Best hotels in Chiyoda (Tokyo)
A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 8 485 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
10,0
Pros: Facilities ,staff and food were excellent
Excellent
10,0
Pros: Sheer luxury and peace above the Tokyo skyline. The staff were incredibly helpful and nothing was too much effort. I can’t describe how much of a special experience it was to stay here. Don’t muck about, book this hotel. Now.
Excellent
9,6
Pros: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!
Excellent
9,6
Pros: Everything
Excellent
8,2
Pros: Location
Excellent
9,0
Excellent
10,0
Pros: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.
Excellent
9,6
Pros: The customer service and luxurious room
Excellent
10,0
Pros: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now
Excellent
9,6
Pros: Spacious room, service, clean, location and view of the city.
Excellent
9,6
Pros: Service amazing and so was the room service food
Excellent
10,0
Pros: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
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Cons: $self.cons
Details
Reviews
Overall 9,1 Excellent
Based on 8 485 reviews
Location
9,2
Pool
8,7
Vibe
8,7
Service
8,7
WiFi
8,7
Room
8,6
Breakfast
8,0
Bar
7,9
Food
7,9
Amenities
7,7
Comfort
7,5
Value
5,2
Location
9,4
Service
8,7
Food
8,2
Room
8,1
Breakfast
7,6
Value
5,1
Location
9,3
Service
8,6
Room
8,2
Food
7,5
Breakfast
7,2
Location
9,2
Service
8,8
Room
8,4
Comfort
7,6
10,0 Excellent
Pros: Facilities ,staff and food were excellent
Cons: Nothing
10,0 Excellent
Pros: Sheer luxury and peace above the Tokyo skyline. The staff were incredibly helpful and nothing was too much effort. I can’t describe how much of a special experience it was to stay here. Don’t muck about, book this hotel. Now.
Cons: The gold was too bright. Joking, there was nothing we didn’t like.
9,6 Excellent
Pros: Great location on top of Tokyo station, friendly staffs, excellent service ! Quiet and comfy environment. Staffs arranged everything for kids, also lovely cookie with eatable coloring pen. and now they can remember Shangri-La!
Cons:
9,6 Excellent
Pros: Everything
Cons:
8,2 Excellent
Pros: Location
Cons: Recognition for returning guests
9,0 Excellent
Pros:
Cons: Staff in club horizon lounge were not very welcoming. Staff in main restaurant were superb.
10,0 Excellent
Pros: Staff were very friendly and approachable and assisted perfectly with my proposal. Hotel itself was perfect and comfortable beds were nice and soft, we had the perfect night sleep.
Cons:
9,6 Excellent
Pros: The customer service and luxurious room
Cons: I had to leave
10,0 Excellent
Pros: Was one of the best hotels I ever stopped in -staff are amazingly helpful-loved the room -food in horizon club lovely and that view is wonderful-loved the little washbag of goodies too -I’m am still using them now
Cons: Nothing bad to say was the best start to my trip to Japan -just wish I could have stopped longer
9,6 Excellent
Pros: Spacious room, service, clean, location and view of the city.
Cons:
9,6 Excellent
Pros: Service amazing and so was the room service food
Cons: Little hard to find a originally
10,0 Excellent
Pros: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, just a 3-minute walk from Marunouchi Building and 9 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 4 177 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10,0
Pros: Very pretty hotel right in the middle of Tokyo. Had lots of character which is rare in Tokyo and lovely staff. My room was a bit small but very well appointed.
Excellent
9,6
Pros: Aside from the lack of breakfast included in the pricey room rate, this hotel was everything a hotel should be. The bedsheets were so soft, the room was so quiet despite the location, the black-out curtains were a dream. My friend and I were so well-rested after our first night. Highly recommend this hotel.
Excellent
8,0
Pros: It was a beautiful elegant hotel. The staff were more than helpful. They even sent a porter to help us buy tickets and get us to the station for the train to the airport because we had a great deal of luggage. Breakfast was delicious.
Excellent
9,2
Pros: The service is impeccable! Staff is very helpful and seem to understand the troubles of not being able to speak the language, and they try to explain everything very clear to you!
Excellent
9,6
Pros: Perfect location in the main Tokyo station, staff attentive to the point of absurdity, wonderful old almost colonial style building.
Good
6,7
Pros: Front desk staff..Held our bags aday before check in.
Excellent
10,0
Pros: Always perfect !
Excellent
10,0
Pros: The hotel is part of the main Tokyo train station, and connected to all the transportation. Plenty of nearby restaurants and easy to get around.
Excellent
10,0
Pros: Beautiful place, super breakfast and top service (brought us to the platform of the train to the airport)
Excellent
10,0
Pros: easy and no fuss to book
Details
Reviews
Overall 9,1 Excellent
Based on 4 177 reviews
Location
9,5
Breakfast
9,3
Vibe
9,2
Service
9,2
Food
8,8
Room
8,7
Cleanliness
8,7
Amenities
8,3
Wellness
7,6
WiFi
7,0
Value
5,3
Breakfast
9,6
Service
9,3
Location
9,3
Vibe
8,8
Food
8,6
Room
8,3
Value
4,9
Location
9,7
Vibe
9,0
Food
9,0
Cleanliness
8,9
Service
8,8
Room
8,8
Breakfast
8,7
Value
5,1
Breakfast
9,4
Location
9,3
Vibe
9,1
Service
9,0
Food
8,8
Room
8,4
Location
9,5
Service
9,1
Food
9,0
Vibe
9,0
Room
8,2
10,0 Excellent
Pros: Very pretty hotel right in the middle of Tokyo. Had lots of character which is rare in Tokyo and lovely staff. My room was a bit small but very well appointed.
Cons:
9,6 Excellent
Pros: Aside from the lack of breakfast included in the pricey room rate, this hotel was everything a hotel should be. The bedsheets were so soft, the room was so quiet despite the location, the black-out curtains were a dream. My friend and I were so well-rested after our first night. Highly recommend this hotel.
Cons: Lack of breakfast in the room rate.
8,0 Excellent
Pros: It was a beautiful elegant hotel. The staff were more than helpful. They even sent a porter to help us buy tickets and get us to the station for the train to the airport because we had a great deal of luggage. Breakfast was delicious.
Cons: I made a mistake by booking a Queen bedroom. Much to small for all our luggage. Otherwise all was just perfect.
9,2 Excellent
Pros: The service is impeccable! Staff is very helpful and seem to understand the troubles of not being able to speak the language, and they try to explain everything very clear to you!
Cons: The pillows are very uncomfortable and flat, but that’s if I’m being very picky
9,6 Excellent
Pros: Perfect location in the main Tokyo station, staff attentive to the point of absurdity, wonderful old almost colonial style building.
Cons: Breakfast is overpriced so we went out. Otherwise, could not find fault with this hotel.
6,7 Good
Pros: Front desk staff..Held our bags aday before check in.
Cons: I requested a double bed months ago but on check in said they had no more spare rooms..however for another 40,000yen they would upgrade us...The class of the hotel thought they could have been alittle more helpful
10,0 Excellent
Pros: Always perfect !
Cons:
10,0 Excellent
Pros: The hotel is part of the main Tokyo train station, and connected to all the transportation. Plenty of nearby restaurants and easy to get around.
Cons:
10,0 Excellent
Pros: Beautiful place, super breakfast and top service (brought us to the platform of the train to the airport)
Cons:
10,0 Excellent
Pros: easy and no fuss to book
Cons:
With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, just a 3-minute walk from Marunouchi Building and 9 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
A stay at HOSHINOYA Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 9,1 Excellent
Based on 1 165 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: Everything
Excellent
10,0
Excellent
9,2
Pros: Amazing Hotel. You feel like being in Kyoto in the heart of Tokyo. The hot spring is a must.
