Hamburg hotels near Europa Passage

Pros: Very modern, very central to activities and shopping areas next to the Alster! Would go there again every time!

Pros: amazing hotel, great location and stuff. I've stayed in this hotel 2 years ago and it was as I remembered.

Cons: I wish the bar had more food options. I was missing a nice mirror & shelf for makeup (not inside the bathroom)

Pros: Everything. Extraordinary hotel.

Pros: Good breakfast and location is not far from station

Cons: The evening meal on half-board is poor. Poor options available and I think we should be able to have the option of paying a little more for a la carte menu

Pros: The hotel was very pretty and clean; the position was excellent. We had a beautiful big room and the bed was very very comfortable.

Cons: Nothing. All good

Cons: Stuff at the reception sometimes was a bit strange.

Pros: The hotel is great, as for business purposes and for leisure too. The breakfast was quite abundant. The rooms were with wide windows and being on the fifth floor we had a view above the other buildings. The bed was very comfortable, a guarantee for a good sleep.

Pros: The space in the room The garage in the basement

Cons: No room service No double quilt, just two singles for the double bed

Pros: The location was good for walking most places in Hamburg, felt safe at night. The room was spacious, and light with big windows, and had lots of storage with all the built-in furniture. The bathroom was great, and spotless (not sure why the bottle opener was mounted on the wall in there though)

Cons: In the bar they would not bring tap-water - even as an addition to other, pricier, drinks. The barman implied I was tight, saying 'you don't want to pay for water' but I dislike the ecological effect of purchasing plastic bottles, or a heavy glass bottle which has been transported when there is perfect water in the tap anyway. Coming from a hotel which sees itself as eco-conscious this was disappointing.

Pros: Good location.

Cons: Service was not exceptional

Pros: Very very friendly and helpful staff. Great breakfast buffet with view on lake Alster. Pool and sauna is available and very nice.

Cons: Small fitness room. Closest bus oder S-Bahn station is 5 minutes away by foot.

Pros: A wonderful Stay We had a great spacious room, Our bed was comfortable, It was a quiet hotel and we slept great! The breakfast was also very good, We found the front desk and the concierge friendly and helpful as well.

Cons: Nothing

Pros: Breakfast is nice and the breakfast place is classy. One gentleman who served us few days in a row was very nice and helpful Clean bathrooms and floor heating is nice Fluffy nice towels and robes Good ironing board Stuff was very rude from the check-In to breakfast. The only person who actually cared about our stay and our unpleasant experience was Nina Steiner - she actually went and discussed with the management. She was very polite and kind to us.

Cons: The first impression as we walked in was that it is a very worn out building with a very little maintenance; dirty walls and carpets in the main areas (lobby and bar) and the same in the rooms When we arrived we were offered a room with a very bad view (although in the description it said: quite street and patio) Very small rooms (although we had a superior double room) There was an ongoing construction of the patio and half of the outside building and when I contacted the hotel no one has informed me about it The shower head was broken and I cut my fingers Unpleasant and argumentative staff; one breakfast morning one lady started arguing a lot so we didn’t have the breakfast for the last 2 mornings (for which we never were offered any refund) Different style and concept from Dubai Kempinski - in Hamburg they don’t really care what an average client feels or thinks When did my research there were other much better hotels for the same value for money Quality of shower gels and creams is very poor

Pros: Loved the old world opulence and attention to detail. Fabulous products in the bathroom and super comfortable beds. It has been a bucket list item of mine to stay at the Atlantic Kempinski and I was not disappointed!

Cons: We found the serving staff at breakfast to be a little inattentive and experienced long waits where there were plenty of staff milling around and no-one prepared to assist with orders initially. It did improve but for a 5star establishment, this was a bit slack.

Pros: Huge bathroom. Comfortable beds. Swimming pool. Great bar with live music and comfortable seating.

