Hotels near Austin Bergstrom Airport

Pros: The staff is very helpful. The design of the room is well thought of.

Cons: The front desk staff went out of their way to help us.

Pros: They were helpful

Cons: The gentleman who checked me in was way too fast and I felt extremely rushed or a bother. In the morning the room service staff was soooo loud clanging and banging around. I have no idea what they were doing. I put the quiet please sign on my door but that didn't do much for the noise.

Pros: I arrived at the holiday inn Austin airport with my kayak reservation in hand. However they could find no record of the $169 pre-paid reservation so they charged me $219 in addition. Had I known it was going to cost me over $400, I would have stayed at the W! Also traffic is terrible on the only road able to access the hotel because of highway construction.

Cons: The hotel is brand new and clean but very expensive when you are charged twice!

Pros: The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.

Cons: N/a

Cons: food noise in lobby

Pros: Big rooms ,friendly staff,close to my corporate office

Cons: Not a lot of restaurants near the hotel so you have travel through the maze of Austin interstate to find them. Good BBQ just down the street. That worked for me.

Pros: friendly service, lareg clean room.

Pros: Location, Service, Well appointed room

Pros: Free breakfast

Cons: The fire alarm kept going off in the morning and our AC did not work! It

Pros: Rooms were comfy, nice beds. Pool was nice. Breakfast decent and staff was nice. Overall great convenient spot.

Cons: Bathroom door was so weird - sliding door so. O noise or smell containment! Handset on phone didn't work, do not disturb sign fell off repeatedly (and we had to request one to begin with).

Cons: Lack of parking due to parking lot resurfacing. Printer in business center not working.

Pros: Our stay was somewhat pleasant. The room was clean,very importantly the sheets were too. Available extra toiletries, lots of clean towels. Breakfast was ok, great access to the hwy to local restaurants. Polite staff, smooth check-in/check-out.

Cons: Dirty pool needed to be sanitized and scrubbed. Literally smelled awful. Couldn't enjoy being in the pool at all with my family. The business printer did not work, seems like an ongoing issue since last year December 2014, based on one of the other reviews. How sad!! I couldn't print my schlitterbahn tickets, had to ask the front desk lady to help. Thankful to her she was able to print my tickets from her printer. One of the elevators was down during our stay.

Pros: The staff was wonderful especially Rose

Cons: A lot of construction and Sasha was rude at Check in

Pros: I liked the friendly staff, free internet, cleaniness of room, and the buffet was nice!

Pros: Convenient to airport. Clean, comfortable. Pleasant staff. Clock had wrong time, however, creating difficulty with catching plane.

Cons: Please have cleaning staff check clock.

Pros: The stay was very enjoyable and the hotel was one of the best we've stayed at. We would definitely stay there again.

Pros: Close to the airport with shuttle service to and from the the airport. The shuttle was broken down when we needed to the return to the airport, but the Hampton in paid for our Taxi.

Cons: Its a hampton inn. You pretty much know what you are getting when you sign up. its a hotel with a clean bed, and free breakfast. Nothing to rave about, but at the same time nothing to complain about

Pros: The man at the desk, Jeff was very nice and helpful.

Cons: I was not happy with my stay at this hotel because I did not get the room that I had booked. My room was supposed to have one king bed, and instead, it had two double beds. I was told that they had no more rooms with king sized beds, even though I booked my room almost a week before my stay. The beds were also not very comfortable and the pillows were not either. Overall, I was pretty unhappy with my stay at this particular Hampton. In the past, I have always liked staying at Hampton because of how nice the rooms are, and how comfortable the beds are. I did not have that experience this time.

Pros: great customer service at the front desk

Pros: check in was fast room was neat and clean

Cons: Water smelled like fish guts.

Pros: Especially liked service staff friendliness. A special thanks to D. J. Collins, the night clerk. He helped us contact some new-found friends for whom we didn't have the last name or room number. He knew and followed all of the privacy rules and passed a message to them that allowed us to contact them. We also liked the fact that you gave the cleaning staff part of Thanksgiving day off. We didn't mind at all that there was limited cleaning service on Thanksgiving. Our air conditioning wasn't working one morning, but the lady at the desk had it fixed while we were eating breakfast. Please pass on to D. J. and others our appreciation. ---- a retired couple from Missouri

Cons: We didn't need the refrigerator, but we did notice that it had been revoved from the cabinet. Otherwise, We have no complaints about the hotel or its service.