Excellent
9,2
Good
7,9
Pros: I would have preferred the option of real tatami bed.
Excellent
10,0
Pros: Just a fantastic experience, the staff were exceptional
Excellent
10,0
Pros: the style
Excellent
9,6
Pros: The beauty and the serenity of the spaces was very special
Excellent
9,2
Pros: Beautiful and tranquil with excellent attention to detail.
Excellent
10,0
Pros: Love the onsen so much
Details
Reviews
Overall 9,1 Excellent
Based on 1 165 reviews
Vibe
9,3
Food
9,0
Location
8,8
Amenities
8,7
Service
8,7
Room
8,5
Wellness
8,4
Breakfast
8,3
Comfort
8,2
Value
7,3
Food
9,2
Vibe
9,2
Amenities
8,9
Service
8,8
Location
8,8
Wellness
8,6
Comfort
8,2
Room
8,0
Value
7,6
Vibe
9,2
Amenities
8,9
Service
8,8
Comfort
8,4
Room
8,3
Wellness
7,9
10,0 Excellent
Pros: Everything
Cons: None
10,0 Excellent
Pros:
Cons: The location is in a financial/ corporate area and we prefer to be in smaller neighborhoods. But the hotel made up for it with its amazing experience.
9,2 Excellent
Pros: Amazing Hotel. You feel like being in Kyoto in the heart of Tokyo. The hot spring is a must.
Cons: Hotel entrance.Only lil downside that entrance is not obvious so some time taxi drivers dont drop you exactly there. Better sign outside would help
9,2 Excellent
Pros:
Cons: The swimming poor is in a public gym outside the hotel though by walk distance. It's inconvenient and not in good quality as the hotel.
7,9 Good
Pros: I would have preferred the option of real tatami bed.
Cons: A solid option of complete continental western menu
10,0 Excellent
Pros: Just a fantastic experience, the staff were exceptional
Cons: Nothing
10,0 Excellent
Pros: the style
Cons: the Onsen was a bit too warm
9,6 Excellent
Pros: The beauty and the serenity of the spaces was very special
Cons: Nothing
9,2 Excellent
Pros: Beautiful and tranquil with excellent attention to detail.
Cons: Bit overpriced
10,0 Excellent
Pros: Love the onsen so much
Cons:
A stay at HOSHINOYA Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
In the heart of Tokyo, Imperial Hotel is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 344 square feet (32 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Overall 9,0 Excellent
Based on 7 842 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,0
Excellent
10,0
Pros: The choice of bars and restaurants was great , staff so helpful and room was so comfortable
Good
6,0
Pros: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.
Good
7,9
Pros: Staff Location Room Good restaurants near by
Excellent
9,4
Pros: Perfect service cost lots of money
Excellent
8,8
Pros: The room was adequate in size but it was superbly fitted out. The bathroom was top class. The staff were impeccable: polite, friendly, resourceful and always welcoming. It is a top shelf 5 star hotel.
Excellent
9,0
Pros: The hotel was awesome. The rooms are big, comfortable and clean. I absolutely loved the bathroom. The shower and bath were amazing!
Good
7,5
Pros: Impeccable service levels.
Good
6,7
Pros: It is very grand and in a great location near Hibiya Park and the Imperial Palace, plus an easy walk to the shops and restaurants of Ginza. The staff were extremely polite, almost uncomfortably so (lots of deference and bowing, which as an Australian I am not used to and which we didn’t get in more modern places in Tokyo).
Excellent
9,6
Pros: The facilities and staff were excellent from when we arrived to the moment we left.
Excellent
8,0
Pros: The service was very good. It seemed that the staff anticipated the next move. Loved the original decor in parts of the hotel. We left our luggage while we traveled to Kyoto. No problem with the management. Has a lovely warm feel about it. Lots of history.
Details
Reviews
Overall 9,0 Excellent
Based on 7 842 reviews
Location
9,4
Service
9,2
Room
8,6
WiFi
8,6
Food
8,3
Breakfast
7,9
Vibe
7,9
Amenities
7,6
Value
5,5
Location
9,8
Service
9,3
Room
8,4
Breakfast
8,0
Value
5,5
Service
9,3
Location
9,2
Room
8,3
Breakfast
7,6
Value
5,3
Service
9,3
Location
9,3
Food
8,0
Breakfast
7,7
Room
7,6
Value
5,2
Location
9,6
Service
8,8
Breakfast
8,3
Room
8,1
6,0 Good
Pros:
Cons: Old furniture and TV in rooms.
10,0 Excellent
Pros: The choice of bars and restaurants was great , staff so helpful and room was so comfortable
Cons:
6,0 Good
Pros: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.
Cons: "Executive king" room was outdated and generally unimpressive, especially for the price. I have heard that the rooms in the Tower are better. I would not stay again.
7,9 Good
Pros: Staff Location Room Good restaurants near by
Cons: The beds were to hard. The restaurants were very expensive Club facilities limited
9,4 Excellent
Pros: Perfect service cost lots of money
Cons:
8,8 Excellent
Pros: The room was adequate in size but it was superbly fitted out. The bathroom was top class. The staff were impeccable: polite, friendly, resourceful and always welcoming. It is a top shelf 5 star hotel.
Cons: All restaurants were exorbitantly priced. For a 5 star hotel charging to use the swimming pool is absurd. Our room cost over $AU600 per night
9,0 Excellent
Pros: The hotel was awesome. The rooms are big, comfortable and clean. I absolutely loved the bathroom. The shower and bath were amazing!
Cons:
7,5 Good
Pros: Impeccable service levels.
Cons: Dated rooms. Queueing for breakfast.
6,7 Good
Pros: It is very grand and in a great location near Hibiya Park and the Imperial Palace, plus an easy walk to the shops and restaurants of Ginza. The staff were extremely polite, almost uncomfortably so (lots of deference and bowing, which as an Australian I am not used to and which we didn’t get in more modern places in Tokyo).
Cons: It was very overpriced and very dated. It seemed very stale and stuffy. We went to the cheapest restaurant in the hotel (the diner) and paid AUD$14 for a Coke and AUD$15 for an average tasting coffee. I felt so ripped off I wanted to cry. There were lots of businessmen and older people there. We splurged as a special final night in Japan but it was definitely not our scene, and we came away feeling disappointed.
9,6 Excellent
Pros: The facilities and staff were excellent from when we arrived to the moment we left.
Cons: We had a suite which had twin beds, which was fine for our kids but not so fine for us.
8,0 Excellent
Pros: The service was very good. It seemed that the staff anticipated the next move. Loved the original decor in parts of the hotel. We left our luggage while we traveled to Kyoto. No problem with the management. Has a lovely warm feel about it. Lots of history.
Cons: We couldn’t find fault. Even the concierge went to a great deal of trouble to work out how to get to Nikko taking first the metro and then the Express train.
In the heart of Tokyo, Imperial Hotel is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 344 square feet (32 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at The Capitol Hotel Tokyu, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 560 square feet (52 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 2 749 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,6
Pros: everything was beautiful
Excellent
10,0
Pros: Highly recommended, absolutely perfect.
Excellent
9,2
Pros: Concierge is excellent! Helped me for Route plan, packing my shopping stuff... The room facility is SMART enough.
Excellent
9,2
Pros: Excellent service in every way
Excellent
10,0
Pros: Spacious room, good location, very clean, extraordinary service
Excellent
9,2
Pros: The staff is very friendly and helpful. The location is amazing the quiet part of the city but also have loads of restaurants and shops a few streets away. With a subway station we can go to any places easily. The room is clean with good views.
