities we've encountered!! Also the tub in our room did not drain properly, so you stood in water while you showered and the faucet was loose and spun all the way around.
Excellent
10,0
Pros: Cyn from the front desk and Michael at the concierge desk were fantastic! They helped make my stay amazing!
Excellent
8,0
Pros: The suite was great - nice sitting area, spacious bathroom, good bedroom and everything worked perfectly. The hotel's location is directly on a loop of the riverwalk which is good because it puts you right into the attraction, but is not on the main section so it's much quieter and easier to find a dining place. Parking is available across the street from the hotel and the street itself is not as busy as those nearer the Alamo.
Cons: Parking at the hotel is a ridiculous $36/night and they charged for two parking spots for our two motorcycles even though we actually had both bikes consolidated out of the way in the valet area not even in the parking garage. That was irritating. The hotel staff were polite but very cold and decidedly unfriendly. Don't believe I did anything to be offensive or difficult - I didn't even argue about the parking issue - but all of the desk staff (two in the evening, one in the morning) gave the impression they had much better things to do than speak with me.
Excellent
8,2
Pros: Very clean. Polite, professional staff. Wife enjoyed the spa and the gym is very nice. Good location for visiting all of the tourist spots in san Antonio.
Cons: No hand rails in the bath tubs/shower. Fell twice getting into and out of the shower. Sides of the tub are very high. Too many children running around the halls unattended, noisy. No frig or micro wave in the room. Onsite food and drink is very expensive. Ice machines are far apart on the floors. no vending machines for late night drinks/snacks. Valet parking is very expensive. View was nothing spectacular because of the trees surrounding the hotel.
Good
7,7
Cons: The front desk staff was unprepared and it to over 45 minutes to check in
Excellent
10,0
Pros: Seriously, all was fantastic
Cons: Nothing I can think of. I don’t care to visit San Antonio much but this hotel makes me want to go
Mediocre
2,0
Pros: Nothing such to like
Cons: I feel it’s over priced and not worth for 100$/ night poor room service and not much options for food
Excellent
8,0
Pros: Beautiful hotel friendly staff and in my opinion worth every penny
Excellent
10,0
Pros: Fantastic service, and well-appointed all-suite hotel. The hotel exceeded expectations, and was truly a great value.
Cons: An included breakfast would have been great, but I knew this was not included when I booked, so it doesn't diminish my opinion whatsoever.
Excellent
10,0
Pros: Great location, great upgrade and we loved how it was just steps from the river walk. Superior and extremely welcoming staff.
Cons: Took about half an hour to check in.
Excellent
10,0
Pros: Staff was AWESOME
Located in Downtown San Antonio, this hotel is within a 5-minute walk of Shops at Rivercenter and Henry B. Gonzalez Convention Center. Alamo and River Walk are also within 10 minutes. San Antonio Station is 10 minutes by foot.
Overall 8,5 Excellent
Based on 989 reviews
All
- All
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4,8
Excellent
10,0
Excellent
10,0
Good
7,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
8,2
Excellent
8,0
Excellent
8,0
Good
7,6
Pros: Near Convention Center.
Cons: Bathroom was not clean.
Good
7,3
Pros: How close it was to the river walk.
Cons: The smell on our floor and room size.
Excellent
8,5
Cons: Room was a bit musty. Breakfast was not as we expected. Ran out of some of the items and some of the hot items were cold. Fairly disappointed for the amount we paid for the breakfast buffet.
Okay
5,4
Pros: I liked how close it was to the Alamo and to the Riverwalk. Also how it had shops and restaurants really close, walking distance, away.
Cons: 1) I booked from a third party site which doesn't confirm you get the room you chose, it only holds a room (they don't say what kind) for you. 2) There is $40 parking that they don't tell you about (prob best to park across the street and walk). 3) there is no complimentary breakfast. Plates start at $12 a person (McDonald's is literally right around the corner). 4) the staff wasn't helpful when I asked about the room issue and why I got a diff one than I signed up for, they were more ready to give sarcasm then actually helping.5) the rooms were clean but there were still stains on the faucet and tub that looked greasy.
Excellent
9,4
Pros: Location is great
Cons: Could not accommodate our truck - had to park off site.
Excellent
9,3
Pros: The hotel was great and the staff was nice as well by accommodating you with the services and room. We had a great view and we could just walk downstairs to the river walk. The river walk was close but the places we wanted to go to were further than expected. Overall the San Antonio Marriott Rivercenter was great especially since it has a mall right down stairs.
Cons: I did not like that you had to pay for parking. Your paying a price you would think that that would be included. Also there was no mini fridge in the room for food.
