Hotel New Otani Tokyo Garden Tower

4-1 Kioi-Cho, Tokyo 102-8578, Japan
+81 332 651 111

Cheapest
rate per night

8,8

Excellent
based on 5 214 reviews
Hotel New Otani Tokyo Garden Tower - Tokyo, Japan
Check-in
-
Check-out
Compare vs KAYAK |

Provider Nightly total
TripAdvisor R2 164
KAYAK R2 269
Hotels.com R2 322
TripAdvisor
KAYAK
Hotels.com

Good to know

Distance to city centre 3,2 km
Location rating 9,3

Rooms

Check-in
Check-out

Deluxe rooms

R4 082+

Photo
Bed type
Provider
Nightly base price
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Unknown
R4 082 per night
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Unknown
R4 222 per night
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Unknown
R4 767 per night
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Unknown
R5 118 per night

Standard rooms

R2 238+

Photo
Bed type
Provider
Nightly base price
IMAGE
Unknown
R2 238 per night
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Unknown
R2 269 per night
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Unknown
R2 322 per night
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Unknown
R2 383 per night
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Unknown
R2 405 per night
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Unknown
R2 417 per night
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Unknown
R2 720 per night
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Unknown
R2 988 per night
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Unknown
R4 279 per night
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Twin bed
R5 185 per night

Reviews

Pros

Cons

Traveller rating

216
53
13
2
1

Time of year

Traveller type

Show reviews that mention

+
bit dated in 21 reviews
close subway in 32 reviews
early breakfast in 39 reviews
great hotel in 86 reviews
great location in 63 reviews
great room in 63 reviews
great service in 9 reviews
great view in 58 reviews
japanese garden in 81 reviews
limousine bus in 10 reviews
lots of space in 14 reviews
mt fuji in 3 reviews
pool was closed in 41 reviews
restaurants and bars in 35 reviews
room was hot in 4 reviews
staff very friendly in 93 reviews
tokyo tower in 4 reviews
view of the city in 13 reviews
  • Excellent
    Oct 2019
    9,6

    I love the location and the view.

    Taxi stop information could be improved

  • Good
    Oct 2019
    6,3

    It locates close to the underground, has a convenience store in the building. The room is clean and facilitated. Multiple dining choices. The airport shuttle bus was convenient.

    EACH staff we encountered at the check in desk was incredibly ARROGANT. The first one told us we have to come back after 14:00 to check in (which is reasonable, we arrived early and just wanted to leave our luggage), but checking our IDs and booking confirmation for 10 minutes and being checked again when we came back later is absurd. No wonder the queue is such long anytime during the day. Another thing that confused me: My friends and I booked two rooms- a twin room and a triple room. On the fridge in the twin room, there was an obvious sign said “all the soft drinks are complimentary but refilling will be charged”. However we didn’t notice the existence of such sign in our triple room and we were confused when being charged at checkout. The staff said “OF COURSE they are not complimentary”. Anyway the experience was not good and definitely will not book again or refer to other friends.

  • Excellent
    Oct 2019
    8,8

    Great location, staff were amazing

  • Good
    Oct 2019
    7,0

    The room was a good size and bed was comfy. The view from the room was very good too and the location was good too.

    In 28-30 degree heat, the pool was closed which was a shame, so nowhere to chill. Had to pay extra for the spa/pool but couldn't let you in if you have the tiniest of tattoos, which is such a shame for a very western hotel. The facilities were okay but I would not rate this as a 5 star hotel.

  • Excellent
    Oct 2019
    8,8

    It had a lovely garden and multiple choices for food.

    The pool was part of the spa services which came with an extra cost. Also, it had a Las Vegas hotel feel to it.

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About

Overview

Hotel New Otani Tokyo Garden Tower is a massive hotel that has a long history. It was originally opened in 1964 to ensure there were enough places for people who were coming to the Tokyo Olympic Games to stay. It was popular for a number of years, and underwent a major renovation in 2007, and is now one of the most popular luxury hotels in Japan.

This large hotel has 836 guestrooms at the Garden Tower. There are many different types of rooms in the building, including standard rooms and suites. Some of the types of room amenities that can be found at the hotel include toiletries, free Internet access, Italian bedding, and coffee and tea facilities.

Because this is such a large hotel, guests can expect a wide range of amenities and features on-site. The hotel offers a Japanese garden, a rose garden, a business center, spa and salon, nursery, photo studio, post office, flower shop, travel agency, shopping arcade, an outdoor swimming pool, and more. The hotel also has 33 banquet rooms. There are 38 restaurants on-site. A total of18 of them are directly operated restaurants, and 20 of them are tenant restaurants.

The location of the hotel puts it right in Tokyo, so guests will find that getting to all of the various areas that they want to visit and explore should be easy. Some destinations will be reachable on foot, and others will be just a short drive away. They can see the Tokyo Imperial Palace and more.

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,8 Excellent

based on 5 214 reviews

9,3

Location

8,8

Service

5,5

Value

5,4

Pool

Things to know

  • Spacious rooms
  • Close to public transport
  • Pleasant hotel grounds

Check in

14:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Business centre
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle hire
Spa
Indoor pool
Outdoor pool
Restaurant
Bar/Lounge
Beauty salon
Tennis
Air-conditioned
24-hour front desk
Safe
Airport Shuttle (Surcharge)
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Disabled access
Lift
Massage
Hairdryer
Coffee shop
Free Internet
Pets not allowed
Cable or satellite TV

Photos

Hotel New Otani Tokyo Garden Tower - Tokyo - Bedroom All photos (16)
Hotel New Otani Tokyo Garden Tower - Tokyo - Banquet hall Banquets (1)
Hotel New Otani Tokyo Garden Tower - Tokyo - Bedroom Bedroom (3)
Hotel New Otani Tokyo Garden Tower - Tokyo - Dining room Dining room (1)
Hotel New Otani Tokyo Garden Tower - Tokyo - Hallway Hallway (1)

Location

Most popular landmarks

  • Kokyo 1,8 km
  • Roppongi Hills 2 km
  • Shinjuku Gyoen 2,1 km
  • Mori Bijutsukan 2,4 km
  • Tokyo Tower 2,8 km
  • Meiji Jingu 3,1 km

Getting around

Tokyo Haneda 15,4 km
Tokyo Narita 59,6 km

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