Pros: The location of it was nice in austin city by the airport.

Cons: Very disappinted that there was not even a single bottle of water in the room as complimentary. Especially when you offer a coffee machine with coffee, you would expect atleast a bottle of water to make the coffee with. The blanket was dirty and stained.

Pros: I liked that it was close to a lot of our favorite restaurants.

Cons: The lady up front was really rude. She was not friendly or welcoming at all. The ac unit in the room was not working we were hot all night. The king size bed had only three small pillows which made it uncomfortable to sleep all night.

Pros: Microwaves and refrigerators in all rooms

Cons: no promocodes

Pros: Close to the airport.

Cons: Loud metal doors to the rooms that were slamming shut all night long.

Pros: The bed, and that it's dog friendly!!

Cons: ___

Pros: Beds

Pros: Location

Cons: It is advertised that they have a pool and offer breakfast but they currently don't. It was a big let down that my kid couldn't go swimming.

Pros: Good location in the city.

Cons: Rooms are not clean

Pros: I love this hotel's location and cleanliness and the size of the rooms

Cons: The staff can be a bit rude at times

Pros: Very clean place, front desk is always more than willing to help out with any issues, they do a good job keeping the Austin homeless out of the parking lots.

Cons: Nope. It’s perfect for our work stays

Pros: Very clean. Very very clean place. Front desk is always more than helpful. The “snack pantry” has a great selection for us road workers. Very close to restaurants and nightlife.

Cons: Not really anything they can control but we did have gas cans stolen from our work trucks. Some of the “Austin wanderers” like strolling thru the parking lot but security normally does a good job at removing people that don’t need to be

Cons: You change the price on me. Yes

Cons: Lack of full service shuttle van to the airport.

Pros: Staff was great

Cons: Paper thin walls. Heard everything from people walking above me to vacuuming floors.

Cons: Didn't like the limited options of bars/restaurants.

Pros: Beds and room were clean, staff was helpful and kind, we were comfortable and undisturbed by others

Cons: the breakfast was unsatisfactory, the hot food was unbearable and the items such as bagels and pastries tasted stale, we were informed that the pool was unusable during our entire stay because of one night of rain that "disrupted the chemicals" and that there was nobody available to fix it. that was a major disappointment for us and other guests.

Pros: typical BW Plus. I like staying at BW Plus because of the consistency of the properties... I travel a lot and I like knowing what I'm getting. Great job again Best Western! Keep it up...

Pros: The king suite room was large, comfortable, and very clean. Great customer service and modern amenities. I liked the high ceilings, good air conditioning, and crown molding. The smart TV with access to Youtube and ability to log into Netflix was a great bonus.

Cons: Although Riverside Dr has improved in the recent years, it is not a neighborhood that you want to go for a jog in. Just be aware of your surroundings.

Pros: The a/c

Cons: First off, I was charged by kayak. Then I proceeded to get charged by the hotel. Then the night staff could not find my reservation. This lead to a long wait. Then he finally gave me a card to my room, well it was not quite my room. As I entered that first room I found a naked man sleeping on the bed. At this point I was tired and frustrated, so I went back down to the desk. The employee found an unoccupied room. The room was new, but the fit and finish of the construction is terrible. The paint had a horrendous smell, and all the seams in the drywall was very visible. Overall it was a terrible venture down to Austin.

Pros: This is the best hotel we ever stayed at. We loved every second of it. Incredibly clean and the nicest staff we have ever encountered.

Pros: breakfast

Cons: outdated facilities, looks like they are trying to update the rooms/bathroom but they need to not cut corners.

Pros: Kind staffs Clean facilities

Cons: No good accessibility to store and restaurant

Pros: The room was comfortable and clean

Cons: I checked in at 11pm and left at 4am and still had to pay full price. The shuttle never came to get me from the airport so I had to call for a taxi after sitting there for over a half hour.

Pros: Very clean and comfortable rooms. Friendly and helpful staff.

Cons: Nothing.

Pros: Friendly staff.

