Brussels hotels near City 2 Shopping Mall

Pros: The location was perfect it’s right in the middle of all the touristy things to do. Walkable distance to great shopping, site seeing, and tons of restaurants. Breakfast was great, standard but filling!

Cons: Nothing it was a great place

Cons: last day receptionist wasn't helpul at all

Pros: Very centrally located and close to Grand Place.

Pros: Very close to the city central. Staff are professional.

Cons: Room is not so big.

Pros: Good location near city center. and close to railway station. Nice breakfast with big assortment and fresh fruits and juice. Clean room with good sound isolation.

Pros: Members of the stuff really nice, specially the girl from Galicia, and meals were delicious although super expensive. Good location

Cons: Prices too high, room was half done as some plugs didn't work and the hungs for the towels fell on our feet. There were builders Makin noise from 10AM to 6PM, Sunday's restaurant shuts.

Pros: The room is big for the price we paid. The bar downstairs was nice and the bartenders were friendly and even made us specialty drinks that weren't on the menu

Cons: We got to the room late in the evening, the receptionist gave us our room key. When we got to our room, our key didn't work. This happens sometimes so we weren't too upset. I came back downstairs and told another guy at the desk that we had just arrived and that our key didn't work. He fixed it and apologized, we headed to our room. When we opened the door, a woman shot up out of bed and asked "who's there". I felt terrible. Tried to apologize quickly as I spun out the door. I went back down to the desk and the people working had figured out what happened because the lady I walked in on called the front before we got down. They gave a voucher for 1 free glass of wine or beer and gave us the new key and apologized once more. When I turned to walk away, I realized that the same room that we just interrupted that woman in was still written on the key holder card. I turned and told him "this the same room we just came from". He said "oh, oh, I'm sorry." And gave me the right number. But he almost sent us back to the wrong room a third time. All kinds of other things went wrong while we were there. Loud construction RIGHT outside our window at 6am every morning. We were told we would get a five dollar voucher for the bar for every morning we didn't get our room cleaned and we never got it. 4 days in a row, we didn't want our room cleaned. We didn't care about the voucher, but when we went to the desk to ask for an extra bottle of water for our room (which comes with a free bottle of still water and sparkling every morning if you get it cleaned) the desk attendant said we couldn't have free water if our room hadn't been serviced. But when I mentioned that we never received our vouchers, there was some reason we couldn't get that either. I was so frustrated from no sleep from the construction and all the other issues (many of them too small of importance but also too many to list) that I stopped listening to their reasoning. I had decided that I'll never stay at this hotel again. Which is unfortunate because I had stayed there one night last time I was in Belgium. I didn't have much interaction with the staff as it was another late night. I just needed a bed for the evening. My only complaint was the location was kind of inconvenient but after this experience, i realized the problems are far worse than the location

Pros: The room facilities and finishing were very good, and the daily cleaning service just as well. The staff at the reception were polite and super helpful both in their ordinary duties, as well as when I needed to print the boarding ticket upon my return to pick up the baggage, as I had some problem on my smartphone.

Pros: Reception staff was fine, friendly, helpful when needed. Reception area, bar, restaurant, breakfast room is very nice. Room was large.

Cons: NO changing of bedsheets when needed Room, and especially bathroom is outdated. But good news ! They are renovating and "reopening" after the summer. Which is why there is noise from the works every week morning from 8h30-9h00 to 18h... and in the weekend from 11-12h until 18h00, which is a major downer.

Pros: Very good breakfast

Cons: The areas near the hotel are not so turistics

Pros: Newness of hotel. Up to date and fun.

Cons: No

Pros: The room was very spacious and the hotel is bright, modern, and clean. Good price but mainly made up of business travelers (we were on our honeymoon). Didn't try the restaurant/bar (Smoods) on the first floor because the priced seemed absurdly high. Would be great for a longer term business stay because of the separate desk area in the room.

Cons: Not much negative to say. The location is a bit of a hike from the tourist hotspots like the Grand Place. It's close to the Botanique metro station which was convenient but it would have been nicer to have a quicker walk to the city center instead. If you do walk to the city center from the hotel, make sure to walk through the gardens and then down Rue Neuve - it's much nicer than walking between all of the business buildings.