Cons: No complaints

Pros: I have celiacs disease, they were really good at catering for this, a huge basket of gluten free breads, cereals and cakes turned up at breakfast and I was walked through which items on the buffet were gluten free, which included the nuremberger sausages. Add to this that the service is truly 5*, not always the case in 5* hotels, the high ceilings in the rooms, the pool, gym, sauna, gf steak tartare for supper, the view of the Alster at breakfast, it really can't be improved on. AND most importantly all of the staff, without exception, were friendly, helpful and went the extra distance to make sure you really felt looked after.

Pros: Great location, friendly staff, hotel combines historical and modern. Close to many restaurants and shopping. Big armed Bus stops in front of hotel.

Cons: Food and beverage were very good but pricy however, typical of a 5 star hotel.

Pros: The traditional old building/ Kempinsky standards/ location/ the breakfast

Pros: Wonderful world class legacy hotel

Cons: Music from a wedding party till 2.30am

Pros: The historical part of the location

Pros: The only thing that saved the overall impression was the Grill & Health restaurant - extremely good service, friendly staff and great food. The hotel was bad but the restaurant excellent!!!! The size of the room was also good.

Cons: The service in the breakfast restaurant - the speed - the selection. Did not like the bar We could also have been told that the hotel was under renovation. Very disappointing to arrive and see the scaffolding everywhere and that the inner garden was closed.

Pros: Very traditional, amazing room sizes,

Cons: Renovation is on going on this traditional/historical hotel, they should respect a little bit for the resting hours of the guests during this renovation.

Pros: The staff was perfectly attentive and doing a great job

Pros: Well located. Impressive foyer and lovely fireplace

Cons: I accept that I had a room which was on special, and assume has not been refurbished. The bathroom was perfectly fine but the bedroom was slightly dated. Torn curtains, old carpets. One large blanket would have been better. Bathroom robes should be standard.

Pros: meeting Udo Lindenberg who lives in the hotel

Cons: rooms need serious update

Pros: The Hotel Atlantic Kempinski Hamburg is one of the Classic Hotels with a history of over 100 years. Great location, great value of money, kind staff, extrimely clean roon, free internet at the business center.We will always go back.

Cons: Breatkfast is rather expensive (33 euro per person)

Cons: When visiting the hotel by car, the several roadworks and one-way streets arount the hotel make the journey more arduous than necessary.

Cons: I had a room, which was in a bad condition. For a 5Star-Hotel this in inacceptable

Pros: The breakfasts were excellent

Cons: The room was basic and needed redecorating

Pros: Very nice entrance area and breakfast facilities. Central location.

Cons: Room absolutely not five-star-quality. Were sent to wrong floor to find room. Were charged for breakfast even though included in price - will be refunded. Cleaning started before leaving the room in due time before 12.

Pros: location

Cons: We booked the room with the breakfast buffet on your website, but at the hotel we were told the price exclude the breakfast. We were surprised and upset!!! We also had not any slippers in the room.

Pros: Room was very comfortable to include the bed.

Cons: Only got 3 English speaking channels which were all news channels unless you paid at least 20 Euro's for the other channels.

Pros: It's very central and close to traffic. The staffs are really friendly and welcoming. Breakfast is nice as well. In general, I liked this place.

Cons: The breakfast in the morning could provide more fruit options.

Pros: Location

Cons: Laundry is closed on Sunday. Which made a problem for us. They should be a universal electric adaptor plug.

Pros: I have been several times in that hotel. It has always been perfect but this time it exceeded our expectations. The room they offered us was beautiful. We had an amazing time.

Cons: I liked everything

Pros: Room was very big and the comfort of the robes, towels, slippers etc was great! Everything was super clean and felt very luxurious. I still remember the smell of the soap - perfect!

Cons: When checking out we waited in a line for about 30 minutes. There was not that many people, it just took the staff forever to finish up and they were only two people working when everyone had to check out. I don't understand why they wouldn't have more people on it when it's such a big hotel with many guests coming in and out.

Pros: I like at the bar counter in the room. The bed is clean and soft.

Cons: I don't like coffee machines because I like to drink 3-in-1 coffee.

