Tokyo hotels in Chiyoda
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A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Overall 9,2 Excellent
Based on 8 744 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10,0
Pros: Really comfortable bed and pillows! Customer service was incredible and welcoming.
Excellent
10,0
Pros: It was wonderful in every way!
Excellent
9,2
Pros: Extremely clean, I liked the shower and the attention to detail.
Excellent
8,2
Pros: Location
Excellent
8,0
Pros: Japanese food
Excellent
10,0
Pros: Friendly Stuff Diner in room is Very Good The Housekeeping was perfect
Excellent
10,0
Pros: Good smiles of staff. Great location. Get me anywhere I want to go easily. Comfortable beds. I always like to stay in this hotel when I visit Tokyo, either for business or taking holidays.
Excellent
10,0
Pros: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
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Cons: $self.cons
Details
Reviews
Overall 9,2 Excellent
Based on 8 744 reviews
WiFi
9,3
Location
9,2
Pool
8,8
Vibe
8,7
Service
8,7
Room
8,6
Breakfast
8,2
Food
8,1
Bar
7,8
Amenities
7,7
Value
5,5
Location
9,3
Service
8,8
Food
8,4
Breakfast
7,9
Room
7,9
Value
5,4
Location
9,3
Service
8,7
Room
8,5
Location
9,3
Service
8,6
Room
8,2
Amenities
7,9
Comfort
7,8
10,0 Excellent
Pros: Really comfortable bed and pillows! Customer service was incredible and welcoming.
Cons:
10,0 Excellent
Pros: It was wonderful in every way!
Cons: ——
9,2 Excellent
Pros: Extremely clean, I liked the shower and the attention to detail.
Cons: Having to change elevators at level 28 to get to my room. Beds were too soft and not what I am used to.
8,2 Excellent
Pros: Location
Cons: Recognition for returning guests
8,0 Excellent
Pros: Japanese food
Cons:
10,0 Excellent
Pros: Friendly Stuff Diner in room is Very Good The Housekeeping was perfect
Cons:
10,0 Excellent
Pros: Good smiles of staff. Great location. Get me anywhere I want to go easily. Comfortable beds. I always like to stay in this hotel when I visit Tokyo, either for business or taking holidays.
Cons: Nothing I didn't like. I like all facilities it provide with. N/a.
10,0 Excellent
Pros: Possibly the best service we've ever had at a hotel. A real gem in the heart of Tokyo. So much to do, see and eat within walking distance.
A stay at Shangri-La Hotel, Tokyo places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
A stay at HOSHINOYA Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
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Overall 9,2 Excellent
Based on 1 184 reviews
All reviews
- All reviews
- Couples
- Families
Good
7,0
Pros: Interior design was nice
Excellent
10,0
Pros: Luxury hotel with great location by Tokyo Station for sightseeing and airport access. The staff was extraordinary, service was impeccable. The room was quite comfortable and large by Tokyo standards. Beautiful spa/bath on top floor with indoor/outdoor hot bath. Really loved the lounges on each floor stocked with small snacks, tea, coffee, and beer. In the mornings, a staff member was at the lounge to make tea and coffee and serve onigiri and miso soup.
Excellent
10,0
Pros: As soon as I saw pictures of this ryoken I knew I had to stay here. Loved, loved this hotel. Design is amazing. Very attentive staff. I also liked the area. Closest station is Otemachi, but if you walk a little further there is also Tokyo station. Alot of new development around this area. NIce tree plantings and buildings with vertical gardens. Stayed in Deluxe Twin. Very spacious room. TV is in mirror -pretty cool. Bathroom good size with deep bath. Each floor has a Tea Room where you can relax and partake of the many snacks, icecreams and tea, water, cola etc. Onsen stunning -water was 41 degrees. Onsen stocked with shampoo, conditioner, hair bands, toothbrushes etc. Yukata provided. Starbucks and 7-11 close by. Enjoyed some free sake one night in the reception area. This was the 3rd hotel I stayed at in Tokyo (others were Shibuya Stream Excel and Onsen Ryokan Shigetsu -all good too) my budget could only stretch to one night here. Area in and around Tokyo Station very lively. Part of the station underground has been renovated with lovely shops and food places plus the old school Character St and Kitchen St.
Excellent
9,5
Pros: This is not a hotel, it is immersion in authentic Japan with all of the beautiful traditional rituals and experiences . Quite simply the most fabulous hotel I have ever stayed in . From the moment you slip through the beautiful oak doors you enter a world of calm , ordered tranquility ! The tatami mats and the exclusivity of each floor makes the experience more like a traditional Ryokan and everything is perfect . I slept soundly and deeply because of the calm environment . Considering this hotel is nestled in the heart of the financial district - this is no mean feat . Location was also excellent - a short walk to Tokyo station - and the staff were superb . I highly recommend this for anyone looking to experience Japanese’s hospitality at its best ! Loved it . Not cheap but understandably so given the level of service ! Thank you !
Excellent
10,0
Pros: It was a super unique luxury experience.
Excellent
10,0
Pros: An amazing experience. I loved the calming effect of the hotel's design, the lighting, and the natural wooden surfaces. Each floor is its own modern ryokan, with a communal area for tea, coffee, treats, books and more. The staff were extremeley helpful and gave me better places to shop/visit than I had in the guide books. I loved the explanation of the reason behind the screen that envelopes the building. (ask if you go). I only had breafast and it was delicious, served in my room. The onsen was very special, I went late at night and looking up at the stars was memorable. Wish I had, had time to go during the day. I arrived on the Friday and the area, which is a business district, was buzzing, at the weekend it is quieter, although the hotel is only 2 metro stops from Tokyo at its livliest.
Details
Reviews
Overall 9,2 Excellent
Based on 1 184 reviews
Vibe
9,4
Location
9,1
Food
9,0
Amenities
8,7
Room
8,7
Service
8,7
Comfort
8,6
Wellness
8,5
Breakfast
8,0
Value
7,2
Vibe
9,3
Food
9,2
Location
9,1
Amenities
9,0
Service
8,9
Comfort
8,7
Wellness
8,7
Room
8,5
Value
7,5
Vibe
9,3
Location
9,2
Amenities
9,0
Service
9,0
Food
8,9
Comfort
8,8
Room
8,6
Wellness
8,6
7,0 Good
Pros: Interior design was nice
Cons: Was not able to dine at the dining room and try chef's work because fully booked; was not told we needed to reserve early. So we ordered room service dinner which was not good. Staff was varied in service. Some were excellent, some were not good. Location of hotel was not a good part of Tokyo.
10,0 Excellent
Pros: Luxury hotel with great location by Tokyo Station for sightseeing and airport access. The staff was extraordinary, service was impeccable. The room was quite comfortable and large by Tokyo standards. Beautiful spa/bath on top floor with indoor/outdoor hot bath. Really loved the lounges on each floor stocked with small snacks, tea, coffee, and beer. In the mornings, a staff member was at the lounge to make tea and coffee and serve onigiri and miso soup.
Cons: Nothing that comes to mind.
