Hotels near Austin Bergstrom Airport

Pros: Nice clean building. From the shallow tangible world I would like to mention that some of the receptionists are pretty. The bar staff was able to get me a salad that was vegan per my request. The free lemon flavored ice cold water was excellent. The corner room was indeed a corner room on the top floor with a cool couch and a lot of space. The bed and towels and room seemed clean. Free soap and lotion was excellent. I think the towels, pillows, and sheets, were clean. The free shuttle to the airport was great. For people not at the top of the food chain this free shuttle ride could be a great amenity.

Cons: The noise. Traffic from the highway could be heard. The cleaning crew was also shouting and slamming doors and someone was knocking things around that prevented me from getting more sleep. This was close to 9 in the morning. If you wake up at dawn this may not be a problem. Actually, the cleaning crew was also loud in the afternoon towards evening. I feel bad for these poor people that have to clean for a living, but they were loud. I think the walls must be thin and let a lot of noise in the room and out of the room. This also means the room did not feel private. For the money and top floor location on the corner one should be able to have some peace and quiet and sleep until 3PM if that is how they want to spend their time off.

Pros: Breakfast was quite good. Actually cooked food, not continental.

Cons: Weekend rate was steep for an airport hotel but this was probably due to the Formula One race that weekend and thin supply in the city. The weekday rate was reasonable.

Pros: They went well and beyond to help you get what you needed if they could

Cons: That there was no room service available without ordering and going down to get it yourself. Not a great selection of food to choose from.

Pros: The staff was very friendly and helpful! The room was clean, bed was very comfortable, and air conditioner worked well. Excellent experience.

Cons: N/a

From the moment we arrived, it was apparent that this Holiday Inn property was new. The lobby was clean and welcoming, and overall, the hotel looked nicer than other more expensive hotels I've stayed in over the years. The front desk staff were friendly and helpful as well. The rooms were spotless and the beds were very comfortable. I only have one negative item to bring up, albeit it's not that terrible overall. On the last morning of our stay, we were greeted by the housekeepers shouting conversations to each other across the hallway while cleaning different rooms. Obviously, we wouldn't expect them to clean rooms in complete silence, but this went on for at least 10 minutes right at 8:00 am. Overall, this is a fantastic hotel, and its proximity to the airport can't be topped. It's also only a 10 minute drive northwest to downtown Austin, and about 15 minutes to the amphitheater and F1 race track to the southeast. It's certainly the nicest Holiday Inn I've ever stayed at, and this stay has positively changed my opinion of the brand overall.

From the moment we arrived, it was apparent that this Holiday Inn property was new. The lobby was clean and welcoming, and overall, the hotel looked nicer than other more expensive hotels I've stayed in over the years. The front desk staff were friendly and helpful as well. The rooms were spotless and the beds were very comfortable. I only have one negative item to bring up, albeit it's not that terrible overall. On the last morning of our stay, we were greeted by the housekeepers shouting conversations to each other across the hallway while cleaning different rooms. Obviously, we wouldn't expect them to clean rooms in complete silence, but this went on for at least 10 minutes right at 8:00am. Overall, this is a fantastic hotel, and its proximity to the airport can't be topped. It's also only a 10 minute drive northwest to downtown Austin, and about 15 minutes to the amphitheater and F1 race track to the southeast. It's certainly the nicest Holiday Inn I've ever stayed at, and this stay has positively changed my opinion of the brand overall.

Pros: The staff is very helpful. The design of the room is well thought of.

Cons: The front desk staff went out of their way to help us.

Pros: They were helpful

Cons: The gentleman who checked me in was way too fast and I felt extremely rushed or a bother. In the morning the room service staff was soooo loud clanging and banging around. I have no idea what they were doing. I put the quiet please sign on my door but that didn't do much for the noise.

Pros: I arrived at the holiday inn Austin airport with my kayak reservation in hand. However they could find no record of the $169 pre-paid reservation so they charged me $219 in addition. Had I known it was going to cost me over $400, I would have stayed at the W! Also traffic is terrible on the only road able to access the hotel because of highway construction.

Cons: The hotel is brand new and clean but very expensive when you are charged twice!

Pros: We thought the location would be closer to where our grandson lived in Sunset Valley, but traffic was horrible but we made it work. Next time we come we may look for a location that may be closer.

Cons: I didn’t like the fact that I stay at other Hilton properties and earn points, and then we were told once we were on our way that booking through booking.com I would not earn any points or get any discount. We would’ve selected a location closer to where we wanted to be had we known what we found out once we got there. Not a happy camper for that particular decision. On our next trip we’ll ask questions before we choose our hotel.

Pros: Good location close to the centre of Austin (by car), big room with kitchenette and large comfortable bed. Great complimentary breakfast and super friendly staff.

Cons: You aren't guaranteed the room you check into on the Hilton app.

