Palm Springs hotels near Moorten Botanical Garden and Cactarium

Cons: Management, reservations, very unethical business practices! Cross your fingers that you don't have to deal with management and can just get into the hotel without problems. I have never dealt with a more unprofessional or unethical privately owned hotel in my life... You have been warned! We were told we made two [2] reservations for the same days, guests, and would be responsible for paying for both even though it was a clear mistake on the hotels part. We are working through the credit card company now to turn them in!

Cons: we called ahead to see if we could arrive early and use the pool they told us yes bu when we arrived we could not use the facilities!! Disturbed us with phone calls seeing if we needed anything after we checked in and they walked us to our room we felt very disturbed our whole stay.

Cons: Toilet ran all night. Bed was uncomfortable. Magnetic key constantly didn't work. Window in the room that had no blinds no elevator to room

Cons: Broken hot-tub? Half the benefit of a mid-winter stay in Palm Springs is jacuzzi time and it's broken.

Cons: If t here were slippers in the room, there was nothing else I would want to change.

Cons: Kids in the adult pool

Cons: Can hear everything in the hallways and need more attentive pool staff

Cons: We had plumbing issues, the toilet had a slow flow, the bathroom sink and the shower would get clogged every 2 seconds. I found it very annoying because a great hotel like Renaissance, should troubleshoot every room before booking cuz it's not the customers responsibility to worry about major things like this.

Cons: It is confusing having customer ratings showing as you bid on hotels. I thought I was booking a 4 star hotel but hat was just the customer rating that was showing. Once I paid I realized it's a 3.5. I would have crept looking at that price. Thanks

Cons: The facility needs to provide its guests with fresh towels daily. The parking should be free to all guests.

Cons: nothing

Cons: Shortage of pool-area cleanup and horrible shortage of towels. No available loungers, but I'm guessing over half had been abandoned.

Cons: Air conditioner was not felt over the bed. Made sleeping uncomfortable. We were hot throughout the night. Air conditioner kept the living area cool but unfortunately not the bedroom area.

Cons: No negatives to report

Cons: There are no movies available for in-room entertainment, but that's not a big deal.

Cons: That you have to pay for the self parking

Cons: Pillows were very hard feather pillows...could use some bikes to rent

Cons: Get rid of the overnight parking charge. It seems foolish for the price your paying for a room.

Cons: Not enough self parking. Reckless driving through parking lot.

Cons: Parking was very lacking especially in the self-park area. We came home from a late night at the casino and there was literally no where whatsoever to park. Not in self-park or in valet park. We had to leave our car in the fire lane of the reception drive through area and leave the keys with the front desk so that they could move it if necessary. The valets moved it in the morning and we were not charged for valet parking which was thanks to the great staff.

Cons: Come on man! It's Palm Springs, it's a hundred and ten in the shade and your room ACs do not work...unacceptable! Six hours to get a tech to the room to tell me the condenser is inop...is that why the room is hot? Duh.

Cons: Noise

Cons: The facility is poorly maintained, old and tired and in need of a gut renovation.

Cons: Rooms need to be updated - furniture was worn and tired. I'd like to see more small snack options on the Bar and Pool menus.

Cons: They have a “resort fee” that nobody tell you until you are about to leave the hotel, is 40usd/day is not much but then the real price is not the one that they show, for me is a little bit of a scam

Cons: The music at the pool wasn't as good as it has been in the past. I don't care for the new hotel room products (shampoo, conditioner, lotion, etc.); the George Neil products were better. The hotel no longer offers rafts to float on in the pool, people were bringing there own. This was a sad discovery. In addition, it looked as though the hotel had changed their menu again, although they were able to accommodate some of the our old favorites. The hotel rooms could use some freshening up as well.

Cons: Didn't have hot water almost our entire stay. Rooms need an overhaul. Hotel Price doesn't match What you get for the money.

Cons: Broken furniture in room, odd odor in room, unclean when first entered and returning customers are not acknowledged or rewarded.

Cons: Only complaint was there could have been better AC in the room.

Cons: I love everything here.

Cons: We did have an ant issue in our room while we were here. When I called the front desk, they seemed as alarmed and upset as I did and I appreciated that. They sent staff right away to spray and took care of the hotel fee because due to the inconvenience.

Cons: The hotel is amazing, but the beds needs to better. We moved rooms twice because our bed was squeaky and very uncomfortable. The furniture looks very nice at night, but during the day you can see all the imperfections; it's worn. I can almost put up with the worn furniture if the beds were more comfortable.

Cons: The only thing I can say regarding the room was that there was a dead insect in there, I'm not sure if the room was not thoroughly cleaned or if it got in after but it was dead so I'm assuming it was overlooked by housekeeping. I guess it happens and I didn't make a big deal of it. I know most people love the convenience of valet parking but I would prefer if the hotel also had the option to self park. I asked and the valet attendant who told me I can self park anywhere on the street where available, that is not really an option. Its just better to have access to my car if I need to get anything from there anytime I want. I just think its a hassle to have to be going to valet if I need my car or something out of it.

Cons: Lights in bathroom. Need to be brighter.