10,0 Excellent
Pros: As soon as I saw pictures of this ryoken I knew I had to stay here. Loved, loved this hotel. Design is amazing. Very attentive staff. I also liked the area. Closest station is Otemachi, but if you walk a little further there is also Tokyo station. Alot of new development around this area. NIce tree plantings and buildings with vertical gardens. Stayed in Deluxe Twin. Very spacious room. TV is in mirror -pretty cool. Bathroom good size with deep bath. Each floor has a Tea Room where you can relax and partake of the many snacks, icecreams and tea, water, cola etc. Onsen stunning -water was 41 degrees. Onsen stocked with shampoo, conditioner, hair bands, toothbrushes etc. Yukata provided. Starbucks and 7-11 close by. Enjoyed some free sake one night in the reception area. This was the 3rd hotel I stayed at in Tokyo (others were Shibuya Stream Excel and Onsen Ryokan Shigetsu -all good too) my budget could only stretch to one night here. Area in and around Tokyo Station very lively. Part of the station underground has been renovated with lovely shops and food places plus the old school Character St and Kitchen St.
Cons:
9,5 Excellent
Pros: This is not a hotel, it is immersion in authentic Japan with all of the beautiful traditional rituals and experiences . Quite simply the most fabulous hotel I have ever stayed in . From the moment you slip through the beautiful oak doors you enter a world of calm , ordered tranquility ! The tatami mats and the exclusivity of each floor makes the experience more like a traditional Ryokan and everything is perfect . I slept soundly and deeply because of the calm environment . Considering this hotel is nestled in the heart of the financial district - this is no mean feat . Location was also excellent - a short walk to Tokyo station - and the staff were superb . I highly recommend this for anyone looking to experience Japanese’s hospitality at its best ! Loved it . Not cheap but understandably so given the level of service ! Thank you !
Cons: Nothing !
10,0 Excellent
Pros: It was a super unique luxury experience.
Cons:
10,0 Excellent
Pros: An amazing experience. I loved the calming effect of the hotel's design, the lighting, and the natural wooden surfaces. Each floor is its own modern ryokan, with a communal area for tea, coffee, treats, books and more. The staff were extremeley helpful and gave me better places to shop/visit than I had in the guide books. I loved the explanation of the reason behind the screen that envelopes the building. (ask if you go). I only had breafast and it was delicious, served in my room. The onsen was very special, I went late at night and looking up at the stars was memorable. Wish I had, had time to go during the day. I arrived on the Friday and the area, which is a business district, was buzzing, at the weekend it is quieter, although the hotel is only 2 metro stops from Tokyo at its livliest.
Cons: As you are asking. I would have liked more variety of coffee, perhaps even an nespresso on each floor? ( I like my coffee stronger)
A stay at HOSHINOYA Tokyo places you in the heart of Tokyo, within a 15-minute walk of Imperial Palace Garden and Marunouchi Building. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk.
With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, just a 3-minute walk from Marunouchi Building and 9 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 9,1 Excellent
Based on 4 338 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,6
Pros: Wonderful Hotel, fantastic location and helpful staff.
Excellent
9,6
Pros: Great location. Excellent staff. Beautiful rooms & bathroom. Stunning breakfast. Very helpful concierge services. Would definitely book again.
Excellent
10,0
Pros: Unique character, old world charm, and in an unbeatable location for travelers, at Tokyo station.
Mediocre
3,0
Pros: Way overpriced. The hotel claimed a family of 4 could fit in 2 twin beds. For $850, I expect to not be pressed against a child and have my daughter have to sleep on the couch. The staff was not very understanding. We left a day a early.
Excellent
9,0
Pros: The pleasant and efficient welcome. The room was very comfortable and clean. The location was ideal for our departure from Tokyo Station.
Excellent
10,0
Pros: Loved the Hotel and location.
Excellent
10,0
Pros: I only thought the photos did not give it justice! It was far better.
Excellent
9,0
Pros: Tokyo Station Hotel is a historical hotel that's been beautifully modernized. There's an incredible sense of luxury in airy rooms with high ceilings, including opulent bathrooms with all the modern amenities. Delicious breakfast buffet from an enormous selection of both Japanese and western cuisines in such an uplifting room. The location at Tokyo Station makes getting everywhere incredibly easy.
Details
Reviews
Overall 9,1 Excellent
Based on 4 338 reviews
Location
9,5
Breakfast
9,2
Vibe
9,2
Service
9,1
Cleanliness
8,9
Food
8,8
Room
8,7
Amenities
8,2
Wellness
7,6
WiFi
6,7
Value
5,5
Location
9,6
Breakfast
9,4
Cleanliness
8,9
Vibe
8,9
Service
8,8
Food
8,5
Room
8,3
Value
4,9
Location
9,5
Cleanliness
9,1
Vibe
9,1
Food
9,0
Service
9,0
Room
8,6
Breakfast
8,5
Value
4,8
Location
9,5
Breakfast
9,3
Vibe
9,1
Cleanliness
9,0
Food
8,8
Service
8,8
Room
8,7
Location
9,5
Service
9,1
Vibe
9,1
Food
9,0
Breakfast
8,9
Room
7,7
9,6 Excellent
Pros: Wonderful Hotel, fantastic location and helpful staff.
Cons:
9,6 Excellent
Pros: Great location. Excellent staff. Beautiful rooms & bathroom. Stunning breakfast. Very helpful concierge services. Would definitely book again.
Cons: See above
10,0 Excellent
Pros: Unique character, old world charm, and in an unbeatable location for travelers, at Tokyo station.
Cons: The rooms are not especially large, but for a short stay or a solo traveler or couple it is perfectly fine.
3,0 Mediocre
Pros: Way overpriced. The hotel claimed a family of 4 could fit in 2 twin beds. For $850, I expect to not be pressed against a child and have my daughter have to sleep on the couch. The staff was not very understanding. We left a day a early.
Cons: Small beds.
9,0 Excellent
Pros: The pleasant and efficient welcome. The room was very comfortable and clean. The location was ideal for our departure from Tokyo Station.
Cons:
10,0 Excellent
Pros: Loved the Hotel and location.
Cons: I put payment/deposit for Hotel on my travel card which tied up funds HOWEVER still waiting for credit to appear on my card 3 days later.
10,0 Excellent
Pros: I only thought the photos did not give it justice! It was far better.
Cons: Nothing to speak of.All was absolutely perfect.
9,0 Excellent
Pros: Tokyo Station Hotel is a historical hotel that's been beautifully modernized. There's an incredible sense of luxury in airy rooms with high ceilings, including opulent bathrooms with all the modern amenities. Delicious breakfast buffet from an enormous selection of both Japanese and western cuisines in such an uplifting room. The location at Tokyo Station makes getting everywhere incredibly easy.
Cons:
With a stay at The Tokyo Station Hotel, you'll be centrally located in Tokyo, just a 3-minute walk from Marunouchi Building and 9 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
In the heart of Tokyo, Imperial Hotel is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 344 square feet (32 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
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Overall 9,0 Excellent
Based on 8 225 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
9,0
Pros: Fantastic service
Good
6,0
Pros: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.
Excellent
8,0
Pros: The staff are fantastic and incredibly helpful. Anything that was asked of them they went above and beyond to deliver. Additionally, the hotel is located walking distance from restaurant districts, tourist locations and shopping.
Excellent
10,0
Pros: Located between the trendy district of Ginza, the peaceful park of Hibiya and the stunning Imperial Palace, it is ideally located to visit Tokyo. Hibiya and Ginza metro stations service most of Tokyo and there are always ample taxis. Lots of interesting things in walking distance. With a load of top quality restaurants that cater to all tastes, you can always come back and eat at the hotel after a hard days sightseeing. The staff are exceptional, helpful and sincere. You really feel like a VIP in the hotel and restaurants.