Pros: staff was friendly and helpful. Gal at the front desk got us ice front the kitchen late one night. breakfast was good.room layout is great- new looking appliances.

Cons: this hotel needs a deep clean, more staff and some updates. floor in kitchen area was dirty and there was an odor. to that area. drawers had some funky sticky stuff in them. no housekeeping on one day and only towel drop off on the second night. carpet looks nasty and needs replacing. not coming back.

Pros: Amazing service!!!!

Cons: N/A

Cons: Most wonderful hotel experience I've had to date. Many thanks to the staff for being to friendly and helpful and genuinely happy to do so.

Pros: Big rooms ,friendly staff,close to my corporate office

Cons: Not a lot of restaurants near the hotel so you have travel through the maze of Austin interstate to find them. Good BBQ just down the street. That worked for me.

Cons: food noise in lobby

Pros: It was clean, quiet, the staff was very nice and helpful

Cons: N/a

Pros: VERY NICE PROPERTY AND THE STAFF WAS VERY PROFESSIONAL.

Pros: Ample parking

Cons: Location

Pros: Perfect location

Cons: When I asked for a later checkout it was denied.

Cons: I booked this property after calling directly to confirm that the pool would be open, as kids really wanted to use it. I was told yes. Turns out the pool was out of service. Very disappointed kids, and unhappy me.

Pros: Made reservation at this location solely for shuttle service to Austin Airport and while we were checking in, we asked about times for shuttle. Gentleman at desk said shuttle has limited hours of service and our time needed it was not available. He told us to order an Uber and when I asked about a taxi he said they are not reliable. Less than 5 miles away from airport cost $65 and their website says complimentary shuttle service to airport.

Cons: Shuttle service to airport not operational during time we needed.

Pros: great customer service at the front desk

Pros: check in was fast room was neat and clean

Cons: Water smelled like fish guts.

Pros: The stay was very enjoyable and the hotel was one of the best we've stayed at. We would definitely stay there again.

Pros: Especially liked service staff friendliness. A special thanks to D. J. Collins, the night clerk. He helped us contact some new-found friends for whom we didn't have the last name or room number. He knew and followed all of the privacy rules and passed a message to them that allowed us to contact them. We also liked the fact that you gave the cleaning staff part of Thanksgiving day off. We didn't mind at all that there was limited cleaning service on Thanksgiving. Our air conditioning wasn't working one morning, but the lady at the desk had it fixed while we were eating breakfast. Please pass on to D. J. and others our appreciation. ---- a retired couple from Missouri

Cons: We didn't need the refrigerator, but we did notice that it had been revoved from the cabinet. Otherwise, We have no complaints about the hotel or its service.

Pros: The man at the desk, Jeff was very nice and helpful.

Cons: I was not happy with my stay at this hotel because I did not get the room that I had booked. My room was supposed to have one king bed, and instead, it had two double beds. I was told that they had no more rooms with king sized beds, even though I booked my room almost a week before my stay. The beds were also not very comfortable and the pillows were not either. Overall, I was pretty unhappy with my stay at this particular Hampton. In the past, I have always liked staying at Hampton because of how nice the rooms are, and how comfortable the beds are. I did not have that experience this time.

Pros: Close to the airport with shuttle service to and from the the airport. The shuttle was broken down when we needed to the return to the airport, but the Hampton in paid for our Taxi.

Cons: Its a hampton inn. You pretty much know what you are getting when you sign up. its a hotel with a clean bed, and free breakfast. Nothing to rave about, but at the same time nothing to complain about

Cons: The breakfast system needs to be updated. I would rather get a Buffett breakfast option or faster service. I had to wait forever to get my breakfast order after 30 mins. I understand they are new but no sense of urgency or awareness for the customers orders is a big let down

Pros: I really loved the warm welcome of Anna at the front desk. I believe she might be the Hotel Msnager. I really really liked Tyler who drove the van and picked us up from the airport when we returned after a week of travel. Thank you 😊

Pros: Wonderful staff

Cons: I was changed rooms once i got there. Breakfast was not included

Pros: The staff was excellent. One member even

Pros: The staff were so friendly and helpful, especially the airport shuttle driver

Cons: The location is slightly creepy with an abandoned hotel right next door and some sketchy characters nearby

Pros: Friendly staff.

Pros: beds are size queen which you rarely find when you book double bed rooms. comfortable beds and rooms. breakfast was okay too. the rooms are updated.

Cons: The breakfast ends at 9:30am which is a little early for a Sunday morning. Other than that, it was a great stay.

Pros: people were awesome

Cons: 3 thoughts. One, the shower curtain does not work Water all over the floor. Nothing I could do to correct this. Two, the elevator tiles were in need of repair. Hurts the hotel image. Three, the door frame on. room 218 looked as if someone had damaged it trying to break into the room. Great place… would stay again!

Pros: breakfast, comfortable bed

Cons: needs a little tlc

Pros: The room was pleasant and clean. The employees were very pleasant.