Okay
4,2
Pros: Location was awesome.. the hotel lobby was really nice.
Cons: The room was 80 degrees went we got to the room. The AC struggled to cool the room which never cooled down. The hallways were Hotter than that. The bar closed too early on a Saturday night too! We will never stay there again! Plus I had to park my F250 across the street because my stock pick up wouldn’t fit in the parking garage! Really
Excellent
10,0
Pros: Hotel had lots of activities planned for families and kids, including egg hunt and wake up call by the Easter bunny. Super friendly staff and very clean. Excellent access to the mall and food court area for those that like different tastes on a budget, but also quick access to very nice restaurants as well.
Cons: Some of the activities were at the other Marriott across the street
Good
6,5
Pros: Housekeeping was fast. Location on the river walk was very convenient.
Cons: The room and bathroom were very small. There was also a very strong scent of perfume that was overwhelming when you walked into the hotel. We noticed it every time we came into the hotel during our stay. It was almost nauseating. Parking was expensive. It was the week of Thanksgiving and the front desk seemed to be severely understaffed.
Excellent
8,0
Located in Downtown San Antonio, this historic hotel is steps away from Alamo and Plaza Wax Museum and Ripley's Believe It or Not. River Walk and Shops at Rivercenter are also within 5 minutes. San Antonio Station is 17 minutes by foot.
Overall 8,4 Excellent
Based on 1 432 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,7
Good
7,7
Good
7,1
Excellent
10,0
Pros: had several sets of rooms. sent a descriptive review already. would be the same for this set of rooms.
Excellent
10,0
Excellent
8,0
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
9,4
Excellent
9,4
Excellent
10,0
Excellent
10,0
Excellent
9,4
Excellent
9,7
Excellent
10,0
Excellent
8,0
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Excellent
9,4
Excellent
8,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,5
Excellent
8,0
Pros: We liked the Menger Bar, very authentic. The lobby and public areas were very inviting.
Cons: Long walk to the elevators. Ice machine was out of order.
Good
7,1
Pros: The hotel's location can't be beat: a block away from the Alamo, a couple blocks away from the convention center, and right next to a shopping mall with a wide variety of restaurants and stores. The staff was very friendly.
Cons: The room worked for what I needed, but it could have been better. The bathroom was small and was, for some reason, built 6-8 inches higher than the rest of the room. You could hear everything through the walls.
Good
7,1
Pros: Loved the location and big room
Cons: The full sized beds. Our cleaning guy did not do a great job at all. There was someone else's hair all over the wall in the bathroom.
Excellent
8,2
Pros: Great location downtown, close to riverwalk, right across the street from the Alamo.
Cons: No ventilation in the room, so bring a small portable fan. Events in the plaza across the street (protesters, musicians) can be quite loud and go on late into the evening. The card/lock system for the room often malfunctioned and wouldn’t let us in.
Excellent
10,0
Pros: Much lovelier than the photos, friendly and right in the heart of the city. In-room coffee and free WiFi.
Cons: Room was small, and it's the first time I've seen a full size hotel bed in a long time. Fine for one person, might be challenging for two.
Excellent
10,0
Pros: It’s a great place to stay: the location is great, the staff is very helpful and friendly, and I enjoyed the atmosphere of the place; I enjoyed just walking around and taking in the history! I contacted the hotel to inform them I’d be getting into the city earlier than expected, and when I arrived, before noon, my room was ready;, I was able to check in and enjoy San Antonio right away! The view was great; I requested a scenic view, and from my window I could see Alamo Plaza. It was a great stay. I liked this hotel a lot and will be back.
Excellent
9,4
Pros: Beautiful hotel with charm and character. So close to everything and convenient for someone on foot/ for public transport/ for tours. Great pool. People working there were very nice - allowed late check out at 1:00pm.
Cons: A bit noisy at night - one night it was loud drunk tourists, once it was random construction at restaurant in mall next door, & once the fire alarms went off. I don't think it's the hotel's fault though.
Excellent
8,5
Pros: If you want a little history stay, this place is it. This place is great old school hotel with the oldest bar in town. Has a nice pool and inner garden to chill. Nice helpful staff Rooms were clean and large. The shower could have stronger flow and pool service coming around a bit (there is a phone to place order) but that is not a big deal. Location is perfect - Riverwalk starts right here and Alamo is a cross the street
Cons: Can't open windows in the room (the old bulding) Shower has weak water flow
Excellent
10,0
Pros: The history of the hotel is incredible
Excellent
8,8
Pros: Great location. Wonderful customer service. Loved the valet service.