Excellent
9,4
Pros: Perfect service cost lots of money
Details
Reviews
Overall 9,0 Excellent
Based on 8 225 reviews
Location
9,4
Service
9,2
Bar
8,7
Room
8,7
WiFi
8,7
Food
8,4
Breakfast
7,9
Vibe
7,9
Amenities
7,6
Value
5,5
Location
9,8
Service
9,3
Room
8,7
Breakfast
7,6
Pool
5,5
Value
5,2
Location
9,5
Service
9,3
Bar
8,7
Room
8,5
Breakfast
7,7
Value
5,2
Location
9,4
Service
9,2
Food
7,9
Breakfast
7,7
Room
7,7
Value
5,0
Location
9,6
Service
9,0
Cleanliness
8,5
Food
8,5
Room
8,4
Breakfast
8,2
Value
5,9
9,0 Excellent
Pros: Fantastic service
Cons: Big hotel
6,0 Good
Pros: Public areas are impressive, and the staff quality is amazing. Good location near Ginza.
Cons: "Executive king" room was outdated and generally unimpressive, especially for the price. I have heard that the rooms in the Tower are better. I would not stay again.
8,0 Excellent
Pros: The staff are fantastic and incredibly helpful. Anything that was asked of them they went above and beyond to deliver. Additionally, the hotel is located walking distance from restaurant districts, tourist locations and shopping.
Cons: The hotel’s decoration is now pretty dated compared to others in Chiyoda-Ku for the same price point.
10,0 Excellent
Pros: Located between the trendy district of Ginza, the peaceful park of Hibiya and the stunning Imperial Palace, it is ideally located to visit Tokyo. Hibiya and Ginza metro stations service most of Tokyo and there are always ample taxis. Lots of interesting things in walking distance. With a load of top quality restaurants that cater to all tastes, you can always come back and eat at the hotel after a hard days sightseeing. The staff are exceptional, helpful and sincere. You really feel like a VIP in the hotel and restaurants.
Cons: Honestly I can’t criticise.
9,4 Excellent
Pros: Perfect service cost lots of money
Cons:
In the heart of Tokyo, Imperial Hotel is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include a business center, limo/town car service, and express check-out. Planning an event in Tokyo? This hotel has facilities measuring 344 square feet (32 square meters), including a conference center. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
With a stay at The Capitol Hotel Tokyu, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 560 square feet (52 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 9,0 Excellent
Based on 2 704 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Lovely Hotel it was a shame we only had one night. Beautiful Room over looking a Shrine and great views over Tokyo. The rooms were large and facilities excellent.
Excellent
10,0
Pros: Architecture design creat an atmosphere of peace and tranquility
Excellent
10,0
Pros: The staff was amazing. We were there for our honeymoon and they welcomed us with a beautiful card of congratulations hand signed by all the reception staff ❤️ The bedroom was extremely clean, very comfortable and it was serviced everyday sometimes twice. The shower/bath is basically a room on its own, for how big it is. Gorgeous view of Tokyo from the bedroom. We picked the corner one with window walls on two sides. The breakfast buffet was abundant and really delicious; you also have the option of having the traditional Japanese breakfast. The swimming pool is big and beautifully kept. We loved the spa. We would absolutely go back if we could.
Excellent
9,2
Pros: The attentive and very polite staff, the location is right ontop of a metro station, a 7/11 and starbucks below you.
Excellent
10,0
Pros: Fresh food, great service and wonderful view
Details
Reviews
Overall 9,0 Excellent
Based on 2 704 reviews
WiFi
9,7
Location
9,5
Comfort
9,2
Room
9,1
Vibe
9,0
Service
8,8
Amenities
8,4
Food
8,1
Breakfast
7,2
Value
4,5
Location
9,7
Comfort
9,3
Room
8,8
Service
8,8
Vibe
8,7
Amenities
8,6
Breakfast
6,9
Value
4,7
Location
9,6
Comfort
9,4
Room
9,1
Service
9,0
Vibe
8,8
Amenities
8,7
Pool
7,9
Breakfast
7,5
Value
4,3
Location
9,6
Comfort
9,3
Room
8,9
Service
8,7
Vibe
8,7
Location
9,4
Comfort
9,3
Room
9,0
Service
8,9
10,0 Excellent
Pros: Lovely Hotel it was a shame we only had one night. Beautiful Room over looking a Shrine and great views over Tokyo. The rooms were large and facilities excellent.
Cons:
10,0 Excellent
Pros: Architecture design creat an atmosphere of peace and tranquility
Cons: The area for making coffee and tea are too small.
10,0 Excellent
Pros: The staff was amazing. We were there for our honeymoon and they welcomed us with a beautiful card of congratulations hand signed by all the reception staff ❤️ The bedroom was extremely clean, very comfortable and it was serviced everyday sometimes twice. The shower/bath is basically a room on its own, for how big it is. Gorgeous view of Tokyo from the bedroom. We picked the corner one with window walls on two sides. The breakfast buffet was abundant and really delicious; you also have the option of having the traditional Japanese breakfast. The swimming pool is big and beautifully kept. We loved the spa. We would absolutely go back if we could.
Cons:
9,2 Excellent
Pros: The attentive and very polite staff, the location is right ontop of a metro station, a 7/11 and starbucks below you.
Cons: Not sure if it was just me but there was this smell in our rooms, the staff got us some incense to help clear it up.
10,0 Excellent
Pros: Fresh food, great service and wonderful view
Cons: None
With a stay at The Capitol Hotel Tokyu, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 560 square feet (52 square meters), including conference space. Self parking (subject to charges) is available onsite.
In the heart of Tokyo, The Peninsula Tokyo is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 3132 square feet (291 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
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Overall 8,9 Excellent
Based on 3 763 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: - great location, in front of palace, close to station, view on marunouchi - staff are probably the best in the world... its really a special service, the room cleaning is from other world, repair ur clothes, come at your call, do 2nd service at night, put orgiami paper for you for decoration. - Hotel lobby, live classical music or other mysic with instruments... you never saw that in other hotels. - pool is amazing, nice view... be careful its slippery - bed is super soft, cozy - all the room is automatic, on table board at your command - the room has a nice couch, which i actually used to watch TV, cuz it was super comfy, not these decorative couches - you also have a separate room for you clothes. hey this hotel is the best in the world, and not so crazy price considering.
Excellent
9,4
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Okay
4,0
Pros: The standard of the house keeping & spa met my expectations.
Excellent
9,6
Pros: Every things
Good
6,3
Pros: Hotel location, design and staff
Excellent
10,0
Pros: Location, service, pool staff
Excellent
9,6
Pros: Beautiful hotel, superb location, wonderful staff. Quiet room with all amenities. Lovely pool.
Excellent
10,0
Pros: I absolutely loved my stay there - the room was top notch, as were the facilities and food. All of the staff were attentive and professional to the highest standards. The location was unbeatable. I will definitely be a repeat visitor!
Excellent
10,0
Pros: The service is good , staff is friendly.... Room is clean.