Cons: The service in the hotel restaurants was horrible. But it is a clean hotel. Not really worth the price.

Cons: I arrived to the hotel very late after getting a flat tire during travel and waiting for aaa. Upon late check in, showering and jumping into bed, I woke up to discover the sheets underneath the comforters were spotted and dirty with something that looked like food, even spreading to my brand new pajamas. The front desk agent and manager had me come down to the front desk three separate times to speak to them and show them my pjs as well as having the housekeeping manager inspect the room and not replacing the sheets. They just left the mattress completely bare. When I asked them what it was on the sheets so I know how to treat my brand new pjs, I was told housekeeping would’ve never left the room in that condition. As a customer who stays frequently with Hilton to the point that I used Hilton points to Book this stay, I felt very unappreciated. Not only did the staff do absolutely nothing to accommodate the poor room conditions, they basically accused me of making the mess myself. Then offered the same discount available as online as an extra discount to accommodate when I stated I was staying two additional nights.

Cons: N/a

Cons: Nothing ;)

Cons: The pool had scum floating in it.

Cons: The parking was terrible, plus they charge a daily fee of $18 which I was not aware of. The pool area was great and it was clean but the pool itself had tons of dead bugs and the water was so dirty and cloudy which was a really a shame because it was almost 110 degrees outside!

Cons: Nightly parking fee on top of room rate, excessive charge

Cons: No regfrigerator in the room, but they would be happy to rent one to you for $15/day..

Cons: The alcoholic beverages at the pool bar were the biggest let down.

Cons: There was a huge cockroach !!!!!

Cons: Thin walls, very noisy

Cons: Since my room was on the 2nd floor when I first exited the elevator I noticed there was some leaves on the floor. I guess because of the wind,so I got a bad impression at first thinking that the second floor wasn't kept but the hallways were clean.

Cons: Not enough parking in the premises. Fitness equipment is not at the hotel but over a mile away. You don't get breakfast. I don't call coffee and toast continental breakfast. That's all you get, oh and orange juice. Plus you have to walk to Rudy s Diner for it.

Cons: Cleanliness of the common areas could have been a bit better.

Cons: Just because every other hotel in Palm Springs is charging a resort fee doesn't make you a resort. This motel has outdated rooms and ours had a strong musty odor. Pool is ok, but covered up in the middle of the motel and far from anything special. If you plan on checking in at 12:30pm or for that matter anytime before 1pm, plan on paying a $25 "early check-in fee", they are going after the discount airline model...likely to charge for towels next month. Add to this the "free internet" (remember the $15 resort fee, still trying to justify it) connected for an hour and subsequent attempts failed. Good thing there is a Coffee Bean and Starbucks close by which have reliable internet. I would call this a two-star motel.

Cons: Room was very noisy.

Cons: the only issue was the ice machine didn't work the 1st day. the staff did get it fixed for day 2. but it wouldn't change my desire to return to this hotel

Cons: Parking is minimal and it’s time to replace the carpet throughout the hotel. Plumbing needed fixing.

Cons: The room smelled moldy and musty and there were a few ants on the floor and ceiling.

Cons: Lobby has no feel for gathering or sitting with drinks etc.

Cons: The room was a little unclean, not bad but not awesome. It looked like when they came to clean they only made the beds. Things are a little out dated but the price and location make it worth it!

Cons: construction price not food/drinks available around pool

Cons: We had no shampoo/ conditioner, lotion, and ice machine was out a lot.

Cons: The hotel was recently renovated according to some travelers who had been there in the past, but you could definitely tell some corners were cut in that process. I was totally fine as a solo traveler, but it might not be my choice if returning to Palm Springs with someone who has a picker eye.

Cons: 3 cars in the parking area attached to the hotel had their windows smashed out the night we stayed here, looks nice, but still in not the best of areas.

Cons: Walls were very thin. Can hear guest walking past as if they were in your room. Shampoo and soaps were attached to the wall.

Cons: The continental breakfast included only orange juice, coffee, and a choice of a bread selection.

Cons: The rooms are dark and dingy comparable to that of a motel. Bed was hard as a rock.

Cons: We had a great view from our room with a nice balcony; however the carpet was pulling away from the wall and some of the wood was pulling away from the wall on the balcony.

Cons: Both mornings of our stay there was a clogged toilet. Maintenance was VERY fast getting there the first morning, and we reported the second morning at our early check-out. There was NO wakeup call as promised - NONE. We had a reason to be up early. When reporting these 2 things to the desk at checkout, there was NO reply. AND they took my key card and cancelled it! I said I need to get back into the room! Have you cancelled my card? The young man said NO. On getting back to the room, of course, it didn't work. Luckily my friend was still in the room and opened the door.

Cons: We traveled with another couple! We asked for a joining rooms and they were not! Our friends room were a joined but not to our room! Our air conditioning never cooled down our room so for the most part we had to mostly hang in our neighbors room! The maintenance man checked the air Saturday morning when they were fixing the ice machine outside our room and said the air was set wrong! But the room remained hot our whole visit!

Cons: Lack of facilities,and breakfast not on site and very basic.

Cons: Not enough parking spots