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2.0
I booked a car rental BMW convertible, made a payment through the kayak application, came to pick up the car and it was not available, I was offered to change it for an Audi convertible, which was $70 more expensive and I had to agree to a replacement. when I received the audi car, it had a lot of damage on the left passenger side, upon completion of the lease, one of the scratches that existed when receiving the car was tried to be pinned on me. be careful and make detailed video and photo fixation of the carReviewed Sep 23 2022
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10.0
ExcelenteReviewed Aug 29 2022
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2.0
Pros:Never picked up my car. My flight was delayed and when I arrived they were closed and could not get a car. Tried calling and they told me they were out of cars. Horrible . I had to take cabs my whole trip . Never again!Reviewed Dec 29 2020
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2.0
Cons:Very poor customer relations around covid....would not allow me a refund went I canceled my reservation.Reviewed Dec 6 2020
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2.0
Pros:The staff wasn't the issue, I requested a rental at MCO airport and Kayak sent me to a Sixth rental location over 30 minutes away.Reviewed Oct 11 2020
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10.0
Pros:Easy and kind service.Cons:They could have the car you want available and not always up sell, buy buyers beware. I like chit things so of course I wanted to upgrade and not wait.Reviewed Sep 14 2020
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10.0
Cons:First time but I’ll keep on comingReviewed Aug 24 2020
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6.4
Pros:The girl who took care of us was very apologetic and got us out as quickly as possible.Cons:Rented 1 month earlier and shuttles took you to off property rental lot, this time we waited over an hour before finally finding out they are now on property. Definitely should have been told about this before our arrival. If I return late I'm charged but I was not compensated for getting my car late due to not knowing they are on property now.Reviewed Aug 18 2020
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8.0
Pros:Good customer service, friendly staff, value for rentalCons:The shuttle must improve. Waited over 20 min for pick up, and over 30 min for return to airport. Had to take an UBER because of the long wait.Reviewed Jul 8 2020
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2.0
Pros:I had to cancel due to travel restrictions and Covid 19. I lost half of what I paid. Never again.Reviewed Jun 25 2020
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10.0
Pros:Easy drop off.Reviewed May 26 2020
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8.0
Pros:Friendly Staff and branch manager authorized a shuttle ride to my hotel nearby for the night before flying out too early before Sixt opened in the morning.Cons:More check-in help. The short lines took far too long to process and receive a carReviewed Apr 22 2020
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