Details
Reviews
Overall 8,9 Excellent
Based on 3 763 reviews
Location
9,6
Pool
9,5
Wellness
9,4
Room
8,8
Comfort
8,5
Service
8,2
WiFi
8,1
Vibe
7,9
Breakfast
6,6
Value
5,5
Location
9,8
Pool
9,6
Service
9,1
Room
8,4
Food
6,9
Amenities
6,1
Breakfast
5,9
Value
5,6
Location
9,5
Room
8,8
Comfort
8,8
Service
8,6
Food
7,3
Breakfast
6,5
Location
9,7
Comfort
8,6
Room
8,5
Service
8,2
Food
7,0
Breakfast
6,2
Location
9,7
Room
8,6
Comfort
8,6
Service
8,2
Breakfast
6,5
10,0 Excellent
Pros: - great location, in front of palace, close to station, view on marunouchi - staff are probably the best in the world... its really a special service, the room cleaning is from other world, repair ur clothes, come at your call, do 2nd service at night, put orgiami paper for you for decoration. - Hotel lobby, live classical music or other mysic with instruments... you never saw that in other hotels. - pool is amazing, nice view... be careful its slippery - bed is super soft, cozy - all the room is automatic, on table board at your command - the room has a nice couch, which i actually used to watch TV, cuz it was super comfy, not these decorative couches - you also have a separate room for you clothes. hey this hotel is the best in the world, and not so crazy price considering.
Cons:
9,4 Excellent
Pros: I was only in Tokyo for two days. I have always wanted to see the City so I stayed as a long lay-over. I have traveled quite a bit and mostly stay at high end hotels. The room was amazing. It was large, clean and the bed was perfect. I think the one thing that stood out was the service. I mostly felt with the front desk manager Tetsuro Nakamura. Everyone at the hotel seemed to really appreciate their job and enjoy helping their guests.
Cons: Nothing comes to mind
4,0 Okay
Pros: The standard of the house keeping & spa met my expectations.
Cons: The food quality was not up to the standard you would expect for a quality hotel. I was especially disapointed with the breakfast and sushi. While the service was acceptable, I think the overall standard can be improved. Some staff can pay more attention to customer requests so as not to make mistakes.
9,6 Excellent
Pros: Every things
Cons:
6,3 Good
Pros: Hotel location, design and staff
Cons: Price, restricted facilities
10,0 Excellent
Pros: Location, service, pool staff
Cons:
9,6 Excellent
Pros: Beautiful hotel, superb location, wonderful staff. Quiet room with all amenities. Lovely pool.
Cons: Breakfast was a bit hit and miss - the ‘hot’ food at the buffet was cold and we never received the correct order in the lobby restaurant. But very minor issues in the scheme of things.
10,0 Excellent
Pros: I absolutely loved my stay there - the room was top notch, as were the facilities and food. All of the staff were attentive and professional to the highest standards. The location was unbeatable. I will definitely be a repeat visitor!
Cons:
10,0 Excellent
Pros: The service is good , staff is friendly.... Room is clean.
Cons:
In the heart of Tokyo, The Peninsula Tokyo is within a 5-minute drive of Tokyo Imperial Palace and Tokyo Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. Planning an event in Tokyo? This hotel has facilities measuring 3132 square feet (291 square meters), including conference space. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
With a stay at Marunouchi Hotel in Tokyo (Marunouchi), you'll be a 5-minute walk from Marunouchi Building and 11 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
Overall 8,9 Excellent
Based on 2 752 reviews
All reviews
- All reviews
- Families
- Business
- Solo
- Couples
Excellent
8,0
Pros: Convenient and clean
Excellent
10,0
Pros: The breakfast was wonderful. Love all the fruit and items that were available. the location of the restaurant is exceptional. The Tokyo train station is right below the hotel. Wonderful hotel and I would definitely come back. It is on the higher end, but well worth it.
Excellent
10,0
Pros: Location
Excellent
9,6
Pros: Direct access to Tokyo station so we could get straight in from Narita airport. The hotel is beautiful, the staff friendly and helpful. We chose a quiet room but I think all rooms would be quiet.
Excellent
9,2
Pros: Overall good
Excellent
10,0
Pros: Have stayed at this hotel many times and it never fails to impress. Its proximity to Tokyo Station makes it a great launching pad for a Japanese holiday. Staff are very welcoming and helpful. The rooms are spacious and well set out offering great amenities and an extremely comfortable bed. My first choice when visiting Tokyo.
Excellent
8,0
Pros: Good location. Good service.
Excellent
10,0
Pros: The location, staff, room, and features for guests were all excellent.
Excellent
8,2
Pros: Rooms were clean and comfortable.
Bathrooms were clean and operated perfectly. No Issues.
The King size bed was very comfortable.
Excellent
9,2
Pros: Super convenient for Tokyo station.
Good
7,7
Pros: Great Location
Details
Reviews
Overall 8,9 Excellent
Based on 2 752 reviews
Location
9,5
Service
8,9
Cleanliness
8,7
Vibe
8,4
Room
8,4
Breakfast
7,4
Amenities
7,2
WiFi
7,0
Value
5,7
Wellness
3,2
Location
9,9
Service
9,1
Cleanliness
8,4
Breakfast
7,6
Room
7,6
Comfort
6,3
Value
5,7
Location
9,8
Cleanliness
9,1
Service
8,9
Room
7,9
Breakfast
7,7
Value
6,1
Location
9,3
Service
9,1
Cleanliness
8,7
Room
8,2
Breakfast
7,6
Comfort
6,3
Value
5,1
Location
9,6
Service
8,8
Room
8,4
Breakfast
7,1
Value
5,2
8,0 Excellent
Pros: Convenient and clean
Cons:
10,0 Excellent
Pros: The breakfast was wonderful. Love all the fruit and items that were available. the location of the restaurant is exceptional. The Tokyo train station is right below the hotel. Wonderful hotel and I would definitely come back. It is on the higher end, but well worth it.
Cons: the price for breakfast and the hotel was a little high.
10,0 Excellent
Pros: Location
Cons:
9,6 Excellent
Pros: Direct access to Tokyo station so we could get straight in from Narita airport. The hotel is beautiful, the staff friendly and helpful. We chose a quiet room but I think all rooms would be quiet.
Cons: Nothing.
9,2 Excellent
Pros: Overall good
Cons: Nothing
10,0 Excellent
Pros: Have stayed at this hotel many times and it never fails to impress. Its proximity to Tokyo Station makes it a great launching pad for a Japanese holiday. Staff are very welcoming and helpful. The rooms are spacious and well set out offering great amenities and an extremely comfortable bed. My first choice when visiting Tokyo.
Cons:
8,0 Excellent
Pros: Good location. Good service.
Cons: A little bit high room rate.
10,0 Excellent
Pros: The location, staff, room, and features for guests were all excellent.
Cons:
8,2 Excellent
Pros: Rooms were clean and comfortable.
Bathrooms were clean and operated perfectly. No Issues.
The King size bed was very comfortable.
Cons: Room was somewhat small.
Food options in and near the hotel were limited.
9,2 Excellent
Pros: Super convenient for Tokyo station.
Cons: Super pricy and it took a while to get an elevator in the morning.
7,7 Good
Pros: Great Location
Cons: No Gym
With a stay at Marunouchi Hotel in Tokyo (Marunouchi), you'll be a 5-minute walk from Marunouchi Building and 11 minutes by foot from Tokyo International Forum. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Self parking (subject to charges) is available onsite.
With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8,8 Excellent
Based on 5 629 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9,0
Pros: the bed was comfortable and the size of the room was good.
Excellent
8,8
Pros: The hotel was excellent with helpful staff that spoke English very well.
