Hotels near
National Indoor Arena,
Birmingham

Pros: Klm's consistantly high standards in everything they do.

Cons: Nothing

Cons: Information on arrival time was not correct

Pros: Services is good .

Cons: Food can be better

Pros: The pilot and the crews were helpful about the transit. Pilot make up a lot of time.

Cons: Flight was delayed, had to run to my next connection flight.

Cons: The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value.

Pros: Very friendly crew

Cons: In-flight system had some errors

Pros: Punctual

Cons: They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size

Pros: Good selection of movies.

Cons: Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag.

Pros: I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc.

Cons: More comfortable seats

Pros: The overall experience was good.

Cons: I wish the 777 had slightly wider seats like the A380

Pros: I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful.

Cons: It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot.

Pros: Very nice and accommodating crew!

Pros: Crew is amazing and very courteous. The seats were very comfy and food was awesome. Thanks.

Pros: Great crew and amazing food.

Pros: The crew was really sweet and making sure passengers were comfortable.