Hamburg hotels near Arts and Crafts Museum

Pros: Good location, helpful staff at the entrance.

Cons: Check-in and check-out experience : staff were not at all friendly and rather ‘transactional’, looking down at their keyboards and screens while talking to you. Not impressive considering the Hotel brand and room rate.

Pros: Excellent staff, very comfortable well equipped rooms. Excellent location less than 10 minutes from the station.

Cons: Breakfast was excellent, but €34 is pushing it!

Pros: Without doubt the loveliest hotel we’ve had the privilege of staying in. Beautiful room with absolutely everything you could wish for. Wonderful breakfast. Absolutely loved it

Cons: Nothing, it was perfect

Pros: Very beautiful

Cons: I liked all the atmosphere ❣️

Pros: Great central location, spacious rooms, nice gym and spa facilities

Cons: N/A

Pros: Every thing was perfect during my stay thanks for all the wonderful service and staff

Pros: Nearly everything , as of already 10 years guest of Hyatt Hamburg

Cons: the room location as end of the way

Cons: Located next to central train station & main pedestrian shopping street in Hamburg

Pros: Very Good Location

Pros: Second time stay. All was good. Had a nice balcony. Sauna facilities and swimming pool are quite good.

Cons: Everything was perfect.

Pros: Great location and large bright room

Pros: Everything. Extraordinary hotel.

Pros: Good breakfast and location is not far from station

Cons: The evening meal on half-board is poor. Poor options available and I think we should be able to have the option of paying a little more for a la carte menu

Pros: The hotel was very pretty and clean; the position was excellent. We had a beautiful big room and the bed was very very comfortable.

Cons: Nothing. All good

Cons: Stuff at the reception sometimes was a bit strange.

Pros: Great breakfast - huge range of cold meat cuts, cheeses, gluten-free (Schar range) and lactose free milk, butter and yoghurt, as well as the usual warm (eggs, bacon, sausages etc) and cold (fruit bar, yoghurts, muesli, cornflakes etc) food. They also had DIY pancakes and sweet toppings. Coffee (and juice) only from a machine but was good quality. Very friendly and helpful reception staff. Large size bedroom and very comfortable beds.

Cons: Chaos at breakfast - no one greeting you (so if you haven’t booked with breakfast there’s nothing to stop you eating it anyway). But there’s just too many people having to search for place to sit in what’s clearly too limited a space and so many end up sharing tables. You have get everything yourself (cutlery, napkins, water as well as breakfast itself) and as they only have dessert size plates you end up walking up and down a fair nr of times. Also as everything’s quite hidden - had to search for water (in some grey square grey dispenser in a far corner). Breakfast Staff not very helpful or particularly friendly, when asking where water was, waved vaguely in a direction. When clearing away dishes didn’t acknowledge us at all nor us saying thank you. So definitely not a nice relaxing feeling despite the great food. The room while large and comfortable with great beds just had zero character - very minimalistic interior decorating and too much light wood floor/furniture/bathroom paneling. We booked a double room and were disappointed that we had twin beds pushed together which had separate mattresses and toppers as well, and which slid apart very easily. We asked about this at reception and they said they couldn’t do something about it though offered us to change rooms. As we didn’t feel like having to pack up everything we declined. That night we noticed they had replaced the separate toppers with a single one as well as somehow tying the beds together. So that was a very nice unexpected action on the part of the staff. Ultimately I think it’s too expensive though for what you get. And for them having an ecological water theme also felt there was der more they could have done to give the place character.

Pros: The hotel is great, as for business purposes and for leisure too. The breakfast was quite abundant. The rooms were with wide windows and being on the fifth floor we had a view above the other buildings. The bed was very comfortable, a guarantee for a good sleep.

Pros: The space in the room The garage in the basement

Cons: No room service No double quilt, just two singles for the double bed

Pros: The location was good for walking most places in Hamburg, felt safe at night. The room was spacious, and light with big windows, and had lots of storage with all the built-in furniture. The bathroom was great, and spotless (not sure why the bottle opener was mounted on the wall in there though)

Cons: In the bar they would not bring tap-water - even as an addition to other, pricier, drinks. The barman implied I was tight, saying 'you don't want to pay for water' but I dislike the ecological effect of purchasing plastic bottles, or a heavy glass bottle which has been transported when there is perfect water in the tap anyway. Coming from a hotel which sees itself as eco-conscious this was disappointing.

Pros: Everything was fine. I liked atmosphere of comfortable cafe at the hall where you can sit for a while with cup of coffee. Location very close to main sightseeing - town hall and former dock storage/Philharmonic.

Pros: Location is really good, nice family room with two bathrooms, friendly staff.