Excellent
10,0
Pros: Excellent establishment, Staff, holes, room service housekeeping, exquisite. Business pleasure first time in Tokyo Japan this hotel the NEW OTANI it’s excellent for those first time in Tokyo. I recommend this hotel close to transportation several lounges restaurants inside is establishment that will entertain you and your guess. New OTANI I give it a yes.
Excellent
8,8
Pros: Great choice of restaurants and fast and efficient services
Excellent
9,2
Pros: Most things, especially the Japanese garden. From now on all my hotels will be measured against this.
Details
Reviews
Overall 8,8 Excellent
Based on 5 629 reviews
Location
9,2
Service
8,7
WiFi
8,3
Room
7,9
Amenities
7,7
Breakfast
7,3
Value
5,3
Pool
5,0
Wellness
3,5
Location
9,4
Service
8,5
Room
7,8
Amenities
7,5
Breakfast
7,0
Value
5,8
Pool
4,9
Location
9,4
Service
8,7
Room
8,2
Amenities
8,1
Breakfast
7,2
Value
4,7
Pool
4,3
Location
9,7
Service
9,1
Amenities
8,0
Room
7,5
Breakfast
7,4
Vibe
5,8
Value
5,7
Location
9,1
Service
9,0
Room
7,4
Amenities
7,3
Breakfast
6,8
Vibe
5,9
Value
5,2
9,0 Excellent
Pros: the bed was comfortable and the size of the room was good.
Cons: The room was quite dated. I stayed in Room 3132 - the view was “City” View. Not impressed at all. I’m a member of the New Otani Club. The hotel should allocate rooms with better view for club member!
8,8 Excellent
Pros: The hotel was excellent with helpful staff that spoke English very well.
Cons: We arrived late from a long flight and it took us a bit to figure out how to get to the lobby/front desk. It was very confusing finding the hotel lobby as it is located on the sixth floor.
10,0 Excellent
Pros: Excellent establishment, Staff, holes, room service housekeeping, exquisite. Business pleasure first time in Tokyo Japan this hotel the NEW OTANI it’s excellent for those first time in Tokyo. I recommend this hotel close to transportation several lounges restaurants inside is establishment that will entertain you and your guess. New OTANI I give it a yes.
Cons:
8,8 Excellent
Pros: Great choice of restaurants and fast and efficient services
Cons: Nothing not to like really
9,2 Excellent
Pros: Most things, especially the Japanese garden. From now on all my hotels will be measured against this.
Cons:
With a stay at Hotel New Otani Tokyo Garden Tower in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
A stay at Hotel Niwa Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Dome and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
Overall 8,8 Excellent
Based on 4 995 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,0
Pros: Facilities were great
Excellent
10,0
Pros: The front and 3rd floor gardens, along with the modern Japanese design of the building are beautiful. The hotel is near a subway station that connects to areas of Tokyo. The staff is excellent & helpful. There are multiple subway maps/ resources available
Good
7,0
Pros: Style of room.
Excellent
10,0
Pros: Staffs and the hotel itself are excellent. So clean and peaceful and also great location
Excellent
10,0
Pros: Location, tone, and staff service commitment .
Excellent
9,6
Pros: Great location, very near from Suidobashi Station which connects to the most famous spots in Tokyo. Super staff, very friendly and helpful.
Excellent
8,0
Pros: It was a very nice hotel, better than some luxury brands I've stayed at and extremely clean and comfortable. The experience was tainted because I lost an item of clothing in the room. If this hadn't happened, I would rate this one of the best hotel experiences I've had so far.
Excellent
9,0
Pros: The amenities at the hotel are very nice and the staff is amazing.
Excellent
9,6
Pros: It is a small/medium size, boutique hotel with Japanese design. It also comes with Japanese hospitality and contemporary, modern facility. Needless to say, it is very clean and also conveniently located in the center of the city.
Excellent
9,2
Pros: An excellent place to stay in Tokyo but the location is a bit inconvenient depending on whether you’re there for business or pleasure.
Excellent
10,0
Pros: Very good location, excellent staff, great value for money ,near train station.
The breakfast was excelleny
Good
7,0
Pros: Location, style of decor, amenities, cleanliness , free phone buddy
Details
Reviews
Overall 8,8 Excellent
Based on 4 995 reviews
Vibe
9,3
Location
9,1
Service
8,9
Wellness
8,7
Amenities
8,7
Food
8,3
Room
8,1
Breakfast
7,8
WiFi
7,1
Comfort
7,0
Vibe
9,4
Location
9,4
Service
9,1
Amenities
8,9
Wellness
8,5
Cleanliness
8,4
Room
7,8
Breakfast
7,3
WiFi
5,5
Service
9,4
Vibe
9,3
Location
9,3
Amenities
8,9
Food
8,6
Wellness
8,5
Room
8,4
Breakfast
8,3
Comfort
7,1
Location
9,1
Vibe
9,0
Wellness
8,9
Service
8,8
Room
8,6
Food
8,6
Cleanliness
8,4
Breakfast
7,5
Vibe
9,1
Service
8,9
Location
8,9
Room
8,0
Breakfast
7,4
Comfort
7,4
8,0 Excellent
Pros: Facilities were great
Cons: Bed was small
10,0 Excellent
Pros: The front and 3rd floor gardens, along with the modern Japanese design of the building are beautiful. The hotel is near a subway station that connects to areas of Tokyo. The staff is excellent & helpful. There are multiple subway maps/ resources available
Cons:
7,0 Good
Pros: Style of room.
Cons: Room smaller than expected.
10,0 Excellent
Pros: Staffs and the hotel itself are excellent. So clean and peaceful and also great location
Cons: Nothing
10,0 Excellent
Pros: Location, tone, and staff service commitment .
Cons: Lack of a cocktail bar
9,6 Excellent
Pros: Great location, very near from Suidobashi Station which connects to the most famous spots in Tokyo. Super staff, very friendly and helpful.
Cons:
8,0 Excellent
Pros: It was a very nice hotel, better than some luxury brands I've stayed at and extremely clean and comfortable. The experience was tainted because I lost an item of clothing in the room. If this hadn't happened, I would rate this one of the best hotel experiences I've had so far.
Cons: I left my favourite tshirt on the bed one day before we went out and it was not there when I got back. I assume it accidentally got tossed in the laundry with the bedsheets. I asked the front desk to check and they said they did but it was not found. Really disappointed at the loss. I was coming back to tokyo at the end of the trip and was hoping to get an email that it turned up, but didn't.
9,0 Excellent
Pros: The amenities at the hotel are very nice and the staff is amazing.
Cons: The two restaurants are extremely overpriced. The least expensive dinner was 40,000 yen. This is just ridiculous, especially when you consider all the great restaurants that are just a few minutes walk from the hotel. They need a better variety of prices
9,6 Excellent
Pros: It is a small/medium size, boutique hotel with Japanese design. It also comes with Japanese hospitality and contemporary, modern facility. Needless to say, it is very clean and also conveniently located in the center of the city.
Cons: None
9,2 Excellent
Pros: An excellent place to stay in Tokyo but the location is a bit inconvenient depending on whether you’re there for business or pleasure.
Cons: Breakfast is excellent if a bit crowded at times.
10,0 Excellent
Pros: Very good location, excellent staff, great value for money ,near train station.
The breakfast was excelleny
Cons:
7,0 Good
Pros: Location, style of decor, amenities, cleanliness , free phone buddy
Cons: None, pleased with everything offered
A stay at Hotel Niwa Tokyo places you in the heart of Tokyo, within a 5-minute drive of Tokyo Dome and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.
