Tokyo hotels near Sunshine City

Pros: All

Pros: The Japanese garden is excellent and the hot spring is good

Cons: Nothing

Pros: Everything perfect

Cons: No halal food

Pros: Classic, elegant, traditional design, with combination of art and culture

Cons: I can almost give 100/100 rating of the hotel, except for the location that is comparatively remote from the main busy areas in Tokyo

Pros: The hot spring, swimming pool of 31 degree warm water and the jacuzzi in the middle of foliage were like paradise.

Pros: The hotel property itself is nothing short of beautiful. The rooms have great views of the city and the expansive garden which is a oasis in the middle of the sprawling Tokyo metropolis. The staff is always prompt and friendly and ready to accommodate anything you may need.

Pros: The hotel is beautifully appointed, with large rooms featuring marble bathrooms, mechanic curtains, exceptional service, and a stunning view of the gardens and pagoda. It seems that it is a wedding destination, with a storybook setting. For Tokyo, the price was a good value for the size of room and luxurious setting, the reason is the location isn't as central and train access isn't as readily available as many other luxury hotels. I was there for business travel, but this would be a suitable location for a romantic trip.

Cons: It didn't bother me to walk up the hill from the subway station. But, the ten minute walk from the subway is the only negative I can identify with this hotel.

Pros: It's a uniquely beautiful hotel. There is no other with such beautiful, serene and peaceful grounds. The staff are exceptionally gracious and hospitable. It is wonderful to come back here after a busy day in very busy Tokyo. It is a short walk to a very good, family owned sushi restaurant near Edogawabashi station.

Cons: The restaurants, while good, are very expensive. And there are not many options that are close. On the other hand, taxi service is convenient.

Pros: the whole concerige dept & the front desk team on 22nd nov morning was terrible. PLease have the duty manager write back to me. my page cant even fit the whole scenerio within a 35 mins time span on a rushing check out with all the mistakes your front desk & conceierge made. so pls revert me privately. 1st was the front desk at check out. insisted my stay was till 23rd which i have given my rm number at chek out counter 5x, & he reapeted my name wrongly 5x when i said NO, & give room # 5x, he insisted my name was liu and i said no,i m in a rush for 1035 am bus (@1020 am then) He insited I made a mistake that my stay was till 23rd for 3 nts; i said NO 19, 20 21, chk out 22nd, i said I ALREADY DOUBLED Checked MY RECIEPT here 12 hours ago LAST NIGHT 1030PM, Got MY COMPLETE RECEIPT, JUST TOLD THE OTHER FRONT DESK to use ANOTHER CREDIT CARD today AT 1020AM. HE STILL INSITED MY PAY WAS TILL 23RD &shouldnt check out as PAID & show me chk in SIGNED SLIP . I SAID THIS IS NOT ME. not my writng & not my name , i repeated my room number for 6x, he still said thats me. ridiculous! until i showed room card,then he said OH i am sorry. well you should be. for 10 whole mins arguing on such. not to mention the 21st night concerige lady was also rude the night before when after i checked my receipt, she in an interogating manner:"which dept u gave your ice packs to?" come on how do i know about the logistics/how am i supposed to know which dept kept it."as if its my fault? why is your concerige putting blames and fault bearing for guests when it was their job to locate things and get things organised . read below the experience of your whole concerige dept. i can mail you back what the concerige did not take from my son and stressed me out on my check out day from 1015on a rush of 35 mins spending in your hotel lobby when these are all very simple logic stuffs i leave all tokyo hotels. never had this trouble.