Pros: Perfect location for site seeing. We were able to walk everywhere and the train to the airport is 2 blocks away. Pool & sauna were fantastic and free for hotel guests. Beautifully appointed rooms and bathrooms.

Cons: There was a 5 - 10min wait to check in/out of the hotel. They appeared understaffed at the reception desk.

Pros: Great modern hotel,loved the decor , great room we were upgraded and our room was on the ground floor on the water :) ,good variety at breakfast , excellent area , within walking distance of Hauptbahnhof and many attreactions

Pros: Super central location ; 2 subway stations right around the corner and about 150 meters from the town hall, in the main square. Our suite ( 6305 ) was very spacious, the bathroom had a beautiful marble floor , bathtub and big shower. The bed was extremely comfortable, there was plenty of light thanks to a wall of windows overlooking the town hall. Breakfast included everything you could possibly imagine, plus more ! An entire side of the hotel ( reception area and cool bar ) is right on a canal. There is a bus stop ( and a sightseeing bus stop, too ) right outside the front entrance. The hotel is in a silent street with little traffic notwithstanding its super central location. Highly recommended, indeed.

Pros: Nothing good !

Cons: The worst hotel I’ve ever been , first people : I booked 2 night my flight was delayed and I arrived in the second night they took for 2 nights ! I asked him I just arrive because the Airline delayed something out of my control ! They refused and charged me for two night also they charged me parking car for two night note that I stayed only one night! I asked them to give me upgrade instead of refund ! They also refused. Second problem: the smell of the room was to bad ! And the smell of the bed is to bad also! I asked them to change the room because of the smell they refused ! Then I ask them to change the bed they do it after 3 hours !!! Third problem is: three of thier staff enter my room without any permission and of them is knock the door and laugh! It seem unprofessional hotel it is 2 star!!!! When I asked the supervisor he told me write your review he doesn't care !

Pros: This hotel really exceeded our expectations! It is centrally located, all the main attractions are reachable on foot and if you're in the mood for shopping just hop over the bridge and you are in the middle of a fairytale. The room we booked was very spacious, it overlooked the river and it had a very comfortable bed. The hotel facilities are great and the breakfast was amazing. The staff was extremely helpful and they offered us a prolonged check out without the additional charge. We loved our stay and would definitely book this hotel again.

Pros: Location Facilities Staff is friendly and competent

Cons: Nothing

Pros: I thought there could have been an iron and a water cattle for boiling water.

Cons: I was okay except for what I have mentioned upm

Pros: Great historic hotel and comfortable

Cons: Lack of air conditioning

Pros: The location was beautiful, the bars at the top of the hotel are fine, the view from up there is awesome.

Cons: My room was full of spiders. I called the reception to do something about that, they said that they can't do anything, they are fully booked and I can take my stuff and move to another hotel. In the morning, they offered me breakfast for free (although it was included in the room price). Very unfriendly and unpolite staff.

Pros: There was plenty to choose from

Cons: Had to wait 5 minutes on the staff refilling the trays

Pros: This is my preferred hotel for Hamburg. Uniquely located on a small hill just above the St. Pauli Landungsbruecken with a beautiful view across laarge areas of the harbour side. And the best of all is the Tower Bar on the very top of the hotel roof. Delicious cocktails and a perfect bird view for harbour and city line. Excellent breakfast buffet with a very large variety of foods. This hotel is also a perfect stay for any musical theatre attendance. Most of them within 5 min. walk - either directly to the theatre entrance or to the special harbour ferries to the theatres.

Cons: There is nothing to complain about at all.

Pros: Great location and lovely rooms

Cons: No tea/coffee no iron / ironingboard

Pros: the location is excellent

Cons: It would have been nice if parking lot on the hotel could have been booked beforehand

Pros: Breakfast was OK. Location - superb.

Pros: Breakfast too expensive

Cons: The many stairs with luggage from the S-Bahn-Station are a problem, however we were aware of this.

Pros: Excellent location

Cons: Room was very tiny. Only one side of bed available to get up from or had to crawl to foot of bed