Guest reviews
Overall rating
3,2
Mediocre
Based on 68 reviews
Cleanliness
3,2
Comfort
3,4
Pick-up/Drop-off
2,9
Value for money
3,2
Pros
"Also, appreciate the airport shuttle"
(in 82 reviews)
"Car was clean ."
(in 141 reviews)
"The shuttle drivers were friendly."
(in 29 reviews)
Cons
"the worst experience ever"
(in 41 reviews)
"doesnt accept credit card insurance-charges $30/day"
(in 14 reviews)
"Long wait for shuttle"
(in 16 reviews)
Recent reviews
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Find reviews that mention:
credit card
customer service
car insurance
long wait
shuttle driver
pick up the car
returned the car
security deposit
shuttle from the airport
took about twenty minutes
car was clean
hidden fees
horrible experience
shuttle drivers
nice car
rental office
-
2,0
Pros: I was called the day before and told they didn’t have a car for me and that I needed to cancel my reservation and rebook with someone else. The told me three times to cancel while I insisted that I was not canceling and rebooking and they needed to make it right. I was told that due to the weather-
Cons: Which was a lie. Come to find out the company has gone out of business in Florida. When I called to get help from you it fell on deaf ears. Never booking with you again.
review from
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2,0
Cons: They cancelled the night before the rental
review from
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2,0
Cons: My 6 week old reservation was cancelled by the company less than 24 hours before I was to rent the car. That is bad business ethics.
review from
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2,0
Pros: Nothing I never got a car they didn't show up at the airport with a shuttle. I called and they would not answer there phone.
Cons: Everything I would never book with them again.
review from
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2,0
Cons: Order the car couple months in advance and got a call the day before picking it up letting us know that they don't have any car available and we should go online and book something else with priceline. Will never use them again
review from
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2,0
Cons: They canceled my car the night before
review from
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2,0
Cons: Went to pick up car that was booked 2 months before and location was closed down with no notification , absolutely horrible experience , worker was taking cars in but was unwilling to give me my contracted rental , rude and unprofessional . Never again!
review from
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2,0
Cons: Cancelled before trip, could not reach by phone or email, read horrible reviews about holding big deposits. Off site pickup at a major airport, and on and on.
review from
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6,0
Pros: They only have one van and they are more than 10 minutes from the airport. We had to wait over 25 minutes to get picked up. Returning the car at 8 am took 35 minutes.
Cons: More staff; a second van; opening at 6:30 AM not at 8 AM with only the van driver to check you in; Better cleaning of the car, we found cups under our seats and no washer fluid. Staff was pleasant; car was good; Could not disable Ez pass (Sun pass) so I was unable to use mine.
review from
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2,0
Pros: NOTHING
Cons: When I arrived in MCO at 9PM and waited for 45 minutes for a pick up I tried to call. Each of my 5 calls ended in a busy signal. I was forced to go to another car rental company in the airport and paid more than double their rate.
review from
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2,0
Pros: The staff was friendly, but not very helpful.
Cons: We were called prior to landing and told their shuttle service was down and given a phone number to call when we landed. No one ever answered that number after calling at least 20 times and letting it ring over and over. Ended up taking a $20 cab to Executive only to find out they had no vehicles
review from
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5,2
Cons: Pickup van never made it. Had to use Uber to get to rental office. Couldn’t get them on the phone for an hour.
review from
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2,0
Pros: I was called the day before and told they didn’t have a car for me and that I needed to cancel my reservation and rebook with someone else. The told me three times to cancel while I insisted that I was not canceling and rebooking and they needed to make it right. I was told that due to the weather-
Cons: Which was a lie. Come to find out the company has gone out of business in Florida. When I called to get help from you it fell on deaf ears. Never booking with you again.
review from
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2,0
Cons: They cancelled the night before the rental
review from
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2,0
Cons: My 6 week old reservation was cancelled by the company less than 24 hours before I was to rent the car. That is bad business ethics.
review from
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2,0
Pros: Nothing I never got a car they didn't show up at the airport with a shuttle. I called and they would not answer there phone.
Cons: Everything I would never book with them again.
review from
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2,0
Cons: Order the car couple months in advance and got a call the day before picking it up letting us know that they don't have any car available and we should go online and book something else with priceline. Will never use them again
review from
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2,0
Cons: They canceled my car the night before
review from
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2,0
Cons: Went to pick up car that was booked 2 months before and location was closed down with no notification , absolutely horrible experience , worker was taking cars in but was unwilling to give me my contracted rental , rude and unprofessional . Never again!
review from
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2,0
Cons: Cancelled before trip, could not reach by phone or email, read horrible reviews about holding big deposits. Off site pickup at a major airport, and on and on.
review from
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6,0
Pros: They only have one van and they are more than 10 minutes from the airport. We had to wait over 25 minutes to get picked up. Returning the car at 8 am took 35 minutes.
Cons: More staff; a second van; opening at 6:30 AM not at 8 AM with only the van driver to check you in; Better cleaning of the car, we found cups under our seats and no washer fluid. Staff was pleasant; car was good; Could not disable Ez pass (Sun pass) so I was unable to use mine.
review from
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2,0
Pros: NOTHING
Cons: When I arrived in MCO at 9PM and waited for 45 minutes for a pick up I tried to call. Each of my 5 calls ended in a busy signal. I was forced to go to another car rental company in the airport and paid more than double their rate.
review from
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2,0
Pros: The staff was friendly, but not very helpful.
Cons: We were called prior to landing and told their shuttle service was down and given a phone number to call when we landed. No one ever answered that number after calling at least 20 times and letting it ring over and over. Ended up taking a $20 cab to Executive only to find out they had no vehicles
review from
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5,2
Cons: Pickup van never made it. Had to use Uber to get to rental office. Couldn’t get them on the phone for an hour.
review from
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Where can I find Executive Car Rental hire cars in Orlando?
1777 Mccoy Road, Executive Car Rental car hire
Address
1777 Mccoy RoadPhone
+1 407 777 2293Top tips for hiring a car from Executive Car Rental in Orlando
- Intermediate car hires from Executive Car Rental in Orlando are around 28% cheaper than other car types, on average
FAQs about hiring a car from Executive Car Rental in Orlando
What is the most popular car hire from Executive Car Rental in Orlando?
Intermediate (Hyundai Elantra or similar) is the most frequently booked car hire type from Executive Car Rental in Orlando.
How many car hire locations does Executive Car Rental have in Orlando?
Executive Car Rental has 1 car hire location in Orlando. Take a look at our Executive Car Rental hire location map to find the best car hires near you.
Does Executive Car Rental have a car hire location at the airport: Orlando Airport (MCO)?
Yes
Does Executive Car Rental offer shuttle or airport pick-up services from Orlando Airport (MCO)?
No (according to our data)
Does Executive Car Rental have a car hire location at the airport: Orlando Sanford Intl Airport (SFB)?
No (according to our data)
Does Executive Car Rental offer shuttle or airport pick-up services from Orlando Sanford Intl Airport (SFB)?
No (according to our data)