Pros: The staff were so friendly and helpful, especially the airport shuttle driver

Cons: The location is slightly creepy with an abandoned hotel right next door and some sketchy characters nearby

Pros: Spacious rooms

Cons: Nothing really. Loud kids were running in the hallways

Pros: Generally very nice. Modern, clean and quite luxurious rooms and lobby. Located close to the airport. Good shuttle service to the airport.

Cons: Front staff could be much friendlier. Breakfast area is way overcrowded and staff could not keep up cleaning after the guests.

Cons: Cleanliness, amenities, staff

Pros: Pros: - Great first impression with the lobby and facility appearance - The heated pool that is both outside and inside is awesome, along with the hot tub, sauna, and robes waiting for u in the rooms.

Cons: Cons: - Day 1 I was staying in a premium room, cuddling with my girlfriend and saw a bug crawling in and out of the fire alarm (I've never told my gf this bc she woulda been freaked out and I woulda lost romance points, and she woulda been mad at me if she finds out I didn't tell her). And I couldn't get up to kill it without her noticing bc she was laying on me. - Day 2 I requested a standard room to "save a couple bucks" (get out of the room with bugs), and the next morning around 8am my gf and I were both naked in bed (I was already awake) and someone was talking to a friend, opened our door without knocking, noticed we were in there, then they stopped talking and quickly left. (Thank goodness my gf is a heavy sleeper!) I spoke with the manager about this and he checked who came into the room and he told me it was just the cleaning people. I honestly was expecting some kind of offer of a discount on my stays, or some kind of special discount on any future stay, but I got nothing. I liked the pool and stuff, but the hotel basics that were kinda messed up (for me) when it comes to comfort, were a little disappointing. If you aren't scared of the bug thing, or the random people coming into your room without notice then u'll be fine.

Pros: Staff was excellent - very professional and accommodating. The hotel was very nice and clean. We didn’t use the pool or spa, but they looked nice.

Cons: There was a lot of noise from the highway while we were trying to sleep.

Pros: The staff was very accommodating and made the experience more enjoyable

Cons: The hotel bar was a bit expensive.

Pros: Rooms are clean and comfortable. Pool is beautiful!

Cons: We had to turn the air down to 65 in order to be comfortable at night.

Pros: Nice people

Cons: I did not like that every amenity in the room had a price tag. Looks like they are desperate for a buck here and there. They did not even have a complementary coffee pot to make your own coffee in the morning. This is not an exclusive hotel, I would say this hotel is a none inclusive hotel.

Pros: We were bump

Cons: We were bumped from our paid booking. Wanted two beds. 60 year old had to sleep on roll away. Not happy. On the bright side the room was clean and nice lobby.

Cons: My prepaid room wasn't available when I arrived. The night manager gave me a voucher for a less expensive hotel nearby and the business card of a manager that I could talk to later. Really poor way to treat a guest who had already paid and had a room gurantee. And, I never got a refund for my prepaid room.

Pros: The best thing about the hotel is that it had a clean, comfortable bed. Next would be proximity to 6th street... a short drivable distance.

Cons: Plenty of things to dislike about this hotel. I'll start with the most obvious. This hotel is extremely outdated and could use a ton of renovations. The "bar" is a joke and the restaurant looked like an old Dennys. There's no way I'd ever have a reception here... very old and unflattering ball rooms if you can call them that. I personally wouldn't even hold a conference there. Bathrooms were outdated, pool was ok, jacuzzi is the size of my home tub... no thanks. It also had some weird foamy substance floating at the top which totally squashed any desire I had to swim. All in all, pretty disappointing for the money.

Pros: Hotel was clean and staff friendly

Cons: The rooms and bathrooms are tired and outdated.

Pros: Pool, lobby bar were nice Nice staff Air conditioned

Cons: Had to pay to get WiFi access in the room

Cons: We had a non smoking room however it was across from the stairwell and someone was smoking in the stairwell which made the hall outside our room smell of smoke along with our room which then caused repertory problems for myself and my daughter. The highway traffic noise is awful!!! Also we thought the Wi-Fi was complimentary but then they charged us for it. Outside of those things it was fine but two were huge negatives for us.

Pros: spacious rooms, acceptable breakfast.