Cons: The price could have been less. They could have let me park my car there for the entirety of my trip (with the shuttle starting before 5 and after 11.

Pros: We arrived at midnight and were helped immediately, our room was spacious but basic and seemed run down even though it’s a fairly new hotel.

Cons: The beds were ok, not the most comfortable. Bathroom was not very welcoming and the quality of the workmanship was poor.

Pros: Not a whole lot...maybe the location which was close to the airport.

Cons: Breakfast and the dirty first room that was initially given to me at checkin.

Pros: .I was not given the handicap accommodations that were promised to me, then the only restroom my aunt could use was in the hallway and on one morning around 7am the damn door had been locked to the bathroom, was told all handicap rooms were.OUT OF ORDER?. So what does that mean?

Cons: I was not accommodated in any way, we had to leave the hotel before our stay was up so.our aunt could take a shower and use the facilities inside our room.. I was not given any compensation, I'll never be back to that place and will spread the word.how un accommodating this place is... So the answer I DIDN'T LIKE ANYTHING!!!!!

Pros: The king suite room was large, comfortable, and very clean. Great customer service and modern amenities. I liked the high ceilings, good air conditioning, and crown molding. The smart TV with access to Youtube and ability to log into Netflix was a great bonus.

Cons: Although Riverside Dr has improved in the recent years, it is not a neighborhood that you want to go for a jog in. Just be aware of your surroundings.

Cons: Lack of full service shuttle van to the airport.

Pros: This is the best hotel we ever stayed at. We loved every second of it. Incredibly clean and the nicest staff we have ever encountered.

Pros: breakfast

Cons: outdated facilities, looks like they are trying to update the rooms/bathroom but they need to not cut corners.

Pros: Kind staffs Clean facilities

Cons: No good accessibility to store and restaurant

Pros: Staff was great

Cons: Paper thin walls. Heard everything from people walking above me to vacuuming floors.

Pros: The room was comfortable and clean

Cons: I checked in at 11pm and left at 4am and still had to pay full price. The shuttle never came to get me from the airport so I had to call for a taxi after sitting there for over a half hour.

Pros: typical BW Plus. I like staying at BW Plus because of the consistency of the properties... I travel a lot and I like knowing what I'm getting. Great job again Best Western! Keep it up...

Pros: The a/c

Cons: First off, I was charged by kayak. Then I proceeded to get charged by the hotel. Then the night staff could not find my reservation. This lead to a long wait. Then he finally gave me a card to my room, well it was not quite my room. As I entered that first room I found a naked man sleeping on the bed. At this point I was tired and frustrated, so I went back down to the desk. The employee found an unoccupied room. The room was new, but the fit and finish of the construction is terrible. The paint had a horrendous smell, and all the seams in the drywall was very visible. Overall it was a terrible venture down to Austin.

Cons: Didn't like the limited options of bars/restaurants.

Pros: Beds and room were clean, staff was helpful and kind, we were comfortable and undisturbed by others

Cons: the breakfast was unsatisfactory, the hot food was unbearable and the items such as bagels and pastries tasted stale, we were informed that the pool was unusable during our entire stay because of one night of rain that "disrupted the chemicals" and that there was nobody available to fix it. that was a major disappointment for us and other guests.

Pros: Very clean and comfortable rooms. Friendly and helpful staff.

Cons: Nothing.

Pros: Great for a one night stay

Cons: Nothing really

Pros: This hotel was equally close to the airport and close to the city. It made staying in Austin very convenient. The room was very clean and the staff pleasant.

Cons: The walls were very thin. We could hear everything above and around us at all times of day and night. Made sleeping a bit difficult.

Pros: Bed

Cons: The shampoo, soup, conditioner, hair dryer

Pros: I LOVED THE STAFF!!! What awesome, wonderful, fantastic people!!! The room was beautiful, extremely clean and most comfortable, but it was the staff that made out stay here wonderful! I can't wait to stay here again!!!

Cons: Nothing, everything was perfect!

Pros: Location was convenient and much better value than downtown. Free parking at this location and not downtown - I feel this should be included in room rate for downtown location Breakfast is back to normal and was good

Pros: Food was great especially the lady that served the food. She was so friendly and went out of her way to make sure that we had everything and that we felt comfortable. Your front desk (Angela) was awesome. I usually stay at the Omni, but that will change for my future stay at Austin. Angela is just great, friendly and very informative. I felt like family. I especially liked that fact that she talked and joked around with me like I was an old friend. Give her a raise.

Cons: Nothing to complain

Pros: Breakfast was good, staff was nice. Pool was not all that. Looked green and a lot of debris on the bottom. It was definitely not inviting and a little run down. Everything else was above good. Area a little sketchy but not reflection on hotel. Trash outside hotel was overflowing but due to short staff that day. Overall was a very good experience!