Excellent
8,8
Pros: The staff and the service
Excellent
9,6
Pros: The rooms were very spacious and very well designed. Swimming pool excellent
Excellent
10,0
Pros: Location was amazing and staff were super friendly and attentive. Great view from our room on 28th floor!
Excellent
10,0
Pros: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.
Details
Reviews
Overall 9,0 Excellent
Based on 2 749 reviews
Location
9,4
WiFi
9,4
Room
9,2
Comfort
9,0
Vibe
8,9
Service
8,9
Cleanliness
8,5
Amenities
8,4
Breakfast
6,8
Value
4,4
Location
9,7
Comfort
9,2
Room
9,0
Service
8,9
Vibe
8,7
Amenities
8,6
Cleanliness
8,5
Breakfast
6,8
Value
4,6
Location
9,5
Room
9,2
Comfort
9,2
Service
9,0
Vibe
8,8
Cleanliness
8,6
Amenities
8,6
Pool
7,6
Breakfast
6,9
Value
4,4
Location
9,5
Comfort
9,2
Room
9,0
Service
8,9
Vibe
8,7
Location
9,4
Comfort
9,2
Room
9,0
Service
9,0
9,6 Excellent
Pros: everything was beautiful
Cons: Nothing
10,0 Excellent
Pros: Highly recommended, absolutely perfect.
Cons:
9,2 Excellent
Pros: Concierge is excellent! Helped me for Route plan, packing my shopping stuff... The room facility is SMART enough.
Cons: the swimming pool doesn't allow kids t go.
9,2 Excellent
Pros: Excellent service in every way
Cons:
10,0 Excellent
Pros: Spacious room, good location, very clean, extraordinary service
Cons:
9,2 Excellent
Pros: The staff is very friendly and helpful. The location is amazing the quiet part of the city but also have loads of restaurants and shops a few streets away. With a subway station we can go to any places easily. The room is clean with good views.
Cons: Sometimes the cleaning lady took away the toiletries and didn't put enough back and it's hard to communicate with the cleaning department over phone. Other than that everything is great.
8,8 Excellent
Pros: The staff and the service
Cons: The protesters which made our arrival on friday difficult and irritating as we were jet lagged and trying to sleep
9,6 Excellent
Pros: The rooms were very spacious and very well designed. Swimming pool excellent
Cons: Nothing except bar closed for renovation
10,0 Excellent
Pros: Location was amazing and staff were super friendly and attentive. Great view from our room on 28th floor!
Cons:
10,0 Excellent
Pros: Very friendly staff, very professional and efficient. From the concierge team to the cleaning staff.
Cons: Continental breakfast to improve a little.
With a stay at The Capitol Hotel Tokyu, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 560 square feet (52 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at The Peninsula Tokyo, you'll be centrally located in Tokyo, just a 3-minute walk from Imperial Garden Theatre and 7 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 3132 square feet (291 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8,9 Excellent
Based on 3 838 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,2
Pros: Most of the food I ordered were really delicious The room was spacious Also the bathroom so clean and spacious
Excellent
9,2
Pros: great location and hospitality
Excellent
8,8
Pros: Location
Excellent
9,6
Pros: The staff. The staff and the staff then comes the beautiful and spacious rooms or the fab SPA
Excellent
10,0
Pros: Brilliant staff
Excellent
10,0
Pros: Layout of room and the bathroom
Excellent
10,0
Pros: nice location and extreme helpful staff the room is spacious too
Excellent
9,4
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Excellent
8,8
Excellent
10,0
Pros: Property was exceptional. The service, facilities, location and the biggest assets of all are the wonderful staff. Management needs some form of genuine accolade for the training and engagement of all the team, departments from front of house to room service and housekeeping. Having travelled extensively for the last thirty years in quality properties I am blessed enough to warrant and recognise exceptional service and product. This hotel deserves its notations and awards and I deeply feel this is the pinnacle property in Asia. Congratulations to Sonia the GM, Patrick F&B manager and all the teams which we were cosseted by. We will certainly be back and are thankful of the cherished memories experienced during our stay in Tokyo.
Excellent
10,0
Pros: Location, service, pool staff
Excellent
9,6
Pros: Very lovely, luxurious room and bathroom!!!!! Lovely staff and very helpful concierge. Attractive pool and gym.
Details
Reviews
Overall 8,9 Excellent
Based on 3 838 reviews
Pool
9,6
Location
9,6
Wellness
9,3
Room
8,8
Comfort
8,7
Service
8,4
WiFi
8,1
Vibe
7,9
Breakfast
6,6
Location
9,8
Pool
9,7
Service
9,2
Room
8,8
Comfort
8,4
Food
6,9
Breakfast
6,1
Amenities
6,1
Location
9,5
Room
8,9
Comfort
8,9
Service
8,8
Breakfast
6,5
Location
9,8
Comfort
8,8
Room
8,5
Service
8,4
Breakfast
6,6
Location
9,7
Comfort
8,8
Room
8,6
Service
8,4
Breakfast
6,5
9,2 Excellent
Pros: Most of the food I ordered were really delicious The room was spacious Also the bathroom so clean and spacious
Cons:
9,2 Excellent
Pros: great location and hospitality
Cons: no drug stores around the hotel
8,8 Excellent
Pros: Location
Cons: High cost
9,6 Excellent
Pros: The staff. The staff and the staff then comes the beautiful and spacious rooms or the fab SPA
Cons:
10,0 Excellent
Pros: Brilliant staff
Cons:
10,0 Excellent
Pros: Layout of room and the bathroom
Cons: Not sufficient public seating
10,0 Excellent
Pros: nice location and extreme helpful staff the room is spacious too
Cons:
9,4 Excellent
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Cons: Nothing comes to mind
8,8 Excellent
Pros:
Cons: Hotel charged twice! First deposit and then charge. In these levels of Hotel amount should be closed against deposit! I'm still waiting return.
10,0 Excellent
Pros: Property was exceptional. The service, facilities, location and the biggest assets of all are the wonderful staff. Management needs some form of genuine accolade for the training and engagement of all the team, departments from front of house to room service and housekeeping. Having travelled extensively for the last thirty years in quality properties I am blessed enough to warrant and recognise exceptional service and product. This hotel deserves its notations and awards and I deeply feel this is the pinnacle property in Asia. Congratulations to Sonia the GM, Patrick F&B manager and all the teams which we were cosseted by. We will certainly be back and are thankful of the cherished memories experienced during our stay in Tokyo.
Cons: Nothing.
10,0 Excellent
Pros: Location, service, pool staff
Cons:
9,6 Excellent
Pros: Very lovely, luxurious room and bathroom!!!!! Lovely staff and very helpful concierge. Attractive pool and gym.
Cons: Very expensive - could have put a few "extras" in room to make it feel a little more welcoming - like the rice crackers each night, instead of just the first night; sweets at the end of the day. The second night the maid forgot to put the top sheet on the bed - we had to call housekeeping as we were getting ready for bed. They delivered it promptly, but we had to ask the man who brought the top sheet to make the bed up - not us. That was the only glitch - but for the cost of this hotel, there really should be NO glitches.
With a stay at The Peninsula Tokyo, you'll be centrally located in Tokyo, just a 3-minute walk from Imperial Garden Theatre and 7 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 3132 square feet (291 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Marunouchi Hotel in Tokyo (Marunouchi), you'll be a 5-minute walk from Marunouchi Building and 11 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 2 753 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: room was big for Japan standard, bed was comfortable. Sparkling clean bathroom, the toiletries were extensive catering to both.
