3 stars
Drury Plaza Hotel San Antonio Riverwalk
105 South Saint Mary's Street, San Antonio, TX 78205, United States
San Antonio, TX
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Overview
Providing a Jacuzzi and a rooftop pool, Drury Plaza Hotel San Antonio Riverwalk is located in San Antonio and is a brief walk from San Antonio River Walk. It is conveniently positioned for those wishing to visit the area's popular attractions.
There are a variety of amenities at the hotel, including valet parking, an express check-in and check-out feature and a spa and wellness centre. The front desk operates around the clock and the friendly staff can suggest places to visit and provide other tourist information.
Drury Plaza Hotel San Antonio Riverwalk has 379 rooms that are fitted with all the necessities to ensure a comfortable stay. They are also equipped with a hair dryer, a microwave and a refrigerator.
In-house dining options include 5:30 Kickback, which is a convenient place to enjoy a meal. Guests are also able to try one of the various bars and cafés in the local area.
The hotel is under a 15-minute drive from San Antonio International Airport. It is a short stroll from Market Square - El Mercado, Henry B Gonzalez Convention Center and The Alamo.
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Drury Plaza Hotel San Antonio Riverwalk
- Outdoor pool
- Indoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Valet parking
- Business centre
- Wi-Fi available in all areas
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Roll-in shower
- Lift
- Shower chair
- Accessible by lift
- Adapted bath
- No smoking
- Lowered sink
- Toilet with grab rails
- Upper floors accessible by lift
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Dustbins
Bathroom
- Raised toilet
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
- Walk-in shower
Services and conveniences
- Conference rooms
- Business centre
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Mini-market on site
- Express check-out
- 24-hour front desk
Pool and spa
- Rooftop pool
- Heated pool
- Spa
- Hot tub
- Indoor pool
- Outdoor pool
Dining
- Microwave
- Restaurant
- Bar/Lounge
- Refrigerator
- Coffee machine
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Storage available
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Parking and transportation
- Parking
- Valet parking
- Private parking
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Workspace
- Fax/photocopying
- Desk
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Health and safety
- Daily housekeeping
Fitness
- Fitness centre
Reviews of Drury Plaza Hotel San Antonio Riverwalk
9.0
Wonderful
3847 verified ratings
Wonderful
2709
Very good
446
Good
298
Okay
129
Fair
96
Mediocre
62
Poor
112
Guests say
Guests generally praised the hotel for its excellent location, historic charm, and beautiful property. The breakfast received high marks for variety and quality, while the spacious rooms were appreciated by many. However, there were some concerns regarding service, with multiple mentions of slow valet service and room readiness at check-in. Cleanliness was also highlighted positively, although some guests noted issues such as internet connectivity and maintenance problems with room amenities.AI-generated from customer reviews
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9 out of 10
2346 reviews
9 out of 10
650 reviews
9.3 out of 10
120 reviews
8.6 out of 10
10 reviews
The hotel itself was okay. The lobby and rooms in the hotel have a dated feel, but were relatively clean. The hotel staff were professional. The valet service was a huge negative. DO NOT USE IT. We made the mistake of using it for the "convenience factor" instead of using one of the self-parking garages across the street. It took us 2 hours to have our car retrieved upon check-out. Looking around ...
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Pros (+) Free Breakfast, Free Coffee, Free Dinner (kickback)
Cons (-) The hotel was at FULL CAPACITY and completely booked and although I don't have a huge problem with this as it pertains to the pandemic, it does seem like the hotel is not designed (or managed well enough) to support a full capacity crowd.
Pros (+) It id definitely 4+ star hotel and not 3 stars as indicated. Great service, location, free wi-fi, free breakfast and 5:30 dinner.
Pros (+) Breakfast was delicious, drinks were perfect, bed was comfy.
Cons (-) Need better pillows. Firm ones.
Cons (-) Only valet parking. Inconvenient for us
Pros (+) My room was very nice and had everything I needed for the week. I had a fully size fridge, microwave two desks and a separate room. It was nice to walk outside the hotel and be directly on the Riverwalk with great restaurants like Macy's, Ritas on the River and Iron Cactus just a few steps away. In the evening the hotel offers three free adult beverages with "snacks" but it could easily be a meal....
Cons (-) My dresser was difficult to close, but it didn't bother me enough to report it until I checked out. No other complaints at all.
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Pros (+) I was very surprised that not only did I get free breakfast with my stay but also free dinner (buffet) and 3 free happy-hour drinks each day! The staff was friendly (sometimes almost over-friendly), and the location was perfect. Highly recommend.
Cons (-) Room smelled like chlorine when I came in, and the water tasted heavily chlorinated. The room was a bit poorly lit, and the windowsill outside the room was consistently overrun with pigeons. Glasses as opposed to plastic cups would be preferred (for the environment), and a safe to lock up valuables would have been nice. (I prefer not to have to take my passport with me everywhere.)
Pros (+) Excellent hotel near the heart of the riverwalk.
Pros (+) Enjoyed the kickback and proximity to riverwalk.
Cons (-) they charged my card $482 dollars for parking when it was only supposed to be $46. Took them a week to refund the money and then they still charged me for the parking!! What a joke! Where is the coustomer service?
Pros (+) Location
Cons (-) Elevator use was impossible, walked down stairs from 15th floor with luggage.
Location
105 South Saint Mary's Street, San Antonio, TX 78205
What's nearby
- San Antonio River Walk173 m
- Majestic Theatre214 m
- Cathedral of San Fernando237 m
- Spanish Governor's Palace395 m
- La Villita Historic Arts Village0.4 km
- The Alamo0.6 km
- Market Square0.7 km
- Tower of the Americas1 km
- Hemisfair Park1.1 km
- Institute of Texan Cultures1.3 km
- San Antonio Museum of Art1.7 km
- Japanese Tea Garden4.3 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Drury Plaza Hotel San Antonio Riverwalk
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