Cons: then at the concerige desk more ridciulous chase me for a bus tic at a rushing time for stg i dont know. i immediately texted my husband he said he gave, then held me for hostage for 15 mins at the counter. making the whole bus wait for me. come on if there was a problem why didnt they approach me the whole day on 21st after they left. why at 1030am after your front desk mess & a hurry of hoping onto the limosine bus for a problem the concerige made. (I FOUND OUT WHEN I GOT HOME last nt: SON took 615AM BUS. HUSBAND ACCOMPANIED HIM AT 0605 AT LOBBY, CONCERIGE MAN came, SO MY SON GAVE THE TICKET TO CONCEIRGE MAN. HE LOOKED AND GAVE IT BACK TO HIM. SO YOUR CONCERIGE PROB. NOT MY SON not give.CORRECT? my hsuband said he didnt take looked only, inconvenietnly son had to hold THE TICKET AT THE LOBBY WITH MY HUSBAND, NO further staff came for IT, USUAL PRACTICE FOR other hotels: staff get the tix when SEATED on the bus row by row/ when hop on bus. iso he gave the driver when on, drive said SIT DOWN. so he held his tix all the way gave driver at NRT, driver didnt take. SO? whose problem? whats the point to keep a return bus tix valid for 14 days only? i was here whole day no one asked me about it even when i went down at 1030pm 21st to conceirge to ask about my ice packs upon chk out, no one mentioned anything after 16 hours, so why ask at a rush of 1030 am for my 1035am bus? while being held hostage late at1045am this silly bell girl with the driver next to her cont to ask me which terminal for baggage tag. i said T2. when converige shd hv that info already when booking the bus.why NOW? even so, i repeated again T2, give me a blue tag. then she still umbling on the booklet asking what airline. i said cathay pacific, we are in a hurry could u put the tag on? geex whats the questioning of T2 for another 5 mins. then she was like errm T2? airline? come on the whole bus is waiting, i told u T2 &CX you dont believe!

Pros: Loved the beautiful garden, spa, and view! Will definitely be staying here again!

Pros: The ionized water bath is awesome!!

Cons: One mature staff on night shift was unhelpful and quite unfriendly.

Pros: It is close to Ikebukuru station like 10 minutes walk to exit North West. Carbonated artificial hot spring is perfect if you travel whole day and it provides Yukata. Free ladies face masks up to 5 piece s a day. Girls will love it.

Cons: Rooms and bathrooms are tiny. I was not expecting such tiny rooms for a family of 4. I barely had any room to move. The first you walk in is just a bed with high frame. I knocked myself on the frame many times. It has lots of shops close by but not recommending family because it seems like a red-light district at night.

Pros: Helpful staff, free amenities, great breakfast, overall comfortable environment apart from the hotel room itself.

Cons: This was my second time staying in this hotel. I reserved the same type of room as last time, but it kinda felt smaller this time - not sure if it was because of the differences in the allocation of furnitures.

Pros: - Friendly and helpful staff - Variety of Western and Asian food for breakfast - Nice Onsen - Convenient location to explore Ikebukuro but also Shinjuku and Ueno area

Pros: Onsen nice, rare to come by in Tokyo hotel. Good breakfast. Free facial masks, etc up to 5 piece daily.

Cons: It’s a bit far from station after a long day walking. If you carry many luggages it will be hard to get to station

Pros: The breakfast was awesome, so as the onsen and coffee machine. Overall, the room is small but cozy. The staffs are kind and discipline. The only thing I wasn't expected was the small bathroom.

Cons: The hotel could have served different kinds of breakfast daily and not stick to the same breakfast almost every day. Also, last but not least, they could have invested in a better coffee machine.

Pros: Lovely staff who were very helpful.

Cons: Room was too hot, even with heater off

Pros: Renovated beautifully. Very clean and comfortable. Limousine bus to/from both Narita/Haneda aipport is convenient, and the baggage service is excellent.

Pros: Great location! Room very comfortable and suit for family.

Pros: The location and the view were great. The personnel was very kind and helpful.

Cons: Cleaning was okay, they missed a few spots in the bathroom. The rest if the room was nicely cleaned. A downside is that there wasn't a closet where you could store your bag or clothes.

Pros: Location is great !

Cons: The hotel is v old , no internet connection at all. The hotel offered free wifi in the lobby area, however , it was impossible to get connected. This is unacceptable in my point of view. The room is extremely small and basic , however , i think it is very standard in toyko.

