Tokyo hotels in Bunkyo

Pros: The hot spring and the housekeeping was exceptional during the 5 nights we stayed in 2 rooms

Cons: The restaurant during weekends was chaotic. We had to wait exceptionally long ( almost an hour between servings and despite that some of our orders were not fulfilled and the waitress didn’t even have the honesty to admit that she screwed up . Fortunately for us the sushi Chef heard our order and spoke out to support us ... then followed a bunch of apologies typical of Japanese courtesy. On a separate subject , We had to reschedule our trip this time because of booking.com and their incompetent staffs . Originally we had confirmed reservations by booking.com for Kanaya Resorts but had to cancel and stayed instead at Highland Hotel in Hakone. Instead of coming clean to tell us outright that the resort was effected by the typhoon a rep from booking.com contacted me very close to our trip and said that the resort was overbooked . This idiot named Judd actually lied for reasons best known to himself . The second day after I replied stating my unhappiness another rep from booking. informed me that the cancellation was necessary because of relocation. 2 reps in the company with 2 different stories . It was the first time after so many bookings that booking.com failed me and this idiot called Judd was particularly offensive and high handed in the way he handled the cancellation . Not suitable for the hospitality business . I’m hoping that my remarks will be published as this is an official complain. Finally I accepted the hotel proposed by another rep named Lian after rejecting the one proposed by the second rep named Casie. who suggested La Foret where I had stayed before. Unlike the first rep Judd who was uncouth and rude , the other two reps were polite and articulate.

Pros: All

Pros: Gardens, staff, cleanliness, service, everything was outstanding

Cons: Nothing

Pros: Very luxurious, spotlessly clean hotel with spacious rooms. I read some previous comments about the locations not being good - I think is excellent! I. The middle of big, green park where you can listen to the birds and cicadas at night. Real oasis in this big city. To nearest metro station is only 10 min walk through the park safe to walk even at night. We moved around the city easy! We loved our hotel and did not wanted to leave.

Cons: Served breakfast was perhaps not best option for us. We understand it’s 5 stars hotel but we personally prefer buffet style breakfast (more choices and more efficient). However, breakfast was delicious and service impeccable.

Pros: Friendly and approachable staff who didn't hesistate to provide advice and to answer questions. The staff went the extra mile to assist me with directions and shopping and advice. The views from the rooms are incredible.

Cons: Paying an extra fee to just use the pool and jacquizzi. I feel this should be included in the initial cost.

Pros: A hidden Gem in Tokyo, great Staff , beautiful gardens , and an incredible place to stay in Tokyo , to score this hotel a 10 doesn’t do it justice it deserves 100 +++++

Cons: Nothing

Pros: Everything is perfect

Cons: The bathrooms may need a facelift

Pros: The hotel property itself is nothing short of beautiful. The rooms have great views of the city and the expansive garden which is a oasis in the middle of the sprawling Tokyo metropolis. The staff is always prompt and friendly and ready to accommodate anything you may need.

Pros: The hotel is beautifully appointed, with large rooms featuring marble bathrooms, mechanic curtains, exceptional service, and a stunning view of the gardens and pagoda. It seems that it is a wedding destination, with a storybook setting. For Tokyo, the price was a good value for the size of room and luxurious setting, the reason is the location isn't as central and train access isn't as readily available as many other luxury hotels. I was there for business travel, but this would be a suitable location for a romantic trip.

Cons: It didn't bother me to walk up the hill from the subway station. But, the ten minute walk from the subway is the only negative I can identify with this hotel.