Cons: when I checked in my first floor room was full of crickets crawling up the walls, curtains and across the floor. I asked to be moved, and the desk clerk told me "it's cricket season" as if that was an acceptable reason for me to have to sleep with them inside a hotel room. I had to insist to be moved. He told me more than once they were sold out and had no rooms. When I demanded he call another Holiday Inn and get me a room, he magically found an empty room on the 4th floor.

Pros: i previously stayed in a holiday in express in San antonio and had a good experience so I thought I'd stay with them again. Just as I expected, the room was clean and the floors were hardwood instead of carpet (that's different)!! Staff was super nice and friendly. If you need help with transportation they have a shuttle to and from the airport and phone numbers for taxi's. Check in and out was less than a minute. Beds were comfortable and food was good. I enjoyed my stay!

Cons: Nothing I can think of.

Pros: Rooms were well furnished, clean and roomy(had an "Executive Suite"). Coffee was better than expected.

Cons: Shuttle service was a bit sluggish, long wait after calling in and got ambiguous responses on inquiries.

Pros: Front desk staff, engineering staff, location

Cons: Room-to-room noise isolation, restaurant staff professionalism

Pros: Loved the indoor bar! Also loved the late night service, but not the price for the quality of food. Very nice hotel, loved the scenery. If you're traveling, this is the place to stay as it is near the airport (obviously). Overall this was a nice place for a decent price!

Cons: Price of the food..ordered a late night snack (turkey sandwich & chicken wrap)..food was almost frozen & not very tasty for $30+

Cons: there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"

Pros: Nice lobby and facilities. Checking in was pleasant.

Cons: Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.

Pros: The staff is wonderful and very helpful..

Cons: Not know which elevator was the closest to room...Staff should point this out when giving the key...

Pros: Large, nice room with your standard room stuff. 24 hr room service.

Cons: Thin walls. Parking fee. No fridge.

Pros: The hotel was immaculate and the price was great. It was my husband, 3 college aged sons and myself to see our daughter graduate. The room had 2 queens & 1 pull out sofa. For 5 adults, it was not crowded. They had a nice breakfast, including Texas shaped waffles. The staff was very friendly when we had any requests. The room was less than $120 per night...great price! We have traveled a lot this past year as a family and this was the best hotel so far!

Pros: Location to airport

Cons: The curtains didn’t close so the parking lot lights kept me up. And the shower didn’t turn on.

Cons: The hotel was old. It was obvious that they were in the process of remodeling.

Pros: The room was nice and clean. The price was great. I would tell my friends.

Pros: We arrived later in the evening than planned, but front desk mgr was welcoming and very pleasant. Our room was clean and the beds were comfy. As we were flying out the next day, we had planned to leave our car in a commercial carpark, but on the mgr's assurance that a security patrol would keep an eye on it, we did leave it in front of the motel, saving us $$ and was more convenient.

Cons: We could not adjust the air conditioning to our comfort.

Pros: The room was clean; there was a computer room which we were able to confirm our flight and get boarding passes; breakfast was good.

Cons: Not wild about the pillows

Pros: great access to shopping,variety of eating places,close to downtown,ut,great access to interstates,able to take our pet

Cons: pool -is the only thing lacking because when your traveling with family..thats a great way to relax and it also give the kids a great opportunity to feel they can do something beside stay in the room

Pros: $review.pros

Cons: The hotel staff was not very helpful. They had an attitude anytime we would ask them a question. I had a problem with my credit card and instead of being understanding and trying to help even though we paid for our room in cash they still had an attitude. The room had a smell to it the air conditioner did not work. the sheets looked like they were dirty and there were ants.

Pros: I liked the fact that our room had a King size bed and a Queen...we had 4 people and did not have to book 2 rooms...and we were not cramped on a double bed. I wish more hotels would go to this arrangement.

Cons: $review.cons

Pros: Would not recommend this hotel. Tell all our friends tripping to Austin to avoid this hotel.

Cons: Room items did not work and the shower fixture had about as much pressure as one we jimmy rig camping. We were woken up at 6:30am by staff members preparing breakfast and the noise didn't stop until well after breakfast. Not the hotel experience I thought I was paying for.

Pros: Neat & quiet

Pros: Great stay, room was nice and clean, staff was great, and the breakfast was awesome.