Cons: Needs a little updating. Understand the historical aspect to the hotel, but still. Not sure if the heater wasn't working, but our room was freezing. Attempted to higher the temp, but to no avail. Didn't want to but front desk at 2am.
Excellent
9,4
Pros: I loved everything about this hotel. I will stay there again!
Cons: They could use better vending machines, but then again I have never been to a place that has great vending machines.
Excellent
10,0
Pros: I had reserved the rooms for adult children, spouses, their adult children who came for a family celebration. The all liked the Menger. They found staff to be helpful. For one of them, the room next to them had a noisy guest. The hotel moved my family members to another room where they had the quiet nights they needed. I was impressed by the ease with which that switch was accomplished. Parking staff was helpful in tending to my car when I came to meet & pick up family who stayed there.
Cons: There were no complaints from anyone
Excellent
8,2
Pros: Location is excellent
Cons: Beds are quite narrow. Air conditioning went out one night. Thankfully, it was repaired the next day.
Good
7,1
Cons: Ordered breakfast off the restaurant menu. It was high priced and the portion size was small. 1 breakfast taco with sides was $16!
Good
6,2
Pros: The Menger is very historic and literally right across the street from the Alamo. There are lots of things to do that are within easy walking distance that give you the San Antonio experience. The historic nature alone is worth the stay.
Cons: We didn't get a room in the old, original, historic section. Our room was outdated and in need of renovation.
Good
7,7
Pros: Great location. Very nice place to stay. Our second time and we will be back.
Cons: It was the most uncomfortable hotel bed we've ever slept.
Excellent
9,4
Pros: I like the over all feel for the hotel.
Cons: The size of the room. But looked at the other rooms and i guess for a bit more you gst more space.
Excellent
10,0
Pros: Great Location, historic and very romantic!
Cons: Small bathrooms were the only thing, but you have to consider that this building is very old and that adds to its attraction as a romantic place to stay.
Excellent
9,4
Pros: Central Location: Beautiful 150 year old historic hotel, literally across the street from Alamo, Numerous attractions, Riverwalk Mall, Ripley's, Wax Museum, Guinness Records, etc.... Short trolley ride to Historic Market. We used it as base of operations. Bought all-day passes to attractions and walked back to hotel to cool off/swim when needed. Lots of food nearby too. Hotel staff gave great service too. Kids loved all the museum like stuff in the hotel. The bar has a mirror with a bullet hole next to it they say Teddy Roosevelt shot in it on a bet when he was there recruiting his rough riders. Been here several times. It is our 'go to' spot for San Antonio.
Cons: The parking is very expensive. Thirty dollars per day - but it is expensive in the entire city and you do have unlimited in and out privileges. The hotel is really old so it has a few rough edges. The pool tiling needs a bit of repair, some of the doors stick a bit, the elevators are small, floors are a little uneven and a bit sloped here and there, etc. It has a lot of "character", but I guess refurbishing an old hotel is like restoring an old car, you never quite manage to get all of the rattles out of it.
Excellent
10,0
Pros: Historic charm. Room looked out to the Alamo. Walked everywhere, no cab needed. Bar in the lobby was fun, friendly bartenders. Beautiful during the holidays.
Cons: Servers to the tables not available in the bar during a busy time, had to get up and wait in line at the bar.
Excellent
9,1
Pros: We liked the location so much!! Just besides the Alamo, and the hotel is nicely preserved!!
Cons: You can see the age of the hotel in the rooms! The bathroom was extremely small but usefull. The valet it's on the expensive side!!
Located in Downtown San Antonio, this eco-friendly hotel is steps away from Shops at Rivercenter and LEGOLAND® Discovery Center San Antonio. River Walk and Alamo are also within 10 minutes. San Antonio Station is 12 minutes by foot.
Overall 8,4 Excellent
Based on 628 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
10,0
Excellent
9,7
Excellent
10,0
Excellent
8,5
Excellent
8,0
Good
7,4
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,5
Good
7,7
Excellent
8,8
Pros: Very nice accommodations.
Cons: Breakfast buffet was understaffed, was not explained properly
Mediocre
2,5
Cons: The room was small and we couldn't even upgrade
Excellent
10,0
Pros: From the complimentary brunch at Ruth Chris, to the friendliness of the staff, i am impressed everytime i come here.
Excellent
8,8
Pros: Almost everything.
Cons: The fact that self parking beneath the hotel costs $30 a night!
Excellent
9,4
Pros: Beautiful view. Very peaceful.
Cons: Didn't realize there would be 60$ charge for parking
Excellent
9,0
Cons: My room key stopped working when I returned to the room after taking a swim at the pool and had to wait wet about 10 mins till they came up and replaced the key.