Pros: Room spacious. Very clean. Pool and steam room so clean. The room was a great size and overlooking the gardens. The breakfast was good. The buffet was quicker. Can’t fault the staff so warm and attentive. Would stay again

Cons: Location - but far out but manageable

Pros: the whole concerige dept & the front desk team on 22nd nov morning was terrible. PLease have the duty manager write back to me. my page cant even fit the whole scenerio within a 35 mins time span on a rushing check out with all the mistakes your front desk & conceierge made. so pls revert me privately. 1st was the front desk at check out. insisted my stay was till 23rd which i have given my rm number at chek out counter 5x, & he reapeted my name wrongly 5x when i said NO, & give room # 5x, he insisted my name was liu and i said no,i m in a rush for 1035 am bus (@1020 am then) He insited I made a mistake that my stay was till 23rd for 3 nts; i said NO 19, 20 21, chk out 22nd, i said I ALREADY DOUBLED Checked MY RECIEPT here 12 hours ago LAST NIGHT 1030PM, Got MY COMPLETE RECEIPT, JUST TOLD THE OTHER FRONT DESK to use ANOTHER CREDIT CARD today AT 1020AM. HE STILL INSITED MY PAY WAS TILL 23RD &shouldnt check out as PAID & show me chk in SIGNED SLIP . I SAID THIS IS NOT ME. not my writng & not my name , i repeated my room number for 6x, he still said thats me. ridiculous! until i showed room card,then he said OH i am sorry. well you should be. for 10 whole mins arguing on such. not to mention the 21st night concerige lady was also rude the night before when after i checked my receipt, she in an interogating manner:"which dept u gave your ice packs to?" come on how do i know about the logistics/how am i supposed to know which dept kept it."as if its my fault? why is your concerige putting blames and fault bearing for guests when it was their job to locate things and get things organised . read below the experience of your whole concerige dept. i can mail you back what the concerige did not take from my son and stressed me out on my check out day from 1015on a rush of 35 mins spending in your hotel lobby when these are all very simple logic stuffs i leave all tokyo hotels. never had this trouble.

Cons: then at the concerige desk more ridciulous chase me for a bus tic at a rushing time for stg i dont know. i immediately texted my husband he said he gave, then held me for hostage for 15 mins at the counter. making the whole bus wait for me. come on if there was a problem why didnt they approach me the whole day on 21st after they left. why at 1030am after your front desk mess & a hurry of hoping onto the limosine bus for a problem the concerige made. (I FOUND OUT WHEN I GOT HOME last nt: SON took 615AM BUS. HUSBAND ACCOMPANIED HIM AT 0605 AT LOBBY, CONCERIGE MAN came, SO MY SON GAVE THE TICKET TO CONCEIRGE MAN. HE LOOKED AND GAVE IT BACK TO HIM. SO YOUR CONCERIGE PROB. NOT MY SON not give.CORRECT? my hsuband said he didnt take looked only, inconvenietnly son had to hold THE TICKET AT THE LOBBY WITH MY HUSBAND, NO further staff came for IT, USUAL PRACTICE FOR other hotels: staff get the tix when SEATED on the bus row by row/ when hop on bus. iso he gave the driver when on, drive said SIT DOWN. so he held his tix all the way gave driver at NRT, driver didnt take. SO? whose problem? whats the point to keep a return bus tix valid for 14 days only? i was here whole day no one asked me about it even when i went down at 1030pm 21st to conceirge to ask about my ice packs upon chk out, no one mentioned anything after 16 hours, so why ask at a rush of 1030 am for my 1035am bus? while being held hostage late at1045am this silly bell girl with the driver next to her cont to ask me which terminal for baggage tag. i said T2. when converige shd hv that info already when booking the bus.why NOW? even so, i repeated again T2, give me a blue tag. then she still umbling on the booklet asking what airline. i said cathay pacific, we are in a hurry could u put the tag on? geex whats the questioning of T2 for another 5 mins. then she was like errm T2? airline? come on the whole bus is waiting, i told u T2 &CX you dont believe!

Pros: Loved the beautiful garden, spa, and view! Will definitely be staying here again!

Pros: Bed comfortable Staff friendly

Pros: The location was very convenient. Close to the train station. The bed was comfortable.

Cons: The breakfast buffet was mediocre at best. For 2500 yen the expectations are higher.

Pros: Clean and tidy and modern

Cons: It was good , maybe they not charge for tea and coffee in the room like most other hotels

Pros: Access to everything

Cons: No laundry facilities nearby

Pros: Excellent hospitality. The hotel has their own taxi stand.

Cons: Outlet should be more.