Excellent
9,6
Pros: Close to station & staff were very helpful
Excellent
10,0
Pros: The size of the room, the king size bed, the view of the old Tokyo station building - the whole package was fantastic. The mattress was perfect. I mean it. We slept soundly and peacefully. The bar and humidor on Level 7 was an unexpected luxury too. The wifi was very fast and easy to connect to. The staff were outstanding. They really made us feel very welcome and at ease. Proximity to Tokyo Station was important to us on this trip and it’s right there. I mean it was two minutes to get from the hotel to the NEX train for the airport. We’d been cycling across northern Honshu and arrived looking less-than-glamorous, the staff treated us no differently and weren’t judgemental or snobby.
Excellent
10,0
Pros: Location
Good
7,1
Excellent
9,6
Pros: Close. Clean. convenient. Great staff.
Excellent
9,6
Pros: Location
Excellent
10,0
Pros: The location, staff, room, and features for guests were all excellent.
Excellent
9,2
Pros: Location and the bar
Excellent
10,0
Pros: Everything in the right place and in working order. Excellent location
Excellent
9,2
Pros: Great location next to Tokyo station and superb high quality facilities
Good
7,5
Pros: Clean, staff friendly, nice looking room.
Details
Reviews
Overall 8,9 Excellent
Based on 2 753 reviews
Location
9,6
Service
9,0
Vibe
8,8
Room
8,5
Amenities
7,5
Breakfast
7,2
WiFi
6,5
Value
5,4
Location
9,8
Service
9,1
Room
7,4
Breakfast
7,0
Value
5,5
Location
9,8
Service
9,2
Cleanliness
8,7
Vibe
8,6
Room
8,6
Breakfast
7,3
Value
5,8
Location
9,5
Service
9,2
Room
8,3
Breakfast
7,0
Comfort
6,2
Value
5,1
Location
9,5
Service
9,1
Vibe
8,7
Cleanliness
8,2
Room
8,2
Breakfast
7,2
Value
4,8
10,0 Excellent
Pros: room was big for Japan standard, bed was comfortable. Sparkling clean bathroom, the toiletries were extensive catering to both.
Cons: Breakfast was great but it would be nice if there was a variation on what is served.
9,6 Excellent
Pros: Close to station & staff were very helpful
Cons:
10,0 Excellent
Pros: The size of the room, the king size bed, the view of the old Tokyo station building - the whole package was fantastic. The mattress was perfect. I mean it. We slept soundly and peacefully. The bar and humidor on Level 7 was an unexpected luxury too. The wifi was very fast and easy to connect to. The staff were outstanding. They really made us feel very welcome and at ease. Proximity to Tokyo Station was important to us on this trip and it’s right there. I mean it was two minutes to get from the hotel to the NEX train for the airport. We’d been cycling across northern Honshu and arrived looking less-than-glamorous, the staff treated us no differently and weren’t judgemental or snobby.
Cons: For our experience - there was nothing. The experience was tremendous
10,0 Excellent
Pros: Location
Cons:
7,1 Good
Pros:
Cons: the smell of cigarette smoke in the hallways was very sow and off putting
9,6 Excellent
Pros: Close. Clean. convenient. Great staff.
Cons:
9,6 Excellent
Pros: Location
Cons: Nothing to dislike
10,0 Excellent
Pros: The location, staff, room, and features for guests were all excellent.
Cons:
9,2 Excellent
Pros: Location and the bar
Cons: Bathroom is too small
10,0 Excellent
Pros: Everything in the right place and in working order. Excellent location
Cons:
9,2 Excellent
Pros: Great location next to Tokyo station and superb high quality facilities
Cons:
7,5 Good
Pros: Clean, staff friendly, nice looking room.
Cons: Business area. Breakfast options were poor. Bathroom small. Expensive.
With a stay at Marunouchi Hotel in Tokyo (Marunouchi), you'll be a 5-minute walk from Marunouchi Building and 11 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
With a stay at Aman Tokyo in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo International Forum and Tokyo Imperial Palace. This 4-star hotel is 0.5 mi (0.8 km) from Marunouchi Building and 1.2 mi (1.9 km) from Akihabara Electric Town.
Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and espresso makers. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access and concierge services.
Dining
Grab a bite at The Lounge by Aman, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
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Overall 8,9 Excellent
Based on 878 reviews
All reviews
- All reviews
- Families
- Couples
- Business
-image.jpg?width=330&height=170&crop=true)
Details
Reviews
Overall 8,9 Excellent
Based on 878 reviews
Cleanliness
10,0
Pool
9,6
Bar
9,4
Room
9,4
Vibe
9,0
Comfort
8,8
Amenities
8,7
Location
8,6
Service
8,2
Food
8,1
Wellness
7,9
Breakfast
7,6
Value
5,7
Room
9,1
Amenities
8,9
Vibe
8,9
Location
8,7
Comfort
8,7
Service
8,3
Breakfast
7,7
Room
9,2
Amenities
8,9
Vibe
8,8
Location
8,6
Comfort
8,5
Service
8,3
Food
7,9
Room
9,3
Location
8,8
Service
8,4
With a stay at Aman Tokyo in Tokyo (Chiyoda), you'll be within a 5-minute drive of Tokyo International Forum and Tokyo Imperial Palace. This 4-star hotel is 0.5 mi (0.8 km) from Marunouchi Building and 1.2 mi (1.9 km) from Akihabara Electric Town.
Rooms
Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and espresso makers. Complimentary wired and wireless Internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Amenities
Pamper yourself with a visit to the spa, which offers massages and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and an indoor pool. This hotel also features complimentary wireless Internet access and concierge services.
Dining
Grab a bite at The Lounge by Aman, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/café. Wrap up your day with a drink at the bar/lounge. English breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Business, Other Amenities
Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. This hotel has 2 meeting rooms available for events.
With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8,8 Excellent
Based on 5 257 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7,0
Pros: The room was a good size and bed was comfy. The view from the room was very good too and the location was good too.
Good
6,3
Pros: It locates close to the underground, has a convenience store in the building. The room is clean and facilitated. Multiple dining choices. The airport shuttle bus was convenient.
Excellent
8,8
Pros: The hotel was excellent with helpful staff that spoke English very well.
Excellent
8,8
Pros: Great location, staff were amazing
Excellent
10,0
Pros: New Otani hotel excels in delivering excellent customer service. It is well located close to 3 metro lines, within 100m of great authentic restaurants and shops. The hotel itself has several restaurants, post office etc - great buffet breakfast! All this is set in Beautiful Japanese gardens. Thank you New Otani for a beautiful and memorable stay!
Excellent
9,6
Pros: I love the location and the view.
Excellent
9,6
Pros: Excellent Breakfast in Garden Lobby but little disappointed with the breakfast on top of the tower building. The rooms were excellent with good facilities and well mainataned bu cleaning staff
Excellent
10,0
Pros: Loved the room with the Hinoki bath which the hotel staff moved me to after the non-smoking rooms were unavailable in the Garden Tower. The hotel is very beautiful! Staff is great - no problems getting a taxi. Great location too!
Excellent
8,8
Pros: It had a lovely garden and multiple choices for food.
Mediocre
2,0
Pros: The location is central
Excellent
9,2
Pros: Very good value for money
Details
Reviews
Overall 8,8 Excellent
Based on 5 257 reviews
Location
9,3
Service
8,7
Room
7,9
WiFi
7,6
Amenities
7,5
Breakfast
7,2
Value
5,4
Pool
5,2
Location
9,4
Service
8,7
Room
7,6
Amenities
7,4
Breakfast
6,7
Value
5,2
Pool
4,9
Location
9,5
Service
8,9
Food
8,4
Room
8,2
Amenities
7,8
Breakfast
7,2
Value
4,8
Pool
4,5
Location
9,7
Service
8,8
Amenities
7,5
Breakfast
7,2
Room
7,1
Value
5,7
Vibe
5,7
Wellness
4,9
Location
9,2
Service
8,9
Room
7,2
Breakfast
7,1
Amenities
7,1
Vibe
5,9
Value
5,3
7,0 Good
Pros: The room was a good size and bed was comfy. The view from the room was very good too and the location was good too.