Pros: My flight was cancelled while I was in Austin. At the last minute I booked this hotel. I was looking for a good value, clean hotel, that was close to the airport. When I first arrived I received the best welcome from one of the employees. The entire staff was friendly and helpful. I can understand why they won the JD Power Awards the past two years. You can truly feel it in the service. The room was large, well maintained and clean. The best part was the fresh cookies that they had when we arrived. If you are looking for a place near the airport, look no further.

Pros: We arrived for the formula 1 races and the very nice staff let us leave our bags for the day as it was before check in time - when we came back and got our room it was lovely, quite chic and very clean- the decor is modern and the lighting mellow ( love!) The gentleman at the desk was super nice and recommended we eat at the nearby Mexican restaurant as there are not many eateries in walking distance- there is a Starbucks across the street so that was perfect- also they sell snacks and drinks - toothbrushes etc - We read some reviews that were mixed saying the rooms were small, the room was perfectly sized and not small at all! Very pleased with this hotel and I’m a neat freak- highly recommend

Pros: Classy .

Cons: Had to get a room attendant to clean urine off the toilet seat and rim.

Pros: The ac that's it.

Cons: Fecal matter on the toilet seat , caked on. Disgusting. The remote control for the tv , I was told by the front desk that came up to my room that you have to literally stand up next to the TV and switch the channels. I paid a buck eighty for this ??? For 20 dollars more I am now in Renaissance room. No thanks - I won't return.

Pros: Desk clerks were really good and friendly----- Goood breakfast area Really good location for the airport airport transpertation

Cons: We left our car there because they have airport transportation....when we returned the desk clerk said get a yellow cab an we will take care of it......we did, an when we arrived some older gentleman didn't seem to care what the desk clerk had told us.....thankfully, a clerk arrived and took care of us with a great attitude.

Pros: Very clean, new hotel, friendly personell, few guests, close to the Airport

Cons: The hotel is close to the airport, so you could hear the engines. However this didn't disturb me from sleeping (especially since they don't fly in the night). I am used to a good network of public transportation in Europe (which is usually not the case in the US), so getting to the city centre was not straightforward - but it was ok: take the shuttle to the airport and then take the bus downtown. You should have no problems if you have a car!

Pros: Very comfortable, quiet. The beds were comfortable and the room was very clean.

Cons: Was dissapointed that the shuttle to the airport did not run at a convenient time for usto use, It was the reason we picked a hotel close to the airport with shuttle service.

Pros: It is a very clean hotel and new building

Pros: Great location, new, helpful staff, nicely decorated, great rates and comfortable clean beds and bath.

Cons: No.

Pros: The price was great and we were upgraded to a suite since we were going to stay 3 days and without an increase in price. Customer service was awesome and it was an great, clean, new room.

Cons: The pool was not ready for use and we wanted to swim, relax and tan, but were unable to.

Cons: The room had rather strange hippie decor and the treadmill in the fitness center was nonoperational.

Pros: staff was nice but it was noisy all night long ... people coming and going all night lone.

Pros: Very kind and helpful staff Clean Pretty comfy bed Good location

Cons: Breakfast left something to be desired; the waffle maker IS shaped like Texas however.

Pros: Great customer service.

Cons: The absolute only complaint was that the elevator needed to be reprinted.

Pros: The staff was especially kind and helpful.

Pros: Staff was excellent and rooms were clean

Cons: Pillows were to small and lumpy..there were no vending machines on third floor even thou there is a sign for it..had to go all the way to first floor to get a snack or drink

Pros: It's near the airport, that much is for certain. You do have to do a crazy u-turn across 3 lanes of traffic if you're driving to get there. Staff is also very nice.

Cons: Come here if you like your hotels a little dirty, cause keeping it clean ain't their bag. you get what you pay for and at the quality inn near the airport, that isn't a lot. The breakfast made me sick and the whole place is dated and covered in grafitti.

Pros: I enjoyed the bed very comfortable and clean the breakfast was delicious

Cons: N/a

Pros: The staff was friendly and very nice. Room so clean and did not smell like an old cig. Loved the fact that if you smoked in the rooms you got charged! Once again the staff was great!!!!

Cons: N/A