Pros: Great breakfast simple fresh room decor

Cons: Hotel will not loan adapter most basic thing in most hotel bug charged almost 10€ for one. Stayed with other hotels in area none does this

Pros: Breakfast was provided in room as the Coronavirus outbreak. However it’s very expensive for what it is

Cons: Breakfast pricing There was no gym facilities available, even though the hotel has a gym but never mentioned that it wasn’t open when making a booking

Pros: Very good and spacious rooms, clean and comfortable beds, very polite and friendly staff, very good fitness room with amazing view to the city, and very very good breakfast The nice smell in the lobby is very welcoming Location; short walk to the city and the metro station is maybe 50 meters away

Cons: The parking is quite expensive

Pros: Good Location, close to tram and Metro station.

Cons: Coffee station was not always working.

Pros: We liked the art work in the room and the TV prompter for information

Cons: The staff was really rude when we were checking out. There was a problem with an overcharged credit card and they made it to seem like it was our fault and took forever to fix it. Also the location was close to a bad neighborhood and it was really far from the city center

Pros: Good price during the weekend. 80-110.

Cons: During the week 220

Pros: It was quite good hotel with great location and a good price. Clean hotel, in the center of the city. The staff is wonderful, they are ready all the time to help. Breakfast is nice, rooms were cleaned every day. I want to say special thanks to Front desk team. It was really unforgettable days. i will strongly recommend it to each of you.

Cons: It was really unforgettable days. i will strongly recommend it to each of you.

Cons: Small room with small bed.

Pros: Very close to Schuman Station. Good coffee machine in each room and comfortable beds. Bathroom was clean too.

Cons: The steam room was not open for use and limited variety for breakfast.

Pros: Good value for money, clean room, excellent breakfast, good location

Cons: The parking has extremely narrow access so you car should not be larger than mid-size, very little manoeuver possibility in the car park, not very clear which places are for hotel guests. The guy who received us at the reception did not speak dutch (quite uncommon in Belgium where 60% of the population speaks dutch), and treated us quite distantly (but polite). When checking out, we had a very friendly lady.

Pros: I like your staff how they treat the guest, very accomodating and respectful. Keep it up!

Pros: Very good facilities. Breakfast was good although not fantastic. Good bedding and nicely decorated superior room.

Cons: I was lucky enough to have been upgraded to a superior room and a free breakfast and the staff upon my arrival and when I departed actually asked me why! and whether I had family working there or somehow managed to get a privilege.. I could not believe my ears! they almost made me feel guilty for it!!

Pros: NH Stephanie is located in the Saint Gilles area of Brussels and located close to many restaurants, fine retailers and the Louise Metro Stop. Definately a GREAT value for the money. We walked everywhere but the Metro, Uber, and Taxi cabs were available if needed.

Cons: It would have been nice to have breakfast included as part of the 10 day stay - Breakfast was 17 Euro ($18.00 USD).

Pros: Breakfast was good

Pros: The hotel gave me a free upgrade to a superior room which was unexpected

Pros: Amazing staff, great room, clean and modern. Overall great stay. They really helped take care of me, and I couldn't have asked for a better experience. Excellent. And breakfast was amazing too.

Pros: Really friendly and professional Receptionist (Patrick) Location was really convenient (only 3 mins from the metro stop) Nice city-view on the 3rd floor Great variety of breakfast, exceeding expectations

Cons: Some refurbishment works in the hallways were not aesthetically pleasing The cost of the room made us expect more from the room itself

Pros: Location, staff and their service, nice breakfast.

Pros: Location and hotel staff

Cons: Parking was difficult for our vehicle, 2014 Jeep Cherokee

Pros: I liked the early check-in!

Pros: Perfect location, friendly staff,comfortable room.

Pros: Nice room, good size for 3 persons. Restaurants and shopping nearby. Appr. 20 min walk to Grand Place and old town. Very close to metro. Very attentive and heloful staff.

Cons: Nothing

Pros: location

Cons: staff, facilities, internet The facilities were poorly up-kept, the internet was extremely slow and the shower did not work. The staff was incredibly rude and they refused to fix the shower or allow us to change rooms the first day. The first few times we brought up the problem, they insinuated that the shower definitely worked, and that we were too incompetent to operate it. The third time, they finally had someone come up to look at the shower, and of course it was broken. Apparently one staff member's confirmation that our shower was broken was not good enough though, and they had to get another staff member to check the shower [which was still obviously broken] again. This whole process took around an hour of the little time we had in Brussels before we were allowed a new room. Furthermore, even after they acknowledged the broken shower, they were not the least bit apologetic for wasting our time and not believing us in the first place. As a last insult, they tried to charge us for items in the minibar that we did not take. Overall, it would have been a nice stay if there weren't any issues that needed staff help, but if something arises and you need the help of the staff, good luck because you'll need it.