Cons: Pool area. Would like to see that cleaned up and maybe some new chairs or something

Pros: Breakfast was good, well presented, and the staff was personable. Coffee in the lobby was always hot and available, lobby was cleaner than the halls leading away from it. Room seemed to be clean and was actually better than the rest of the hotel.

Cons: The grounds were overgrown seriously. Grass needed mowing as it was 12" tall in places, front sidewalk needs pressure washing, landscaping was almost non existent and parking lot needs sweeping. The homeless camp immediately next to the parking lot didn't give me a great first impression either. Carpet on 6th floor hall was spotted and soiled. Elevator #1 was in poor condition, made noises while moving, the floor indicator was burned out and the inside door banner about hot sauces was shredded. #2 seemed okay.

Cons: The bathroom in the lobby was as dirty as any gas station I've been to- filthy. Our room wasn't cleaned and towels were not changed- no one told us when we checked in that we would have to use them for the whole stay.

Pros: Room was clean, beds were comfy, room had fridge and coffee maker. Not too far from everything. Would stay here again if there was better hosts working there. Customer service is everything!

Cons: Front desk were unprofessional, talking bad about other guest calls and complaints in front of us and others that were waiting to be helped, really bad attitude when I called to ask for more toilet paper since our room only had 1 roll and yet there were 2 of us staying there. We were not told there wouldn't be service done to our room on our 2 night stay. Sad but seems that all front desk we talked to seemed angry and bitter. Definitely will not recommend. We had 3 rooms during our stay.

Room was comfy. However I wish there was a fridge/microwave in the room. The complimentary WiFi was a good speed. Too. The complimentary breakfast was good too! Was surprised with all the variety they had. All in all. I have no complaints for this hotel. Overall, very nice place - everyone very attentive. Everything worked in the room, good blackout curtain for sleeping. It can be a little bit of a challenge to get to the place coming from the north if the traffic is heavy, so take a look at a map when you get close.

Pros: Rooms were comfy, nice beds. Pool was nice. Breakfast decent and staff was nice. Overall great convenient spot.

Cons: Bathroom door was so weird - sliding door so. O noise or smell containment! Handset on phone didn't work, do not disturb sign fell off repeatedly (and we had to request one to begin with).

Pros: Location, Service, Well appointed room

Pros: The staff was wonderful especially Rose

Cons: A lot of construction and Sasha was rude at Check in

Pros: Our stay was somewhat pleasant. The room was clean,very importantly the sheets were too. Available extra toiletries, lots of clean towels. Breakfast was ok, great access to the hwy to local restaurants. Polite staff, smooth check-in/check-out.

Cons: Dirty pool needed to be sanitized and scrubbed. Literally smelled awful. Couldn't enjoy being in the pool at all with my family. The business printer did not work, seems like an ongoing issue since last year December 2014, based on one of the other reviews. How sad!! I couldn't print my schlitterbahn tickets, had to ask the front desk lady to help. Thankful to her she was able to print my tickets from her printer. One of the elevators was down during our stay.

Pros: Free breakfast

Cons: The fire alarm kept going off in the morning and our AC did not work! It

Cons: Lack of parking due to parking lot resurfacing. Printer in business center not working.

Pros: Clean, friendly service great price!

Cons: No coffee downstairs after breakfast buffet closed 10am, maybe just keep coffee available

Pros: proximity to venue

Pros: Interior lobby was nice receptionist was sweet

Cons: TV didn’t work no maintenance on hand

Pros: Bed was great! The shower was very slippery and had a water leak so it drippeed constantly. Also the tub was rounded off so you can't stand without holding on to the handicap bar.

Cons: See above

Cons: there was problem with shower faucet in bath room, water temperature couldn’t be adjusted, and squeaking with bathroom and closet. Was awaken around 6 am due to the noisy sound made by other customer at the hallway.

Pros: not much

Cons: all of my electronics were stolen

Pros: close enough to the race, place to sleep, tv had HDMI port to plug in personal device.

Cons: event weekend, rates were high (like 3-4x), room was normal laquinta tier. slight off smell, not the cleanest, entry floor not mopped prior to check-in. double bedroom bathroom had swing open saloon style doors and no lock and it wouldn't stay 100% closed. No fan in bathroom and shower clogged almost immediately (both occupants had very short hair).

Cons: door did not close right door plate was broken missing screws, we did not feel safe. People were smoking in both rooms next to us all we could do was smell smoke. shower leaked water all over floor. Room was not cleaned, bed was not made trash not taken out. people were parting until 3am. I even ask them to please be quite.

Pros: The staff was amazing!! The room was very clean and the bed was comfortable. We had a very nice view from our room. I loved it will stay there again.

Pros: Room was clean bed comfortable and staff was great

Cons: N/a

Pros: Bed was squeaky. Wish it had kitchen tools. Sad they are closing as the location was amazing and it was easy to take my dogs out. Ample parking even for my 26 foot moving van.