Good
6,0
Pros: I loved the location. Steps from the river and the mall.
Cons: My room had way too much wear and tear. The head board was all scratched up. The tub has cracked and rusted and was clogged up the water would not drain when i took a shower. The door handle was at 5 o clock instead of 3. The room did not feel like a Grand Hyatt room. It felt like i was at a cheap hotel. I suggested to the manager that that room should not be occupied untill it get fixed.
Excellent
10,0
Pros: Staff friendly
Excellent
10,0
Pros: Central location, the RoJo Bar, the valet, bellhop personnel were wonderful. The manager of the RoJo came around to meet some of the guest was very informative and friendly.
Cons: HAVING TO PAY FOR INTERNET AT THE BUSINESS CENTER AND FOR LOCAL CALLS. YUCK
Excellent
8,0
Pros: Location was great!
Cons: Cost me $88 to park for two nights.
Good
7,7
Pros: Location is adjacent to convention center, staff is very professional and strives to make you feel welcome. Rooms are clean and everything worked.
Cons: Rooms are dated with sound transmitting walls. Amenities are business travel grade without the higher end amenities expected for the price.
Okay
5,1
Cons: I didn't like that when checking in they ask for my credit card again after I had already paid $857 online. Not knowing that valet was not included they kept trying to swipe different amounts to charge and blocked my card for suspicious faudulent charges. Terrible communication cuz they could've asked me what card I wanted to use, nothing. Also valet customer service was horrible while my sister was arriving in her vehicle with my nephews she asked for help carrying her luggage off and was ignored by valet. He could've called someone for help, but definitely not worth the money, never again
Excellent
10,0
Pros: Location was right no the river. Beautiful Lobby Rooms were very comfortable, awesome view of the tower.
Cons: Valet Parking was $37 + Tax = $40.00!
Excellent
9,4
Pros: The staff was very friendly, helpful, and professional.
Cons: Train noise in the early morning hours outside the hotel and noisy visitors next door and down the hall.
Excellent
10,0
Pros: The service from the hotel was very much as I would of expected. As soon as in pulled I to valet, the valets were very kind to not only greet and open the door, they immediately unloaded the car and took me inside to check in. With warm greeting from the staff, I was very impressed with how clean the entire hotel was in addition to the room. Great service and defiantly will be back
Cons: One if the employees seemed to have a little bit of attitide considering that all I asked for was to have shaving cream sent to my room. Other than that, everything else was fine.
Excellent
8,8
Pros: Everything, but the outdoor smoking areas were in direct sun or behind pool area that had no air.
Located in Downtown San Antonio, this romantic hotel is within a 10-minute walk of River Walk, Henry B. Gonzalez Convention Center and Alamo. Market Square and Alamodome are also within 2 mi (3 km). San Antonio Station is 19 minutes by foot.
Overall 8,3 Excellent
Based on 774 reviews
All
- All
- Families with older children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Mediocre
2,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
8,8
Excellent
10,0
Excellent
8,0
Excellent
9,7
Excellent
10,0
Excellent
10,0
Good
7,7
Excellent
8,0
Excellent
10,0
Excellent
8,8
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
10,0
Good
7,4
Mediocre
3,7
Cons: The room was over priced . The a/c didn't work well in the room. The hotel charge me $75 each day without telling me for incidentals , that I didn't even use . I won't be back
Excellent
10,0
Pros: Beautiful room friendly staff
Good
6,0
Pros: Yes
Cons: The view
Excellent
10,0
Pros: We enjoyed everything about our stay. The hotel is beautiful, and our room was wonderful. The service was great, and overall the hotel met all of my expectations.
Excellent
10,0
Pros: Great Stay! Room was clean, spacious, and beds were comfortable.
Excellent
9,4
Pros: Room, location, close to activities
Cons: All good
Good
6,0
Pros: Overall clean Downtown and river walk location.
Cons: Valet parking should be part of the overall expense. Coffee machine wasn't maintained. Mini bar wasn't inexistent however an offer sheet is advertised.
Excellent
9,1
Pros: The staff were very nice and professional, from our morning check-in after travelling overnight, to our check out. Greatly appreciated. The location right on the Riverwalk is great with a short 5 to 10 minute walk around to the restaurants and bars.
Cons: Finding a partially drunk drink bottle in the mini fridge is not what should happen during these Covid 19 times. I brought it up and they offered to take care of it right away. The riverside view room is not worth it as it overlooks the back of other buildings with loud constant air conditioning units. It was nice to see the occasional boat pass by but not worth the upcharge.