Cons: In 28-30 degree heat, the pool was closed which was a shame, so nowhere to chill. Had to pay extra for the spa/pool but couldn't let you in if you have the tiniest of tattoos, which is such a shame for a very western hotel. The facilities were okay but I would not rate this as a 5 star hotel.
6,3 Good
Pros: It locates close to the underground, has a convenience store in the building. The room is clean and facilitated. Multiple dining choices. The airport shuttle bus was convenient.
Cons: EACH staff we encountered at the check in desk was incredibly ARROGANT. The first one told us we have to come back after 14:00 to check in (which is reasonable, we arrived early and just wanted to leave our luggage), but checking our IDs and booking confirmation for 10 minutes and being checked again when we came back later is absurd. No wonder the queue is such long anytime during the day. Another thing that confused me: My friends and I booked two rooms- a twin room and a triple room. On the fridge in the twin room, there was an obvious sign said “all the soft drinks are complimentary but refilling will be charged”. However we didn’t notice the existence of such sign in our triple room and we were confused when being charged at checkout. The staff said “OF COURSE they are not complimentary”. Anyway the experience was not good and definitely will not book again or refer to other friends.
8,8 Excellent
Pros: The hotel was excellent with helpful staff that spoke English very well.
Cons: We arrived late from a long flight and it took us a bit to figure out how to get to the lobby/front desk. It was very confusing finding the hotel lobby as it is located on the sixth floor.
8,8 Excellent
Pros: Great location, staff were amazing
Cons:
10,0 Excellent
Pros: New Otani hotel excels in delivering excellent customer service. It is well located close to 3 metro lines, within 100m of great authentic restaurants and shops. The hotel itself has several restaurants, post office etc - great buffet breakfast! All this is set in Beautiful Japanese gardens. Thank you New Otani for a beautiful and memorable stay!
Cons: There was nothing we didn’t like
9,6 Excellent
Pros: I love the location and the view.
Cons: Taxi stop information could be improved
9,6 Excellent
Pros: Excellent Breakfast in Garden Lobby but little disappointed with the breakfast on top of the tower building. The rooms were excellent with good facilities and well mainataned bu cleaning staff
Cons: The "warm" food on offer in the garden tower for breakfast was actually cold. The means to keep the breakfast warm needs to be improved.
10,0 Excellent
Pros: Loved the room with the Hinoki bath which the hotel staff moved me to after the non-smoking rooms were unavailable in the Garden Tower. The hotel is very beautiful! Staff is great - no problems getting a taxi. Great location too!
Cons:
8,8 Excellent
Pros: It had a lovely garden and multiple choices for food.
Cons: The pool was part of the spa services which came with an extra cost. Also, it had a Las Vegas hotel feel to it.
2,0 Mediocre
Pros: The location is central
Cons: The facilities and room is poor and old. For the price paid, it is totally not worth the money spent. You can get much better options very nearby.
9,2 Excellent
Pros: Very good value for money
Cons: The bathroom felt a bit dated compared to other 5 star hotels.
With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
A stay at Hotel Niwa Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Dome and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
Overall 8,8 Excellent
Based on 4 893 reviews
All reviews
- All reviews
- Families
- Business
- Couples
- Solo
Excellent
10,0
Pros: The hotel is an oasis in Tokyo. Walking distance to several attractions and very close to train station. Friendly staff. Good restaurant for both dinner and breakfast. Room was comfortable and a good size. A relaxing hotel.
Excellent
9,0
Pros: The amenities at the hotel are very nice and the staff is amazing.
Excellent
9,0
Good
7,5
Pros: Good location, convenient to trains
Excellent
9,6
Pros: Good service overall.
Good
6,0
Pros: Very quiet area and excellent locaton only few mins walk to station and restaurants. Hotel had sound proofing so always had good night sleep. Beds comfortable with all amenities you need. 2 restaurants on property with lovely gardens. Staff friendly and helpful. Excellent hotel.
Excellent
10,0
Pros: Easy access around Tokyo with train station nearby. Quiet location.
Excellent
10,0
Pros: Very friendly staff University neighbourhood with lots of local good food Pijama provided, free water very clean
Excellent
10,0
Pros: Great central location and great rooms. Small but has everything you need for a weekend
Excellent
9,6
Pros: The hotel has very new and clean feeling. It has a very nice Japanese garden. The breakfast is excellent!
Good
7,0
Pros: Location, style of decor, amenities, cleanliness , free phone buddy
Good
7,0
Pros: Good location. Very helpful staff
Details
Reviews
Overall 8,8 Excellent
Based on 4 893 reviews
Vibe
9,3
Location
9,1
Amenities
8,9
Service
8,9
Wellness
8,3
Room
8,2
Food
8,2
Breakfast
7,8
WiFi
7,0
Location
9,7
Vibe
9,2
Service
9,0
Amenities
8,8
Wellness
8,1
Cleanliness
8,1
Room
7,3
Breakfast
6,8
Value
5,8
Location
9,2
Vibe
9,1
Amenities
8,8
Room
8,7
Service
8,6
Wellness
8,5
Cleanliness
8,4
Breakfast
7,6
Vibe
9,3
Service
9,3
Location
9,2
Amenities
8,9
Breakfast
8,5
Cleanliness
8,5
Room
8,5
Wellness
8,2
Vibe
9,2
Location
9,1
Service
9,0
Amenities
8,9
Room
8,3
Breakfast
7,8
Comfort
7,8
Value
5,8
10,0 Excellent
Pros: The hotel is an oasis in Tokyo. Walking distance to several attractions and very close to train station. Friendly staff. Good restaurant for both dinner and breakfast. Room was comfortable and a good size. A relaxing hotel.
Cons:
9,0 Excellent
Pros: The amenities at the hotel are very nice and the staff is amazing.
Cons: The two restaurants are extremely overpriced. The least expensive dinner was 40,000 yen. This is just ridiculous, especially when you consider all the great restaurants that are just a few minutes walk from the hotel. They need a better variety of prices
9,0 Excellent
Pros:
Cons: The rooms are a little small, although it is probably like this in Tokyo.
7,5 Good
Pros: Good location, convenient to trains
Cons: Small room, typical for Japanese hotels, small lobby, just a couple of benches
9,6 Excellent
Pros: Good service overall.
Cons:
6,0 Good
Pros: Very quiet area and excellent locaton only few mins walk to station and restaurants. Hotel had sound proofing so always had good night sleep. Beds comfortable with all amenities you need. 2 restaurants on property with lovely gardens. Staff friendly and helpful. Excellent hotel.
Cons: Nothing hotel excellent.
10,0 Excellent
Pros: Easy access around Tokyo with train station nearby. Quiet location.
Cons:
10,0 Excellent
Pros: Very friendly staff University neighbourhood with lots of local good food Pijama provided, free water very clean
Cons:
10,0 Excellent
Pros: Great central location and great rooms. Small but has everything you need for a weekend
Cons: Internet didn’t work with password I was given. Wasn’t a problem as used my data on phone for what I needed it for
9,6 Excellent
Pros: The hotel has very new and clean feeling. It has a very nice Japanese garden. The breakfast is excellent!
Cons: The room is little small and not much view from the window.
