Brussels hotels near Étangs d'Ixelles

Cons: Small room

Cons: Shower

Pros: The room was quite large and comfortable.

Cons: Parking even thou the hotel advertises for parking available at 35 EURO per day - there was no available parking when we arrived and had to leave our car on the main road and pay by the hour. Room - The foor in our room was not very clean , there was long blonde hair on the floor and on the large mirror by the door, and this was definitely not my as I am brunette. For a 5 star hotel you would expect your room to be spotless .

Pros: Lovely single room, clean, cosy and comfortable with great amenities and great location. Lovely quality soap and shampoo, vanity kit provided, robe and slippers all extremely comfy. Room was quiet and temperature was ideal, so I slept very well.

Cons: I was charged an extortionate amount for a bottle of water at the bar (3.50 EUR for a tiny bottle of water and 5 EUR for the bottled water in the minibar which I did not take as I could not justify 8.50 EUR for water, it was very late at night so no shops nearby), and they refused to serve tap water. No complimentary water in-room was surprising given the cost of the room. I had a very unpleasant experience with the bartender, when after I bought the tiny bottle of water (enough to half-fill a glass for me and my friend), I asked if he could fill up my glass from the tap which was right there. He was rude and condescending and made me feel rather uncomfortable as a paying guest. Bit of a shame

Pros: good location

Cons: overpriced, pretentious decor but non-functional (shower impossible to set to right temperature) weird room setup with staircase

Cons: Staff was not helpful, beds were old and not comfortable at all (had two rooms to try since the first one had brown water in the bathroom since it wasn't used for a long time).

Pros: Hotel facilities detail has incorrect information. According to detail when I book room, Wifi is available with additional fee (6.95 per day). However not only wifi, internet connection (LAN) was need additional fee. If I've known LAN connection was not including room charge, I was not book this hotel. This is totally incorrect information.

Cons: Hotel must disclose not just wifi, even LAN connection require additional cost. If this was on hotel detail, I NEVER HAVE BOOKED THIS HOTEL.

Pros: Pool table Location Communal and bar area was lovely Basket of free fruit was a nice touch

Cons: Duvet wasn’t thick enough Winter garden wasn’t open during the weekend Bar service was slow - even though we were the only ones there

Pros: We thoroughly enjoyed our stay of three nights at the Stanhope. It was a convenient location for walking Brussels, and enhanced time there. The staff was great and accomodating of our needs. We loved our room which was spacious and nicely appointed.

Cons: The only semi-negative thing I can say, is that the bed was quite soft, which was not good for someone with a bad back like me. Also, we asked to have some food heated up, and they said that they would send someone to take care of this for us. They forgot, and we had to call a second time.

Pros: The staff was very friendly all the time. Clement, at the reception desk, gave us really useful tips on where to go and what to visit in Brussels. Jimmy and all the catering staff were absolutely fantastic - always checking on us to see if we needed something else. Their hot chocolate is creamy and tasty. The breakfast is the best I've ever had in a hotel and it's worth every cent. :) Also, every night we found chamomile tea, Neuhaus chocolate and comfy slippers placed beside our bed.

Pros: Very comfortable, great customer service, luxury toiletries, luxury room

Cons: Nothing..it was perfect

Pros: it was an Excellent Hotel. clean, quite. good location, good sttaff.

Cons: NOTHING

Pros: Front desk employees were very polite, as well as the breakfast staff.

Cons: This is a 5 star hotel in the lower category. If you are used to 5 star hotels internationally (even Sofitel) you might get dissapointed. You miss just the extra bit of service and expect higher standards. In example: there is no minibar, front desk just hung up the phone when they appearantly thought the conv was finished, conciërge promised us to arrange a restaurant within 20min after arrival and after we pointed out to be in a hurry, we had been waiting at the entrance for more than half an hour, and after some irritation at the concierge when asking about it, we proposed to go to our appointment and give him some more time and ask to give us a call. 1,5 hr later still no call and eventually nothing could be arranged. Eventually we orderded room service. The food was not in line with the price. Some expensive steak was tasteless and not tender. Everything came with empty salt bucket, we immediately called and it took around 15min to bring and in the meantime we already finished. Room service guy didnt speak english, and we couldnt keep the mobile table for some reason. So one of us was eating at the desk and the other on the side of the bed. Then we brought the finished dishes outside the room, stayed in the hall way until next morning, even when other staff came to ask if we needed anything else. Finally the airconditioning in the room is not working properly, it remained too warm. After discussion with the hotel manager they sincerely tried to compensate for the inconvenience. The room service was not charged and they asked what else they could do to make us feel better. With all these things adding up it was already too much of a dissapointment. When we did the check out we received a gift with chocolates. Overall appreciated the way they have tried to make up for the bad experience. Neverthelles, appearantly service and quality levels among 5 star hotels, even at Sofitel, differ seriously. Lesson learned.