Pros: I had to extend my stay because of a very strong typhoon. Although the hotel was fully booked because of a major sports event at the Tokyo Dome next door, the hotel made it possible (after I had already sought and found alternative accommodation), to let me stay on for another 2 more days. Communication was swift, effective and friendly.

Cons: It was my fifth or sixth stay at this hotel. I had always rooms on higher floors. This time was 9th. floor only (later changed to 10th floor without me mentioning anything). While that fact did not bother me too much, the elevators to the first 12 or 15 floors is much more crowded than the higher floors. At times I had to wait 3 or 4 lift 'loads' to pass by because there was no capacity for more passengers.

Pros: Good quality hotel, helpful staff, good inhouse restaurants, luggage forwarding service, lobby afternoon tea

Cons: Average breakfast, but that applies to most Japanese hotels in my view.

Pros: For value and room size, this hotel is the best in Tokyo of the five hotels that I've stayed in during any of my trips to Japan (2). It is right off of two subway (Suidobashi, Korakuen stns) and JR east stations and relatively close access to a third (Kasuga Stn). Note that at least Suidobashi and Korakuen Stn have elevators for those traveling with luggage. Tokyo Dome City / Meet Port provide many dining and shopping options. There is also a so-so amusement park suitable for children. I will continue to book stays at this hotel whenever I am in Tokyo.

Cons: Central location in Bunkyo is away from the JR circle loop and requires some travel upon arrival at Tokyo Stn via Narita Expresses. I wasn't aware of the ease of connection from Tokyo station nor of the presence of elevators at Suidobashi stn when I first arrived, so arriving with luggage was a bit of a chore. When the Tokyo Giants are playing at home, this hotel fills up fast. Extra charge for early check-in (before 1600/400pm)

Pros: location and elevators

Cons: I requested for a master bed but found two single beds in my room while check in. So have to live with it.

Pros: Great location, not far from Ueno. Spacious Japanese rooms. Nice outdoor bath on the roof. Comfy doubled up futons. Restaurant in the basement serves excellent homemade soba at lunchtime and miso soup for breakfast.

Cons: Breakfast being served largely on disposable polystyrene bowls and plastic dishes.

Pros: A quiet and convenient location in a walking distance from one railway and three subway stations of different lines, from the Akihabara shopping area and from the Ueno park with museums, also from interesting shrines like Kanda or Yushima, and only about 10 minutes by train or metro from the central Tokyo (for example, central station or imperial palace area). Somewhat traditional Japanese look and feel, for example Yukata (a Japanese rope) and Japanese green tea in the room. The best thing is of course the onsen (hot Japanese bath) with the open air terrace to enjoy and relax every evening (which is absolutely free for all hotel guests), and I was also quite nicely surprised by encountering even the Finnish sauna there!

Cons: The pillow is too small and the worst thing is that the doors are too low for an average northern European man, so if you are 185+ cm tall and not ready to painfully hit your head against the door ceilings, rather choose some other place to stay. Also the kitchen staff was regularly starting to remove breakfast food and supplies way before the breakfast time was over.

Pros: Amazing staff, great atmosphere, big beds and comfortable showers

Pros: The location. Walking distance to Akihabara and quite close to several metro and JR-stations. The lady in the front desk was super nice and welcoming.

Cons: Bathroom, doors, windows and futons needs to be renovated. Actually, pretty much the entire hotel needs renovation. The breakfast was scarce, and the staff didn't get much more food even though most of the trays were empty and it was just 8:00 a.m. Once somebody was explicitly asking, they were bringing more food, so they had it available, it's just they didn't want to bring it out.

Pros: Great service. Free breakfast. Good value for money. Rooms are fairly spacious.

Cons: Nothing

Cons: Old towels :(

Pros: We are from USA and first trip to Asia for my husband. Very nice staff and clean. Breakfast was really good(eapecially Natto). Thank you for keeping our luggage until afternoon.

Cons: Hotel is located middle of hill(but very closed all transportation)

Pros: Excellent hotel. The staff is really nice, the rooms are comfortable and the breakfast is delicious.