Pros: I love this hotel, airport limousine just in front of the hotel. There is 24 hours family mart inside the hotel. It is conveniently located near the supermarket, shopping mall and 100 yen shops. It is bit far to walk to Ikebukoro station but this hotel is so superb. The staffs are excellent and quite helpful.

Pros: Hotel is connected with Sunshine City mall and has a convenience store inside the hotel. There is a vending machine on the floor we stayed. Hotel guest can get cheaper parking fee. Some staffs can speak English very well, but I think that if you can speak Chinese, it would be better. There is an automatic check-in that I think it is very nice and convenience. The room size is good for 2 adult and one kid or upto 3 adults. We can manage to find some space to open the luggage.

Cons: The room is not very good at soundproof. We can here almost everything from another room; when they jumped in the bed, flush the toilet, talking at night, etc. It might be good for those who sleep past midnight and wake up very early. The drop off location is very limited and narrow, if you have many luggages it would be very troublesome. If there is another car coming in, you have to leave and make a u-turn outside the hotel and come back to continue loading the luggages to the car; and the staff also came to see did not offer any help. Just want us to finish loading the luggage ASAP to accommodate another car. Toilet is one big step higher than hotel's room, and another step to climb into the bathtub. It might be troublesome for senior or small kids that might be easily to fall in my opinion. The hotel is a bit far from the train station. I think that it is more convenience for those who are driving or using taxi. The parking is quite far from the hotel and the parking fee is valid only for single entry. If you go out and come back on the same day, you have to pay again. A/C in winter became heater, the room was too hot for us. Temp was almost 27C in Winter. We complaint to the front desk and they promised to send an electric fan to us. Although, we stayed here 3 night, we had never got it. There are many restaurants in Sunshine City Mall, the queue was quite long and the foods are not so tasty in my opinion. The cleaning team misplaced the side pillow and place them on the floor instead of on the chair.

Pros: Nice neighbourhood and convenient location from the train station/shops.

Cons: Rooms were a bit too small for two people. Ventilation was noisy on some floors.

Pros: The breakfast buffet is reasonably priced with a good variety of dishes. The staff is courteous and the place is clean. The bathroom is well-supplied. And the location is good. Close to the main Ikebukuro station and shops like Don quijote, Tokyu Hands, Uniqlo, etc.

Cons: None

Pros: The flowers

Cons: No publica bath nor onsen

Pros: Location is good. Lots of shopping and eateries nearby. The room facilities are good as the hotel provides face wash to bath salt. You get all your cleaning care covered!

Cons: I noticed my luggage was damaged after leaving it with the front desk for storage as it was before the check in time. However the staff denied that they have caused the damage to the bag. My luggage was perfectly alright when I left the bag with them as the damage part is on top and it is quite obvious. My sister immediately saw that when the staff brought out the luggage bag. Nonetheless they denied and said it was not caused by the hotel.

Pros: Food was ok, not excellent.

Pros: the fresh smell and the ambience

Pros: Location is in a covenient neighborhood, closed to all you need. In the room everythings are provided.

Cons: the curtain in the bath room has a moist smell. That s all.

Pros: Location is very good - near the Sugamo Station which allows you to reach easily any location in Tokio.

Cons: Hotel is a bit old so some refresh would be good :)

Pros: Location, it’s very near both JR Sugamo station & subway. Lots of restaurant & izakaya around & a convenient store next to the hotel.

Cons: As the property is very dated, even they try to be clean but not all area are being cover. My room’s toilet smell like urine regardless of before or after cleaning. Generally acceptable standard but need to consider room are small. The lobby area currently under renovation.

Pros: Super location

Pros: I liked that it was very clean and very near the train station.

Pros: Excellent location on the Yamanote Line, surrounded by many shops and restaurants. A konbini next door and a Seiyu supermarket around the corner. 150 meters from JR Sugamo station. Breakfast, Japanese style, is simple, cheap and good. There are washers and dryers so you can do your laundry, and have a can of coffee from the vending machine in the same room. Absolutely would stay here again.

Cons: My room had a view of a bus depot.