Pros: Upon my arrival, i was immediately greeted by the hotel staff. Check-in was fast and efficient thanks to the friendly Madame behind the counter. From my room, i had an excellent view onto Place Jourdan. I ordered from the room menu and delivery was quick (+- 20 min) and efficient. The hotel reception was stylishly decorated (it was a week before Christmas) and made me feel at home.

Pros: Great location and facilities, extremely polite and helpful staff, exceptional breakfast, a really nice experience in general.

Cons: Expensive but typical euro pricing

Pros: Location is good, close to good shopping. City Center is walkable but it's a bit of a hike. Room was spacious, beds were comfortable. I didn't take advantage of breakfast but at 13 euros it looked like a very good value.

Cons: Despite paying for a room for 3, they provided no sheets for the pull out bed. Similarly, not enough towels and certainly not enough coffee in the morning! Room was too warm despite adjusting the A/C to the maximum setting. Strange sulfur smell coming from the bathroom.

Pros: Staff was friendly and helpful. Room was spacious. Wifi worked well.

Cons: The arrangement of having the shower in the bathtub is a bit cumbersome

Pros: Breakfast

Cons: Parking was expensive and hard to find.

Pros: They upgraded our room during our stay as we were on our honeymoon! It was extremely kind of them to do so and the room was exceptional!

Pros: The hotel was great! Nice location, the staff was very helpful and the breakfast was really good!

Cons: -

Pros: Spacious room... huge bed... clean room.. great bathroom...good location.. overall i like it

Cons: Nothing

Pros: The hotel is outstanding, a very comfortable bad with a street view, rich and varied breakfast, all the receptionists very kind, nothing to reclaim. And the tram stops and the underground is very near. All in all we had an enjoyable stay and we'll definitely repeat the experience!

Cons: The menu was very limited and offered no kids menu as family that was annoying as we had to look for meals locally

Cons: The breakfast is a bit expensive

Pros: There is a great breakfast there.

Cons: There was a problem with a shower and a room was not so clean as it should.

Pros: I feel like at home there ....Thanks to Sinan, Jean Luc, Laurent, Jordi, Maria Vittoria....I'm going very often to Brussels and I'll never change for another hotel

Cons: Nothing.....everything was perfect as usual

Pros: Staff very friendly; spacious room, good working space; comfortable beds; good insonorization.

Cons: cleanliness not spotless; reception often congested.

Pros: size of the room access to the pool and decent times for children’s swimming Lobby area Access to left luggage Seemed quiet

Cons: Initially told had to wait an hour and a half until 3pm as rooms not ready. When receptionist finally persuaded to check turns out rooms were ready - not sure why we had to push for this! Room incredibly hot (26 degrees even with window wide open). When asked if heating could be adjusted surly man flicked switches for two minutes then disappeared and reception called shortly after saying heating was off, leaving us with a very uncomfortable room. We had already asked for single duvets to try and help the situation but had to phone three times to check this. Pillows too big and room not that suitable for a family with two doubles as opposed to one double and two singles. No breakfast included but could buy for extortionate price of €25 euros per person. Pool area cold and grubby - clumps of hair in showers and in locker room. One lift out of order the whole stay meaning long waits when using the swimming area. No obvious signs for alternative stairs to use.

Pros: Large room

Cons: Standard getting old

Pros: Staff was nice Rooms were quiet.

Cons: Never visited the pool, open from 11am to 5pm?!? Restaurant was sub-par and overpriced

Cons: Overpriced breakfast

Pros: The pool, the gym and the exercise classes

Cons: Customer service was not great. Arrived early & was told my room was not available. My friend who checked in at the same time was given a room immediately. Within 5 minutes, I asked again if early check in was available and were assigned a room.

Pros: Great accommodating staff, literally around the corner from Brussels-Luxembourg train station. For leisure travel somewhat of a walk to Grand palace and tourist sites but not that far. Very nice staff and hotel.

Pros: Perfect location

Cons: All was good

Pros: It is relatively close to city center

Cons: Not clean, very poor breakfast. There were flies hovering over bread at breakfast, the room was full of dust, the cleaning of the room was done superficial. Overall impression was that nobody was taking care of making sure that there is any cleaning done.

Pros: The staff

Pros: The location is awesome. Very close to the train station. Staff was helpful and friendly. No complaints.

Pros: Lovely pool, nice rooms. Good ambience in the bar/restaurant. Staff were great.

Pros: Clean, comfortable environment, incredibly comfortable beds

Cons: I had a problem booking dinner, they didn't find me on the reservation list and had to wait 15 minutes to talk to the manager and find me a place at the restaurant