Cons: Transients came through as I was on the backside. Trash pickup needed to be more frequent.

Pros: We slept really good everything was very clean. Nice and quite 10/10 .

Cons: Nothing.

Pros: Room was spacious. Bed was comfortable. The room was clean and smelled nice.

Cons: I didn't realize that the handicap room's shower was sideways to bathe. My reservation included a breakfast but I wasn't even given a snack breakfast. Other hotels I've stayed at recently at least gave the guest a boxed snack.

Pros: The patio area outside of our room without walking thru hotel to get fresh air....

Cons: Not being able to get a glass of wine from bar...

Pros: How clean my room was ...how comfortable me and spouse during our stay the young man working at the desk was a very Pleasant young man...Over All extremely splendid...When we visit again you guys will get my business

Cons: The restaurant was closed do to the Covid-19....That was Disappointing....No breakfast..

Pros: For the economy price, I was impressed at the cleanliness of the place. The photographs of the Austin inspired musicians on the walls really brought character to the place. The guest books highlighting what one could do in Austin really made me feel as if I was in Austin and interacting with it. The bar and restaurant were nice to have in the hotel when I did not feel like venturing too far. The employees were always friendly and helpful.

Cons: The cleaning service was somewhat sporadic. During the day the halls would sometimes be clogged with cleaning people. I couldn't anticipate when a cleaner would tidy up my room because it did not happen at the same time every day.

Pros: Road noise terrible! Rate way too high for conditions at this hotel. Wyndham should not have their name on this hotel. Bed was very comfortable, shower was good. Staff accommodating. But would never stay there again.

Cons: A bottle of champagne or wine a lil more romantic vibe would've been great especially since we're from out of town celebrating New Years Eve

Pros: The location and staff are great.

Cons: The facilities are under construction that results in an annoyance and hit and miss with rooms and floors.

Pros: So close to everything great location n very clean

Cons: Can't say there was anything I was unhappy with

Pros: Staff was super friendly and incredibly helpful. They also upgraded me for free!

Cons: No free breakfast.

Pros: Nice facility well located close to all the entertainment and dining.

Pros: Beautiful hotel Very comfortable room Free airport shuttle

Cons: Would have liked free coffee

Pros: This has been one the best pet friendly hotels I've stayed at so far. Our room had a shared yard for the pups which we really enjoyed during potty time.

Cons: A/C was a bit noisy

Pros: I liked the decor of the hotel: pictures of musicians and even autographed guitars. The room was clean and comfortable and it was quiet. I slept well. The free shuttle to the airport was a pleasant surprise and I used it. The driver was friendly and I enjoyed conversing with him.

Cons: I was very disappointed in the customer service when I accidentally left my cell phone charger in the room when I checked out. I started calling the day I checked out (Friday) and also called on Saturday and Sunday and finally got word on Monday that my charger was not found, even though I reported on the exact location of the unit!

Pros: Location and price

Cons: N/a

Pros: The staff were friendly and accommodating.

Cons: It's far from downtown Austin. You will need to rent a car. Certain areas of the hotel were underconstruction.

Pros: Front desk staff and housekeeping very friendly. Room was clean and neat. Nice size TV. Only spent one night so I didn't have much experience with all aspects of hotel.

Cons: Heat/air unit is old fashioned wall unit. Not sure why there is a wall thermostat. Ran heat to warm room and unit was a bit noisy but it worked well. Same with bath air vent that ran when lights were on.

Cons: The tv channels and remote not easy - small frame picture in bigger tv screen- just annoying. Never had that problem before. Prefer upper floors to second floor.

Pros: Shower was great. Bed comfy. Like the bar in the lobby and the room service menu. Wish I could have stayed longer. Loved the rock n roll theme. .

Cons: Parking was a little sparse. Plenty of space ls but far from the front door, no usable side entrances that I saw.

Pros: Staff was excellent. Cody Black kitchen boss went above and beyond and deserves recognition. Short staffed and still knocked it out of the park. Amazing employee! Need more like him!

Pros: Easy shuttle to and from.

Cons: Bar closes pretty early.

Pros: modern clean and helpful staff

Cons: the cost was a little high

Pros: The room was large and comfortable.

Cons: There were no staff. No room service, dining room was closed. The only place to get food was at the bar Shower leaked and water ran on to the floor.

Pros: clean, convenient, free shuttle on time, friendly staff, close to airport! shower/bathroom were great

Cons: nothing

Pros: close to where I needed to be., Exceptionally clean

Cons: no wifi in room.., hot water not hot enough to soak ., no instructions of any type in room food/restaurant mediocre

Pros: The staff is wonderful and very helpful..

Cons: Not know which elevator was the closest to room...Staff should point this out when giving the key...

Pros: Nice lobby and facilities. Checking in was pleasant.

