Good to know
|Distance to city centre||2,2 km|
|Nearest airport||Brussels Bruxelles-National & other airports|
|Distance to airport||11,9 km|
|"Spacious rooms with modern decor."||(in 45 reviews)|
|"Great hotel bar & restaurant."||(in 99 reviews)|
|"Good location and friendly staff."||(in 101 reviews)|
|"Staff showed attitude, slow service, unfriendly."||(in 7 reviews)|
|"smoking /smokes and poor WiFi"||(in 20 reviews)|
|"The internet connection was very poor"||(in 3 reviews)|
Time of year
Show reviews that mention
|bar and restaurant||in 167 reviews|
|brussels||in 19 reviews|
|clean room||in 60 reviews|
|close to metro||in 27 reviews|
|free movies||in 6 reviews|
|free wifi||in 78 reviews|
|friendly staff||in 166 reviews|
|good location||in 104 reviews|
|huge bed||in 139 reviews|
|internet connection||in 7 reviews|
|nice hotel||in 194 reviews|
|nice lobby||in 36 reviews|
|shops and cafes||in 11 reviews|
|slow service||in 34 reviews|
|style of the hotel||in 27 reviews|
|sunday late||in 10 reviews|
The staff was great. Very friendly and welcoming.
Horrific internet connection. Wifi fell out every 15 minutes or so, and when it DID switch on the download capacity was near zero! Terrible if you're a business traveller. How can you run a hotel in 2019 and ignore such a basic thing as wifi?
The room was very comfortable.
- there is few vegan options for breakfast; nothing vegan in the hot buffet and you would expect more from a 4* hotel - the staff was not the most welcoming; - the check in and check out takes a lots of time
I got the room with the pinball machine and I had so much fun playing it. The room I got also luckily did not face the street so it was very relaxing. Love the decorations in the room, especially the wallpaper with a map of bruxelles!
My main issue was that I had arrived after 3 pm and was told my room wasn’t ready. They did explain they were still cleaning the room and making sure they had me in a room that wasn’t facing the street. I had to wait over 30 minutes for my room to be ready. I didn’t mind too much but it took away time that I could have spent walking around the city. Also the parking structure was a little confusing to get in and out of and one of the pay stations wasn’t working so I had to walk to a different floor to pay (not the hotel’s fault I know).
Staff were very helpful on check-in. After staying at a nearby apartment on the same street we were concerned about potential noise and were given a quiet room at the rear in response to our request. The room was relatively large, comfortable, exceptionally clean and well equipped. Breakfast was excellent, with plenty of choice. Would happily stay there again.
Passages are dark and the elevator is slow (minor issues - everything else was fine)
Size of the room. Nice deco in restaurant and breakfast room! Lot of choice of breakfast
Some of stuff
8 floors, 202 non-smoking rooms9 conference rooms with 295m floor spaceCheck-in: from 3 pm, Check-out: till 12 pmAmple underground public parking with direct access to the hotel available at chargePublic transport: tram and metro stop 200 meters from the hotelRestaurant & Bar & Lounge in the hotelWIFI internet access in the conference rooms, lobby, restaurant and every roomTake it easy: Breakfast with more time for relaxation every Sunday and bank holiday until 10.30 am and free late check out until 3 pmDesk, telephone, in-room safe, fridge, 42-inch flat-screen TV, iPod connection, air conditioning, hair dryer and bath amenities in every roomFree on-demand pay TV with sports and premium movie channelsCopy machine and fax availableRoom adapted for disabled use
based on 3 814 reviews
Things to know
- Friendly atmosphere
- Spacious rooms
- Stylish hotel
- Comfortable beds
Policies vary by room type and provider.
Reviews about pentahotel Brussels City Centre
Most popular landmarks
- Église Notre-Dame du Sablon 1 km
- Grand Sablon 1,2 km
- Musées royaux des beaux-arts de Belgique 1,2 km
- Musée Magritte 1,3 km
- Place Royale 1,3 km
- Palais du Coudenberg 1,3 km
|Brussels Bruxelles-National & other airports||11,9 km|
|Antwerp Deurne||40,5 km|
|Brussels Bruxelles-Chapelle||1,3 km|
|Brussels Bruxelles-Luxembourg||1,4 km|