7,0 Good
Pros: Location, style of decor, amenities, cleanliness , free phone buddy
Cons: None, pleased with everything offered
7,0 Good
Pros: Good location. Very helpful staff
Cons: Only one tiny gripe really - the bathroom amenities were fine but the packages of things (toothbrushes etc) were on a little plate that kept spilling all over the place and the small towels were on the vanity where we wanted to keep our stuff. It just felt a little messy! Would have been better to have a basket to contain everything, or an under vanity shelf for all the hand towels etc
A stay at Hotel Niwa Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Dome and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
A stay at Four Seasons Hotel Tokyo at Marunouchi places you in the heart of Tokyo, within a 10-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 1076 square feet (100 square meters) of event facilities. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Overall 8,8 Excellent
Based on 672 reviews
All reviews
- All reviews
- Families
- Business
- Couples
Excellent
8,3
Pros: Great location, amazing extra comfy bed, friendly staff.
Excellent
10,0
Pros: a true 5 star hotel
Excellent
9,6
Pros: We got the 5th floor suite above Tokyo Station. While it’s a treat to watch trains come and go but it’s a bit loud for certain people like my wife and son. They, however, were able to find another room after a few nights there and wife and son had sound sleep for 3 good nights.
Excellent
9,6
Pros: Wonderful, welcoming staff and impeccable service. A hotel of the highest standards. It was our honeymoon and they decorated the bed with rose petals and provided a bottle of very good champagne.
Okay
4,6
Pros: Breakfast
Excellent
10,0
Pros: Exceptional service. Went above and beyond to ensure we had a pleasant stay.
Excellent
10,0
Pros: The staff were very courteous and helpful. The bar also had a great view of the city, and made amazing cocktails. Finally, the hotel was very well located, within a great part of town and right above Tokyo Station.
Excellent
10,0
Pros: The staff are amazing!! From the pickup at the Station, to their unbelievable selfishness in helping us out. Special thanks to Maria for making all the reservations for our onward journey and making the trip so much more pleasant and enjoyable. She was just great.
Details
Reviews
Overall 8,8 Excellent
Based on 672 reviews
Service
9,3
Location
9,1
Cleanliness
8,8
Bar
8,7
Room
8,4
Vibe
8,2
Amenities
7,4
Breakfast
6,9
Service
9,2
Location
8,9
Room
7,7
Comfort
7,4
Service
9,3
Location
9,2
Room
8,2
Location
9,1
8,3 Excellent
Pros: Great location, amazing extra comfy bed, friendly staff.
Cons: Breakfast didnt have a big variety and the hotel building doesnt match a Four seasons standard.
10,0 Excellent
Pros: a true 5 star hotel
Cons: other customers were acting rudely
9,6 Excellent
Pros: We got the 5th floor suite above Tokyo Station. While it’s a treat to watch trains come and go but it’s a bit loud for certain people like my wife and son. They, however, were able to find another room after a few nights there and wife and son had sound sleep for 3 good nights.
Cons: Train tracks were kind of loud.
9,6 Excellent
Pros: Wonderful, welcoming staff and impeccable service. A hotel of the highest standards. It was our honeymoon and they decorated the bed with rose petals and provided a bottle of very good champagne.
Cons: Nothing
4,6 Okay
Pros: Breakfast
Cons: Was not good as brand image itself, hopefully the new one is better , no swimming pool as well
10,0 Excellent
Pros: Exceptional service. Went above and beyond to ensure we had a pleasant stay.
Cons:
10,0 Excellent
Pros: The staff were very courteous and helpful. The bar also had a great view of the city, and made amazing cocktails. Finally, the hotel was very well located, within a great part of town and right above Tokyo Station.
Cons: The hotel could have done with much higher floors, for a better view. It is within a tall building, but only uses 7 floors. Also, the facility only has one bar and restaurant, which limits options for guests.
10,0 Excellent
Pros: The staff are amazing!! From the pickup at the Station, to their unbelievable selfishness in helping us out. Special thanks to Maria for making all the reservations for our onward journey and making the trip so much more pleasant and enjoyable. She was just great.
Cons: Nothing
A stay at Four Seasons Hotel Tokyo at Marunouchi places you in the heart of Tokyo, within a 10-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 1076 square feet (100 square meters) of event facilities. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
With a stay at Hotel Metropolitan Edmont Tokyo in Tokyo (Iidabashi), you'll be within a 5-minute drive of Tokyo Dome and Tokyo Imperial Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 7 484 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,3
Pros: Rooms size, convenient location near metro and yamanote
Good
7,1
Good
7,9
Pros: Fast service
Excellent
9,0
Pros: Among things I liked, Hotel layout, Great location (for my meeting), Room size was a bet smaller than expected but was adequate and super clean. Ultra clean towels and bed sheet sets (Many Thanks to Housekeeping & Laundry staff), Lively lobby and extra clean hotel public areas. Special appreciation to the entire hotel crew as well as the Management .. Well job Done !
Excellent
9,2
Pros: Very clean and good location.
Excellent
10,0
Pros: Location was great - easy access to train links so you can get to all the major sites in Tokyo. Hi
Excellent
10,0
Pros: Great location, great staff and amenities. 10/10 recommend again.
Excellent
10,0
Pros: The room was very clean and the staff were all very friendly!
Excellent
10,0
Pros: Service
Good
7,5
Pros: The staff were very kind, helpful and willing to assist you to get around the Tokyo City. The location was little bit far from the center but very close to the subway. Convenient store such as Family Mart, seven eleven were very helpful to get most needed items, very close to the hotel. Breakfast was modest, the food was fresh and diversified between western and Asian style (intercontinental)
Excellent
8,5
Pros: Rooms were spacious by Tokyo standards and the bathroom/shower room were excellent. The cleanliness was very nice and the location to several different train lines was fantastic.
Excellent
9,7
Pros: This hotel was wonderful! The staff was fabulous (and had no trouble speaking English) the rooms nicely appointed, the bedding so comfortable, and the place was immaculate. It was within three different metro stops and had lots of restaurants close by, too. Our room had a stunning view and was also incredibly quiet. And it was incredibly reasonable!
Details
Reviews
Overall 8,7 Excellent
Based on 7 484 reviews
Bar
9,5
Location
9,1
Cleanliness
8,9
Food
8,7
Service
8,7
Vibe
8,6
Breakfast
8,5
Room
8,4
Value
8,1
WiFi
6,0
Location
9,1
Value
8,5
Breakfast
8,3
Room
8,3
Service
8,1
Cleanliness
9,3
Location
9,1
Service
8,7
Food
8,7
Breakfast
8,4
Room
7,8
Location
9,1
Cleanliness
9,0
Service
8,9
Breakfast
8,7
Value
8,2
Room
7,9
Location
9,2
Breakfast
8,5
Service
8,4
Food
8,3
Room
8,2
8,3 Excellent
Pros: Rooms size, convenient location near metro and yamanote
Cons: Lack of English proficiency at lobby
7,1 Good
Pros:
Cons: Glaring lights right above the bed.
7,9 Good
Pros: Fast service
Cons: Small room
9,0 Excellent
Pros: Among things I liked, Hotel layout, Great location (for my meeting), Room size was a bet smaller than expected but was adequate and super clean. Ultra clean towels and bed sheet sets (Many Thanks to Housekeeping & Laundry staff), Lively lobby and extra clean hotel public areas. Special appreciation to the entire hotel crew as well as the Management .. Well job Done !
Cons:
9,2 Excellent
Pros: Very clean and good location.
Cons: Breakfast very expensive!
10,0 Excellent
Pros: Location was great - easy access to train links so you can get to all the major sites in Tokyo. Hi
Cons: Nothing! Great hotel
10,0 Excellent
Pros: Great location, great staff and amenities. 10/10 recommend again.