Cons: Extra for parking. No staff in the morning to answer questions about shuttle times. There was one guy working the front desk and nobody to answer the phone. Very frustrating morning. Also, rooms have carpet.

Cons: there was no internet / wifi, and the staff didn't seem to know the status of the situation, saying "as far as I know there's no internet, maybe it will be fixed tomorrow"

Pros: Front desk staff, engineering staff, location

Cons: Room-to-room noise isolation, restaurant staff professionalism

Pros: Loved the indoor bar! Also loved the late night service, but not the price for the quality of food. Very nice hotel, loved the scenery. If you're traveling, this is the place to stay as it is near the airport (obviously). Overall this was a nice place for a decent price!

Cons: Price of the food..ordered a late night snack (turkey sandwich & chicken wrap)..food was almost frozen & not very tasty for $30+

Pros: Large, nice room with your standard room stuff. 24 hr room service.

Cons: Thin walls. Parking fee. No fridge.

Pros: Everything was great

Cons: Nothing

Pros: Appearance and cleanliness

Cons: Few options in morning breakfast

Pros: It’s clean!

Pros: i previously stayed in a holiday in express in San antonio and had a good experience so I thought I'd stay with them again. Just as I expected, the room was clean and the floors were hardwood instead of carpet (that's different)!! Staff was super nice and friendly. If you need help with transportation they have a shuttle to and from the airport and phone numbers for taxi's. Check in and out was less than a minute. Beds were comfortable and food was good. I enjoyed my stay!

Cons: Nothing I can think of.

Pros: Rooms were well furnished, clean and roomy(had an "Executive Suite"). Coffee was better than expected.

Cons: Shuttle service was a bit sluggish, long wait after calling in and got ambiguous responses on inquiries.

Pros: spacious rooms, acceptable breakfast.

Cons: when I checked in my first floor room was full of crickets crawling up the walls, curtains and across the floor. I asked to be moved, and the desk clerk told me "it's cricket season" as if that was an acceptable reason for me to have to sleep with them inside a hotel room. I had to insist to be moved. He told me more than once they were sold out and had no rooms. When I demanded he call another Holiday Inn and get me a room, he magically found an empty room on the 4th floor.

Pros: location easy assess to highway and downtown

Cons: needs update in everything old noise ac heating the bathroom vents not working dirty towels in not enough bed sheets for the sofa

Pros: price. proximity to freeway.

Cons: looks like they had a leak or something and were in the process of repairing. carpet wasn’t clean, stuff under sofa bed, trim not finished, stains on the carpet. smelled like someone was smoking on our floor, front desk not really friendly, water damage on doors, mold in air conditioning and freezer. stains on sofa. felt like I had to tell my kids to touch nothing but the sheets.

Pros: Bed was very comfortable. Room was clean though needed updating. Cleaning staff was very friendly.

Cons: Front desk wasn't helpful. Maybe it was his first day on the job though. Orange juice had been watered down to the point of being orange colored water. Maybe it was a mistake though.

Cons: My phone charger got stolen when I left for 2 hours in the morning

Cons: Very outdated and not clean. Sheets were clean

Pros: Location to airport

Cons: The curtains didn’t close so the parking lot lights kept me up. And the shower didn’t turn on.

Pros: The room was nice and clean. The price was great. I would tell my friends.

Pros: The hotel was immaculate and the price was great. It was my husband, 3 college aged sons and myself to see our daughter graduate. The room had 2 queens & 1 pull out sofa. For 5 adults, it was not crowded. They had a nice breakfast, including Texas shaped waffles. The staff was very friendly when we had any requests. The room was less than $120 per night...great price! We have traveled a lot this past year as a family and this was the best hotel so far!

Cons: The hotel was old. It was obvious that they were in the process of remodeling.

Pros: close to the airport, easy check in even at night , nice breakfast and good coffee. It was a great value and I enjoyed my stay .

Cons: I liked everything.

Pros: everything from staff to the room

Cons: n/a

Cons: away from the city….not walking distance

Pros: It was close to the airport and the bed was comfortable.

Cons: It spelled musty, like old smoke. It's obviously dated and seemed it could have been cleaner. I purposely booked this for the free airport shuttle, unaware that it stopped at 9 PM. Due to delayed flight, I arrived in ATX after 9 PM so had to pay for an uber. Next morning, I discovered the shuttle needed to be scheduled. The receptionist offered to call him, but I couldn't afford to wait, so again, had to pay to take an Uber. Not that I had time for it, but I didn't identify any sort of 'breakfast', laid out as I was arranging transpo back to airport. The area where this would have been was completely dark. This is definitely NOT what I'm used to from a Wyndham property,

Pros: shuttle to airport.

Cons: shuttle coming back was a LONG uncoordinated wait. Customer service marginal. Room was first door just off lobby and breakfast area. Room was average. Basic, nothing fancy.