With a stay at Hotel Metropolitan Edmont Tokyo in Tokyo (Iidabashi), you'll be a 2-minute drive from Tokyo Dome and 12 minutes from Tokyo Imperial Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 7 432 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8,8
Pros: My return visit was not as good as my first encounter. It got better after finding a different reception desk attendant who kindly moved me( a non smoker) from the smoking room to a non smoking room. When I first asked to be moved the first receptionist blatantly refused to move me as “there were no more rooms.” Then 10 mins later I spoke with a different person and was moved. This sort of initial welcome is a real put off and as a result I did question why I bothered re booking the place. In the end, the stay was fine, it just depends who you get on the day, and it pays to ask more than one person if you need something.
Good
7,1
Excellent
8,8
Pros: The amenities were quite good. Very clean, slippers, nightshirts,shower gels,shampoo and conditioner,along with toothbrush, hairbrush,etc.
Excellent
8,0
Pros: Great service. The restaurant has a very good buffet.
Excellent
8,5
Pros: Rooms were spacious by Tokyo standards and the bathroom/shower room were excellent. The cleanliness was very nice and the location to several different train lines was fantastic.
Excellent
10,0
Pros: Amabilidad, cercanía con el metro, limpieza
Excellent
10,0
Pros: Clean, renovated furniture, breakfast variety, staff polite and helpful, free shuttle to and from disney resort great for families, next to metro lines, taxi always available, area is not noisy, value for money excellent, family hotel.
Excellent
10,0
Pros: Clean, renovated furniture, a wedding destination for locals so hotel standard is high, staff polite and always helpful, free shuttle to and from disney resort excellent for families, breakfast lots of variety, close to metro lines connecting to all over city, quiet area surrounding the hotel, 24hr grocery right in front of the hotel
Excellent
9,7
Pros: This hotel was wonderful! The staff was fabulous (and had no trouble speaking English) the rooms nicely appointed, the bedding so comfortable, and the place was immaculate. It was within three different metro stops and had lots of restaurants close by, too. Our room had a stunning view and was also incredibly quiet. And it was incredibly reasonable!
Details
Reviews
Overall 8,7 Excellent
Based on 7 432 reviews
Bar
9,6
Location
9,1
Cleanliness
8,9
Food
8,7
Service
8,7
Breakfast
8,5
Room
8,5
WiFi
7,0
Location
9,1
Cleanliness
8,6
Value
8,5
Room
8,3
Breakfast
8,2
Service
8,0
Cleanliness
9,3
Location
9,2
Service
9,0
Breakfast
8,6
Food
8,6
Value
8,1
Room
7,7
Location
9,2
Cleanliness
9,0
Breakfast
8,7
Food
8,6
Service
8,6
Room
7,9
Location
9,3
Service
8,5
Breakfast
8,4
Room
8,1
Value
7,3
8,8 Excellent
Pros: My return visit was not as good as my first encounter. It got better after finding a different reception desk attendant who kindly moved me( a non smoker) from the smoking room to a non smoking room. When I first asked to be moved the first receptionist blatantly refused to move me as “there were no more rooms.” Then 10 mins later I spoke with a different person and was moved. This sort of initial welcome is a real put off and as a result I did question why I bothered re booking the place. In the end, the stay was fine, it just depends who you get on the day, and it pays to ask more than one person if you need something.
Cons:
7,1 Good
Pros:
Cons: Glaring lights right above the bed.
8,8 Excellent
Pros: The amenities were quite good. Very clean, slippers, nightshirts,shower gels,shampoo and conditioner,along with toothbrush, hairbrush,etc.
Cons: The room was very small. Entry of the bed only on one side. For two people who get up at night, it was awkward.
8,0 Excellent
Pros: Great service. The restaurant has a very good buffet.
Cons: It's a bit out of the way and there's not a lot nearby as far as restaurants, shopping & things to see.
8,5 Excellent
Pros: Rooms were spacious by Tokyo standards and the bathroom/shower room were excellent. The cleanliness was very nice and the location to several different train lines was fantastic.
Cons: A drawback was the room for 4 was literally 4 twin size beds set up like baracks.
10,0 Excellent
Pros: Amabilidad, cercanía con el metro, limpieza
Cons:
10,0 Excellent
Pros: Clean, renovated furniture, breakfast variety, staff polite and helpful, free shuttle to and from disney resort great for families, next to metro lines, taxi always available, area is not noisy, value for money excellent, family hotel.
Cons: Rooms are small but this should expected in all of the city.
10,0 Excellent
Pros: Clean, renovated furniture, a wedding destination for locals so hotel standard is high, staff polite and always helpful, free shuttle to and from disney resort excellent for families, breakfast lots of variety, close to metro lines connecting to all over city, quiet area surrounding the hotel, 24hr grocery right in front of the hotel
Cons: Rooms are small but its normal for the city.
9,7 Excellent
Pros: This hotel was wonderful! The staff was fabulous (and had no trouble speaking English) the rooms nicely appointed, the bedding so comfortable, and the place was immaculate. It was within three different metro stops and had lots of restaurants close by, too. Our room had a stunning view and was also incredibly quiet. And it was incredibly reasonable!
Cons:
With a stay at Hotel Metropolitan Edmont Tokyo in Tokyo (Iidabashi), you'll be a 2-minute drive from Tokyo Dome and 12 minutes from Tokyo Imperial Palace. Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel has facilities measuring 3875 square feet (360 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Hotel New Otani Tokyo, The Main, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 269 square feet (25 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8,7 Excellent
Based on 7 141 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10,0
Pros: Very friendly & helpful staff & super clean hotel.
Excellent
9,0
Pros: Ideally located. Great service.
Excellent
10,0
Pros: This is my favourite hotel in the world!
Good
6,3
Excellent
10,0
Pros: I love the staff's attentiveness to customers. Check in assistance is exceptional! Total hotel staff is the best. That is the main reason I stay at New Otani.
Excellent
10,0
Pros: Lovely big room, bed and bathroom. Really friendly helpful staff
Excellent
10,0
Pros: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.
Okay
5,0
Excellent
9,6
Pros: Everything was great
Excellent
9,0
Pros: Excellent location near metro station. Central Tokyo. Excellent staff and service from staff across the board. Good facilities.
Excellent
8,0
Pros: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.
Details
Reviews
Overall 8,7 Excellent
Based on 7 141 reviews
Location
8,8
WiFi
8,8
Service
8,7
Room
8,2
Amenities
8,1
Food
7,9
Breakfast
7,8
Pool
5,7
Value
5,2
Location
9,0
Service
8,2
Room
7,8
Amenities
7,5
Breakfast
7,5
Pool
5,1
Value
4,6
Service
9,3
Room
8,5
Location
8,5
Breakfast
7,7
Amenities
7,6
Pool
5,3
Value
4,8
Location
9,0
Service
8,3
Breakfast
7,9
Amenities
7,7
Vibe
7,3
Room
6,8
Value
5,5
Location
9,2
Service
8,8
Food
8,1
Breakfast
8,0
Room
8,0
Amenities
8,0
Value
5,1
10,0 Excellent
Pros: Very friendly & helpful staff & super clean hotel.
Cons: There was nothing not to like.
9,0 Excellent
Pros: Ideally located. Great service.
Cons:
10,0 Excellent
Pros: This is my favourite hotel in the world!