Cons: Everything was great, no negatives.
10,0 Excellent
Pros: The room was very clean and the staff were all very friendly!
Cons:
10,0 Excellent
Pros: Service
Cons:
7,5 Good
Pros: The staff were very kind, helpful and willing to assist you to get around the Tokyo City. The location was little bit far from the center but very close to the subway. Convenient store such as Family Mart, seven eleven were very helpful to get most needed items, very close to the hotel. Breakfast was modest, the food was fresh and diversified between western and Asian style (intercontinental)
Cons: Hotel doesn’t provide more bottles of water. Two bottles of water per day.
8,5 Excellent
Pros: Rooms were spacious by Tokyo standards and the bathroom/shower room were excellent. The cleanliness was very nice and the location to several different train lines was fantastic.
Cons: A drawback was the room for 4 was literally 4 twin size beds set up like baracks.
9,7 Excellent
Pros: This hotel was wonderful! The staff was fabulous (and had no trouble speaking English) the rooms nicely appointed, the bedding so comfortable, and the place was immaculate. It was within three different metro stops and had lots of restaurants close by, too. Our room had a stunning view and was also incredibly quiet. And it was incredibly reasonable!
Cons:
With a stay at Hotel Metropolitan Edmont Tokyo in Tokyo (Iidabashi), you'll be within a 5-minute drive of Tokyo Dome and Tokyo Imperial Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel New Otani Tokyo, The Main, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 269 square feet (25 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8,7 Excellent
Based on 6 871 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
6,7
Pros: Outside gardens, big bed
Excellent
8,8
Pros: Very clean....very helpful staff....good location
Good
6,0
Excellent
9,6
Pros: Lovely elegant stay. Gardens are lovely and the pool fun (closes for winter on 8th Sept). Location is perfect with easy access to metro. Would recommend the airport bus if flying from Hameda as much easier than the trains.
Excellent
10,0
Pros: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.
Excellent
9,2
Pros: The Garden
Excellent
9,6
Pros: Great location. Just a few minutes from Metro Station. Excellent room and good breakfast. Helpful and polite staff.
Excellent
9,6
Pros: Good location next to Akasake area. Massive complex with a big variety of restaurants. Staff were friendly and helpful. Put aside some time to explore the Japanese garden on the grounds,
Excellent
9,0
Pros: The bed was very comfortable and big, and the walk in clothes closet was a bonus making it vey roomy and not cramped within the room. The shower was nice to have in addition to the bath rather than in it.
Excellent
9,6
Pros: Location was great, staff very professional and room very spacious for a Tokyo hotel. Sky restaurant expensive but fabulous. Very good shuttle to airport
Excellent
8,0
Pros: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.
Excellent
9,6
Pros: Close to Shinjuku garden and Imperial Palace. Lovely Japanese cedar bath in the room.
Details
Reviews
Overall 8,7 Excellent
Based on 6 871 reviews
Location
8,9
Service
8,7
WiFi
8,6
Room
8,3
Amenities
8,1
Food
7,9
Breakfast
7,6
Pool
6,0
Value
5,2
Location
9,2
Service
8,2
Room
8,1
Breakfast
7,2
Amenities
7,2
Pool
4,9
Value
4,7
Service
9,2
Room
8,7
Location
8,7
Amenities
7,9
Food
7,7
Breakfast
7,3
Pool
5,8
Value
4,8
Location
9,0
Service
8,1
Amenities
7,6
Breakfast
7,5
Room
7,0
Value
5,3
Location
9,2
Service
8,9
Food
8,2
Room
8,1
Amenities
8,1
Breakfast
7,8
Value
5,5
6,7 Good
Pros: Outside gardens, big bed
Cons: Swimming pool was closed and they wanted to charge £40 for use of indoor pool and jacuzzi. Not surprisingly it was empty. TV channels were poor.
8,8 Excellent
Pros: Very clean....very helpful staff....good location
Cons: Pool wasn't free
6,0 Good
Pros:
Cons: The restaurants in the Hotel are EXTREMELY expensive. For example, I paid $23 for a small plain yogurt and jam for breakfast. There are great restaurants right across the street and a 5 minute walk away that are much cheaper.
9,6 Excellent
Pros: Lovely elegant stay. Gardens are lovely and the pool fun (closes for winter on 8th Sept). Location is perfect with easy access to metro. Would recommend the airport bus if flying from Hameda as much easier than the trains.
Cons: Restaurants and room service are expensive when considering the battered pound sterling but this is Tokyo. Lots of reasonable priced restaurants
10,0 Excellent
Pros: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.
Cons:
9,2 Excellent
Pros: The Garden
Cons: Spa is far from main building
9,6 Excellent
Pros: Great location. Just a few minutes from Metro Station. Excellent room and good breakfast. Helpful and polite staff.
Cons: Breakfast should have been included in the price.
9,6 Excellent
Pros: Good location next to Akasake area. Massive complex with a big variety of restaurants. Staff were friendly and helpful. Put aside some time to explore the Japanese garden on the grounds,
Cons: Decor is a little dated as are the rooms. Needs some modern conveniences such as USB charges next to the bed etc.
9,0 Excellent
Pros: The bed was very comfortable and big, and the walk in clothes closet was a bonus making it vey roomy and not cramped within the room. The shower was nice to have in addition to the bath rather than in it.
Cons: The TV was not in the best position to watch from bed, and would have appreciated one or two more English speaking channels, particularly as BBC world news was dubbed in Japanese.
9,6 Excellent
Pros: Location was great, staff very professional and room very spacious for a Tokyo hotel. Sky restaurant expensive but fabulous. Very good shuttle to airport
Cons:
8,0 Excellent
Pros: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.
Cons: A tour of the hotel would be great since it's such a big place. It took me until the end of the trip to figure out how to get around easier.
9,6 Excellent
Pros: Close to Shinjuku garden and Imperial Palace. Lovely Japanese cedar bath in the room.
Cons: It was difficult to walk from the place. No hooks for towels in the bathroom.
With a stay at Hotel New Otani Tokyo, The Main, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 269 square feet (25 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
With a stay at New Otani Tokyo Executive House ZEN in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8,6 Excellent
Based on 4 168 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,5
Pros: Absolutely marvellous gardens
Excellent
9,2
Pros: Get breakfast at Satsuki rather than in the hotel lounge very unique items and well worth it.
Excellent
10,0
Pros: Breakfast was 10 out 10 ... I loved the fact that they used to bring it to my room without extra charge The room was well furnished and cosy The staff was very friendly
Excellent
9,6
Pros: Loved the garden!!!
Excellent
9,2
Pros: The Zen Lounge area.
Good
6,7
Pros: We stayed for 3 nights and the room was really nice (although a bit of a struggle to store two suitcases in room 1230). There is also an executive lounge on 11th floor which provides complimentary food drinks which caries during the day and is a nice touch. The breakfast buffet on 2nd floor is also really nice with food selection of food (both Japanese and western).
Details
Reviews
Overall 8,6 Excellent
Based on 4 168 reviews
Service
8,8
Wellness
8,5
Room
8,5
Food
8,5
Location
8,5
Breakfast
8,2
Pool
8,2
Amenities
8,0
Vibe
7,7
WiFi
7,5
Bar
7,4
Service
8,6
Food
8,3
Amenities
7,8
Vibe
7,1
Amenities
8,3
Vibe
7,4
7,5 Good
Pros: Absolutely marvellous gardens
Cons: The hotel is located in rather convenient place for transport. Standard room is small but good enough. We upgraded our room to bigger one (cost really a fortune). From my point of view there is no need to book a room in Executive House floors if you have a chance I would recommend to book a room in the Main building (just lower floors than Executive House zen) or in the garden tower. Breakfast was fabulous except for coffee. Coffee should be ordered and we had to remind staff several times before receiving. The main restaurant is really crowded at weekend we were waiting in the queue (strange situation for 5 star hotel). Absolutely child-free hotel. Due to jet lag and many tasks to do we booked a room with access to the lounge where we and our daughter can have some snacks during the date but unfortunately she was kept out after 5 30. I missed this fact in their rather long rules. Unlike others this hotel took extra pay for her accommodation with us (without additional bed she is 10 year old).