Pros: We arrived for the formula 1 races and the very nice staff let us leave our bags for the day as it was before check in time - when we came back and got our room it was lovely, quite chic and very clean- the decor is modern and the lighting mellow ( love!) The gentleman at the desk was super nice and recommended we eat at the nearby Mexican restaurant as there are not many eateries in walking distance- there is a Starbucks across the street so that was perfect- also they sell snacks and drinks - toothbrushes etc - We read some reviews that were mixed saying the rooms were small, the room was perfectly sized and not small at all! Very pleased with this hotel and I’m a neat freak- highly recommend

Pros: The ac that's it.

Cons: Fecal matter on the toilet seat , caked on. Disgusting. The remote control for the tv , I was told by the front desk that came up to my room that you have to literally stand up next to the TV and switch the channels. I paid a buck eighty for this ??? For 20 dollars more I am now in Renaissance room. No thanks - I won't return.

Pros: Neat & quiet

Pros: Classy .

Cons: Had to get a room attendant to clean urine off the toilet seat and rim.

Pros: Would not recommend this hotel. Tell all our friends tripping to Austin to avoid this hotel.

Cons: Room items did not work and the shower fixture had about as much pressure as one we jimmy rig camping. We were woken up at 6:30am by staff members preparing breakfast and the noise didn't stop until well after breakfast. Not the hotel experience I thought I was paying for.

Pros: Desk clerks were really good and friendly----- Goood breakfast area Really good location for the airport airport transpertation

Cons: We left our car there because they have airport transportation....when we returned the desk clerk said get a yellow cab an we will take care of it......we did, an when we arrived some older gentleman didn't seem to care what the desk clerk had told us.....thankfully, a clerk arrived and took care of us with a great attitude.

Pros: Great stay, room was nice and clean, staff was great, and the breakfast was awesome.

Pros: My flight was cancelled while I was in Austin. At the last minute I booked this hotel. I was looking for a good value, clean hotel, that was close to the airport. When I first arrived I received the best welcome from one of the employees. The entire staff was friendly and helpful. I can understand why they won the JD Power Awards the past two years. You can truly feel it in the service. The room was large, well maintained and clean. The best part was the fresh cookies that they had when we arrived. If you are looking for a place near the airport, look no further.

Pros: We did not eat the breakfast. We were ready to leave.

Cons: The door to the room looked like it had been busted into. The key card did not work. We were given an actual key. The lock on the inside was missing. The toilet ran. The TV did not work. A roach ran across the floor. Not satisfied at all!

Pros: location

Cons: the grab n go breakfast

Pros: This is the cheapest decent hotel near Austin Bergstrom. They don't mind a very late check-in when I drive up after work for a flight the next day.

Cons: Price seems pretty high for the facilities. This hotel is often relatively loud and doesn't really feel clean (whether it is or not). Took a while for staff to respond when I arrived late (although they were nice once they did).

Pros: The location was convenient to places we wanted to go.

Cons: It was advertised as having breakfast, FALSE. They had prepackaged muffins and honey buns with kids juice boxes. The woman at the front desk was unfriendly and never smiled. Price was too high for that type of service.

Pros: it’s was close to where we needed to be.

Cons: smelled terrible, laundry wasn’t working, breakfast shut down, grumpy employee, shower barely worked.

Cons: Waste of money..being a suite and with roaches ..beyond nasty

Loved the office personel! They tried their best, under the circumstances, to make my stay better. Housekeeping staff was lax on cleanliness issues, ie, hair clogs in the tub, top sheets used for bottom sheets. It did not pass the black light test.

Pros: staff was nice but it was noisy all night long ... people coming and going all night lone.

Cons: The room had rather strange hippie decor and the treadmill in the fitness center was nonoperational.

Pros: Very kind and helpful staff Clean Pretty comfy bed Good location

Cons: Breakfast left something to be desired; the waffle maker IS shaped like Texas however.

Cons: No shuttle service when i needed to leave in the morning.

Cons: I asked for jacuzzi tub room. First told me didn’t have them told me it wasn’t available. The reason I came was for that room. Stated a employee has been staying there and would no be available. Manager was suppose to contact me never contacted.

Pros: Location good

Pros: Location

Cons: The security swing latch in my room was sheared off. There were two holes in my top sheet at the top where it was visible as it was folded down. For a property that offered a laundry room they had no single serve laundry soap for purchase knowing travelers would not have their own. I’ve never had an issue w this property before just a bit befuddled w the lack of attention to detail.

Pros: The staff was especially kind and helpful.

Pros: It's near the airport, that much is for certain. You do have to do a crazy u-turn across 3 lanes of traffic if you're driving to get there. Staff is also very nice.

Cons: Come here if you like your hotels a little dirty, cause keeping it clean ain't their bag. you get what you pay for and at the quality inn near the airport, that isn't a lot. The breakfast made me sick and the whole place is dated and covered in grafitti.