Located in Downtown San Antonio, this hotel is steps away from San Antonio Majestic Theater, Aztec on the River (Aztec Theater) and River Walk. Briscoe Western Art Museum and Market Square are also within 15 minutes. San Antonio Station is 22 minutes by foot.
Overall 8,1 Excellent
Based on 1 568 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
10,0
Excellent
10,0
Excellent
10,0
Excellent
8,0
Excellent
9,1
Excellent
10,0
Excellent
9,7
Pros: The location was great, not right in the busiest part of the Riverwalk, but for the price it was a pretty short walk! The pool was small but nice. The rooms seemed fresh and new-ish. The staff was friendly and helpful.
Cons: No free breakfast and the Coke I bought in the lobby cost $3, but for the price I paid for the room that wasn't a HUGE deal. The parking cost extra but that is normal for hotels on the Riverwalk.
Excellent
9,6
Pros: The room was very comfortable, including the bed and pillows. We asked housekeeping in the hall on our way out for more pillows and not only was the gal we spoke to obliging, but she asked if we wanted soft or firm. The pillows were waiting when we arrived back to the room. We loved that the flooring was not carpet...that gave the feeling of it being even cleaner plus it would make it more hypoallergenic or those with allergy problems. The icing on the cake was the complimentary bottle of champagne they delivered to our room for our anniversary.
Cons: Not a thing!
Excellent
9,7
Pros: Room was spacious and view of the riverwalk was great.
Good
7,7
Pros: The convenience to the river walk was nice. The staff is very friendly and helpful.
Cons: No shuttle from the airport to the hotel. We also reserved two rooms one with a king bed and another with two double beds however they gave the king bed away to someone else and we ended up with double beds in each.
Okay
4,8
Pros: Sleeping in the bed.
Cons: The outrageous parking fee. $62. For a 24 hour period. I didn't need the room serviced but I did put my full trash can just outside the door in the am and it was still there when we checked out at 4:30 pm. The room was fine but not worth $250 a night. I thought it would be something special for that kind of money.
Okay
5,1
Pros: The staff initially was friendly and courteous but eventually that was not the case.
Cons: The staff we not able to fix the problems with the rooms. They were rude and annoyed with our multiple calls for assistance just getting into the rooms due to the door not accepting any of the 9 cards that were created for the one room. I would do a trip to a holiday Inn again, just not this location
Excellent
10,0
Pros: I liked that it was clean, and comfortable. The location was perfect, allowed us easier access to the museums and the alamo. There staff was very friendly I really enjoyed my stay
Mediocre
2,0
Pros: Nothing. Didn't even stay there
Cons: I requested two suites, only got two regular rooms. Charged me for two suites. I cancled the rooms and never got my money back. Horrible experience
Excellent
9,7
Pros: This hotel is extremely clean! The rooms have wood like laminate which is so nice compared to gross hotel carpet!! The staff was really friendly. I loved the location on the Riverwalk. I would stay here again!
This family-friendly San Antonio hotel is located on the riverwalk, within a 15-minute walk of River Walk, Tower of the Americas and Shops at Rivercenter. Alamo and Alamodome are also within 1 mi (2 km). San Antonio Station is 23 minutes by foot.
Overall 8,1 Excellent
Based on 1 334 reviews
All
- All
- Families with young children
- Families
- Couples
- Groups
- Solo travellers
- Business travellers
Good
7,1
Excellent
10,0
Pros: Free breakfast Comfy beds Free parking 10 mins max walk to the Riverwalk
Cons: Shower doors Breakfast long lines. Customer Service during breakfast times.
Excellent
10,0
Pros: Everything from the friendly staff to the hotel room. Right as we arrived the staff welcomed us with a friendly smile. The room was spacious and clean. The bed was my favorite, right as I hit the bed I was out. Very, very comfortable! I would recommend this hotel to all my family and friends.would definitely stay again.
Cons: The bathroom was to small.
Excellent
8,0
Pros: Room had plenty of room. Breakfast was good and varied each day.
Cons: Bathroom a little small
Excellent
8,2
Pros: Ample parking
Cons: Small bathroom
Excellent
9,4
Pros: The king bed was amazing! Right on the river
Cons: No hot tub
Excellent
9,4
Pros: Pool area , 24/7 menu, staff very friendly helpful
Cons: My shorts went to the laundry bin w pool towels and never resurfaced...many inquiries to the staff, no results They have 2 elevators, one out of order 4/5 days I stayed.
Excellent
10,0
Pros: Staff took care of everything. In your room within 10 minutes. Just a walk away from river walk restaurants.
Excellent
10,0
Pros: The service was very good, Thanks
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