9,2 Excellent
Pros: Get breakfast at Satsuki rather than in the hotel lounge very unique items and well worth it.
Cons:
10,0 Excellent
Pros: Breakfast was 10 out 10 ... I loved the fact that they used to bring it to my room without extra charge The room was well furnished and cosy The staff was very friendly
Cons:
9,6 Excellent
Pros: Loved the garden!!!
Cons:
9,2 Excellent
Pros: The Zen Lounge area.
Cons: Breakfasts were a bit chaotic and very busy. The queue to get in the Tower Restaurant was too long - needed more staff to reduce it quicker.
6,7 Good
Pros: We stayed for 3 nights and the room was really nice (although a bit of a struggle to store two suitcases in room 1230). There is also an executive lounge on 11th floor which provides complimentary food drinks which caries during the day and is a nice touch. The breakfast buffet on 2nd floor is also really nice with food selection of food (both Japanese and western).
Cons: The hotel is very sprawling and on check in they could have given a better overview of the floors and where the different breakfast areas are. What was very disappointing for me is that breakfast is complimentary in most of locations. We were under the impression that this also included room service (as the staff did not inform us otherwise and the information I room did not say anything otherwise). As we were leaving early we got room service however when it arrived they tried to charge ¥89000 (around €80) for two plates of fruit and two portions of pancake. I found this unacceptable and I explained we were not informed of this charge as shown in the photos (after they phoned management, they left one plate of fruit but took the pancakes away). Given that we are paying over €500 per night I would have expected hotel management to err on the side of the customer instead of letting pancakes being thrown out). This put a very sour taste on an otherwise good stay. We have stayed in a number of 5 star hotels and this would have been handled much better in other hotels)
With a stay at New Otani Tokyo Executive House ZEN in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
With a stay at Akihabara Washington Hotel in Tokyo (Chiyoda), you'll be steps from Akihabara Electric Town and 11 minutes by foot from Ameya-Yokochō. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 4 191 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Good
6,5
Pros: Great location, but Akihabara giving way to Shinjuku and other newer areas.
Excellent
9,6
Pros: The location was excelent and they help us with any issue we had.
Excellent
9,2
Pros: The location is 2-5 min walk from akihabara station and the akihabara center. It is just a basic hotel where you can stay to sleep but that is all. We chose this hotel because we love the location and Akihabara, so we could visit the city center every day and also till late. The room was pretty small but hotels in Tokyo are small in general. Hotel staff were welcoming and friendly and can speak English. Besides you can always call the front office if you need any help or advices. A perfect hotel if you love Akihabara. Besides that, Ginza, Asakusa, Ueno & Tokyo main stations are also very nearby this place.
Excellent
9,2
Pros: Clean room,good breakfast
Excellent
9,6
Pros: The location was central. If you're looking for electronics, you're definitely in perfect location. Also, it will be easy to find any type of Japanese food around. The room was surprisingly spacious for Japan standard, which make it easier for us to pack our luggage in the room.
Excellent
10,0
Pros: The location is very close to station. Only in front of the hotel. The room is spacious, good with kids, very clean, and staffs are very friendly and polite. Thank you, we enjoyed our stay and holiday too
Excellent
8,8
Pros: Great location, right by Akihabara station. Room was very clean, bathroom great too. Breakfast was fabulous
Excellent
10,0
Pros: The location. You were across the street from one of the Akihabara station entrances and shopping.
Excellent
8,8
Pros: Very clean and a very good location!
Excellent
10,0
Pros: The location is superb, easy access to public transport to explore Tokyo. The room was very clean and had everything you needed for a city break.
Excellent
8,8
Pros: Location
Details
Reviews
Overall 8,6 Excellent
Based on 4 191 reviews
Location
9,6
Breakfast
8,9
Service
8,1
Room
6,5
WiFi
6,4
Comfort
3,9
Location
9,8
Breakfast
8,8
Service
7,9
Room
5,1
Comfort
2,5
Location
9,8
Breakfast
8,7
Service
8,2
Cleanliness
7,8
Room
6,9
Comfort
4,0
Location
9,8
Breakfast
8,8
Service
8,2
Room
6,6
Comfort
4,3
Location
9,8
Breakfast
9,1
Service
8,6
Room
6,9
Comfort
4,5
6,5 Good
Pros: Great location, but Akihabara giving way to Shinjuku and other newer areas.
Cons: Rooms too small and amenities dated.
9,6 Excellent
Pros: The location was excelent and they help us with any issue we had.
Cons: The location where it is.
9,2 Excellent
Pros: The location is 2-5 min walk from akihabara station and the akihabara center. It is just a basic hotel where you can stay to sleep but that is all. We chose this hotel because we love the location and Akihabara, so we could visit the city center every day and also till late. The room was pretty small but hotels in Tokyo are small in general. Hotel staff were welcoming and friendly and can speak English. Besides you can always call the front office if you need any help or advices. A perfect hotel if you love Akihabara. Besides that, Ginza, Asakusa, Ueno & Tokyo main stations are also very nearby this place.
Cons: 1. Disappointed about the breakfast, even though we read good review about it. It was a pretty small buffet with little varieties. 2. We got woken up by the front desk call often, because our room needed to clean before 2PM and every three days. But they called by 11 (we mostly left around 1-2PM since we love to sleep and we slept mostly in the late nights) Was better if we could give them a call when we need house keeping. 3. Hotel couldn’t do about this: - every morning around 8:39 AM and 11:30 PM you can hear lady talking with a loud speaker from the city for 1 minute straight (we still don’t know what it was since we don’t understand Japanese). That woke me up most of the mornings. Also you can hear the trains from our hotel room. But that is what you chose for if you stay at the hotel near the city and the train station.
9,2 Excellent
Pros: Clean room,good breakfast
Cons: Nothing
9,6 Excellent
Pros: The location was central. If you're looking for electronics, you're definitely in perfect location. Also, it will be easy to find any type of Japanese food around. The room was surprisingly spacious for Japan standard, which make it easier for us to pack our luggage in the room.
Cons:
10,0 Excellent
Pros: The location is very close to station. Only in front of the hotel. The room is spacious, good with kids, very clean, and staffs are very friendly and polite. Thank you, we enjoyed our stay and holiday too
Cons:
8,8 Excellent
Pros: Great location, right by Akihabara station. Room was very clean, bathroom great too. Breakfast was fabulous
Cons: I guess it’s the same with almost all Japanese style hotels, but the beds are small, hard and uncomfortable. If you’re willing to put up with that though then it’s great!
10,0 Excellent
Pros: The location. You were across the street from one of the Akihabara station entrances and shopping.
Cons:
8,8 Excellent
Pros: Very clean and a very good location!
Cons: The only con is that there is not a lot of space for suitcases.
10,0 Excellent
Pros: The location is superb, easy access to public transport to explore Tokyo. The room was very clean and had everything you needed for a city break.
Cons:
8,8 Excellent
Pros: Location
Cons: Nothing
With a stay at Akihabara Washington Hotel in Tokyo (Chiyoda), you'll be steps from Akihabara Electric Town and 11 minutes by foot from Ameya-Yokochō. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.
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