Pros: I really like this hotel. it's a traditional ryokan, with an onsen outdoors, for a very reasonable price. Despite my previous remark, I highly recommend this very charming hotel ...

Cons: The only complaint that I allow myself, is the breakfast, served in disposable dishes ... besides that the classic Japanese dishes do not accommodate the disposable, at the moment, it is a shame to clutter our garbage cans in this way.

Pros: Open air bath

Cons: Toilet space is a bit tight

Pros: Clean good facilities easy to get to

Cons: Room to small,one side of the bed was against the window, small area to hang our clothes

Pros: Great location, friendly staff and modern look. Vending machines and laundry facilities were easy to use, 11am checkout was great and I could leave my bags at the hotel after checkout while I waited for my flight.

Cons: Aircon was turned off in rooms and changed to ‘heat mode’ if it was even slightly cold outdoors. Frustrating when the room gets warm even with the window open.

Pros: The staff were excellent, and very patient with non-Japanese speakers. Their level of English was excellent. The hotel is perfectly located.

Cons: It is very minor, but my direct debit card did not work at APA Ochanimizu, even though it has worked everywhere else in Japan. This may be a problem with my bank, not APA Ochanimizu, but this meant that I could not book in until I went out and obtained cash.

Pros: Very clean and has everything for a comfortable stay.

Pros: newly and clean equipment.

Cons: They had this complimentary bottle of water that they gave out everyday but if the changed the bed sheets they would not give the bottle of water...

Pros: Maybe this is the kind of thing that's standard in Japan, but I had never experienced it--stating the hours when housekeeping will come by! Such a small thing, but I appreciated it. There were also extra pillows waiting for me in my room upon arrival, as requested.

Cons: The air conditioner was a little difficult to decipher as a non-Japanese-speaking traveler, but the room remained at a comfortable enough temperature throughout my stay regardless.

Cons: Could smell cigarette smoke through the vents

Pros: I left my luggage before check-in timing and was impressed that when I returned, my luggage was already in my room. No hassle to move it up by myself when I checked in after...

Cons: The air-con seems to be centralised type. A bit hard to control.

Pros: The room is clean and staffs are friendly. Enjoy staying there

Cons: The rooms are small

Pros: Nice hotel, clean and location was good. Close to stations.

Cons: Hotel room was pretty small.

Pros: Good value for money I thought, and very pleasant staff.

Cons: Air conditioning ( fan speed) cannot be controlled. Pillows uncomfortable

Pros: Onsen was great

Cons: Couldn’t open the window

Pros: A perfect start to our Japanese holiday, location was ideal for coordinating our group and beginning our adventure, rooms fine, good value for money. Breakfast suburb.

Cons: Nothing to complain about.

Pros: the hotel had its own "Onsen"(hot bath) and a sauna in the basement which was great it wasn't too busy and they didn't mind if you had tattoos, the hotel was close to a subwaystation 5 minutes walk and there were several Lawsons (convenience store) and a 7eleven even a post office close by, and the Tokyo Dome stadium, the staff were excellent very helpful when we were leaving(very early) got us taxis to the nearest station for a train straight to the airport,

Cons: This wasn't a tourist hotel, but there could have been a little more infomation(in English) about what was of intrest close by, we found some great places parks/gardens, shopping Malls

Pros: 1 The room is very big and spacious compare to 4 different hotel i stay in Japan. The staff is also very accommodating as I do a last minute check in without booking online due to typhoon at Tokyo. 2 Staff are helpful and there is a free onsen at basement level. 3 At Level 2, there are microwave, ice machine, vending machine for drink.

Cons: The dryer machine does not seen to work well like some other hotel i went. I have put in money a few times to extend the drying time but still does not dry. Lucky there is a nearby laundry (15mins) near the hotel to dry all my clothing.

Pros: I recommend this hotel very much. Very clean, helpful staff and with good breakfast. The people at the reception and at the restaurant were very kind and always supporting each request. Location is also good very near sudobashi station so you can use the JR pass.

Cons: Rooms and Restaurant a bit small.