Cons: No room cleaning, at least during our stay room hadn't been cleaned (we were warned about that at check-in). The balcony (including the furniture located there) was literally entangled in cobwebs.

Pros: perfect location. soundproof room.

Cons: nothing

Pros: Nice and clean rooms. Free water and coffee 24/7

Cons: The staff didn't inform us that there is no cleaning service every day (only once a week) and that we needed to empty our garbage ourselves. Imagine the smell in our room after a day due to dirty diapers!! The "0" (ground) floor has some horrible stairs between two heavy doors which make impossible to go with the baby stroller all the way to our room.

Pros: Friendly, central, and very quiet

Cons: Rubber mattress was very hot, air con not very effective

Pros: Good location, quiet.

Cons: They only provided a shampoo/body wash combo. Missed the little things like body lotion, conditioner. We received 2 twin beds we pushed together. Would've liked a double bed. Bed wasn't the most comfortable.

Pros: So fantastic hotel, just what we wanted! Perfect for our family and we get a baby bed with a little set of teddy bear and cream for the baby to! Really good and welcoming hotell!

Cons: A bit dusty over the shells and behind the sofa but very good Cleaning!!!

Pros: Great location, clean rooms, friendly staff.

Pros: Everything was cool - area , personal I highly recommend

Pros: - Location perfectly near the old city center - beautiful apartment very well equipped - we received an upgrade of the apartment for free

Pros: comfortable bed

Pros: Location

Cons: Old - it needs refurbishment

Pros: Best world class services - well managed Hotel in the center of Hamburg.

Pros: First of all excellent politeness of the staff. They are on the level of 5 stars with honors!

Cons: There was not such thing!

Pros: perfect service ... all stuff and especially concierge service excellent. High class for a fair pice

Pros: You've got to love having a nice apartment with a kitchen in a top class hotel, with great gym, pool and sauna facilities. Best of both worlds! Located 2 minutes walk from the hbf so you can access all areas of Hamburg easily. Perhaps not the most beautiful area, but plenty of shops and restaurants near. Staff were pleasant and professional. Gym is great, large pool and sauna. Breakfast was good.

Pros: Excellent facilities. Great space. We stayed only 2 days but one can easily stay for weeks. The staff was very friendly. Wellness facilities very well maintained. I would definitely stay again!

Cons: The fact that our rooms gets cleaned every other day was a bit odd.

Pros: I liked the location, staff and spa. The stay was good and I was well looked after all though the breakfast was very expensive.

Cons: The after service I have received is disgraceful. Nearly a month ago I returned from my stay to find that I had an extra charge on the card I booked with. I emailed the hotel twice and had no response and have since handed the case over to booking.com who still haven't been able to sort of the refund. This was for £932.00!!!!!!!! They just refuse to resolve the issue. Tomorrow I will be handing the case over to my credit card company as a dispute. Absolutely shocking service when I spent £3,800 on my stay! Awful after care!

Pros: The pool and the gym. The staff were also very friendly and helpful.

Pros: Room was very comfortable to include the bed.

Cons: Only got 3 English speaking channels which were all news channels unless you paid at least 20 Euro's for the other channels.

Pros: I Like every things in the Hotel But I Feel Sorry about what they doing to ME by Stealing my Money € 820 From My Visa account after I Check out immediately

Cons: They Stole My Money 820€ from my Visa after I Check Out because they said I make Damage BUT I didn't Do Damage in the Room and I return the Room Clean. I try to Call Them alot but they don't answer the Phone and they don't have E-mail address to contact them. Please Refund and Return my Money back (€ 820)

Pros: It's very central and close to traffic. The staffs are really friendly and welcoming. Breakfast is nice as well. In general, I liked this place.

Cons: The breakfast in the morning could provide more fruit options.

Pros: Location

Cons: Laundry is closed on Sunday. Which made a problem for us. They should be a universal electric adaptor plug.

Pros: I have been several times in that hotel. It has always been perfect but this time it exceeded our expectations. The room they offered us was beautiful. We had an amazing time.

Cons: I liked everything

Pros: Room was very big and the comfort of the robes, towels, slippers etc was great! Everything was super clean and felt very luxurious. I still remember the smell of the soap - perfect!

Cons: When checking out we waited in a line for about 30 minutes. There was not that many people, it just took the staff forever to finish up and they were only two people working when everyone had to check out. I don't understand why they wouldn't have more people on it when it's such a big hotel with many guests coming in and out.

Pros: I like at the bar counter in the room. The bed is clean and soft.

Cons: I don't like coffee machines because I like to drink 3-in-1 coffee.

Pros: Perfect location for site seeing. We were able to walk everywhere and the train to the airport is 2 blocks away. Pool & sauna were fantastic and free for hotel guests. Beautifully appointed rooms and bathrooms.