Cons: Was allocated a single bed, not what I asked for!
6,3 Good
Pros:
Cons: Expensive and busy hotel with facilities that are fine but not worth that expense. Breakfast only opens at 7 and not very good quality. Impossible to check in before 2 pm. Room cleaning sometimes average and club lounge very disappointing. But nice staff as usual in Japan
10,0 Excellent
Pros: I love the staff's attentiveness to customers. Check in assistance is exceptional! Total hotel staff is the best. That is the main reason I stay at New Otani.
Cons: When I call the front desk from the room, there was no answer; phone kept ringing. Housekeeping, and room service answered right way. Satsuki restaurant food is exceptional but the service is slow and not satisfactory. I always had to call someone to get service.
10,0 Excellent
Pros: Lovely big room, bed and bathroom. Really friendly helpful staff
Cons:
10,0 Excellent
Pros: Very kind staff, very accommodating to American (English speaking) travelers. Fantasatic breakfast options. Several great restaurants on property. Easy to get to subway and train.
Cons:
5,0 Okay
Pros:
Cons: The bed was extremely hard and uncomfortable as were pillows, bathroom was very small. The cafe and bars were very over priced.
9,6 Excellent
Pros: Everything was great
Cons: Not a thing
9,0 Excellent
Pros: Excellent location near metro station. Central Tokyo. Excellent staff and service from staff across the board. Good facilities.
Cons: Slightly expensive and hence value for money is a question mark for me. I understand hotels in Tokyo are normally expensive but for the size of room and facilities, more expensive that it should be
8,0 Excellent
Pros: I liked that the hotel served mainly individuals on business. The staff were extremely helpful and nice. There are some great restaurants in the hotel and a great a garden.
Cons: A tour of the hotel would be great since it's such a big place. It took me until the end of the trip to figure out how to get around easier.
With a stay at Hotel New Otani Tokyo, The Main, you'll be centrally located in Tokyo, within a 5-minute drive of National Diet Building and Tokyo Imperial Palace. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 269 square feet (25 square meters) of event facilities. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
A stay at Four Seasons Hotel Tokyo at Marunouchi places you in the heart of Tokyo, within a 10-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 1076 square feet (100 square meters) of event facilities. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Overall 8,7 Excellent
Based on 665 reviews
All reviews
- All reviews
- Families
- Business
Excellent
9,6
Pros: Wonderful, welcoming staff and impeccable service. A hotel of the highest standards. It was our honeymoon and they decorated the bed with rose petals and provided a bottle of very good champagne.
Okay
4,6
Pros: Breakfast
Good
7,9
Pros: the interiors are very nice and cozy with the Japanese spirit the menu is very good, the beef was excellent and tender breakfast was very welcoming with very astute choices staff very professional
Excellent
10,0
Pros: The breakfast was great. Very cleaned Hotel. The staff are really helpful.
Excellent
10,0
Pros: The staff were very courteous and helpful. The bar also had a great view of the city, and made amazing cocktails. Finally, the hotel was very well located, within a great part of town and right above Tokyo Station.
Excellent
9,0
Pros: Well located hotel with top staff Beautiful rooms. Great service
Details
Reviews
Overall 8,7 Excellent
Based on 665 reviews
Service
9,3
Location
9,1
Food
8,7
Bar
8,5
Room
8,5
Vibe
8,2
Breakfast
6,7
Value
5,0
Service
9,3
Location
8,9
Room
7,8
Comfort
7,7
Service
9,4
Location
9,3
9,6 Excellent
Pros: Wonderful, welcoming staff and impeccable service. A hotel of the highest standards. It was our honeymoon and they decorated the bed with rose petals and provided a bottle of very good champagne.
Cons: Nothing
4,6 Okay
Pros: Breakfast
Cons: Was not good as brand image itself, hopefully the new one is better , no swimming pool as well
7,9 Good
Pros: the interiors are very nice and cozy with the Japanese spirit the menu is very good, the beef was excellent and tender breakfast was very welcoming with very astute choices staff very professional
Cons: location is handy because close to station, but its true to be next to the trains is not in the spirit of the 4 seasons... this is a big no.
10,0 Excellent
Pros: The breakfast was great. Very cleaned Hotel. The staff are really helpful.
Cons: The Hotel is not facing the seaside compared with Hilton hotel. The lobby is too small. It is very expensive.
10,0 Excellent
Pros: The staff were very courteous and helpful. The bar also had a great view of the city, and made amazing cocktails. Finally, the hotel was very well located, within a great part of town and right above Tokyo Station.
Cons: The hotel could have done with much higher floors, for a better view. It is within a tall building, but only uses 7 floors. Also, the facility only has one bar and restaurant, which limits options for guests.
9,0 Excellent
Pros: Well located hotel with top staff Beautiful rooms. Great service
Cons: Smoking allowed in bar!!
A stay at Four Seasons Hotel Tokyo at Marunouchi places you in the heart of Tokyo, within a 10-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, limo/town car service, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel features 1076 square feet (100 square meters) of event facilities. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
With a stay at New Otani Tokyo Executive House ZEN in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
Overall 8,6 Excellent
Based on 4 453 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
9,2
Pros: Get breakfast at Satsuki rather than in the hotel lounge very unique items and well worth it.
Excellent
9,2
Pros: plenty of choices for breakfast and on-site dining. quiet retreat in a very central location. very close to subway and streets packed with restaurants, imperial palace, 千鸟渊，Complimentary rickshaw sakura tour was excellent
Excellent
9,2
Pros: The Zen Lounge area.
Excellent
8,8
Pros: Hotel is conveniently located, within 10 minutes walking distance you have 4 metro lines. The neighborhood is lively and there are plenty of restaurants, bars and cafes in the area. The Hotel itself is quite clean and most of the staff speak good English. The room itself is big compared to the usual room size in Tokyo's hotels.
Good
7,9
Pros: the hotel in general is very dated. only the executive floor has been redesigned to a modern Zen style. Executive lounge is comfortable and provide various amenities. the gym is small and does not have sufficient machines.
Details
Reviews
Overall 8,6 Excellent
Based on 4 453 reviews
Service
9,0
Location
8,7
Food
8,6
Room
8,5
Amenities
8,3
Bar
8,2
Breakfast
8,2
Pool
7,9
Vibe
7,9
WiFi
7,5
Service
8,9
Food
8,4
Room
8,1
Amenities
8,0
Vibe
7,2
Amenities
8,5
Room
8,2
Vibe
7,8
9,2 Excellent
Pros: Get breakfast at Satsuki rather than in the hotel lounge very unique items and well worth it.
Cons:
9,2 Excellent
Pros: plenty of choices for breakfast and on-site dining. quiet retreat in a very central location. very close to subway and streets packed with restaurants, imperial palace, 千鸟渊，Complimentary rickshaw sakura tour was excellent
Cons:
9,2 Excellent
Pros: The Zen Lounge area.
Cons: Breakfasts were a bit chaotic and very busy. The queue to get in the Tower Restaurant was too long - needed more staff to reduce it quicker.
8,8 Excellent
Pros: Hotel is conveniently located, within 10 minutes walking distance you have 4 metro lines. The neighborhood is lively and there are plenty of restaurants, bars and cafes in the area. The Hotel itself is quite clean and most of the staff speak good English. The room itself is big compared to the usual room size in Tokyo's hotels.
Cons: The closet space is limited, which was quite inconvenient for us.