Pros: Staff was excellent and rooms were clean

Cons: Pillows were to small and lumpy..there were no vending machines on third floor even thou there is a sign for it..had to go all the way to first floor to get a snack or drink

Pros: I enjoyed the bed very comfortable and clean the breakfast was delicious

Cons: N/a

Pros: Great customer service.

Cons: The absolute only complaint was that the elevator needed to be reprinted.

Pros: clean, easy location

Pros: it was nice. the room had a smell that they were trying to cover up. I’m guessing smoke …

Cons: the room smell

Pros: price

Cons: old and worn out

Pros: Didn't have breakfast so cannot comment

Cons: Cleanliness of room carpets bathroom etc. Noise from the traffic as room right opposite a main highway,which we did not realise at time of booking also a .ot of noise outside people arguing etc which was quite frightening

Pros: room was big enough for my wife and I also the bed was very comfortable and was impressed with location. There was clean towels and linen was clean as well. We asked for 1st floor due to my wife is disabled and can't do stairs and to our surprise they did what we asked and our room was on the 1st floor and close to a ramp if we needed it.

Cons: The a/c was cold but we could not keep the fan on due to it would turn off. The latch that was on the top of the door was loose but there was no need for it due to the deadbolt was good and we did not feel like we needed to lock up like Fort Knox. There was one electric plug that would not hold in our phone charger but there were many others we were able to use.

Pros: The staff was very friendly and helpful. The room was a good size for three people. The location was GREAT, only about 10 minutes from downtown and the airport.

Cons: The rooms were outdated. Once you turned on the heater it smelled like something was burning. The shower didn't seemed cleaned and the floors felt dirty.

Pros: Staff was really nice

Cons: It was dirty, other patrons were loud all night long. The area felt uncomfortable. We woke up with bites all over our legs. It was ghetto at best with a really disappointing breakfast.

We moved our daughter to college and this was near everything including her. this room was quiet and perfect price

Cons: Dirty

Pros: The roof over the walkways are rotted and leaking. Floors and furniture are stained. Noisy plumbing. If you're just looking for a place to stop and sleep, I guess this will save you from sleeping in a WaMart parking lot. Otherwise, there really isn't a lot to praise.

Pros: How quickly I was changed rooms after we let them know we did not want a smoking room because the smell was too strong.

Cons: Even though we were moved quickly, the water was extremely hot could not shower, brush teeth, wash hands etc. Had to shower in the tub with a cup in order to keep water from burning.

Pros: Nothing

Cons: The place was dirty and filthy. The worst Quinta I have ever been in.

Pros: Our room wasn't huge or decked out with super new furnishings, but it was clean. Location was fairly close to places we wanted to go--most drives were only 10 minutes or so. Staff was polite.

Cons: Our toilet was running when we came in, and the carpet by the AC unit was damp. The AC unit blew directly at the bed--both my partner and I were constantly too hot or too cold at night from having it blow on us. Our room faced the back parking lot and we got a lot of noise from outside and the lot next door. Also, the room keys are electronic and get discharged really easily when they get too close to your wallet or cell phone. Every day we had to replace at least one of them, even though we tried to keep these items far from each other. When you go to staff to have the card replaced, they don't even check ID, they'll just give you a card for the room you say. This didn't make us feel that we or our belongings were terribly safe.

Pros: The location. That's it.

Cons: Very poor security. The first evening there, someone sat on the hood of my rental car resulting in a huge dent in the hood. It was loud, almost no security at all, the parking was terrible and it's apparent they have break ins in the parking lot. Maid service was practically non-existent, I declined my second day there as the room was very clean, the maid never came back for the next 3 days. The rooms were beat, stained, and in need of renovation. For $118 a night (I realize that's cheap by Austin standards) however, they could have at least made a modicum of effort in cleaning the grounds and rooms, which they didn't. All in all, I wouldn't stay there again.

Pros: Staff was nice

Cons: Room was old. shower felt dirty. Towels were gross. Nothing good to eat in the area.

Pros: The staff at this hotel were very polite. I didn't have any issues. When we called the front desk someone immediately came to our room to help. The bathroom was huge which I liked. And nothin was out of sorts with the bedroom. It was like any other La Quinta I've stayed at before. You get what you pay for. My stay was just fine.

Cons: Our toilet and phone for our room malfunctioned while we were there.

Pros: Not much to like about this property. I do like that La Qunita is pet friendly.

Cons: The property is old and in disrepair. It has been "renovated" with new carpets that are grossly stained already. That's about the only thing I could see that was new, except maybe the flat panel television. All the doors barely closed because I the layers and layers of paint built up. The faucet in the dirty bathtub was on crooked and the shelf was falling off the wall. It's in a very shady part of town. I had a guy approach me while getting my kids out of the car after dark one night asking for money. The new La Quinta's are pretty nice but we will never stay at this location again.