7,9 Good
Pros: the hotel in general is very dated. only the executive floor has been redesigned to a modern Zen style. Executive lounge is comfortable and provide various amenities. the gym is small and does not have sufficient machines.
Cons: Attitude of General Manager of the Hotel was the worst I ever experienced from someone that should be a professional hotelier - lift door crashed twice on my wife causing her bodily harm (possible sensors did not work). the staff have been helpful to a certain extent but when confronted the General Manager of the Hotel on the incident he washed his hand claiming the lift doors are ok and literally blamed my wife to crash into the lift doors.
With a stay at New Otani Tokyo Executive House ZEN in Tokyo (Chiyoda), you'll be within a 5-minute drive of National Diet Building and Yasukuni Shrine. Featured amenities include complimentary wired Internet access, a business center, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and free self parking is available onsite.
With a stay at Akihabara Washington Hotel in Tokyo (Chiyoda), you'll be steps from Akihabara Electric Town and 11 minutes by foot from Ameya-Yokochō. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.
Overall 8,6 Excellent
Based on 4 217 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Good
6,5
Pros: Great location, but Akihabara giving way to Shinjuku and other newer areas.
Excellent
9,6
Pros: The location next to the station, every day there is cleaning of the room
Excellent
8,3
Pros: Very very close to the train station. Rooms are small but comfortable. Breakfast buffet was great but an additional charge. There is a Dennys restaurant a bit into local foot which it was fine? .
Good
7,5
Pros: Location is great just outside Akihabara train station and within one of the most lively parts of the city.
Excellent
9,6
Pros: Very conveniently located
Details
Reviews
Overall 8,6 Excellent
Based on 4 217 reviews
Location
9,7
Breakfast
8,7
Service
8,1
WiFi
6,6
Room
6,5
Comfort
3,8
Location
9,7
Service
8,0
Breakfast
7,9
Cleanliness
7,7
Room
6,2
Value
5,8
Comfort
3,1
Location
9,7
Breakfast
8,7
Service
7,9
Room
5,3
Comfort
2,5
Location
9,9
Breakfast
8,8
Service
8,3
Room
6,7
Comfort
4,1
Location
9,9
Breakfast
8,9
Service
8,5
Room
6,9
Comfort
4,4
6,5 Good
Pros: Great location, but Akihabara giving way to Shinjuku and other newer areas.
Cons: Rooms too small and amenities dated.
9,6 Excellent
Pros: The location next to the station, every day there is cleaning of the room
Cons: Only the room size
8,3 Excellent
Pros: Very very close to the train station. Rooms are small but comfortable. Breakfast buffet was great but an additional charge. There is a Dennys restaurant a bit into local foot which it was fine? .
Cons: A bit crowded. Meaning too many clients/workers in small spaces.
7,5 Good
Pros: Location is great just outside Akihabara train station and within one of the most lively parts of the city.
Cons: No safe box in the room and also I wish if they had a gym
9,6 Excellent
Pros: Very conveniently located
Cons: Room a bit small
With a stay at Akihabara Washington Hotel in Tokyo (Chiyoda), you'll be steps from Akihabara Electric Town and 11 minutes by foot from Ameya-Yokochō. Featured amenities include complimentary wired Internet access, a 24-hour business center, and dry cleaning/laundry services. Planning an event in Tokyo? This hotel features 0 square feet (0 square meters) of event facilities. Self parking (subject to charges) is available onsite.
A stay at Hotel Metropolitan Tokyo Marunouchi places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has facilities measuring 247 square feet (23 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
Overall 8,5 Excellent
Based on 3 592 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
9,6
Pros: The location directly across from Tokyo Station is super convenient, the rooms are clean and extremely well-appointed. Very friendly staff. I would definitely stay at the hotel again during my next visit to Tokyo.
Excellent
10,0
Pros: Loved the room, not big but perfect with a small lounge - I had a corner bedroom with panoramic views. Bathroom was lovely - small but totally good. Location was another top reason I chose this hotel as it was right next to the Yaesu exit of the Tokyo Station. The bed was soooo comfortable - so sleep was just great. But the view was the winner - so much fun to sit in lounge and watch the world go by.
Excellent
10,0
Pros: Location where you can go anywhere in Japan from here. And the place is surrounded by great restaurants
Excellent
8,0
Pros: Second stay here, again in the corner room. Initially got the one overseeing the many tracks of Tokyo Station but after asking at the reception I was escorted to a much better North-Western corner, thanks for that. Perfect location right in the Tokyo Station, easy access to JR Yamanote Line to get around the city. Nice view if it's not raining, but mists in the morning are fun as well. Pretty good size of a bath, almost western standard, not local.
Excellent
10,0
Pros: Location. Clean. Classy. Attentive.
Excellent
9,0
Pros: location, breakfast, fast check-in, bed comfort
Good
7,0
Details
Reviews
Overall 8,5 Excellent
Based on 3 592 reviews
Location
9,5
Service
8,7
Breakfast
8,2
Room
8,1
Cleanliness
8,0
Food
7,7
WiFi
6,3
Wellness
5,3
Comfort
4,8
Value
4,5
Bar
3,1
Location
9,9
Service
8,8
Room
8,3
Breakfast
8,2
Comfort
5,0
Value
4,1
Location
9,8
Service
8,2
Breakfast
8,1
Room
7,9
Comfort
5,0
Value
4,4
Location
9,4
Service
8,6
Breakfast
8,3
Room
7,6
Comfort
5,0
Value
4,2
Location
9,5
Service
8,9
Breakfast
8,6
Room
6,4
Value
4,7
Comfort
4,1
9,6 Excellent
Pros: The location directly across from Tokyo Station is super convenient, the rooms are clean and extremely well-appointed. Very friendly staff. I would definitely stay at the hotel again during my next visit to Tokyo.
Cons:
10,0 Excellent
Pros: Loved the room, not big but perfect with a small lounge - I had a corner bedroom with panoramic views. Bathroom was lovely - small but totally good. Location was another top reason I chose this hotel as it was right next to the Yaesu exit of the Tokyo Station. The bed was soooo comfortable - so sleep was just great. But the view was the winner - so much fun to sit in lounge and watch the world go by.
Cons: Nothing
10,0 Excellent
Pros: Location where you can go anywhere in Japan from here. And the place is surrounded by great restaurants
Cons: none
8,0 Excellent
Pros: Second stay here, again in the corner room. Initially got the one overseeing the many tracks of Tokyo Station but after asking at the reception I was escorted to a much better North-Western corner, thanks for that. Perfect location right in the Tokyo Station, easy access to JR Yamanote Line to get around the city. Nice view if it's not raining, but mists in the morning are fun as well. Pretty good size of a bath, almost western standard, not local.
Cons: Price is a bit high, but well, that's Tokyo for you.
10,0 Excellent
Pros: Location. Clean. Classy. Attentive.
Cons: Tight quarters though we had 3 beds.
9,0 Excellent
Pros: location, breakfast, fast check-in, bed comfort
Cons: restaurant serves dinner until 22:30. No room service after 22:00
7,0 Good
Pros:
Cons: good location
A stay at Hotel Metropolitan Tokyo Marunouchi places you in the heart of Tokyo, within a 15-minute walk of Tokyo International Forum and Marunouchi Building. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Tokyo? This hotel has facilities measuring 247 square feet (23 square meters), including a meeting room. Self parking (subject to charges) is available onsite.
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